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Lisboa-Lisboa (Lisboa)
Come join an amazing and young team of International Talent in Lisbon. We are looking for German Speakers with a passion for communicating with others and solving problems. As ab'/xc2/xa0'Customerb'/xc2/xa0'DElight Agent you will: Provide excellent customer service by providing information about products or services, taking or entering orders, canceling accounts, or obtaining details of complaints Being responsible for the administrative support to the financial area, ensuring that the policies, procedures, and activities instituted are executed in time, correct, and in an effective manner Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions, are taken Prepare, maintain, and review purchasing files, reports, and price lists Check shipments when they arrive to ensure that orders have been filled correctly and that goodsb'/xc2/xa0'meet the defined specifications Assist suppliers through e-mails and chat b'/xc2/xa0' b'/xc2/xa0'We are looking for: Native or Proficient inb'/xc2/xa0'German (level C2) Fluency in English Strong analytical and problem-solving skills Proficiency in Excel Good communication skills Autonomous and able to ensure end-to-end delivery of projects Responsible, flexible, dynamic, and resilient
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Lisboa-Lisboa (Lisboa)
German Speaking Sales & Marketing Agents for Lisbon Would you like to work in online marketing applied to new technology? Would you like to work for a very important company with the chance to develop your passion for marketing? Our client is the number 1 in online advertising and it is looking for people who would like to work as advisors for other companies (B2B). The work is in business hours from Monday to Friday. Responsibilities: • You will have the chance to contact new clients, or clients who needs your assistance in increasing their business by online advertising • You will create your client base, and develop it establishing a trust relation • You will be able to identify the clients’ needs and goals • You will help the clients in their online advertising strategy • Provide strategic campaign support and advertiser training to educate your clients Requirements: • German and English proficiency (C1) • Experience in sales • Dynamic, enthusiastic and passionate people • Sales mindset, self-motivated and data-driven • A team player with analytical and communication skills • Google AdWords certification or experience is a big plus • Ability to adapt well to change in direction and priority in a fast-paced and deadline-oriented environment Benefits: • Multinational company with the chance to create international friendship • Possibility of cooperation with leaders in various industries • Career progression, almost all the management started their career inside the company • Possibility to live in one of the company’s apartments • Initial flight expenses refund • Health Insurance • Annually complementary return flight to your home country (within Europe) If you are interested in this opportunity don’t hesitate and contact me at giacomina@spotonconnections.com. Do not forget to attach your English cv in pdf or word format.
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Portugal (Todas as cidades)
German Speaking Sales & Marketing Agents for Lisbon Would you like to work in online marketing applied to new technology? Would you like to work for a very important company with the chance to develop your passion for marketing? Our client is the number 1 in online advertising and it is looking for people who would like to work as advisors for other companies (B2B). The work is in business hours from Monday to Friday. Responsibilities: • You will have the chance to contact new clients, or clients who needs your assistance in increasing their business by online advertising • You will create your client base, and develop it establishing a trust relation • You will be able to identify the clients’ needs and goals • You will help the clients in their online advertising strategy • Provide strategic campaign support and advertiser training to educate your clients Requirements: • German and English proficiency (C1) • Experience in sales • Dynamic, enthusiastic and passionate people • Sales mindset, self-motivated and data-driven • A team player with analytical and communication skills • Google AdWords certification or experience is a big plus • Ability to adapt well to change in direction and priority in a fast-paced and deadline-oriented environment Benefits: • Multinational company with the chance to create international friendship • Possibility of cooperation with leaders in various industries • Career progression, almost all the management started their career inside the company • Possibility to live in one of the company’s apartments • Initial flight expenses refund • Health Insurance • Annually complementary return flight to your home country (within Europe) If you are interested in this opportunity don’t hesitate and contact me at Este endereço de email está protegido contra piratas. Necessita ativar o JavaScript para o visualizar.. Do not forget to attach your English cv in pdf or word format.
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Porto-Porto (Porto)
Du sprichst deutsch und möchtest Dein Supertalent zeigen? Das ist die richtige Arbeit für dich! Join our team as a skilled German Language Guru, helping our clients on their way to financial freedom. We provide customer support by phone, e-mail and chat ensure high quality and satisfaction for our clients. Along with the feeling of fulfillment that this job will give you because you are helping others, you can also expect the following benefits: What is in it for you? attractive salary paid education and care for each individual - we make sure that you start work more ready than ever! full-time employment contract vacation and holiday bonuses - we want to say thank you on the happiest seasons of the year loyalty bonus - we appreciate your every effort and contribution career path - every individual can develop and advance great working atmosphere and friendly team spirit learning new skills bonuses for recommending new employees Join us as a German speaking customer specialist! You will be providing customer support via multiple channels (calls, chats, emails) you will start your job with training where you will get to know the system and processes with the support of our team leader and the entire team you will provide support to users, offer solutions, respond to all inquiries in a timely manner you will communicate in German every day you will have the constant support of your team leader and the entire team work in our office in the beautiful city of Porto Job requirements What are we looking for? ability to generate empathy in written form good communication skills customer orientation and troubleshooting good computer user skills (Mandatory) advanced spoken and written German skills, C1 level (Mandatory) intermediate spoken and written English skills, B1 Level (Mandatory) ability to manage time and meet goals availability to work 5 days per week including Saturdays availability to work 8 hours per day from 09:00 and up to 20:00 following rotating fortnightly schedules;
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Porto Novo-Lisboa (Lisboa)
Buwelo Europe is hiring!! Work from home in Portugal! Amazing opportunity for a project with huge potential! Be part of an amazing multinational company with offices in Europe, Asia, Africa, Latam. We really care about you, and we mean it!! Just look at our scores on the Internet and feedback from our employees and you will see what we mean! Or ask our employees, our Employee Net Promoter Score is 97% in Europe. We are looking for talented individuals who speak the following languages: German Be part of this project while working from home in Portugal. This is an amazing opportunity to help us build this market that will definitely grow and for future career opportunities for you. You will be representing one of our clients by answering email inquiries, and potentially, phones in the future. Our client is a top market company and a real pleasure to work with. The mission of the CSR is to take ownership of the interaction and follow the right processes, in order to help customers by resolving their questions and complaints by email with the highest level of satisfaction (CSAT). What are we looking for: -Native or C1 minimum level of any above European language -You need a minimum level of B2 #English as a second language -Experience in the #BPO industry is a plus -Experience in the #CustomerService Industry -Great communication skills, commitment, and energy -Passionate and hardworking I-Looking for a long term career -Currently leaving in #Portugal or arriving in Portugal in the next month What we offer: - Competitive salary and stability - International career in a multicultural environment - Meal allowance - Performance bonus - Work contract for an indefinite period - Holiday and Christmas bonuses - Free Portuguese language courses - Work accident insurance - Continuous learning/development courses - Monday to Friday shift - Work From Home -- equipment provided - Teamwork activities and much more!!! We are really looking forward to hearing from you! Regards The recruiting team!
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Portugal (Todas as cidades)
Our client is a world leader in sports betting and gaming entertainment by creating the most exciting and trusted experience for their customers, revolutionising the gambling space as they go. They are home to a global family of >25 well-known brands and they are looking for a German speaking Customer Service Agent to join their team in Lisbon! Responsibilities: - Handle wide range of customers and enter all customer details in an accurate and efficient manner to the relevant systems. - Provide customers accurate and relevant information about products, services and promotions based on needs. - Educate customers to use all online self-service tools. - Proactive suggesting improvements to improve efficiency, productivity, quality and customer satisfaction. - Fix the root cause of the problem to protect additional customers from getting the same issue. Direct or escalate all parties to take corrective action as needed. - Work towards simplifying the existing processes to reduce effort. - Meet deliverable requirements/service level measures/specific targets, Quality and Efficiency targets. - Perform against all key Customer service goals. - Knowing individual targets and individual performance management - Take ownership for your development. Look for opportunities to grow - Work on individual career progression plan and manage training plan completion. - Have an overview about required development activities and participate on them as well. - Looks for feedback and development activities to improve in skills related to the current work. - Developing others - create and support opportunities for building skills to execute current and future responsibilities. - Knowledge Development and Sharing: Become an expert with the tools used in CS team. Share knowledge and findings with the team members. Support new team members in their training. Requirements: - Language skills: English C1 and German – C1 level (speaking & writing), other language is a plus. - Middle education degree. - PC skills: Masters use of PC equipment and software (MS Office, Internet searching tool skills). - Communication skills – verbal and written: Communicates effectively over the phone and in written transactions. - Flexibility and shift work is required. - An experience in the contact service environment is a preferable advantage. - An online gaming experience is a plus.
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Portugal (Todas as cidades)
Our client is a world leader in sports betting and gaming entertainment by creating the most exciting and trusted experience for their customers, revolutionising the gambling space as they go. They are home to a global family of >25 well-known brands and they are looking for a German speaking Customer Service Agent to join their team in Lisbon! Responsibilities: - Handle wide range of customers and enter all customer details in an accurate and efficient manner to the relevant systems. - Provide customers accurate and relevant information about products, services and promotions based on needs. - Educate customers to use all online self-service tools. - Proactive suggesting improvements to improve efficiency, productivity, quality and customer satisfaction. - Fix the root cause of the problem to protect additional customers from getting the same issue. Direct or escalate all parties to take corrective action as needed. - Work towards simplifying the existing processes to reduce effort. - Meet deliverable requirements/service level measures/specific targets, Quality and Efficiency targets. - Perform against all key Customer service goals. - Knowing individual targets and individual performance management - Take ownership for your development. Look for opportunities to grow - Work on individual career progression plan and manage training plan completion. - Have an overview about required development activities and participate on them as well. - Looks for feedback and development activities to improve in skills related to the current work. - Developing others - create and support opportunities for building skills to execute current and future responsibilities. - Knowledge Development and Sharing: Become an expert with the tools used in CS team. Share knowledge and findings with the team members. Support new team members in their training. Requirements: - Language skills: English C1 and German – C1 level (speaking b'&' writing), other language is a plus. - Middle education degree. - PC skills: Masters use of PC equipment and software (MS Office, Internet searching tool skills). - Communication skills – verbal and written: Communicates effectively over the phone and in written transactions. - Flexibility and shift work is required. - An experience in the contact service environment is a preferable advantage. - An online gaming experience is a plus.
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Porto-Porto (Porto)
Job Description We are seeking a detail-oriented and responsible Content Moderator to join our dynamic team. As a Content Moderator, you will play a crucial role in maintaining a positive online environment for our users across various social media platforms. You will be responsible for reviewing and moderating user-generated content to ensure it aligns with our community guidelines and values. b'/xc2/xa0' Profile needed High proficiency in German language (C1) + English B2 Responsible, reliable and available for rotation shifts High level of resilience to sensitive content Proactive to participate in b'/xe2/x80/x9c'roundtableb'/xe2/x80/x9d' sessions to provide an open discussion about upcoming trends and provide input/feedback to Support team to clarify trends or actions needed Expertise on all policies whilst ensuring compliance on all client workflows, being exposed to egregious content, political speech, hate speech, cultural discussions. High level of capacity to keep up with client updates regarding workflows/policies (a b'/xe2/x80/x9c'fast learnerb'/xe2/x80/x9d') b'/xc2/xa0' Key responsibilities Review and moderate user-generated content on social media platforms. Enforce community guidelines and company policies consistently. Identify and report inappropriate, harmful, or offensive content. Respond to user inquiries and concerns regarding content moderation Investigate, document, and follow up on European removal requests and correspondence within the market queues/workflows b'/xc2/xa0' What is offered Permanent contract with the client Market - leading salary (paid in 14 months) Language bonus Relocation package Daily wellness treatments Performance bonus b'/xc2/xa0' Start date: December 2023
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Lisboa-Lisboa (Lisboa)
FLUENT GERMAN SPEAKERS ONLY - LOCATED IN LISBON EU NATIONAL OR WORK PERMIT Our client is a world leader in sports betting and gaming entertainment by creating the most exciting and trusted experience for their customers, revolutionizing the gambling space as they go. They are home to a global family of well-known brands and they are looking for a German-speaking Customer Service Agent to join their team in Lisbon! Responsibilities: Handle wide range of customers and enter all customer details in an accurate and efficient manner to the relevant systems. Provide customers accurate and relevant information about products, services and promotions based on needs. Educate customers to use all online self-service tools. Proactive suggesting improvements to improve efficiency, productivity, quality and customer satisfaction. Fix the root cause of the problem to protect additional customers from getting the same issue. Direct or escalate all parties to take corrective action as needed. Work towards simplifying the existing processes to reduce effort. Meet deliverable requirements/service level measures/specific targets, Quality and Efficiency targets. Perform against all key Customer service goals. Knowing individual targets and individual performance management Take ownership for your development. Look for opportunities to grow Work on individual career progression plan and manage training plan completion. Have an overview about required development activities and participate on them as well. Looks for feedback and development activities to improve in skills related to the current work. Developing others - create and support opportunities for building skills to execute current and future responsibilities. Knowledge Development and Sharing: Become an expert with the tools used in CS team. Share knowledge and findings with the team members. Support new team members in their training.
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Lisboa-Lisboa (Lisboa)
Our client, a big operator in the IT and technology sector, is now seeking to employ highly qualified and highly motivated employees who offer a technical support services to its clients, from a multilingual 24-hour service desk. Responsibilities • The Service Desk Agent will provide with excellent Level 1 Technical Support to customers (B2B) by email, phone and/or chat both in German and in English languages • Escalating issues to the different departments accordingly Requirements • Have excellent English and German language skills (at native level) • Have compelling communication and team skills; • Available to work on shifts basis (including night hours and weekends) • Experience working in a highly demanding customer service environment • Help desk experience and basic IT skills would be an asset • Able to work under pressure and keep calm
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Lisboa-Lisboa (Lisboa)
Job description Description Uniplaces is building a trusted, global brand for students. We believe in empowering student mobility and we have started by making the process of finding accommodation easier. We’re solving real life pains and we’re backed by top tier investors such as Atómico, Octopus Investments, Shilling Capital Partners and Caixa Capital to help us achieve this better and faster. We are an internationally minded company with an extremely talented team and global ambitions. Our decisions are driven by our core values of Passion, Impact, Trust and Team Spirit - with which we aim at having a company where everyone feels accountable and empowered to achieve their full potential. About the Operations Team Every day, more than 5000 nights are booked by students from 175 nationalities in 33 different cities on uniplaces.com. Our team that embraces 14 nationalities and works across 6 different languages, ensures that every interaction with customers is focused on improving the student and landlord experience, so that room search becomes as easy as buying a flight ticket. In this role, your mission is: The main responsibility of this internship is to cold-call landlords and business providers to get them to sign up on Uniplaces; You will be in charge of finding new leads through our current lead in the German markets; You will be responsible for acquiring new customers in order to build your own portfolio of clients and properties; You will also need to perform meetings with your potential customers (landlords) to close the deal and upsell. Most of the activities related to this position will take place over the phone or over video calls; You will also have other (supporting) tasks such as supporting customers when using our platform, collect feedback, listing creation and optimization of the current inventory, or performing translations. Requirements Your track record: We don’t expect a specific background or set of experiences, as long as you’re a top performer in every task and job you enroll! Your style: Very fluent in spoken/written German and English (other languages are a bonus); Great communication skills - usually you introduce everyone around and make sure everyone is at ease. You get comfortable in communication face to face, over the phone, or in writing; Pure sales machine, you’re here to smash targets and keep pushing yourself to the limit. Pressure is your main fuel to complete objectives; Strong influencer, you’re a natural when it comes to convincing others and proving your point across the table; Open-minded and tolerant working with peers and customers from different nationalities and backgrounds. This is why you’ll love this job: Through our intensive training and hands-on experience with insights from our most senior employees, you’ll learn how to pitch like a boss and sell like the Wolf of Wall Street; Meeting people from all around the world daily, really feeling you’re helping landlords getting their properties known and fully booked; A company culture that is people-driven and that focuses on personal development and training to help you tap your talent into its full extent; Access to a pool of talent that is hard to find. Your stakeholders and peers will come from world-class backgrounds and will have stepped up within Uniplaces. You’ll find mentors and role models; Working in Lisbon, one of the coolest up and coming start-up hubs in Europe, where the sun always shines and the seafood is delicious; For now, this position is remote, but you should be available to relocate to Lisbon in case it's needed. What else do you need to know? This is an internship role based in Lisbon; You will report to the Head of Sales You will start on a 3, 6-month, or 1-year fixed-term contract; For this position, we do not sponsor working visas; You must be available to work 40 hours a week; For now, this position is remote, but you should be available to relocate to Lisbon in case it's needed. Does it sound like "the job" you're looking for? Great! Apply below then and let us know why you are fit to work at Uniplaces:)
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Lisboa-Lisboa (Lisboa)
You don't need previous experience - We offer training ! Location: Oriente b'/xe2/x80/x93' Lisbon Company: The leading payment fraud prevention platform for large companies worldwide. We are looking for German speaking employees for our team in Lisbon to support our customers. Project startsb'/xc2/xa0' 15.11.2023 ! Your tasks: Support the user through Email and Calls (Inbound/Outbound). Maintain client relationships. Contact by telephone and/or e-mail with third parties and International for the purpose of verifying their payment information. Management of incoming calls and emails. b'/xc2/xa0' Our expectations: EU citizenship or a residence permit in Portugal You speak native German (C2) You speak English (B2) You are living in Lisbon or ready to move there You like interacting with people We offer: Full time employment [Shedules: Monday to Friday b'/xe2/x80/x93' 8 am to 4 pm. Work in the company office in Lisbon b'/xe2/x80/x93' Oriente 6 months fixed-term contract with the possibility of extension Online hiring proces Competetive salary and bonus system: 1100b'/xe2/x82/xac' gross x 14 months up to 100b'/xe2/x82/xac'b'/xc2/xa0' performance bonus/month Meal allowance23 b'/xe2/x82/xac' NET per day Flight ticket reimbursement after 6 months Free Health Insurance after 6 months b'/xc2/xa0' Send your CV by email paco@prorekruter.com We look forward to you ! By applying for this offer, you agree to our Privacy Policy and consent to the processing of your personal data and sharing it with the client offering this vacancy. b'/xc2/xa0'
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Lisboa-Lisboa (Lisboa)
You don't need previous experience - We offer training ! Location: Oriente – Lisbon Company: Chubb – Chubb is the world's largest publicly traded property and personal insurance company. Chubb operates in 54 countries offering property, personal and business insurance, as well as accident, supplementary health, reinsurance and life insurance. We are looking for German and English speaking employees for our team in Lisbon to support our customers (inbound calls, emails and chat) Project starts 21.09.2022 Your tasks: Receiving telephone calls or chat from clients wishing to obtain various types of information concerning their insurance policy Depending on the case, the request will be processed via a transaction in our client policy administration system, and/or by the writing and sending of reply to letters/emails, information, contract documents, etc., to the insured. "Indexation & electronic archiving in our document management tool. Policy changes requests, updating payment details Make claims and cancel requests." Our expectations: EU citizenship or a residence permit in Portugal You speak native German (C2) You speak English You are living in Lisbon or ready to move there You like interacting with people We offer: Full time employment [Shedules: Monday to Friday 8:30 am to 17:00 pm (40h per week)] Work in the company office in Lisbon – Oriente Permanent contract with 3 months of trial period Online hiring proces Competetive salary and bonus system: 1000€ gross x 14 months up to 100€ performance bonus/month + signing bonus: 3000€ (additional 750€ paid after 3, 6, 9 and 12 months) Meal allowance23 € NET per day Flight ticket reimbursement after 6 months Possibility of accommodation in a company - owned apartment Health Insurance (after 6 months) We look forward to you ! By applying for this offer, you agree to our Privacy Policy and consent to the processing of your personal data and sharing it with the client offering this vacancy.
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Lisboa-Lisboa (Lisboa)
You don't need previous experience - We offer training ! Location - Home office in the area of Lisbon district Company: Hotel Tonight - is a travel agency and metasearch engine owned by Airbnb and accessible via website and mobile app. Their online service are growing dynamically. We are looking for German and English speaking employees for our team in Lisbon to support our customers (social media chat, emails and sometimes calls) Project starts 28.09.2022 ! Your tasks: Help the clients: booking, doubts, upgrades and resheduling and last minute requests If needed, call to the hotels explaining the client demands Assist customers and hotel partners via phone regarding customer bookings and customer demands Our Expectations: EU citizenship or a residence permit in Portugal You speak native German You speak English (C1/C2) You are living in Lisbon or ready to move there You like interacting with people We offer: Full time employment and work in home office: Monday to Sunday 7.00 a.m. to 23.00 p.m (40h per week) Permanent contract with 3 months of trial period Online hiring process Competetive salary and bonus system: 1000€ gross x 14 months up to 100€ performance bonus/month and 100€ complexity bonus + Signing bonus: 3000€ gross (additional €750 paid after 3, 6, 9 and 12 months) meal allowance 23€ NET per day health insurance (after 6 months of the contract) flight ticket reimbursement after 6 months possibility of accommodation in a company - owned apartment We look forward to you ! By applying for this offer, you agree to our Privacy Policy and consent to the processing of your personal data and sharing it with the client offering this vacancy.
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Lisboa-Lisboa (Lisboa)
You don't need previous experience - We offer training ! Location: Oriente b'/xe2/x80/x93' Lisbon Project starts on 6.12.2023 Company: The world's largest publicly traded property and personal insurance company. Operates in 54 countries offering property, personal and business insurance, as well as accident, supplementary health, reinsurance and life insurance. We are looking for German and English speaking employees for our team in Lisbon to support our customers (inbound calls, emails and chat) Your tasks: Receiving telephone calls or chat from clients wishing to obtain various types of information concerning their insurance policy Indexation b'&' electronic archiving in our document management tool. Policy changes requests, updating payment details Make claims and cancel requests Our expectations: EU citizenship or a residence permit in Portugal You speak native German (C2) You speak English (B2) You like interacting with people We offer: Full time employment Work on site in the company office in Lisbon b'/xe2/x80/x93' Oriente [Shedules: Monday to Friday 8.30 a.m. to 17.30 p.m] 6 months fixed-term contract with possibility of extension Online hiring proces Competetive salary and bonus system: 1100 b'/xe2/x82/xac'b'/xc2/xa0' gross x 14 months up to 100b'/xe2/x82/xac'b'/xc2/xa0' performance bonus/ month + Complexity Bonus 100b'/xe2/x82/xac'/12months Meal allowance 7.23 b'/xe2/x82/xac' NET per day Flight ticket reimbursement after 6 months Possibility of accommodation in a company - owned apartment Health Insurance since day 1 (free after 6 months) b'/xc2/xa0' Send your CV by email paco@prorekruter.com b'/xc2/xa0' We look forward to you ! By applying for this offer, you agree to our Privacy Policy and consent to the processing of your personal data and sharing it with the client offering this vacancy.
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