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About Webhelp Webhelp is a French multinational BPO company that is making business more human for the world’s most exciting brands. By choosing Webhelp you will be part of a family of over 100,000 game-changers from more than 140 locations in 55 countries. As Customer Advisor, you will: •Engage with customers via calls, emails, chat and social media for product information •Answer and manage the client complaints, providing informations and solving clients requests, sugestions and compliments •If needed forward the complaints to the law department •Work on continuous improvement for customer satisfaction •Go beyond the customer's service expectations so they will remember and share their great experience. We are looking for: •Proficient French (C2) •Previous experience in Customer Service is preferred •Excellent verbal and writing skills coupled with empathy and team spirit •Good logical thinking •For non-EU residents, it is mandatory to have a valid work permit. We offer you: •Competitive wages (14 monthly payments per year) •Meal allowance paid in voucher card (net) •Monthly Performance bonus •Health insurance with a dental plan (after 6 months contract) •The contract is a 6 month (renewable contract) Apply here https://bit.ly/3v8rOH3 or send an email to [email protected]

COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together!   Ready to join us the challenge of digital transformation of prestigious clients?   JOB DESCRIPTION As part of the Costumer Support Department of Generix Group, you’ll be involved in a team working on shifts (9pm - 5am), who ensure the resolution of incidents, for the solutions installed at the customers' premises, within the deadlines and the defined contractual framework.   MAIN RESPONSABILITIES - Creation and processing of customer requests; - Analysis, diagnosis and resolution of customer incidents; - Ensure the follow-up of the interactions (Opening, closing, relaunching, customer notification, completion of technical information and escalation actions); - Carry out the necessary actions for the first analysis of the incidents, to solve the level 1 incidents in the respect of the SLAs. Offer workarounds and make patches available to customers; - Manage the relationship with the customers, carry out the necessary and adequate communication with them for the declared incidents and requests until their resolution; - Escalate incidents and requests requiring the intervention of another department to higher levels; - Transmit out-of-order requests to appropriate services; - Follow escalation instructions and inform management of any critical incidents; - Understand and apply procedures and instructions.   EXPERIENCE REQUIREMENTS - Computer training or first experience in IT / support; - Prerequisites: analytical capabilities. (ex: analyze the causes of an incident); - Supply Chain business knowledge; - Ideally WMS product knowledge; - Knowledge of SQL; - Ideally first experience in the customer relationship (ex: commerce, tourism, etc.); - Prerequisites: writing skills and synthesis skills; - Ability to work in a team and to be autonomous; - Be able to apply the instructions and procedures given; - Fluency in French (speaking and writing) is required.   OFFER - Attractive wages and benefits; - Excellent work conditions and environment.

COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together!   Ready to join us the challenge of digital transformation of prestigious clients?   JOB DESCRIPTION Ensure the resolution of incidents, for the solutions installed at the customers' premises, within the deadlines and the defined contractual framework.   MAIN RESPONSABILITIES  - Creation and processing of customer requests; - Analysis, diagnosis and resolution of customer incidents; - Ensure the follow-up of the interactions (Opening, closing, relaunching, customer notification, completion of technical information and escalation actions); - Carry out the necessary actions for the first analysis of the incidents, to solve the level 1 incidents in the respect of the SLAs. Offer workarounds and make patches available to customers; - Manage the relationship with the customers, carry out the necessary and adequate communication with them for the declared incidents and requests until their resolution; - Escalate incidents and requests requiring the intervention of another department to higher levels; - Transmit out-of-order requests to appropriate services; - Follow escalation instructions and inform management of any critical incidents; - Understand and apply procedures and instructions.   EXPERIENCE REQUIREMENTS - Computer training or first experience in IT / support; - Prerequisites: analytical capabilities. (ex: analyze the causes of an incident); - Supply Chain business knowledge; - Ideally WMS product knowledge; - Knowledge of SQL; - Ideally first experience in the customer relationship (ex: commerce, tourism, etc.); - Prerequisites: writing skills and synthesis skills; - Ability to work in a team and to be autonomous; - Be able to apply the instructions and procedures given; - Fluency in French (speaking and writing) is required.   OFFER - Attractive wages and benefits; - Excellent work conditions and environment (Centro Empresarial Lionesa).

COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together!   Ready to join us the challenge of digital transformation of prestigious clients?   JOB DESCRIPTION Ensure the resolution of incidents, for the solutions installed at the customers' premises, within the deadlines and the defined contractual framework.   MAIN RESPONSABILITIES  - Creation and processing of customer requests; - Analysis, diagnosis and resolution of customer incidents; - Ensure the follow-up of the interactions (Opening, closing, relaunching, customer notification, completion of technical information and escalation actions); - Carry out the necessary actions for the first analysis of the incidents, to solve the level 1 incidents in the respect of the SLAs. Offer workarounds and make patches available to customers; - Manage the relationship with the customers, carry out the necessary and adequate communication with them for the declared incidents and requests until their resolution; - Escalate incidents and requests requiring the intervention of another department to higher levels; - Transmit out-of-order requests to appropriate services; - Follow escalation instructions and inform management of any critical incidents; - Understand and apply procedures and instructions.   EXPERIENCE REQUIREMENTS - Computer training or first experience in IT / support; - Prerequisites: analytical capabilities. (ex: analyze the causes of an incident); - Supply Chain business knowledge; - Ideally WMS product knowledge; - Knowledge of SQL; - Ideally first experience in the customer relationship (ex: commerce, tourism, etc.); - Prerequisites: writing skills and synthesis skills; - Ability to work in a team and to be autonomous; - Be able to apply the instructions and procedures given; - Fluency in French (speaking and writing) is required.   OFFER - Attractive wages and benefits; - Excellent work conditions and environment (Centro Empresarial Lionesa).   For application, please send your resume to: generix.maia@generixgroup.com

COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together!   Ready to join us the challenge of digital transformation of prestigious clients?   JOB DESCRIPTION As part of the Customer Suppot Department of Generix Group, you will be involved in a team working on two different shifts between 8am and 7pm (Monday to Friday).   MAIN RESPONSIBILITIES - Creation and processing of customer requests; - Ensure the follow-up of the interactions (Opening, closing, relaunching, customer notification, completion of technical information and escalation actions); - Apply the necessary actions for the first analysis of the incidents, in order to solve the level 1 occurrences according to the SLAs. Provide alternatives and disclosure patches for the costumers; - Management of the relationship with the customer: carry out the necessary and proper communication for the declared incidents and requests, until their resolution; - Escalate incidents and requests: transmission of out-of-order incidents and intervention requests to the appropriated services; - Understand and apply procedures and instructions.   EXPERIENCE REQUIREMENTS - Degree in Software Engineering, Information Technology, Mathematics or similar; - Knowledge of SQL is required; - Knowledge of Windows and Linux Operating Systems; - Basic knowledge of network protocols (TCP/IP, http, ftp) will be a plus; - Prerequisites: analytical skills (ex. Analyze and identify the causes of an incident), synthesis skills and be comfortable on the phone in order to reassure the customer. - Ability to work in a team and be autonomous. Be able to apply the instructions and given procedures; - Fluency in French is mandatory; - Good level of English would be a plus. Basic level is mandatory.   OFFER - Attractive wages and benefits; - Good team spirit and collaborative environment.   For application, please send your CV to: generix.maia@generixgroup.com

COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together!   Ready to join us the challenge of digital transformation of prestigious clients?   JOB DESCRIPTION As part of the Customer Suppot Department of Generix Group, you will be involved in a team working on two different shifts between 8am and 7pm (Monday to Friday).   MAIN RESPONSIBILITIES - Creation and processing of customer requests; - Ensure the follow-up of the interactions (Opening, closing, relaunching, customer notification, completion of technical information and escalation actions); - Apply the necessary actions for the first analysis of the incidents, in order to solve the level 1 occurrences according to the SLAs. Provide alternatives and disclosure patches for the costumers; - Management of the relationship with the customer: carry out the necessary and proper communication for the declared incidents and requests, until their resolution; - Escalate incidents and requests: transmission of out-of-order incidents and intervention requests to the appropriated services; - Understand and apply procedures and instructions.   EXPERIENCE REQUIREMENTS - Degree in Software Engineering, Information Technology, Mathematics or similar; - Knowledge of SQL is required; - Knowledge of Windows and Linux Operating Systems; - Basic knowledge of network protocols (TCP/IP, http, ftp) will be a plus; - Prerequisites: analytical skills (ex. Analyze and identify the causes of an incident), synthesis skills and be comfortable on the phone in order to reassure the customer. - Ability to work in a team and be autonomous. Be able to apply the instructions and given procedures; - Fluency in French is mandatory; - Good level of English would be a plus. Basic level is mandatory.   OFFER - Attractive wages and benefits; - Excellent work conditions and environment (Centro Empresarial Lionesa).   For application, please send your CV to: generix.maia@generixgroup.com

COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together! Ready to join us the challenge of digital transformation of prestigious clients?   JOB DESCRIPTION As part of the Costumer Support Department of Generix Group, you’ll be involved in a team working on a “3x8h – 7/7days” shifts.   MAIN RESPONSIBILITIES - Creation and processing of customer requests; - Ensure the follow-up of the interactions (Opening, closing, relaunching, customer notification, completion of technical information and escalation actions); - Apply the necessary actions for the first analysis of the incidents, in order to solve the level 1 occurrences according to the SLAs. Provide alternatives and disclosure patches for the costumers; - Management of the relationship with the customer: carry out the necessary and proper communication for the declared incidents and requests, until their resolution; - Escalate incidents and requests: transmission of out-of-order incidents and intervention requests to the appropriated services; - Understand and apply procedures and instructions.   EXPERIENCE REQUIREMENTS - Degree in Software Engineering, Information Technology, Mathematics or similar; - Knowledge of Windows and Linux Operating Systems is required; - Knowledge of network protocols (TCP/IP, http, ftp) will be a plus; - Prerequisites: analytical skills (ex. Analyze and identify the causes of an incident), synthesis skills and be comfortable on the phone in order to reassure the customer. - Ability to work in a team and be autonomous. Be able to apply the instructions and given procedures; - Fluency in French is mandatory; - Good level of English would be a plus. Basic level is mandatory; - Flexibly to work in shifts (day and night): 3x8 hours and 24/7.   OFFER - Attractive wages and benefits; - Excellent work conditions and environment (Centro Empresarial Lionesa).   For application, please send your CV to: generix.maia@generixgroup.com

COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together! Ready to join us the challenge of digital transformation of prestigious clients?   JOB DESCRIPTION You will be part of the Costumer Support Department of Generix Group./7days” shifts.   MAIN RESPONSIBILITIES - Creation and processing of customer requests; - Ensure the follow-up of the interactions (Opening, closing, relaunching, customer notification, completion of technical information and escalation actions); - Apply the necessary actions for the first analysis of the incidents, in order to solve the level 1 occurrences according to the SLAs. Provide alternatives and disclosure patches for the costumers; - Management of the relationship with the customer: carry out the necessary and proper communication for the declared incidents and requests, until their resolution; - Escalate incidents and requests: transmission of out-of-order incidents and intervention requests to the appropriated services; - Understand and apply procedures and instructions.   EXPERIENCE REQUIREMENTS - Degree in Software Engineering, Information Technology, Mathematics or similar; - Knowledge of Windows and Linux Operating Systems is required; - Knowledge of network protocols (TCP/IP, http, ftp) will be a plus; - Prerequisites: analytical skills (ex. Analyze and identify the causes of an incident), synthesis skills and be comfortable on the phone in order to reassure the customer. - Ability to work in a team and be autonomous. Be able to apply the instructions and given procedures; - Fluency in French is mandatory; - Good level of English would be a plus. Basic level is mandatory; - Flexibly to work in shifts (day and night): 3x8 hours and 24/7.   OFFER - Attractive wages and benefits; - Excellent work conditions and environment (Centro Empresarial Lionesa).   For application, please send your CV to: generix.maia@generixgroup.com

COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together!   Ready to join us the challenge of digital transformation of prestigious clients?   JOB DESCRIPTION You will be part of the Customer Support Department of Generix Group.   MAIN RESPONSIBILITIES - Creation and processing of customer requests; - Ensure the follow-up of the interactions (Opening, closing, relaunching, customer notification, completion of technical information and escalation actions); - Apply the necessary actions for the first analysis of the incidents, in order to solve the level 1 occurrences according to the SLAs. Provide alternatives and disclosure patches for the costumers; - Management of the relationship with the customer: carry out the necessary and proper communication for the declared incidents and requests, until their resolution; - Escalate incidents and requests: transmission of out-of-order incidents and intervention requests to the appropriated services; - Understand and apply procedures and instructions.   EXPERIENCE REQUIREMENTS - Degree in Software Engineering, Information Technology, Mathematics or similar; - Knowledge of SQL is required; - Knowledge of Windows and Linux Operating Systems; - Basic knowledge of network protocols (TCP/IP, http, ftp) will be a plus; - Prerequisites: analytical skills (ex. Analyze and identify the causes of an incident), synthesis skills and be comfortable on the phone in order to reassure the customer. - Ability to work in a team and be autonomous. Be able to apply the instructions and given procedures; - Fluency in French is mandatory; - Good level of English would be a plus. Basic level is mandatory.   OFFER - Attractive wages and benefits; - Excellent work conditions and environment (Centro Empresarial Lionesa).   For application, please send your CV to: generix.maia@generixgroup.com

COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together! Ready to join us the challenge of digital transformation of prestigious clients?   JOB DESCRIPTION You would be part of the Costumer Support Department of Generix Group.   MAIN RESPONSIBILITIES - Creation and processing of customer requests; - Ensure the follow-up of the interactions (Opening, closing, relaunching, customer notification, completion of technical information and escalation actions); - Apply the necessary actions for the first analysis of the incidents, in order to solve the level 1 occurrences according to the SLAs. Provide alternatives and disclosure patches for the costumers; - Management of the relationship with the customer: carry out the necessary and proper communication for the declared incidents and requests, until their resolution; - Escalate incidents and requests: transmission of out-of-order incidents and intervention requests to the appropriated services; - Understand and apply procedures and instructions.   EXPERIENCE REQUIREMENTS - Degree in Software Engineering, Information Technology, Mathematics or similar; - Knowledge of Windows and Linux Operating Systems is required; - Knowledge of network protocols (TCP/IP, http, ftp) will be a plus; - Prerequisites: analytical skills (ex. Analyze and identify the causes of an incident), synthesis skills and be comfortable on the phone in order to reassure the customer. - Ability to work in a team and be autonomous. Be able to apply the instructions and given procedures; - Fluency in French is mandatory; - Good level of English would be a plus. Basic level is mandatory; - Flexibly to work in shifts (day and night): 3x8 hours and 24/7.   OFFER - Attractive wages and benefits; - Excellent work conditions and environment (Centro Empresarial Lionesa).   For application, please send your CV to: generix.maia@generixgroup.com

COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together!   Ready to join us the challenge of digital transformation of prestigious clients?   JOB DESCRIPTION You would be part of the Customer Suppot Department of Generix Group.   MAIN RESPONSIBILITIES - Creation and processing of customer requests; - Ensure the follow-up of the interactions (Opening, closing, relaunching, customer notification, completion of technical information and escalation actions); - Apply the necessary actions for the first analysis of the incidents, in order to solve the level 1 occurrences according to the SLAs. Provide alternatives and disclosure patches for the costumers; - Management of the relationship with the customer: carry out the necessary and proper communication for the declared incidents and requests, until their resolution; - Escalate incidents and requests: transmission of out-of-order incidents and intervention requests to the appropriated services; - Understand and apply procedures and instructions.   EXPERIENCE REQUIREMENTS - Degree in Software Engineering, Information Technology, Mathematics or similar; - Knowledge of SQL is required; - Knowledge of Windows and Linux Operating Systems; - Basic knowledge of network protocols (TCP/IP, http, ftp) will be a plus; - Prerequisites: analytical skills (ex. Analyze and identify the causes of an incident), synthesis skills and be comfortable on the phone in order to reassure the customer. - Ability to work in a team and be autonomous. Be able to apply the instructions and given procedures; - Fluency in French is mandatory; - Good level of English would be a plus. Basic level is mandatory.   OFFER - Attractive wages and benefits; - Excellent work conditions and environment (Centro Empresarial Lionesa).   For application, please send your CV to: generix.maia@generixgroup.com

French Financial Advisor in Lisbon One of our clients based in beautiful Lisbon is looking for candidates who speak very good French and that would like to have an experience in the financial industry. What will you do: • Answer to customer queries and requests, in a simple way keeping your smile, ensuring their satisfaction through a unique customer experience • Keep in contact with clients by receiving incoming calls and emails, managing claims and requests • Call the customers to complete their profile, offer help if the customer would like to obtain a credit Who you are: • Fluent in French (C1) and English (B2) • Good computer skills • Sales experience appreciated • Very good communication skills • Good listening and empathy skills • Good time management skills • Team spirit and flexibility • Argumentative power and management of expectations on the part of the customer What they offer: • Relocation package • Professional, but friendly office • Social events If you are interested or if you would like to know more, please, feel free to contact me. We have a lot of job opportunities for all European languages.

COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together! Ready to join us the challenge of digital transformation of prestigious clients?   JOB DESCRIPTION As part of the Costumer Support Department of Generix Group, you’ll be involved in a team working on a “3x8h – 7/7days” shifts.   MAIN RESPONSIBILITIES - Creation and processing of customer requests; - Ensure the follow-up of the interactions (Opening, closing, relaunching, customer notification, completion of technical information and escalation actions); - Apply the necessary actions for the first analysis of the incidents, in order to solve the level 1 occurrences according to the SLAs. Provide alternatives and disclosure patches for the costumers; - Management of the relationship with the customer: carry out the necessary and proper communication for the declared incidents and requests, until their resolution; - Escalate incidents and requests: transmission of out-of-order incidents and intervention requests to the appropriated services; - Understand and apply procedures and instructions.   EXPERIENCE REQUIREMENTS - Degree in Software Engineering, Information Technology, Mathematics or similar; - Knowledge of Windows and Linux Operating Systems is required; - Knowledge of network protocols (TCP/IP, http, ftp) will be a plus; - Prerequisites: analytical skills (ex. Analyze and identify the causes of an incident), synthesis skills and be comfortable on the phone in order to reassure the customer. - Ability to work in a team and be autonomous. Be able to apply the instructions and given procedures; - Fluency in French is mandatory; - Good level of English would be a plus. Basic level is mandatory; - Flexibly to work in shifts (day and night): 3x8 hours and 24/7.   OFFER - Attractive wages and benefits; - Good team spirit and collaborative environment.   For application, please send your CV to: generix.maia@generixgroup.com

COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together! Ready to join us the challenge of digital transformation of prestigious clients?   MAIN RESPONSIBILITIES - Creation and processing of customer requests; - Ensure the follow-up of the interactions (Opening, closing, relaunching, customer notification, completion of technical information and escalation actions); - Apply the necessary actions for the first analysis of the incidents, in order to solve the level 1 occurrences according to the SLAs. Provide alternatives and disclosure patches for the costumers; - Management of the relationship with the customer: carry out the necessary and proper communication for the declared incidents and requests, until their resolution; - Escalate incidents and requests: transmission of out-of-order incidents and intervention requests to the appropriated services; - Understand and apply procedures and instructions.   EXPERIENCE REQUIREMENTS - Degree in Software Engineering, Information Technology, Mathematics or similar; - Knowledge of Windows and Linux Operating Systems is required; - Knowledge of network protocols (TCP/IP, http, ftp) will be a plus; - Prerequisites: analytical skills (ex. Analyze and identify the causes of an incident), synthesis skills and be comfortable on the phone in order to reassure the customer. - Ability to work in a team and be autonomous. Be able to apply the instructions and given procedures; - Fluency in French is mandatory; - Good level of English would be a plus. Basic level is mandatory;   OFFER - Attractive wages and benefits; - Good team spirit and collaborative environment.   For application, please send your CV to: generix.maia@generixgroup.com

  COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together! Ready to join us the challenge of digital transformation of prestigious clients?   MAIN RESPONSIBILITIES - Creation and processing of customer requests; - Ensure the follow-up of the interactions (Opening, closing, relaunching, customer notification, completion of technical information and escalation actions); - Apply the necessary actions for the first analysis of the incidents, in order to solve the level 1 occurrences according to the SLAs. Provide alternatives and disclosure patches for the costumers; - Management of the relationship with the customer: carry out the necessary and proper communication for the declared incidents and requests, until their resolution; - Escalate incidents and requests: transmission of out-of-order incidents and intervention requests to the appropriated services; - Understand and apply procedures and instructions.   EXPERIENCE REQUIREMENTS - Degree in Software Engineering, Information Technology, Mathematics or similar; - Knowledge of Windows and Linux Operating Systems is required; - Knowledge of network protocols (TCP/IP, http, ftp) will be a plus; - Prerequisites: analytical skills (ex. Analyze and identify the causes of an incident), synthesis skills and be comfortable on the phone in order to reassure the customer. - Ability to work in a team and be autonomous. Be able to apply the instructions and given procedures; - Fluency in French is mandatory; - Good level of English would be a plus. Basic level is mandatory;   OFFER - Attractive wages and benefits; - Good team spirit and collaborative environment.    

COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together! Ready to join us the challenge of digital transformation of prestigious clients?   MAIN RESPONSIBILITIES - Creation and processing of customer requests; - Ensure the follow-up of the interactions (Opening, closing, relaunching, customer notification, completion of technical information and escalation actions); - Apply the necessary actions for the first analysis of the incidents, in order to solve the level 1 occurrences according to the SLAs. Provide alternatives and disclosure patches for the costumers; - Management of the relationship with the customer: carry out the necessary and proper communication for the declared incidents and requests, until their resolution; - Escalate incidents and requests: transmission of out-of-order incidents and intervention requests to the appropriated services; - Understand and apply procedures and instructions.   EXPERIENCE REQUIREMENTS - Degree in Software Engineering, Information Technology, Mathematics or similar; - Knowledge of Windows and Linux Operating Systems is required; - Knowledge of network protocols (TCP/IP, http, ftp) will be a plus; - Prerequisites: analytical skills (ex. Analyze and identify the causes of an incident), synthesis skills and be comfortable on the phone in order to reassure the customer. - Ability to work in a team and be autonomous. Be able to apply the instructions and given procedures; - Fluency in French is mandatory; - Good level of English would be a plus. Basic level is mandatory;   OFFER - Attractive wages and benefits; - Good team spirit and collaborative environment.   For application, please send your CV to: generix.porto@generixgroup.com

COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together!   Ready to join us the challenge of digital transformation of prestigious clients?   JOB DESCRIPTION The Application Production Technician is in charge and responsible for any application roll-out, patch or release upgrade on the operational Cloud environments.   MAIN RESPONSIBILITIES - Set and deploy applications registered in Generix Service Catalog, according to the existing processes; - Update and guarantee a continuous follow up of change requests with customers and partners; - Implement change management acts according to existing and documented standards defined in the company; - Be responsible and assure a quality control and risk assessment before implementation; - Ensure a post-implementation review with the customer and partners; - Produce activity reports for the team manager on daily basis.   EXPERIENCE REQUIREMENTS - Level 4/5 in Computer Science, Electronic or similar. Degree in Information Technology, Mathematics or similar will be a plus; - Experience in the contact and resolution of the requests made by the customer and partners; - Knowledge of Linux or Windows operating systems; - Knowledge of protocols: HTTP, FTP, SFTP, etc; - Fluency in French and English (speaking and writing) is required; - Knowledge of PostgreSQL would be a plus; - Knowledge of EDI would be a plus.   PERSONAL SKILLS - Collaborative attitude and proactive mindset; - Curious, open mindedness, ability to adapt and not afraid to leave the comfort zone; - Excellent communication and interpersonal skills; - Ability to prioritize customer requests on daily basis; - Expertise problem solving skills; - Willing to collaborate and strengthen the relationship between the teams.   OFFER - Attractive wages and benefits; - Good team spirit and collaborative environment.

  COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together!   Ready to join us the challenge of digital transformation of prestigious clients?   JOB DESCRIPTION The Application Production Technician is in charge and responsible for any application roll-out, patch or release upgrade on the operational Cloud environments.   MAIN RESPONSIBILITIES - Set and deploy applications registered in Generix Service Catalog, according to the existing processes; - Update and guarantee a continuous follow up of change requests with customers and partners; - Implement change management acts according to existing and documented standards defined in the company; - Be responsible and assure a quality control and risk assessment before implementation; - Ensure a post-implementation review with the customer and partners; - Produce activity reports for the team manager on daily basis.   EXPERIENCE REQUIREMENTS - Level 4/5 in Computer Science, Electronic or similar. Degree in Information Technology, Mathematics or similar will be a plus; - Experience in the contact and resolution of the requests made by the customer and partners; - Knowledge of Linux or Windows operating systems; - Knowledge of protocols: HTTP, FTP, SFTP, etc; - Fluency in French and English (speaking and writing) is required; - Knowledge of PostgreSQL would be a plus; - Knowledge of EDI would be a plus.   PERSONAL SKILLS - Collaborative attitude and proactive mindset; - Curious, open mindedness, ability to adapt and not afraid to leave the comfort zone; - Excellent communication and interpersonal skills; - Ability to prioritize customer requests on daily basis; - Expertise problem solving skills; - Willing to collaborate and strengthen the relationship between the teams.   OFFER - Attractive wages and benefits; - Good team spirit and collaborative environment (Centro Empresarial Lionesa).   For application, please send your CV to: generix.porto@generixgroup.com  

COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together!   Ready to join us the challenge of digital transformation of prestigious clients?   JOB DESCRIPTION Ensure the resolution of incidents, for the solutions installed at the customers' premises, within the deadlines and the defined contractual framework.   MAIN RESPONSABILITIES  - Creation and processing of customer requests; - Analysis of customer requests and anomalies; - Configuration control; - Propose solutions and resolve incidents within contractual deadlines; - Update the status of the customer support request in the information system; - Anticipate and alert in case of difficulties to solve, by yourself, the incident; - Create and update of correction sheets; - Transmit the necessary information to the maintenance service department.   EXPERIENCE REQUIREMENTS - Computer training or first experience in IT / support; - Ideally first experience in transports, logistics and IT; - Supply Chain business knowledge; - Ideally WMS product knowledge; - Knowledge of SQL; - Fluency in French (speaking and writing) and English is required; - Prerequisites: analytical capabilities, team spirit, autonomy.   OFFER - Attractive wages and benefits; - Excellent work conditions and environment (Centro Empresarial Lionesa).   For application, please send your resume to: generix.porto@generixgroup.com

You don't need previous experience - We offer training ! Location: Oriente – Lisbon Company: Chubb – Chubb is the world's largest publicly traded property and personal insurance company. Chubb operates in 54 countries offering property, personal and business insurance, as well as accident, supplementary health, reinsurance and life insurance. We are looking for German and English speaking employees for our team in Lisbon to support our customers (inbound calls, emails and chat) Project starts 21.09.2022 Your tasks: Receiving telephone calls or chat from clients wishing to obtain various types of information concerning their insurance policy Depending on the case, the request will be processed via a transaction in our client policy administration system, and/or by the writing and sending of reply to letters/emails, information, contract documents, etc., to the insured. "Indexation & electronic archiving in our document management tool. Policy changes requests, updating payment details Make claims and cancel requests." Our expectations: EU citizenship or a residence permit in Portugal You speak native German (C2) You speak English You are living in Lisbon or ready to move there You like interacting with people We offer: Full time employment [Shedules: Monday to Friday 8:30 am to 17:00 pm (40h per week)] Work in the company office in Lisbon – Oriente Permanent contract with 3 months of trial period Online hiring proces Competetive salary and bonus system: 1000€ gross x 14 months up to 100€  performance      bonus/month +  signing bonus: 3000€ (additional 750€ paid after 3, 6, 9 and 12 months) Meal allowance23 € NET per day Flight ticket reimbursement after 6 months Possibility of accommodation in a company - owned apartment Health Insurance (after 6 months)   We look forward to you ! By applying for this offer, you agree to our Privacy Policy and consent to the processing of your personal data and sharing it with the client offering this vacancy.

You don't need previous experience - We offer training ! Location: Oriente b'/xe2/x80/x93' Lisbon Project starts on 6.12.2023 Company: The world's largest publicly traded property and personal insurance company. Operates in 54 countries offering property, personal and business insurance, as well as accident, supplementary health, reinsurance and life insurance. We are looking for German and English speaking employees for our team in Lisbon to support our customers (inbound calls, emails and chat) Your tasks: Receiving telephone calls or chat from clients wishing to obtain various types of information concerning their insurance policy Indexation b'&' electronic archiving in our document management tool. Policy changes requests, updating payment details Make claims and cancel requests Our expectations: EU citizenship or a residence permit in Portugal You speak native German (C2) You speak English (B2) You like interacting with people We offer: Full time employment Work on site in the company office in Lisbon b'/xe2/x80/x93' Oriente [Shedules: Monday to Friday 8.30 a.m. to 17.30 p.m] 6 months fixed-term contract with possibility of extension Online hiring proces Competetive salary and bonus system: 1100 b'/xe2/x82/xac'b'/xc2/xa0' gross x 14 months up to 100b'/xe2/x82/xac'b'/xc2/xa0' performance bonus/ month + Complexity Bonus 100b'/xe2/x82/xac'/12months Meal allowance 7.23 b'/xe2/x82/xac' NET per day Flight ticket reimbursement after 6 months Possibility of accommodation in a company - owned apartment Health Insurance since day 1 (free after 6 months) b'/xc2/xa0' Send your CV by email paco@prorekruter.com b'/xc2/xa0' We look forward to you ! By applying for this offer, you agree to our Privacy Policy and consent to the processing of your personal data and sharing it with the client offering this vacancy.

You don't need previous experience - We offer training ! Location: Oriente b'/xe2/x80/x93' Lisbon Project starts on 6.12.2023 Company: The world's largest publicly traded property and personal insurance company. Operates in 54 countries offering property, personal and business insurance, as well as accident, supplementary health, reinsurance and life insurance. We are looking for German and English speaking employees for our team in Lisbon to support our customers (inbound calls, emails and chat) Your tasks: Receiving telephone calls or chat from clients wishing to obtain various types of information concerning their insurance policy Indexation b'&' electronic archiving in our document management tool. Policy changes requests, updating payment details Make claims and cancel requests Our expectations: EU citizenship or a residence permit in Portugal You speak native Dutch (C2) You speak English (B2) You like interacting with people We offer: Full time employment Work on site in the company office in Lisbon b'/xe2/x80/x93' Oriente [Shedules: Monday to Friday 8.00 a.m. to 17.30 p.m] 6 months fixed-term contract with possibility of extension Online hiring proces Competetive salary and bonus system: 1100 b'/xe2/x82/xac' gross x 14 months up to 100b'/xe2/x82/xac'b'/xc2/xa0' performance bonus/ month + Complexity Bonus 100b'/xe2/x82/xac'/12months + Signing Bonus 2000b'/xe2/x82/xac' (additional 500b'/xe2/x82/xac' paid after 3, 6, 9 and 12 months) Meal allowance 7.23 b'/xe2/x82/xac' NET per day Flight ticket reimbursement after 6 months Possibility of accommodation in a company - owned apartment Health Insurance since day 1 (free after 6 months) b'/xc2/xa0' Send your CV by email paco@prorekruter.com b'/xc2/xa0' We look forward to you ! By applying for this offer, you agree to our Privacy Policy and consent to the processing of your personal data and sharing it with the client offering this vacancy.

You don't need previous experience - We offer training ! Location: Oriente b'/xe2/x80/x93' Lisbon Company: The world's largest publicly traded property and personal insurance company. Operates in 54 countries offering property, personal and business insurance, as well as accident, supplementary health, reinsurance and life insurance. We are looking for French and English speaking employees for our team in Lisbon to support our customers (inbound calls, emails and chat) Project startsb'/xc2/xa0' 8.11.2023 Your tasks: Receiving telephone calls or chat from clients wishing to obtain various types of information concerning their insurance policy Depending on the case, the request will be processed via a transaction in our client policy administration system, and/or by the writing and sending of reply to letters/emails, information, contract documents, etc., to the insured. ndexation b'&' electronic archiving in our document management tool. Policy changes requests, updating payment details Make claims and cancel requests Our expectations: EU citizenship or a residence permit in Portugal You speak native French (C2) You speak English (B2) You are living in Lisbon or ready to move there You like interacting with people We offer: Full time employment [Shedules: Monday to Friday 7:30 am to 8:00 pm (40h per week)] Work in the company office in Lisbon b'/xe2/x80/x93' Oriente 6 months fixed-term contract with the possibility of extension Online hiring proces Competetive salary and bonus system: 890b'/xe2/x82/xac' gross x 14 months up to 100b'/xe2/x82/xac'b'/xc2/xa0' performance b'/xc2/xa0'b'/xc2/xa0'b'/xc2/xa0'b'/xc2/xa0'b'/xc2/xa0'bonus/month + complexity bonus: 60b'/xe2/x82/xac'/month Meal allowance23 b'/xe2/x82/xac' NET per day Flight ticket reimbursement after 6 months Possibility of accommodation in a company - owned apartment Free Health Insurance (after 6 months) b'/xc2/xa0' Send your CV by email paco@prorekruter.com We look forward to you ! By applying for this offer, you agree to our Privacy Policy and consent to the processing of your personal data and sharing it with the client offering this vacancy.

We are looking for a bright and enthusiastic Product Designer. As a Product Designer at Sensei, your number one job is to solve user problems. You will work closely with product managers, ML engineers, data scientists, and UX designers to iterate and build a usable, useful and delightful experience that the product team can launch. You’ll engage across all stages of a project, using your skills in concepting, prototyping, service design, information design, workshop facilitation, and user research. As a T-shaped product designer, you have at least one area you’re an expert in but can handle a broad range of tasks from preparing assets for engineers to leading sprints. At Sensei, we empower autonomous checkout for brick & mortar retailers with our computer vision system. Since launch, we are engaged with multiple retailers and are in the process of deploying our first Autonomous Stores across Europe. What you'll be doing: Deeply understand the technology and features of the products. Conduct solution validation with the team and incorporate insights into design decisions to fulfil user and business needs. Create deliverables for Sensei products (for example, competitive analyses, user flows, low fidelity wireframes, high fidelity mockups, prototypes, etc.) that solve real user problems through the user experience. Communicate the results of UX activities within your Product Team, Engineering, clients, and other interested Sensei team-members using clear language that simplifies complexity. Proactively identify both small and large usability issues. Practice design iteration and take part in the release process by breaking down the designs to fit release cadence, reviewing and approving merge requests submitted by developers. Keep design components available and up to date in prototyping tools, ensuring that reusable components fit visually and functionally together, actively contribute to the Design System. Participate in Design Reviews, giving and receiving feedback in an appropriate way. Deeply understand the needs of retailers, Store clients, Store Staff, Store Managers and the overall retail industry. About you: Relevant experience in UX/UI Design; Usability and Accessibility mindset; Comfortable with prototyping tools (InVision, Balsamiq or others); At ease with Adobe CS and best friends with Figma; Knowledge of standards and best practices for IOS, Android and Web; Excellent level of spoken and written English; Strong prioritisation and project management skills, including timely and dedicated communication of timelines, status, and critical issues;   Perks and Benefits: Amazing personal growth experience - The rare chance of having decision ownership and direct impact on the growth of a venture-backed startup; Remote and flexible working hours – as long as you get the work done; Ownership - This is the most exciting time to join Sensei, and you'll have direct input and influence on the direction we take; Motivating compensation – Competitive compensation package; Working with a motivated and talented team - A fun and supportive office environment working alongside some real experts; Impactful work – you'll have a rare opportunity to build a product literally used by millions of people across the world; A holiday allowance of 24 days per year; Top of the range equipment to help you do your job to the highest possible standard; Regular learning meetings as part of our growth-mindset culture. Does it sound like "the job" you're looking for? Great! Apply below and let us know why you are fit to work at Sensei. Join us, and you'll have a meaningful role in the next evolution of the shopping experience.  Link: https://sensei.teamtailor.com/jobs/1112940-product-designer

About Celiveo Celiveo is a growing global software publisher with operations in Singapore, Europe, US, Canada and Australia. We develop software and hardware solutions for large enterprise companies that secure business documents that are scanned, printed, stored in the Cloud or displayed on smartphones. Our direct clients are printers and MFP vendors and large global companies. Celiveo is growing its new Singapore R&D center and is looking for enthusiastic engineers. Successful candidates will have opportunities to work with a talented and experienced global R&D team to drive meaningful innovations that excite our customers. We offer challenging projects and attractive remuneration packages to ambitious, forward thinking individuals who like uncharted territories and have passion for innovation and quality. Job Description Celiveo is looking for a talented and experienced senior engineer with Java/Android development expertise to join its Current and New Product Engineering support team who will be working in a dynamic and international team stepping in to investigate and fix defects or implement features in the backlog by liaising with our regional support centers and our internal R&D team. Experience in code analysis and troubleshooting procedures is mandatory as well as being inquisitive and autonomous. Main Responsibilities & Duties Report to the R&D Manager Handle Level 3 technical investigation upon escalations from the Celiveo regional support centers, on our Current Products. The role touches every single technology used in our solution you need to be ready to learn quickly new technologies that are added to our solutions. That includes IIS, Linux (ARM/x86), Android, iOS, macOS, Azure Cloud etc. Analyze requests, perform efficient troubleshooting and work with the fellow engineers to solve, qualify and document a defect fix. Bring product improvement ideas to the Product Manager and contribute to the product quality Apply rigorously coding standards defined by the company. Use internal tools to organize your work and report your progress clearly and on a periodic basis to the senior leadership team. Performs other duties as assigned by your management Qualification Bachelor in Computer Science, Computer Engineering or equivalent combination of education Minimum 3 years of Java / Android software development Other skills like C# and C skills are a plus Understanding of software development cycles, tests methodologies and debugging strategies is mandatory. Job Type: Full-time Language: English is mandatory to fill this position. Contact us at: jobs@celidev.com Location: Lisboa - Parque das Nações

Sensei is a technology company launched in 2017, designing the most advanced and state-of-the-art store automation system. We are redefining the way retail works and built the only enterprise-class system ready for wide deployment across multiple existing stores. Trough AI-powered computer vision systems, sensor fusion and unique algorithms we offer the smoothest shopping experience, where customers grab what they want and leave! We are actively looking for an experienced and highly driven  Business Strategy Director  to build, develop and support a strong strategy for our fast-growing business. In this role, you will join a team that loves consumer technology, business strategy, building new opportunities, and growing relationships. You will be on the leading edge of helping to shape Sensei direction and the future of retail. What you'll be doing: Deliver strategic recommendations grounded in relevant retail and competitors insights; Build materials and transfer internal knowledge to develop our growth and customer management further; Understand our customers market questions and translate these into suitable products, including business models, costs, and issues to resolve in execution.  Together with the team, translate input from various analyses (e.g., existing or new market research, customer database information, insights) into specific and actionable business activities; Support client development by helping teams understand how market/industry insights could help our growth strategy; Support Sensei Digital Product initiatives through in-depth research of customer insights needs – from developing research to execution to analyses and recommendations; Help develop original marketing concepts centred on market insights; Support externalization efforts on market insights for audiences of existing and potential clients; Moreover, you will manage our relationships with external research and support internal requests and initiatives. About you: > 5 years of relevant work experience in a leading consulting firm or a fast-growing company; Outstanding record of academic achievement; Proven record of leadership in a work setting and/or through extracurricular activities; Initiative taker, eager to break new ground, create opportunities for others; Exceptional analytical and quantitative problem-solving skills; Ability to work collaboratively in a team environment; Ability to work effectively with people at all levels in an organization; Ability to communicate complex ideas effectively – both verbally and in writing – in English; Experience in the retail or Deep-Tech sector is a plus. Benefits & Perks Amazing personal growth experience - The rare chance of having decision ownership and direct impact on the growth of a venture-backed startup; Flexible working hours – as long as you get the work done; Ownership - This is the most exciting time to join Sensei, and you'll have direct input and influence on the direction we take; Motivating compensation – Competitive compensation package; Working with a motivated and talented team - A fun and supportive office environment working alongside some real experts; Impactful work – you'll have a rare opportunity to build a product literally used by millions of people across the world; A holiday allowance of 24 days per year; Top of the range equipment to help you do your job to the highest possible standard; Regular learning meetings as part of our growth-mindset culture.  Does it sound like “the job” you’re looking for? Amazing! Apply then:) Link:https://sensei.teamtailor.com/jobs/1065735-business-strategy-director

Sensei is a technology company launched in 2017, designing the most advanced and state-of-the-art store automation system. We are redefining the way retail works and built the only enterprise-class system ready for wide deployment across multiple existing stores. Trough AI-powered computer vision systems, sensor fusion and unique algorithms we offer the smoothest shopping experience, where customers grab what they want and leave! We are actively looking for a highly driven  Market & Strategic Analyst  to identify the best strategies through Market analysis and implement strategies to accelerate our growth. We hire talented people who thrive on solving challenging problems and give them opportunities to hone new skills, try new approaches, and grow in new directions. Our culture is at the heart of our success, and it's our authentic, humble, gritty people who turn Sensei into a better company.  What you'll be doing: Deliver strategic recommendations grounded in relevant retail and competitors insights; Build materials and transfer internal knowledge to develop our growth and customer management further; Understand our customers market questions and translate these into suitable products, including business models, costs, and issues to resolve in execution; Together with the team, translate input from various analyses (e.g., existing or new market research, customer database information, insights) into specific and actionable business activities; Support client development by helping teams understand how market/industry insights could help our growth strategy; Support Sensei Digital Product initiatives through in-depth research of customer insights needs – from developing research to execution to analyses and recommendations; Help develop original marketing concepts centred on market insights; Support externalization efforts on market insights for audiences of existing and potential clients; Moreover, you will manage our relationships with external research and support internal requests and initiatives. About you: > 2-3 years of relevant work experience in a leading consulting firm or a fast-growing company; Outstanding record of academic achievement; Initiative taker, eager to break new ground, create opportunities for others; Exceptional analytical and quantitative problem-solving skills; Ability to work collaboratively in a team environment; Ability to work effectively with people at all levels in an organization; Ability to communicate complex ideas effectively – both verbally and in writing – in English; Experience in the retail or Deep-Tech sector is a plus. Benefits & Perks Amazing personal growth experience - The rare chance of having decision ownership and direct impact on the growth of a venture-backed startup; Flexible working hours – as long as you get the work done; Ownership - This is the most exciting time to join Sensei, and you'll have direct input and influence on the direction we take; Motivating compensation – Competitive compensation package; Working with a motivated and talented team - A fun and supportive office environment working alongside some real experts; Impactful work – you'll have a rare opportunity to build a product literally used by millions of people across the world; A holiday allowance of 24 days per year, with the office; Top of the range equipment to help you do your job to the highest possible standard; Regular learning meetings as part of our growth-mindset culture. Does it sound like “the job” you’re looking for? Amazing! Apply then:) Link: https://sensei.teamtailor.com/jobs/1063100-market-strategic-analyst

About the job role:   As a Social Media Engager, you will interact in a friendly, authentic, and personalized way, listening to our client’s customers' unique situations and acknowledging their needs. You will be the main brand ambassador of our airline company client, crucially contributing to the improvement of our airline’s customer experience. Requirements   We are looking for:   Native or Proficient German (C2) Fluency in English (B2) Excellent communication skills coupled with empathy and team spirit Previous experience with GDS tools like Amadeus, Galileo, or Sabre is preferential Previous experience in Customer Service or as a tourism/travel representative is a plus  For non-EU residents, it is mandatory to have a valid work permit. Responsibilities   As a Social Media Engager, you will:   Booking management (altering, canceling, or creating new reservations) Assist clients via chat or social media in the after-sales process by answering inquiries regarding the reservations and attending to potential requests. Managing the reservations back-office (ticket issuing, modification, and cancellation of reservations). Give real-time, accurate information that empowers the customer to make decisions. Go beyond the customer's service expectations so they will remember and share their great experience. Listen to the customer's unique situation and acknowledge their needs. What We Offer     We offer you: Competitive wages (14 monthly payments per year) Performance bonus Transportation allowance Health insurance with a dental plan (after 6 months contract) Relocation package: shared accommodation and flight reimbursement Possibility to do Work from Home*   Life at our company:  Work with a diverse environment with people from over 15 nationalities  Benefit from our modern amenities, many discounts in local businesses, company parties and events and much more! We promote inter-company mobility to work at any of our sites around the world. New and modern offices located in Lisbon (Parque das Nações, Oriente).

As a Customer Care Advisor, you will advise our customers on the best products and pet accessories in the available catalog. Your project is the largest pet product retailer in Europe. As a Customer Care Advisor, you will: Assist clients via inbound calls and e-mail by answering customer inquiries and/or attending to potential requests. Become a specialist in our Client’s products and services Resolve product or service problems by clarifying the customer's complaints. Provide accurate, valid, and complete information by using the right methods/tools. Give real-time, accurate information that empowers the customer to make decisions. Listen to the customer's unique situations and acknowledge their needs. Go beyond the customer's service expectations so they will remember and share their great experience. We are looking for: Proficient in English (C1/C2) Previous experience in Customer Service is highly valued Excellent communication skills coupled with empathy, team spirit and customer-oriented Familiarity with Pet-related stuff is highly valued Have a positive and can-do attitude For non-EU residents, it is mandatory to have a valid work permit. Apply here https://bit.ly/3iGbgAj or send an email to [email protected]

As a Travel advisor representative you will be keeping in contact with clients by receiving incoming calls and emails, managing claims and requests promoting and marketing the business, assist customers and hotel partners via phone regarding customer bookings... Profile: • Fluency in German (C1/C2) • Intermediate to fluent level of English • Good computer skills • Excellent communication skills • Team spirit and flexibility On offer: 3000€ signing bonus. Competitive wages (14 monthly payments per year). Bonus performance. On going training Health insurance with a dental plan (after 6 months contract). Relocation package - shared accommodation and flight reimbursement if needed. Opportunities for career progression and possibilities for an international career through the International.