Customer service representative espanhol

We're Adecco Human Resources, throughout our specialization line in Call Center solutions, we are selecting for our prestigious client: Customer Service Representative (M/F) for the Italian/English Market. Tasks: Customer service call; Give support to the through others means of communication, namely email and chat; Respond to customer inquiries regarding service and service and product related inquiries; Inform the costumer about specific products, services, policies, and procedures No need to make any sales. Requirements: Fluent language skills in Italian- verbal, reading and writing; Advanced level of English - verbal, reading and writing; Excellent communication skills; Customer service – oriented and high focus on customer satisfaction; Strong administration and organization skills; Keen eye for detail to ensure high accuracy; Intermediate PC skills; Immediate availability. Offer: Base salary + language complement + food allowance + productivity bonus; Home Office; Availability to work through rotational schedules and time off; Introduction and continuous training; Relocation package, if applicable; Signing Bonus. Feel free to contact and ask any questions you might have!

We're Adecco Human Resources, throughout our specialization line in Call Center solutions, we are selecting for our prestigious client: Customer Service Representative (M/F) for the Dutch/English Market. Tasks: Customer service call; Give support to the through others means of communication, namely email and chat; Respond to customer inquiries regarding service and service and product related inquiries; Inform the costumer about specific products, services, policies, and procedures No need to make any sales. Requirements: Fluent language skills in Dutch- verbal, reading and writing; Advanced level of English - verbal, reading and writing; Excellent communication skills; Customer service – oriented and high focus on customer satisfaction; Strong administration and organization skills; Keen eye for detail to ensure high accuracy; Intermediate PC skills; Immediate availability. Offer: Base salary + language complement + food allowance + productivity bonus; Home Office; Availability to work through rotational schedules and time off; Introduction and continuous training; Relocation package; Signing Bonus. Feel free to contact and ask any questions you might have!

We're Adecco Human Resources, throughout our specialization line in Call Center solutions, we are selecting for our prestigious client: Customer Service Representative (M/F) for the German/English Market. Tasks: Customer service call; Give support to the through others means of communication, namely email and chat; Respond to customer inquiries regarding service and service and product related inquiries; Inform the costumer about specific products, services, policies, and procedures.   Requirements: Fluent language skills in German- verbal, reading and writing; Advanced level of English - verbal, reading and writing; Excellent communication skills; Customer service – oriented and high focus on customer satisfaction; Strong administration and organization skills; Keen eye for detail to ensure high accuracy; Intermediate PC skills; Immediate availability.   Offer: Base salary + language complement + food allowance + productivity bonus; Home Office; Availability to work through rotational schedules and time off; Introduction and continuous training; Signing Bonus; Relocation Package, if applicable.   Feel free to contact and ask any questions you have!

We're Adecco Human Resources, throughout our specialization line in Call Center solutions, we are selecting for our prestigious client: Customer Service Representative (M/F) for the Danish/English Market. Tasks: Customer service call; Give support to the through others means of communication, namely email and chat; Respond to customer inquiries regarding service and service and product related inquiries; Inform the costumer about specific products, services, policies, and procedures No need to make any sales. Requirements: Fluent language skills in Danish- verbal, reading and writing; Advanced level of English - verbal, reading and writing; Excellent communication skills; Customer service – oriented and high focus on customer satisfaction; Strong administration and organization skills; Keen eye for detail to ensure high accuracy; Intermediate PC skills; Immediate availability. Offer: Base salary + language complement + food allowance + productivity bonus; Home Office; Availability to work through rotational schedules and time off; Introduction and continuous training; Relocation package; Signing Bonus. Feel free to contact and ask any questions you might have!

Are you passionate about costumer support and social media? Then this job is definitely for you:) Come and work to one of the best places to work in Lisbon with a multicultural team from all over the world. What will you be doing as an English Customer Delight Representative? - Support (by chat, email or phone) and help small and medium sized businesses grow. - Support and expand the self serve advertising base for SMB (Server Message Block) clients in the online and digital advertising domain. - Provide sales support for all self service products. - Provide product and tool support to improve clients’ experience. - Identify trends and solve problems facing multiple SMB clients. - Provide product insights and feedback from our customers to our engineering crew. Are you the right person for this challenge? Then you must be: - Fluent in English (C2 Level or Native). - Good computer skills. - Previous experience in customer service or/and customer support. - Excellent communication skills. - Good listening and empathy skills.   What do we have to offer? - Competitive salary; - Fixed-term, renewable employment contract;   For those of you interested please share your CV and we will get in touch. Best of luck:)

Buwelo Europe is hiring!! Work from home in Portugal! Amazing opportunity for a project with huge potential! Be part of an amazing multinational company with offices in Europe, Asia, Africa, Latam. We really care about you, and we mean it!! Just look at our scores on the Internet and feedback from our employees and you will see what we mean! Or ask our employees, our Employee Net Promoter Score is 97% in Europe. We are looking for talented individuals who speak the following languages: German Be part of this project while working from home in Portugal. This is an amazing opportunity to help us build this market that will definitely grow and for future career opportunities for you. You will be representing one of our clients by answering email inquiries, and potentially, phones in the future. Our client is a top market company and a real pleasure to work with. The mission of the CSR is to take ownership of the interaction and follow the right processes, in order to help customers by resolving their questions and complaints by email with the highest level of satisfaction (CSAT).   What are we looking for: -Native or C1 minimum level of any above European language -You need a minimum level of B2 #English as a second language -Experience in the #BPO industry is a plus -Experience in the #CustomerService Industry -Great communication skills, commitment, and energy -Passionate and hardworking I-Looking for a long term career -Currently leaving in #Portugal or arriving in Portugal in the next month   What we offer: - Competitive salary and stability - International career in a multicultural environment - Meal allowance - Performance bonus - Work contract for an indefinite period - Holiday and Christmas bonuses - Free Portuguese language courses - Work accident insurance - Continuous learning/development courses - Monday to Friday shift - Work From Home -- equipment provided - Teamwork activities and much more!!!   We are really looking forward to hearing from you! Regards The recruiting team!

Apresentação do departamento e do cargo #Departamento Procuramos um Representante de Atendimento ao Cliente (Keepbiz Customer Support Representative) para o nosso departamento de Atendimento ao Cliente que forneça conselhos, escuta e soluções para os nossos Clientes. As nossas equipas de atendimento ao Cliente são essenciais para garantir um serviço que atendas aos nossos requisitos de qualidade. As nossas equipas de atendimento ao Cliente estão divididas em seis áreas, Cloud, Web, Telecom, Keepbiz, Serviços profissionais em Cloud e Projetos transversais. Juntar-se-á a uma equipa experiente de Suporte de 1ª linha, responsável por fornecer suporte aos nossos Clientes de diferentes países. Principais Responsabilidades e Atividades do Cargo #Missões Ligado ao atendimento ao Cliente, terá os seguintes desafios: • Responder às perguntas multicanal (via telefone, email, chat) dos Clientes sobre faturação, seguimento dos pedidos, administração; • Responder a escalonamentos e informando os Clientes sobre o processo correto; • Manter os Clientes atualizados sobre a evolução de uma investigação e a sua resolução. • Fornecendo serviço de suporte pós-venda; • Participar na definição de ações de fidelidade e missões; • Compreender, integrar e desenvolver um argumento para promover a imagem da marca OVHcloud para futuros Clientes; • Criar uma imagem da OVHcloud como empresa com forte experiência e excelente suporte ao Cliente. • Esta posição pode exigir turnos de fim de semana e/ ou noite • Turnos rotativos uma opção híbrida estará disponível Na OVHcloud, incentivamos a ousadia e a iniciativa. Para além destas missões, esperamos, portante, que seja pró-ativos e participe na melhoria continua da sua missão. #Perfile • O português e inglês fluente são essenciais. Um terceiro idioma (francês, espanhol, italiano ou alemão) é obrigatório. • Ótimas capacidades de comunicação; • Capacidade de gerir prioridades; • Forte foco no atendimento ao Cliente; • Com ótimo sentido de ajuda, quer ter um impacto positivos nos seus contatos internos e/ou externos. • Está aberto ao mundo e trabalhar num contexto internacional é importante para si.

Estamos à procura de um/uma Customer Support Coordinator, dinâmico, proativo, que mobilize a equipa para encontrar as melhores soluções e alternativas para garantir a satisfação dos nossos clientes.   Irás liderar a nossa Support Team, que pertence à Service Unit, a unidade responsável pelo contacto com a rede de Parceiros PHC e pelo crescimento de know-how no software PHC. Somos uma equipa que pensa de forma crítica e está sempre disponível para encontrar as melhores soluções, tendo sempre em conta as necessidades dos nossos Parceiros e dos Utilizadores do Software PHC.   Responsabilidades Coordenar a equipa, fazendo o planeamento, gestão de objetivos, budget e desenvolvimento dos colaboradores Gerir prioridades e tomada de decisão Envolver as equipas internas em encontrar as soluções mais eficazes, em articulação com o cliente Elaborar reports dos níveis de serviço, com o objetivo de melhoria contínua das soluções e serviço PHC   Requisitos Formação académica na área de gestão, contabilidade ou tecnologias de informação Experiência e motivação na liderança de equipas Experiência na gestão e contacto com cliente Atitude proativa, capacidade de comunicação e resiliência Conhecimentos de espanhol (preferencial)     Não deixes que a síndrome de impostor te impeça de concorreres ao teu trabalho de sonho. Se não cumpres todos os requisitos, mas achas que tens o que é preciso para te juntares à equipa, envia-nos na mesma um email e explica-nos porque devemos considerar a tua candidatura.   Candidata-te através do link: https://bit.ly/3oO1LTV   Sobre a PHC Software Somos a PHC Software. Também conhecidos por criadores de software espetacular que acelera o negócio das empresas. E tudo começa em better management for happier people, porque trabalhar na PHC é participar na sua criação e a responsabilidade também é tua, já que foram as pessoas da PHC que criaram aquela que é hoje uma empresa líder no desenvolvimento de software de gestão: uma empresa global, presente em três continentes, com mais de 159.000 utilizadores em todo o mundo. Se ainda te questionas sobre se este é sítio certo para ti, lembra-te que tudo na vida é uma atitude, e a nossa é baseada em três ideias fundamentais: Adapt & Grow, Cool But Pro e Make an Impact. Se também é a tua, de que estás à espera?   Observações: Todas as candidaturas serão tratadas com confidencialidade ao abrigo da Lei de Proteção de Dados. Somente serão consideradas as candidaturas que reúnam o perfil solicitado. Todas as restantes ficarão em base de dados para futuras solicitações.  

Estamos à procura de um Customer Support Coordinator, dinâmico, proativo, que mobilize a equipa para encontrar as melhores soluções e alternativas para garantir a satisfação dos nossos clientes.   Irás liderar a nossa Support Team, que pertence à Service Unit, a unidade responsável pelo contacto com a rede de Parceiros PHC e pelo crescimento de know-how no software PHC. Somos uma equipa que pensa de forma crítica e está sempre disponível para encontrar as melhores soluções, tendo sempre em conta as necessidades dos nossos Parceiros e dos Utilizadores do Software PHC.   Responsabilidades Coordenar a equipa, fazendo o planeamento, gestão de objetivos, budget e desenvolvimento dos colaboradores Gerir prioridades e tomada de decisão Envolver as equipas internas em encontrar as soluções mais eficazes, em articulação com o cliente Elaborar reports dos níveis de serviço, com o objetivo de melhoria contínua das soluções e serviço PHC   Requisitos Formação académica na área de gestão, contabilidade ou tecnologias de informação Experiência e motivação na liderança de equipas Experiência na gestão e contacto com cliente Atitude proativa, capacidade de comunicação e resiliência Conhecimentos de espanhol (preferencial)     Não deixes que a síndrome de impostor te impeça de concorreres ao teu trabalho de sonho. Se não cumpres todos os requisitos, mas achas que tens o que é preciso para te juntares à equipa, envia-nos na mesma um email e explica-nos porque devemos considerar a tua candidatura.   Candidata-te através do link: https://bit.ly/3oO1LTV   Sobre a PHC Software Somos a PHC Software. Também conhecidos por criadores de software espetacular que acelera o negócio das empresas. E tudo começa em better management for happier people, porque trabalhar na PHC é participar na sua criação e a responsabilidade também é tua, já que foram as pessoas da PHC que criaram aquela que é hoje uma empresa líder no desenvolvimento de software de gestão: uma empresa global, presente em três continentes, com mais de 159.000 utilizadores em todo o mundo. Se ainda te questionas sobre se este é sítio certo para ti, lembra-te que tudo na vida é uma atitude, e a nossa é baseada em três ideias fundamentais: Adapt & Grow, Cool But Pro e Make an Impact. Se também é a tua, de que estás à espera?   Observações: Todas as candidaturas serão tratadas com confidencialidade ao abrigo da Lei de Proteção de Dados. Somente serão consideradas as candidaturas que reúnam o perfil solicitado. Todas as restantes ficarão em base de dados para futuras solicitações.

Position:  We are currently seeking a highly motivated and skilled individual to join our team as a Work-from-Home Multilingual Customer Support Representative.  This is an exciting remote opportunity to work in a fast-paced and dynamic environment, assisting our diverse customer base with their inquiries and providing exceptional support in English, Spanish, and Portuguese. Responsibilities: -Respond to customer inquiries via various remote channels, including phone, email, and live chat. -Provide prompt and accurate solutions to customer issues and concerns. -Assist customers with product information, order placement, and technical troubleshooting. -Manage customer accounts, update relevant information, and process service requests. -Collaborate with internal teams to resolve complex customer problems and escalate issues when necessary. -Ensure customer satisfaction by delivering exceptional service and exceeding expectations. -Maintain a thorough knowledge of company products, policies, and procedures. Requirements: -Fluency in English, Spanish, and Portuguese (written and spoken) is essential. -Previous experience in a customer support or similar remote role is preferred. -Strong communication skills with the ability to explain technical concepts to non-technical customers. -Excellent problem-solving and analytical abilities. -Detail-oriented with the ability to multitask and prioritize tasks effectively. Access to a stable internet connection and a quiet workspace at home. Flexibility to work in shifts, including weekends and holidays, if required. A positive and customer-focused attitude. How to Apply: -Send an email to andre@kulturetalent.com and I will contact you for all the details!

SEB Group’s mission is to make consumers’ everyday life easier and more enjoyable and contribute to better living all around the world. Going beyond the excellence of its machines, SEB Group offers dedicated after-sales service, ready to act within the shortest possible time frames. As Customer Advisor, you will: Engage with customers via email or telephone to provide product information as part of the post-sales proce We are looking for: Proficient Flemish (C1/C2) Fluency in English (B2) Previous experience in Customer Service or as a Sales Representative is preferred Sales skills are valued Excellent verbal and writing skills coupled with empathy and team spirit Proficiency in IT skills: understanding of Microsoft Office, email, and chat technologies Good logical thinking For non-EU residents, it is mandatory to have a valid work permit. We offer you: Competitive wages (14 monthly payments per year)  Meal allowance paid in voucher card (net) Health insurance with a dental plan (after 6 months of the contract)  Relocation package: shared accommodation (for 12 months) and flight reimbursement (after 6 months) Opportunities for career progression (95% of our promotions are internal) and possibilities for an international career through the Webhelp International Mobility Program  Possibility to do Work from Home* Life at our company: We are certified Great Place to Work for 4 years in a row (2019,2020,2021,2022) Work in a diverse environment with people from over 58 nationalities Benefit from our modern amenities, many discounts in local businesses, company parties and events, and much more! All submissions will be treated confidentially under the General Data Protection Regulation. Webhelp Portugal is an equal opportunity employer. Send your CV to [email protected]

About the job role:   As a Social Media Engager, you will interact in a friendly, authentic, and personalized way, listening to our client’s customers' unique situations and acknowledging their needs. You will be the main brand ambassador of our airline company client, crucially contributing to the improvement of our airline’s customer experience. Requirements   We are looking for:   Native or Proficient German (C2) Fluency in English (B2) Excellent communication skills coupled with empathy and team spirit Previous experience with GDS tools like Amadeus, Galileo, or Sabre is preferential Previous experience in Customer Service or as a tourism/travel representative is a plus  For non-EU residents, it is mandatory to have a valid work permit. Responsibilities   As a Social Media Engager, you will:   Booking management (altering, canceling, or creating new reservations) Assist clients via chat or social media in the after-sales process by answering inquiries regarding the reservations and attending to potential requests. Managing the reservations back-office (ticket issuing, modification, and cancellation of reservations). Give real-time, accurate information that empowers the customer to make decisions. Go beyond the customer's service expectations so they will remember and share their great experience. Listen to the customer's unique situation and acknowledge their needs. What We Offer     We offer you: Competitive wages (14 monthly payments per year) Performance bonus Transportation allowance Health insurance with a dental plan (after 6 months contract) Relocation package: shared accommodation and flight reimbursement Possibility to do Work from Home*   Life at our company:  Work with a diverse environment with people from over 15 nationalities  Benefit from our modern amenities, many discounts in local businesses, company parties and events and much more! We promote inter-company mobility to work at any of our sites around the world. New and modern offices located in Lisbon (Parque das Nações, Oriente).

Join us and you will have the opportunity to be part of a multicultural team, a fast-paced environment, and a diverse pool of engaging projects with some of the best B2C and B2B brands worldwide. We are looking for: Native or Proficient German (C2) Fluency in English (B2) Excellent communication skills coupled with empathy and team spirit Previous experience with GDS tools like Amadeus, Galileo, or Sabre is preferential Previous experience in Customer Service or as a tourism/travel representative is a plus  For non-EU residents, it is mandatory to have a valid work permit. We offer you: Competitive wages  Performance bonus Health insurance with a dental plan (after 6 months contract) Possibility to do Work from Home* Please send an email for details