Ability work shift patterns

What you’ll be doing: • Handle English and Italian inbound calls/emails or chats according to company policy. • Identify and resolve customers’ requests/questions or complaints using relevant knowledge base tools or other technical resources. • Communicate and consult with colleagues to share best practice. • Comply with/complete global support specific or ad-hoc tasks. • Meet support KPIs (Initial response time, Quality scores, Client happiness rating). Benefits: • Bonus package to reward your hard work. • Full-time, paid training to help you on your way to success. • A huge learning and development platform tailored to you. • Being part of a thriving, open-minded work culture. What you need: • Experience in a Customer Service position (not mandatory). • Experience within the travel, tourism, leisure and hospitality industries would be an advantage but is not essential if you have a passion for customer care. • “Problem Solving” character - Ability to apply analytical and investigative skills to resolve customer issues creatively and with minimal direction. • Customer oriented, enthusiastic, courteous, assertive and motivated to take charge of both customer engagement and problem resolution. • A team player who is positive, friendly and has a can-do attitude towards staff and customers. • Receptive to constructive feedback and changes within the business. • Confident and competent in handling complaints and mediation. • Experience of working to customer satisfaction-based targets and operational metrics such as quality and handle time. • Fluency in written and spoken English & Italian language is essential. (C1 level). • Ability to multitask in a fast-paced environment. • Ability to work shift patterns, including some weekends. Typical hours of operation can be from 8am - 8pm. Join us on this amazing adventure!

We have an exciting opportunity for a Senior Care Assistant to supervise our Clients caring team, whilst working as an integral part of the caring team, delivering the highest standards of personalised care to residents. Senior Care Assistant Nights Salary: £10.81 per hour: Location: West Midlands Job Type: Permanent Benefits: Annual leave, training and uniform provided Shift Pattern: Nights - 7:45pm to 8am, 3 days on 3 days off The ideal candidate: A senior night care assistant to join their clients team based in the West Midlands. The main purpose of the role is to deliver the highest standards of personalised care to residents whilst ensuring that at all times residents are treated with respect and dignity, and that individual's rights to privacy, dignity, independence and choice are met. Specific tasks of the role include, but are not limited to: Following individual care plans carefully and ensuring that all contact is polite, friendly, warm and supportive. To act as a care plan coordinator for residents, ensuring that these responsibilities are carried out in full. To understand and comply with statutory and legal requirements which are relevant such as Health & Safety, COSHH, all aspects of the Health & Social Care Act, to maintain a safe environment throughout the home. To participate in the formulation and maintenance of individual care plans for each resident and administer medication to residents as prescribed, accurately maintaining appropriate records for both. To respect and maintain confidentiality of resident's personal information at all times. Preferably you will need to have experience of working in a caring environment as well as supervisory and leadership skills, an NVQ Level 3 or higher in Adult Health and Social Care. Knowledge of supporting people with Dementia and age-related illnesses is essential, as is an understanding of CQC Standards and Compliance. The post holder must have a flexible and proactive approach to work, with the ability to work unsociable hours on a regular basis, including weekends and bank holidays. You will have the opportunity to do your own difference, being a part of a plesant, enthusiastic, diverse, flexible and supportive team, living an exciting job experience. Other financial conditions and benefits such as good work life balance policies will be provided in the interview. Please, send us your CV to joanapiresdacosta@hotmail.com Talent Acquisition Specialist JPC & Vera Monteiro Recruiter4Europe

We're looking for a Software Engineer that is passionate about backend development and building scalable, fault-tolerant, and highly available service-based applications. You will integrate the team that builds and evolves our Back-end apps and plays a crucial role in the design and development of backend APIs. In particular: Designing, developing, and debugging scalable and high-performance backend services; Working along with the backend engineering team to analyze architecture and API design to improve fault tolerance and availability; Participating in technology evaluation and prototyping; recommending specific; technologies to pursue and suggesting training and staff development activities as needed Promote collective code ownership through code reviewing; Helping in identifying and designing new product features. Be a part of ensuring our application code is flexible, maintainable, testable, and reliable. Main requirements MSc in Computer Science Engineering or related field with 3 to 4 years' industry experience; Deep familiarity with software architecture principles and design patterns; Solid proficiency with Python, C++, Java, Kotlin, or C#; Knowledge of SQL and Relational Database design; Solid understanding of API design; Excellent documentation and testing practices. Solid understanding (both practical and theoretical) of Distributed Systems, with a specific emphasis on - - Fault-Tolerant and High Availability software; Ability to identify performance bottlenecks by using application profilers and load-testing tools; Experience of developing in Linux/Unix environments; Working knowledge of GitHub Nice to have Experience in building payments as a payment facilitator and processing mobile payments Experience developing parallel and distributed applications Experience developing in CUDA Benefits & Perks We put all of our employees at very high standards, and we want you to be thoroughly rewarded for that. We believe in providing the best environment to allow you to do your best work, and we currently offer the following: Amazing personal growth experience - The rare chance of having decision ownership and direct impact on the growth of a venture-backed startup; Remote and flexible working hours – as long as you get the work done; Ownership - This is the most exciting time to join Sensei, and you'll have direct input and influence on the direction we take; Motivating compensation – Competitive compensation package; Working with a motivated and talented team - A fun and supportive office environment working alongside some real experts; Impactful work – you'll have a rare opportunity to build a product literally used by millions of people across the world; A holiday allowance of 24 days per year; Top of the range equipment to help you do your job to the highest possible standard; Regular learning meetings as part of our growth-mindset culture; ‍ Apply by email to careers@sensei.tech - please put the job title in the subject of the email and write us why you are a fit to work at Sensei. Join us, and you'll have a meaningful role in the next evolution of the shopping experience.

Sensei is a technology company launched in 2017, designing the most advanced and state-of-the-art store automation system. We are redefining the way retail works and built the only enterprise-class system ready for wide deployment across multiple existing stores. Trough AI-powered computer vision systems, sensor fusion and unique algorithms we offer the smoothest shopping experience, where customers grab what they want and leave! We're looking for a Software Engineer that is proficient in Python language and is knowledgeable about python development ecosystem You will integrate the team that builds and evolves our Back-end apps and plays a crucial role in the design and development of python backend APIs. In particular: Designing, developing, and testing scalable and high-performance backend services; Contributing to the development of python development infrastructure tools, including automatic testing, deployment and documentation generation tools; Participating in technology evaluation and prototyping; recommending specific; technologies to pursue and suggesting training and staff development activities as needed; Promoting collective code ownership through code reviewing; Helping in identifying and designing new product features; Be a part of ensuring our application code is flexible, maintainable, testable, and reliable; Main Requirements MSc or PhD in Computer Science Engineering or related field with 3 to 4 years' industry experience;   Solid proficiency with Python language;   Deep familiarity with software architecture principles and design patterns;   Knowledge of SQL and Relational Database design;   Excellent documentation and testing practices;   Solid understanding (both practical and theoretical) of Distributed Systems, with a specific emphasis on - - Fault-Tolerant and High Availability software;   Ability to identify performance bottlenecks by using application profilers and load-testing tools;   Experience of developing in Linux/Unix environments;   Working knowledge of Git   Nice to have   Knowledgeable about python numerical computing ecosystem (e.g. numpy, pandas, matplotlib)   Knowledgeable about libraries and frameworks used to compile and run python code on bare-metal (e.g. cython)   Experience with python type checker tools   Familiarity with pycharm IDE   Benefits & Perks We put all of our employees at very high standards, and we want you to be thoroughly rewarded for that. We believe in providing the best environment to allow you to do your best work, and we currently offer the following: Amazing personal growth experience - The rare chance of having decision ownership and direct impact on the growth of a venture-backed startup; Remote and flexible working hours – as long as you get the work done; Ownership - This is the most exciting time to join Sensei, and you'll have direct input and influence on the direction we take; Motivating compensation – Competitive compensation package; Working with a motivated and talented team - A fun and supportive office environment working alongside some real experts; Impactful work – you'll have a rare opportunity to build a product literally used by millions of people across the world; A holiday allowance of 24 days per year; Top of the range equipment to help you do your job to the highest possible standard; Regular learning meetings as part of our growth-mindset culture

We're looking for a Full-stack Engineer that is passionate about backend development and building scalable, fault-tolerant, and highly available service-based applications. You will integrate the team that builds and evolves our Back-end apps and plays a crucial role in the design and development of backend APIs. In particular: Designing, developing, and debugging scalable and high-performance backend services; Working along with the backend engineering team to analyze architecture and API design to improve fault tolerance and availability; Participating in technology evaluation and prototyping; recommending specific; technologies to pursue and suggesting training and staff development activities as needed Promote collective code ownership through code reviewing; Helping in identifying and designing new product features. Be a part of ensuring our application code is flexible, maintainable, testable, and reliable. Main requirements MSc in Computer Science Engineering or related field with 3 to 4 years' industry experience; Deep familiarity with software architecture principles and design patterns; Solid proficiency with Python, C++, Java, Kotlin, or C#; Knowledge of SQL and Relational Database design; Solid understanding of API design; Excellent documentation and testing practices. Solid understanding (both practical and theoretical) of Distributed Systems, with a specific emphasis on - - Fault-Tolerant and High Availability software; Ability to identify performance bottlenecks by using application profilers and load-testing tools; Experience of developing in Linux/Unix environments; Working knowledge of GitHub Nice to have Experience in building payments as a payment facilitator and processing mobile payments Experience developing parallel and distributed applications Experience developing in CUDA Benefits & Perks We put all of our employees at very high standards, and we want you to be thoroughly rewarded for that. We believe in providing the best environment to allow you to do your best work, and we currently offer the following: Moving to Lisbon and benefiting from the beautiful weather and food; The rare chance of having decision ownership and direct impact on the growth of a venture-backed startup; A holiday allowance of 25 days per year, with the office, closed between Christmas and New Year; This is the most exciting time to join Sensei, and you'll have direct input and influence on the direction we take; Competitive compensation package; Top of the range equipment to help you do your job to the highest possible standard; Regular learning meetings as part of our growth-mindset culture; A fun and supportive office environment working alongside some real experts; Apply by email to cfmadaleno@sensei.tech - please put the job title in the subject of the email and write us why you are a fit to work at Sensei. Join us, and you'll have a meaningful role in the next evolution of the shopping experience.

You come with:   Ability to learn quickly. Pro-active, self-starter and ambitious;  C1 – C2 level of English;  Easily adaptable to new circumstances, technologies, and procedures;  Well-organized and able to handle administrative tasks efficiently;  At least 6 months experience in managing a team in a fast-paced environment (preferably in BPO industry);  Ready to work on a shift rotating schedule including the weekends and national holidays.  Your day in Conectys:  You will consult for the Client(s) in the start-up phase of projects by performing a study of the needs and by delivering implementation reports;  You will manage day to day operational interactions with the client;  You will coordinate day-to-day activities to meet or exceed Service Level Agreements;  You will report on the overall performance of the team and suggest possible areas of improvement;  You will manage staff schedules, staff recruitment, training, performance evaluation, monitoring;  You will define and organize processes and use of tools;  You will define and manage the tasks, roles, and responsibilities of the customer teams.  We have for you:  Working on an international project;  Base Salary + performance bonus + Health insurance +  Meal Allowance + Laptop;  No need to worry with “back to the office date” it won’t be that soon;  Recurrent Training Sessions;  Young & multicultural environment;  Fast-growing company with international career opportunities;  Innovative HR culture with dedicated HRBP.   

Sensei is a technology company launched in 2017, designing the most advanced and state-of-the-art store automation system. We are redefining the way retail works and built the only enterprise-class system ready for wide deployment across multiple existing stores. Trough AI-powered computer vision systems, sensor fusion and unique algorithms we offer the smoothest shopping experience, where customers grab what they want and leave! We're looking for a  Full-stack Engineer  that is passionate about back-end development and building scalable, fault-tolerant, and highly available service-based applications. What you'll be doing: You will integrate the team that builds and evolves our Back-end apps and plays a crucial role in the design and development of backend APIs. In particular: Designing, developing, and debugging scalable and high-performance backend services; Working along with the back-end engineering team to analyze architecture and API design to improve fault tolerance and availability; Participating in technology evaluation and prototyping; recommending specific; technologies to pursue and suggesting training and staff development activities as needed; Promote collective code ownership through code reviewing; Helping in identifying and designing new product features; Be a part of ensuring our application code is flexible, maintainable, testable, and reliable. About you: MSc in Computer Science Engineering or related field with 3 to 4 years' industry experience; Deep familiarity with software architecture principles and design patterns; Experience working  in Front-end; Solid proficiency with Python, C++, Java, Kotlin, or C#; Knowledge of SQL and Relational Database design; Solid understanding of API design; Excellent documentation and testing practices; Solid understanding (both practical and theoretical) of Distributed Systems, with a specific emphasis on - - Fault-Tolerant and High Availability software; Ability to identify performance bottlenecks by using application profilers and load-testing tools; Experience of developing in Linux/Unix environments; Working knowledge of GitHub. Nice to have: Experience in building payments as a payment facilitator and processing mobile payments; Experience developing parallel and distributed applications; Experience developing in CUDA. Benefits & Perks: We put all of our employees at very high standards, and we want you to be thoroughly rewarded for that. We believe in providing the best environment to allow you to do your best work, and we currently offer the following: Moving to Lisbon and benefiting from the beautiful weather and food; The rare chance of having decision ownership and direct impact on the growth of a venture-backed startup; A holiday allowance of 24 days per year; This is the most exciting time to join Sensei, and you'll have direct input and influence on the direction we take; Competitive compensation package; Top of the range equipment to help you do your job to the highest possible standard; Regular learning meetings as part of our growth-mindset culture; A fun and supportive office environment working alongside some real experts. Does it sound like "the job" you're looking for? Amazing! Apply then:) Link:https://sensei.teamtailor.com/jobs/913418-full-stack-engineer