PORTUGUESE SPEAKER CUSTOMER SERVICE - 35275861 EM PORTUGAL

Your Role as a Customer Support Agent: Answer to inbound calls and customer inquiries; Answering phone inquiries and providing support and direction to customers and resolving customer service issues in a timely and empathetic manner; To maintain accurate data input of consumer enquiries, questions and feedback on the customer services database. To troubleshoot through the use of open questions, support documents and system training. To be able to offer recommendations to common problems or frequently asked questions Requirements Citizen UE or Work Permit Portugal; Portuguese (C2 Level or Native); English (B2 level); Availability to work in rotating shifts Any kind of previous experience or contact with clients Excellent communication skills; Good listening and empathy skills;