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We are looking for an experienced Product designer to join our team! If you have a passion for design at scale and an aptitude to lead in a collaborative environment, demonstrating empathy for our users, while balancing the vision and constraints of engineering, then this might be the role for you! At Sensei, we empower autonomous checkout for brick & mortar retailers with our computer vision system. Since launch, we are engaged with multiple retailers and are in the process of deploying our first Autonomous Stores across Europe.   What you'll be doing: Own and lead the end-to-end design process of our interfaces, applications and design system; Develop and maintain end-to-end design documentation (flow maps, mid-fidelity wireframes, style guides, prototypes, etc.); Create and maintain our design system and deliver visually designed screens that are consistent and cohesive; Partner closely with engineers as they build and ship solutions (provide assets and style guides to develop and support the team during development and QA); Create UX deliverables like User personas, journey maps, process flows, detailed wireframes, mockups, interactive prototypes, and UI designs that effectively communicate the product architecture, layout, and functionality to team members; Design and prototype multiple ideas quickly, and regularly connect with customers to validate product directions;   About you: Relevant experience in UX/UI Design; Usability and Accessibility mindset; Comfortable with prototyping tools; At ease with Adobe CS and best friends with Sketch/Figma; Knowledge of standards and best practices for IOS, Android and Web; Excellent level of spoken and written English; Strong prioritisation and project management skills, including timely and dedicated communication of timelines, status, and critical issues;   Benefits & Perks We put all of our employees at very high standards, and we want you to be thoroughly rewarded for that. We believe in providing the best environment to allow you to do your best work, and we currently offer the following: Amazing personal growth experience - The rare chance of having decision ownership and direct impact on the growth of a venture-backed startup; Remote and flexible working hours – as long as you get the work done; Ownership - This is the most exciting time to join Sensei, and you'll have direct input and influence on the direction we take; Motivating compensation – Competitive compensation package; Working with a motivated and talented team - A fun and supportive office environment working alongside some real experts; Impactful work – you'll have a rare opportunity to build a product literally used by millions of people across the world; A holiday allowance of 24 days per year; Top of the range equipment to help you do your job to the highest possible standard; Regular learning meetings as part of our growth-mindset culture; ‍ Apply by email to careers@sensei.tech - please put the job title in the subject of the email and write us why you are a fit to work at Sensei. Join us, and you'll have a meaningful role in the next evolution of the shopping experience.

We are looking for a bright and enthusiastic Product Designer. As a Product Designer at Sensei, your number one job is to solve user problems. You will work closely with product managers, ML engineers, data scientists, and UX designers to iterate and build a usable, useful and delightful experience that the product team can launch. You’ll engage across all stages of a project, using your skills in concepting, prototyping, service design, information design, workshop facilitation, and user research. As a T-shaped product designer, you have at least one area you’re an expert in but can handle a broad range of tasks from preparing assets for engineers to leading sprints. At Sensei, we empower autonomous checkout for brick & mortar retailers with our computer vision system. Since launch, we are engaged with multiple retailers and are in the process of deploying our first Autonomous Stores across Europe. What you'll be doing: Deeply understand the technology and features of the products. Conduct solution validation with the team and incorporate insights into design decisions to fulfil user and business needs. Create deliverables for Sensei products (for example, competitive analyses, user flows, low fidelity wireframes, high fidelity mockups, prototypes, etc.) that solve real user problems through the user experience. Communicate the results of UX activities within your Product Team, Engineering, clients, and other interested Sensei team-members using clear language that simplifies complexity. Proactively identify both small and large usability issues. Practice design iteration and take part in the release process by breaking down the designs to fit release cadence, reviewing and approving merge requests submitted by developers. Keep design components available and up to date in prototyping tools, ensuring that reusable components fit visually and functionally together, actively contribute to the Design System. Participate in Design Reviews, giving and receiving feedback in an appropriate way. Deeply understand the needs of retailers, Store clients, Store Staff, Store Managers and the overall retail industry. About you: Relevant experience in UX/UI Design; Usability and Accessibility mindset; Comfortable with prototyping tools (InVision, Balsamiq or others); At ease with Adobe CS and best friends with Figma; Knowledge of standards and best practices for IOS, Android and Web; Excellent level of spoken and written English; Strong prioritisation and project management skills, including timely and dedicated communication of timelines, status, and critical issues;   Perks and Benefits: Amazing personal growth experience - The rare chance of having decision ownership and direct impact on the growth of a venture-backed startup; Remote and flexible working hours – as long as you get the work done; Ownership - This is the most exciting time to join Sensei, and you'll have direct input and influence on the direction we take; Motivating compensation – Competitive compensation package; Working with a motivated and talented team - A fun and supportive office environment working alongside some real experts; Impactful work – you'll have a rare opportunity to build a product literally used by millions of people across the world; A holiday allowance of 24 days per year; Top of the range equipment to help you do your job to the highest possible standard; Regular learning meetings as part of our growth-mindset culture. Does it sound like "the job" you're looking for? Great! Apply below and let us know why you are fit to work at Sensei. Join us, and you'll have a meaningful role in the next evolution of the shopping experience.  Link: https://sensei.teamtailor.com/jobs/1112940-product-designer

Sensei is looking for a highly-qualified Computer Vision Engineer with strong exposure in the Computer Vision space. Someone to help us in the continued expansion of our technology areas of interest that include high-level vision (image/video understanding, recognition, detection, tracking) and AI systems. We're looking for an intelligent, enthusiastic engineer, ideally with a strong focus on AI and Deep Learning that will integrate our computer vision team to solve hard and exciting problems ushering in the next era of real-world analytics. Sensei is a pioneer in Autonomous Stores technology. Our mission is to fundamentally improve the shopping experience in the world, through intelligent software that promises to eliminate checkout from stores and automate retail operations. We are engaged with multiple retailers and are in the process of deploying our first Autonomous Stores across Europe. Main requirements Create and improve world-class computer vision algorithms; Perform research, development, and implementation of algorithms for image processing and computer vision to capture data from the real world; Work on incredibly hard problems in computer vision that are of value in the real world. Lead the research and prototyping techniques and algorithms for object tracking, detection, and recognition; Develop computer vision and machine learning algorithms and applications; Work alongside the engineering team to ensure that the quality of software developed meets or exceeds expectations; Coach the engineering team and ensure that technical knowledge is appropriately disseminated.   About you: MS or PhD in Computer Science, Computer Vision, Machine Learning, Applied Mathematics or related field or equivalent professional experience; Demonstrated scientific excellence as evidenced by publications and presentations; Solid knowledge in machine learning, Bayesian filtering, Information Theory, and Deep Learning; Expertise in computer vision sub-disciplines such as: image analysis (object recognition and feature detection), 3D computer vision (acquisition / 3D sensing, computational imaging, segmentation, registration), machine learning (feature extraction, classification, clustering), embedded and real-time computer vision, video understanding (action recognition, scene summarization), analysis and reduction of high-dimensional data Experience with OpenCV; Object-oriented design and implementation; Experience analyzing and improving software performance; Good software documentation and testing practice; Experience in dealing with real-world data in one or more of the following areas: computer vision, machine learning, data science, probabilistic inference, and/or computational statistics; Programming languages: MATLAB, C, C++, Python (programming and debugging), Java or C# is a plus;   Benefits & Perks We put all of our employees at very high standards, and we want you to be thoroughly rewarded for that. We believe in providing the best environment to allow you to do your best work, and we currently offer the following: Moving to Lisbon and benefiting from the beautiful weather and food; The rare chance of having decision ownership and direct impact on the growth of a venture-backed startup; A holiday allowance of 25 days per year, with the office, closed between Christmas and New Year This is the most exciting time to join Sensei, and you'll have direct input and influence on the direction we take Competitive compensation package; Top of the range equipment to help you do your job to the highest possible standard; Regular learning meetings as part of our growth-mindset culture A fun and supportive office environment working alongside some real experts; Apply by email to cfmadaleno@sensei.tech - please put the job title in the subject of the email and write us why you are a fit to work at Sensei. Join us, and you'll have a meaningful role in the next evolution of the shopping experience.

Sensei is a pioneer in Autonomous Stores technology. Our mission is to fundamentally improve the shopping experience in the world, through intelligent software that promises to eliminate checkout from stores and automate retail operations. We are engaged with multiple retailers and are in the process of deploying our first Autonomous Stores across Europe. Sensei is looking for a highly-qualified Computer Vision Engineer with strong exposure in the Computer Vision space. Someone to help us in the continued expansion of our technology areas of interest that include high-level vision (image/video understanding, recognition, detection, tracking) and AI systems. We're looking for an intelligent, enthusiastic engineer, ideally with a strong focus on AI and Deep Learning that will integrate our computer vision team to solve hard and exciting problems ushering in the next era of real-world analytics. What you'll be doing: Create and improve world-class computer vision algorithms; Perform research, development, and implementation of algorithms for image processing and computer vision to capture data from the real world; Work on incredibly hard problems in computer vision that are of value in the real world; Lead the research and prototyping techniques and algorithms for object tracking, detection, and recognition; Develop computer vision and machine learning algorithms and applications; Work alongside the engineering team to ensure that the quality of software developed meets or exceeds expectations; Coach the engineering team and ensure that technical knowledge is appropriately disseminated. Main requirements: MS or PhD in Computer Science, Computer Vision, Machine Learning, Applied Mathematics or related field or equivalent professional experience; Demonstrated scientific excellence as evidenced by publications and presentations; Solid knowledge in machine learning, Bayesian filtering, Information Theory, and Deep Learning; Expertise in computer vision sub-disciplines such as: image analysis (object recognition and feature detection), 3D computer vision (acquisition / 3D sensing, computational imaging, segmentation, registration), machine learning (feature extraction, classification, clustering), embedded and real-time computer vision, video understanding (action recognition, scene summarization), analysis and reduction of high-dimensional data; Experience with OpenCV; Object-oriented design and implementation; Experience analyzing and improving software performance; Good software documentation and testing practice; Experience in dealing with real-world data in one or more of the following areas: computer vision, machine learning, data science, probabilistic inference, and/or computational statistics; Programming languages: MATLAB, C, C++, Python (programming and debugging), Java or C# is a plus. Benefits & Perks Amazing personal growth experience - The rare chance of having decision ownership and direct impact on the growth of a venture-backed startup; Remote and flexible working hours – as long as you get the work done; Ownership - This is the most exciting time to join Sensei, and you'll have direct input and influence on the direction we take; Motivating compensation – Competitive compensation package; Working with a motivated and talented team - A fun and supportive office environment working alongside some real experts; Impactful work – you'll have a rare opportunity to build a product literally used by millions of people across the world; A holiday allowance of 24 days per year; Top of the range equipment to help you do your job to the highest possible standard; Regular learning meetings as part of our growth-mindset culture. Does it sound like “the job” you’re looking for? Amazing! Apply then:) Link: https://sensei.teamtailor.com/jobs/1042730-computer-vision-engineer

Who are we? We are a digital marketing agency based in Lisbon, specialized in web marketing. As part of our growth, we are looking for several talents to build our team. Immersed in the heart of our activity for our international clients, publishing houses in the field of entertainment, and to face new challenges of expansion, digital transformation and development of new innovative business models, your mission as a Digital Marketing Specialist will consist in driving the cross-channel marketing strategy of a portfolio of clients. Your mission will revolve around the following axes: Mission 1 - Brand strategy Preparation, implementation, testing, deployment, and monitoring the performances of web loyalty campaigns for different brands according to the established strategy and the schedule defined in collaboration with the agency's clients; Targeting, programming, and monitoring of emailing deliverability and performance (and cross-channel extensions); Coordination of various professions: copywriting, DTP, translation, publication, IT, etc... Mission 2 - Marketing strategy Continuous improvement of performances through comparative testing processes by your own initiative or on behalf of the Marketing team; Reporting to the brand referent and to the Marketing Department (KPIs, deliverability, ROI, activity report); Conducting cross-functional marketing projects for different brands and contributing to the optimization of the acquisition and loyalty strategy. Beyond the technical expertise, you especially have DESIRE! Desire to discover, innovate, succeed, contribute to the success of the agency by bringing your energy and enthusiasm. Must have: You have a strong digital culture; You have a university or college education in digital marketing, preferably with a master /MBA; You are fluent in English and Portuguese; You have B to C marketing experience; You understand and take ownership of business issues very quickly; You are agile, autonomous and results oriented; You are comfortable with understanding and processing data through Excel (Pivot Tables) Power BI – Google Analytics; You master email marketing tool like Adobe Campaign - Actito – Salesforce - and are comfortable with building elaborate campaign workflows; You have already worked with and are comfortable with testing tool like Adobe Target – AB Tasty – Convertize or Google Optimize; You have worked on current CMS like Wordpress or Drupal You are synthetical and know how to put forward the essential information for decision making. Nice to have: Knowledge of acquisition techniques (Affiliation - SEA); You are comfortable with direct marketing techniques; You have a good understanding of French - major plus for your application. If you recognize yourself in this profile and are interested in the position we offer, send us your application (cover letter, CV with recent photograph)

Who are we? We are a young digital marketing agency starting in Lisbon, specialized in digital marketing. If you are passionate about Digital and are immersed in marketing, then join us! Mission We offer 1 position but 2 dimensions! Office manager: • You ensure the proper functioning of the agency • You are the relay of the Management based abroad for all administrative and managerial questions • You supervise the two marketing teams already in place (4 people): operational marketing and traffic management Marketing Manager: Mission 1 - Brand strategy • Preparation, implementation, testing, deployment, and monitoring the performances of web loyalty campaigns for different brands according to the established strategy and the schedule defined in collaboration with the agency's clients • Targeting, programming, and monitoring of emailing deliverability and performance (and cross-channel extensions), • Coordination of various professions: copywriting, DTP, translation, publication, IT, etc. Mission 2 - Marketing strategy • Continuous improvement of performances through comparative testing processes by your own initiative or on behalf of the Marketing team, • Reporting to the brand referent and to the Marketing Department (KPIs, deliverability, ROI, activity report) • Conducting cross-functional marketing projects for different brands and contributing to the optimization of the acquisition and loyalty strategy, Beyond the technical expertise, you especially have DESIRE! Desire to discover, innovate, succeed, contribute to the success of the agency by bringing your energy and enthusiasm. Must have: • You have 5 years of experience in a similar position • You have management experience • You are trilingual – English, French and Portuguese • You have a strong digital culture • You have a university or college education in digital marketing, preferably with a master /MBA • You have B to C digital marketing experience • You understand and take ownership of business issues very quickly • You are agile, rigorous, autonomous and results oriented • You are comfortable with understanding and processing data through Excel (Pivot Tables) - Power BI – Google Analytics • You master email marketing tools like Adobe Campaign - Actito – Salesforce - and are comfortable with building elaborate campaign workflows • You have already worked with and are comfortable with testing tools like Adobe Target – AB Tasty – Convertize or Google Optimize • You have worked on current CMS like Wordpress or Drupal • You are synthetical and know how to put forward the essential information for decision making Nice to have: • Knowledge of acquisition techniques (Affiliation - SEA) • You are comfortable with direct marketing techniques If you recognize yourself in this profile and are interested in the position we offer, send us your application (cover letter, CV with recent photograph) to the email: drh@logdirect.net

We're looking for a Software Engineer for a company that is an independent, global specialist in production and marketing communications Requirements: - Over 5 years of professional software engineering experience with at least 3 years of experience in using MERN stack to build SaaS products - Excellent coding abilities in JavaScript, ReactJS, NodeJS or any other modern programming language combined with deep knowledge in object-oriented design - Strong understanding of MongoDB and MySQL - Experience with Cloud Architecture (AWS preferred) - Bachelor’s Degree or Master’s Degree in Computer Science, Computer/Software - Engineering, Information Systems/Technology, Information Science, or equivalent experience As Software Engineer, you will be responsible for: - Building and developing a high functioning, Agile, and collaborative engineering culture by example and action - Working on new projects and at the same time on existing ones - Promoting and enforcing software engineering best practices through clean & reusable code, unit test coverage, and code reviews for all steps of development - Approximately 70% technical, hands-on software development work and 30% leadership and management - Oversee the design, architecture and implementation of all new systems, with a strong focus of delivery to our customers - Use creativity and skills with your leadership to innovate elegant solutions for problems at every level of our tech stack - Lead a collaborative team to define the long term technology vision Set best practices influencing not only the team, but the entire Engineering Organization Why work with us? - Impact globally, work remotely - Collaborate, learn, and grow with a high-performance team work with market-leading brands and exciting customers - Receive attractive remuneration, enjoy an autonomous work culture - Salary up to 75,000 EUR/year depending on experience (conditions can be negotiated periodically) - Flexible working hours

The company Recurrent screening is the best way to detect diseases at early stages when treatments are more effective and survival rates are higher. ablute_ is the best way to know your health. By integrating a urinalysis device into a toilet, we are delivering simplicity to health examinations, thus, increasing frequency. We give provide immediate information about several health parameters, enhancing the information available for physicians, which consequently fosters the detection of diseases at their earliest stages.   The team Technology apart, the truth is that evolution is made from people. And that's where lies the success and failure of companies. We are a multidisciplinary small team, from different backgrounds, that share a common ground of nonconformity about the way things are. We are searching for someone with the attitude to contribute to our mission of delivering the tools that allow people to be the healthiest version of themselves.   Job Description Market prospecting of clients, partners and brand exposure opportunities; Contact potential clients and prepare business presentations according to the brand's strategy; Manage relations with clients and partners; Identify players and plan approaches to establish strategic partnerships that can bring added value to the company; Foster brand awareness through applications to national/international recognitions and funding opportunities, including European Union programs; Representation of the brand in events, such as conferences and webinars; Creation of content for the generation of new leads (presentations, social media, etc).   Who are we searching for? Fluent in Portuguese and English (verbal and written); Great interpersonal competencies and communication skills; Strong writing skills, from descriptive and appealing texts to summarizing presentations of the company; Ability to handle multiple tasks and set priorities; Autonomous worker with a high sense of responsibility and team player; Preferably a Degree in Business Management, Communications or similar; Availability to travel, including out of the country; Experience in the healthcare sector or similar is a plus; The role involves the capability to adapt to different tasks, identify needs and establish priorities. High levels of independence and strength to overcome high challenges.   Conditions Starting salary between 950 and 1300 EUR, according to skills and experience; Flexible schedule   Perks Excellent opportunity to grow personally and professionally; The tech-savvy team that's constantly working on challenges together; A highly collaborative environment that enables autonomy; Agile work with minimal bureaucracy; Respect for your work-life balance; "Chillaxing" office filled with music by our multi-room audio system; Micro kitchen with snacks, coffee and tea; Vibrant, young, and informal office, located in Viana do Castelo.   If you got a feeling of belonging reach out to us! We would love to get to know you! Send us your CV for talent@ablute.pt

A Solução Futuro é dedicada em apoiar as empresas na atração e retenção dos melhores talentos, e os particulares no alcance de sucesso profissional. Nesse sentido estamos a recrutar um Técnico Programador de Informática para conceituada empresa na área da produção industrial, com sede em Leiria. Encontre aqui a Solução para o seu Futuro emprego. Experience Level: Intermediate (between 2 and 6 years) Role Description: As a Solution Designer, you apply technical expertise to understand and map high-level business needs, into technical requirements, architectures, frameworks, and solutions. You are responsible for the technical design of multiple systems, taking into consideration high-availability, scalability, maintainability, and security requirements. You put forward the lines to build future-proof solutions, using well-defined architecture principles, notably cloud-first, best-of-breed, technologically proven solutions. Mandatory Requirements: Enterprise Architecture Governance Joins the Architecture Team that is responsible for the maintenance and evolution of the whole enterprise architecture; Defines the strategy for enterprise architecture and all IT systems orchestration Acts as the Architecture Authority for several information systems/projects and elaborate solid technical recommendations; Enforces architectural governance principles, and good implementation practices (e.g. high-availability, scalability, security, layering) Establishes architectural High-Level Designs (HLD), based on architecture blueprint and business requirements Conducts technical impact assessments and raises risks associated with solution designs, regarding new or changed products & services Architects resilient, scalable and future-proof solutions on top of micro-services, cloud environments, APIs Creates Proofs-of-Concept (POCs) to explore new technology stacks and solutions and contribute with technical requirements on RFIs and RFPs Collaborates with other Solution Designers to assure successful coordination of architecture approaches to global or stand-alone projects Provides high-level macro estimates (i.e.- MTBF, MTTI, OEE…) to Product Teams, always in articulation with the one responsible for estimates (Tech Lead) Desired Background: • Strong technical knowledge and experience of large and complex IT solutions • Strong knowledge of Infor Architecture and Infor Os applications and solutions • Strong relational and non-relational database skills (SQL Database – SQL Server) • Vast experience in API-based solutions (including Web Services – SOAP and REST) • Proficient on Java Script for web services development • Proficient (or very eager to learn) in Amazon AWS or in other cloud solutions • Sensible to analytics, notably to technical KPIs, including monitoring and infrastructure Personality Traits: Problem solver with the ability to adapt rapidly to new contexts Approaches complex problems with an open mindset to challenge and improve the status quo Resilient to face uncertainty scenarios, priority shifting, and multiple concurrent streams Driven, autonomous and eager make a difference in a company in real transformation Eager to experiment, fail and transform these moments into learning opportunities Passionate about the excellence of execution, attention to detail and root-cause analysis Good communication skills in Portuguese and English, both written and verbal

About Celiveo Celiveo is a growing global software publisher with operations in Singapore, Europe, US, Canada and Australia. We develop software and hardware solutions for large enterprise companies that secure business documents that are scanned, printed, stored in the Cloud or displayed on smartphones. Our direct clients are printers and MFP vendors and large global companies. Celiveo is growing its new Singapore R&D center and is looking for enthusiastic engineers. Successful candidates will have opportunities to work with a talented and experienced global R&D team to drive meaningful innovations that excite our customers. We offer challenging projects and attractive remuneration packages to ambitious, forward thinking individuals who like uncharted territories and have passion for innovation and quality. Job Description Celiveo is looking for a talented and experienced senior engineer with Java/Android development expertise to join its Current and New Product Engineering support team who will be working in a dynamic and international team stepping in to investigate and fix defects or implement features in the backlog by liaising with our regional support centers and our internal R&D team. Experience in code analysis and troubleshooting procedures is mandatory as well as being inquisitive and autonomous. Main Responsibilities & Duties Report to the R&D Manager Handle Level 3 technical investigation upon escalations from the Celiveo regional support centers, on our Current Products. The role touches every single technology used in our solution you need to be ready to learn quickly new technologies that are added to our solutions. That includes IIS, Linux (ARM/x86), Android, iOS, macOS, Azure Cloud etc. Analyze requests, perform efficient troubleshooting and work with the fellow engineers to solve, qualify and document a defect fix. Bring product improvement ideas to the Product Manager and contribute to the product quality Apply rigorously coding standards defined by the company. Use internal tools to organize your work and report your progress clearly and on a periodic basis to the senior leadership team. Performs other duties as assigned by your management Qualification Bachelor in Computer Science, Computer Engineering or equivalent combination of education Minimum 3 years of Java / Android software development Other skills like C# and C skills are a plus Understanding of software development cycles, tests methodologies and debugging strategies is mandatory. Job Type: Full-time Language: English is mandatory to fill this position. Contact us at: jobs@celidev.com Location: Lisboa - Parque das Nações

About Webhelp Webhelp is a French multinational BPO company that is making business more human for the world’s most exciting brands. By choosing Webhelp you will be part of a family of over 100,000 game-changers from more than 140 locations in 55 countries. Join us at Webhelp Portugal and you will have the opportunity to be part of a multicultural team, a fast-paced environment, and a diverse pool of engaging projects with some of the best B2C and B2B brands worldwide. About the job role: As a customer advisor, you will need to ensure excellent service standards and maintain a high level of customer satisfaction. By being part of the team, you will change our customer's life by providing all the information’s about our company can offer them As a Customer Advisor with French, you will:  Engage with customers to help and offer solutions by inbound calls and emails Create and update records and databases with personnel information and other details Guide in the use of the tool/application to customers We are looking for: Native or proficient French (C2) Previous customer-oriented environment experience is a plus Multitask, rigorous, autonomous, and resourceful Analytical and positive mindset For non-EU residents, it is mandatory to have a valid work permit We offer you: Competitive wages (14 monthly payments per year)  Meal allowance paid in voucher card (net) Monthly Performance Bonus Hybrid model – 50% in the office and 50% remote Work from Monday to Saturday Part-time position -30 hours per week- Work hours 08h-15h or 09h-16h Life at our company: Work in a diverse environment with people from over 58 nationalities Benefit from our modern amenities, many discounts in local businesses, company parties, events, and much more! New and modern offices in Braga, Portugal All submissions will be treated confidentially under the General Data Protection Regulation. Apply here https://bit.ly/3vcXRqX

As a Technical Writer, you will work in an agile environment in a cross-functional team collaborating with stakeholders from product, engineering, marketing, design, sales, and beyond to understand the product suite and communicate that with clarity to our audience. Responsibilities: • Independently gather information from subject matter experts, feature requirement documents, case studies, user stories, and specifications, to develop and write user guides, API documentation, and other technical content • Author documentation in Markdown • Review API documentation in YAML • Use Docs-as-Code setup in GitLab to publish docs • Collaborate on and review documentation • Build docs with static site generators Requirements: • Flawless English language skills: demonstrably excellent communicator • Experience in improving API documentation • Exposure to Open API 3 specification • Examples of your Technical Writing on public URLs (or a comprehensive portfolio) • Self-organized and autonomous when required; while adept at building relationships within other cross-functional teams (remotely) • Master at quickly grasping complex technical concepts and making them easily understandable • Demonstrate an ability to author documentation in Markdown (or rST), build with status site generator, and apply Git/docs-as-code process • Minimum 2 years of relevant experience Good to have: • Experience in receiving feedback and giving other writers feedback on their work • Knowledge and experience of blockchain technologies, digital assets, blockchain products, and security • An understanding of CSS/HTML • Experience with a wide range of Technical writing for example, user guides, help articles, high-level overviews, API documentation, knowledge base documentation, UX microcontent

COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together!   Ready to join us the challenge of digital transformation of prestigious clients?     JOB DESCRIPTION As part of the Cloud Ops Department of Generix Group, you’ll be involved in a team working on a “3x8h – 7/7days” shifts. This team works directly with our technical teams based in Paris and/or in other subsidiaries, and with Customer Support Department. MAIN RESPONSIBILITIES In this context, you will have as main missions: - Supervision of all technical platforms and client’s applications; - Management of technical events or incidents; - Perform technical operating procedures; - Prepare operating reports; - Propose continuous improvement actions.   EXPERIENCE REQUIREMENTS - Degree in Software Engineering, Information Technology, Mathematics or similar; - Prerequisites: background experience with Windows and Linux OS, and basic notions of computer databases (including networks); - ITIL V3 Foundation Certification would be a plus; - Ability to work in a team, be autonomous and able to respect instructions and procedures; - Communication and analytical skills would be a plus; - Good level of French and English would be a plus. Basic level is mandatory.   OFFER - Attractive wages and benefits; - Good team spirit and collaborative environment.

COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together!     Ready to join us the challenge of digital transformation of prestigious clients?     JOB DESCRIPTION As part of the Cloud Ops Department of Generix Group, you’ll be involved in a team working on a daytime shifts (5am - 9pm). This team works directly with our technical teams based in Paris and/or in other subsidiaries, and with Customer Support Department.   MAIN RESPONSIBILITIES In this context, you will have as main missions: > Supervision of all technical platforms and client’s applications; > Management of technical events or incidents; > Perform technical operating procedures; > Prepare operating reports; > Propose continuous improvement actions.   EXPERIENCE REQUIREMENTS > Degree in Software Engineering, Information Technology, Mathematics or similar; > Prerequisites: background experience with Windows and Linux OS, and basic notions of computer d atabases (including networks); > ITIL V3 Foundation Certification would be a plus; > Ability to work in a team, be autonomous and able to respect instructions and procedures; > Communication and analytical skills would be a plus; > Good level of French and English would be a plus. Basic level is mandatory.   OFFER > Attractive wages and benefits; > Good team spirit and collaborative environment.

COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together!   Ready to join us the challenge of digital transformation of prestigious clients?   JOB DESCRIPTION As part of the Cloud Ops Department of Generix Group, you’ll be involved in a team working on a “3x8h – 7/7days” shifts. This team works directly with our technical teams based in Paris and/or in other subsidiaries, and with Customer Support Department.   MAIN RESPONSIBILITIES In this context, you will have as main missions: - Supervision of all technical platforms and client’s applications; - Management of technical events or incidents; - Perform technical operating procedures; - Prepare operating reports; - Propose continuous improvement actions.   EXPERIENCE REQUIREMENTS - Degree in Software Engineering, Information Technology, Mathematics or similar; - Prerequisites: background experience with Windows and Linux OS, and basic notions of computer databases (including networks); - ITIL V3 Foundation Certification would be a plus; - Ability to work in a team, be autonomous and able to respect instructions and procedures; - Communication and analytical skills would be a plus; - Good level of French and English would be a plus. Basic level is mandatory.   OFFER - Attractive wages and benefits; - Good team spirit and collaborative environment.   For application, please send your CV to: generix.maia@generixgroup.com

COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together!   Ready to join us the challenge of digital transformation of prestigious clients?   JOB DESCRIPTION As part of the Cloud Ops Department of Generix Group, you’ll be involved in a team working on a “3x8h – 7/7days” shifts. This team works directly with our technical teams based in Paris and/or in other subsidiaries, and with Customer Support Department.   MAIN RESPONSIBILITIES In this context, you will have as main missions: - Supervision of all technical platforms and client’s applications; - Management of technical events or incidents; - Perform technical operating procedures; - Prepare operating reports; - Propose continuous improvement actions.   EXPERIENCE REQUIREMENTS - Degree in Software Engineering, Information Technology, Mathematics or similar; - Prerequisites: background experience with Windows and Linux OS, and basic notions of computer databases (including networks); - ITIL V3 Foundation Certification would be a plus; - Ability to work in a team, be autonomous and able to respect instructions and procedures; - Communication and analytical skills would be a plus; - Good level of French and English would be a plus. Basic level is mandatory.   OFFER - Attractive wages and benefits; - Excellent work conditions and environment (Centro Empresarial Lionesa).   For application, please send your CV to: generix.maia@generixgroup.com

COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together!   Ready to join us the challenge of digital transformation of prestigious clients?     JOB DESCRIPTION This team works directly with our technical teams based in Paris and/or in other subsidiaries, and with Customer Support Department. MAIN RESPONSIBILITIES In this context, you will have as main missions: - Supervision of all technical platforms and client’s applications; - Management of technical events or incidents; - Perform technical operating procedures; - Prepare operating reports; - Propose continuous improvement actions.   EXPERIENCE REQUIREMENTS - Degree in Software Engineering, Information Technology, Mathematics or similar; - Prerequisites: background experience with Windows and Linux OS, and basic notions of computer databases (including networks); - ITIL V3 Foundation Certification would be a plus; - Ability to work in a team, be autonomous and able to respect instructions and procedures; - Communication and analytical skills would be a plus; - Good level of French and English would be a plus. Basic level is mandatory.   OFFER - Attractive wages and benefits; - Good team spirit and collaborative environment.   For application, please send your CV to: generix.porto@generixgroup.com

COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together!   Ready to join us the challenge of digital transformation of prestigious clients?   JOB DESCRIPTION As part of the Costumer Support Department of Generix Group, you’ll be involved in a team working on shifts (9pm - 5am), who ensure the resolution of incidents, for the solutions installed at the customers' premises, within the deadlines and the defined contractual framework.   MAIN RESPONSABILITIES - Creation and processing of customer requests; - Analysis, diagnosis and resolution of customer incidents; - Ensure the follow-up of the interactions (Opening, closing, relaunching, customer notification, completion of technical information and escalation actions); - Carry out the necessary actions for the first analysis of the incidents, to solve the level 1 incidents in the respect of the SLAs. Offer workarounds and make patches available to customers; - Manage the relationship with the customers, carry out the necessary and adequate communication with them for the declared incidents and requests until their resolution; - Escalate incidents and requests requiring the intervention of another department to higher levels; - Transmit out-of-order requests to appropriate services; - Follow escalation instructions and inform management of any critical incidents; - Understand and apply procedures and instructions.   EXPERIENCE REQUIREMENTS - Computer training or first experience in IT / support; - Prerequisites: analytical capabilities. (ex: analyze the causes of an incident); - Supply Chain business knowledge; - Ideally WMS product knowledge; - Knowledge of SQL; - Ideally first experience in the customer relationship (ex: commerce, tourism, etc.); - Prerequisites: writing skills and synthesis skills; - Ability to work in a team and to be autonomous; - Be able to apply the instructions and procedures given; - Fluency in French (speaking and writing) is required.   OFFER - Attractive wages and benefits; - Excellent work conditions and environment.

COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together!   Ready to join us the challenge of digital transformation of prestigious clients?   JOB DESCRIPTION Ensure the resolution of incidents, for the solutions installed at the customers' premises, within the deadlines and the defined contractual framework.   MAIN RESPONSABILITIES  - Creation and processing of customer requests; - Analysis, diagnosis and resolution of customer incidents; - Ensure the follow-up of the interactions (Opening, closing, relaunching, customer notification, completion of technical information and escalation actions); - Carry out the necessary actions for the first analysis of the incidents, to solve the level 1 incidents in the respect of the SLAs. Offer workarounds and make patches available to customers; - Manage the relationship with the customers, carry out the necessary and adequate communication with them for the declared incidents and requests until their resolution; - Escalate incidents and requests requiring the intervention of another department to higher levels; - Transmit out-of-order requests to appropriate services; - Follow escalation instructions and inform management of any critical incidents; - Understand and apply procedures and instructions.   EXPERIENCE REQUIREMENTS - Computer training or first experience in IT / support; - Prerequisites: analytical capabilities. (ex: analyze the causes of an incident); - Supply Chain business knowledge; - Ideally WMS product knowledge; - Knowledge of SQL; - Ideally first experience in the customer relationship (ex: commerce, tourism, etc.); - Prerequisites: writing skills and synthesis skills; - Ability to work in a team and to be autonomous; - Be able to apply the instructions and procedures given; - Fluency in French (speaking and writing) is required.   OFFER - Attractive wages and benefits; - Excellent work conditions and environment (Centro Empresarial Lionesa).

COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together!   Ready to join us the challenge of digital transformation of prestigious clients?   JOB DESCRIPTION Ensure the resolution of incidents, for the solutions installed at the customers' premises, within the deadlines and the defined contractual framework.   MAIN RESPONSABILITIES  - Creation and processing of customer requests; - Analysis, diagnosis and resolution of customer incidents; - Ensure the follow-up of the interactions (Opening, closing, relaunching, customer notification, completion of technical information and escalation actions); - Carry out the necessary actions for the first analysis of the incidents, to solve the level 1 incidents in the respect of the SLAs. Offer workarounds and make patches available to customers; - Manage the relationship with the customers, carry out the necessary and adequate communication with them for the declared incidents and requests until their resolution; - Escalate incidents and requests requiring the intervention of another department to higher levels; - Transmit out-of-order requests to appropriate services; - Follow escalation instructions and inform management of any critical incidents; - Understand and apply procedures and instructions.   EXPERIENCE REQUIREMENTS - Computer training or first experience in IT / support; - Prerequisites: analytical capabilities. (ex: analyze the causes of an incident); - Supply Chain business knowledge; - Ideally WMS product knowledge; - Knowledge of SQL; - Ideally first experience in the customer relationship (ex: commerce, tourism, etc.); - Prerequisites: writing skills and synthesis skills; - Ability to work in a team and to be autonomous; - Be able to apply the instructions and procedures given; - Fluency in French (speaking and writing) is required.   OFFER - Attractive wages and benefits; - Excellent work conditions and environment (Centro Empresarial Lionesa).   For application, please send your resume to: generix.maia@generixgroup.com

About Webhelp Webhelp is a French multinational BPO company that is making business more human for the world’s most exciting brands. By choosing Webhelp you will be part of a family of over 100,000 game-changers from more than 140 locations in 55 countries. Join us at Webhelp Portugal and you will have the opportunity to be part of a multicultural team, a fast-paced environment, and a diverse pool of engaging projects with some of the best B2C and B2B brands worldwide. About the job role: As a customer care specialist for a new generation of car rental across Europe: Belgium, Italy, Spain, United Kingdom. You will make a difference in the business of our clients and the life of their customers. Your project belongs to a multinational company provider of renting cars. You will be the first point of contact for customers and a dedicated brand ambassador. The right person for this role is a passionate game-changer at addressing customers’ needs, aiming to provide excellent service. As a Customer Care Specialist with French, you will:  •Engage with customers to help and offer solutions by inbound calls and chat •Handle outbound tasks such as last-minute car swaps, upgrades/downgrades, fleet modifications, accidents follow-ups •Demonstrate the ability to analyze information and solve problems •Work on continuous improvement for customer satisfaction We are looking for: •Native or proficient French (C2) •Fluency English (B2) •Previous customer-oriented environment experience is a plus •Excellent verbal and writing skills •Multitask, rigorous, autonomous, and resourceful •Analytical and positive mindset and a “sixth” sense for problems •For non-EU residents, it is mandatory to have a valid work permit. We offer you: •Competitive wages (14 monthly payments per year)  •Meal allowance paid in voucher card (net) •Monthly Performance Bonus •Opportunities for career progression and possibilities for an international career Apply here ht

COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together!   Ready to join us the challenge of digital transformation of prestigious clients?   JOB DESCRIPTION As part of the Customer Suppot Department of Generix Group, you will be involved in a team working on two different shifts between 8am and 7pm (Monday to Friday).   MAIN RESPONSIBILITIES - Creation and processing of customer requests; - Ensure the follow-up of the interactions (Opening, closing, relaunching, customer notification, completion of technical information and escalation actions); - Apply the necessary actions for the first analysis of the incidents, in order to solve the level 1 occurrences according to the SLAs. Provide alternatives and disclosure patches for the costumers; - Management of the relationship with the customer: carry out the necessary and proper communication for the declared incidents and requests, until their resolution; - Escalate incidents and requests: transmission of out-of-order incidents and intervention requests to the appropriated services; - Understand and apply procedures and instructions.   EXPERIENCE REQUIREMENTS - Degree in Software Engineering, Information Technology, Mathematics or similar; - Knowledge of SQL is required; - Knowledge of Windows and Linux Operating Systems; - Basic knowledge of network protocols (TCP/IP, http, ftp) will be a plus; - Prerequisites: analytical skills (ex. Analyze and identify the causes of an incident), synthesis skills and be comfortable on the phone in order to reassure the customer. - Ability to work in a team and be autonomous. Be able to apply the instructions and given procedures; - Fluency in French is mandatory; - Good level of English would be a plus. Basic level is mandatory.   OFFER - Attractive wages and benefits; - Good team spirit and collaborative environment.   For application, please send your CV to: generix.maia@generixgroup.com

COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together!   Ready to join us the challenge of digital transformation of prestigious clients?   JOB DESCRIPTION As part of the Customer Suppot Department of Generix Group, you will be involved in a team working on two different shifts between 8am and 7pm (Monday to Friday).   MAIN RESPONSIBILITIES - Creation and processing of customer requests; - Ensure the follow-up of the interactions (Opening, closing, relaunching, customer notification, completion of technical information and escalation actions); - Apply the necessary actions for the first analysis of the incidents, in order to solve the level 1 occurrences according to the SLAs. Provide alternatives and disclosure patches for the costumers; - Management of the relationship with the customer: carry out the necessary and proper communication for the declared incidents and requests, until their resolution; - Escalate incidents and requests: transmission of out-of-order incidents and intervention requests to the appropriated services; - Understand and apply procedures and instructions.   EXPERIENCE REQUIREMENTS - Degree in Software Engineering, Information Technology, Mathematics or similar; - Knowledge of SQL is required; - Knowledge of Windows and Linux Operating Systems; - Basic knowledge of network protocols (TCP/IP, http, ftp) will be a plus; - Prerequisites: analytical skills (ex. Analyze and identify the causes of an incident), synthesis skills and be comfortable on the phone in order to reassure the customer. - Ability to work in a team and be autonomous. Be able to apply the instructions and given procedures; - Fluency in French is mandatory; - Good level of English would be a plus. Basic level is mandatory.   OFFER - Attractive wages and benefits; - Excellent work conditions and environment (Centro Empresarial Lionesa).   For application, please send your CV to: generix.maia@generixgroup.com

COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together!   Ready to join us the challenge of digital transformation of prestigious clients?   JOB DESCRIPTION As a Deployment Technician, you will be involved in a team responsible for the deployment of R&D versions in costumer’s environment and assure the proper running of the solution after the setup. This team works on two different shifts between 9am and 10pm (Monday to Friday).   MAIN RESPONSIBILITIES - Ensure the relationship with the customers, and inform them about the status of the requested deployments; - Inform the support team about all the updating services, giving them an overview of the deployments (critical incidents, …); - Ensure a daily follow up of the monitoring reports to check the status of our client’s solutions.   EXPERIENCE REQUIREMENTS - Degree in Software Engineering, Information Technology, Mathematics or similar; - Technical skills in support and deployment, such as CloudOps; - Knowledge of Web Services, IIS, load balancing and SQL Server (index, mirroring, …); - System performance analysis and scripting automation; - Prerequisites: synthesis skills, be able to apply the instructions and procedures and be comfortable on the phone to reassure the customer; - Ability to work in a team and be autonomous; - Fluency in French is mandatory. - Good level of English would be a plus. Basic knowledge is mandatory.   OFFER - Attractive wages and benefits; - Excellent work conditions and environment (Centro Empresarial Lionesa).   For application, please send your CV to: generix.maia@generixgroup.com

COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together! Ready to join us the challenge of digital transformation of prestigious clients?   JOB DESCRIPTION As part of the Costumer Support Department of Generix Group, you’ll be involved in a team working on a “3x8h – 7/7days” shifts.   MAIN RESPONSIBILITIES - Creation and processing of customer requests; - Ensure the follow-up of the interactions (Opening, closing, relaunching, customer notification, completion of technical information and escalation actions); - Apply the necessary actions for the first analysis of the incidents, in order to solve the level 1 occurrences according to the SLAs. Provide alternatives and disclosure patches for the costumers; - Management of the relationship with the customer: carry out the necessary and proper communication for the declared incidents and requests, until their resolution; - Escalate incidents and requests: transmission of out-of-order incidents and intervention requests to the appropriated services; - Understand and apply procedures and instructions.   EXPERIENCE REQUIREMENTS - Degree in Software Engineering, Information Technology, Mathematics or similar; - Knowledge of Windows and Linux Operating Systems is required; - Knowledge of network protocols (TCP/IP, http, ftp) will be a plus; - Prerequisites: analytical skills (ex. Analyze and identify the causes of an incident), synthesis skills and be comfortable on the phone in order to reassure the customer. - Ability to work in a team and be autonomous. Be able to apply the instructions and given procedures; - Fluency in French is mandatory; - Good level of English would be a plus. Basic level is mandatory; - Flexibly to work in shifts (day and night): 3x8 hours and 24/7.   OFFER - Attractive wages and benefits; - Excellent work conditions and environment (Centro Empresarial Lionesa).   For application, please send your CV to: generix.maia@generixgroup.com

COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together!   Ready to join us the challenge of digital transformation of prestigious clients?   JOB DESCRIPTION As a Deployment Technician, you will be involved in a team responsible for the deployment of R&D versions in costumer’s environment and assure the proper running of the solution after the setup. This team works on two different shifts between 8am and 9pm (Monday to Friday).   MAIN RESPONSIBILITIES - Ensure the relationship with the customers, and inform them about the status of the requested deployments; - Inform the support team about all the updating services, giving them an overview of the deployments (critical incidents, …); - Ensure a daily follow up of the monitoring reports to check the status of our client’s solutions.   EXPERIENCE REQUIREMENTS - Degree in Software Engineering, Information Technology, Mathematics or similar; - Technical skills in support and deployment, such as CloudOps; - Knowledge of Web Services, IIS, load balancing and SQL Server (index, mirroring, …); - System performance analysis and scripting automation; - Prerequisites: synthesis skills, be able to apply the instructions and procedures and be comfortable on the phone to reassure the customer; - Ability to work in a team and be autonomous; - Fluency in French is mandatory. - Good level of English would be a plus. Basic knowledge is mandatory.   OFFER - Attractive wages and benefits; - Excellent work conditions and environment (Centro Empresarial Lionesa).   For application, please send your CV to: generix.maia@generixgroup.com

COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together!   Ready to join us the challenge of digital transformation of prestigious clients?   JOB DESCRIPTION As a Deployment Technician, you will be involved in a team responsible for the deployment of R&D versions in costumer’s environment and assure the proper running of the solution after the setup.   MAIN RESPONSIBILITIES - Ensure the relationship with the customers, and inform them about the status of the requested deployments; - Inform the support team about all the updating services, giving them an overview of the deployments (critical incidents, …); - Ensure a daily follow up of the monitoring reports to check the status of our client’s solutions.   EXPERIENCE REQUIREMENTS - Degree in Software Engineering, Information Technology, Mathematics or similar; - Technical skills in support and deployment, such as CloudOps; - Knowledge of Web Services, IIS, load balancing and SQL Server (index, mirroring, …); - System performance analysis and scripting automation; - Prerequisites: synthesis skills, be able to apply the instructions and procedures and be comfortable on the phone to reassure the customer; - Ability to work in a team and be autonomous; - Fluency in French is mandatory. - Good level of English would be a plus. Basic knowledge is mandatory.   OFFER - Attractive wages and benefits; - Excellent work conditions and environment (Centro Empresarial Lionesa).   For application, please send your CV to: generix.maia@generixgroup.com

COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together! Ready to join us the challenge of digital transformation of prestigious clients?   JOB DESCRIPTION You will be part of the Costumer Support Department of Generix Group./7days” shifts.   MAIN RESPONSIBILITIES - Creation and processing of customer requests; - Ensure the follow-up of the interactions (Opening, closing, relaunching, customer notification, completion of technical information and escalation actions); - Apply the necessary actions for the first analysis of the incidents, in order to solve the level 1 occurrences according to the SLAs. Provide alternatives and disclosure patches for the costumers; - Management of the relationship with the customer: carry out the necessary and proper communication for the declared incidents and requests, until their resolution; - Escalate incidents and requests: transmission of out-of-order incidents and intervention requests to the appropriated services; - Understand and apply procedures and instructions.   EXPERIENCE REQUIREMENTS - Degree in Software Engineering, Information Technology, Mathematics or similar; - Knowledge of Windows and Linux Operating Systems is required; - Knowledge of network protocols (TCP/IP, http, ftp) will be a plus; - Prerequisites: analytical skills (ex. Analyze and identify the causes of an incident), synthesis skills and be comfortable on the phone in order to reassure the customer. - Ability to work in a team and be autonomous. Be able to apply the instructions and given procedures; - Fluency in French is mandatory; - Good level of English would be a plus. Basic level is mandatory; - Flexibly to work in shifts (day and night): 3x8 hours and 24/7.   OFFER - Attractive wages and benefits; - Excellent work conditions and environment (Centro Empresarial Lionesa).   For application, please send your CV to: generix.maia@generixgroup.com

COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together!   Ready to join us the challenge of digital transformation of prestigious clients?   JOB DESCRIPTION You will be part of the Customer Support Department of Generix Group.   MAIN RESPONSIBILITIES - Creation and processing of customer requests; - Ensure the follow-up of the interactions (Opening, closing, relaunching, customer notification, completion of technical information and escalation actions); - Apply the necessary actions for the first analysis of the incidents, in order to solve the level 1 occurrences according to the SLAs. Provide alternatives and disclosure patches for the costumers; - Management of the relationship with the customer: carry out the necessary and proper communication for the declared incidents and requests, until their resolution; - Escalate incidents and requests: transmission of out-of-order incidents and intervention requests to the appropriated services; - Understand and apply procedures and instructions.   EXPERIENCE REQUIREMENTS - Degree in Software Engineering, Information Technology, Mathematics or similar; - Knowledge of SQL is required; - Knowledge of Windows and Linux Operating Systems; - Basic knowledge of network protocols (TCP/IP, http, ftp) will be a plus; - Prerequisites: analytical skills (ex. Analyze and identify the causes of an incident), synthesis skills and be comfortable on the phone in order to reassure the customer. - Ability to work in a team and be autonomous. Be able to apply the instructions and given procedures; - Fluency in French is mandatory; - Good level of English would be a plus. Basic level is mandatory.   OFFER - Attractive wages and benefits; - Excellent work conditions and environment (Centro Empresarial Lionesa).   For application, please send your CV to: generix.maia@generixgroup.com

COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together! Ready to join us the challenge of digital transformation of prestigious clients?   JOB DESCRIPTION You would be part of the Costumer Support Department of Generix Group.   MAIN RESPONSIBILITIES - Creation and processing of customer requests; - Ensure the follow-up of the interactions (Opening, closing, relaunching, customer notification, completion of technical information and escalation actions); - Apply the necessary actions for the first analysis of the incidents, in order to solve the level 1 occurrences according to the SLAs. Provide alternatives and disclosure patches for the costumers; - Management of the relationship with the customer: carry out the necessary and proper communication for the declared incidents and requests, until their resolution; - Escalate incidents and requests: transmission of out-of-order incidents and intervention requests to the appropriated services; - Understand and apply procedures and instructions.   EXPERIENCE REQUIREMENTS - Degree in Software Engineering, Information Technology, Mathematics or similar; - Knowledge of Windows and Linux Operating Systems is required; - Knowledge of network protocols (TCP/IP, http, ftp) will be a plus; - Prerequisites: analytical skills (ex. Analyze and identify the causes of an incident), synthesis skills and be comfortable on the phone in order to reassure the customer. - Ability to work in a team and be autonomous. Be able to apply the instructions and given procedures; - Fluency in French is mandatory; - Good level of English would be a plus. Basic level is mandatory; - Flexibly to work in shifts (day and night): 3x8 hours and 24/7.   OFFER - Attractive wages and benefits; - Excellent work conditions and environment (Centro Empresarial Lionesa).   For application, please send your CV to: generix.maia@generixgroup.com