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SEB Group’s mission is to make consumers’ everyday life easier and more enjoyable and contribute to better living all around the world. Going beyond the excellence of its machines, SEB Group offers dedicated after-sales service, ready to act within the shortest possible time frames. As Customer Advisor, you will: Engage with customers via email or telephone to provide product information as part of the post-sales proce We are looking for: Proficient Flemish (C1/C2) Fluency in English (B2) Previous experience in Customer Service or as a Sales Representative is preferred Sales skills are valued Excellent verbal and writing skills coupled with empathy and team spirit Proficiency in IT skills: understanding of Microsoft Office, email, and chat technologies Good logical thinking For non-EU residents, it is mandatory to have a valid work permit. We offer you: Competitive wages (14 monthly payments per year)  Meal allowance paid in voucher card (net) Health insurance with a dental plan (after 6 months of the contract)  Relocation package: shared accommodation (for 12 months) and flight reimbursement (after 6 months) Opportunities for career progression (95% of our promotions are internal) and possibilities for an international career through the Webhelp International Mobility Program  Possibility to do Work from Home* Life at our company: We are certified Great Place to Work for 4 years in a row (2019,2020,2021,2022) Work in a diverse environment with people from over 58 nationalities Benefit from our modern amenities, many discounts in local businesses, company parties and events, and much more! All submissions will be treated confidentially under the General Data Protection Regulation. Webhelp Portugal is an equal opportunity employer. Send your CV to [email protected]

Are you passionate about the GAMING INDUSTRY? You like to help others with their inquiries while enjoying a great WORK ENVIRONMENT?   This is the right OPPORTUNITY for YOU!!!   Part of your daily activities will be: Respond to customer inquiries with timely and accurate responses; Take personal ownership of customer requests and maintain accountability for follow-through; Provide exceptional customer experiences that meet or exceed departmental goals as measured through customer surveys; Maintain productivity levels that meet or exceed departmental goals; Handle customer contacts that require the use of core and advanced skills; Occasionally handle complex customer contacts as needed; Escalate critical customer well-being issues as well as any issue beyond the scope; Consistently implement coaching provided by management to reach departmental goals. Perform other duties as assigned.   Procedure The training period is approximately 2 weeks. It has a duration of 8 hours per day. During the training you will receive an insight into your future work field which will include: Integration into the Company's team; Training for new computer software programs; Comprehensive product training about products and services of the client; Customer management training for chat and e-mail contact; On-the-job training and independent implementation of training content. Compensation On the first day of training you will sign the training agreement, which includes information about the salary, schedule and duration of the training. The successful completion of your training will result in the work contract signature. The signing of the contract will either take place on the last day of training or on the following workday.     Further information about the working conditions Working hours & Rotating shifts 40 Hours per week (8 hours per day with an additional lunch break hour) on a rotational shift pattern from Monday to Saturday. Holidays Since you sign a Portuguese employment contract, Portuguese public holidays apply. If you are working on a Portuguese public holiday, you will get a compensation day that you can spend later under consent of the project. Your holiday entitlement refers to Portuguese law with 22 days per year. Holiday and Christmas bonuses In Portugal you obtain Holiday and Christmas bonuses. The amount of each bonus payment is equal to your base salary. The allowances will be split and paid as a monthly percentage on top of your base salary.     Don't let this Opportunity GAME OVER!!! Apply NOW!!!

My full Name are Mr.Simon Achidi Achu ,with my son Achidi Mohammed,we are from Cameroon, I am now searching for a reliable and experience business partner.and agent tell me that middle- East,USA,Germany, United Kingdom,Turkey,Canada, Portugal etc is good for investment. I have my capital at hand now and if the investment goes on well i can invest more,I would need your assistance to investing it either in Germany or any country of your choice under your guidance .So I am only soliciting for your assist me to invest.My Business is totally free of risk and trouble. First i will start by telling you who i am,i have once been the Prime Minister of Cameroon from 1992 to 1996 in Cameroon,so the reason why i want to invest my funds in your place is because of the problems we are facing here in my country lately, so i need my funds to be save condition,you know down in Cameroon we are facing a little problem of the Boko Haram,which is the greatest problem now for and individual to move along with a huge sum now the government will attribute that you are the sponsor of Boko Haram.So first i will need a trustful person that is ready to help me invest my funds,if everything works well i will make arrangement for my son to come visit you in person for further discussions about the investment plans and to proceed. If you are willing to invest in this business, please give me your confidential contact phone number so that my son Achidi will call you and discuss how to see face to face and discuss more details,You Thank once again for your interest.

Who are “We”? Notify is a hyper-growing technology start-up that uses real time and AI to serve customer relationships. Founded in 2014, Notify is revolutionizing customer relations thanks to the rapid deployment of its proprietary technology. Notify relies on a team of around fifty passionate employees in three countries: France, Brazil, Portugal. Among its customers you can find Bouygues Telecom, AccorHotels, Carrefour… but also pure-players like Voyage Privé, Bazarchic and Showroomprivé!   ‪Your Role As head of the graphic studio at notify, you are responsible for the quality of the projects carried out, whether for the needs of our customers or internal needs. ‪Profile / Backgrounds You have at least 2 years of experience and your portfolio confirms a good mastery of graphic design codes. Know how to work in a team: you will be required to work as a team with the project manager and the technical team on client projects; as well with other poles (sales and customer success) for internal projects. Be able to show leadership: be responsible for a project from briefing to design and implementation. Know how to listen: understand the issues and challenges of a project, be able to resolve them and accept feedback. Know how to adapt: ​​being able to move from one project to another quickly and adapt to different worlds. Organize independently: manage tasks and schedule independently. Make yourself heard and inspire confidence: being able to defend your ideas and to argue them. Ensure to be up to date on graphics and UI trends.   ‪Your Mission: Design products (mini-sites, contests, emails, banners, etc.) for desktop and mobile, creating the best possible user experience Ensure handover to developers and provision of assets HTML emails integration Be the keeper of the notify brand: continue to develop and apply it to all communication media (website, platform tools, social networks, trade show branding, etc.)   Technical Skills Adobe Creative Suite: Photoshop, Illustrator or XD Notions of HTML / CSS for email integration WordPress basic concepts Notions of After Effect (or similar program) appreciated, occasional video editing English or French spoken and written to able contact with our teams in France   Place of Work Coimbra - Portugal   ‪ Interview process Send your portfolio and CV Interview with our country manager Applications: monica@notify-group.com

Who are “We”? Notify is a hyper-growing technology start-up that uses real time and AI to serve customer relationships. Founded in 2014, Notify is revolutionizing customer relations thanks to the rapid deployment of its proprietary technology. Notify relies on a team of around fifty passionate employees in three countries: France, Brazil, Portugal. Among its customers you can find Bouygues Telecom, AccorHotels, Carrefour… but also pure-players like Voyage Privé, Bazarchic and Showroomprivé!   ‪Your Role Reporting directly to the head of the Customers & Data department, you will participate in the technical implementation, launch and monitoring of the use of Notify. You will ensure that a very high level of execution quality is maintained, primarily guided by the satisfaction of our customers. You will be in charge of a portfolio of customers with whom you will be in direct contact. Your mission will be to support your customers in their long-term implementation and use needs of Notify (customer setup, internal account coordination with Technical Teams and the Customer Sucess)     ‪Profile / Backgrounds You know that the digital world requires more and more technical knowledge and you have a learning capacity that allows you to quickly assimilate this new information. You possess knowledge in: - MySQL; - HTML; - CSS;     You have a pronounced taste for creating new solution and have a curious mind, you have the ability to creatively find solutions and solve problems. You are methodical, rigorous and organized. You have an excellent relationship with your peers and are Teamwork oriented.   ‪Expected qualities: You have good analytical skills, a strong sense of team communication, you are organized and have a great capacity for synthesis. Your curiosity, your openness and your sense of humor will be welcome within the Notify team.   ‪Place of Work Coimbra - Portugal   ‪If you want to apply Send your resume to: monica@notify-group.com

Based on Saudi Arabia we are an architectural company specialized in residential and commercial buildings, and we are looking for an architect to join our design development team in Lisbon. Our ideal candidate would have: -Architectural degree with minimum 8 years experience -Collaborative team player with exceptional design, communication and organisational skills -Excellent technical knowledge, a keen interest in detailing and ability to develop accurate technical drawings -Good writing and communication English skills -High level Autocad skills are essential and working knowledge of Photoshop, and SketchUp would be beneficial  Our offer: -Full-time job -International supply of services agreement starting on December 1st, 2019 -Be part of a dynamic and stimulating work environment with a creative, casual and fun studio atmosphere -Opportunity to develop and grow your career -Competitive salary based on experience. We thank all candidates for their interest, only those considered for the position will be contacted.Interested candidates are invited to submit their CV, portfolio and cover letter including salary expectations and availability to ana@ata.com.sa 

We are looking for a motivated radiologist who wants to move and work in Norway. The position is at a hospital located in a small and charming town, approx. 1.5 hour from Oslo. Here you will find a mixture of pedestrian streets, green lungs and monumental buildings, and there is great outdoor experiences in the area. The city boasts a rich cultural life with its own theatre stage, several well-known jazz musicians and exhibition spaces for contemporary art. b'/xc2/xa0' Expected tasks: Reading and describing MRI, CT, Ultrasound and conventional x-rays Biopsy and intervention Interdisciplinary meetings and cooperation Training and guidance of resident doctors Qualifications: European authorization as a medical professional European certification as a radiologist God overall knowledge and expertise in the radiological field You need to be able to communicate in one of the Scandinavian languages before you start, if you do not already know any of these, a language course will be offered b'/xe2/x80/x93' free of charge Personal qualities: Passionate and dedicated about radiology Easygoing and like to work in teams as well as individually Good communication skills High work capacity We can offer: A good and friendly working environment A department where quality and development are always in focus Medical equipment of very high standards Assistance in acquiring a place to live, kindergarten or schooling etc Excellent conditions regarding loan, pension and insurance b'/xc2/xa0' If your passion is radiology and you want to move somewhere new b'/xe2/x80/x93' we would love it if you would contact us!

We are looking for a dedicated team member to join our café in a customer service role. The ideal candidate will be responsible for preparing non-alcoholic beverages, maintaining the cleanliness of the space, managing closing tasks, and must be fluent in both English and Portuguese. Key Responsibilities: Prepare and serve non-alcoholic beverages. Ensure the cleanliness and organization of the café. Handle the end-of-day closing procedures. Fluent in English and Portuguese (required). Working Hours: Tuesday to Friday: 12:00 PM – 9:00 PM Saturday: 10:30 AM – 6:30 PM Fixed days off: Sunday and Monday Compensation: Base salary + performance bonuses. Contract offered. How to Apply: Please send your resume with a recent photo to: contact@mnkbrain.com

DO YOU WANT TO CODE? ARE YOU SEARCHING FOR A PLACE TO WORK WITH A FLEXIBLE WORK FROM HOME POLICY?   If you’re passionate about technology, full of energy and ambitious and looking for an opportunity to join a dynamic and challenging organization that can help you achieve your full potential, then this job opportunity is for you!!!   We are currently looking for a Software Developer to: Develop, control, and monitor software; Develop software tools and scripts to help in deploys and maintenance; Debug, fix, test and write new code on several languages; Teamwork to improve production environments and reduce the incidence of breakdowns; Develop strategies to improve overall reliability and safety.   What we expect you to bring: Experience with.NET (C#, ASP.NET Webforms, ASP.NET MVC); Experience with HTML, CSS, JavaScript, C#, SQL; Excellent written and verbal communication skills (Portuguese and English); Ability to work effectively towards tight deadlines; Responsibility, pro-activity, and dynamic performance; Organization skills, autonomy, and teamwork; Experience with Microsoft Windows Server, Microsoft SharePoint, Microsoft SQL Server, Microsoft Azure, Microsoft Visual Studio, Active Directory, ADFS, and Azure AD, IIS, PowerShell, Web Application troubleshooting, will be a plus.   What we have to offer: Opportunity to join a solid, growing company (with national and international clients); Integration in a dynamic and experienced team with lots to teach you; Opportunity to work on fast-growing projects where you will work side by side with top decision makers; Remuneration compatible with experience and demonstrated knowledge; Flexible work from home policy; Relaxed, informal, and friendly team environment; Day-off on your birthday.    Our Values: Teamwork is an essential part for us, so that we can learn and grow together; We value a respectful, diverse, egalitarian, and compassionate environment; We believe transparency and communication are the foundations for a healthy work environment; Curiosity in continuous learning is what pushes us further; We value knowledge and experience over a college degree.   Still interested? Apply to recrutamento@cavedigital.com. Do not forget to attach your CV!   Who We Are CAVEDIGITAL is a software house with +20 years of experience in the market working with large Organizations. Our core focus is providing Organizations with our software Smart Governance® to help modernizing the way they handle their formal decisions. Smart Governance® is an all-in-one integrated product that takes the complexity and risks associated with non-integrated solutions, and offers an easy, complete, and reliable environment where our clients can make their corporate decisions, with instant access to information, and full compliance. At CAVEDIGITAL we realise that the world is changing fast and that’s why we’re revolutionizing corporate governance by providing our clients with the most advanced tools to support their chain of command decision-making processes.

DO YOU WANT TO CODE? ARE YOU LOOKING FOR A PLACE WHERE YOU CAN WORK FROM HOME?   If you’re passionate about technology, full of energy and ambitious and looking for an opportunity to join a dynamic and challenging organization that can help you achieve your full potential, then this job opportunity is for you!!!   We are currently looking for a Software Developer to: Develop, control, and monitor software; Develop software tools and scripts to help in deploys and maintenance; Debug, fix, test and write new code on several languages; Teamwork to improve production environments and reduce the incidence of breakdowns; Develop strategies to improve overall reliability and safety.   What we expect you to bring: Experience with.NET (C#, ASP.NET Webforms, ASP.NET MVC); Experience with HTML, CSS, JavaScript, C#, SQL; Excellent written and verbal communication skills (Portuguese and English); Ability to work effectively towards tight deadlines; Responsibility, pro-activity, and dynamic performance; Organization skills, autonomy, and teamwork; Experience with Microsoft Windows Server, Microsoft SharePoint, Microsoft SQL Server, Microsoft Azure, Microsoft Visual Studio, Active Directory, ADFS, and Azure AD, IIS, PowerShell, Web Application troubleshooting, will be a plus.   What we have to offer: Opportunity to join a solid, growing company (with national and international clients); Integration in a dynamic and experienced team with lots to teach you; Opportunity to work on fast-growing projects where you will work side by side with top decision makers; Remuneration compatible with experience and demonstrated knowledge; Relaxed, informal, and friendly team environment; Day-off on your birthday.    Our Values: Teamwork is an essential part for us, so that we can learn and grow together; We value a respectful, diverse, egalitarian, and compassionate environment; We believe transparency and communication are the foundations for a healthy work environment; Curiosity in continuous learning is what pushes us further; We value knowledge and experience over a college degree.   Still interested? Apply to recrutamento@cavedigital.com. Do not forget to attach your CV!   Who We Are CAVEDIGITAL is a software house with +20 years of experience in the market working with large Organizations. Our core focus is providing Organizations with our software Smart Governance® to help modernizing the way they handle their formal decisions. Smart Governance® is an all-in-one integrated product that takes the complexity and risks associated with non-integrated solutions, and offers an easy, complete, and reliable environment where our clients can make their corporate decisions, with instant access to information, and full compliance. At CAVEDIGITAL we realise that the world is changing fast and that’s why we’re revolutionizing corporate governance by providing our clients with the most advanced tools to support their chain of command decision-making processes.

We are seeking an all-round Ophthalmologist to join an enthusiastic team of six ophthalmologists for a regional hospital in the southern part of the Netherlands. It concerns an Independent Treatment Centre where patients can go for almost all eye deceases. The clinic is part of a national network, consisting of 7 eye care clinics, 2 refraction clinics and a network of 100 optics companies. Our modern furnished clinic offers space for 8 consultation rooms, 3 orthoptics rooms, various examination / treatment rooms, 2 operating rooms and a recovery room. The location has the latest equipment (including Heidelberg and Zeiss OCT and PASCAL laser). In the operating theater we work with the Alcon platform: Luxor, Centurion and Verion. Every year we see more than 40,000 patients and about 2,500 surgical procedures take place. The ideal candidate: An all-round ophthalmologist with good communication skills, preferably flexible and empathic. You also have surgical skills or do you have the ambition to become one. It is then possible to develop this further within the clinic; A team player and function best in a group that wants to be jointly responsible for providing good quality and patient-friendly care. Colleagues who are in the final phase of their training are also cordially invited to respond. Reasons to choose this job: After a selection procedure, you will join a pleasant group of ophthalmologists, who work in a well-organized ophthalmic clinic. The CAO-AMS applies to the employment. A result-dependent bonus scheme is included in your employment contract. You will have the opportunity to do your own difference, being a part of a diverse, supportive and costumer focused team. Other financial conditions and benefits such as good work life balance policy will be provided in the interview. Please send us your CV in english to joanapiresdacosta@hotmail.com Talent Acquisition Specialist JPC & Monteiro Recruiter4Europe

DAXXA is looking for a Chapter Lead – Senior Full Stack Dev Engineer for developing wholesale banking’s multi-country and multi-product platform that offers the best digital experience to ING’s biggest clients. Think forward! Our purpose is to empower people to stay a step ahead in life and in business. We are one of the most innovative banks with a strong established brand that operates worldwide with a clear omnichannel distribution strategy and international network. You will work together with a team of 5-7 young talented engineers based in Hollanda or Portugal which takes end to end ownership and responsibility and contributes in an agile way to the full lifecycle of an application, from requirements phase and implementation to running it in production. We work in a fun and creative environment where we enable everyone to perform at its best. Trust is essential: we respect each other’s opinion and we are not afraid to speak out loud whenever it is required. What you'll do: As an energetic Chapter Lead with expertise in people management, you are an engineer and this will be your role in the squad for 60% of your time. With your fellow squad member, you develop and deliver features to production. The remaining 40% you spend on building up expertise in your chapter and developing your chapter members. You are enthusiastic about transferring your knowledge to others, and about coaching members of your Chapter and overseeing their personal development. You help your chapter develop through coaching, mentoring and constant feedback Together with your IT Area Lead, you set targets for each team member You are responsible for HR-related activities: For instance 1 to 1 meetings with your team members, performance management. You work with the recruitment team to attract, onboard and retain top talent. Stakeholder management: work with stakeholders from different squads to understand and be able to help the team set-up their individual KPI’s and determine the way of working for the chapter; How to succeed. Master of Science in Computer Science or an equivalent field Excellent knowledge of Java8+ including Spring framework 4.x/5.x and Spring Boot 2.x You are able to develop an efficient and maintainable code with the right balance between solving the problem at hand and not over-engineering your solution. 5+ years of software engineering experience, preferably in creating high scalability mission-critical applications. Strong understanding of container-based platforms and tooling including Docker. Familiarity with Kubernetes and/or OpenShift is a plus Experience with at least one scripting language (e.g. Python, Ruby etc) Working knowledge with Javascript and frontend frameworks You keep yourself up to date with the latest trends and like to try everything out and experiment. Good understanding of DevOps practices including Git, CI/CD, test automation and monitoring Good understanding of relational databases (e.g. Oracle, MySQL). Familiarity with NoSQL datastores is a big plus. Experience leading chapters or teams developing highly concurrent and reliable distributed systems is a plus Fluent in written and spoken English A salary tailored to your qualities and experience Flexible working hours and the possibility to work at home Reimbursement for travel expenses 13th month salary Individual Savings Contribution (BIS), 3.5% of your gross annual salary Personal growth and challenging work with endless possibilities to realize your ambitions An informal working environment with innovative colleagues who strive for the very best Progressive way of working according to the Agile method, so that new ideas come to life If you want to work at the cutting edge of what’s possible, surrounded by progressive, inspiring and supportive colleagues, there is no better place to invest your talents than at ING. Contact the recruiter attached to the advertisement for more information.    

WEB DESIGNER TWISPER are recruiting a Web Designer to assist their vibrant development team based in Lisbon. If you’re looking to be part of a fast growing, positive and disruptive solution for the hospitality, food & beverage and gastronomy industries, this is the place to be. ABOUT TWISPER TWISPER is your social network with only positive recommendations. The app is 100% add-free and values only real users and only positive experiences. TWISPER’s community consists of friends, ambassadors, industry experts, influencers and partners that share great places through recommending great places. With our Ambassadors, we also organize charity campaigns to help the world become a better place.  POSITION Working closely with TWISPER’s development and design teams, you will use your creative web design skills to produce visually engaging and responsive web pages, create design assets, develop wireframes and produce unique and engaging UIs across mobile and desktop platforms. PRIMARY RESPONSIBILITIES Design new web pages for TWISPER’s B2B and B2C websites, taking into consideration TWISPER’s existing visual identity Working closely with the development team to create and maintain a database of design assets Design and create landing pages and blog platforms Design unique and engaging UI for the web version of the TWISPER app Design unique and engaging UI for the platform of TWISPER Business Testing and improving the B2B and B2C website designs in order to create a unique user experience Take ownership of design projects ensuring a consistent brand image is maintained PRE-REQUISITES Solid experience of web design and expert knowledge of Sketch and Zeplin Ability to design and create new web pages across mobile and desktop Previous experience of creating layouts, templates and landing pages; ensuring they are in line with the brand guidelines Ability to communicate design ideas using user flows, site maps and wireframes A desire to learn and keep up with new technologies that transcends current crazes and trendy tools or frameworks Effective communication skills in English, both written and verbal for technical and non-technical audiences Knowledge of User Experience (UX) and User Interface (UI) A genuine passion for creating visual work  To apply for this job, please send applications to jobs@twisper.com

Who are we? We are a young digital marketing agency starting in Lisbon, specialized in digital marketing. If you are passionate about Digital and are immersed in marketing, then join us! Mission We offer 1 position but 2 dimensions! Office manager: • You ensure the proper functioning of the agency • You are the relay of the Management based abroad for all administrative and managerial questions • You supervise the two marketing teams already in place (4 people): operational marketing and traffic management Marketing Manager: Mission 1 - Brand strategy • Preparation, implementation, testing, deployment, and monitoring the performances of web loyalty campaigns for different brands according to the established strategy and the schedule defined in collaboration with the agency's clients • Targeting, programming, and monitoring of emailing deliverability and performance (and cross-channel extensions), • Coordination of various professions: copywriting, DTP, translation, publication, IT, etc. Mission 2 - Marketing strategy • Continuous improvement of performances through comparative testing processes by your own initiative or on behalf of the Marketing team, • Reporting to the brand referent and to the Marketing Department (KPIs, deliverability, ROI, activity report) • Conducting cross-functional marketing projects for different brands and contributing to the optimization of the acquisition and loyalty strategy, Beyond the technical expertise, you especially have DESIRE! Desire to discover, innovate, succeed, contribute to the success of the agency by bringing your energy and enthusiasm. Must have: • You have 5 years of experience in a similar position • You have management experience • You are trilingual – English, French and Portuguese • You have a strong digital culture • You have a university or college education in digital marketing, preferably with a master /MBA • You have B to C digital marketing experience • You understand and take ownership of business issues very quickly • You are agile, rigorous, autonomous and results oriented • You are comfortable with understanding and processing data through Excel (Pivot Tables) - Power BI – Google Analytics • You master email marketing tools like Adobe Campaign - Actito – Salesforce - and are comfortable with building elaborate campaign workflows • You have already worked with and are comfortable with testing tools like Adobe Target – AB Tasty – Convertize or Google Optimize • You have worked on current CMS like Wordpress or Drupal • You are synthetical and know how to put forward the essential information for decision making Nice to have: • Knowledge of acquisition techniques (Affiliation - SEA) • You are comfortable with direct marketing techniques If you recognize yourself in this profile and are interested in the position we offer, send us your application (cover letter, CV with recent photograph) to the email: drh@logdirect.net

  INFORMATION TECHNOLOGY OFFICER Organizational Support Services Grade: 6 Location: Lisbon, Portugal   THE ORGANIZATION KAICIID aims to create a more peaceful world by promoting dialogue and supporting religious leaders and communities in tackling our most pressing problems. We do this through education and training; convening religious and cultural leaders; engaging with policymakers and carrying out research to encourage and enhance interreligious and intercultural dialogue. We work with our partners to build their capacities, connections and confidence. The Organization is currently in the process of relocating its Seat from Vienna, Austria to Lisbon, Portugal. For more information on KAICIID, please click on the following link: https://www.kaiciid.org THE ORGANIZATIONAL SUPPORT SERVICES (OSS) DEPARTMENT The OSS Department is responsible for developing and implementing policies, systems and procedures which facilitate the smooth and efficient implementation of KAICIID strategy, programmes and activities.   ROLE Under the guidance and direct supervision of the Chief, Information Technology (IT) unit, the IT Officer provides network support services, including active management of the network and daily technical support through the Helpdesk to users of KAICIID systems FUNCTIONS Oversee the monitoring and administration of the network services to provide a stable and responsive environment; manages DNS, routers, switches, and all network devices, ensuring KAICIID’s infrastructure and connectivity requirements are met for effective use of the ERP and other remote systems; Monitor, implement and maintain IT Security measures to prevent unauthorized access to the network and IT resources; manage the installation and operation of virus protection systems, monitor the firewall to detect attempted break-ins, and take appropriate action; Assist to plan and implement new IT initiatives or migration projects, including rollout of new installations, upgrades of hardware, software, or operating systems; Assist the work of the outside contractors selected for implementation and maintenance of the systems; ensure that service-level agreement for all activities related to the implementation and support of IT services are in place; Answer to user queries and issues that have been reported, solving IT helpdesk tickets, and coordinating with the Chief, IT as necessary to satisfy user requests within existing KAICIID IT standards and procedures.; Log all actions and document cases in the tracking system, including steps taken to resolve the problem or to complete the task, problems encountered, current status, required follow-up or escalation, etc., keeping the users informed of their calls' status as appropriate; Provide support for Conference room and Video Conference setup;Assist the Chief, IT in ensuring application of/compliance with IT policies, standards, and established processes and procedures by all staff; REQUIRED QUALIFICATIONS AND EXPERIENCE Advanced university degree in Computer Science or IT-related field; IT certifications will be an advantage; A minimum of three (3) years of progressive experience in implementing and supporting IT systems and end-users; or Alternatively, a bachelor’s university degree and minimum five (5) years of experience; Proven knowledge, experience, and skills to maintain, support and troubleshoot Microsoft Windows Servers setup and administration; Experience with support and troubleshoot desktop, laptop, and network equipment to include MS O365, MS Teams, Networking, and Windows operating system; Knowledge of mobile devices such as iPhone and Apple OS and Mobile Device Management products highly desirable; LANGUAGES English proficiency; knowledge of Portuguese is an advantage. LOCATION Lisbon, Portugal TERMS OF APPOINTMENT KAICIID offers fixed-term contracts of one year with a possibility of extension, depending on the continuing need for the position. Monthly salary for Grade 6 Step 1 is 3763 EUR. Appointments are normally made at Step 1. KAICIID salaries are exempt from taxation in Portugal. DEADLINE FOR APPLICATIONS 14 March 2022 HOW TO APPLY For more details and how to apply check: www.kaiciid.org/en/recruitment