Customers

Who are “We”? Notify is a hyper-growing technology start-up that uses real time and AI to serve customer relationships. Founded in 2014, Notify is revolutionizing customer relations thanks to the rapid deployment of its proprietary technology. Notify relies on a team of around fifty passionate employees in three countries: France, Brazil, Portugal. Among its customers you can find Bouygues Telecom, AccorHotels, Carrefour… but also pure-players like Voyage Privé, Bazarchic and Showroomprivé!   ‪Your Role Reporting directly to the head of the Customers & Data department, you will participate in the technical implementation, launch and monitoring of the use of Notify. You will ensure that a very high level of execution quality is maintained, primarily guided by the satisfaction of our customers. You will be in charge of a portfolio of customers with whom you will be in direct contact. Your mission will be to support your customers in their long-term implementation and use needs of Notify (customer setup, internal account coordination with Technical Teams and the Customer Sucess)     ‪Profile / Backgrounds You know that the digital world requires more and more technical knowledge and you have a learning capacity that allows you to quickly assimilate this new information. You possess knowledge in: - MySQL; - HTML; - CSS;     You have a pronounced taste for creating new solution and have a curious mind, you have the ability to creatively find solutions and solve problems. You are methodical, rigorous and organized. You have an excellent relationship with your peers and are Teamwork oriented.   ‪Expected qualities: You have good analytical skills, a strong sense of team communication, you are organized and have a great capacity for synthesis. Your curiosity, your openness and your sense of humor will be welcome within the Notify team.   ‪Place of Work Coimbra - Portugal   ‪If you want to apply Send your resume to: monica@notify-group.com

Job description Description Uniplaces is building a trusted, global brand for students. We believe in empowering student mobility and we have started by making the process of finding accommodation easier. We’re solving real life pains and we’re backed by top tier investors such as Atómico, Octopus Investments, Shilling Capital Partners and Caixa Capital to help us achieve this better and faster. We are an internationally minded company with an extremely talented team and global ambitions. Our decisions are driven by our core values of Passion, Impact, Trust and Team Spirit - with which we aim at having a company where everyone feels accountable and empowered to achieve their full potential.   About the Operations Team Every day, more than 5000 nights are booked by students from 175 nationalities in 33 different cities on uniplaces.com. Our team that embraces 14 nationalities and works across 6 different languages, ensures that every interaction with customers is focused on improving the student and landlord experience, so that room search becomes as easy as buying a flight ticket.   In this role, your mission is: The main responsibility of this internship is to cold-call landlords and business providers to get them to sign up on Uniplaces; You will be in charge of finding new leads through our current lead in the German markets; You will be responsible for acquiring new customers in order to build your own portfolio of clients and properties; You will also need to perform meetings with your potential customers (landlords) to close the deal and upsell. Most of the activities related to this position will take place over the phone or over video calls; You will also have other (supporting) tasks such as supporting customers when using our platform, collect feedback, listing creation and optimization of the current inventory, or performing translations. Requirements Your track record: We don’t expect a specific background or set of experiences, as long as you’re a top performer in every task and job you enroll!   Your style: Very fluent in spoken/written German and English (other languages are a bonus); Great communication skills - usually you introduce everyone around and make sure everyone is at ease. You get comfortable in communication face to face, over the phone, or in writing; Pure sales machine, you’re here to smash targets and keep pushing yourself to the limit. Pressure is your main fuel to complete objectives; Strong influencer, you’re a natural when it comes to convincing others and proving your point across the table; Open-minded and tolerant working with peers and customers from different nationalities and backgrounds. This is why you’ll love this job: Through our intensive training and hands-on experience with insights from our most senior employees, you’ll learn how to pitch like a boss and sell like the Wolf of Wall Street; Meeting people from all around the world daily, really feeling you’re helping landlords getting their properties known and fully booked; A company culture that is people-driven and that focuses on personal development and training to help you tap your talent into its full extent; Access to a pool of talent that is hard to find. Your stakeholders and peers will come from world-class backgrounds and will have stepped up within Uniplaces. You’ll find mentors and role models; Working in Lisbon, one of the coolest up and coming start-up hubs in Europe, where the sun always shines and the seafood is delicious; For now, this position is remote, but you should be available to relocate to Lisbon in case it's needed. What else do you need to know? This is an internship role based in Lisbon; You will report to the Head of Sales You will start on a 3, 6-month, or 1-year fixed-term contract; For this position, we do not sponsor working visas; You must be available to work 40 hours a week; For now, this position is remote, but you should be available to relocate to Lisbon in case it's needed.   Does it sound like "the job" you're looking for? Great! Apply below then and let us know why you are fit to work at Uniplaces:)

Our client is a world leader in sports betting and gaming entertainment by creating the most exciting and trusted experience for their customers, revolutionising the gambling space as they go. They are home to a global family of >25 well-known brands and they are looking for a German speaking Customer Service Agent to join their team in Lisbon! Responsibilities: - Handle wide range of customers and enter all customer details in an accurate and efficient manner to the relevant systems. - Provide customers accurate and relevant information about products, services and promotions based on needs. - Educate customers to use all online self-service tools. - Proactive suggesting improvements to improve efficiency, productivity, quality and customer satisfaction. - Fix the root cause of the problem to protect additional customers from getting the same issue. Direct or escalate all parties to take corrective action as needed. - Work towards simplifying the existing processes to reduce effort. - Meet deliverable requirements/service level measures/specific targets, Quality and Efficiency targets. - Perform against all key Customer service goals. - Knowing individual targets and individual performance management - Take ownership for your development. Look for opportunities to grow - Work on individual career progression plan and manage training plan completion. - Have an overview about required development activities and participate on them as well. - Looks for feedback and development activities to improve in skills related to the current work. - Developing others - create and support opportunities for building skills to execute current and future responsibilities. - Knowledge Development and Sharing: Become an expert with the tools used in CS team. Share knowledge and findings with the team members. Support new team members in their training. Requirements: - Language skills: English C1 and German – C1 level (speaking & writing), other language is a plus. - Middle education degree. - PC skills: Masters use of PC equipment and software (MS Office, Internet searching tool skills). - Communication skills – verbal and written: Communicates effectively over the phone and in written transactions. - Flexibility and shift work is required. - An experience in the contact service environment is a preferable advantage. - An online gaming experience is a plus.

Starting date: 22.05.2024 Work from home in districts: Braga Online recruitment proces! Your tasks: Assist Customers through the various channels (email or phone) enthusiastically and professionally. Support customers with booking management, cancellations and billig issues Attracting potential customers by answering questions about rent a car reservations and their different modalities, suggesting and adding information about these services to meet the customers needs. Gather information from new customers and insert i tinto the platform. Our expectations: EU citizenship or a residence permit in Portugal You speak German in proficiency (C2) You speak English (B2) You would like to work from home in North Portugal You like interacting with people We offer: Full time employment Working shedule: Monday to Friday b'/xe2/x80/x93' 7 am to 8 pm, Saturday b'/xe2/x80/x93' 8 am to 4 pm, Sunday 8 am to 5 pm, 2 rotational days off (5days/week, 8 hours/day) Work from home in districts: Braga Permanent contract with 3 months of trial period Online hiring proces Competetive salary and bonus system: 1010b'/xe2/x82/xac'b'/xc2/xa0' gross x 14 months up to 120b'/xe2/x82/xac'b'/xc2/xa0' performance bonus/month + Transport allowance 20b'/xe2/x82/xac' per month +Meal allowance 7.23 b'/xe2/x82/xac' NET per day Free Health Insurance after 6 months b'/xc2/xa0' For candidates from abroad we offer: Flight ticket reimbursement after 6 months Possibility of accommodation in a company - owned apartment b'/xc2/xa0' Send your CV by email paco@prorekruter.com We look forward to you ! By applying for this offer, you agree to our Privacy Policy and consent to the processing of your personal data and sharing it with the client offering this vacancy.

FLUENT GERMAN SPEAKERS ONLY - LOCATED IN LISBON EU NATIONAL OR WORK PERMIT Our client is a world leader in sports betting and gaming entertainment by creating the most exciting and trusted experience for their customers, revolutionizing the gambling space as they go. They are home to a global family of well-known brands and they are looking for a German-speaking Customer Service Agent to join their team in Lisbon! Responsibilities: Handle wide range of customers and enter all customer details in an accurate and efficient manner to the relevant systems. Provide customers accurate and relevant information about products, services and promotions based on needs. Educate customers to use all online self-service tools. Proactive suggesting improvements to improve efficiency, productivity, quality and customer satisfaction. Fix the root cause of the problem to protect additional customers from getting the same issue. Direct or escalate all parties to take corrective action as needed. Work towards simplifying the existing processes to reduce effort. Meet deliverable requirements/service level measures/specific targets, Quality and Efficiency targets. Perform against all key Customer service goals. Knowing individual targets and individual performance management Take ownership for your development. Look for opportunities to grow Work on individual career progression plan and manage training plan completion. Have an overview about required development activities and participate on them as well. Looks for feedback and development activities to improve in skills related to the current work. Developing others - create and support opportunities for building skills to execute current and future responsibilities. Knowledge Development and Sharing: Become an expert with the tools used in CS team. Share knowledge and findings with the team members. Support new team members in their training.

Our client is a world leader in sports betting and gaming entertainment by creating the most exciting and trusted experience for their customers, revolutionising the gambling space as they go. They are home to a global family of >25 well-known brands and they are looking for a German speaking Customer Service Agent to join their team in Lisbon! Responsibilities: - Handle wide range of customers and enter all customer details in an accurate and efficient manner to the relevant systems. - Provide customers accurate and relevant information about products, services and promotions based on needs. - Educate customers to use all online self-service tools. - Proactive suggesting improvements to improve efficiency, productivity, quality and customer satisfaction. - Fix the root cause of the problem to protect additional customers from getting the same issue. Direct or escalate all parties to take corrective action as needed. - Work towards simplifying the existing processes to reduce effort. - Meet deliverable requirements/service level measures/specific targets, Quality and Efficiency targets. - Perform against all key Customer service goals. - Knowing individual targets and individual performance management - Take ownership for your development. Look for opportunities to grow - Work on individual career progression plan and manage training plan completion. - Have an overview about required development activities and participate on them as well. - Looks for feedback and development activities to improve in skills related to the current work. - Developing others - create and support opportunities for building skills to execute current and future responsibilities. - Knowledge Development and Sharing: Become an expert with the tools used in CS team. Share knowledge and findings with the team members. Support new team members in their training. Requirements: - Language skills: English C1 and German – C1 level (speaking b'&' writing), other language is a plus. - Middle education degree. - PC skills: Masters use of PC equipment and software (MS Office, Internet searching tool skills). - Communication skills – verbal and written: Communicates effectively over the phone and in written transactions. - Flexibility and shift work is required. - An experience in the contact service environment is a preferable advantage. - An online gaming experience is a plus.

Our Portugal-based Consumer Experience team’s vision is to provide the most engaging insurance shopping experience and make Lovys the de-facto choice for anyone, for anything related to property and casualty insurance.  What You’ll Do  Product Strategy and Direction: Continually assess the needs of customers, emerging market trends and competitive opportunities in defining and evolving the product strategy in this area. Build deep understanding and empathy of our customers, why they come to Lovys and their journey from before signing up to becoming a regular customer Roadmap Planning: Manage a cross-functional team including engineering, design, insurance and data science to build a compelling product roadmap, and facilitate the execution of that roadmap to ship impactful product features that delight our customers and help them get immense value from Lovys. Use high judgement to make critical trade-offs, balancing both business requirements and technological trade-offs. Requirements Definition: Develop comprehensive product plans, incorporating business requirements and roll out plans. Effectively prioritize and manage the scope of each product launch to deliver key capabilities on time and on budget.  Product Roll-out & Feedback Iteration: Create and execute go-to-market plans for new features. Monitor key performance metrics to ensure optimum performance and identify improvement opportunities.Continuously gather insights from user feedback, experiments,research, and analysis to iterate on that roadmap and ship better and better products.  REQUIREMENTS You are A customer-obsessed product leader who is passionate about Lovys and our mission  You have a great track record of collaborating with cross-functional teams to take ambiguous problems and create a winning path forward for your team to shipping great consumer products  You have experience launching consumer products.  Have a creative and entrepreneurial spirit, are a self-starter and a strong analytical thinker  You have excellent design aesthetic and ability to drive innovation across multiple surfaces, inspiring the team to build for the future.  You have strong written and verbal communication skills, and can collaborate with a large and varied group of stakeholders.  You have a high attention to detail and proven ability to manage multiple, competing priorities simultaneously with minimal supervision  You have demonstrated technical proficiency and effectiveness working closely with engineers   Qualifications   5+ years of experience, with at least 3 years of product management in building consumer & technology products (eCommerce or B2C; SaaS products)  B.S in Computer Science, Engineering,HCI or related discipline; MBA preferred  Exceptional written and verbal communication skills with the ability to create compelling positioning/messaging strategy and present complex information clearly and concisely  Strong analytical and quantitative skills with the ability to use data and metrics to justify requirements, features  Team player who puts customers reputation above oneself Adaptable, flexible and influential change leader  Proven success record in balancing product strategy, engineering execution and market delivery  Superior analysis, problem-solving and negotiation skills  Self-starter with growth mindset  Excellent analytical, collaboration, verbal and written skills Understanding of online application development.  Some travel required (~ 2 times per month between our Paris HQ and Portugal Tech hub)  Partially remote: To apply for this job you must be willing to work in the time zones between GMT-1 and GMT+3. Language(s): Required English| Nice to have French APPLY HERE:  https://landing.jobs/at/lovys/senior-product-owner-cust-experience?country=PT

About Webhelp Webhelp is a French multinational BPO company that is making business more human for the world’s most exciting brands. By choosing Webhelp you will be part of a family of over 100,000 game-changers from more than 140 locations in 55 countries. Join us at Webhelp Portugal and you will have the opportunity to be part of a multicultural team, a fast-paced environment, and a diverse pool of engaging projects with some of the best B2C and B2B brands worldwide. About the job role: As a customer care specialist for a new generation of car rental across Europe: Belgium, Italy, Spain, United Kingdom. You will make a difference in the business of our clients and the life of their customers. Your project belongs to a multinational company provider of renting cars. You will be the first point of contact for customers and a dedicated brand ambassador. The right person for this role is a passionate game-changer at addressing customers’ needs, aiming to provide excellent service. As a Customer Care Specialist with French, you will:  •Engage with customers to help and offer solutions by inbound calls and chat •Handle outbound tasks such as last-minute car swaps, upgrades/downgrades, fleet modifications, accidents follow-ups •Demonstrate the ability to analyze information and solve problems •Work on continuous improvement for customer satisfaction We are looking for: •Native or proficient French (C2) •Fluency English (B2) •Previous customer-oriented environment experience is a plus •Excellent verbal and writing skills •Multitask, rigorous, autonomous, and resourceful •Analytical and positive mindset and a “sixth” sense for problems •For non-EU residents, it is mandatory to have a valid work permit. We offer you: •Competitive wages (14 monthly payments per year)  •Meal allowance paid in voucher card (net) •Monthly Performance Bonus •Opportunities for career progression and possibilities for an international career Apply here ht

Portugal | Remote | Full-Time Our mission at hello again is to support companies to attract and retain customers by creating an easy-to-use loyalty program. Our main goal is to become the leading digital loyalty provider throughout europe. With our loyalty app (including crm) companies gain new and loyal customers. We are proud that already 500 happy customers are using our loyalty app. YOUR TASKS Development and maintenance of web solutions as part of an agile software development team More specifically (but not limited to): -new REST APIs with Python and Django -extend the data model -write and maintain unit test cases -Maintenance of our server infrastructure Maintain the technical documentation Develop a highly scalable system Provide technical support to our customers Communicate requirements and dependencies of the component within the system with other team members and sales team Optionally: Frontend development with Vue.js YOUR QUALIFICATIONS Good knowledge of Python and SQL Flexibility and willingness to learn Knowledge of git or other versioning tools Experience with the following technologies is a plus: -Frontend development (e.g. Vue.js) -docker, Kubernetes -Django -Analytics tools Willingness to work in a distributed agile team Academic degree or HTL degree good german skills are essential Leadership experience is a plus THAT'S WAITING FOR YOU Personal growth through a learning and supportive culture Latest technologies Casual and inspiring working atmosphere in a successfully growing company Team-spirit and numerous team-events throughout the year Brand new and hip office with good access to public transport. Flexi-time Depending on your qualification and background, you will receive a performance-oriented salary that suits your profile and ability. The gross salary for this position is between € 40.000,00 and € 65.000,00 per year. Applications under: https://helloagain.bewerberportal.at/Job/173075

Main responsibilities: - Handle all telephone calls in line with service standards and procedures; - Assist customers with specialist support and after sales service such as booking changes, purchasing additional services, and special requests; - Provide relevant information to customers in order to improve customer service and loyalty; - Assist customers with their online bookings and other web enquiries; - Inform customers about web features and content; - Assist with internal support and training of new staff when required; - Participate in specific operational projects where required. What we are looking for: - Fluent in German (C1 level); - Fluent in English (B2 level); - Excellent verbal and written communication skills; - Very good knowledge of Microsoft Office package; - Experience in the travel industry, either in retail operations or in air tours/bookings, is considered a plus. - Ability to organize and prioritize; - Flexibility to attend supplier training and/or education events; - Schedule flexibility. - Appropriate working environment and conditions at home (space with privacy to work 8h day without noise); - Fiber internet service (mandatory); What we offer: - Attractive base salary; - Career progression possibility; - Benefits. Starting on July

Our client is looking for a Turkish Customer Support to join their growing Team in Lisbon – Portugal. Recently, we have seen streaming companies and websites taking viewers from classical TV into new services and devices. This project is a support line for one of these services - the best-loved video streaming website in the world. You will be part of a multicultural team based in Lisbon, where you will provide outstanding multi-channel support to users of the service. You can see the details below and we would be happy to address any questions you might have. You will be handling Customers queries via phone, e-mail and chat identifying the client's problem and troubleshooting to find the solution. REQUIREMENTS: - At least 12 months of direct customer service experience required, preferably in contact centers in a B2C and/or B2B environment. - Good communication skills, both verbal and oral. - Excellent native level written and spoken communication skills in the language of support. - Proactive attitude and strong team-spirit. - Be organized and able to learn new processes, concepts, and skills as well as being able to understand that an operation is an ever-changing organism. - Strong attention to detail and a desire to deliver accurately, efficiently and to a high standard. - Ability to handle not only to handle customers emotions, but also being able to empathize with the client's case. - Openness to work flexible hours as required (may include evenings, weekends and/or holidays) / Shifts: 8AM to 8M. / Monday to Sunday RESPONSIBILITIES: - You will be answering to the customers queries via phone, e-mail or chat, identifying the client's problem; troubleshooting them to find the solution; documenting each action you take and categorizing cases and possible bugs, so that our client's engineering team to address them as a bunch. - Provide general and technical support to customers who use any of our client's paid products. - Escalate complex problems according to defined procedures. OUR OFFER: - Pleasant and inspiring working atmosphere. - Opportunity to be part of a rapidly expanding global organization with irreproachable reputation. - Professional development and clear career path. - Training & development opportunities. - Competitive salary & relocation allowance.

Company Presentation Uniplaces is building a trusted, global brand for students. We believe in empowering student mobility, and we have started by making the process of finding accommodation easier. We’re solving real-life pains, and we’re backed by top-tier investors such as Atomico, Octopus Investments, Shilling Capital Partners, and Caixa Capital to help us achieve this better and faster. We are an internationally-minded company with an extremely talented team and global ambitions. Our decisions are driven by our core values of Passion, Impact, Trust, and Team Spirit - with which we aim at having a company where everyone feels accountable and empowered to achieve their full potential.   About the Product Team: We’re a technology-based startup, and we depend on our online platform to provide the best possible service to students and landlords. This is where the product team comes in and why it is core to Uniplaces. The team has engineers, product designers, and product managers, and we all work together to achieve our ambitious goals. Our decisions are taken with everyone's input - whether you’re playing with code, data, scripts, or infrastructure, you’ll collaborate with the wider team. Job requirements Job Summary: We are seeking an experienced Integration Manager to join our product team. The Integration Manager will be responsible for managing the integration of third-party applications with our platform, as well as managing projects where we integrate with other partners. They will work closely with technical teams, business partners, and customers to ensure seamless integration of our solutions. The ideal candidate should be communicative, highly organized, and able to manage multiple projects and priorities. Key Responsibilities: Manage the end-to-end integration process for third-party systems and applications, from initial scoping to final delivery Manage projects where we integrate with other partners, including scoping, planning, execution, and delivery Work closely with technical teams, business partners, and customers to understand integration requirements and identify technical solutions Develop and maintain project plans, timelines, and status reports Facilitate communication and collaboration between technical teams, business partners, and customers throughout the integration process Manage risks and issues related to integrations and escalate as needed Ensure that integrations are delivered on time and to a high standard of quality Monitor and report on the performance of integrations post-delivery Continuously improve integration processes and tools to drive efficiency and quality Requirements: Bachelor's degree in a relevant field such as Information Systems, Business Administration, or equivalent experience 3+ years of experience working in a technology-related field, with a focus on project management or business analysis Excellent communication skills, both verbal and written Highly organized with the ability to manage multiple projects and priorities Ability to work collaboratively with technical teams, business partners, and customers Strong problem-solving and analytical skills Does it sound like the job for you?  Great! Please apply below and let us know why you believe you're the perfect fit for the role:)

Hey, you? b'/xc2/xa0' Yes, you! b'/xc2/xa0' Do you speak several languages? Are you fluent in French? Do you have good knowledge of English? You can be the person that we are looking for! b'/xc2/xa0' As a result of the incredible growth of our client, web'/xe2/x80/x99're looking for bilingual speakers to join us and one of the worldb'/xe2/x80/x99's biggest and most well-known brands. b'/xc2/xa0' At this job, you will: b'/xc2/xa0' Give customers a consistente path to a great experience! - Guarantee the best service to our customers according to Key Performance Indicator (KPI's); - Clarify customer queries, using decision support tools to provide appropriate resolution to the customer; - Create a good relationship with the customer, listen carefully to their needs and try to help in the best way possible; - Greet customers in a courteous, friendly, and professional manner using agreed upon procedures; - Know the product/service and the client well; - Prepare complete and accurate work; - Participate in activities designed to improve customer satisfaction and business performance; - Offer additional products and/or services; - Forward calls to other team members when necessary; - Track, document and retrieve information in call tracking database; - Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff; - Increase customer loyalty by delivering a seamless experience. b'/xc2/xa0' And for a service that the customer won't forget, you need: b'/xc2/xa0' - Six months of relevant experience (prefered); - Strong computer navigation skills and PC knowledge (you donb'/xe2/x80/x99't need to be a pc nerd, donb'/xe2/x80/x99't worry); - Ability to effectively communicate, both written and verbally; - Attention to detail; - Skilled in multitasking including the ability to be flexible and adapt to changes quickly; - Tolerance for repetitive work in a fast-paced, high production work environment; - Ability to work as a team member, as well as independently; - Demonstrate empathy towards customers and colleagues; - Demonstrate patience in all customer contact situations including maintaining a pleasant and professional tone and manner (Itb'/xe2/x80/x99's not easy, but you can do it!); - Good interpersonal relationship; - Organization and responsability; - Good mood. b'/xc2/xa0' Itb'/xe2/x80/x99's not necessary more than this to do a great job! b'/xc2/xa0' Sob'/xe2/x80/xa6' What are you waiting for? Apply! You wonb'/xe2/x80/x99't regret it.

Our client is looking for a Turkish Customer Support to join their growing Team in Lisbon – Portugal. Recently, we have seen streaming companies and websites taking viewers from classical TV into new services and devices. This project is a support line for one of these services - the best-loved video streaming website in the world. You will be part of a multicultural team based in Lisbon, where you will provide outstanding multi-channel support to users of the service. You can see the details below and we would be happy to address any questions you might have. You will be handling Customers queries via phone, e-mail and chat identifying the client's problem and troubleshooting to find the solution. REQUIREMENTS: - At least 12 months of direct customer service experience required, preferably in contact centers in a B2C and/or B2B environment. - Good communication skills, both verbal and oral. - Excellent native level written and spoken communication skills in the language of support. - Proactive attitude and strong team-spirit. - Be organized and able to learn new processes, concepts, and skills as well as being able to understand that an operation is an ever-changing organism. - Strong attention to detail and a desire to deliver accurately, efficiently and to a high standard. - Ability to handle not only to handle customers emotions, but also being able to empathize with the client's case. - Openness to work flexible hours as required (may include evenings, weekends and/or holidays) / Shifts: 8AM to 8M. / Monday to Sunday RESPONSIBILITIES: - You will be answering to the customers queries via phone, e-mail or chat, identifying the client's problem; troubleshooting them to find the solution; documenting each action you take and categorizing cases and possible bugs, so that our client's engineering team to address them as a bunch. - Provide general and technical support to customers who use any of our client's paid products. - Escalate complex problems according to defined procedures. OUR OFFER: - Pleasant and inspiring working atmosphere. - Opportunity to be part of a rapidly expanding global organization with irreproachable reputation. - Professional development and clear career path. - Training b'&' development opportunities. - Competitive salary b'&' relocation allowance.

COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together!   Ready to join us the challenge of digital transformation of prestigious clients?   JOB DESCRIPTION As part of the Costumer Support Department of Generix Group, you’ll be involved in a team working on shifts (9pm - 5am), who ensure the resolution of incidents, for the solutions installed at the customers' premises, within the deadlines and the defined contractual framework.   MAIN RESPONSABILITIES - Creation and processing of customer requests; - Analysis, diagnosis and resolution of customer incidents; - Ensure the follow-up of the interactions (Opening, closing, relaunching, customer notification, completion of technical information and escalation actions); - Carry out the necessary actions for the first analysis of the incidents, to solve the level 1 incidents in the respect of the SLAs. Offer workarounds and make patches available to customers; - Manage the relationship with the customers, carry out the necessary and adequate communication with them for the declared incidents and requests until their resolution; - Escalate incidents and requests requiring the intervention of another department to higher levels; - Transmit out-of-order requests to appropriate services; - Follow escalation instructions and inform management of any critical incidents; - Understand and apply procedures and instructions.   EXPERIENCE REQUIREMENTS - Computer training or first experience in IT / support; - Prerequisites: analytical capabilities. (ex: analyze the causes of an incident); - Supply Chain business knowledge; - Ideally WMS product knowledge; - Knowledge of SQL; - Ideally first experience in the customer relationship (ex: commerce, tourism, etc.); - Prerequisites: writing skills and synthesis skills; - Ability to work in a team and to be autonomous; - Be able to apply the instructions and procedures given; - Fluency in French (speaking and writing) is required.   OFFER - Attractive wages and benefits; - Excellent work conditions and environment.

COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together!   Ready to join us the challenge of digital transformation of prestigious clients?   JOB DESCRIPTION Ensure the resolution of incidents, for the solutions installed at the customers' premises, within the deadlines and the defined contractual framework.   MAIN RESPONSABILITIES  - Creation and processing of customer requests; - Analysis, diagnosis and resolution of customer incidents; - Ensure the follow-up of the interactions (Opening, closing, relaunching, customer notification, completion of technical information and escalation actions); - Carry out the necessary actions for the first analysis of the incidents, to solve the level 1 incidents in the respect of the SLAs. Offer workarounds and make patches available to customers; - Manage the relationship with the customers, carry out the necessary and adequate communication with them for the declared incidents and requests until their resolution; - Escalate incidents and requests requiring the intervention of another department to higher levels; - Transmit out-of-order requests to appropriate services; - Follow escalation instructions and inform management of any critical incidents; - Understand and apply procedures and instructions.   EXPERIENCE REQUIREMENTS - Computer training or first experience in IT / support; - Prerequisites: analytical capabilities. (ex: analyze the causes of an incident); - Supply Chain business knowledge; - Ideally WMS product knowledge; - Knowledge of SQL; - Ideally first experience in the customer relationship (ex: commerce, tourism, etc.); - Prerequisites: writing skills and synthesis skills; - Ability to work in a team and to be autonomous; - Be able to apply the instructions and procedures given; - Fluency in French (speaking and writing) is required.   OFFER - Attractive wages and benefits; - Excellent work conditions and environment (Centro Empresarial Lionesa).

COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together!   Ready to join us the challenge of digital transformation of prestigious clients?   JOB DESCRIPTION Ensure the resolution of incidents, for the solutions installed at the customers' premises, within the deadlines and the defined contractual framework.   MAIN RESPONSABILITIES  - Creation and processing of customer requests; - Analysis, diagnosis and resolution of customer incidents; - Ensure the follow-up of the interactions (Opening, closing, relaunching, customer notification, completion of technical information and escalation actions); - Carry out the necessary actions for the first analysis of the incidents, to solve the level 1 incidents in the respect of the SLAs. Offer workarounds and make patches available to customers; - Manage the relationship with the customers, carry out the necessary and adequate communication with them for the declared incidents and requests until their resolution; - Escalate incidents and requests requiring the intervention of another department to higher levels; - Transmit out-of-order requests to appropriate services; - Follow escalation instructions and inform management of any critical incidents; - Understand and apply procedures and instructions.   EXPERIENCE REQUIREMENTS - Computer training or first experience in IT / support; - Prerequisites: analytical capabilities. (ex: analyze the causes of an incident); - Supply Chain business knowledge; - Ideally WMS product knowledge; - Knowledge of SQL; - Ideally first experience in the customer relationship (ex: commerce, tourism, etc.); - Prerequisites: writing skills and synthesis skills; - Ability to work in a team and to be autonomous; - Be able to apply the instructions and procedures given; - Fluency in French (speaking and writing) is required.   OFFER - Attractive wages and benefits; - Excellent work conditions and environment (Centro Empresarial Lionesa).   For application, please send your resume to: generix.maia@generixgroup.com

  About the Product Team: We’re a technology-based startup, and we depend on our online platform to provide the best possible service to students and landlords. This is where the product team comes in and why it is core to Uniplaces. The team has engineers, product designers, and product managers, and we all work together to achieve our ambitious goals. Our decisions are taken with everyone's input - whether you’re playing with code, data, scripts, or infrastructure, you’ll collaborate with the wider team. Requirements About the position: We're looking for a Senior Product Manager to partner with engineers and designers to develop impactful solutions for Uniplace's customers (Tenants and Landlords). You'll work on various projects across the product with a diverse set of team members.   Why you'll love this job: You ensure the product vision is achievable and inspire others to be part of this journey. You interact with other company areas and create product strategies to be closer to product vision goals. You partner with the engineering team and product designer to research, define and design solutions across multiple product domains. You bring the Tenants' and Landlords' voices to the conversation and ensure the delivery of value to our customers. You communicate and evangelize the value of our platforms to engineering teams and business stakeholders by defining, tracking, and reporting on metrics. You participate directly in user research with our product designer and tech lead. You check and analyze data to make informed decisions. Main requirements: You have a minimum of 5 years of experience as a product manager. You are a fast learner and eager to learn. You can organize and plan your tasks. You believe in working in a fast-paced team environment. You have experience in creating product strategies. You are a very organized person. You plan your thoughts very well and can explain them to others. You like to dive into a problem, find quick wins to solve it and prepare the improvements for future releases. You can work with engineers on a technical level and with other stakeholders on a business level. You have a genuine obsession with customers satisfaction. You are fluent in English. Nice to have: Experience as an engineer  You have experience in building a product vision and strategy Previous startup environment experience What do we offer? Startup experience in our fast-growing, venture-backed company Quick progression & exposure to all areas of the business The competitive compensation package, negotiable, based on experience A chance to have fun while working! Meeting people from all around the world on a daily basis, really feeling you’re impacting students in one of the most crucial steps in their life A company culture that is people-driven and that focuses on personal development and training to help you tap your talent into its full extent Access to a pool of talent that is hard to find. Your stakeholders ad peers will come from world-class backgrounds and will have stepped up within Uniplaces. You’ll find mentors and role models! What else do you need to know? Work from anywhere. If you are in Portugal you can work from the office twice a week; Availability to start soon; You must be able to work 40 hours a week. Does it sound like "the job" you're looking for? Great! Apply below then and let us know why you are fit to work at Uniplaces:)

Webhelp is a French multinational BPO company that is making business more human for the world’s most exciting brands. By choosing Webhelp you will be part of a family of over 100,000 game-changers from more than 140 locations in 55 countries. Join us at Webhelp Portugal and you will have the opportunity to be part of a multicultural team, a fast-paced environment, and a diverse pool of engaging projects with some of the best B2C and B2B brands worldwide. About the job role: Our brand is an American manufacturer of smart home products including thermostats, smoke detectors, and security systems including smart doorbells and smart locks. As a Technical Support Advisor, you will bring your specialist skillset to solve with precision and efficiency emerging issues that customers may face. You will ensure excellent standards while enjoying every day on the job as you will share your passion for technology with both customers and colleagues. Given the dynamic nature of this job, you can develop your IT skills and advance your career at your own pace. As a Technical Support Advisor, you will: •Respond to inbound customer requests, document relevant case information •Ensure excellent customer satisfaction •Ability to assist users with Pre-Sales, General Inquiries, and technical support issues via phone/email/chat/social/social messaging channels (as assigned) •Respond appropriately to customer escalations and escalate issues and customers to higher tiers of support as defined and documented •Collaborate with other technicians to resolve or properly close help tickets •Manage an individual ticket queue •Responsible to follow the direction of the management and provide feedback We are looking for: •Proficient Norwegian (C1/C2) •Fluency English (B2) •Possess excellent writing and verbal communication skills to simplify technical language for non-technical users •Demonstrate patience when communicating and solving issues Apply here: [email protected]

About Webhelp Webhelp is a French multinational BPO company that is making business more human for the world’s most exciting brands. By choosing Webhelp you will be part of a family of over 100,000 game-changers from more than 140 locations in 55 countries. What You’ll Do In this customer-oriented role, as Business Development Specialist you will interact with existing customers via different channels, including phone, video, and e-mail. Equipped with opportunity data and aware of local business culture you will drive on-time renewals for assigned portfolio of products and service contracts across small customer segments. You will focus on minimizing the risk of contract churn by creating awareness of the importance of the support services and licensed digital products as well as by reaching out to customers who cannot be engaged digitally due to a lack of active contact details. You will bring a positive attitude, persistence, and strong communication skills to find a straight path to relevant customers’ representatives and build reliable advisory relationships to secure their renewals. We are looking for Proficient in Additional languages optional: German, French, Italian, Spanish. Developed communication skills and flexibility to talk with business and technical Developed self-confidence and influencing Basic analytical skills to understand complex data sets, produce summaries and customer-focused Willingness to continuous learning, team-oriented attitude, and dynamic approach to Good understanding and aptitude for Interests in communication technology, digital security, SaaS business would be Customer service, sales, or customer research experience would be Apply here https://bit.ly/3vxzbbs or send an email to [email protected]

Who are we?   We are a digital marketing agency based in Geneva. As part of our growth and the recent opening of a branch in Lisbon - PLATINUM BOX - we are looking for several talents to build our local team.   Within the scope of our activity with our international customers - publishers in the entertainment area - and to face new challenges of expansion, digital transformation, development of new innovative business models, we are looking for a Bilingual Customer Service Operator. Our goal: performance !   Mission: Interacting with customers by email to provide information in response to their requests  Undertake customer complaint’s handling and administration  Process refunds   Ensure that quality service is delivered  Develop and maintain strong relationship with customers  Work on customer satisfaction    Your profile:  You are perfectly fluent (mother tongue or bilingual) in English  and in  Portuguese and/or Spanish. If you are also fluent in another language, it will be considered as a plus; You are used to work with Microsoft Office Pack; You have a strong problem-solving mind and analytical spirit; You have excellent communication skills and you are customer’s satisfaction oriented   Type of contract: Full-time, effective employment contract/open-ended contract Remuneration to be defined according to the profile Position to be filled immediately   Job located in: Lisbon     Interested? Come on, join the team! We offer you a job in a multicultural environment and a pleasant team.   If you recognize yourself in this profile and are interested in the position we offer, send us your application (cover letter, CV with recent photograph) to the email: drh@logdirect.net

Who are we? We are a digital marketing agency based in Geneva. As part of our growth and the recent opening of a branch in Lisbon - PLATINUM BOX - we are looking for several talents to build our local team. Within the scope of our activity with our international customers - publishers in the entertainment area - and to face new challenges of expansion, digital transformation, development of new innovative business models, we are looking for a Bilingual Customer Service Operator. Our goal: performance ! Mission: * Interacting with customers by email to provide information in response to their requests * Undertake customer complaint’s handling and administration * Process refunds * Ensure that quality service is delivered * Develop and maintain strong relationship with customers * Work on customer satisfaction Your profile: * You are perfectly fluent (mother tongue or bilingual) in English and in Portuguese and/or Spanish. If you are also fluent in another language, it will be considered as a plus; * You are used to work with Microsoft Office Pack; * You have a strong problem-solving mind and analytical spirit; * You have excellent communication skills and you are customer’s satisfaction oriented Type of contract: * Full-time, effective employment contract/open-ended contract * Remuneration to be defined according to the profile * Position to be filled immediately Job located in: Lisbon Interested? Come on, join the team! We offer you a job in a multicultural environment and a pleasant team. If you recognize yourself in this profile and are interested in the position we offer, send us your application (cover letter, CV with recent photograph) to the email: [email protected]

Want to be a part of creating a leading e-commerce and a strong people consultancy company? Lybe is the most successful e-commerce agency in Sweden and now have Consultancy here in Portugal In our strong team we create attractive and smart solutions that increase our customers' sales and profitability.   Lybe’s ambition is to be the leading e-commerce agency and grow in the consulting area. To achieve this we have a mission to make our customers industry winners. We do this with the help of the best brains that consists of an international crew which generates a dynamic culture.   If you believe, like us, that you should have fun at work to become the best. If you are a talent that wants to grow. Then we can offer you the right conditions. At Lybe you get to work closely together with some of the world's most skilled developers.   Grow Everyone at us has a high level of ambition, we always want to improve. Take the opportunity to work with the best of the best and learn new things every day.   Have fun To be really sharp and make our customers happy and satisfied, it is important that we have fun at work. We prioritize fun activities and work/life balance.   Feel free As long as you do your job, you should have a high level of freedom. In this way we also maintain the space to develop both ourselves and Lybe as a company. The role of a Developer Lybe is a growth company with entrepreneurial spirit which places high demands on a floating competence profile. Industries include everything from strong consumer brands to large listed industrial companies.   Our chosen platform for e-commerce is Magento 2, but we are developing skills in anothers technologies in frontend and backend areas. Preferably you have official certification, but this is also something we can help out with.    Requirements profile You are passionate about delivering value through well-written code and have the drive to constantly learn more. You are also an excellent team player who helps colleagues to become better every day.   Apply or grow into the roles as Frontend Developer, Backend Developer, Systems Architect or Tech Lead.   Desirable requirements: Degree in Computer Engineering or similar Knowledge of.NET, C#, SQL and microservices architecture Basic knowledge of.Net Core, Azure (preferred) Basic knowledge of Javascript (preferred) Application Contact Jose at rh@lybe.se or +351 919 588 101 for more information, you are warmly welcome to the office for a cup of coffee.  

You don't need previous experience - We offer training ! Location: Oriente b'/xe2/x80/x93' Lisbon Project starts on 6.12.2023 Your tasks: Assist Customers through Social Media, chat, phone and e-mail regarding different queries. Query Types: Subscription, invoicing, tech troubleshooting Provide account and application support to Customers namely with regards to software functionality. Provide accurate and real-time responses to the customers inquiries. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. " Our expectations: EU citizenship or a residence permit in Portugal You speak native German (C2) You speak English (B2) You like interacting with people We offer: Full time employment Work on site in the company office in Lisbon b'/xe2/x80/x93' Oriente [Shedules: Monday to Sunday 8.00 a.m. to 21.00 p.m] (Rotational) 2 days off in week,, full work frome home 6 months fixed-term contract with possibility of extension Online hiring proces Competetive salary and bonus system: 1100 b'/xe2/x82/xac'b'/xc2/xa0' gross x 14 months up to 100b'/xe2/x82/xac'b'/xc2/xa0' performance bonus/ month Meal allowance 7.23 b'/xe2/x82/xac' NET per day Flight ticket reimbursement after 6 months Health Insurance since day 1 (free after 6 months) b'/xc2/xa0' Send your CV by email paco@prorekruter.com b'/xc2/xa0' We look forward to you ! By applying for this offer, you agree to our Privacy Policy and consent to the processing of your personal data and sharing it with the client offering this vacancy.

Starting date: 08.05.2024 Work from home in districts: Castelo branco, Leiria, Santarem, Portalegre, Evoria, Setubal, Beja b'&' Faro Online recruitment proces! The company: American film and entertainment studio, founded in 1923 by four brothers. The company established itself as a leader in the American film industry before diversifying into animation, television, and video games, and is one of the "Big Five" major American film studios. Your tasks: Assist Customers through the various channels regarding queries about subscription, invoicing, technical troubleshooting. Provide account and application support to Customers namely with regards to software functionality. Provide accurate and real-time responses to the customers inquiries. Keep records of customer interactions and transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Our expectations: EU citizenship or a residence permit in Portugal You speak French in proficiency (C2) You speak English (B2) You would like to work from home in South Portugal You like interacting with people We offer: Full time employment Working shedule: Monday to Sunday b'/xe2/x80/x93' 8 am to 9 pm, 2 rotational days off (5days/week, 8 hours/day) Work from home in districts: Castelo Branco, Leiria, Santarem, Portalegre, Evoria, Setubal, Beja b'&' Faro 6 months fixed-term contract with the possibility of extension Online hiring proces Competetive salary and bonus system: 895b'/xe2/x82/xac'b'/xc2/xa0' gross x 14 months up to 100b'/xe2/x82/xac'b'/xc2/xa0' performance bonus/month + Transport allowance 20b'/xe2/x82/xac' per month +Meal allowance 7.23 b'/xe2/x82/xac' NET per day Free Health Insurance after 6 months b'/xc2/xa0' For candidates from abroad we offer: Flight ticket reimbursement after 6 months Possibility of accommodation in a company - owned apartment b'/xc2/xa0' Send your CV by email paco@prorekruter.com We look forward to you ! By applying for this offer, you agree to our Privacy Policy and consent to the processing of your personal data and sharing it with the client offering this vacancy.

Every day, more than 5000 nights are booked by students from 175 nationalities in 33 different cities on uniplaces.com. Our Operations team that embraces 14 nationalities and works across 6 different languages, ensures that every interaction with customers is focused in improving the student and landlord experience, so that room search becomes as easy as buying a flight ticket. In this role, your mission is: ●  Engage and acquire new landlords by presenting our value proposition through outbound cold calls; ●  Follow and prioritise a list of leads previously generated by our Marketing department; ●  Follow-up landlords (through phone or email) from first call up until their offers are published inour platform; ●  Liaise with other teams to ensure listings and property information are of high quality. Your track record: We don’t expect a specific background or set of experiences, as long as you’re a top performer in every task and job you enrol! Your style: ●  Very fluent in spoken/written English and/or: Czech, French, German, Hungarian, Italian, Portuguese, Polish, Spanish; ●  Great communication skills - usually you are the one introducing everyone around and making sure everyone is at ease. You get comfortable in communication face to face, over the phone or in writing; ●  Pure sales machine, you’re here to smash targets and keep pushing yourself to the limit. Pressure is your main fuel to complete objectives; ●  Strong influencer, you’re a natural when it comes to convince others and proving your point across the table; ●  Open minded and tolerant working with peers and customers from different nationalities and backgrounds.

Procura-se Angular Frontend Developer para trabalhar em empresa alemã no centro de Lisboa. We are looking for a skilled and reliable Front End Developer to join our new front end team in the center of Lisbon. Our technology platform Livereach® lets our customers aggregate and merge data in real time to create interactive visualizations for large displays, mobile apps and the web. We are a dynamic company headquartered in Germany with strong customers and partners. You will be working on challenging tasks as part of an international team. What you need to bring to the job: ●  Degree in Computer Engineering or similar ●  3+ years of previous experience as JavaScript developer ●  An advanced understanding and 1+ years experience with the Angular framework ●  Good communication and interpersonal skills ●  A strong will to continuously learn and improve ●  Good English, both written and spoken (English is our working language) ●  Solid experience with CSS / HTML 5 / GIT What you will work on: ●  You will work on our complex angular app, which our clients use to setup and manage our products ●  You will develop new features and improve existing ones, on the basis of detailed mockups and clear task descriptions. ●  You will improve our code base and fix code smells. ●  You will work independently as part of our international development team. ●  You will be using the latest technology and ensure our apps are always up to date. Why you should appy: Challenging tasks working on cutting edge technology An international dynamic team A modern work environment in the center of Lisbon Making a strong impact on the product and seeing real results quickly Modern technology stack

As a Web Frontend engineer at Lovys, you'll be part of a team that creates and maintains experiences across some of our web frontend properties, including landing pages, subscription flows, web applications for our customers and partners, and our internal business and operations tools that manage our insurance products across Europe. You'll have the opportunity to impact our core digital insurance business, as well as emerging products data/fraud prevention, and others.  We look after someone who has the ability to think about smarter ways to improve our offering, with a hands-on mentality. The ideal candidate is someone who enjoys a challenge, and thrives in a small, fast-paced environment. Problem solving is a must, as well as ability to work under strict deadlines.  And most importantly, you are excited about re-imagining insurance at Lovys and building a long-lasting company.  Responsibilities Build complex web applications using the latest web tooling and modern JavaScript frameworks, including Angular and Node.js Work within a small team, collaborating with your colleagues (product manager, designer, backend/mobile engineers) to ship impactful products Use experimentation and data analysis to tune your web applications to be high-performing, intuitive and functional  REQUIREMENTS 3+ years of full-time engineering experience  Fluency in English is a must  Strong Javascript coding/debugging abilities: You have advanced knowledge of at least one programming language and are happy to learn more. At the core of modern web applications at Lovys is Angular, a web framework for building high-quality sites and web applications. You have experience and passion for building complex, performant, responsive, accessible and beautiful web experiences that are well-tested, documented and monitored. Strong understanding f web technology concepts: HTTP, HTML, CSS, Web APIs, etc  Fast learner: We're looking for software engineers who thrive on learning new technologies and don't believe in one-size-fits-all solutions. You should be able to adapt easily to meet the needs of our massive growth and rapidly evolving business environment Design and business acumen: You understand requirements, whether you're working on an API used by other developers, an internal tool consumed by our operation teams, or a feature used by millions of customers, your attention to details leads to delightful user experience. You’re also comfortable driving development from a sketch to a polished product  Great communications skills: You are adept at communicating and collaborating effectively with others, promoting your ideas as well as being humble when you may be wrong  You are excited to learn from and teach others  Comfortable driving development from a sketch to a polished product    NICE TO HAVE  You are familiar with service-oriented architecture, microservices, and distributed systems  You have Web/Visual Design, UI/UX, and other relevant HCI experience  You have experience creating experimentation-heavy, content-driven websites where performance and usability matter most    PERKS Competitive salary Quarterly offsites and social events (laser tag, karting, afterworks, etc.) Being part of one of Europe's fastest insurtech companies A diverse team with +10 nationalities and great team spirit!   Partially remote: To apply for this job you must be willing to work in the time zones between GMT-1 and GMT+3. Language(s): Required English| Nice to have French APPLY HERE:  https://landing.jobs/at/lovys/web-front-end-developer-in-leiria?country=PT

We are a company based in Spain wich runs eMarketing and eVisit project for both Life Sciences and Veterinary Industry in Portugal, Spain, France and Italy. Our projects are a new communication channel with Doctors and Veterinarians more oriented to provide a better understanding of technical aspects of the products we represent (their right jsut use, practical cases, studies...) Rathern than transmit  just sales offers as a telesales company. We perform all the tasks involved in the project using technology and 1:1 online sessions. Our teams are always composed by people with education and background in Biology, Cheminstry, Veterinary... to provide a right explanation of the message. At this moment we would like to open a new pilot project in Portugal for one of our customers which would involve the communication and training to veterinarians about the products of our customer. It will be a pilot project for two months to test the results of our methodology with high chances to open the project for the rest of the year. The idea is to provide the right training to the candidate (graduate in Veterinary, Biology, Chemistry... with Portuges language native) to be able to use our tools and perform this 1:1 technical sessions with our customers. The idea is to stablish a price per session successfully run and under a level of quality we will meassure, during the months of Januay and February 2021. (Starting in December 2020 also possible) We are looking for a candidate to be able to work from home as Freelance.  

At Sensei we’re designing the most advanced and state-of-the-art store automation system. We are redefining the way retail works and built the only enterprise-class system ready for wide deployment across multiple existing stores. Through AI-powered computer vision systems, sensor fusion and unique algorithms we offer the smoothest shopping experience, where customers grab what they want and leave! We are looking for a bright and enthusiastic Software Engineer to help us contribute to the development and improvement of our fully-fledged synthetic data generation platform capable of leveraging the power of modern 3D game engines to deliver high-quality image data for training and testing our AI solution. By joining the Sensei team, you will be contributing to building a company around state-of-the-art computer vision and machine learning solutions for real-world problems in the areas of elements tracking, object-based change detection, feature detection, and motion pattern recognition, to ultimately change the way everyone shops in stores. What you'll be doing: Building large sets of labelled images to train machine learning models in different Computer Vision tasks; Constructing impressive and realistic 3D representations of retail store environments; Creating rich 3D simulations of synthetic customers with powerful AI models that enable realistic behaviours and product interactions; Developing user-friendly tools for managing synthetic datasets; Following state-of-the-art research and technology related to synthetic datasets. About you: PhD (a plus) or MSc in Computer Science Engineering or related field; 4-5 years of work-related experience; Outstanding record of academic achievement in Computer Science and a reputable university; Strong desire to work in AI for video games programming; Familiarity with different game engines and architectures (Unreal/Unity/Godot); Knowledge and passion for computer graphics; Solid Experience with C++ and Python; Comfortable working with Linux; Working knowledge of Git. Benefits & Perks We're a growing group of kind, curious, self-directed people working towards a common goal. We delight in taking risks and testing hypotheses in a collaborative and supportive environment. Our ability to celebrate both our successes and failures as milestones of growth opens the door to tremendous and measurable breakthroughs. We can do this because we have an experienced management team, solid funding, and a great culture. We believe in providing the best environment to allow you to do your best work, and we currently offer the following: Amazing personal growth experience - The rare chance of having decision ownership and direct impact on the growth of a venture-backed startup; Remote and flexible working hours – as long as you get the work done; Ownership - This is the most exciting time to join Sensei, and you'll have direct input and influence on the direction we take; Motivating compensation – Competitive compensation package; Working with a motivated and talented team - A fun and supportive office environment working alongside some real experts; Impactful work – you'll have a rare opportunity to build a product literally used by millions of people across the world; A holiday allowance of 24 days per year; Top of the range equipment to help you do your job to the highest possible standard; Regular learning meetings as part of our growth-mindset culture. Does it sound like "the job" you're looking for? Great!  Apply below and let us know why you are fit to work at Sensei. Join us, and you'll have a meaningful role in the next evolution of the shopping experience. Link: https://sensei.teamtailor.com/jobs/1053331-ai-game-engine-software-engineer