Graduation on tourism service

We are looking for friendly, enthusiastic, hard-working, flexible, and reliable people, able to work as part of a team. You have to be open-minded, know and love Lisbon and be able to share this to people from all over the world. Customer service and previous experience is a plus. Enjoying riding a bike (leisure riding) and enjoying the outdoors is an advantage. Job Description • Front Desk • Bike Rental process: welcoming Guests, suggesting routes, assigning and receiving bikes • Guiding City bike tours • Helping with pre and post tour/rental process • Basic care of Bike and Accessories Offered Working in a well-known company established in the Tourism Market for 20 years Competitive pay, Full Time and Long-Term Position with competitive pay and monthly rewards. Integration in a dynamic company with supportive work environment Outdoor and Customer orientated Activities. Requirements - Friendly, Responsible, Organized, Proactive and Flexible - Able to work long hours and under pressure - Availability to work also on weekends - Available for an immediate start - Flexibility to learn and develop new skills AND - Fluent in Portuguese and English at good quality level speaking and writing Additional (not necessary, but are favorably looked upon) - Guest Service Experience - Graduation on Tourism and Service Industry - International Work experience - Cycling experience - Driving License How to Apply Please email bikeiberiastaff@gmail.com with; - Cover letter with a few words about your motivation of working with us (preferably in English); - Updated Resume (in English); NOTA IMPORTANTE - Não serão considerados: - Candidatos que nos tenham contactado em Recrutamentos anteriores - Candidaturas enviadas de outra forma ou para outras caixas de email, que não bikeiberiastaff@gmail.com

We are looking for friendly, enthusiastic, hard-working, flexible, and reliable people, able to work as part of a team. You have to be open-minded, know and love Lisbon and be able to share this to people from all over the world. Customer service and previous experience is a plus. Enjoying riding a bike (leisure riding) and enjoying the outdoors is an advantage. Job Description • Front Desk • Bike Rental process: welcoming Guests, suggesting routes, assigning and receiving bikes • Guiding City bike tours • Helping with pre and post tour/rental process • Basic care of Bike and Accessories Offered Working in a well-known company established in the Tourism Market for 20 years Full Time with competitive pay. Integration in a dynamic company with supportive work environment Outdoor and Customer orientated Activities. Requirements - Friendly, Responsible, Organized, Proactive and Flexible - Able to work long hours and under pressure - Availability to work also on weekends - Available for an immediate start - Flexibility to learn and develop new skills AND - Fluent in Portuguese and English at good quality level speaking and writing Additional (not necessary, but are favorably looked upon) - Guest Service Experience - Graduation on Tourism and Service Industry - International Work experience - Cycling experience - Driving License How to Apply - Cover letter with a few words about your motivation of working with us (preferably in English); - Updated Resume (in English);

We are looking for friendly, enthusiastic, hard-working and reliable people, able to work as part of a team. You have to be open-minded, know and love Lisbon and be able to share this to people from all over the world. Customer service and previous experience is a plus. Enjoying riding a bike (leisure riding) and enjoying the outdoors is an advantage. Job Description Front Desk Bike Rental process: welcoming Guests, suggesting routes, assigning and receiving bikes Helping with pre and post tour/rental process Basic care of Bike and Accessories   Offered Working in a well-known company established in the Tourism Market for 20 years Full Time with competitive pay. Integration in a dynamic company with supportive work environment Outdoor and Customer orientated Activities. Requirements - Friendly, Responsible, Organized, Proactive and Flexible - Able to work long hours and under pressure - Availability to work also on weekends - Available for an immediate start - Flexibility to learn and develop new skills AND - Fluent in Portuguese and English at good quality level speaking and writing Additional (not necessary, but are favorably looked upon) - Guest Service Experience - Graduation on Tourism and Service Industry - International Work experience - Cycling experience - Driving License Full Time & Long Term Position

Front Desk & Tour Guide - LisbonHub > bikeiberia® We are looking for friendly, hands on, dynamic team members, who are open-minded, know and love Lisbon and be able to share this to people from all over the world. Customer service and previous experience is a plus. Enjoying riding a bike (leisure riding) and enjoying the outdoors is an advantage. Job Description • Front Desk • Bike Rental process: welcoming Guests, suggesting routes, assigning, and receiving bikes • Guiding City bike tours • Helping with pre and post tour/rental process • Basic care of Bike and Accessories Offered Working in a well-known company established in the Tourism Market for more than 20 years Competitive Pay, Full Time and Long Term Position Integration in a dynamic company with supportive work environment Comprehensive Training Outdoor Activities Requirements - Responsible, Organized, Proactive and Flexible - Able to work under pressure in a fast-paced environment - Available and willing to also work on weekends - Available for an immediate start - Eager to learn and develop new skills AND - Fluent in Portuguese and English at good quality level speaking and writing Additional (not necessary, but are favorably looked upon) - Graduation on Tourism and Service Industry - International Work experience - Cycling experience - Driving License

Front Desk & Tour Guide - LisbonHub > bikeiberia® We are looking for friendly, enthusiastic, hard-working, flexible, and reliable people. You have to be open-minded, know and love Lisbon and be able to share this to people from all over the world. Customer service and previous experience is a plus. Enjoying riding a bike (leisure riding) and enjoying the outdoors is an advantage. Job Description • Front Desk • Bike Rental process: welcoming Guests, suggesting routes, assigning, and receiving bikes • Guiding City bike tours • Helping with pre and post tour/rental process • Basic care of Bike and Accessories Offered Working in a well-known company established in the Tourism Market for more than 20 years Competitive Pay, Full Time and Long Term Position Integration in a dynamic company with supportive work environment Comprehensive Training Outdoor Activities Requirements - Responsible, Organized, Proactive and Flexible - Able to work under pressure in a fast-paced environment - Available and willing to also work on weekends - Available for an immediate start - Eager to learn and develop new skills AND - Fluent in Portuguese and English at good quality level speaking and writing Additional (not necessary, but are favorably looked upon) - Graduation on Tourism and Service Industry - International Work experience - Cycling experience - Driving License

Front Desk & Daily Operations - LisbonHub > bikeiberia® We are looking for friendly, enthusiastic, hard-working, flexible, and reliable people. You have to be open-minded, know and love Lisbon and be able to share this to people from all over the world. Customer service and previous experience is a plus. Enjoying riding a bike (leisure riding) and enjoying the outdoors is an advantage. Job Description • Front Desk • Bike Rental process: welcoming Guests, suggesting routes, assigning, and receiving bikes • Guiding City bike tours • Helping with pre and post tour/rental process • Basic care of Bike and Accessories Offered Working in a well-known company established in the Tourism Market for more than 20 years Competitive Pay, Full Time and Long Term Position Integration in a dynamic company with supportive work environment Comprehensive Training Outdoor Activities Requirements - Responsible, Organized, Proactive and Flexible - Able to work under pressure in a fast-paced environment - Available and willing to also work on weekends - Available for an immediate start - Eager to learn and develop new skills AND - Fluent in Portuguese and English at good quality level speaking and writing Additional (not necessary, but are favorably looked upon) - Graduation on Tourism and Service Industry - International Work experience - Cycling experience - Driving License How to Apply Please email bikeiberiastaff@gmail.com with; - Cover letter with a few words about your motivation of working with us (preferably in English); - Updated Resume (in English);

We are looking for friendly, enthusiastic, hard-working, flexible, and reliable people. You have to be open-minded, know and love Lisbon and be able to share this to people from all over the world. Customer service and previous experience is a plus. Enjoying riding a bike (leisure riding) and enjoying the outdoors is an advantage. Job Description • Front Desk • Bike Rental process: welcoming Guests, suggesting routes, assigning, and receiving bikes • Guiding City bike tours • Helping with pre and post tour/rental process • Basic care of Bike and Accessories Offered Working in a well-known company established in the Tourism Market for more than 20 years Competitive Pay, Full Time and Long Term Position Integration in a dynamic company with supportive work environment Comprehensive Training Outdoor Activities Requirements - Responsible, Organized, Proactive and Flexible - Able to work under pressure in a fast-paced environment - Available and willing to also work on weekends - Available for an immediate start - Eager to learn and develop new skills AND - Fluent in Portuguese and English at good quality level speaking and writing Additional (not necessary, but are favorably looked upon) - Graduation on Tourism and Service Industry - International Work experience - Cycling experience - Driving License

We are looking for friendly, hands on, dynamic team members, who are open-minded, know and love Lisbon and want to share this to people from all over the world. Experience in Customer service is a plus. Enjoying riding a bike (leisure riding) and enjoying the outdoors is an advantage. Job Description Bike Rental process: welcoming Guests, suggesting routes, assigning, and receiving bikes Guiding City bike tours Helping with pre and post tour/rental process Basic care of Bikes and Accessories Back-Office b'/xc2/xa0' Offered Competitive Pay, Full Time and Long Term Position Integration in a dynamic company with supportive work environment Opportunity to work and grow in a well established company, celebrating 25 years!! Comprehensive Training Possibility of enjoying Outdoor Activities Requirements - Responsible, Organized, Proactive and Flexible - Able to work under pressure in a fast-paced environment - Available and willing to work on weekends - Available for an immediate start - Eager to learn and develop new skills AND - Fluent in English and Portuguese at good quality level speaking and writing Additional Skill Sets (not necessary, but are favorably looked upon) - Graduation on Tourism and Service Industry - International Work experience - Cycling experience - Driving License b'/xc2/xa0' b'/xc2/xa0' How to Apply Please email bikeiberiastaff@gmail.com with; - Cover letter with a few words about your motivation of working with us (preferably in English); - Updated Resume (in English); b'/xc2/xa0'

Vosenco travel is opening in Portugal a brand new office in April and is looking for energized Destination Managers ready to start a new chapter in their career b'/xc2/xa0' Introduction: Vosenco is currently developing an IA enabled web app focusing on sustainable tourism marketplace to promote local players through personalized user recommendations based on centers of interest. We position ourselves as a prescriber of activities and services in tourist towns and regions through AI driven travel recommendations for B2B2C and B2C. b'/xc2/xa0' Project Context: Project Stage: A first B2B2C web app platform (Alpha 2.0 version) targeted for hotels has been launched in January 2024 with one hotel chain. In a second step, the B2C AI driven travel reservation platform technical specifications has been completed in January 2024. The design and production of the B2C web app will start in April 2024 b'/xc2/xa0' Purpose statement: Search for a dynamic individual with a passion for personalized service and travel. This is a full-time, daily rate position working with demanding users and company executives. Responsibilities include leisure travel and tour reservations. b'/xc2/xa0' We are seeking: A dynamic and very experienced Director of Destinations to join the new team and lead the development of a captivating and diverse catalog of experiences across the beautiful country of Portugal. This role will require a creative and strategic thinker who can identify unique and authentic experiences, establish partnerships with suppliers, and negotiate contracts to ensure the highest quality offerings for our customers. b'/xc2/xa0' Responsibilities: Product Management: Create, update, and maintain a diverse and captivating catalog of experiences for the Portugal destination. Continuously enhance and refine products within the catalog to meet evolving customer preferences. Supplier Relations: Source new suppliers, discuss itineraries, and create special activities, consistently refreshing the catalog with innovative services and experiences. Negotiate new agreements and competitive rates with suppliers to ensure a wide array of high-quality offerings. Operations and Performance: Collect rates for upcoming seasons and update the system. Conduct regular meetings with suppliers to build and strengthen relationships. Maximize the utilization of the most in-demand products and services. Local Call Center / Booking Management Quality Assurance: Arrange hotel visits and conduct service quality checks during site inspections. Monitor supplier performance, generate reports, and control costs and gross margins. Yield Management: Implement a variable pricing strategy based on understanding, anticipating, and influencing consumer behavior to maximize revenue and profits. Collaboration and Communication: Collaborate with the Senior Team to monitor supplier usage and gather feedback. Address negative feedback by following up with suppliers to identify areas of improvement. Work closely with the Marketing Team to highlight destinations and services on social media platforms. Identify and share upcoming events relevant to our clients with the team and the Marketing Team. b'/xc2/xa0' QUALIFICATIONS Must be Fluent in English and French Passionate about Luxury Travel and Lifestyle Online Proven minimum 5 years experience in the travel and tourism industry, preferably as a Product Manager Strong understanding of the Portuguese tourism market and cultural landscape. Excellent negotiation skills. Exceptional communication and interpersonal abilities Ability to work independently in a fast-paced environment Creative thinker with a passion for creating unique and memorable experiences. b'/xc2/xa0' THIS COULD BE A HYBRID JOB FROM THE BEGINNING UNTIL THE OFFICE OPENS Competitive package PLUS bonus depending on the seniority. Location: Lisbon, Portugal b'/xc2/xa0' Duration: Full time job b'/xc2/xa0'

The Role: As a Customer Service Advisor you will undertake a variety of duties from troubleshooting technical issues to investigate in-depth, complex cases where your mediation and negotiation skills will be called upon to deliver a high level of resolution. You are expected to have the technical and interpersonal skills to deliver a high level of customer satisfaction. What you’ll be doing: • Handle English and French inbound calls/emails or chats according to company policy. • Identify and resolve customers’ requests/questions or complaints using relevant knowledge base tools or other technical resources. • Communicate and consult with colleagues to share best practice. • Comply with/complete global support specific or ad-hoc tasks. • Meet support KPIs (Initial response time, Quality scores, Client happiness rating). Benefits: • Bonus package to reward your hard work. • Full-time, paid training to help you on your way to success. • Fixed sallary plus benefits. • Being part of a thriving, open-minded work culture. What you need: • Experience in a Customer Service position (not mandatory). • Experience within the travel, tourism, leisure and hospitality industries would be an advantage but is not essential if you have a passion for customer care. • “Problem Solving” character - Ability to apply analytical and investigative skills to resolve customer issues creatively and with minimal direction. • Customer oriented, enthusiastic, courteous, assertive and motivated to take charge of both customer engagement and problem resolution. • A team player who is positive, friendly and has a can-do attitude towards staff and customers. • Receptive to constructive feedback and changes within the business. • Confident and competent in handling complaints and mediation. • Experience of working to customer satisfaction-based targets and operational metrics such as quality and handle time. • Fluency in written and spoken English & French l

What you’ll be doing: • Handle English and Italian inbound calls/emails or chats according to company policy. • Identify and resolve customers’ requests/questions or complaints using relevant knowledge base tools or other technical resources. • Communicate and consult with colleagues to share best practice. • Comply with/complete global support specific or ad-hoc tasks. • Meet support KPIs (Initial response time, Quality scores, Client happiness rating). Benefits: • Bonus package to reward your hard work. • Full-time, paid training to help you on your way to success. • A huge learning and development platform tailored to you. • Being part of a thriving, open-minded work culture. What you need: • Experience in a Customer Service position (not mandatory). • Experience within the travel, tourism, leisure and hospitality industries would be an advantage but is not essential if you have a passion for customer care. • “Problem Solving” character - Ability to apply analytical and investigative skills to resolve customer issues creatively and with minimal direction. • Customer oriented, enthusiastic, courteous, assertive and motivated to take charge of both customer engagement and problem resolution. • A team player who is positive, friendly and has a can-do attitude towards staff and customers. • Receptive to constructive feedback and changes within the business. • Confident and competent in handling complaints and mediation. • Experience of working to customer satisfaction-based targets and operational metrics such as quality and handle time. • Fluency in written and spoken English & Italian language is essential. (C1 level). • Ability to multitask in a fast-paced environment. • Ability to work shift patterns, including some weekends. Typical hours of operation can be from 8am - 8pm. Join us on this amazing adventure!