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About Webhelp Webhelp is a French multinational BPO company that is making business more human for the world’s most exciting brands. By choosing Webhelp you will be part of a family of over 100,000 game-changers from more than 140 locations in 55 countries. As a Customer Advisor, you will: •Confer with customers by email, chat, or phone to provide information about products, take or enter orders, cancel accounts, or obtain details of complaints. •Managing customers’ expectations regarding the products and shipping deadlines. •Prepare, maintain, and review purchasing files. •Work on continuous improvement for customer satisfaction We are looking for: •Proficient French (C2) •Previous experience in Customer Service is preferred •Excellent verbal and writing skills coupled with empathy and team spirit •For non-EU residents, it is mandatory to have a valid work permit. We offer you: •Competitive wages (14 monthly payments per year) •Meal allowance paid in voucher card (net) •Monthly Performance bonus •Health insurance with a dental plan (after 6 months contract) •The contract is a 6 month (renewable contract) All submissions will be treated confidentially under the General Data Protection Regulation. Webhelp Portugal is an equal opportunity employer Apply here https://bit.ly/3uFzm4Y or send an email to [email protected]

About Webhelp Webhelp is a French multinational BPO company that is making business more human for the world’s most exciting brands. By choosing Webhelp you will be part of a family of over 100,000 game-changers from more than 140 locations in 55 countries. As Customer Advisor, you will: •Engage with customers via calls, emails, chat and social media for product information •Answer and manage the client complaints, providing informations and solving clients requests, sugestions and compliments •If needed forward the complaints to the law department •Work on continuous improvement for customer satisfaction •Go beyond the customer's service expectations so they will remember and share their great experience. We are looking for: •Proficient French (C2) •Previous experience in Customer Service is preferred •Excellent verbal and writing skills coupled with empathy and team spirit •Good logical thinking •For non-EU residents, it is mandatory to have a valid work permit. We offer you: •Competitive wages (14 monthly payments per year) •Meal allowance paid in voucher card (net) •Monthly Performance bonus •Health insurance with a dental plan (after 6 months contract) •The contract is a 6 month (renewable contract) Apply here https://bit.ly/3v8rOH3 or send an email to [email protected]

Wanted for partner company, professional with experience in carpentry/formwork carpentry or ironwork for Canada Requirements: Experience in the area for more than 2 years in carpentry or formwork carpentry Have Portuguese nationality or European citizen card Immediate availability to work in Canada for at least 3 months Possession of valid documentation Conditions given to the worker Work contract Weekly payment Accommodation Paid travel Please send your CV or contact me by email and/or phone message  

SEB Group’s mission is to make consumers’ everyday life easier and more enjoyable and contribute to better living all around the world. Going beyond the excellence of its machines, SEB Group offers dedicated after-sales service, ready to act within the shortest possible time frames. As Customer Advisor, you will: Engage with customers via email or telephone to provide product information as part of the post-sales proce We are looking for: Proficient Flemish (C1/C2) Fluency in English (B2) Previous experience in Customer Service or as a Sales Representative is preferred Sales skills are valued Excellent verbal and writing skills coupled with empathy and team spirit Proficiency in IT skills: understanding of Microsoft Office, email, and chat technologies Good logical thinking For non-EU residents, it is mandatory to have a valid work permit. We offer you: Competitive wages (14 monthly payments per year)  Meal allowance paid in voucher card (net) Health insurance with a dental plan (after 6 months of the contract)  Relocation package: shared accommodation (for 12 months) and flight reimbursement (after 6 months) Opportunities for career progression (95% of our promotions are internal) and possibilities for an international career through the Webhelp International Mobility Program  Possibility to do Work from Home* Life at our company: We are certified Great Place to Work for 4 years in a row (2019,2020,2021,2022) Work in a diverse environment with people from over 58 nationalities Benefit from our modern amenities, many discounts in local businesses, company parties and events, and much more! All submissions will be treated confidentially under the General Data Protection Regulation. Webhelp Portugal is an equal opportunity employer. Send your CV to [email protected]

French-speaking email Advisor for leading online bank in Lisbon Fixed-term Full-time    Are you looking to start a career in finance and move to Lisbon?  We are in search of  French-speakers to join a brokerage project and provide high-quality customer support. Empower your technical skills while gaining a privileged know-how of the digital stock market!     French-speaking Customer Advisor (Lisbon Back Office)   About the Company:   Work for a pioneer and leader in online banking, brokerage and financial information. Focusing on simplicity, efficiency, security and low costs, this French firm was ranked the least expensive bank for the eleventh year in a row. They provide banking and investment products in an innovative way to more than 1.7 million customers.   Your Profile:   - You are proficient in French - Great communication and interpersonal skills - Formal and diplomatic personality - Great time management  - You are an EU resident, or you have a valid work permit - Experience in technical troubleshooting is a plus, but not required!   Your Responsibilities:   - Provide excellent customer support for French-speaking clients, deliver relevant solutions about banking inquiries, primarily through email  - Coordinate office activities and operations to secure efficiency and compliance to company policies and procedures - Create and update records and databases with personnel, financial and other data - Perform other tasks related to the banking activity, according to the needs of the project   What is in it for you?   - Competitive salary (14 monthly payments per year) - Performance bonus - 6 months fixed-term contract - Full-time position (Monday to Saturday) - Health insurance (after 6 months contract) - Initial training to learn all the banking concepts and inner workings of the project - Work in a modern office with an international atmosphere  - Intercompany mobility - Relocation package (only for candidates coming from abroad)  - Shared accommodation  - Flight reimbursement (after 6 months)   Work for an international brand ranked the best in Customer Relations in the banking sector. If it sounds like you, apply now! Move to sunny Lisbon and work in your language!

About Webhelp Webhelp is a French multinational BPO company that is making business more human for the world’s most exciting brands. By choosing Webhelp you will be part of a family of over 100,000 game-changers from more than 140 locations in 55 countries. About the job role: As an Outbound sales advisor for an independent online broker for life insurance, you will provide a warm and professional contact with each of our customer’s clients. You will be focused on helping new clients to understand, compare, buy, and manage their insurances. Your mission is to find the right cover for them in a communicative, polite, and friendly way via outbound calls while reaching your career goal and contributing to the future success of the company. As an Outbound sales advisor with English, you will:  Drive and passion to sell and work with key performance indicators, in a target-driven sales environment Able to manage a long number of Outbound calls Engage with customers to provide guidance and knowledge about different types of insurance available A professional telephone manner, with the ability to actively listen and uncover client’s needs Indexation & electronic archiving in our document management tool We are looking for: Proficient English (C2) Previous experience in sales is a plus Excellent verbal and organizational skills Confident, ambitions and a great team player Be comfortable in a selling environment For non-EU residents, it is mandatory to have a valid work permit We offer you: Competitive wages (14 monthly payments per year)  Meal allowance paid in voucher card (net) Performance Bonus Transportation allowance Health insurance with a dental plan Send an email to [email protected]

About us Webhelp is a French multinational BPO company that is making business more human for the world’s most exciting brands. By choosing Webhelp you will be part of a family of over 100,000 game-changers from more than 140 locations in 55 countries. About the job role: As an Accommodation Assistant, you will act as the first point of contact for HR-related queries from employees and external partners. Your main administrative duties include maintaining personnel records, managing HR documents, and updating internal databases. Ultimately, you will guarantee that our HR department supports our employees while conforming to labor laws. As Accommodation Assistant, you will have the responsibility to ensure and follow up on the availability of our apartments and aid our new hires. As an Accommodation Assistant, you will: Manage and support the new hires regarding accommodation needs. Manage the problems that the rooms may face on daily basis, connecting Manage the communication process with local agencies to provide rooms. with our external providers/assistants Calculate the monthly fees regarding accommodation. Manage forecast needs of apartments. We are looking for: Profient English and fluent French (minimum level B2) Knowledge of other European Language is a plus Strong organization, communication, and presentation skills Familiarity with recruitment process methods (hiring profile, assessments, interviews, and ongoing follow up) We offer you: Competitive Salary (14 monthly payments per year) Meal allowance paid in voucher card (net) Health insurance with a dental plan (after 6 months of the contract)  Apply here https://bit.ly/3rH0fDQ or send an email to [email protected]

Work From Home base in Portugal! About Webhelp Webhelp is a French multinational BPO company that is making business more human for the world’s most exciting brands. By choosing Webhelp you will be part of a family of over 100,000 game-changers from more than 140 locations in 55 countries. About the job role: You will be the first point of contact for viewers and a critical brand ambassador. The right person for this role is enthusiastic about addressing our client’s customers’ needs aiming to provide an excellent service. If you are someone that you enjoy delivering world-class customer service, then this is your opportunity. Your project belongs to a multinational American company leader in the mass media and entertainment industry. As a Customer Experience Advisor, you will: Assist viewers through phone and/or chat regarding different queries Provide account and application support to viewers namely with regards to software functionality Provide technical support and troubleshoot of system configurations and network settings Provide accurate and real-time responses to the viewer’s inquiries. We are looking for: Proficient in some of these language: Italian, French or Spanish (C2) Fluency in English (B2) Passionate about entertainment and media enterprise Excellent communication skills coupled with empathy, team spirit and customer-oriented Familiarity with digital streaming services and devices Have a positive and can-do attitude For non-EU residents, it is mandatory to have a valid work permit. We offer you: Competitive wages (14 monthly payments per year) Meal allowance paid in voucher card (net) Performance bonus Health insurance with a dental plan (after 6 months contract) Work From Home based in Portugal Apply here https://bit.ly/3vQXX6x or send an email to [email protected]

AMS is one of Europe's leading providers of automotive expertise, and today supports some of the world's biggest brands, like BWM Group Portugal. An opportunity has arisen in AMS team in Portugal to provide consultancy and support on the development, implementation and follow-up of after-sales communication and information to a client’s Dealer and Authorized Repairer Network in Lisbon, Portugal. The role You will support the Dealer network in all aftersales marketing and communication to implement and facilitate the Premium Service Strategy at the retail level, by: •Coordination and monitorization of communication content to promote the business and generate customer engagement. •Monitor initiatives with the aim of generating more workshop throughputs and higher turnover per throughput. •Coordinate promotion and campaign events •Involvement in After Sales CRM activities. Is this for you? If you have an education background in marketing and communications or similar and interest in how a premium manufacturer provides great aftersales service, you are who AMS is looking for! More specifically if you have: •Strong marketing capabilities, both traditional & digital, with talent for blending sales objectives •Campaign & Program coordination skills •Good understanding of Marketing strategy & tactical deployment of marcomms •Database marketing knowledge •High organisation skills, with a structured mind-set and a passion for optimising processes. •Fluency in English (intermediate level). •Interest in automotive industry. What can you expect? •A competitive salary •Annual Bonus (subject to performance) •Opportunity to work with a premium automobile brand •Hybrid working (Mainly work from home) – Office is in Lisbon •Support for home working set-up (office furniture, laptop, etc) •Energy cost contribution •Health insurance •Standard meal vouchers Submit your Application in [email protected] with subject ASM2022

Main requirements: You have more than 3 years of professional software development experience. You are proficient in Asp.net and in using SQL; You have proven experience with Web Development; You have Knowledge of CSS, JavaScript, and AngularJS You worked on a production system based on microservices and are familiar with its principles and practices; You worked with test automation; You have excellent communication skills, are interest in understanding how your work will bring value to the customer and you are able to bring ideas to the table. As a MagniFinance developer, you will be responsible for developing and maintaining Magnifinance applications. You will be working with a SaaS application that has a portal interface, back-office and an API for our users to take advantage of all the features of our service.   About our company: MagniFinance is a financial management platform for businesses that focuses on minimizing operations through automation, bank transactions synchronization, one-click reconciliation and expense registration through document image recognition. MagniFinance is a SaaS application that has the goal of assisting companies to manage their business efficiently by spending as little as 5 minutes a day. Why should they be working for you specifically and not somebody else? MagniFinance is a young company that is growing steadily and likes to be on top of the latest technology trends. It is composed of a young, light-minded, energetic team that supports each other. We have transparency, honesty and fast feedback loops as cornerstones of a healthy relationship between everyone. Finally, we try to take advantage of all free moments to foster a healthy and familiar relation between everyone in the company. Where do you fit into this? You will be part of our development team, building new functionalities in our business management platform that is used by more than 4000 companies. We will work closely with the team of developers to help deliver world-class solutions to our clients. Sounds good? To apply please send us an email to hr@magnifinance.com with the subject MAGNI_DEVELOPER

About Webhelp Webhelp is a French multinational BPO company that is making business more human for the world’s most exciting brands. By choosing Webhelp you will be part of a family of over 100,000 game-changers from more than 140 locations in 55 countries. Join us at Webhelp Portugal and you will have the opportunity to be part of a multicultural team, a fast-paced environment, and a diverse pool of engaging projects with some of the best B2C and B2B brands worldwide. About the job role As a Virtual Sales Specialist, you will build loyalty between Cisco and their Partners and focus on enablement to increase the partner’s Cisco revenue. Responsibilities and tasks •Establishing a close relationship with Cisco Partners by becoming a trusted advisor; •Becoming a specialist of Cisco’s Partner tools, promotions, and programs; •Forecast Partner’s activities; •Responsible for business planning; •Increasing Partners’ revenue; − Providing training to Partners; •Maintaining a close relationship with local stakeholders and Cisco distributors. We are looking for •Proficiency in English; •Sales and services experience; •The love for IT and software and the ability to tap into technology; •Experience in a similar or adjacent industry, working for Partner or Vendors; •Project Management can be a plus; − Great communication skills; •Self-driven individual: the ability to work/act independently and think fast We offer you •Competitive wages paid throughout 14 months per year Meal allowance paid through a meal card system •Other employees/company benefits in place •Monday to Friday schedule •Integration in a fast-paced and dynamic environment •Health Insurance provided by the company APPLY HERE Send an email to [email protected]

About Webhelp Webhelp is a French multinational BPO company that is making business more human for the world’s most exciting brands. By choosing Webhelp you will be part of a family of over 100,000 game-changers from more than 140 locations in 55 countries. About the job role The team leader will lead, monitor, and supervise a group of employees to achieve goals that contribute to the growth of the organization. d Main Responsibilities As a Team Leader, you will Collect and share employee feedback with the management Collect, analyze, validate and compare data regularly (weekly, monthly, depending on needs) Perform feedback sessions and implement corrective measures if applicable Inform and tutor the team about process changes and new procedures Collect and manage data for the Service Delivery attainment report Assess the team capabilities vs. the workload Ensure that all SLAs and KPIs are met and that all team members receive proper training on the business needs Assure for all team members proper visibility and understanding of performance results (team and individual) Be part of interviews and reporting interviews with SDM’s/Ops Manager We are looking for Relevant University Degree (Finance, Accounting, Economics or similar) Management experience in BPO/Outsourcing environment Excellent command of English (C1) Second Language counts as a plus Ability to work independently or with minimum supervision. Send an email to [email protected] if you are interested in

About Webhelp Webhelp is a French multinational BPO company that is making business more human for the world’s most exciting brands. By choosing Webhelp you will be part of a family of over 100,000 game-changers from more than 140 locations in 55 countries. What You’ll Do In this customer-oriented role, as Business Development Specialist you will interact with existing customers via different channels, including phone, video, and e-mail. Equipped with opportunity data and aware of local business culture you will drive on-time renewals for assigned portfolio of products and service contracts across small customer segments. You will focus on minimizing the risk of contract churn by creating awareness of the importance of the support services and licensed digital products as well as by reaching out to customers who cannot be engaged digitally due to a lack of active contact details. You will bring a positive attitude, persistence, and strong communication skills to find a straight path to relevant customers’ representatives and build reliable advisory relationships to secure their renewals. We are looking for Proficient in Additional languages optional: German, French, Italian, Spanish. Developed communication skills and flexibility to talk with business and technical Developed self-confidence and influencing Basic analytical skills to understand complex data sets, produce summaries and customer-focused Willingness to continuous learning, team-oriented attitude, and dynamic approach to Good understanding and aptitude for Interests in communication technology, digital security, SaaS business would be Customer service, sales, or customer research experience would be Apply here https://bit.ly/3vxzbbs or send an email to [email protected]

About us Webhelp is a French multinational BPO company that is making business more human for the world’s most exciting brands. By choosing Webhelp you will be part of a family of over 100,000 game-changers from more than 140 locations in 55 countries. As Management Controller, you will be responsible for Support regular business analysis and allow monitoring of the operational and financial activity of Webhelp operations in Portugal. Business reviews for main clients Support the controlling tasks of Capex, Housing & Recruitment costs Support Senior Management Controller on the business/financial estimations processes (Budget and others) Internal audit of the most relevant processes/departments Monitorization of indirect wages costs evolution through a monthly report Support accounting team on the monthly closing process when needed Support the accounting team on statutory audit Ad-hoc analysis We are looking for: Proficient English or Portuguese (C1/C2) Bachelor's or master's degree in Business Administration, Corporate Finance, Accounting, or related field. Minimum 2 years audit experience in a dynamic work environment Previous experience with management accounting is a plus; Proficiency in Excel Strong analytical and technical skills Delivery skills, problem solver Excellent attention to detail and accuracy Capacity to adapt to a fast-changing environment Experience with Workday and Power BI is a plus; Critical reasoning skills; Good knowledge of accounting processes. We offer you: Competitive salary (14 monthly payments per year) Meal allowance paid in voucher card (7,23€ net per working day) Transportation allowance Performance-based bonus Apply here https://bit.ly/3Exk8T9 or send an email to [email protected]

About Webhelp Webhelp is a French multinational BPO company that is making business more human for the world’s most exciting brands. By choosing Webhelp you will be part of a family of over 100,000 game-changers from more than 140 locations in 55 countries. As a Customer Support Advisor, you will: •Manage customer requirements and expectations, by phone, in a calm and empathetic manner, aiming to solve their cases and issues. •Take 30 to 50 inbound calls per day, so you need to strive to maintain and improve customer satisfaction levels. •Improve your technical skills by troubleshooting issues related to electronic equipment. •Escalate potential service issues to the appropriate level (Level 1 to Level 4). We are looking for: •Proficient English (C1/C2) •Excellent communication skills coupled with empathy and team spirit •Previous experience in Customer Service is a plus •Previous experience with iOS and/or macOS, or comparable technology is preferential •For non-EU residents, it is mandatory to have a valid work permit •Workplace: Work from home, if you are based in Portugal We offer you: •Competitive wages (14 monthly payments per year) •Performance bonus •Meal Allowance paid in voucher card •Health insurance with a dental plan (after 6 months of the contract)  Apply here https://bit.ly/36Qidfz or send an email to [email protected]

AMS is one of Europe's leading providers of automotive expertise, and today supports some of the world's biggest brands, like BWM Group Portugal. An opportunity has arisen in AMS team in Portugal to provide consultancy and support on the development, implementation and follow-up of after-sales processes and systems to a client’s Dealer and Authorized Repairer Network in Lisbon, Portugal. The role You will support the Dealer network in all aftersales processes and systems to implement and facilitate the Premium Service Strategy at the retail level, by: •Providing consultancy and support on the development, implementation and follow-up of after-sales processes and systems to automotive brand and dealer's network. •Supporting the implementation of audits in dealer's network workshops regarding compliance. •Monitoring Service related KPI’s, software releases and implementation on the network. •Monitoring the after-sales support system helpdesk. Is this for you? If you have an education background in engineering, information technologies, business or similar, have a talent for IT Systems and interest in how a premium manufacturer provides great aftersales service, you are who AMS is looking for! More specifically if you have: Master’s degree in engineering, information technologies, Business Administration or similar. Great IT capabilities to develop & optimise aftersales systems and processes for the dealer network. Knowledge about Automotive After Sales Processes, Systems and Tools. High organisation skills, with a structured mind-set and a passion for optimising processes. Fluency in English (intermediate level). Interest in automotive industry. What can you expect? •A competitive salary •Annual Bonus (subject to performance) •Hybrid working (Mainly work from home) – Office is in Lisbon •Support for home working set-up (office furniture, laptop, etc) •Energy cost contribution •Health insurance Submit via [email protected]

LOCATION: Lisboa NUMBER OF HOURS: 40 Epona is always working on the next step. That is why we are looking for a developer who will build the new applications and further develop existing applications. Bug fixing, maintenance of the applications that are connected in various ways in the background will be realized. You work closely with our senior developers and Manager Operations to contribute to the entire software development lifecycle. Your technical expertise and problem solving skills will play an important role in delivering high quality solutions. In addition, you will have the opportunity to learn and grow in a supportive and innovative environment. From our office in Made, where the small, close-knit team is located, you start with the links between our solutions. b'/xc2/xa0' ABOUT EPONA LEGAL For more than 25 years, Epona has been a leader in providing software solutions for companies in various sectors, especially in the legal market. As a result, hundreds of organizations work very optimized every day with our versatile solutions. Our mission is to provide products and services that improve processes, productivity and profitability of customers and partners. As we continue to grow, we are looking for a skilled and motivated Medior Developer to join our team and work on new software. b'/xc2/xa0'OUR SOLUTIONS Epona is an architect and supplier of: Epona365 The rock-solid Epona365 is integrated with Microsoft SharePoint, Word, Excel, PowerPoint and other applications to facilitate comprehensive document and email management Contact Manager The most widely used CRM system, specially developed for the professional services market. We are the market leader in relationship management for the legal market and are proud of this. b'/xc2/xa0' Supplier of LegalWord Procedural documents, pleading notes, agreements and deeds are quickly and easily drawn up using LegalWord. The available links with ContactManager and DMSforLegal provide the correct contact details and a complete digital file. b'/xc2/xa0' And we also think about the next step. Read the story of AMS lawyers who manage their mailboxes with Machine Learning.