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Who are “We”? Notify is a hyper-growing technology start-up that uses real time and AI to serve customer relationships. Founded in 2014, Notify is revolutionizing customer relations thanks to the rapid deployment of its proprietary technology. Notify relies on a team of around fifty passionate employees in three countries: France, Brazil, Portugal. Among its customers you can find Bouygues Telecom, AccorHotels, Carrefour… but also pure-players like Voyage Privé, Bazarchic and Showroomprivé!   ‪Your Role As head of the graphic studio at notify, you are responsible for the quality of the projects carried out, whether for the needs of our customers or internal needs. ‪Profile / Backgrounds You have at least 2 years of experience and your portfolio confirms a good mastery of graphic design codes. Know how to work in a team: you will be required to work as a team with the project manager and the technical team on client projects; as well with other poles (sales and customer success) for internal projects. Be able to show leadership: be responsible for a project from briefing to design and implementation. Know how to listen: understand the issues and challenges of a project, be able to resolve them and accept feedback. Know how to adapt: ​​being able to move from one project to another quickly and adapt to different worlds. Organize independently: manage tasks and schedule independently. Make yourself heard and inspire confidence: being able to defend your ideas and to argue them. Ensure to be up to date on graphics and UI trends.   ‪Your Mission: Design products (mini-sites, contests, emails, banners, etc.) for desktop and mobile, creating the best possible user experience Ensure handover to developers and provision of assets HTML emails integration Be the keeper of the notify brand: continue to develop and apply it to all communication media (website, platform tools, social networks, trade show branding, etc.)   Technical Skills Adobe Creative Suite: Photoshop, Illustrator or XD Notions of HTML / CSS for email integration WordPress basic concepts Notions of After Effect (or similar program) appreciated, occasional video editing English or French spoken and written to able contact with our teams in France   Place of Work Coimbra - Portugal   ‪ Interview process Send your portfolio and CV Interview with our country manager Applications: monica@notify-group.com

We are looking for friendly, enthusiastic, hard-working, flexible, and reliable people, able to work as part of a team. You have to be open-minded, know and love Lisbon and be able to share this to people from all over the world. Customer service and previous experience is a plus. Enjoying riding a bike (leisure riding) and enjoying the outdoors is an advantage. Job Description • Front Desk • Bike Rental process: welcoming Guests, suggesting routes, assigning and receiving bikes • Guiding City bike tours • Helping with pre and post tour/rental process • Basic care of Bike and Accessories Offered Working in a well-known company established in the Tourism Market for 20 years Competitive pay, Full Time and Long-Term Position with competitive pay and monthly rewards. Integration in a dynamic company with supportive work environment Outdoor and Customer orientated Activities. Requirements - Friendly, Responsible, Organized, Proactive and Flexible - Able to work long hours and under pressure - Availability to work also on weekends - Available for an immediate start - Flexibility to learn and develop new skills AND - Fluent in Portuguese and English at good quality level speaking and writing Additional (not necessary, but are favorably looked upon) - Guest Service Experience - Graduation on Tourism and Service Industry - International Work experience - Cycling experience - Driving License How to Apply Please email bikeiberiastaff@gmail.com with; - Cover letter with a few words about your motivation of working with us (preferably in English); - Updated Resume (in English); NOTA IMPORTANTE - Não serão considerados: - Candidatos que nos tenham contactado em Recrutamentos anteriores - Candidaturas enviadas de outra forma ou para outras caixas de email, que não bikeiberiastaff@gmail.com

We are looking for friendly, enthusiastic, hard-working, flexible, and reliable people, able to work as part of a team. You have to be open-minded, know and love Lisbon and be able to share this to people from all over the world. Customer service and previous experience is a plus. Enjoying riding a bike (leisure riding) and enjoying the outdoors is an advantage. Job Description • Front Desk • Bike Rental process: welcoming Guests, suggesting routes, assigning and receiving bikes • Guiding City bike tours • Helping with pre and post tour/rental process • Basic care of Bike and Accessories Offered Working in a well-known company established in the Tourism Market for 20 years Full Time with competitive pay. Integration in a dynamic company with supportive work environment Outdoor and Customer orientated Activities. Requirements - Friendly, Responsible, Organized, Proactive and Flexible - Able to work long hours and under pressure - Availability to work also on weekends - Available for an immediate start - Flexibility to learn and develop new skills AND - Fluent in Portuguese and English at good quality level speaking and writing Additional (not necessary, but are favorably looked upon) - Guest Service Experience - Graduation on Tourism and Service Industry - International Work experience - Cycling experience - Driving License How to Apply - Cover letter with a few words about your motivation of working with us (preferably in English); - Updated Resume (in English);

We are looking for friendly, enthusiastic, hard-working and reliable people, able to work as part of a team. You have to be open-minded, know and love Lisbon and be able to share this to people from all over the world. Customer service and previous experience is a plus. Enjoying riding a bike (leisure riding) and enjoying the outdoors is an advantage. Job Description Front Desk Bike Rental process: welcoming Guests, suggesting routes, assigning and receiving bikes Helping with pre and post tour/rental process Basic care of Bike and Accessories   Offered Working in a well-known company established in the Tourism Market for 20 years Full Time with competitive pay. Integration in a dynamic company with supportive work environment Outdoor and Customer orientated Activities. Requirements - Friendly, Responsible, Organized, Proactive and Flexible - Able to work long hours and under pressure - Availability to work also on weekends - Available for an immediate start - Flexibility to learn and develop new skills AND - Fluent in Portuguese and English at good quality level speaking and writing Additional (not necessary, but are favorably looked upon) - Guest Service Experience - Graduation on Tourism and Service Industry - International Work experience - Cycling experience - Driving License Full Time & Long Term Position

We're looking for an Engineering Specialist Senior with necessary technical background in the network environment, to be part of a technical RUN team. - Able to build a full Medium sized LAN with a distribution layer. HLD, LLD and A to Z implementation. - Advanced skills on WLAN/ LAN troubleshooting. - Providing 2nd / 3rd line support for PDSM incidents (automated alerts, self-service, phone, email, chat) - Implement standard PDSM requests and Changes - Conduct wireless survey where required. - Manage full transition from a Legacy Cisco environment towards Extreme covering all project aspects (Vlan configuration, DHCP, scanner reconfiguration, …). - Assist countries to Manage and optimize the IP landscape allocated to the country. - Assist countries to Manages Re-IP of a VLAN/facility. - Writing reports and proposals The ideal candidate for this job will have key skills and strong experience in some or all the following areas: - Master in IT or equivalent - CISCO ICND certification - CISCO CCNA R&S certification - CISCO CCNP - Fluent English both written and verbal - Ability to provide feedback, manage tasks and work with goals. - Team player with a can-do attitude. - Ability to work in 24/7 regime - Flexible - Customer focused with excellent communication skills. - Attention to detail and able to work to tight deadlines. - Task orientated with good time management. - Good analytical and problem-solving skills. - Able to make independent decisions based on expertise. We Offer: - A wide array of formal training and on the job learning opportunities; - The possibility to work in one of the most admired companies and trusted brands year after year. Interested please contact: – elsa.monteiro@adecco.com -est.outoffice@adecco.com

Our client is looking for a Turkish Customer Support to join their growing Team in Lisbon – Portugal. Recently, we have seen streaming companies and websites taking viewers from classical TV into new services and devices. This project is a support line for one of these services - the best-loved video streaming website in the world. You will be part of a multicultural team based in Lisbon, where you will provide outstanding multi-channel support to users of the service. You can see the details below and we would be happy to address any questions you might have. You will be handling Customers queries via phone, e-mail and chat identifying the client's problem and troubleshooting to find the solution. REQUIREMENTS: - At least 12 months of direct customer service experience required, preferably in contact centers in a B2C and/or B2B environment. - Good communication skills, both verbal and oral. - Excellent native level written and spoken communication skills in the language of support. - Proactive attitude and strong team-spirit. - Be organized and able to learn new processes, concepts, and skills as well as being able to understand that an operation is an ever-changing organism. - Strong attention to detail and a desire to deliver accurately, efficiently and to a high standard. - Ability to handle not only to handle customers emotions, but also being able to empathize with the client's case. - Openness to work flexible hours as required (may include evenings, weekends and/or holidays) / Shifts: 8AM to 8M. / Monday to Sunday RESPONSIBILITIES: - You will be answering to the customers queries via phone, e-mail or chat, identifying the client's problem; troubleshooting them to find the solution; documenting each action you take and categorizing cases and possible bugs, so that our client's engineering team to address them as a bunch. - Provide general and technical support to customers who use any of our client's paid products. - Escalate complex problems according to defined procedures. OUR OFFER: - Pleasant and inspiring working atmosphere. - Opportunity to be part of a rapidly expanding global organization with irreproachable reputation. - Professional development and clear career path. - Training & development opportunities. - Competitive salary & relocation allowance.

We are currently looking for motivated candidates, preferably with some years of experience as a specialist within family medicine. Are you interested in moving to Norway? Professional requirements: Medical license and specialist approval from an EU country. Specialist doctor within family medicine, preferably with minimum two years of experience. Experience from pediatric medicine and infant check-ups. Experience from gynecological examinations within an office setting. Being in command of smaller surgical interventions. Being able to handle a broad variety of patients with a big variety of diagnosis unsupervised. Personality: You have a genuine interest and thrive to work and live in Norway with your family. You have a humble approach to new experiences at the same time as you are ready to take a big responsibility to fulfill projects, such as completing the language course in order to apply for license and specialist approval from the Ministry of Health and Welfare. You are able to work in a team where all members, no matter what professional background, are equally important. You are able to handle situations of stress well since emigration is a big step b'/xe2/x80/x93' but a rewarding one! We offer: Professional headhunters. Partnership with solid local partners. Free language course, done via Skype. Flexible and fair cooperation. Help with travel, accommodation, schools, kindergartens, and more. Professional support during the whole recruitment process. b'/xc2/xa0' Please contact us in order to hear more about your specific opportunities.

Our client is looking for a Turkish Customer Support to join their growing Team in Lisbon – Portugal. Recently, we have seen streaming companies and websites taking viewers from classical TV into new services and devices. This project is a support line for one of these services - the best-loved video streaming website in the world. You will be part of a multicultural team based in Lisbon, where you will provide outstanding multi-channel support to users of the service. You can see the details below and we would be happy to address any questions you might have. You will be handling Customers queries via phone, e-mail and chat identifying the client's problem and troubleshooting to find the solution. REQUIREMENTS: - At least 12 months of direct customer service experience required, preferably in contact centers in a B2C and/or B2B environment. - Good communication skills, both verbal and oral. - Excellent native level written and spoken communication skills in the language of support. - Proactive attitude and strong team-spirit. - Be organized and able to learn new processes, concepts, and skills as well as being able to understand that an operation is an ever-changing organism. - Strong attention to detail and a desire to deliver accurately, efficiently and to a high standard. - Ability to handle not only to handle customers emotions, but also being able to empathize with the client's case. - Openness to work flexible hours as required (may include evenings, weekends and/or holidays) / Shifts: 8AM to 8M. / Monday to Sunday RESPONSIBILITIES: - You will be answering to the customers queries via phone, e-mail or chat, identifying the client's problem; troubleshooting them to find the solution; documenting each action you take and categorizing cases and possible bugs, so that our client's engineering team to address them as a bunch. - Provide general and technical support to customers who use any of our client's paid products. - Escalate complex problems according to defined procedures. OUR OFFER: - Pleasant and inspiring working atmosphere. - Opportunity to be part of a rapidly expanding global organization with irreproachable reputation. - Professional development and clear career path. - Training b'&' development opportunities. - Competitive salary b'&' relocation allowance.

Uniplaces is building a trusted, global brand for students. We believe in empowering student mobility and we have started by making the process of finding accommodation easier. We’re solving real life pains and we’re backed by top tier investors such as Atomico, Octopus Investments, Shilling Capital Partners and Caixa Capital to help us achieve this better and faster.   We are an internationally minded company with an extremely talented team and global ambitions. Our decisions are driven by our core values of Passion, Impact, Trust and Team Spirit - with which we aim at having a company where everyone feels accountable and empowered to achieve their full potential. About the Operations Team: Every day, more than 5000 nights are booked by students from 175 nationalities in 33 different cities on uniplaces.com. Our Operations team that embraces 14 nationalities and works across 6 different languages, ensures that every interaction with customers is focused in improving the student and landlord experience, so that room search becomes as easy as buying a flight ticket.   Join us and access the same cool office perks that any Uniplacer has access to, from fresh fruit to free hot drinks, massages, in-house gym, and much more.   What can you expect from this experience? A lot of your day will be spent contacting landlords to make sure they have their listings updates in order to help students from all over the world who are going to study to another country. To be able to thrive in a startup environment, you have to be the type of person who feels comfortable going up to someone and communicating face to face, over the phone or in writing, and you get a thrill out of creative problem-solving!   In this role, your mission is: Management and update of properties’ availability, thorough phone contact with our clients; Being open to a proposal of a project/focus change in case we need to adapt to an upcoming similar project; Proactive coordination of communication with landlords, in case of any extra help redirecting them to the right colleague. Requirements   What is the profile we are looking for? Fluent/Native in Portuguese and English (other languages are a plus); International-minded and able to cope with spending some time working alongside talented people from 16 different nationalities; Available to relocate to Lisbon or already living here; A mix between an easy-going-communicative-proactive-dynamic-funky-positive person who is not afraid to jump into this amazing environment! We also expect you to be flexible and have an eagerness to learn, since it’s the greatest recipe to thrive in a startup environment. This is why you’ll love this job: Through our intensive training and hands-on experience with insights from our most senior employees, you’ll learn how to pitch like a boss and sell like the Wolf of Wall Street; Meeting people from all around the world on a daily basis, really feeling you’re helping landlords getting their properties known and fully booked; A company culture that is people-driven and that focuses on personal development and training to help you tap your talent into its full extent; Access to a pool of talent that is hard to find. Your stakeholders and peers will come from world class backgrounds and will have stepped up within Uniplaces. You’ll find mentors and role models; Working in Lisbon, one of the coolest up and coming start-up hubs in Europe, where the sun always shines and the seafood is delicious.  

PT- Quer promover o seu estabelecimento? Somos profissionais de marketing digital e adaptamo-nos a todas as suas necessidades, inclusive financeiras, para que você tenha a oportunidade de promover seus negócios e obter maiores lucros, principalmente diante da crise de saúde que afeta a todos nós, no qual você não pode ficar para trás... Usamos métodos quantitativos para avaliar projetos, combinados com práticas heurísticas e intuição, apoiados em anos de trabalho em ambientes muito diversificados. Entre em contato conosco e perceba como pode ajudar o desenvolvimento de seu projeto de vida... https://casual.vision/pt/blog/vendas-online-proibido-ficar-de-fora/?sp=dr FR - Vous souhaitez rentabilisé votre entreprise ou commerce? Nous sommes des professionnels du Marketing Digital et nous, nous adaptons a tout vos besoin, même financier, afin que ayez l' opportunité de pouvoir mettre en avant votre entreprise et de réaliser des bénéfices plus important, surtout avec la crise sanitaire qui nous touche tous. Nous utilisons des méthodes quantitatives pour évaluer des projets, ainsi que des pratiques heuristiques et de l'intuition, soutenues par des années de travail dans des environnements commerciaux très divers. Faites nous confiance et contacter nous afin de pouvoir vous donnez plus détails et crée un projet ensemble, après tout s'informer c'est gratuit! https://casual.vision/pt/blog/vendas-online-proibido-ficar-de-fora/?sp=dr EN - Do you want to make your business or business profitable? We are Digital Marketing professionals and we adapt to all your needs, even financial, so that you have the opportunity to be able to promote your business and make more significant profits, especially with the health crisis that affects us all.. We use quantitative methods to evaluate projects, as well as heuristics and intuition, supported by years of work in a wide variety of business environments. Trust us and contact us so that you can give you more details and create a project together, after all, getting informed is free! https://casual.vision/pt/blog/vendas-online-proibido-ficar-de-fora/?sp=dr Obrigado! Merci! Thanks! PT- Quer promover o seu estabelecimento? Somos profissionais de marketing digital e adaptamo-nos a todas as suas necessidades, inclusive financeiras, para que você tenha a oportunidade de promover seus negócios e obter maiores lucros, principalmente diante da crise de saúde que afeta a todos nós, no qual você não pode ficar para trás... Usamos métodos quantitativos para avaliar projetos, combinados com práticas heurísticas e intuição, apoiados em anos de trabalho em ambientes muito diversificados. Entre em contato conosco e perceba como pode ajudar o desenvolvimento de seu projeto de vida... https://casual.vision/pt/blog/vendas-online-proibido-ficar-de-fora/?sp=dr FR - Vous souhaitez rentabilisé votre entreprise ou commerce? Nous sommes des professionnels du Marketing Digital et nous, nous adaptons a tout vos besoin, même financier, afin que ayez l' opportunité de pouvoir mettre en avant votre entreprise et de réaliser des bénéfices plus important, surtout avec la crise sanitaire qui nous touche tous. Nous utilisons des méthodes quantitatives pour évaluer des projets, ainsi que des pratiques heuristiques et de l'intuition, soutenues par des années de travail dans des environnements commerciaux très divers. Faites nous confiance et contacter nous afin de pouvoir vous donnez plus détails et crée un projet ensemble, après tout s'informer c'est gratuit! https://casual.vision/pt/blog/vendas-online-proibido-ficar-de-fora/?sp=dr EN - Do you want to make your business or business profitable? We are Digital Marketing professionals and we adapt to all your needs, even financial, so that you have the opportunity to be able to promote your business and make more significant profits, especially with the health crisis that affects us all.. We use quantitative methods to evaluate projects, as well as heuristics and intuition, supported by years of work in a wide variety of business environments. Trust us and contact us so that you can give you more details and create a project together, after all, getting informed is free! https://casual.vision/pt/blog/vendas-online-proibido-ficar-de-fora/?sp=dr Obrigado! Merci! Thanks!

We are a company based in Spain wich runs eMarketing and eVisit project for both Life Sciences and Veterinary Industry in Portugal, Spain, France and Italy. Our projects are a new communication channel with Doctors and Veterinarians more oriented to provide a better understanding of technical aspects of the products we represent (their right jsut use, practical cases, studies...) Rathern than transmit  just sales offers as a telesales company. We perform all the tasks involved in the project using technology and 1:1 online sessions. Our teams are always composed by people with education and background in Biology, Cheminstry, Veterinary... to provide a right explanation of the message. At this moment we would like to open a new pilot project in Portugal for one of our customers which would involve the communication and training to veterinarians about the products of our customer. It will be a pilot project for two months to test the results of our methodology with high chances to open the project for the rest of the year. The idea is to provide the right training to the candidate (graduate in Veterinary, Biology, Chemistry... with Portuges language native) to be able to use our tools and perform this 1:1 technical sessions with our customers. The idea is to stablish a price per session successfully run and under a level of quality we will meassure, during the months of Januay and February 2021. (Starting in December 2020 also possible) We are looking for a candidate to be able to work from home as Freelance.  

COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together!   Ready to join us the challenge of digital transformation of prestigious clients?   JOB DESCRIPTION As a Talent Acquisition Specialist you will be part of the HR team in Porto office. You will be able to use your capability to find and evaluate the skills of candidates, using efficient sourcing strategies and technical evaluation methods, to allow the attraction and successful hire of the best people to the right roles. As part of the HR team, you will also contribute to the continuous improvement of our processes and be part of a strong employee experience plan. You will also be a key member on spreading our company values and culture.   MAIN RESPONSIBILITIES - Establish an amazing candidate experience during the application process based on empathy and trust; - Be able to engage candidates; - Elaborate and post job advertisements on internal and external platforms; - Screen matching candidate profiles; - Conduct interviews to assess relevant knowledge, skills, experience, etc; - Manage the offer process and conduct background checks; - Create and run reports and databases; - Identify and address potential improvements; - Foster the relationship with hiring managers to validate information and create the best strategy of recruitment.   EXPERIENCE REQUIREMENTS - Degree in HR, Management, Social Sciences or similar area; - Proven professional experience within Recruitment of 2+ years, preferably in the IT field; - Knowledge in employee assessments and evaluation of technical capabilities; - Knowledge of recruitment methods; - Deep understanding of efficient sourcing plans; - Autonomy and ability to work independently; - Strong organization and communication skills; - Positive can-do attitude; - Very good language skills in French and English; - Good IT skills such as MS-Office.   OFFER - Competitive compensation; - Continuous training and professional development; - Health insurance; - Good team spirit and collaborative environment (Centro Empresarial Lionesa).   For application, please send your CV to: generix.maia@generixgroup.com

DAXXA is looking for a Chapter Lead – Senior Full Stack Dev Engineer for developing wholesale banking’s multi-country and multi-product platform that offers the best digital experience to ING’s biggest clients. Think forward! Our purpose is to empower people to stay a step ahead in life and in business. We are one of the most innovative banks with a strong established brand that operates worldwide with a clear omnichannel distribution strategy and international network. You will work together with a team of 5-7 young talented engineers based in Hollanda or Portugal which takes end to end ownership and responsibility and contributes in an agile way to the full lifecycle of an application, from requirements phase and implementation to running it in production. We work in a fun and creative environment where we enable everyone to perform at its best. Trust is essential: we respect each other’s opinion and we are not afraid to speak out loud whenever it is required. What you'll do: As an energetic Chapter Lead with expertise in people management, you are an engineer and this will be your role in the squad for 60% of your time. With your fellow squad member, you develop and deliver features to production. The remaining 40% you spend on building up expertise in your chapter and developing your chapter members. You are enthusiastic about transferring your knowledge to others, and about coaching members of your Chapter and overseeing their personal development. You help your chapter develop through coaching, mentoring and constant feedback Together with your IT Area Lead, you set targets for each team member You are responsible for HR-related activities: For instance 1 to 1 meetings with your team members, performance management. You work with the recruitment team to attract, onboard and retain top talent. Stakeholder management: work with stakeholders from different squads to understand and be able to help the team set-up their individual KPI’s and determine the way of working for the chapter; How to succeed. Master of Science in Computer Science or an equivalent field Excellent knowledge of Java8+ including Spring framework 4.x/5.x and Spring Boot 2.x You are able to develop an efficient and maintainable code with the right balance between solving the problem at hand and not over-engineering your solution. 5+ years of software engineering experience, preferably in creating high scalability mission-critical applications. Strong understanding of container-based platforms and tooling including Docker. Familiarity with Kubernetes and/or OpenShift is a plus Experience with at least one scripting language (e.g. Python, Ruby etc) Working knowledge with Javascript and frontend frameworks You keep yourself up to date with the latest trends and like to try everything out and experiment. Good understanding of DevOps practices including Git, CI/CD, test automation and monitoring Good understanding of relational databases (e.g. Oracle, MySQL). Familiarity with NoSQL datastores is a big plus. Experience leading chapters or teams developing highly concurrent and reliable distributed systems is a plus Fluent in written and spoken English A salary tailored to your qualities and experience Flexible working hours and the possibility to work at home Reimbursement for travel expenses 13th month salary Individual Savings Contribution (BIS), 3.5% of your gross annual salary Personal growth and challenging work with endless possibilities to realize your ambitions An informal working environment with innovative colleagues who strive for the very best Progressive way of working according to the Agile method, so that new ideas come to life If you want to work at the cutting edge of what’s possible, surrounded by progressive, inspiring and supportive colleagues, there is no better place to invest your talents than at ING. Contact the recruiter attached to the advertisement for more information.    

Front Desk & Tour Guide - LisbonHub > bikeiberia® We are looking for friendly, enthusiastic, hard-working, flexible, and reliable people. You have to be open-minded, know and love Lisbon and be able to share this to people from all over the world. Customer service and previous experience is a plus. Enjoying riding a bike (leisure riding) and enjoying the outdoors is an advantage. Job Description • Front Desk • Bike Rental process: welcoming Guests, suggesting routes, assigning, and receiving bikes • Guiding City bike tours • Helping with pre and post tour/rental process • Basic care of Bike and Accessories Offered Working in a well-known company established in the Tourism Market for more than 20 years Competitive Pay, Full Time and Long Term Position Integration in a dynamic company with supportive work environment Comprehensive Training Outdoor Activities Requirements - Responsible, Organized, Proactive and Flexible - Able to work under pressure in a fast-paced environment - Available and willing to also work on weekends - Available for an immediate start - Eager to learn and develop new skills AND - Fluent in Portuguese and English at good quality level speaking and writing Additional (not necessary, but are favorably looked upon) - Graduation on Tourism and Service Industry - International Work experience - Cycling experience - Driving License

Front Desk & Daily Operations - LisbonHub > bikeiberia® We are looking for friendly, enthusiastic, hard-working, flexible, and reliable people. You have to be open-minded, know and love Lisbon and be able to share this to people from all over the world. Customer service and previous experience is a plus. Enjoying riding a bike (leisure riding) and enjoying the outdoors is an advantage. Job Description • Front Desk • Bike Rental process: welcoming Guests, suggesting routes, assigning, and receiving bikes • Guiding City bike tours • Helping with pre and post tour/rental process • Basic care of Bike and Accessories Offered Working in a well-known company established in the Tourism Market for more than 20 years Competitive Pay, Full Time and Long Term Position Integration in a dynamic company with supportive work environment Comprehensive Training Outdoor Activities Requirements - Responsible, Organized, Proactive and Flexible - Able to work under pressure in a fast-paced environment - Available and willing to also work on weekends - Available for an immediate start - Eager to learn and develop new skills AND - Fluent in Portuguese and English at good quality level speaking and writing Additional (not necessary, but are favorably looked upon) - Graduation on Tourism and Service Industry - International Work experience - Cycling experience - Driving License How to Apply Please email bikeiberiastaff@gmail.com with; - Cover letter with a few words about your motivation of working with us (preferably in English); - Updated Resume (in English);

Front Desk & Tour Guide - LisbonHub > bikeiberia® We are looking for friendly, hands on, dynamic team members, who are open-minded, know and love Lisbon and be able to share this to people from all over the world. Customer service and previous experience is a plus. Enjoying riding a bike (leisure riding) and enjoying the outdoors is an advantage. Job Description • Front Desk • Bike Rental process: welcoming Guests, suggesting routes, assigning, and receiving bikes • Guiding City bike tours • Helping with pre and post tour/rental process • Basic care of Bike and Accessories Offered Working in a well-known company established in the Tourism Market for more than 20 years Competitive Pay, Full Time and Long Term Position Integration in a dynamic company with supportive work environment Comprehensive Training Outdoor Activities Requirements - Responsible, Organized, Proactive and Flexible - Able to work under pressure in a fast-paced environment - Available and willing to also work on weekends - Available for an immediate start - Eager to learn and develop new skills AND - Fluent in Portuguese and English at good quality level speaking and writing Additional (not necessary, but are favorably looked upon) - Graduation on Tourism and Service Industry - International Work experience - Cycling experience - Driving License

We are looking for friendly, enthusiastic, hard-working, flexible, and reliable people. You have to be open-minded, know and love Lisbon and be able to share this to people from all over the world. Customer service and previous experience is a plus. Enjoying riding a bike (leisure riding) and enjoying the outdoors is an advantage. Job Description • Front Desk • Bike Rental process: welcoming Guests, suggesting routes, assigning, and receiving bikes • Guiding City bike tours • Helping with pre and post tour/rental process • Basic care of Bike and Accessories Offered Working in a well-known company established in the Tourism Market for more than 20 years Competitive Pay, Full Time and Long Term Position Integration in a dynamic company with supportive work environment Comprehensive Training Outdoor Activities Requirements - Responsible, Organized, Proactive and Flexible - Able to work under pressure in a fast-paced environment - Available and willing to also work on weekends - Available for an immediate start - Eager to learn and develop new skills AND - Fluent in Portuguese and English at good quality level speaking and writing Additional (not necessary, but are favorably looked upon) - Graduation on Tourism and Service Industry - International Work experience - Cycling experience - Driving License

Physioterapists - United Kingdom Reach Health Recruitment is a company specialised in the recruitment of Healthcare professionals to the United Kingdom. We are selecting Physioterapists to work in rapid response multidisciplinary team for post-hospital rehabilitation at the patients home's. Working within a multidisciplinary team of health and social care professionals providing clinical care to Service Users closer to home as part of the admission prevention/avoidance team as part of the core community service The service offers a range of assessments, treatments and care packages in the most appropriate environment (clinical and non clinical) and is responsive to the changing needs of the local population. This includes To work within a team that provides an assessment and care service to Service Users with nursing / health needs. To visit Service Users in their own homes and provide appropriate care and support as defined in the Care Plan. This will include aspects of personal care, hygiene, exercise, activity and treatment programmes prescribed by therapists. The aim is to rehabilitate and maximise potential and where appropriate to support the carer. To support and enable Service Users in a range of activities to promote independent living and monitor their well-being. The Main responsabilities are: Keep the service user at the centre of all that you do. Cover care worker absence, sickness, holidays and provide emergency cover within own hours. Support service users to achieve maximum independence The support may involve personal care, and/ or special care, and/or escorting, and/or arranging and joining in activities. Ensure that the Service User working environment is safe. Ensure confidentiality. Ensure reliability and punctuality Ensure adequate knowledge and comply with all risk assessment eg fire, manual handling, medication, challenging behaviour and all emergency procedures. Pass on any complaints or comments that should be noted or acted on to your manager. Be aware of and report risks to your manager. Good command of English language, both speaking and written EU Citizenship Degree in Physiotherapy in EU EU Driving licence and confident to drive in the UK, lessons and practice provided Good personality and professional attitude Able to work as part of a multidisciplinary team Genuine desire to help others Flexible to work various shifts including weekends Willing to work above 40 hours per week including weekends Permanent contract (38 hours per week) Secure, long-term work Yearly gross salary of 21000 pounds, that is 26800 Euros at current exchange rate. Many extra hours available Full induction programme and ongoing support Dedicated support from International Supervisor ( work and orientation to the UK) Initially Subsidized Accommodation for 3 months period. Business mileage. Paid training providing NVQ/QCF qualifications Initial Adaptation Driving Course Provided Career progression 28 Days holiday including bank holidays

Sou portuguesa e o contacto que tive com a língua inglesa desde cedo levou-me a estudar Tradução na Universidade de Lisboa. Antes disso, vivi em Inglaterra, onde estudei Publicação e Escrita Criativa. Sou consumidora ávida de todos os tipos de histórias, o que significa que as línguas e a palavra escrita têm um papel fulcral nos meus interesses. Fluente em português e inglês, sinto-me confortável com o francês e espero adicionar o italiano ao meu portfólio em breve. As minhas competências incluem: - tradução - transcrição - revisão - edição - escrita - legendagem As minhas competências podem ser utilizadas para qualquer área de especialidade, independentemente do quão técnica. Anseio por melhorar as minhas habilidades a cada oportunidade, de forma a poder entregar trabalhos de qualidade a todos os clientes. Independentemente do tipo de projecto, o meu objectivo é conseguir alcançar o resultado non plus ultra no menor tempo possível. Pode contactar-me para pedir um orçamento. * I'm a Portuguese speaker whose early contact with the English language resulted in me studying Translation at the University of Lisbon. Previous to that, I lived in England, where I studied Publishing and Creative Writing. I am an avid consumer of all kinds of storytelling, which means that languages and the written word have a crucial point among my interests. Fluent in Portuguese, of course, and English, I am comfortable with French and hoping to add Italian to my portfolio sometime soon. My skills include: translation transcription proofreading editing writing subtitling My skills are available for use in every field of expertise, no matter how technical. I look forward to improving my capabilities with every opportunity, so as to be able to deliver high quality work to every client. Regardless of the type of project, I strive for the ne plus ultra final result to be achieved in as little time as possible. Feel free to contact me to make a budget enquiry.

Our client, a big operator in the IT and technology sector, is now seeking to employ highly qualified and highly motivated employees who offer a technical support services to its clients, from a multilingual 24-hour service desk. Responsibilities • The Service Desk Agent will provide with excellent Level 1 Technical Support to customers (B2B) by email, phone and/or chat both in German and in English languages • Escalating issues to the different departments accordingly Requirements • Have excellent English and German language skills (at native level) • Have compelling communication and team skills; • Available to work on shifts basis (including night hours and weekends) • Experience working in a highly demanding customer service environment • Help desk experience and basic IT skills would be an asset • Able to work under pressure and keep calm

Netplan mobile Ltd is one of the leading service providers to mobile telecommunications companies, based in the UK and specialised in mobile network measurement and optimization.  During this difficult and challenging time, it is essential to have access to a stable and reliable mobile network. For this reason, you are called to perform a key job for which you will have written permission to go and legally work on the road. Your health and safety is our priority: you will be all the time in the car alone and therefore without risks. Our team will work with you remotely. We are urgently looking for a local English-speaking RF Engineer for a Mobile Network Test project in Lisbon, Portugal.    Responsibilities: Responsible for conducting drive test activities and collecting data making sure tasks to be complete on time Coordinating with senior engineers and other members of the project team daily to ensure data integrity and proper data transfer Mapping drive routes  Proving troubleshooting in case of issues with the IT system Coordinating with the client's requirement Requirements: Full clean driving licence and excellent driving skills Able to communicate in English IT hardware and software proficiency. Preferably resident in Lisbon, you may be a local self-employed, contractor or holder of a UK national insurance. If you don’t have accommodation in Lisbon, we can provide it but this will reflect on the compensation. Preferably with your own car: we’ll pay you a car allowance fee and refund the fuel. If you don’t have your own car, we can provide it. Flexibility, attention to details, accuracy, communication skills, teamwork, and problem-solving orientation.  Contractor fee/salary is EUR 2000-3000 gross, and it depends on your experience. If you are interested and you think you are suitable for this role, please send us your cv today. 

We are seeking an Estimation and Tendering Manager that share our passion for a sustainable world and has strong knowledge about Energy Efficiency solutions. If you want to lead the commercialization and deployment of novel technology solutions addressing climate change and want to experience working in the fields of Energy Transition, Energy Flexibility, Energy Communities, Energy Markets, VPP, DSM, Demand Response and Smart Grids this opportunity is for you.   Key Responsibilities Studies, analyses and evaluates tender documents from a business and technical point of view in order to identify key differentiation and risk factors; Clarification of bid conditions and management of the tender preparation; Contribution in cost and price calculations; Coordination of tender reviews and deadlines and adjust them to the frameworks given by the customers; Work in a team with Business Developers and Solutions Designers, in order to find the best solution for each proposal; Review and propose new business models to guarantee proposal success; Keep liaison with Project Managers for the on-site actual execution of projects and lessons learned to be able to prepare future competitive tenders; Create standard processes and tools to develop reusable solutions in order to improve tendering productivity; Continuously update proposal KPIs database.   Additional Information Job Location: Coimbra Position Type: Full-time We offer the integration in a dynamic work environment that values career and knowledge growth and a competitive remuneration package.   Qualifications and requirements BSc or MSc on Engineering, preferably Electrical or Mechanical. Business education or training would be valued; Minimum of 2 years of experience in a similar industry, preferably energy sector; Strong time-management and organizational skills; Ability to coordinate several tasks at the same time; Well-developed negotiation skills; Must have excellent written/ verbal communication skills in English, other language is a plus.   Please reply to hr@vps.energy with ref. BD_E&T2020 in the subject

We are seeking talented Software Engineers that share our passion for a sustainable world and have skills in MVC development like AngularJS, JavaScript, experience with.Net (C#) and SQL databases. If you want to be in a team developing innovative software applications addressing climate change and be a key player in the deployment of state-of-the-art solutions that will contribute to the digitalization of the energy sector using AI and blockchain to facilitate the participation of end-users in the energy systems of tomorrow, this challenge is for you.   Roles Application developers (web and mobile) with leading skills and SCRAM knowledge Work with technologies like AngularJS, C# and SQL Engage in agile development methodology   Qualifications and requirements BSc or MSc on Computer Science or Computer Engineering 3+ years development experience using web technology like JavaScript, HTML, CSS and C# Backend development experience is valued Experience with software development lifecycle processes Must have excellent learning capabilities and be motivated to leave the comfort zone and continuously seek for new knowledge Must have critical thinking and problem-solving skills Must be actively willing to support his/her peers finding solutions for new problems Must be able to multi-task and work on multiple projects/ products   Additional Information Job Location: Coimbra (Portugal) Position Type: Full-time   We offer the integration in an innovation work environment that values career and knowledge growth and offers the possibility to participate in the development of solutions for international markets that will lower carbon emissions and contribute to the current climate-neutral challenge.       Please reply to hr@vps.energy with ref. SW_Dev2020 in the subject

COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together!   Ready to join us the challenge of digital transformation of prestigious clients?     JOB DESCRIPTION As part of the Cloud Ops Department of Generix Group, you’ll be involved in a team working on a “3x8h – 7/7days” shifts. This team works directly with our technical teams based in Paris and/or in other subsidiaries, and with Customer Support Department. MAIN RESPONSIBILITIES In this context, you will have as main missions: - Supervision of all technical platforms and client’s applications; - Management of technical events or incidents; - Perform technical operating procedures; - Prepare operating reports; - Propose continuous improvement actions.   EXPERIENCE REQUIREMENTS - Degree in Software Engineering, Information Technology, Mathematics or similar; - Prerequisites: background experience with Windows and Linux OS, and basic notions of computer databases (including networks); - ITIL V3 Foundation Certification would be a plus; - Ability to work in a team, be autonomous and able to respect instructions and procedures; - Communication and analytical skills would be a plus; - Good level of French and English would be a plus. Basic level is mandatory.   OFFER - Attractive wages and benefits; - Good team spirit and collaborative environment.

COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together!     Ready to join us the challenge of digital transformation of prestigious clients?     JOB DESCRIPTION As part of the Cloud Ops Department of Generix Group, you’ll be involved in a team working on a daytime shifts (5am - 9pm). This team works directly with our technical teams based in Paris and/or in other subsidiaries, and with Customer Support Department.   MAIN RESPONSIBILITIES In this context, you will have as main missions: > Supervision of all technical platforms and client’s applications; > Management of technical events or incidents; > Perform technical operating procedures; > Prepare operating reports; > Propose continuous improvement actions.   EXPERIENCE REQUIREMENTS > Degree in Software Engineering, Information Technology, Mathematics or similar; > Prerequisites: background experience with Windows and Linux OS, and basic notions of computer d atabases (including networks); > ITIL V3 Foundation Certification would be a plus; > Ability to work in a team, be autonomous and able to respect instructions and procedures; > Communication and analytical skills would be a plus; > Good level of French and English would be a plus. Basic level is mandatory.   OFFER > Attractive wages and benefits; > Good team spirit and collaborative environment.

COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together!   Ready to join us the challenge of digital transformation of prestigious clients?   JOB DESCRIPTION As part of the Costumer Support Department of Generix Group, you’ll be involved in a team working on shifts (9pm - 5am), who ensure the resolution of incidents, for the solutions installed at the customers' premises, within the deadlines and the defined contractual framework.   MAIN RESPONSABILITIES - Creation and processing of customer requests; - Analysis, diagnosis and resolution of customer incidents; - Ensure the follow-up of the interactions (Opening, closing, relaunching, customer notification, completion of technical information and escalation actions); - Carry out the necessary actions for the first analysis of the incidents, to solve the level 1 incidents in the respect of the SLAs. Offer workarounds and make patches available to customers; - Manage the relationship with the customers, carry out the necessary and adequate communication with them for the declared incidents and requests until their resolution; - Escalate incidents and requests requiring the intervention of another department to higher levels; - Transmit out-of-order requests to appropriate services; - Follow escalation instructions and inform management of any critical incidents; - Understand and apply procedures and instructions.   EXPERIENCE REQUIREMENTS - Computer training or first experience in IT / support; - Prerequisites: analytical capabilities. (ex: analyze the causes of an incident); - Supply Chain business knowledge; - Ideally WMS product knowledge; - Knowledge of SQL; - Ideally first experience in the customer relationship (ex: commerce, tourism, etc.); - Prerequisites: writing skills and synthesis skills; - Ability to work in a team and to be autonomous; - Be able to apply the instructions and procedures given; - Fluency in French (speaking and writing) is required.   OFFER - Attractive wages and benefits; - Excellent work conditions and environment.

COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together!   Ready to join us the challenge of digital transformation of prestigious clients?   JOB DESCRIPTION Ensure the resolution of incidents, for the solutions installed at the customers' premises, within the deadlines and the defined contractual framework.   MAIN RESPONSABILITIES  - Creation and processing of customer requests; - Analysis, diagnosis and resolution of customer incidents; - Ensure the follow-up of the interactions (Opening, closing, relaunching, customer notification, completion of technical information and escalation actions); - Carry out the necessary actions for the first analysis of the incidents, to solve the level 1 incidents in the respect of the SLAs. Offer workarounds and make patches available to customers; - Manage the relationship with the customers, carry out the necessary and adequate communication with them for the declared incidents and requests until their resolution; - Escalate incidents and requests requiring the intervention of another department to higher levels; - Transmit out-of-order requests to appropriate services; - Follow escalation instructions and inform management of any critical incidents; - Understand and apply procedures and instructions.   EXPERIENCE REQUIREMENTS - Computer training or first experience in IT / support; - Prerequisites: analytical capabilities. (ex: analyze the causes of an incident); - Supply Chain business knowledge; - Ideally WMS product knowledge; - Knowledge of SQL; - Ideally first experience in the customer relationship (ex: commerce, tourism, etc.); - Prerequisites: writing skills and synthesis skills; - Ability to work in a team and to be autonomous; - Be able to apply the instructions and procedures given; - Fluency in French (speaking and writing) is required.   OFFER - Attractive wages and benefits; - Excellent work conditions and environment (Centro Empresarial Lionesa).

Sensei is looking for a hands-on Technical Product Owner to develop, manage and champion our product vision and roadmap, working closely with our engineering team and clients to launch our products and ensure successful adoption. Define and prepare cross-functional engineering Goals, with a clear description, well-structured targets and acceptance criteria; Responsible for planning, executing, tracking and scheduling tasks and OKRs, aligned with the engineering Goals; Define end-to-end customer experiences, write user stories, drive requirements and manage roadmaps and backlogs aligned with the engineering Goals; Lead the Engineering Team to define the product requirements and bring the product to market; Test and learn through customer research, production tests and performance analysis to evolve our products, identify rollout strategies and scale features; Collaborate with internal stakeholders and business lines to translate technology into products and services; Communicate and evangelize the team to your peers, stakeholders, and executives; Provide an active role in mitigating impediments impacting successful team completion of Release and Sprint Goals;   Main requirements Extensive relevant experience (3-5 years) in managing cross-functional tech products; MSc (PhD preferred) in Computer Science, Computer Engineering, or similar Strong skills in Agile software development methodologies; Ability to brainstorm and communicate technology ideas at different levels (Hardware, Software, Computer Graphics, Computer Vision and/or Machine Learning) Highly organized, detail-oriented, and willing to provide hands-on assistance as required; Sense of urgency, pragmatism and a solution-oriented approach to problem-solving; Relentlessly high standards (never satisfied with the status quo) and a strong results orientation; Very comfortable with ambiguity and able to quickly pivot in a fast-paced environment; Excellent communicator with the ability to build rapport through authenticity and honest feedback; Benefits & Perks We put all of our employees at very high standards, and we want you to be thoroughly rewarded for that. We believe in providing the best environment to allow you to do your best work, and we currently offer the following: Moving to Lisbon and benefiting from the beautiful weather and food; The rare chance of having decision ownership and direct impact on the growth of a venture-backed startup; A holiday allowance of 25 days per year, with the office, closed between Christmas and New Year; This is the most exciting time to join Sensei, and you'll have direct input and influence on the direction we take; Competitive compensation package; Top of the range equipment to help you do your job to the highest possible standard; Regular learning meetings as part of our growth-mindset culture; A fun and supportive office environment working alongside some real experts; Apply by email to cfmadaleno@sensei.tech - please put the job title in the subject of the email and write us why you are a fit to work at Sensei. Join us, and you'll have a meaningful role in the next evolution of the shopping experience.

COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together!   Ready to join us the challenge of digital transformation of prestigious clients?   JOB DESCRIPTION As part of the Cloud Ops Department of Generix Group, you’ll be involved in a team working on a “3x8h – 7/7days” shifts. This team works directly with our technical teams based in Paris and/or in other subsidiaries, and with Customer Support Department.   MAIN RESPONSIBILITIES In this context, you will have as main missions: - Supervision of all technical platforms and client’s applications; - Management of technical events or incidents; - Perform technical operating procedures; - Prepare operating reports; - Propose continuous improvement actions.   EXPERIENCE REQUIREMENTS - Degree in Software Engineering, Information Technology, Mathematics or similar; - Prerequisites: background experience with Windows and Linux OS, and basic notions of computer databases (including networks); - ITIL V3 Foundation Certification would be a plus; - Ability to work in a team, be autonomous and able to respect instructions and procedures; - Communication and analytical skills would be a plus; - Good level of French and English would be a plus. Basic level is mandatory.   OFFER - Attractive wages and benefits; - Good team spirit and collaborative environment.   For application, please send your CV to: generix.maia@generixgroup.com

COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together!   Ready to join us the challenge of digital transformation of prestigious clients?   JOB DESCRIPTION Ensure the resolution of incidents, for the solutions installed at the customers' premises, within the deadlines and the defined contractual framework.   MAIN RESPONSABILITIES  - Creation and processing of customer requests; - Analysis, diagnosis and resolution of customer incidents; - Ensure the follow-up of the interactions (Opening, closing, relaunching, customer notification, completion of technical information and escalation actions); - Carry out the necessary actions for the first analysis of the incidents, to solve the level 1 incidents in the respect of the SLAs. Offer workarounds and make patches available to customers; - Manage the relationship with the customers, carry out the necessary and adequate communication with them for the declared incidents and requests until their resolution; - Escalate incidents and requests requiring the intervention of another department to higher levels; - Transmit out-of-order requests to appropriate services; - Follow escalation instructions and inform management of any critical incidents; - Understand and apply procedures and instructions.   EXPERIENCE REQUIREMENTS - Computer training or first experience in IT / support; - Prerequisites: analytical capabilities. (ex: analyze the causes of an incident); - Supply Chain business knowledge; - Ideally WMS product knowledge; - Knowledge of SQL; - Ideally first experience in the customer relationship (ex: commerce, tourism, etc.); - Prerequisites: writing skills and synthesis skills; - Ability to work in a team and to be autonomous; - Be able to apply the instructions and procedures given; - Fluency in French (speaking and writing) is required.   OFFER - Attractive wages and benefits; - Excellent work conditions and environment (Centro Empresarial Lionesa).   For application, please send your resume to: generix.maia@generixgroup.com