Ability understand
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Lisboa-Lisboa (Lisboa)
Sensei is a technology company launched in 2017, designing the most advanced and state-of-the-art store automation system. We are redefining the way retail works and built the only enterprise-class system ready for wide deployment across multiple existing stores. Trough AI-powered computer vision systems, sensor fusion and unique algorithms we offer the smoothest shopping experience, where customers grab what they want and leave! We are actively looking for an experienced and highly driven Business Strategy Director to build, develop and support a strong strategy for our fast-growing business. In this role, you will join a team that loves consumer technology, business strategy, building new opportunities, and growing relationships. You will be on the leading edge of helping to shape Sensei direction and the future of retail. What you'll be doing: Deliver strategic recommendations grounded in relevant retail and competitors insights; Build materials and transfer internal knowledge to develop our growth and customer management further; Understand our customers market questions and translate these into suitable products, including business models, costs, and issues to resolve in execution. Together with the team, translate input from various analyses (e.g., existing or new market research, customer database information, insights) into specific and actionable business activities; Support client development by helping teams understand how market/industry insights could help our growth strategy; Support Sensei Digital Product initiatives through in-depth research of customer insights needs – from developing research to execution to analyses and recommendations; Help develop original marketing concepts centred on market insights; Support externalization efforts on market insights for audiences of existing and potential clients; Moreover, you will manage our relationships with external research and support internal requests and initiatives. About you: > 5 years of relevant work experience in a leading consulting firm or a fast-growing company; Outstanding record of academic achievement; Proven record of leadership in a work setting and/or through extracurricular activities; Initiative taker, eager to break new ground, create opportunities for others; Exceptional analytical and quantitative problem-solving skills; Ability to work collaboratively in a team environment; Ability to work effectively with people at all levels in an organization; Ability to communicate complex ideas effectively – both verbally and in writing – in English; Experience in the retail or Deep-Tech sector is a plus. Benefits & Perks Amazing personal growth experience - The rare chance of having decision ownership and direct impact on the growth of a venture-backed startup; Flexible working hours – as long as you get the work done; Ownership - This is the most exciting time to join Sensei, and you'll have direct input and influence on the direction we take; Motivating compensation – Competitive compensation package; Working with a motivated and talented team - A fun and supportive office environment working alongside some real experts; Impactful work – you'll have a rare opportunity to build a product literally used by millions of people across the world; A holiday allowance of 24 days per year; Top of the range equipment to help you do your job to the highest possible standard; Regular learning meetings as part of our growth-mindset culture. Does it sound like “the job” you’re looking for? Amazing! Apply then:) Link:https://sensei.teamtailor.com/jobs/1065735-business-strategy-director
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Lisboa-Lisboa (Lisboa)
Sensei is a technology company launched in 2017, designing the most advanced and state-of-the-art store automation system. We are redefining the way retail works and built the only enterprise-class system ready for wide deployment across multiple existing stores. Trough AI-powered computer vision systems, sensor fusion and unique algorithms we offer the smoothest shopping experience, where customers grab what they want and leave! We are actively looking for a highly driven Market & Strategic Analyst to identify the best strategies through Market analysis and implement strategies to accelerate our growth. We hire talented people who thrive on solving challenging problems and give them opportunities to hone new skills, try new approaches, and grow in new directions. Our culture is at the heart of our success, and it's our authentic, humble, gritty people who turn Sensei into a better company. What you'll be doing: Deliver strategic recommendations grounded in relevant retail and competitors insights; Build materials and transfer internal knowledge to develop our growth and customer management further; Understand our customers market questions and translate these into suitable products, including business models, costs, and issues to resolve in execution; Together with the team, translate input from various analyses (e.g., existing or new market research, customer database information, insights) into specific and actionable business activities; Support client development by helping teams understand how market/industry insights could help our growth strategy; Support Sensei Digital Product initiatives through in-depth research of customer insights needs – from developing research to execution to analyses and recommendations; Help develop original marketing concepts centred on market insights; Support externalization efforts on market insights for audiences of existing and potential clients; Moreover, you will manage our relationships with external research and support internal requests and initiatives. About you: > 2-3 years of relevant work experience in a leading consulting firm or a fast-growing company; Outstanding record of academic achievement; Initiative taker, eager to break new ground, create opportunities for others; Exceptional analytical and quantitative problem-solving skills; Ability to work collaboratively in a team environment; Ability to work effectively with people at all levels in an organization; Ability to communicate complex ideas effectively – both verbally and in writing – in English; Experience in the retail or Deep-Tech sector is a plus. Benefits & Perks Amazing personal growth experience - The rare chance of having decision ownership and direct impact on the growth of a venture-backed startup; Flexible working hours – as long as you get the work done; Ownership - This is the most exciting time to join Sensei, and you'll have direct input and influence on the direction we take; Motivating compensation – Competitive compensation package; Working with a motivated and talented team - A fun and supportive office environment working alongside some real experts; Impactful work – you'll have a rare opportunity to build a product literally used by millions of people across the world; A holiday allowance of 24 days per year, with the office; Top of the range equipment to help you do your job to the highest possible standard; Regular learning meetings as part of our growth-mindset culture. Does it sound like “the job” you’re looking for? Amazing! Apply then:) Link: https://sensei.teamtailor.com/jobs/1063100-market-strategic-analyst
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Santarém-Viseu (Viseu)
We are looking for an entry level engineers who are looking to start their career in the software industry. The applicant should have a sound basic knowledge and is able to apply the principles and techniques of computer engineering, information analysis, and computer science to design, build, and develop computer systems and software with support from their superiors and lead. Job Responsibilities: - Create and/or maintain our Sports WebApp (Tennis & Padel) - Learn and use different technologies (React, GraphQL, NextJS) Job Requirements: - Bachelor's Degree in IT / Computer Science Engineering - Ability to understand the application and explore the product - Good knowledge of Javascript, HTML, CSS, JSON, RESTful APIs - Understanding in using Version Control such as GIT - Strong problem solving and coding skills - Ability to reproduce a bug, identify the bug with help of log messages or platform tools and understand what caused it This position is fully remote and time-flexible. Initial Contract of 6 to 12 months with possibility to change to an indefinite duration. We don't expect you to fulfil all the requirements. Don't worry about it and apply! Please send your CV to cedilhavirtual@gmail.com
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Lisboa-Lisboa (Lisboa)
Sensei is a technology company launched in 2017, designing the most advanced and state-of-the-art store automation system. We are redefining the way retail works and built the only enterprise-class system ready for wide deployment across multiple existing stores. Trough AI-powered computer vision systems, sensor fusion and unique algorithms we offer the smoothest shopping experience, where customers grab what they want and leave! We are actively looking for a creative, strategic thinking, and highly driven Director of Revenue Growth to build and develop our fast-growing business and maximise profitability. What you'll be doing: Create a strategic roadmap for the company’s revenue operations; Develop a pricing strategy for each of our distribution channels and products to ensure maximum possible margin opportunities for Sensei; Implement business intelligence tools that will track revenue performance and inform strategic decisions; Provide thought leadership across the organization on key goals and metrics to ensure company-wide goals are met; Demonstrate technical expertise and build commercialization processes and a full Revenue Operations process, plan, and key success metrics for growth; Scale operations team in close partnership with Product, Engineering, and Sales to provide “outstanding, world-class service at scale”; Launch and lead processes to build and scale partnerships across vendors/partners to help accelerate Sensei revenue growth; Understand target customers business needs, develop proposals and accurately articulate Sensei value proposition at the executive level; Collaborate closely with leadership, finance, and product to set team revenue performance targets; Collaborate with the CEO, CFO, COO and be ready to present to our board of investors to ensure the continued financial success of the company; Craft thorough presentations and proposals for prospective merchants; Building and sharing knowledge on competition, our product, the retail industry etc. About you: 5+ years of enterprise leadership experience ideally in retail or deep technology; Fluent in business English, and French, Spanish, Portuguese, or German language skills are a strong plus; Strong analytical and quantitative skills; ability to use hard data and metrics to back up assumptions, recommendations, and drive actions; Strength in problem-solving, issue-resolution, ability to work in a deadline-driven work environment, attention to detail, and ability to multitask; Are a strong proactive communicator who has experience building presentations and sales materials from scratch; Are a business strategist who understands our marketplace, the product, and what it takes to move the needle with clients; History of overachieving targets in a SaaS, market-leading technology; Strong executive presence - experience and comfort level working with C-level executives; A solid network of potential prospects or partners across Europe would be preferable; Tech-savvy, with a real passion for Technology; Good eyes for business opportunities with an awareness of what drives the market; Extraordinary communication and negotiation skills and techniques; Highly organized and able to prioritize shifting workloads and responsibilities effectively Benefits & Perks Amazing personal growth experience - The rare chance of having decision ownership and direct impact on the growth of a venture-backed startup; Remote and flexible working hours – as long as you get the work done; Ownership - This is the most exciting time to join Sensei, and you'll have direct input and influence on the direction we take; Motivating compensation – Competitive compensation package; Impactful work – you'll have a rare opportunity to build a product literally used by millions of people across the world; A holiday allowance of 24 days per year; Top of the range equipment to help you do your job to the highest possible standard; Regular learning meetings as part of our growth-mindset culture. Does it sound like "the job" you're looking for? Amazing! Apply then:) Link: https://sensei.teamtailor.com/jobs/997469-head-of-revenue-growth
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Lisboa-Lisboa (Lisboa)
Escritório em Lisboa procura nativo PT-BR com inglês fluente e as seguintes caracteristicas: Write clear, attractive copy with a distinct voice in PT-BR Interpret copywriting briefs to understand project requirements Collaborate with designers, PR and other professionals on large- and small-scale marketing projects (e.g. email campaigns and landing pages) Conduct high-quality research Edit and proofread copy as needed Use SEO principles to maximize copy’s reach Source images and other content Copywriter Responsibilities: Creating and editing original copy in PT-BR language, that is accurate, well-researched, and meets client/company needs and deadlines. Speaking with internal and external parties to learn about their content needs. Conducting research to formulate ideas or support writing. Learning about the target audience for copy. Assisting in other aspects of the creative or research processes to create cohesive, accurate content. Copywriter Requirements: Native PT-BR Speaker Full written and spoken EN language Degree in Communications, or related field. Demonstrated writing and typing skills. Experience writing copy or with a specific industry, such as Healthcare, Marketing, Technology, etc, may be beneficial or required. Strong communication, research, and typing skills. Creativity, Resourcefulness, Flexibility, and Motivation. Ability to understand the needs associated with a project and the target audience. Receptiveness to feedback. Willingness to meet deadlines. CV to silva.t@soft2bet.com
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Leiria-Leiria (Leiria)
As a Web Frontend engineer at Lovys, you'll be part of a team that creates and maintains experiences across some of our web frontend properties, including landing pages, subscription flows, web applications for our customers and partners, and our internal business and operations tools that manage our insurance products across Europe. You'll have the opportunity to impact our core digital insurance business, as well as emerging products data/fraud prevention, and others. We look after someone who has the ability to think about smarter ways to improve our offering, with a hands-on mentality. The ideal candidate is someone who enjoys a challenge, and thrives in a small, fast-paced environment. Problem solving is a must, as well as ability to work under strict deadlines. And most importantly, you are excited about re-imagining insurance at Lovys and building a long-lasting company. Responsibilities Build complex web applications using the latest web tooling and modern JavaScript frameworks, including Angular and Node.js Work within a small team, collaborating with your colleagues (product manager, designer, backend/mobile engineers) to ship impactful products Use experimentation and data analysis to tune your web applications to be high-performing, intuitive and functional REQUIREMENTS 3+ years of full-time engineering experience Fluency in English is a must Strong Javascript coding/debugging abilities: You have advanced knowledge of at least one programming language and are happy to learn more. At the core of modern web applications at Lovys is Angular, a web framework for building high-quality sites and web applications. You have experience and passion for building complex, performant, responsive, accessible and beautiful web experiences that are well-tested, documented and monitored. Strong understanding f web technology concepts: HTTP, HTML, CSS, Web APIs, etc Fast learner: We're looking for software engineers who thrive on learning new technologies and don't believe in one-size-fits-all solutions. You should be able to adapt easily to meet the needs of our massive growth and rapidly evolving business environment Design and business acumen: You understand requirements, whether you're working on an API used by other developers, an internal tool consumed by our operation teams, or a feature used by millions of customers, your attention to details leads to delightful user experience. You’re also comfortable driving development from a sketch to a polished product Great communications skills: You are adept at communicating and collaborating effectively with others, promoting your ideas as well as being humble when you may be wrong You are excited to learn from and teach others Comfortable driving development from a sketch to a polished product NICE TO HAVE You are familiar with service-oriented architecture, microservices, and distributed systems You have Web/Visual Design, UI/UX, and other relevant HCI experience You have experience creating experimentation-heavy, content-driven websites where performance and usability matter most PERKS Competitive salary Quarterly offsites and social events (laser tag, karting, afterworks, etc.) Being part of one of Europe's fastest insurtech companies A diverse team with +10 nationalities and great team spirit! Partially remote: To apply for this job you must be willing to work in the time zones between GMT-1 and GMT+3. Language(s): Required English| Nice to have French APPLY HERE: https://landing.jobs/at/lovys/web-front-end-developer-in-leiria?country=PT
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Lisboa-Lisboa (Lisboa)
We are an important International Company that works in Real Estate Investments and we are looking for an ACCOUNTANT for our office based in Lisbon – Parque das Nações. Delsk was founded in Cologne, Germany in 2008. Over the years, Delsk has established its presence by partnering with over 750 enterprises across the globe. At present, we have an expansive portfolio of real estate and investment projects located in Portugal, Ireland, Cyprus, Malta, Spain, Greece, U.K., Germany, St. Kitts, and the United States. Registered in Hong Kong, Delsk now has offices in Ireland, Portugal, Spain, Cyprus, Greece, Thailand, Vietnam, Korea, and six locations across China. We have plans to expand into Japan, Russia, Singapore, Taiwan, and Australia in 2017. As a platform for global cross-border asset allocation and investment services, not only are we devoted to introducing overseas investment projects to our investors, we hope to attract European investors into Asia and other regions as well. As a result, we are committed to being the channel between Asia and the world and be a catalyst amongst these exchanges. Reporting to the Finance Supervisor, you will be responsible for the full operational treasury workflow. Day to day Job Description: Ensure daily operations are executed timely and accurately Monitoring balances and preparing payments Daily maintenance of bank reconciliations Daily maintenance and reconciliation of cash balance Book collections and payments in general ledger Preparation of bank reconciliations Assist in month-closing and year-end closing activities Prepare vendor and other payments Post wire transfers in the bank Assist the area in the automation and optimization of existing processes Implement new processes, driving efficiency Assist in other ad hoc tasks within the Treasury function (intercompany loans and transfers, cash/debt management, etc.) Preparation and analysis of Cash Flow Statements and other relevant reports Preparation of the treasury cash forecast, on a monthly basis Profile: Bachelors/ Masters degree in Management/Economics/Finance/Accounting Previous experience in similar functions (at least 2 years) Proficiency in Excel Fluency in Portuguese and English Ability to work with autonomy Detail-oriented with the ability to manage multiple initiatives simultaneously Excellent teamwork, communication, and documentation skills Exceptional writing proficiency and oral presentation skills Excellent listening and problem solving skills Passion for working in a fast-paced and multicultural environment Understand processes and improvement opportunities that lead to increased efficiency Ambitious & results driven To apply please send your CV to: recruitment_portugal@delsk.com, with the name of the position you are applying for.
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Lisboa-Lisboa (Lisboa)
Company Presentation Uniplaces is building a trusted, global brand for students. We believe in empowering student mobility, and we have started by making the process of finding accommodation easier. We’re solving real-life pains, and we’re backed by top-tier investors such as Atomico, Octopus Investments, Shilling Capital Partners, and Caixa Capital to help us achieve this better and faster. We are an internationally-minded company with an extremely talented team and global ambitions. Our decisions are driven by our core values of Passion, Impact, Trust, and Team Spirit - with which we aim at having a company where everyone feels accountable and empowered to achieve their full potential. About the Product Team: We’re a technology-based startup, and we depend on our online platform to provide the best possible service to students and landlords. This is where the product team comes in and why it is core to Uniplaces. The team has engineers, product designers, and product managers, and we all work together to achieve our ambitious goals. Our decisions are taken with everyone's input - whether you’re playing with code, data, scripts, or infrastructure, you’ll collaborate with the wider team. Job requirements Job Summary: We are seeking an experienced Integration Manager to join our product team. The Integration Manager will be responsible for managing the integration of third-party applications with our platform, as well as managing projects where we integrate with other partners. They will work closely with technical teams, business partners, and customers to ensure seamless integration of our solutions. The ideal candidate should be communicative, highly organized, and able to manage multiple projects and priorities. Key Responsibilities: Manage the end-to-end integration process for third-party systems and applications, from initial scoping to final delivery Manage projects where we integrate with other partners, including scoping, planning, execution, and delivery Work closely with technical teams, business partners, and customers to understand integration requirements and identify technical solutions Develop and maintain project plans, timelines, and status reports Facilitate communication and collaboration between technical teams, business partners, and customers throughout the integration process Manage risks and issues related to integrations and escalate as needed Ensure that integrations are delivered on time and to a high standard of quality Monitor and report on the performance of integrations post-delivery Continuously improve integration processes and tools to drive efficiency and quality Requirements: Bachelor's degree in a relevant field such as Information Systems, Business Administration, or equivalent experience 3+ years of experience working in a technology-related field, with a focus on project management or business analysis Excellent communication skills, both verbal and written Highly organized with the ability to manage multiple projects and priorities Ability to work collaboratively with technical teams, business partners, and customers Strong problem-solving and analytical skills Does it sound like the job for you? Great! Please apply below and let us know why you believe you're the perfect fit for the role:)
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Lisboa-Lisboa (Lisboa)
Test Engineer (Automation) b'/xe2/x80/x93' Air Traffic Management Airspace Industry In the Role of the Automation Test Engineer at Atos you will: b'/xc2/xb7' Develop and configure test automation frameworks and execute stability and performance tests. b'/xc2/xb7' Enhance test frameworks, develop and execute test automation through tools such as Python, Selenium, Jira, XRAY, JMeter etc. b'/xc2/xb7' Apply, design and develop automated testing strategies and build automated testing frameworks. b'/xc2/xb7' Analyse and verify best automated and manual test approaches and execute acceptance, integration and system testing. b'/xc2/xb7' Record test results and report and verify software bug fixes to accept automation criteria. b'/xc2/xb7' Analyse performance test requirements and develop test plans and debug to understand test objective requirements. b'/xc2/xb7' Execute performance testing and present results for validating and analysis to Project Teams. b'/xc2/xb7' Proactively identify additional test automation opportunities and analyse potential benefits b'/xc2/xb7' Estimate testing effort accurately and coordinate with team members for work activities. b'/xc2/xb7' Involve in product design to guarantee adherence of test coverage for meeting end user requirements. b'/xc2/xb7' Coordinate with program and development management teams in product development lifecycle to conform end user product and quality requirements and shipment schedule. b'/xc2/xb7' Answer technical issues to resolve and follow up. b'/xc2/xb7' Prepare software defect tracking and report status of the testing activities to stakeholders. Must have Skills (Demonstrable experience required): b'/xc2/xb7' Demonstrable experience and skills in programming languages (Python) b'/xc2/xb7' Demonstrable experience and skills in designing and implementing test automation frameworks using tools such as Python, Selenium, etc. b'/xc2/xb7' Demonstrable experience and skills in designing and implementing performance testing frameworks b'/xc2/xb7' Mathematical aptitude and strong problem-solving skills b'/xc2/xb7' Ability to deliver the work accurately and with high attention to detail b'/xc2/xb7' Understanding of the latest trends and their role in a commercial environment b'/xc2/xb7' Interpersonal skills, enabling to effectively work within the Project Team b'/xc2/xb7' Self-development skills to keep up to date with fast-changing trends b'/xc2/xb7' Ability to clearly communicate verbally and in writing with all project stakeholders (English B2/C1 level required)
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Aveiro-Aveiro (Aveiro)
Develop and support Audio-over-IP distribution systems. Join Barix, a globally recognized technology provider in the Audio over IP space. Barix AG is looking for an Audio HW Engineer to work in our offices located in Aveiro, Portugal. We are looking for someone with experience in the audio HW design field, preferably in professional audio devices. Together with a team of professional and talented colleagues you will have the opportunity to shape your job and contribute developing BARIX solutions that are used in multiple applications around the world. As a Barix employee, YOU are the key to our success. Come join our dynamic international team and be a part of our exciting business. We offer a stimulating and challenging job in our small agile company with truly international reach. Your responsibilities Development of HW designs for boards carrying high quality audio signals Contribute to maintain and update Barix’s HW and SW development platform Benchmarking of analog and digital audio characteristics Support internal and external development teams in debugging existing solutions Professional Qualifications Required to Succeed University degree in electronic and telecommunications engineering Proficient skills in integration of HW and SW solutions Capability to understand complex systems Ability to read, correct and re-design HW schematics and PCB layouts Mastery in at least one of the following fields: Power, digital and analog grounding Deep understanding of analog systems Audio signal processing and amplification Audio codecs Very advantageous previous experience in at least one of these areas: Half/Full-duplex systems Balanced/Unbalanced audio signal processing Systematic way of working using planning tools in agile teams (e.g. Jira) Familiar with HW design tools (e.g. Eagle, Altium, etc.) Reliability in technical documentation writing Willingness to adapt to new technologies in an international fast-paced environment Local and remote team-player with good communication skills Fluency in English What we offer High level of independence and responsibility in a small agile technology company Exposure to a truly international business with relationships and clients around the world A multi-cultural team of motivated workers A successful technology company that is in existence for over 15 years
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Aveiro-Aveiro (Aveiro)
Develop and support Audio-over-IP distribution systems. Join Barix, a globally recognized technology provider in the Audio over IP space. Barix AG is looking for a Linux Audio Engineer to work in our offices located in Aveiro, Portugal. We are looking for someone with experience in the audio processing field, preferably in Linux embedded devices. Together with a team of professional and talented colleagues you will have the opportunity to shape your job and contribute developing BARIX solutions that are used in multiple applications around the world. As a Barix employee, YOU are the key to our success. Come join our dynamic international team and be a part of our exciting business. We offer a stimulating and challenging job in our small agile company with truly international reach. Your responsibilities Development of Audio-over-IP applications for broadcast, paging and retail markets Contribute to maintain and update Barix’s HW and SW development platform Benchmarking of analog and digital audio characteristics Support internal and external development teams in debugging solutions Professional Qualifications Required to Succeed University degree in computer science, telecommunications or electrical engineering Proficient skills in integration of HW and SW solutions Capability to understand complex systems Ability to read HW design schematics and PCB layouts Bootloader, Linux Kernel and codec driver patching abilities Excellent knowledge of C/C++ programming languages on embedded systems Scripting mastery in Python, bash and ideally LUA Deep understanding of TCP/IP, RTP and SIP protocols Previous experience in audio processing in real-time applications Practical knowledge of encoding and decoding algorithms ALSA framework configuration skills Systematic way of working using planning tools in agile teams (e.g. Jira) Familiar with source code management tools (e.g. BitBucket) Reliability in technical documentation writing Willingness to adapt to new technologies in an international fast-paced environment Local and remote team-player with good communication skills Fluent in English What we offer High level of independence and responsibility in a small agile technology company Exposure to a truly international business with relationships and clients around the world A multi-cultural team of motivated workers A successful technology company that is in existence for over 15 years
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Porto-Porto (Porto)
COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together! Ready to join us the challenge of digital transformation of prestigious clients? JOB DESCRIPTION As part of the Costumer Support Department of Generix Group, you’ll be involved in a team working on shifts (9pm - 5am), who ensure the resolution of incidents, for the solutions installed at the customers' premises, within the deadlines and the defined contractual framework. MAIN RESPONSABILITIES - Creation and processing of customer requests; - Analysis, diagnosis and resolution of customer incidents; - Ensure the follow-up of the interactions (Opening, closing, relaunching, customer notification, completion of technical information and escalation actions); - Carry out the necessary actions for the first analysis of the incidents, to solve the level 1 incidents in the respect of the SLAs. Offer workarounds and make patches available to customers; - Manage the relationship with the customers, carry out the necessary and adequate communication with them for the declared incidents and requests until their resolution; - Escalate incidents and requests requiring the intervention of another department to higher levels; - Transmit out-of-order requests to appropriate services; - Follow escalation instructions and inform management of any critical incidents; - Understand and apply procedures and instructions. EXPERIENCE REQUIREMENTS - Computer training or first experience in IT / support; - Prerequisites: analytical capabilities. (ex: analyze the causes of an incident); - Supply Chain business knowledge; - Ideally WMS product knowledge; - Knowledge of SQL; - Ideally first experience in the customer relationship (ex: commerce, tourism, etc.); - Prerequisites: writing skills and synthesis skills; - Ability to work in a team and to be autonomous; - Be able to apply the instructions and procedures given; - Fluency in French (speaking and writing) is required. OFFER - Attractive wages and benefits; - Excellent work conditions and environment.
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Porto-Porto (Porto)
COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together! Ready to join us the challenge of digital transformation of prestigious clients? JOB DESCRIPTION Ensure the resolution of incidents, for the solutions installed at the customers' premises, within the deadlines and the defined contractual framework. MAIN RESPONSABILITIES - Creation and processing of customer requests; - Analysis, diagnosis and resolution of customer incidents; - Ensure the follow-up of the interactions (Opening, closing, relaunching, customer notification, completion of technical information and escalation actions); - Carry out the necessary actions for the first analysis of the incidents, to solve the level 1 incidents in the respect of the SLAs. Offer workarounds and make patches available to customers; - Manage the relationship with the customers, carry out the necessary and adequate communication with them for the declared incidents and requests until their resolution; - Escalate incidents and requests requiring the intervention of another department to higher levels; - Transmit out-of-order requests to appropriate services; - Follow escalation instructions and inform management of any critical incidents; - Understand and apply procedures and instructions. EXPERIENCE REQUIREMENTS - Computer training or first experience in IT / support; - Prerequisites: analytical capabilities. (ex: analyze the causes of an incident); - Supply Chain business knowledge; - Ideally WMS product knowledge; - Knowledge of SQL; - Ideally first experience in the customer relationship (ex: commerce, tourism, etc.); - Prerequisites: writing skills and synthesis skills; - Ability to work in a team and to be autonomous; - Be able to apply the instructions and procedures given; - Fluency in French (speaking and writing) is required. OFFER - Attractive wages and benefits; - Excellent work conditions and environment (Centro Empresarial Lionesa).
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Porto-Porto (Porto)
COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together! Ready to join us the challenge of digital transformation of prestigious clients? JOB DESCRIPTION Ensure the resolution of incidents, for the solutions installed at the customers' premises, within the deadlines and the defined contractual framework. MAIN RESPONSABILITIES - Creation and processing of customer requests; - Analysis, diagnosis and resolution of customer incidents; - Ensure the follow-up of the interactions (Opening, closing, relaunching, customer notification, completion of technical information and escalation actions); - Carry out the necessary actions for the first analysis of the incidents, to solve the level 1 incidents in the respect of the SLAs. Offer workarounds and make patches available to customers; - Manage the relationship with the customers, carry out the necessary and adequate communication with them for the declared incidents and requests until their resolution; - Escalate incidents and requests requiring the intervention of another department to higher levels; - Transmit out-of-order requests to appropriate services; - Follow escalation instructions and inform management of any critical incidents; - Understand and apply procedures and instructions. EXPERIENCE REQUIREMENTS - Computer training or first experience in IT / support; - Prerequisites: analytical capabilities. (ex: analyze the causes of an incident); - Supply Chain business knowledge; - Ideally WMS product knowledge; - Knowledge of SQL; - Ideally first experience in the customer relationship (ex: commerce, tourism, etc.); - Prerequisites: writing skills and synthesis skills; - Ability to work in a team and to be autonomous; - Be able to apply the instructions and procedures given; - Fluency in French (speaking and writing) is required. OFFER - Attractive wages and benefits; - Excellent work conditions and environment (Centro Empresarial Lionesa). For application, please send your resume to: generix.maia@generixgroup.com
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Porto-Porto (Porto)
COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together! Ready to join us the challenge of digital transformation of prestigious clients? JOB DESCRIPTION As part of the Customer Suppot Department of Generix Group, you will be involved in a team working on two different shifts between 8am and 7pm (Monday to Friday). MAIN RESPONSIBILITIES - Creation and processing of customer requests; - Ensure the follow-up of the interactions (Opening, closing, relaunching, customer notification, completion of technical information and escalation actions); - Apply the necessary actions for the first analysis of the incidents, in order to solve the level 1 occurrences according to the SLAs. Provide alternatives and disclosure patches for the costumers; - Management of the relationship with the customer: carry out the necessary and proper communication for the declared incidents and requests, until their resolution; - Escalate incidents and requests: transmission of out-of-order incidents and intervention requests to the appropriated services; - Understand and apply procedures and instructions. EXPERIENCE REQUIREMENTS - Degree in Software Engineering, Information Technology, Mathematics or similar; - Knowledge of SQL is required; - Knowledge of Windows and Linux Operating Systems; - Basic knowledge of network protocols (TCP/IP, http, ftp) will be a plus; - Prerequisites: analytical skills (ex. Analyze and identify the causes of an incident), synthesis skills and be comfortable on the phone in order to reassure the customer. - Ability to work in a team and be autonomous. Be able to apply the instructions and given procedures; - Fluency in French is mandatory; - Good level of English would be a plus. Basic level is mandatory. OFFER - Attractive wages and benefits; - Good team spirit and collaborative environment. For application, please send your CV to: generix.maia@generixgroup.com
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Porto-Porto (Porto)
COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together! Ready to join us the challenge of digital transformation of prestigious clients? JOB DESCRIPTION As part of the Customer Suppot Department of Generix Group, you will be involved in a team working on two different shifts between 8am and 7pm (Monday to Friday). MAIN RESPONSIBILITIES - Creation and processing of customer requests; - Ensure the follow-up of the interactions (Opening, closing, relaunching, customer notification, completion of technical information and escalation actions); - Apply the necessary actions for the first analysis of the incidents, in order to solve the level 1 occurrences according to the SLAs. Provide alternatives and disclosure patches for the costumers; - Management of the relationship with the customer: carry out the necessary and proper communication for the declared incidents and requests, until their resolution; - Escalate incidents and requests: transmission of out-of-order incidents and intervention requests to the appropriated services; - Understand and apply procedures and instructions. EXPERIENCE REQUIREMENTS - Degree in Software Engineering, Information Technology, Mathematics or similar; - Knowledge of SQL is required; - Knowledge of Windows and Linux Operating Systems; - Basic knowledge of network protocols (TCP/IP, http, ftp) will be a plus; - Prerequisites: analytical skills (ex. Analyze and identify the causes of an incident), synthesis skills and be comfortable on the phone in order to reassure the customer. - Ability to work in a team and be autonomous. Be able to apply the instructions and given procedures; - Fluency in French is mandatory; - Good level of English would be a plus. Basic level is mandatory. OFFER - Attractive wages and benefits; - Excellent work conditions and environment (Centro Empresarial Lionesa). For application, please send your CV to: generix.maia@generixgroup.com
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Porto-Porto (Porto)
COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together! Ready to join us the challenge of digital transformation of prestigious clients? JOB DESCRIPTION As part of the Costumer Support Department of Generix Group, you’ll be involved in a team working on a “3x8h – 7/7days” shifts. MAIN RESPONSIBILITIES - Creation and processing of customer requests; - Ensure the follow-up of the interactions (Opening, closing, relaunching, customer notification, completion of technical information and escalation actions); - Apply the necessary actions for the first analysis of the incidents, in order to solve the level 1 occurrences according to the SLAs. Provide alternatives and disclosure patches for the costumers; - Management of the relationship with the customer: carry out the necessary and proper communication for the declared incidents and requests, until their resolution; - Escalate incidents and requests: transmission of out-of-order incidents and intervention requests to the appropriated services; - Understand and apply procedures and instructions. EXPERIENCE REQUIREMENTS - Degree in Software Engineering, Information Technology, Mathematics or similar; - Knowledge of Windows and Linux Operating Systems is required; - Knowledge of network protocols (TCP/IP, http, ftp) will be a plus; - Prerequisites: analytical skills (ex. Analyze and identify the causes of an incident), synthesis skills and be comfortable on the phone in order to reassure the customer. - Ability to work in a team and be autonomous. Be able to apply the instructions and given procedures; - Fluency in French is mandatory; - Good level of English would be a plus. Basic level is mandatory; - Flexibly to work in shifts (day and night): 3x8 hours and 24/7. OFFER - Attractive wages and benefits; - Excellent work conditions and environment (Centro Empresarial Lionesa). For application, please send your CV to: generix.maia@generixgroup.com
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Porto-Porto (Porto)
COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together! Ready to join us the challenge of digital transformation of prestigious clients? JOB DESCRIPTION You will be part of the Costumer Support Department of Generix Group./7days” shifts. MAIN RESPONSIBILITIES - Creation and processing of customer requests; - Ensure the follow-up of the interactions (Opening, closing, relaunching, customer notification, completion of technical information and escalation actions); - Apply the necessary actions for the first analysis of the incidents, in order to solve the level 1 occurrences according to the SLAs. Provide alternatives and disclosure patches for the costumers; - Management of the relationship with the customer: carry out the necessary and proper communication for the declared incidents and requests, until their resolution; - Escalate incidents and requests: transmission of out-of-order incidents and intervention requests to the appropriated services; - Understand and apply procedures and instructions. EXPERIENCE REQUIREMENTS - Degree in Software Engineering, Information Technology, Mathematics or similar; - Knowledge of Windows and Linux Operating Systems is required; - Knowledge of network protocols (TCP/IP, http, ftp) will be a plus; - Prerequisites: analytical skills (ex. Analyze and identify the causes of an incident), synthesis skills and be comfortable on the phone in order to reassure the customer. - Ability to work in a team and be autonomous. Be able to apply the instructions and given procedures; - Fluency in French is mandatory; - Good level of English would be a plus. Basic level is mandatory; - Flexibly to work in shifts (day and night): 3x8 hours and 24/7. OFFER - Attractive wages and benefits; - Excellent work conditions and environment (Centro Empresarial Lionesa). For application, please send your CV to: generix.maia@generixgroup.com
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Porto-Porto (Porto)
COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together! Ready to join us the challenge of digital transformation of prestigious clients? JOB DESCRIPTION You will be part of the Customer Support Department of Generix Group. MAIN RESPONSIBILITIES - Creation and processing of customer requests; - Ensure the follow-up of the interactions (Opening, closing, relaunching, customer notification, completion of technical information and escalation actions); - Apply the necessary actions for the first analysis of the incidents, in order to solve the level 1 occurrences according to the SLAs. Provide alternatives and disclosure patches for the costumers; - Management of the relationship with the customer: carry out the necessary and proper communication for the declared incidents and requests, until their resolution; - Escalate incidents and requests: transmission of out-of-order incidents and intervention requests to the appropriated services; - Understand and apply procedures and instructions. EXPERIENCE REQUIREMENTS - Degree in Software Engineering, Information Technology, Mathematics or similar; - Knowledge of SQL is required; - Knowledge of Windows and Linux Operating Systems; - Basic knowledge of network protocols (TCP/IP, http, ftp) will be a plus; - Prerequisites: analytical skills (ex. Analyze and identify the causes of an incident), synthesis skills and be comfortable on the phone in order to reassure the customer. - Ability to work in a team and be autonomous. Be able to apply the instructions and given procedures; - Fluency in French is mandatory; - Good level of English would be a plus. Basic level is mandatory. OFFER - Attractive wages and benefits; - Excellent work conditions and environment (Centro Empresarial Lionesa). For application, please send your CV to: generix.maia@generixgroup.com
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Porto-Porto (Porto)
COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together! Ready to join us the challenge of digital transformation of prestigious clients? JOB DESCRIPTION You would be part of the Costumer Support Department of Generix Group. MAIN RESPONSIBILITIES - Creation and processing of customer requests; - Ensure the follow-up of the interactions (Opening, closing, relaunching, customer notification, completion of technical information and escalation actions); - Apply the necessary actions for the first analysis of the incidents, in order to solve the level 1 occurrences according to the SLAs. Provide alternatives and disclosure patches for the costumers; - Management of the relationship with the customer: carry out the necessary and proper communication for the declared incidents and requests, until their resolution; - Escalate incidents and requests: transmission of out-of-order incidents and intervention requests to the appropriated services; - Understand and apply procedures and instructions. EXPERIENCE REQUIREMENTS - Degree in Software Engineering, Information Technology, Mathematics or similar; - Knowledge of Windows and Linux Operating Systems is required; - Knowledge of network protocols (TCP/IP, http, ftp) will be a plus; - Prerequisites: analytical skills (ex. Analyze and identify the causes of an incident), synthesis skills and be comfortable on the phone in order to reassure the customer. - Ability to work in a team and be autonomous. Be able to apply the instructions and given procedures; - Fluency in French is mandatory; - Good level of English would be a plus. Basic level is mandatory; - Flexibly to work in shifts (day and night): 3x8 hours and 24/7. OFFER - Attractive wages and benefits; - Excellent work conditions and environment (Centro Empresarial Lionesa). For application, please send your CV to: generix.maia@generixgroup.com
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Porto-Porto (Porto)
COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together! Ready to join us the challenge of digital transformation of prestigious clients? JOB DESCRIPTION You would be part of the Customer Suppot Department of Generix Group. MAIN RESPONSIBILITIES - Creation and processing of customer requests; - Ensure the follow-up of the interactions (Opening, closing, relaunching, customer notification, completion of technical information and escalation actions); - Apply the necessary actions for the first analysis of the incidents, in order to solve the level 1 occurrences according to the SLAs. Provide alternatives and disclosure patches for the costumers; - Management of the relationship with the customer: carry out the necessary and proper communication for the declared incidents and requests, until their resolution; - Escalate incidents and requests: transmission of out-of-order incidents and intervention requests to the appropriated services; - Understand and apply procedures and instructions. EXPERIENCE REQUIREMENTS - Degree in Software Engineering, Information Technology, Mathematics or similar; - Knowledge of SQL is required; - Knowledge of Windows and Linux Operating Systems; - Basic knowledge of network protocols (TCP/IP, http, ftp) will be a plus; - Prerequisites: analytical skills (ex. Analyze and identify the causes of an incident), synthesis skills and be comfortable on the phone in order to reassure the customer. - Ability to work in a team and be autonomous. Be able to apply the instructions and given procedures; - Fluency in French is mandatory; - Good level of English would be a plus. Basic level is mandatory. OFFER - Attractive wages and benefits; - Excellent work conditions and environment (Centro Empresarial Lionesa). For application, please send your CV to: generix.maia@generixgroup.com
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Porto-Porto (Porto)
COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together! Ready to join us the challenge of digital transformation of prestigious clients? JOB DESCRIPTION As part of the Costumer Support Department of Generix Group, you’ll be involved in a team working on a “3x8h – 7/7days” shifts. MAIN RESPONSIBILITIES - Creation and processing of customer requests; - Ensure the follow-up of the interactions (Opening, closing, relaunching, customer notification, completion of technical information and escalation actions); - Apply the necessary actions for the first analysis of the incidents, in order to solve the level 1 occurrences according to the SLAs. Provide alternatives and disclosure patches for the costumers; - Management of the relationship with the customer: carry out the necessary and proper communication for the declared incidents and requests, until their resolution; - Escalate incidents and requests: transmission of out-of-order incidents and intervention requests to the appropriated services; - Understand and apply procedures and instructions. EXPERIENCE REQUIREMENTS - Degree in Software Engineering, Information Technology, Mathematics or similar; - Knowledge of Windows and Linux Operating Systems is required; - Knowledge of network protocols (TCP/IP, http, ftp) will be a plus; - Prerequisites: analytical skills (ex. Analyze and identify the causes of an incident), synthesis skills and be comfortable on the phone in order to reassure the customer. - Ability to work in a team and be autonomous. Be able to apply the instructions and given procedures; - Fluency in French is mandatory; - Good level of English would be a plus. Basic level is mandatory; - Flexibly to work in shifts (day and night): 3x8 hours and 24/7. OFFER - Attractive wages and benefits; - Good team spirit and collaborative environment. For application, please send your CV to: generix.maia@generixgroup.com
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Porto-Porto (Porto)
COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together! Ready to join us the challenge of digital transformation of prestigious clients? MAIN RESPONSIBILITIES - Creation and processing of customer requests; - Ensure the follow-up of the interactions (Opening, closing, relaunching, customer notification, completion of technical information and escalation actions); - Apply the necessary actions for the first analysis of the incidents, in order to solve the level 1 occurrences according to the SLAs. Provide alternatives and disclosure patches for the costumers; - Management of the relationship with the customer: carry out the necessary and proper communication for the declared incidents and requests, until their resolution; - Escalate incidents and requests: transmission of out-of-order incidents and intervention requests to the appropriated services; - Understand and apply procedures and instructions. EXPERIENCE REQUIREMENTS - Degree in Software Engineering, Information Technology, Mathematics or similar; - Knowledge of Windows and Linux Operating Systems is required; - Knowledge of network protocols (TCP/IP, http, ftp) will be a plus; - Prerequisites: analytical skills (ex. Analyze and identify the causes of an incident), synthesis skills and be comfortable on the phone in order to reassure the customer. - Ability to work in a team and be autonomous. Be able to apply the instructions and given procedures; - Fluency in French is mandatory; - Good level of English would be a plus. Basic level is mandatory; OFFER - Attractive wages and benefits; - Good team spirit and collaborative environment. For application, please send your CV to: generix.maia@generixgroup.com
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Porto-Porto (Porto)
COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together! Ready to join us the challenge of digital transformation of prestigious clients? MAIN RESPONSIBILITIES - Creation and processing of customer requests; - Ensure the follow-up of the interactions (Opening, closing, relaunching, customer notification, completion of technical information and escalation actions); - Apply the necessary actions for the first analysis of the incidents, in order to solve the level 1 occurrences according to the SLAs. Provide alternatives and disclosure patches for the costumers; - Management of the relationship with the customer: carry out the necessary and proper communication for the declared incidents and requests, until their resolution; - Escalate incidents and requests: transmission of out-of-order incidents and intervention requests to the appropriated services; - Understand and apply procedures and instructions. EXPERIENCE REQUIREMENTS - Degree in Software Engineering, Information Technology, Mathematics or similar; - Knowledge of Windows and Linux Operating Systems is required; - Knowledge of network protocols (TCP/IP, http, ftp) will be a plus; - Prerequisites: analytical skills (ex. Analyze and identify the causes of an incident), synthesis skills and be comfortable on the phone in order to reassure the customer. - Ability to work in a team and be autonomous. Be able to apply the instructions and given procedures; - Fluency in French is mandatory; - Good level of English would be a plus. Basic level is mandatory; OFFER - Attractive wages and benefits; - Good team spirit and collaborative environment.
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Porto-Porto (Porto)
COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together! Ready to join us the challenge of digital transformation of prestigious clients? MAIN RESPONSIBILITIES - Creation and processing of customer requests; - Ensure the follow-up of the interactions (Opening, closing, relaunching, customer notification, completion of technical information and escalation actions); - Apply the necessary actions for the first analysis of the incidents, in order to solve the level 1 occurrences according to the SLAs. Provide alternatives and disclosure patches for the costumers; - Management of the relationship with the customer: carry out the necessary and proper communication for the declared incidents and requests, until their resolution; - Escalate incidents and requests: transmission of out-of-order incidents and intervention requests to the appropriated services; - Understand and apply procedures and instructions. EXPERIENCE REQUIREMENTS - Degree in Software Engineering, Information Technology, Mathematics or similar; - Knowledge of Windows and Linux Operating Systems is required; - Knowledge of network protocols (TCP/IP, http, ftp) will be a plus; - Prerequisites: analytical skills (ex. Analyze and identify the causes of an incident), synthesis skills and be comfortable on the phone in order to reassure the customer. - Ability to work in a team and be autonomous. Be able to apply the instructions and given procedures; - Fluency in French is mandatory; - Good level of English would be a plus. Basic level is mandatory; OFFER - Attractive wages and benefits; - Good team spirit and collaborative environment. For application, please send your CV to: generix.porto@generixgroup.com
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Lisboa-Lisboa (Lisboa)
Sensei is a technology company launched in 2017, designing the most advanced and state-of-the-art store automation system. We are redefining the way retail works and built the only enterprise-class system ready for wide deployment across multiple existing stores. Trough AI-powered computer vision systems, sensor fusion and unique algorithms we offer the smoothest shopping experience, where customers grab what they want and leave! We are actively looking for a highly driven Chief Revenue Officer to build and develop our fast-growing business and maximise profitability. What you'll be doing: Create a strategic roadmap for the company’s revenue operations; Develop a pricing strategy for each of our distribution channels and products to ensure maximum possible margin opportunities for Sensei; Implement business intelligence tools that will track revenue performance and inform strategic decisions; Provide thought leadership across the organization on key goals and metrics to ensure company-wide goals are met; Demonstrate technical expertise and build commercialization playbooks and a full Revenue Operations process, plan, and key success metrics for growth; Scale operations team in close partnership with Product, Engineering, and Sales to provide “outstanding, world-class service at scale”; Launch and lead processes to build and scale partnerships across vendors/partners to help accelerate Sensei revenue growth; Understand target customers business needs, develop proposals and accurately articulate Sensei value proposition at the executive level; Collaborate closely with leadership, finance, and product to set team revenue performance targets; Collaborate with the CEO, CFO, COO and be ready to present to our board of investors to ensure the continued revenue growth of the company. About you: 5+ years of relevant leadership experience in a reputable company/startup; Fluent in business English. French, Spanish, Portuguese, or German language skills are a strong plus; Strong analytical and quantitative skills; ability to use hard data and metrics to back up assumptions, recommendations, and drive actions; A proactive communicator who has experience building presentations and sales funnel playbooks from scratch; Business strategist who understands our marketplace, the product, and what it takes to move the needle with clients; History of overachieving targets in a SaaS, market-leading technology; A solid network of potential prospects or partners across Europe would be preferable; Good eyes for business opportunities with an awareness of what drives the market; Extraordinary communication and negotiation skills and techniques; Open to relocate to Lisbon for an onboarding period. Benefits & Perks We put all of our employees at very high standards, and we want you to be thoroughly rewarded for that. We believe in providing the best environment to allow you to do your best work, and we currently offer the following: Amazing personal growth experience - The rare chance of having decision ownership and direct impact on the growth of a venture-backed startup; Remote and flexible working hours – as long as you get the work done; Does it sound like “the job” you’re looking for? Amazing! Apply then:) Link: https://sensei.teamtailor.com/jobs/1063027-chief-revenue-officer
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Lisboa-Lisboa (Lisboa)
We have an exciting opportunity for a Senior Care Assistant to supervise our Clients caring team, whilst working as an integral part of the caring team, delivering the highest standards of personalised care to residents. Senior Care Assistant Nights Salary: £10.81 per hour: Location: West Midlands Job Type: Permanent Benefits: Annual leave, training and uniform provided Shift Pattern: Nights - 7:45pm to 8am, 3 days on 3 days off The ideal candidate: A senior night care assistant to join their clients team based in the West Midlands. The main purpose of the role is to deliver the highest standards of personalised care to residents whilst ensuring that at all times residents are treated with respect and dignity, and that individual's rights to privacy, dignity, independence and choice are met. Specific tasks of the role include, but are not limited to: Following individual care plans carefully and ensuring that all contact is polite, friendly, warm and supportive. To act as a care plan coordinator for residents, ensuring that these responsibilities are carried out in full. To understand and comply with statutory and legal requirements which are relevant such as Health & Safety, COSHH, all aspects of the Health & Social Care Act, to maintain a safe environment throughout the home. To participate in the formulation and maintenance of individual care plans for each resident and administer medication to residents as prescribed, accurately maintaining appropriate records for both. To respect and maintain confidentiality of resident's personal information at all times. Preferably you will need to have experience of working in a caring environment as well as supervisory and leadership skills, an NVQ Level 3 or higher in Adult Health and Social Care. Knowledge of supporting people with Dementia and age-related illnesses is essential, as is an understanding of CQC Standards and Compliance. The post holder must have a flexible and proactive approach to work, with the ability to work unsociable hours on a regular basis, including weekends and bank holidays. You will have the opportunity to do your own difference, being a part of a plesant, enthusiastic, diverse, flexible and supportive team, living an exciting job experience. Other financial conditions and benefits such as good work life balance policies will be provided in the interview. Please, send us your CV to joanapiresdacosta@hotmail.com Talent Acquisition Specialist JPC & Vera Monteiro Recruiter4Europe
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Portugal (Todas as cidades)
About Webhelp Webhelp is a French multinational BPO company that is making business more human for the world’s most exciting brands. By choosing Webhelp you will be part of a family of over 100,000 game-changers from more than 140 locations in 55 countries. About the job role: As an Outbound sales advisor for an independent online broker for life insurance, you will provide a warm and professional contact with each of our customer’s clients. You will be focused on helping new clients to understand, compare, buy, and manage their insurances. Your mission is to find the right cover for them in a communicative, polite, and friendly way via outbound calls while reaching your career goal and contributing to the future success of the company. As an Outbound sales advisor with English, you will: Drive and passion to sell and work with key performance indicators, in a target-driven sales environment Able to manage a long number of Outbound calls Engage with customers to provide guidance and knowledge about different types of insurance available A professional telephone manner, with the ability to actively listen and uncover client’s needs Indexation & electronic archiving in our document management tool We are looking for: Proficient English (C2) Previous experience in sales is a plus Excellent verbal and organizational skills Confident, ambitions and a great team player Be comfortable in a selling environment For non-EU residents, it is mandatory to have a valid work permit We offer you: Competitive wages (14 monthly payments per year) Meal allowance paid in voucher card (net) Performance Bonus Transportation allowance Health insurance with a dental plan Send an email to [email protected]
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Aveiro-Aveiro (Aveiro)
Yazaki, Japanese multinational automotive company, located in Ovar - Portugal, is recruiting System Engineer (m/f): What will your job be about? Develops system designs, performs functional analysis, defines systems architecture, interfaces and specification, performs trade-studies and documents the design by writing Product Architecture, Traceability Management System, System Requirements Specification, DFMEA in accordance to the requirements and Automotive standards, ISO; Performs requirement analysis, traceability and maintenance of requirements; Attends and participates in customer design; Participate in system integration tests, trials, and acceptance tests at customer facilities; Defines Manufacturing Tests and coordinates execution of the tests with manufacturing counterparts. What will you bring with you? 5 years experience with engineering of electronics or instrument cluster within the automotive sector; 3 years experience with system engineering; Very good knowledge and understanding of automotive test and validation requirements (environmental testing) and DFMEA (Design Failure Mode and Effects Analysis); Knowledge in mechanical component manufacturing technologies, particularly injection molding, electronics hardware and embedded software design; Ability to read and understand electrical schematics and how they relate to physical attributes (advanced skill level)
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Portugal (Todas as cidades)
As a Technical Writer, you will work in an agile environment in a cross-functional team collaborating with stakeholders from product, engineering, marketing, design, sales, and beyond to understand the product suite and communicate that with clarity to our audience. Responsibilities: • Independently gather information from subject matter experts, feature requirement documents, case studies, user stories, and specifications, to develop and write user guides, API documentation, and other technical content • Author documentation in Markdown • Review API documentation in YAML • Use Docs-as-Code setup in GitLab to publish docs • Collaborate on and review documentation • Build docs with static site generators Requirements: • Flawless English language skills: demonstrably excellent communicator • Experience in improving API documentation • Exposure to Open API 3 specification • Examples of your Technical Writing on public URLs (or a comprehensive portfolio) • Self-organized and autonomous when required; while adept at building relationships within other cross-functional teams (remotely) • Master at quickly grasping complex technical concepts and making them easily understandable • Demonstrate an ability to author documentation in Markdown (or rST), build with status site generator, and apply Git/docs-as-code process • Minimum 2 years of relevant experience Good to have: • Experience in receiving feedback and giving other writers feedback on their work • Knowledge and experience of blockchain technologies, digital assets, blockchain products, and security • An understanding of CSS/HTML • Experience with a wide range of Technical writing for example, user guides, help articles, high-level overviews, API documentation, knowledge base documentation, UX microcontent
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