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Setúbal (Setúbal)
JOB DESCRIPTION Role: Transmission/IP Operations Engineer Department: Technical/Unit: Operations Reporting Line: Senior Transmission/IP Operations Engineer Job Type: Full-time (1 Year contract) / Level: Officer I Responsibilities: The Transmission/IP Operations Engineer will be responsible for the following: • Participate in managing projects introduced by engineering team assuring full implementation and documentation standards are adhered to. Complete the projects objectives within timelines. • Interpret, review and implement IP and Transmission networks designs and MOPs (Method of Procedure) from the core network planning team. • Perform most effective approach to restore, recover, or alter configurations, logical or physical, to maintain service integrity. • Support all aspects of the network management process assuring requests, implementation, and problems are delivered as required with no impact to the global communications. • Deploy and document changes in accordance with problem and change management process. • Ensure that Main One’s global fibre network documentation is always accurate and up to date, including network configurations, rack layout, floor plan and spares list. • Work with GNOC in troubleshooting and resolution of network related problems, within the timeframe of severity level agreements. • Work with partners of MainOne and OEMs in implementation for technical and administrative matters. Skills and Competencies: • At least 3 years work experience in the configuration, operations and maintenance of optical fibre, Transmission and IP Networks. • Good knowledge of Optical Transmission Networks technologies – SDH, DWDM and Ethernet. • Good knowledge of optical fibre characteristics and standards. • Basic knowledge of Networking technologies - TCP/IP, BGP, DNS, VPNs, Firewalls, Proxy etc. • Knowledge of a Network Management System. • Ability to use Test equipment (eg BERT, OSA, OTDR, OPM, etc.) without supervision. • Ability to interpret topography, network design maps and AutoCAD Designs. • Experience with Microsoft Office products including Word, Excel, Visio and Outlook. • Capable of multi-tasking, manage time and prioritize workload. • Resilience, Adaptability, Reliability and Confidence. • Teamwork abilities. • Good oral and written communication skills in Portuguese and English (mandatory). • Good reading, listening, communicating and documenting skills. Qualifications: • A Bachelor’s Degree or Equivalent in Electrical/Electronics and Telecommunication Engineering • CCNA is a plus / • Driver’s license Demands of the job: • Ability to handle the challenges that come with the job. • Strong analytical skills / • Good technical documentation skills. • Ability to collate and interpret data from various sources. • Willingness to learn and develop new skills. • Actively seek innovative ways of improving existing systems and processes. • Actively encourage strong working relationships with other teams. • Very good understanding of Main One’s solutions and processes. • Strong diagnostic, analysis and problem resolution skills with a flexible approach to problem solving. • Work closely with the GNOC team, the Technical Sales, IP team and the rest of the Network Planning and Implementation team in additional to MainOne partners and OEMs. • Willingness to work long hours and meet tight deadlines. • Ability to work well under pressure • May be required to travel and work on weekends We Offer: • Competitive Salary • Good work environment with great team spirit • An Opportunity to develop a professional Career in MainOne Please forward your CV in English (Mandatory) to the following email: portugal.ops@mainone.net
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Setúbal (Setúbal)
Department:Technical Unit: Operations Reporting Line:Senior Transmission/IP Operations Engineer Job Type:Full-time (1 year contract) Level:Officer I Duration:Permanent Location:Portugal Responsibilities: The Transmission/IP Operations Engineer will be responsible for the following: • Participate in managing projects introduced by engineering team assuring full implementation and documentation standards are adhered to. Complete the projects objectives within timelines. • Interpret, review and implement IP and Transmission networks designs and MOPs (Method of Procedure) from the core network planning team. • Perform most effective approach to restore, recover, or alter configurations, logical or physical, to maintain service integrity. • Support all aspects of the network management process assuring requests, implementation, and problems are delivered as required with no impact to the global communications. • Deploy and document changes in accordance with problem and change management process. • Ensure that Main One’s global fibre network documentation is always accurate and up to date, including network configurations, rack layout, floor plan and spares list. • Work with GNOC in troubleshooting and resolution of network related problems, within the timeframe of severity level agreements. • Work with partners of MainOne and OEMs in implementation for technical and administrative matters. Skills and Competencies: • Preferably, at least 3 years work experience in the configuration, operations and maintenance of optical fibre, Transmission and IP Networks. • Good knowledge of Optical Transmission Networks technologies – SDH, DWDM and Ethernet. • Good knowledge of optical fibre characteristics and standards. • Basic knowledge of Networking technologies - TCP/IP, BGP, DNS, VPNs, Firewalls, Proxy etc. • Knowledge of a Network Management System. • Ability to use Test equipment (eg BERT, OSA, OTDR, OPM, etc.) without supervision. • Ability to interpret topography, network design maps and AutoCAD Designs. • Experience with Microsoft Office products including Word, Excel, Visio and Outlook. • Capable of multi-tasking, manage time and prioritize workload. • Resilience, Adaptability, Reliability and Confidence. • Teamwork abilities. • Good oral and written communication skills in Portuguese and English (mandatory). • Good reading, listening, communicating and documenting skills. Qualifications: • A Bachelor’s Degree or Equivalent in Electrical/Electronics and Telecommunication Engineering • CCNA is a plus • Driver’s license Demands of the job: • Ability to handle the challenges that come with the job. • Strong analytical skills. • Good technical documentation skills. • Ability to collate and interpret data from various sources. • Willingness to learn and develop new skills. • Actively seek innovative ways of improving existing systems and processes. • Actively encourage strong working relationships with other teams. • Very good understanding of Main One’s solutions and processes. • Strong diagnostic, analysis and problem resolution skills with a flexible approach to problem solving. • Work closely with the GNOC team, the Technical Sales, IP team and the rest of the Network Planning and Implementation team in additional to MainOne partners and OEMs. • Willingness to work long hours and meet tight deadlines. • Ability to work well under pressure. • May be required to travel We Offer: • Competitive and above average salary • Good work environment with great team spirit • An opportunity to develop a professional Career in MainOne • Health Insurance • Company vehicle for professional purposes Please forward your CV in English (Mandatory).
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Leiria-Leiria (Leiria)
Our Portugal-based Consumer Experience team’s vision is to provide the most engaging insurance shopping experience and make Lovys the de-facto choice for anyone, for anything related to property and casualty insurance. What You’ll Do Product Strategy and Direction: Continually assess the needs of customers, emerging market trends and competitive opportunities in defining and evolving the product strategy in this area. Build deep understanding and empathy of our customers, why they come to Lovys and their journey from before signing up to becoming a regular customer Roadmap Planning: Manage a cross-functional team including engineering, design, insurance and data science to build a compelling product roadmap, and facilitate the execution of that roadmap to ship impactful product features that delight our customers and help them get immense value from Lovys. Use high judgement to make critical trade-offs, balancing both business requirements and technological trade-offs. Requirements Definition: Develop comprehensive product plans, incorporating business requirements and roll out plans. Effectively prioritize and manage the scope of each product launch to deliver key capabilities on time and on budget. Product Roll-out & Feedback Iteration: Create and execute go-to-market plans for new features. Monitor key performance metrics to ensure optimum performance and identify improvement opportunities.Continuously gather insights from user feedback, experiments,research, and analysis to iterate on that roadmap and ship better and better products. REQUIREMENTS You are A customer-obsessed product leader who is passionate about Lovys and our mission You have a great track record of collaborating with cross-functional teams to take ambiguous problems and create a winning path forward for your team to shipping great consumer products You have experience launching consumer products. Have a creative and entrepreneurial spirit, are a self-starter and a strong analytical thinker You have excellent design aesthetic and ability to drive innovation across multiple surfaces, inspiring the team to build for the future. You have strong written and verbal communication skills, and can collaborate with a large and varied group of stakeholders. You have a high attention to detail and proven ability to manage multiple, competing priorities simultaneously with minimal supervision You have demonstrated technical proficiency and effectiveness working closely with engineers Qualifications 5+ years of experience, with at least 3 years of product management in building consumer & technology products (eCommerce or B2C; SaaS products) B.S in Computer Science, Engineering,HCI or related discipline; MBA preferred Exceptional written and verbal communication skills with the ability to create compelling positioning/messaging strategy and present complex information clearly and concisely Strong analytical and quantitative skills with the ability to use data and metrics to justify requirements, features Team player who puts customers reputation above oneself Adaptable, flexible and influential change leader Proven success record in balancing product strategy, engineering execution and market delivery Superior analysis, problem-solving and negotiation skills Self-starter with growth mindset Excellent analytical, collaboration, verbal and written skills Understanding of online application development. Some travel required (~ 2 times per month between our Paris HQ and Portugal Tech hub) Partially remote: To apply for this job you must be willing to work in the time zones between GMT-1 and GMT+3. Language(s): Required English| Nice to have French APPLY HERE: https://landing.jobs/at/lovys/senior-product-owner-cust-experience?country=PT
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Lisboa-Lisboa (Lisboa)
Sensei is a technology company launched in 2017, designing the most advanced and state-of-the-art store automation system. We are redefining the way retail works and built the only enterprise-class system ready for wide deployment across multiple existing stores. Trough AI-powered computer vision systems, sensor fusion and unique algorithms we offer the smoothest shopping experience, where customers grab what they want and leave! We are actively looking for a creative, strategic thinking, and highly driven Director of Revenue Growth to build and develop our fast-growing business and maximise profitability. What you'll be doing: Create a strategic roadmap for the company’s revenue operations; Develop a pricing strategy for each of our distribution channels and products to ensure maximum possible margin opportunities for Sensei; Implement business intelligence tools that will track revenue performance and inform strategic decisions; Provide thought leadership across the organization on key goals and metrics to ensure company-wide goals are met; Demonstrate technical expertise and build commercialization processes and a full Revenue Operations process, plan, and key success metrics for growth; Scale operations team in close partnership with Product, Engineering, and Sales to provide “outstanding, world-class service at scale”; Launch and lead processes to build and scale partnerships across vendors/partners to help accelerate Sensei revenue growth; Understand target customers business needs, develop proposals and accurately articulate Sensei value proposition at the executive level; Collaborate closely with leadership, finance, and product to set team revenue performance targets; Collaborate with the CEO, CFO, COO and be ready to present to our board of investors to ensure the continued financial success of the company; Craft thorough presentations and proposals for prospective merchants; Building and sharing knowledge on competition, our product, the retail industry etc. About you: 5+ years of enterprise leadership experience ideally in retail or deep technology; Fluent in business English, and French, Spanish, Portuguese, or German language skills are a strong plus; Strong analytical and quantitative skills; ability to use hard data and metrics to back up assumptions, recommendations, and drive actions; Strength in problem-solving, issue-resolution, ability to work in a deadline-driven work environment, attention to detail, and ability to multitask; Are a strong proactive communicator who has experience building presentations and sales materials from scratch; Are a business strategist who understands our marketplace, the product, and what it takes to move the needle with clients; History of overachieving targets in a SaaS, market-leading technology; Strong executive presence - experience and comfort level working with C-level executives; A solid network of potential prospects or partners across Europe would be preferable; Tech-savvy, with a real passion for Technology; Good eyes for business opportunities with an awareness of what drives the market; Extraordinary communication and negotiation skills and techniques; Highly organized and able to prioritize shifting workloads and responsibilities effectively Benefits & Perks Amazing personal growth experience - The rare chance of having decision ownership and direct impact on the growth of a venture-backed startup; Remote and flexible working hours – as long as you get the work done; Ownership - This is the most exciting time to join Sensei, and you'll have direct input and influence on the direction we take; Motivating compensation – Competitive compensation package; Impactful work – you'll have a rare opportunity to build a product literally used by millions of people across the world; A holiday allowance of 24 days per year; Top of the range equipment to help you do your job to the highest possible standard; Regular learning meetings as part of our growth-mindset culture. Does it sound like "the job" you're looking for? Amazing! Apply then:) Link: https://sensei.teamtailor.com/jobs/997469-head-of-revenue-growth
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Porto-Porto (Porto)
We're looking for a Project/ Process Analyst Associate with necessary technical background in the network environment, to be part of a technical RUN team. - Review all field WAN MACD demand - Demand Management - Implementation Management - Service Management - Billing Management (TBD- MSO?) - Capacity Planning - Monitoring Tools Management - CMDB Management - SLA & Credit Management The ideal candidate for this job will have key skills and strong experience in some or all the following areas: - Fluent English both written and verbal - Three to five years administrative related experience and/or training, or equivalent combination of education and experience - Familiarity with enterprise IT infrastructure environments and general knowledge on principals of IT networks will be a plus, but is not a mandatory requirement - Ability to provide feedback, manage tasks and work with goals. - Team player with a can-do attitude. - Flexible - Demonstrated organization skills and excellent time management with ability to prioritize work based on business needs - Self-starter, able to work with limited supervision - With strong background using MS Office - Power Point, Microsoft Word and high proficiency of Excel. - Familiar PDSM – used for change management. - Detail oriented and comfortable working in a fast-paced office environment - Ability to analyze data, as well as to analyze and revise operating practices to improve efficiency We offer: - A wide array of formal training and on the job learning opportunities; - The possibility to work in one of the most admired companies and trusted brands year after year. Interested please contact: – elsa.monteiro@adecco.com -est.outoffice@adecco.com
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Porto-Porto (Porto)
COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together! Ready to join us the challenge of digital transformation of prestigious clients? JOB DESCRIPTION The Application Production Technician is in charge and responsible for any application roll-out, patch or release upgrade on the operational Cloud environments. MAIN RESPONSIBILITIES - Set and deploy applications registered in Generix Service Catalog, according to the existing processes; - Update and guarantee a continuous follow up of change requests with customers and partners; - Implement change management acts according to existing and documented standards defined in the company; - Be responsible and assure a quality control and risk assessment before implementation; - Ensure a post-implementation review with the customer and partners; - Produce activity reports for the team manager on daily basis. EXPERIENCE REQUIREMENTS - Level 4/5 in Computer Science, Electronic or similar. Degree in Information Technology, Mathematics or similar will be a plus; - Experience in the contact and resolution of the requests made by the customer and partners; - Knowledge of Linux or Windows operating systems; - Knowledge of protocols: HTTP, FTP, SFTP, etc; - Fluency in French and English (speaking and writing) is required; - Knowledge of PostgreSQL would be a plus; - Knowledge of EDI would be a plus. PERSONAL SKILLS - Collaborative attitude and proactive mindset; - Curious, open mindedness, ability to adapt and not afraid to leave the comfort zone; - Excellent communication and interpersonal skills; - Ability to prioritize customer requests on daily basis; - Expertise problem solving skills; - Willing to collaborate and strengthen the relationship between the teams. OFFER - Attractive wages and benefits; - Good team spirit and collaborative environment.
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Porto-Porto (Porto)
COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together! Ready to join us the challenge of digital transformation of prestigious clients? JOB DESCRIPTION The Application Production Technician is in charge and responsible for any application roll-out, patch or release upgrade on the operational Cloud environments. MAIN RESPONSIBILITIES - Set and deploy applications registered in Generix Service Catalog, according to the existing processes; - Update and guarantee a continuous follow up of change requests with customers and partners; - Implement change management acts according to existing and documented standards defined in the company; - Be responsible and assure a quality control and risk assessment before implementation; - Ensure a post-implementation review with the customer and partners; - Produce activity reports for the team manager on daily basis. EXPERIENCE REQUIREMENTS - Level 4/5 in Computer Science, Electronic or similar. Degree in Information Technology, Mathematics or similar will be a plus; - Experience in the contact and resolution of the requests made by the customer and partners; - Knowledge of Linux or Windows operating systems; - Knowledge of protocols: HTTP, FTP, SFTP, etc; - Fluency in French and English (speaking and writing) is required; - Knowledge of PostgreSQL would be a plus; - Knowledge of EDI would be a plus. PERSONAL SKILLS - Collaborative attitude and proactive mindset; - Curious, open mindedness, ability to adapt and not afraid to leave the comfort zone; - Excellent communication and interpersonal skills; - Ability to prioritize customer requests on daily basis; - Expertise problem solving skills; - Willing to collaborate and strengthen the relationship between the teams. OFFER - Attractive wages and benefits; - Good team spirit and collaborative environment (Centro Empresarial Lionesa). For application, please send your CV to: generix.porto@generixgroup.com
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Lisboa-Lisboa (Lisboa)
Position: We are currently seeking a highly motivated and skilled individual to join our team as a Work-from-Home Multilingual Customer Support Representative. This is an exciting remote opportunity to work in a fast-paced and dynamic environment, assisting our diverse customer base with their inquiries and providing exceptional support in English, Spanish, and Portuguese. Responsibilities: -Respond to customer inquiries via various remote channels, including phone, email, and live chat. -Provide prompt and accurate solutions to customer issues and concerns. -Assist customers with product information, order placement, and technical troubleshooting. -Manage customer accounts, update relevant information, and process service requests. -Collaborate with internal teams to resolve complex customer problems and escalate issues when necessary. -Ensure customer satisfaction by delivering exceptional service and exceeding expectations. -Maintain a thorough knowledge of company products, policies, and procedures. Requirements: -Fluency in English, Spanish, and Portuguese (written and spoken) is essential. -Previous experience in a customer support or similar remote role is preferred. -Strong communication skills with the ability to explain technical concepts to non-technical customers. -Excellent problem-solving and analytical abilities. -Detail-oriented with the ability to multitask and prioritize tasks effectively. Access to a stable internet connection and a quiet workspace at home. Flexibility to work in shifts, including weekends and holidays, if required. A positive and customer-focused attitude. How to Apply: -Send an email to andre@kulturetalent.com and I will contact you for all the details!
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Portugal (Todas as cidades)
Main responsibilities: - Handle all telephone calls in line with service standards and procedures; - Assist customers with specialist support and after sales service such as booking changes, purchasing additional services, and special requests; - Provide relevant information to customers in order to improve customer service and loyalty; - Assist customers with their online bookings and other web enquiries; - Inform customers about web features and content; - Assist with internal support and training of new staff when required; - Participate in specific operational projects where required. What we are looking for: - Fluent in German (C1 level); - Fluent in English (B2 level); - Excellent verbal and written communication skills; - Very good knowledge of Microsoft Office package; - Experience in the travel industry, either in retail operations or in air tours/bookings, is considered a plus. - Ability to organize and prioritize; - Flexibility to attend supplier training and/or education events; - Schedule flexibility. - Appropriate working environment and conditions at home (space with privacy to work 8h day without noise); - Fiber internet service (mandatory); What we offer: - Attractive base salary; - Career progression possibility; - Benefits. Starting on July
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Setúbal (Setúbal)
Job Title: Administrative Assistant b'/xc2/xa0' Department: Support Services b'/xc2/xa0' Reporting Line: Assistant General Manager, Portugal Operations b'/xc2/xa0' Responsibilities: The Administrative Officer will be responsible for organising and handling all of the administrative and operational activities that facilitate the smooth and efficient running of the Main One Portugal office. He or she will provide administrative support for the Portugal Operations Manager in the day-to-day functions of the unit. b'/xe2/x80/xa2' Operate basic office equipment such as fax, photocopier, scanner, computer (windows and Microsoft Office tools), etc. b'/xe2/x80/xa2' Sort and distribute all incoming mail, letters and other materials as well as dispatch outgoing mail. b'/xe2/x80/xa2' Maintain and coordinate disbursement of office supplies. b'/xe2/x80/xa2' Perform basic clerical tasks, such as systematically arranging letters, memoranda, invoices and other indexed documents according to an established system. b'/xe2/x80/xa2' Exceptional customer service skills, over the phone and in person, with customers (internal and external). b'/xe2/x80/xa2' Run companyb'/xe2/x80/x99's errands to as the need arises. b'/xe2/x80/xa2' Liaise with our partners, accounting, lawyers, auditors, suppliers and vendors that provide support for Main One. b'/xe2/x80/xa2' Maintain accurate records of all expenses, documentation, archiving, billing, etc. b'/xe2/x80/xa2' Other duties that may be allocated from time to time according Company requirements b'/xc2/xa0'b'/xc2/xa0' Supervision: To work directly under the supervision of the AGM, Portugal Operations b'/xc2/xa0' Contacts: Will be required to provide administrative support to all internal departments and receive instructions from multiple persons b'/xc2/xa0' Qualifications: b'/xc2/xa0'b'/xe2/x80/xa2'b'/xc2/xa0' Proficient use of English Language- verbal and writingb'/xc2/xa0' b'/xc2/xa0' b'/xe2/x80/xa2'b'/xc2/xa0' Twelfth grade or equivalent (Portuguese school) b'/xe2/x80/xa2'b'/xc2/xa0' At least two years of relevant experience. b'/xc2/xa0' b'/xc2/xa0'Competencies: b'/xe2/x80/xa2'b'/xc2/xa0' Excellent Interpersonal Skills b'/xe2/x80/xa2'b'/xc2/xa0' Problem Solving Skills b'/xe2/x80/xa2'b'/xc2/xa0' Proficiency in MS Office Applications b'/xe2/x80/xa2'b'/xc2/xa0' knowledge of operating standard office equipment b'/xc2/xa0'b'/xc2/xa0' Demands of the Job: b'/xe2/x80/xa2'b'/xc2/xa0' Ability to prioritize work and have a positive attitude b'/xe2/x80/xa2'b'/xc2/xa0' Maintain consistent punctuality and smart personal appearance b'/xe2/x80/xa2'b'/xc2/xa0' Must show maturity and good judgement b'/xc2/xa0' b'/xc2/xa0' We offer: b'/xe2/x80/xa2'b'/xc2/xa0' Competitive salary b'/xe2/x80/xa2'b'/xc2/xa0' Good work environment with great team spirit b'/xe2/x80/xa2'b'/xc2/xa0' An opportunity to develop a professional career in MainOne b'/xc2/xa0' PS: Only applications in English with CV will be considered b'/xc2/xa0'b'/xc2/xa0'b'/xc2/xa0'b'/xc2/xa0'b'/xc2/xa0' All applications should be sent to: paulo.moura@mainone.net b'/xc2/xa0'
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