German customer

Come join an amazing and young team of International Talent in Lisbon. We are looking for German Speakers with a passion for communicating with others and solving problems. As ab'/xc2/xa0'Customerb'/xc2/xa0'DElight Agent you will: Provide excellent customer service by providing information about products or services, taking or entering orders, canceling accounts, or obtaining details of complaints Being responsible for the administrative support to the financial area, ensuring that the policies, procedures, and activities instituted are executed in time, correct, and in an effective manner Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions, are taken Prepare, maintain, and review purchasing files, reports, and price lists Check shipments when they arrive to ensure that orders have been filled correctly and that goodsb'/xc2/xa0'meet the defined specifications Assist suppliers through e-mails and chat b'/xc2/xa0' b'/xc2/xa0'We are looking for: Native or Proficient inb'/xc2/xa0'German (level C2) Fluency in English Strong analytical and problem-solving skills Proficiency in Excel Good communication skills Autonomous and able to ensure end-to-end delivery of projects Responsible, flexible, dynamic, and resilient

Position: German Speaker Customer Service Location: Lisboa - Portugal Languages: Native German Speakers (At least C1 Level Our client is a worldwide leader in Customer Experience Management and shared services for international markets. With a team of 5.000 employees they are providing services to around 56 countries in 28 different languages. About the offer: Customer care support position. It is a fixed-term employment contract of 12 months that can be renewed. As a member of Customer Care Support you will be responsible to deliver an amazing customer care experience regarding products and service related to the final client. Essential Criteria: • Native Level of German spoken and written (C1 level at least); • Good level of English (B2) • Demonstrate ability to handle and resolve complaints according to client policies; • Working with Others - Ability to portray professionalism and work well in a team environment. • Minimum 12th grade of educational background; Offer: - Competitive Salary, - Performance bonus - Dynamic, young and international environment - Career progression Send CV applications in English to: joao.fernandes@cbtalents.com 

German CUSTOMER CARE AGENT Lisbon Responsibilities: Respond to inbound customer requests, document relevant case information Ensure excellent customer satisfaction Ability to assist users with General Inquiries via phone/email/chat/social/social messaging channels (as assigned) Respond appropriately to customer escalations and escalate issues and customers to higher tiers of support as defined and documented Collaborate with other technicians to resolve or properly close help tickets Manage an individual ticket queue Responsible to follow the direction of the management and provide feedback We are looking for: Native or Proficient German Fluency in English Demonstrate patience when communicating and solving issues Treat all data and personal information with the utmost confidentiality Proactive, self-motivated, and a great team player. On offer: Relocation package - shared accommodation and flight reimbursement Meal allowance Transportation allowance Young and dynamic work enviromnent For more information contact andre@kulturetalent.com

German Customer care agent Lisbon/Portugal Responsibilities: Respond to inbound customer requests, document relevant case information Ensure excellent customer satisfaction Ability to assist users with General Inquiries via phone/email/chat/social/social messaging channels (as assigned) Respond appropriately to customer escalations and escalate issues and customers to higher tiers of support as defined and documented Collaborate with other technicians to resolve or properly close help tickets Manage an individual ticket queue Responsible to follow the direction of the management and provide feedback We are looking for: Native or Proficient German Fluency in English Demonstrate patience when communicating and solving issues Treat all data and personal information with the utmost confidentiality Proactive, self-motivated, and a great team player. On offer: Relocation package - shared accommodation and flight reimbursement Meal allowance Transportation allowance Competitive salary package For more information contact andre@kulturetalent.com

Du sprichst deutsch und möchtest Dein Supertalent zeigen? Das ist die richtige Arbeit für dich! Join our team as a skilled German Language Guru, helping our clients on their way to financial freedom. We provide customer support by phone, e-mail and chat ensure high quality and satisfaction for our clients. Along with the feeling of fulfillment that this job will give you because you are helping others, you can also expect the following benefits:   What is in it for you? attractive salary paid education and care for each individual - we make sure that you start work more ready than ever! full-time employment contract vacation and holiday bonuses - we want to say thank you on the happiest seasons of the year loyalty bonus - we appreciate your every effort and contribution career path - every individual can develop and advance great working atmosphere and friendly team spirit learning new skills bonuses for recommending new employees   Join us as a German speaking customer specialist! You will be providing customer support via multiple channels (calls, chats, emails) you will start your job with training where you will get to know the system and processes with the support of our team leader and the entire team you will provide support to users, offer solutions, respond to all inquiries in a timely manner you will communicate in German every day you will have the constant support of your team leader and the entire team work in our office in the beautiful city of Porto   Job requirements What are we looking for? ability to generate empathy in written form good communication skills customer orientation and troubleshooting good computer user skills (Mandatory) advanced spoken and written German skills, C1 level (Mandatory) intermediate spoken and written English skills, B1 Level (Mandatory) ability to manage time and meet goals availability to work 5 days per week including Saturdays availability to work 8 hours per day from 09:00 and up to 20:00 following rotating fortnightly schedules;

French|Italian|German Speakers – Customer Care Agent Specialist Are you a native Spanish, German or Italian Speaker? Do you have some experience in Customer support/Customer care/Technical customer support? What we need Native Italian /German/French Proficient in english What we offer: Work from the office Meal allowance Transportation allowance Competitive salary Relocation package when necessary Need more info? What are you waiting for??? Send your CV to andre@kulturetalent.com and i’ll follow up with you

Our client is a world leader in sports betting and gaming entertainment by creating the most exciting and trusted experience for their customers, revolutionising the gambling space as they go. They are home to a global family of >25 well-known brands and they are looking for a German speaking Customer Service Agent to join their team in Lisbon! Responsibilities: - Handle wide range of customers and enter all customer details in an accurate and efficient manner to the relevant systems. - Provide customers accurate and relevant information about products, services and promotions based on needs. - Educate customers to use all online self-service tools. - Proactive suggesting improvements to improve efficiency, productivity, quality and customer satisfaction. - Fix the root cause of the problem to protect additional customers from getting the same issue. Direct or escalate all parties to take corrective action as needed. - Work towards simplifying the existing processes to reduce effort. - Meet deliverable requirements/service level measures/specific targets, Quality and Efficiency targets. - Perform against all key Customer service goals. - Knowing individual targets and individual performance management - Take ownership for your development. Look for opportunities to grow - Work on individual career progression plan and manage training plan completion. - Have an overview about required development activities and participate on them as well. - Looks for feedback and development activities to improve in skills related to the current work. - Developing others - create and support opportunities for building skills to execute current and future responsibilities. - Knowledge Development and Sharing: Become an expert with the tools used in CS team. Share knowledge and findings with the team members. Support new team members in their training. Requirements: - Language skills: English C1 and German – C1 level (speaking & writing), other language is a plus. - Middle education degree. - PC skills: Masters use of PC equipment and software (MS Office, Internet searching tool skills). - Communication skills – verbal and written: Communicates effectively over the phone and in written transactions. - Flexibility and shift work is required. - An experience in the contact service environment is a preferable advantage. - An online gaming experience is a plus.

Our client is a world leader in sports betting and gaming entertainment by creating the most exciting and trusted experience for their customers, revolutionising the gambling space as they go. They are home to a global family of >25 well-known brands and they are looking for a German speaking Customer Service Agent to join their team in Lisbon! Responsibilities: - Handle wide range of customers and enter all customer details in an accurate and efficient manner to the relevant systems. - Provide customers accurate and relevant information about products, services and promotions based on needs. - Educate customers to use all online self-service tools. - Proactive suggesting improvements to improve efficiency, productivity, quality and customer satisfaction. - Fix the root cause of the problem to protect additional customers from getting the same issue. Direct or escalate all parties to take corrective action as needed. - Work towards simplifying the existing processes to reduce effort. - Meet deliverable requirements/service level measures/specific targets, Quality and Efficiency targets. - Perform against all key Customer service goals. - Knowing individual targets and individual performance management - Take ownership for your development. Look for opportunities to grow - Work on individual career progression plan and manage training plan completion. - Have an overview about required development activities and participate on them as well. - Looks for feedback and development activities to improve in skills related to the current work. - Developing others - create and support opportunities for building skills to execute current and future responsibilities. - Knowledge Development and Sharing: Become an expert with the tools used in CS team. Share knowledge and findings with the team members. Support new team members in their training. Requirements: - Language skills: English C1 and German – C1 level (speaking b'&' writing), other language is a plus. - Middle education degree. - PC skills: Masters use of PC equipment and software (MS Office, Internet searching tool skills). - Communication skills – verbal and written: Communicates effectively over the phone and in written transactions. - Flexibility and shift work is required. - An experience in the contact service environment is a preferable advantage. - An online gaming experience is a plus.

We're Adecco Human Resources, throughout our specialization line in Call Center solutions, we are selecting for our prestigious client: Customer Service Representative (M/F) for the German/English Market. Tasks: Customer service call; Give support to the through others means of communication, namely email and chat; Respond to customer inquiries regarding service and service and product related inquiries; Inform the costumer about specific products, services, policies, and procedures.   Requirements: Fluent language skills in German- verbal, reading and writing; Advanced level of English - verbal, reading and writing; Excellent communication skills; Customer service – oriented and high focus on customer satisfaction; Strong administration and organization skills; Keen eye for detail to ensure high accuracy; Intermediate PC skills; Immediate availability.   Offer: Base salary + language complement + food allowance + productivity bonus; Home Office; Availability to work through rotational schedules and time off; Introduction and continuous training; Signing Bonus; Relocation Package, if applicable.   Feel free to contact and ask any questions you have!

You don't need previous experience - We offer training ! Location - Home office in the area of Lisbon district Company: Hotel Tonight - is a travel agency and metasearch engine owned by Airbnb and accessible via website and mobile app. Their online service are growing dynamically. We are looking for German and English speaking employees for our team in Lisbon to support our customers (social media chat, emails and sometimes calls) Project starts 28.09.2022 ! Your tasks: Help the clients: booking, doubts, upgrades and resheduling and last minute requests If needed, call to the hotels explaining the client demands Assist customers and hotel partners via phone regarding customer bookings and customer demands Our Expectations: EU citizenship or a residence permit in Portugal You speak native German You speak English (C1/C2) You are living in Lisbon or ready to move there You like interacting with people We offer: Full time employment and work in home office: Monday to Sunday 7.00 a.m. to 23.00 p.m (40h per week) Permanent contract with 3 months of trial period Online hiring process Competetive salary and bonus system: 1000€ gross x 14 months up to 100€ performance bonus/month and 100€ complexity bonus + Signing bonus: 3000€ gross (additional €750 paid after 3, 6, 9 and 12 months) meal allowance 23€ NET per day health insurance (after 6 months of the contract) flight ticket reimbursement after 6 months possibility of accommodation in a company - owned apartment   We look forward to you ! By applying for this offer, you agree to our Privacy Policy and consent to the processing of your personal data and sharing it with the client offering this vacancy.

FLUENT GERMAN SPEAKERS ONLY - LOCATED IN LISBON EU NATIONAL OR WORK PERMIT Our client is a world leader in sports betting and gaming entertainment by creating the most exciting and trusted experience for their customers, revolutionizing the gambling space as they go. They are home to a global family of well-known brands and they are looking for a German-speaking Customer Service Agent to join their team in Lisbon! Responsibilities: Handle wide range of customers and enter all customer details in an accurate and efficient manner to the relevant systems. Provide customers accurate and relevant information about products, services and promotions based on needs. Educate customers to use all online self-service tools. Proactive suggesting improvements to improve efficiency, productivity, quality and customer satisfaction. Fix the root cause of the problem to protect additional customers from getting the same issue. Direct or escalate all parties to take corrective action as needed. Work towards simplifying the existing processes to reduce effort. Meet deliverable requirements/service level measures/specific targets, Quality and Efficiency targets. Perform against all key Customer service goals. Knowing individual targets and individual performance management Take ownership for your development. Look for opportunities to grow Work on individual career progression plan and manage training plan completion. Have an overview about required development activities and participate on them as well. Looks for feedback and development activities to improve in skills related to the current work. Developing others - create and support opportunities for building skills to execute current and future responsibilities. Knowledge Development and Sharing: Become an expert with the tools used in CS team. Share knowledge and findings with the team members. Support new team members in their training.

We are recruiting German speakers to work in Lisbon, Portugal as a Customer Service - Call Center. Requirements: Native level German written & Spoken; Fluent English written & Spoken; Friendly, customer-centric, problem-solving ability, willingness to learn, and ambitious. Send me your CV!! More info: mariana.g@xcellentalent.com

Main responsibilities: - Handle all telephone calls in line with service standards and procedures; - Assist customers with specialist support and after sales service such as booking changes, purchasing additional services, and special requests; - Provide relevant information to customers in order to improve customer service and loyalty; - Assist customers with their online bookings and other web enquiries; - Inform customers about web features and content; - Assist with internal support and training of new staff when required; - Participate in specific operational projects where required. What we are looking for: - Fluent in German (C1 level); - Fluent in English (B2 level); - Excellent verbal and written communication skills; - Very good knowledge of Microsoft Office package; - Experience in the travel industry, either in retail operations or in air tours/bookings, is considered a plus. - Ability to organize and prioritize; - Flexibility to attend supplier training and/or education events; - Schedule flexibility. - Appropriate working environment and conditions at home (space with privacy to work 8h day without noise); - Fiber internet service (mandatory); What we offer: - Attractive base salary; - Career progression possibility; - Benefits. Starting on July

You don't need previous experience - We offer training ! Location: Oriente b'/xe2/x80/x93' Lisbon Project starts on 6.12.2023 Your tasks: Assist Customers through Social Media, chat, phone and e-mail regarding different queries. Query Types: Subscription, invoicing, tech troubleshooting Provide account and application support to Customers namely with regards to software functionality. Provide accurate and real-time responses to the customers inquiries. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. " Our expectations: EU citizenship or a residence permit in Portugal You speak native German (C2) You speak English (B2) You like interacting with people We offer: Full time employment Work on site in the company office in Lisbon b'/xe2/x80/x93' Oriente [Shedules: Monday to Sunday 8.00 a.m. to 21.00 p.m] (Rotational) 2 days off in week,, full work frome home 6 months fixed-term contract with possibility of extension Online hiring proces Competetive salary and bonus system: 1100 b'/xe2/x82/xac'b'/xc2/xa0' gross x 14 months up to 100b'/xe2/x82/xac'b'/xc2/xa0' performance bonus/ month Meal allowance 7.23 b'/xe2/x82/xac' NET per day Flight ticket reimbursement after 6 months Health Insurance since day 1 (free after 6 months) b'/xc2/xa0' Send your CV by email paco@prorekruter.com b'/xc2/xa0' We look forward to you ! By applying for this offer, you agree to our Privacy Policy and consent to the processing of your personal data and sharing it with the client offering this vacancy.

Our client, a big operator in the IT and technology sector, is now seeking to employ highly qualified and highly motivated employees who offer a technical support services to its clients, from a multilingual 24-hour service desk. Responsibilities • The Service Desk Agent will provide with excellent Level 1 Technical Support to customers (B2B) by email, phone and/or chat both in German and in English languages • Escalating issues to the different departments accordingly Requirements • Have excellent English and German language skills (at native level) • Have compelling communication and team skills; • Available to work on shifts basis (including night hours and weekends) • Experience working in a highly demanding customer service environment • Help desk experience and basic IT skills would be an asset • Able to work under pressure and keep calm

You don't need previous experience - We offer training ! Location: Oriente b'/xe2/x80/x93' Lisbon Project starts on 6.12.2023 Company: The world's largest publicly traded property and personal insurance company. Operates in 54 countries offering property, personal and business insurance, as well as accident, supplementary health, reinsurance and life insurance. We are looking for German and English speaking employees for our team in Lisbon to support our customers (inbound calls, emails and chat) Your tasks: Receiving telephone calls or chat from clients wishing to obtain various types of information concerning their insurance policy Indexation b'&' electronic archiving in our document management tool. Policy changes requests, updating payment details Make claims and cancel requests Our expectations: EU citizenship or a residence permit in Portugal You speak native German (C2) You speak English (B2) You like interacting with people We offer: Full time employment Work on site in the company office in Lisbon b'/xe2/x80/x93' Oriente [Shedules: Monday to Friday 8.30 a.m. to 17.30 p.m] 6 months fixed-term contract with possibility of extension Online hiring proces Competetive salary and bonus system: 1100 b'/xe2/x82/xac'b'/xc2/xa0' gross x 14 months up to 100b'/xe2/x82/xac'b'/xc2/xa0' performance bonus/ month + Complexity Bonus 100b'/xe2/x82/xac'/12months Meal allowance 7.23 b'/xe2/x82/xac' NET per day Flight ticket reimbursement after 6 months Possibility of accommodation in a company - owned apartment Health Insurance since day 1 (free after 6 months) b'/xc2/xa0' Send your CV by email paco@prorekruter.com b'/xc2/xa0' We look forward to you ! By applying for this offer, you agree to our Privacy Policy and consent to the processing of your personal data and sharing it with the client offering this vacancy.

You don't need previous experience - We offer training ! Location: Oriente b'/xe2/x80/x93' Lisbon Company: The leading payment fraud prevention platform for large companies worldwide. We are looking for German speaking employees for our team in Lisbon to support our customers. Project startsb'/xc2/xa0' 15.11.2023 ! Your tasks: Support the user through Email and Calls (Inbound/Outbound). Maintain client relationships. Contact by telephone and/or e-mail with third parties and International for the purpose of verifying their payment information. Management of incoming calls and emails. b'/xc2/xa0' Our expectations: EU citizenship or a residence permit in Portugal You speak native German (C2) You speak English (B2) You are living in Lisbon or ready to move there You like interacting with people We offer: Full time employment [Shedules: Monday to Friday b'/xe2/x80/x93' 8 am to 4 pm. Work in the company office in Lisbon b'/xe2/x80/x93' Oriente 6 months fixed-term contract with the possibility of extension Online hiring proces Competetive salary and bonus system: 1100b'/xe2/x82/xac' gross x 14 months up to 100b'/xe2/x82/xac'b'/xc2/xa0' performance bonus/month Meal allowance23 b'/xe2/x82/xac' NET per day Flight ticket reimbursement after 6 months Free Health Insurance after 6 months b'/xc2/xa0' Send your CV by email paco@prorekruter.com We look forward to you ! By applying for this offer, you agree to our Privacy Policy and consent to the processing of your personal data and sharing it with the client offering this vacancy. b'/xc2/xa0'

Buwelo Europe is hiring!! Work from home in Portugal! Amazing opportunity for a project with huge potential! Be part of an amazing multinational company with offices in Europe, Asia, Africa, Latam. We really care about you, and we mean it!! Just look at our scores on the Internet and feedback from our employees and you will see what we mean! Or ask our employees, our Employee Net Promoter Score is 97% in Europe. We are looking for talented individuals who speak the following languages: German Be part of this project while working from home in Portugal. This is an amazing opportunity to help us build this market that will definitely grow and for future career opportunities for you. You will be representing one of our clients by answering email inquiries, and potentially, phones in the future. Our client is a top market company and a real pleasure to work with. The mission of the CSR is to take ownership of the interaction and follow the right processes, in order to help customers by resolving their questions and complaints by email with the highest level of satisfaction (CSAT).   What are we looking for: -Native or C1 minimum level of any above European language -You need a minimum level of B2 #English as a second language -Experience in the #BPO industry is a plus -Experience in the #CustomerService Industry -Great communication skills, commitment, and energy -Passionate and hardworking I-Looking for a long term career -Currently leaving in #Portugal or arriving in Portugal in the next month   What we offer: - Competitive salary and stability - International career in a multicultural environment - Meal allowance - Performance bonus - Work contract for an indefinite period - Holiday and Christmas bonuses - Free Portuguese language courses - Work accident insurance - Continuous learning/development courses - Monday to Friday shift - Work From Home -- equipment provided - Teamwork activities and much more!!!   We are really looking forward to hearing from you! Regards The recruiting team!

You don't need previous experience - We offer training ! Location: Home office (temporarily) in the area of Lisbon district Office - Oeiras (Lisbon) Company: Fressnapf - German pet store chain, which offers a wide selection of pet products. Their online service are growing dynamically. We are looking for French and English speaking employees for our team in Lisbon to support our customers (social media chat and emails) Project starts 07.09.2022 ! Your tasks:                                                                     Provide customer support via phone and email; Prepare, maintain, and review purchasing files Confer with customers by email or chat to provide information about products, take or enter orders, cancel accounts, or obtain details of complaints. Our Expectations: EU citizenship or a residence permit in Portugal You speak native French (C2) You speak English (B2)) You are living in Lisbon or ready to move there You like interacting with people We offer:             Full time employment: Monday to Friday  – 7am to 7pm (40h per week) 6 months fixed-term contract with possibility of extension Online hiring proces Competetive salary and bonus system: 890€ gross x 14 months up to 100€ performance bonus/month + signing bonus: 2000€ gross (additional 500€ paid after 3, 6, 9 and 12 months) meal allowance 23€ NET per day health insurance (after 6 months of the contract) flight ticket reimbursement after 6 months possibility of accommodation in a company - owned apartment   Send your CV by email office@pacorecruitment.com We look forward to you ! By applying for this offer, you agree to our Privacy Policy and consent to the processing of your personal data and sharing it with the client offering this vacancy.

You don't need previous experience - We offer training ! Location: Home office (temporarily) in the area of Lisbon district Office - Oeiras (Lisbon) Company: Fressnapf - German pet store chain, which offers a wide selection of pet products. Their online service are growing dynamically. We are looking for French and English speaking employees for our team in Lisbon to support our customers (social media chat and emails) Project starts 07.09.2022 ! Your tasks:                                                                     Provide customer support via phone and email; Prepare, maintain, and review purchasing files Confer with customers by email or chat to provide information about products, take or enter orders, cancel accounts, or obtain details of complaints. Our Expectations: EU citizenship or a residence permit in Portugal You speak native French (C2) You speak English (B2) You are living in Lisbon or ready to move there You like interacting with people We offer:             Full time employment: Monday to Friday  – 7am to 7pm (40h per week) 6 months fixed-term contract with possibility of extension Online hiring proces Competetive salary and bonus system: 890€ gross x 14 months up to 100€ performance bonus/month + signing bonus: 2000€ gross (additional 500€ paid after 3, 6, 9 and 12 months) meal allowance 23€ NET per day health insurance (after 6 months of the contract) flight ticket reimbursement after 6 months possibility of accommodation in a company - owned apartment   We look forward to you ! By applying for this offer, you agree to our Privacy Policy and consent to the processing of your personal data and sharing it with the client offering this vacancy.

As a customer service specialist in this project, your daily responsibilities will include: Manage hosts and guests queries Being able to present the best available solutions taking advantage of a community marketplace with millions of users Join a specialized and open-mind team that offers support through written communication and phone Meet and exceed our service quality goals, compliance regulations and productivity targets Create amazing experience that people value and we are proud of Be responsible to follow the direction of management and provide feedback Languages needed: French, German, Italian, Spanish, Dutch, Finnish, Greek, Arabic, Danish, Japanese, Norwegian, Polish, Russian, Swedish Meal Allowance Bonus of up to €120 after 4 months Health insurance after 6 months. Send your CV in English to tdalloz22@gmail.com

Location: Lisbon Our client is one of the most popular airlines with a network of connections all over Europe. It offers its services in the field of air connections as well as additional services such as hotel or car booking. Due to the easing of restrictions, the interest in our services is growing very much, so we are looking for new German-speaking members of our team in Lisbon! It can be just you! – by joining our team you will be responsible for servicing customers interested in purchasing airline tickets or additional services via social media chat and email. What do we expect? You are native German You speak well English – at least B2 level You are ready for relocation to Lisbon or you already live there You are customer oriented and enjoy contact with people What do we offer? Possible start date: 30.06 Fixed-term Portuguese contract with the possibility of extension Fully remote recruitment process Work shifts: Monday – Friday 7:30am – 5:30pm Work form home in Lisbon area (during the pandemic time), after the situation is back to normal you are welcome in our modern office in the center of Lisbon! Competitive salary and remuneration system: 1000€ gross salary per month paid 14 times per year (or 1158€ paid 12x) -optional up to 100€ performance bonus extra bonus 125€ meal allowance approx. 150€ net p/m Relocation package: flight Ticket Reimbursement & possibility of renting a company apartment Complete, tailor-made paid training What are your responsibilities? Supporting the airline’s customers by social media chat and e-mail Being the point of connection between the airline and the suppliers: Informations, Support, Complaints Prepare, maintain, and review purchasing files, reports and price lists Keeping records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken We require the EU citizenship or the residence permit in Portugal Are you interested in new adventure in the city where people spend their holidays? Apply with your CV: office@prorekruter.com  

About Webhelp Webhelp is a French multinational BPO company that is making business more human for the world’s most exciting brands. By choosing Webhelp you will be part of a family of over 100,000 game-changers from more than 140 locations in 55 countries. bout the job role: As a Team Leader, you will be responsible for all team projects and initiatives. The right person for this role is enthusiastic about supervising and leading a team of customer advisors to provide excellent service. As a Team Leader, you will: Supervise, monitor, and develop a team of Customer Advisors. Closely monitor the SLAs and KPIs of the project. Guarantee the continuous monitoring and improvement of the KPI's project by identifying performance gaps, analyzing root causes, and developing strategies to improve the results of the team. Lead a team to success by creating an inspiring customer service environment focused on quality and achieving high-level performance. Create an inspiring team environment with an open communication culture Have a unique opportunity to start working in a consolidated market where you can directly contribute to the company’s fast-paced growth, and internally progress in different job positions. We are looking for: Proficient in French, German or Nordic (C1/C2) Fluency in English (B2) At least on 1 year of previous experience in Team Management (mandatory) In-depth knowledge of performance metrics (KPIs) Good IT skills, especially in MS Excel Excellent communication and leadership skills Organizational and time-management skills Decision-making skills For non-EU residents, it is mandatory to have a valid work permit.

You don't need previous experience - We offer training ! Location: Oriente – Lisbon Company: Chubb – Chubb is the world's largest publicly traded property and personal insurance company. Chubb operates in 54 countries offering property, personal and business insurance, as well as accident, supplementary health, reinsurance and life insurance. We are looking for German and English speaking employees for our team in Lisbon to support our customers (inbound calls, emails and chat) Project starts 21.09.2022 Your tasks: Receiving telephone calls or chat from clients wishing to obtain various types of information concerning their insurance policy Depending on the case, the request will be processed via a transaction in our client policy administration system, and/or by the writing and sending of reply to letters/emails, information, contract documents, etc., to the insured. "Indexation & electronic archiving in our document management tool. Policy changes requests, updating payment details Make claims and cancel requests." Our expectations: EU citizenship or a residence permit in Portugal You speak native German (C2) You speak English You are living in Lisbon or ready to move there You like interacting with people We offer: Full time employment [Shedules: Monday to Friday 8:30 am to 17:00 pm (40h per week)] Work in the company office in Lisbon – Oriente Permanent contract with 3 months of trial period Online hiring proces Competetive salary and bonus system: 1000€ gross x 14 months up to 100€  performance      bonus/month +  signing bonus: 3000€ (additional 750€ paid after 3, 6, 9 and 12 months) Meal allowance23 € NET per day Flight ticket reimbursement after 6 months Possibility of accommodation in a company - owned apartment Health Insurance (after 6 months)   We look forward to you ! By applying for this offer, you agree to our Privacy Policy and consent to the processing of your personal data and sharing it with the client offering this vacancy.

As a Travel advisor representative you will be keeping in contact with clients by receiving incoming calls and emails, managing claims and requests promoting and marketing the business, assist customers and hotel partners via phone regarding customer bookings... Profile: • Fluency in German (C1/C2) • Intermediate to fluent level of English • Good computer skills • Excellent communication skills • Team spirit and flexibility On offer: 3000€ signing bonus. Competitive wages (14 monthly payments per year). Bonus performance. On going training Health insurance with a dental plan (after 6 months contract). Relocation package - shared accommodation and flight reimbursement if needed. Opportunities for career progression and possibilities for an international career through the International.

You don't need previous experience - We offer training ! Location: Oriente – Lisbon Company: Signify – is the world leader in lighting for professionals and consumers and lighting for the Internet of Things. You will be part of an extremely motivated team in fantastic Lisbon! We are looking for reinforcements in the form of German-speaking employees for our team in Lisbon. Project starts on 26.09.2022 Your tasks: Ability to assist users with Pre-Sales, General Inquiries, and technical support issues via  phone, email, chat, social messaging channels (as assigned)  Technical support issues via  phone, email, chat, social messaging channels (as assigned)  Technical support issues via  phone/email/chat/social/social messaging channels (as assigned)  Our expectations: EU citizenship or a residence permit in Portugal You speak native German (C2) You speak English (B2) You like interacting with people We offer: Full time employment Work in home office or on site in the company office in Lisbon – Oriente [Shedules: Monday to Saturday 7.00 a.m. to 7.00 p.m (40 hours weekly)] Permanent Contract with 3 months of trial period Online hiring proces Competetive salary and bonus system: 1000 €  gross x 14 months up to 100€  performance bonus/ month + signing bonus: 3000€ (additional 750€ paid after 3, 6, 9 and 12 months) Meal allowance 7.23 € NET per day Flight ticket reimbursement after 6 months Possibility of accommodation in a company - owned apartment Health Insurance after 6 months We look forward to you ! By applying for this offer, you agree to our Privacy Policy and consent to the processing of your personal data and sharing it with the client offering this vacancy.

Starting date: 22.05.2024 Work from home in districts: Braga Online recruitment proces! Your tasks: Assist Customers through the various channels (email or phone) enthusiastically and professionally. Support customers with booking management, cancellations and billig issues Attracting potential customers by answering questions about rent a car reservations and their different modalities, suggesting and adding information about these services to meet the customers needs. Gather information from new customers and insert i tinto the platform. Our expectations: EU citizenship or a residence permit in Portugal You speak German in proficiency (C2) You speak English (B2) You would like to work from home in North Portugal You like interacting with people We offer: Full time employment Working shedule: Monday to Friday b'/xe2/x80/x93' 7 am to 8 pm, Saturday b'/xe2/x80/x93' 8 am to 4 pm, Sunday 8 am to 5 pm, 2 rotational days off (5days/week, 8 hours/day) Work from home in districts: Braga Permanent contract with 3 months of trial period Online hiring proces Competetive salary and bonus system: 1010b'/xe2/x82/xac'b'/xc2/xa0' gross x 14 months up to 120b'/xe2/x82/xac'b'/xc2/xa0' performance bonus/month + Transport allowance 20b'/xe2/x82/xac' per month +Meal allowance 7.23 b'/xe2/x82/xac' NET per day Free Health Insurance after 6 months b'/xc2/xa0' For candidates from abroad we offer: Flight ticket reimbursement after 6 months Possibility of accommodation in a company - owned apartment b'/xc2/xa0' Send your CV by email paco@prorekruter.com We look forward to you ! By applying for this offer, you agree to our Privacy Policy and consent to the processing of your personal data and sharing it with the client offering this vacancy.

You don't need previous experience - We offer training ! Location: Oriente b'/xe2/x80/x93' Lisbon Project starts on 6.12.2023 Company: The world's largest publicly traded property and personal insurance company. Operates in 54 countries offering property, personal and business insurance, as well as accident, supplementary health, reinsurance and life insurance. We are looking for German and English speaking employees for our team in Lisbon to support our customers (inbound calls, emails and chat) Your tasks: Receiving telephone calls or chat from clients wishing to obtain various types of information concerning their insurance policy Indexation b'&' electronic archiving in our document management tool. Policy changes requests, updating payment details Make claims and cancel requests Our expectations: EU citizenship or a residence permit in Portugal You speak native Dutch (C2) You speak English (B2) You like interacting with people We offer: Full time employment Work on site in the company office in Lisbon b'/xe2/x80/x93' Oriente [Shedules: Monday to Friday 8.00 a.m. to 17.30 p.m] 6 months fixed-term contract with possibility of extension Online hiring proces Competetive salary and bonus system: 1100 b'/xe2/x82/xac' gross x 14 months up to 100b'/xe2/x82/xac'b'/xc2/xa0' performance bonus/ month + Complexity Bonus 100b'/xe2/x82/xac'/12months + Signing Bonus 2000b'/xe2/x82/xac' (additional 500b'/xe2/x82/xac' paid after 3, 6, 9 and 12 months) Meal allowance 7.23 b'/xe2/x82/xac' NET per day Flight ticket reimbursement after 6 months Possibility of accommodation in a company - owned apartment Health Insurance since day 1 (free after 6 months) b'/xc2/xa0' Send your CV by email paco@prorekruter.com b'/xc2/xa0' We look forward to you ! By applying for this offer, you agree to our Privacy Policy and consent to the processing of your personal data and sharing it with the client offering this vacancy.

We are Zumub, a leading ecommerce and supplements brand in Portugal and conquering Europe. We have a powerful team, always innovating and delivering the best to positively impact our customers' lives, providing fitness, energy, health andw ell-being. And that's why we have been growing above 50%/year in recent years! zumub #strongertogether ROLE: The German Country Manager has overall responsibility for the P+L, results, growth strategy and brand identity of the German website. Ownership and management of the Zumub brand in Germany - including product content, social media and offline events. Identifying new and innovative ways to drive traffic to the German website as well as developing and improving traffic from existing channels. Developing relationships with key websites, prioritizing new customer acquisition at the lowest cost possible. Work in synergy with the rest of the Zumub international team to identify new growth opportunities and ways in which to improve our brand reputation and presence in Germany. Deliver best in class customer experience partnering closely with the marketing team to brief and build engaging product pages that provide the customer with relevant information and conversion opportunity. QUALIFICATIONS: Top level graduate with a strong academic track record in Management / Marketing / International Trade or similar (preferred) Native or Fluent German speaker (required) and English Strong interest in Digital marketing channels and e-commerce Proven communication and influencing skills Commercially astute, ambitious and highly intelligent individuals who are hungry for success and genuine responsibility Entrepreneurial thinkers are welcome - those able to think outside the box WE OFFER: Dynamic, professional and growth environment Learning, progression and growth opportunities Salary compatible with demonstrated experience Employee discounts, health insurance and other benefits ADDRESS: Lisboa or Porto

About the job role:   As a Social Media Engager, you will interact in a friendly, authentic, and personalized way, listening to our client’s customers' unique situations and acknowledging their needs. You will be the main brand ambassador of our airline company client, crucially contributing to the improvement of our airline’s customer experience. Requirements   We are looking for:   Native or Proficient German (C2) Fluency in English (B2) Excellent communication skills coupled with empathy and team spirit Previous experience with GDS tools like Amadeus, Galileo, or Sabre is preferential Previous experience in Customer Service or as a tourism/travel representative is a plus  For non-EU residents, it is mandatory to have a valid work permit. Responsibilities   As a Social Media Engager, you will:   Booking management (altering, canceling, or creating new reservations) Assist clients via chat or social media in the after-sales process by answering inquiries regarding the reservations and attending to potential requests. Managing the reservations back-office (ticket issuing, modification, and cancellation of reservations). Give real-time, accurate information that empowers the customer to make decisions. Go beyond the customer's service expectations so they will remember and share their great experience. Listen to the customer's unique situation and acknowledge their needs. What We Offer     We offer you: Competitive wages (14 monthly payments per year) Performance bonus Transportation allowance Health insurance with a dental plan (after 6 months contract) Relocation package: shared accommodation and flight reimbursement Possibility to do Work from Home*   Life at our company:  Work with a diverse environment with people from over 15 nationalities  Benefit from our modern amenities, many discounts in local businesses, company parties and events and much more! We promote inter-company mobility to work at any of our sites around the world. New and modern offices located in Lisbon (Parque das Nações, Oriente).