Are customers oriented type

Who are “We”? Notify is a hyper-growing technology start-up that uses real time and AI to serve customer relationships. Founded in 2014, Notify is revolutionizing customer relations thanks to the rapid deployment of its proprietary technology. Notify relies on a team of around fifty passionate employees in three countries: France, Brazil, Portugal. Among its customers you can find Bouygues Telecom, AccorHotels, Carrefour… but also pure-players like Voyage Privé, Bazarchic and Showroomprivé!   ‪Your Role Reporting directly to the head of the Customers & Data department, you will participate in the technical implementation, launch and monitoring of the use of Notify. You will ensure that a very high level of execution quality is maintained, primarily guided by the satisfaction of our customers. You will be in charge of a portfolio of customers with whom you will be in direct contact. Your mission will be to support your customers in their long-term implementation and use needs of Notify (customer setup, internal account coordination with Technical Teams and the Customer Sucess)     ‪Profile / Backgrounds You know that the digital world requires more and more technical knowledge and you have a learning capacity that allows you to quickly assimilate this new information. You possess knowledge in: - MySQL; - HTML; - CSS;     You have a pronounced taste for creating new solution and have a curious mind, you have the ability to creatively find solutions and solve problems. You are methodical, rigorous and organized. You have an excellent relationship with your peers and are Teamwork oriented.   ‪Expected qualities: You have good analytical skills, a strong sense of team communication, you are organized and have a great capacity for synthesis. Your curiosity, your openness and your sense of humor will be welcome within the Notify team.   ‪Place of Work Coimbra - Portugal   ‪If you want to apply Send your resume to: monica@notify-group.com

Who are we?   We are a digital marketing agency based in Geneva. As part of our growth and the recent opening of a branch in Lisbon - PLATINUM BOX - we are looking for several talents to build our local team.   Within the scope of our activity with our international customers - publishers in the entertainment area - and to face new challenges of expansion, digital transformation, development of new innovative business models, we are looking for a Bilingual Customer Service Operator. Our goal: performance !   Mission: Interacting with customers by email to provide information in response to their requests  Undertake customer complaint’s handling and administration  Process refunds   Ensure that quality service is delivered  Develop and maintain strong relationship with customers  Work on customer satisfaction    Your profile:  You are perfectly fluent (mother tongue or bilingual) in English  and in  Portuguese and/or Spanish. If you are also fluent in another language, it will be considered as a plus; You are used to work with Microsoft Office Pack; You have a strong problem-solving mind and analytical spirit; You have excellent communication skills and you are customer’s satisfaction oriented   Type of contract: Full-time, effective employment contract/open-ended contract Remuneration to be defined according to the profile Position to be filled immediately   Job located in: Lisbon     Interested? Come on, join the team! We offer you a job in a multicultural environment and a pleasant team.   If you recognize yourself in this profile and are interested in the position we offer, send us your application (cover letter, CV with recent photograph) to the email: drh@logdirect.net

Who are we? We are a digital marketing agency based in Geneva. As part of our growth and the recent opening of a branch in Lisbon - PLATINUM BOX - we are looking for several talents to build our local team. Within the scope of our activity with our international customers - publishers in the entertainment area - and to face new challenges of expansion, digital transformation, development of new innovative business models, we are looking for a Bilingual Customer Service Operator. Our goal: performance ! Mission: * Interacting with customers by email to provide information in response to their requests * Undertake customer complaint’s handling and administration * Process refunds * Ensure that quality service is delivered * Develop and maintain strong relationship with customers * Work on customer satisfaction Your profile: * You are perfectly fluent (mother tongue or bilingual) in English and in Portuguese and/or Spanish. If you are also fluent in another language, it will be considered as a plus; * You are used to work with Microsoft Office Pack; * You have a strong problem-solving mind and analytical spirit; * You have excellent communication skills and you are customer’s satisfaction oriented Type of contract: * Full-time, effective employment contract/open-ended contract * Remuneration to be defined according to the profile * Position to be filled immediately Job located in: Lisbon Interested? Come on, join the team! We offer you a job in a multicultural environment and a pleasant team. If you recognize yourself in this profile and are interested in the position we offer, send us your application (cover letter, CV with recent photograph) to the email: [email protected]

Location: Lisbon Our client is one of the most popular airlines with a network of connections all over Europe. It offers its services in the field of air connections as well as additional services such as hotel or car booking. Due to the easing of restrictions, the interest in our services is growing very much, so we are looking for new German-speaking members of our team in Lisbon! It can be just you! – by joining our team you will be responsible for servicing customers interested in purchasing airline tickets or additional services via social media chat and email. What do we expect? You are native German You speak well English – at least B2 level You are ready for relocation to Lisbon or you already live there You are customer oriented and enjoy contact with people What do we offer? Possible start date: 30.06 Fixed-term Portuguese contract with the possibility of extension Fully remote recruitment process Work shifts: Monday – Friday 7:30am – 5:30pm Work form home in Lisbon area (during the pandemic time), after the situation is back to normal you are welcome in our modern office in the center of Lisbon! Competitive salary and remuneration system: 1000€ gross salary per month paid 14 times per year (or 1158€ paid 12x) -optional up to 100€ performance bonus extra bonus 125€ meal allowance approx. 150€ net p/m Relocation package: flight Ticket Reimbursement & possibility of renting a company apartment Complete, tailor-made paid training What are your responsibilities? Supporting the airline’s customers by social media chat and e-mail Being the point of connection between the airline and the suppliers: Informations, Support, Complaints Prepare, maintain, and review purchasing files, reports and price lists Keeping records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken We require the EU citizenship or the residence permit in Portugal Are you interested in new adventure in the city where people spend their holidays? Apply with your CV: office@prorekruter.com  

We are a company based in Spain wich runs eMarketing and eVisit project for both Life Sciences and Veterinary Industry in Portugal, Spain, France and Italy. Our projects are a new communication channel with Doctors and Veterinarians more oriented to provide a better understanding of technical aspects of the products we represent (their right jsut use, practical cases, studies...) Rathern than transmit  just sales offers as a telesales company. We perform all the tasks involved in the project using technology and 1:1 online sessions. Our teams are always composed by people with education and background in Biology, Cheminstry, Veterinary... to provide a right explanation of the message. At this moment we would like to open a new pilot project in Portugal for one of our customers which would involve the communication and training to veterinarians about the products of our customer. It will be a pilot project for two months to test the results of our methodology with high chances to open the project for the rest of the year. The idea is to provide the right training to the candidate (graduate in Veterinary, Biology, Chemistry... with Portuges language native) to be able to use our tools and perform this 1:1 technical sessions with our customers. The idea is to stablish a price per session successfully run and under a level of quality we will meassure, during the months of Januay and February 2021. (Starting in December 2020 also possible) We are looking for a candidate to be able to work from home as Freelance.  

Uniplaces is building a trusted, global brand for students. We believe in empowering student mobility and we have started by making the process of finding accommodation easier. We’re solving real life pains and we’re backed by top tier investors such as Atomico, Octopus Investments, Shilling Capital Partners and Caixa Capital to help us achieve this better and faster.   We are an internationally minded company with an extremely talented team and global ambitions. Our decisions are driven by our core values of Passion, Impact, Trust and Team Spirit - with which we aim at having a company where everyone feels accountable and empowered to achieve their full potential. About the Operations Team: Every day, more than 5000 nights are booked by students from 175 nationalities in 33 different cities on uniplaces.com. Our Operations team that embraces 14 nationalities and works across 6 different languages, ensures that every interaction with customers is focused in improving the student and landlord experience, so that room search becomes as easy as buying a flight ticket.   Join us and access the same cool office perks that any Uniplacer has access to, from fresh fruit to free hot drinks, massages, in-house gym, and much more.   What can you expect from this experience? A lot of your day will be spent contacting landlords to make sure they have their listings updates in order to help students from all over the world who are going to study to another country. To be able to thrive in a startup environment, you have to be the type of person who feels comfortable going up to someone and communicating face to face, over the phone or in writing, and you get a thrill out of creative problem-solving!   In this role, your mission is: Management and update of properties’ availability, thorough phone contact with our clients; Being open to a proposal of a project/focus change in case we need to adapt to an upcoming similar project; Proactive coordination of communication with landlords, in case of any extra help redirecting them to the right colleague. Requirements   What is the profile we are looking for? Fluent/Native in Portuguese and English (other languages are a plus); International-minded and able to cope with spending some time working alongside talented people from 16 different nationalities; Available to relocate to Lisbon or already living here; A mix between an easy-going-communicative-proactive-dynamic-funky-positive person who is not afraid to jump into this amazing environment! We also expect you to be flexible and have an eagerness to learn, since it’s the greatest recipe to thrive in a startup environment. This is why you’ll love this job: Through our intensive training and hands-on experience with insights from our most senior employees, you’ll learn how to pitch like a boss and sell like the Wolf of Wall Street; Meeting people from all around the world on a daily basis, really feeling you’re helping landlords getting their properties known and fully booked; A company culture that is people-driven and that focuses on personal development and training to help you tap your talent into its full extent; Access to a pool of talent that is hard to find. Your stakeholders and peers will come from world class backgrounds and will have stepped up within Uniplaces. You’ll find mentors and role models; Working in Lisbon, one of the coolest up and coming start-up hubs in Europe, where the sun always shines and the seafood is delicious.  

Who are we? We are a digital marketing agency based in Lisbon, specialized in web marketing. As part of our growth, we are looking for several talents to build our team. Within the scope of our activity with our international customers - publishers in the entertainment area - and to face new challenges of expansion, digital transformation, development of new innovative business models, we are looking for a  Digital Production Assistant. Our goal: performance! Mission: Your mission, if you accept it, will be to publish various types of digital content for our clients (emailing campaigns, recruitment campaigns, free content, etc.) while ensuring the quality of the output. You will be expected to respect deadlines, be responsive and ensure the quality of the content in its entirety.  Concretely, this means:  entering the content provided in the various platforms (WordPress, Drupal, Adobe, Mautic, etc.) respecting the client's brief and bringing your expert eye to the visual rendering test before putting into production or delivery ensure the quality of the work provided to the client respect the deadlines Your profile: a university education 2 years of experience in content management on the Internet (sites, blogs, acquisition emails, loyalty emails: all this has no secrets for you!) a good command of web technologies in general you are an expert in content management systems a good knowledge of the technical environment of content integration (websites, social networks, mobile platforms: it's all seen and known for you!) you must be rigorous (but not too serious), have great organizational skills (and not only for afterworks!), be reactive, have great autonomy, and have a strong capacity to adapt you know how to manage priorities and like to work in a team (unity creates strength!) ability to interact with various teams (and you like that!) knowledge of Drupal, WordPress (nice to have) knowledge of HTML, CSS (it gets tougher...) Smartfocus and Adobe/Neolane, do you know them? That's a real plus!... also if you have notions of webdesign and responsive design of course, you are perfectly at ease in English (of course, we speak digital) if you speak Portuguese, that's the icing on the cake! Our deal : a unique opportunity to participate in the growth of a company (with lots of nice people!) on international markets, in a sector offering infinite perspectives (and even beyond!) a very "start-up" spirit, but above all relaxed and creative, a modern and pleasant environment. a working atmosphere where the human is valued to remain professional while being cool (yes, if it is possible, you may see how…) Type of contract: permanent contract, full time. Starting date: the sooner, the better. Annual salary: let's talk about it!   Do you recognize yourself in this profile? Do you want to invest yourself in the development of our company? Then it's time to contact us! Send us your application (cover letter, CV with recent photo) by email to: drh@logdirect.net

About Celiveo Celiveo is a growing global software publisher with operations in Singapore, Europe, US, Canada and Australia. We develop software and hardware solutions for large enterprise companies that secure business documents that are scanned, printed, stored in the Cloud or displayed on smartphones. Our direct clients are printers and MFP vendors and large global companies. Celiveo is growing its new Singapore R&D center and is looking for enthusiastic engineers. Successful candidates will have opportunities to work with a talented and experienced global R&D team to drive meaningful innovations that excite our customers. We offer challenging projects and attractive remuneration packages to ambitious, forward thinking individuals who like uncharted territories and have passion for innovation and quality. Job Description Celiveo is looking for a talented and experienced senior engineer with Java/Android development expertise to join its Current and New Product Engineering support team who will be working in a dynamic and international team stepping in to investigate and fix defects or implement features in the backlog by liaising with our regional support centers and our internal R&D team. Experience in code analysis and troubleshooting procedures is mandatory as well as being inquisitive and autonomous. Main Responsibilities & Duties Report to the R&D Manager Handle Level 3 technical investigation upon escalations from the Celiveo regional support centers, on our Current Products. The role touches every single technology used in our solution you need to be ready to learn quickly new technologies that are added to our solutions. That includes IIS, Linux (ARM/x86), Android, iOS, macOS, Azure Cloud etc. Analyze requests, perform efficient troubleshooting and work with the fellow engineers to solve, qualify and document a defect fix. Bring product improvement ideas to the Product Manager and contribute to the product quality Apply rigorously coding standards defined by the company. Use internal tools to organize your work and report your progress clearly and on a periodic basis to the senior leadership team. Performs other duties as assigned by your management Qualification Bachelor in Computer Science, Computer Engineering or equivalent combination of education Minimum 3 years of Java / Android software development Other skills like C# and C skills are a plus Understanding of software development cycles, tests methodologies and debugging strategies is mandatory. Job Type: Full-time Language: English is mandatory to fill this position. Contact us at: jobs@celidev.com Location: Lisboa - Parque das Nações

Sensei is a technology company launched in 2017, designing the most advanced and state-of-the-art store automation system. We are redefining the way retail works and built the only enterprise-class system ready for wide deployment across multiple existing stores. Trough AI-powered computer vision systems, sensor fusion and unique algorithms we offer the smoothest shopping experience, where customers grab what they want and leave! We are actively looking for a creative and highly driven Marketing Director to build and develop our fast-growing business and maximise profitability. What you'll be doing: Manage the annual marketing budget; Developing and driving the marketing priorities, strategies, goals, objectives and tactics for each region to reach sales goals and KPIs; Understanding our customer dynamics across segments, including grocery, oil & gas, convenience, FMCG, delivery services, etc; Identifying the right mix of marketing channels, activities and programmes to support the achievement of monthly and quarterly pipeline goals; Work collaboratively with sales to develop account-based marketing and product positioning strategies; Leading the execution of local marketing activity from digital to events and through direct and indirect channels; Forecasting, measuring and analysing the impact of the plan and campaigns on sales cycles; Optimize campaigns to increase conversion, reduce acquisition cost and increase ROI; Collaborate with the Product team to create and execute each product go-to-market presentations, business plan and strategy; Build our content strategy to tell our story in the most compelling way across our digital and physical presence and type/tone of our client outreach. About you: Fluent in business English, both written and verbally. French, Spanish, Portuguese or German language skills are a strong plus; Demonstrated experience driving growth;  Comfort working in a fast-paced environment, with a track record of taking on ambitious challenges; Experience in planning, executing and optimising B2B demand generation and enterprise marketing programs; Strong at business partnering. You identify, evaluate and onboard new partners. Ideally, these would provide incremental opportunities to our product portfolio and/or be structured to improve our bottom line; Ability to balance managing the big picture along with tactical, detailed execution; Strategic problem solver with the ability to diagnose and solve challenges leveraging data and testing; Experience in Tech, SAAS and retail is a plus; Open to relocate to Lisbon for a minimum of 1 year. Benefits & Perks We put all of our employees at very high standards, and we want you to be thoroughly rewarded for that. We believe in providing the best environment to allow you to do your best work, and we currently offer the following: Amazing personal growth experience - The rare chance of having decision ownership and direct impact on the growth of a venture-backed startup; Remote and flexible working hours – as long as you get the work done; Ownership - This is the most exciting time to join Sensei, and you'll have direct input and influence on the direction we take; Motivating compensation – Competitive compensation package; Working with a motivated and talented team - A fun and supportive office environment working alongside some real experts; Impactful work – you'll have a rare opportunity to build a product literally used by millions of people across the world; A holiday allowance of 24 days per year; Top of the range equipment to help you do your job to the highest possible standard; Regular learning meetings as part of our growth-mindset culture.‍ Does it sound like “the job” you’re looking for? Amazing! Apply then:) Link:https://sensei.teamtailor.com/jobs/1063031-marketing-director

The Role: As a Customer Service Advisor you will undertake a variety of duties from troubleshooting technical issues to investigate in-depth, complex cases where your mediation and negotiation skills will be called upon to deliver a high level of resolution. You are expected to have the technical and interpersonal skills to deliver a high level of customer satisfaction. What you’ll be doing: • Handle English and French inbound calls/emails or chats according to company policy. • Identify and resolve customers’ requests/questions or complaints using relevant knowledge base tools or other technical resources. • Communicate and consult with colleagues to share best practice. • Comply with/complete global support specific or ad-hoc tasks. • Meet support KPIs (Initial response time, Quality scores, Client happiness rating). Benefits: • Bonus package to reward your hard work. • Full-time, paid training to help you on your way to success. • Fixed sallary plus benefits. • Being part of a thriving, open-minded work culture. What you need: • Experience in a Customer Service position (not mandatory). • Experience within the travel, tourism, leisure and hospitality industries would be an advantage but is not essential if you have a passion for customer care. • “Problem Solving” character - Ability to apply analytical and investigative skills to resolve customer issues creatively and with minimal direction. • Customer oriented, enthusiastic, courteous, assertive and motivated to take charge of both customer engagement and problem resolution. • A team player who is positive, friendly and has a can-do attitude towards staff and customers. • Receptive to constructive feedback and changes within the business. • Confident and competent in handling complaints and mediation. • Experience of working to customer satisfaction-based targets and operational metrics such as quality and handle time. • Fluency in written and spoken English & French l

AZURE DevOps Engineer Location: Carnaxide, Lisbon, Portugal, Occupation: Full time Min. Experience: 2 years ++   Uniksystem is expanding the Azure Centre of Excellence (CoE) to support international growth and our customers Cloud transition process. We’re looking for Microsoft Azure Professionals to grow together with us, internationally. We simplify and automate the operations of organizations, providing the best user experience, with processes simplification through technological innovation and automation. We are proud to be part of JOYN, an international group of IT companies with over 20 years of experience, with projects in more than 14 countries.   We’re looking for new team members with the profile of Azure DevOps Engineer The main responsibilities will be: Microsoft Azure DevOps: Iaas & PaaS Cloud provisioning & Administration;   Required Skills and Experience: Degree in Computer Science or similar; Microsoft Azure DevOps: Iaas & PaaS Cloud provisioning, support and management; Experience with web applications, distributed systems, and APIs; Team Leadership (Tech Team) and Results Oriented; Fluency in English (B2+); Excellent Soft Skills; Make it happen attitude   Preferred additional Skills and Experience: VMWare administration; Databases: Sql Server or Oracle DB or MySql; Low-code platform experience (Mendix, Outsystems, Uniksystem); Java, JMS, Spring Boot, Spring MVC, JSF, JSP, J2EE, OO, distributed and architectural design patterns; Experienced and Promoter of automation; Experienced with Linux and Windows; Technical Certifications;   We offer: Integration in our young, dynamic and experienced team, with whom you can learn a lot, in an excellent environment and with excellent working conditions; Remuneration compatible with experience and demonstrated knowledge; Flexible working hours; Work from home policy; Opportunity to work on fast-growing projects where you will work side by side with decision-makers; Training conventions with the team; Training and Technological Certification Plan; @ the Office - fruit, cookies, tea and coffee, available all day to keep energy levels going! We have a beautiful lounge where you can have your meals, relax, have nice conversations or maybe read a book! Friday team barbecues (once a month)! Cool office break room with a playground to have fun and a gym to keep a good physical and mental health! Possibility of usufruct discounts in various partners in the area of fitness, health, beauty, etc; Applications in: https://www.uniksystem.com/pt/carreiras/azure-devops-engineer/ or recruit@uniksystem.com    As a Candidate you've decided to provide us your personal data. Uniksystem will process it as well as the attached documents within the scope of this and future recruitment and selection processes. The response to this candidature legitimizes this treatment, being considered as authorization and express consent. For more information you can consult our Privacy Policy. We will contact you only if your profile is selected for the next stage of recruitment.    

We are seeking an Estimation and Tendering Manager that share our passion for a sustainable world and has strong knowledge about Energy Efficiency solutions. If you want to lead the commercialization and deployment of novel technology solutions addressing climate change and want to experience working in the fields of Energy Transition, Energy Flexibility, Energy Communities, Energy Markets, VPP, DSM, Demand Response and Smart Grids this opportunity is for you.   Key Responsibilities Studies, analyses and evaluates tender documents from a business and technical point of view in order to identify key differentiation and risk factors; Clarification of bid conditions and management of the tender preparation; Contribution in cost and price calculations; Coordination of tender reviews and deadlines and adjust them to the frameworks given by the customers; Work in a team with Business Developers and Solutions Designers, in order to find the best solution for each proposal; Review and propose new business models to guarantee proposal success; Keep liaison with Project Managers for the on-site actual execution of projects and lessons learned to be able to prepare future competitive tenders; Create standard processes and tools to develop reusable solutions in order to improve tendering productivity; Continuously update proposal KPIs database.   Additional Information Job Location: Coimbra Position Type: Full-time We offer the integration in a dynamic work environment that values career and knowledge growth and a competitive remuneration package.   Qualifications and requirements BSc or MSc on Engineering, preferably Electrical or Mechanical. Business education or training would be valued; Minimum of 2 years of experience in a similar industry, preferably energy sector; Strong time-management and organizational skills; Ability to coordinate several tasks at the same time; Well-developed negotiation skills; Must have excellent written/ verbal communication skills in English, other language is a plus.   Please reply to hr@vps.energy with ref. BD_E&T2020 in the subject

Sensei is a technology company launched in 2017, designing the most advanced and state-of-the-art store automation system. We are redefining the way retail works and built the only enterprise-class system ready for wide deployment across multiple existing stores. Trough AI-powered computer vision systems, sensor fusion and unique algorithms we offer the smoothest shopping experience, where customers grab what they want and leave! We're looking for a Software Engineer that is proficient in Python language and is knowledgeable about python development ecosystem You will integrate the team that builds and evolves our Back-end apps and plays a crucial role in the design and development of python backend APIs. In particular: Designing, developing, and testing scalable and high-performance backend services; Contributing to the development of python development infrastructure tools, including automatic testing, deployment and documentation generation tools; Participating in technology evaluation and prototyping; recommending specific; technologies to pursue and suggesting training and staff development activities as needed; Promoting collective code ownership through code reviewing; Helping in identifying and designing new product features; Be a part of ensuring our application code is flexible, maintainable, testable, and reliable; Main Requirements MSc or PhD in Computer Science Engineering or related field with 3 to 4 years' industry experience;   Solid proficiency with Python language;   Deep familiarity with software architecture principles and design patterns;   Knowledge of SQL and Relational Database design;   Excellent documentation and testing practices;   Solid understanding (both practical and theoretical) of Distributed Systems, with a specific emphasis on - - Fault-Tolerant and High Availability software;   Ability to identify performance bottlenecks by using application profilers and load-testing tools;   Experience of developing in Linux/Unix environments;   Working knowledge of Git   Nice to have   Knowledgeable about python numerical computing ecosystem (e.g. numpy, pandas, matplotlib)   Knowledgeable about libraries and frameworks used to compile and run python code on bare-metal (e.g. cython)   Experience with python type checker tools   Familiarity with pycharm IDE   Benefits & Perks We put all of our employees at very high standards, and we want you to be thoroughly rewarded for that. We believe in providing the best environment to allow you to do your best work, and we currently offer the following: Amazing personal growth experience - The rare chance of having decision ownership and direct impact on the growth of a venture-backed startup; Remote and flexible working hours – as long as you get the work done; Ownership - This is the most exciting time to join Sensei, and you'll have direct input and influence on the direction we take; Motivating compensation – Competitive compensation package; Working with a motivated and talented team - A fun and supportive office environment working alongside some real experts; Impactful work – you'll have a rare opportunity to build a product literally used by millions of people across the world; A holiday allowance of 24 days per year; Top of the range equipment to help you do your job to the highest possible standard; Regular learning meetings as part of our growth-mindset culture