Group policy management

O Hospital de Santa Maria, IPSS, no Porto, tem como missão prestar à comunidade um serviço excelente de saúde, apoiado na gestão pela qualidade total, no respeito pela liberdade das pessoas e em valores morais, sociais e éticos. Tem como visão, consolidar no século XXI o lugar de relevo adquirido ao longo de mais de 130 anos no âmbito das Instituições de saúde no Porto. Face ao crescimento da atividade e da Instituição, torna-se importante recrutar um técnico de Informática para o serviço de Sistemas de Informação.    Descrição da função: - Gestão e Administração de Servidores (Windows Server, File Server, SQL Server, entre outros) - Gestão do parque informático (PCs, impressoras e outros equipamentos) - Gestão e monitorização da infraestrutura de rede - Gestão de backups - Gestão da infraestrutura de segurança (firewall e antivírus) - Instalação e configuração de PCs e Impressoras - Troubleshooting de problemas relacionados com a infraestrutura - Suporte aos utilizadores finais   Pretende-se profissional com conhecimentos nas seguintes tecnologias: - Windows Server 2012/2016 e Windows 10; - Active Directory e Group Policy Management; - Redes TCP/IP, gestão de DHCP, DNS, VPN; - Switching, Wireless e respectiva configuração (VLANs, APs, etc.); - Servidores de comunicações e telefonia IP; - Tecnologias de virtualização, preferencialmente VMware; - Ferramentas de backup (conhecimentos de Veeam serão valorizados); - Endpoint security. - Ferramentas de Helpdesk / Service Desk; - Conhecimentos de Microsoft Office 365; - Conhecimentos em administração de servidores Linux (mais valia); - Interfaces (HL7, DICOM, etc.) - Bases de Dados (PostgreSQL, etc.)   Perfil pretendido: - Licenciatura ou Curso Técnico de Informática; - Experiência mínima de 3 anos em funções similares; - Boa capacidade de comunicação; - Bons conhecimentos de inglês; - Sentido de responsabilidade; - Interesse em investigar e adotar novas tecnologias; - Elevado nível de competência na organização e execução de tarefas, bem como sustentados valores de apoio e cooperação para com os outros; - Elevado sentido de dinamismo e assiduidade; - Espírito de equipa;   Oferecemos: Vencimento com base na experiência profissional Contrato de trabalho a termo certo de 12 meses    Os interessados deverão enviar o currículo para o seguinte endereço eletrónico recrutamento@hsmporto.pt. Só serão consideradas as candidaturas que reúnam os requisitos anunciados.  

About Improve Improve International is the world’s leading independent provider of post-graduate veterinary training. Operating in 8 countries across Europe and the US, Improve provides high-quality training both online and in the classroom. We have recently completed a management buy-out for the Benchmark group and are now embarking on an ambitious growth plan. To help us deliver on this plan, we are looking to high-quality individuals to join the team who are ambitious and want to make a difference.   Job Purpose Reporting to the group CFO, this role has two distinct elements: Firstly, this role will be responsible for overseeing and rapidly improving our European accounting operations and working with the UK team to implement standardized ways of working across the group. Secondly, this role will take the lead on Financial planning and analysis for the whole group, supported by the rest of the team.   Key Responsibilities Rapidly move inhouse currently outsourced finance operations Work with UK team to develop standardised processes and ways of working. Implement this for European accounting function Implementation of new finance and billing systems Ownership of all tax, statuatory reporting and compliance for European entities Ownership of group FP&A processes and systems including all budgeting and forecasting Work with CFO to provide the Board and management team first class insight and KPIs on business performance, looking both forward and backwards. Build rolling cashflow forecasting at a group level and work with the business to build processes that help keep it up to date and accurate Line management of a small team Focus on continuous improvement of all processes Business partnering of Group Operations Director, providing decision support and analysis to support growth   Qualifications and experience Qualified accountant Experience in a similar role, having industry knowledge is advantageous Experience managing teams and strong stakeholder and commercial manager experience Previous experience managing a finance team Strong Excel skills Proficient in finance systems Strong understanding of business insight and KPIs   Personal attributes/characteristics Fluent written and verbal English (mandatory) Excellent organisational skills and ability to work under pressure and to agreed deadlines High attention to detail and experience working in fast paced dynamic environments Excellent communication and interpersonal skills, key business partner Previous experience managing a finance team Can-do, positive and proactive attitude Self-starter and self-sufficient Empathetic people leader    What we offer Competative market-rate salary Participation in group bonus scheme Opportunity for progression in dynamic, growth business   How to apply Please send your CV and covering letter in English expliaining your suitability for this role, to recruitment@mail.improveinternational.com with the title of this role in the subject line The closing date for applications is Friday 8th January, 2021 Please note, that due to current resource contraints we will only be able to reply to those candidates who progress to an interview.

Location: Europe (DE, UK, SP, PT), Allocation: Full/Part Time Min. Experience: 2 years   Uniksystem is expanding the Java Center of Excellence (CoE) to support international growth and the Unik Low-code BPM platform v6.1 “Trinity", our key software product. We’re looking for a new sales team member to address the EMEA region.   The Mission Conquer new customers and reach the Sales Quota (Quarterly); Develop and execute a lead generation strategy from discovery call to decision, within EMEA market aligned with our growth targets; Daily interaction with key stakeholders, decision-makers, and influencers. The Role You will be responsible for sales funnel optimization leading major accounts from hunting to closing, being obsessed with quarterly results. Also, will drive conversion of an inbound and outbound sales pipeline, with a focus on Financial Services and Insurance. Our Sales Representatives are ambitious and business-oriented professionals, obsessed with +10x growth.   About Joyn Group: We are part of JOYN, an international Group of IT companies with over 20 years of experience, delivering software products and projects in more than 14 countries. Joyn Group delivers software products like the Employee Portal or eKYC, powered by the Unik Low-Code BPM Platform and NearShore IT Consulting services. We have offices in Munich, London, Lisbon, Porto, Madrid, and Boston.   Profile Requirements: 2+ years of experience in enterprise sales, preferably in B2B; Experience with cold calling, prospecting, and organized follow-up processes; Experience managing a full pipeline in CRM; Excellent database and professional network; University graduation (preferably in engineering or management); Tech-savvy, with a real passion for Technology; Fluent in English Language (B2+); Energetic, upbeat, tenacious team player; Fearless attitude – willing to take intelligent risks; Excellent communication and empathy skills; Excellent presentation, with ambition and professional pride. Perks: Integration in our young, dynamic and experienced team, with whom you can learn a lot, in an excellent environment and with excellent working conditions; Get involved in a fast-growing project where you will be working side by side with decision-makers; Flexible working hours; Work from home policy (Hybrid); Training conventions with the team; Training and Certification Plan; Strong, results-oriented culture;. Competitive Remuneration and Sharing in the Results of the Business Unit; Opportunity to grow with the company; Free access to the headquarters building facilities (leisure area, gym, rest area, pantry, parking); Negotiated discounts with partners in the area of fitness, health, beauty, others; As a Candidate, you've decided to provide us with your personal data. Uniksystem will process it as well as the attached documents within the scope of this and future recruitment and selection processes. The response to this candidature legitimizes this treatment, being considered as authorization and express consent. We will contact you only if your profile is selected for the next recruitment stage. Please apply by email to: sales.emea@joyn-group.com

COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together! Ready to join us the challenge of digital transformation of prestigious clients?   JOB DESCRIPTION As a Platform Support Technician, you will be involved in a team responsible for the performance analysis.   MAIN RESPONSABILITIES - Performance analysis: acknowledgment of daily reports, logs, complex alerts management; - Implement corrective solutions based on reports or incidents: research of non-integrated invoices, recovery of invoices, reboot of Web Tomcat server, qualify the anomalies; - Incident management for clients: incident management of frequent problems, reporting directly to the support, CloudOps and R&D; - Ensure continuous improvements: qualify the correction or necessary updates of R&D, implement adapted solutions, reports (frequent actions, architecture or other useful information for different operational teams); - Continuous improvement of the probes for supervision; - Deployment of new versions of platforms: migration of the latest versions, non-regression tests during migration.   EXPERIENCE REQUIREMENTS - Studies: Technical Engineer / Superior Technician in a relevant area (Computer Science, Systems, …); - Technical skills in support and deployment, such as Linux administration and databases; - Knowledge of Scripting (Bash or Phyton) and Java would be a plus; - Ability to work in a team, be autonomous and able to apply the instructions and procedures; - Fluency in French is mandatory. - Good level of English would be a plus. Basic knowledge is mandatory.   OFFER - Attractive wages and benefits; - Excellent work conditions and environment (Centro Empresarial Lionesa).   For application, please send your CV to: generix.maia@generixgroup.com

COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together! Ready to join us the challenge of digital transformation of prestigious clients?   JOB DESCRIPTION As an Application Support Technician, you will be involved in a team responsible for the performance analysis.   MAIN RESPONSABILITIES - Performance analysis: acknowledgment of daily reports, logs, complex alerts management; - Implement corrective solutions based on reports or incidents: research of non-integrated invoices, recovery of invoices, reboot of Web Tomcat server, qualify the anomalies; - Incident management for clients: incident management of frequent problems, reporting directly to the support, CloudOps and R&D; - Ensure continuous improvements: qualify the correction or necessary updates of R&D, implement adapted solutions, reports (frequent actions, architecture or other useful information for different operational teams); - Continuous improvement of the probes for supervision; - Deployment of new versions of platforms: migration of the latest versions, non-regression tests during migration.   EXPERIENCE REQUIREMENTS - Studies: Technical Engineer / Superior Technician in a relevant area (Computer Science, Systems, …); - Technical skills in support and deployment, such as Linux administration and databases; - Knowledge of Scripting (Bash or Phyton) and Java would be a plus; - Ability to work in a team, be autonomous and able to apply the instructions and procedures; - Fluency in French is mandatory. - Good level of English would be a plus. Basic knowledge is mandatory.   OFFER - Attractive wages and benefits; - Excellent work conditions and environment (Centro Empresarial Lionesa).   For application, please send your CV to: generix.maia@generixgroup.com

AZURE DevOps Engineer Location: Carnaxide, Lisbon, Portugal, Occupation: Full time Min. Experience: 2 years ++   Uniksystem is expanding the Azure Centre of Excellence (CoE) to support international growth and our customers Cloud transition process. We’re looking for Microsoft Azure Professionals to grow together with us, internationally. We simplify and automate the operations of organizations, providing the best user experience, with processes simplification through technological innovation and automation. We are proud to be part of JOYN, an international group of IT companies with over 20 years of experience, with projects in more than 14 countries.   We’re looking for new team members with the profile of Azure DevOps Engineer The main responsibilities will be: Microsoft Azure DevOps: Iaas & PaaS Cloud provisioning & Administration;   Required Skills and Experience: Degree in Computer Science or similar; Microsoft Azure DevOps: Iaas & PaaS Cloud provisioning, support and management; Experience with web applications, distributed systems, and APIs; Team Leadership (Tech Team) and Results Oriented; Fluency in English (B2+); Excellent Soft Skills; Make it happen attitude   Preferred additional Skills and Experience: VMWare administration; Databases: Sql Server or Oracle DB or MySql; Low-code platform experience (Mendix, Outsystems, Uniksystem); Java, JMS, Spring Boot, Spring MVC, JSF, JSP, J2EE, OO, distributed and architectural design patterns; Experienced and Promoter of automation; Experienced with Linux and Windows; Technical Certifications;   We offer: Integration in our young, dynamic and experienced team, with whom you can learn a lot, in an excellent environment and with excellent working conditions; Remuneration compatible with experience and demonstrated knowledge; Flexible working hours; Work from home policy; Opportunity to work on fast-growing projects where you will work side by side with decision-makers; Training conventions with the team; Training and Technological Certification Plan; @ the Office - fruit, cookies, tea and coffee, available all day to keep energy levels going! We have a beautiful lounge where you can have your meals, relax, have nice conversations or maybe read a book! Friday team barbecues (once a month)! Cool office break room with a playground to have fun and a gym to keep a good physical and mental health! Possibility of usufruct discounts in various partners in the area of fitness, health, beauty, etc; Applications in: https://www.uniksystem.com/pt/carreiras/azure-devops-engineer/ or recruit@uniksystem.com    As a Candidate you've decided to provide us your personal data. Uniksystem will process it as well as the attached documents within the scope of this and future recruitment and selection processes. The response to this candidature legitimizes this treatment, being considered as authorization and express consent. For more information you can consult our Privacy Policy. We will contact you only if your profile is selected for the next stage of recruitment.    

COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together! Ready to join us the challenge of digital transformation of prestigious clients?   JOB DESCRIPTION Within Generix Service Center in Porto, you will be involved in the Professional Services team, helping our clients based in France or abroad.   EXPERIENCE REQUIREMENTS Degree in Business Management (Preferably); Supply-chain (supply) and great distribution knowledges (at least 1 of experience); Ability to fulfil deadlines and confidante in front of customers; Able to support change and train users in new solutions; Analytic spirit; Project Management and Reporting skills; VMI knowledges (nice to have); B2B e EDI knowledges (nice to have); Good level of French and English (mandatory).   OFFER - Attractive wages and benefits; - Excellent work conditions and environment (Centro Empresarial Lionesa).   For application, please send your CV to: generix.maia@generixgroup.com

COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together! Ready to join us the challenge of digital transformation of prestigious clients?   JOB DESCRIPTION Within Generix Service Center in Porto, you will be involved in the Professional Services team, helping our clients based in France or abroad.   EXPERIENCE REQUIREMENTS Degree in Business Management (Preferably); Supply-chain (supply) and great distribution knowledges (at least 1 of experience); Ability to fulfil deadlines and confidante in front of customers; Able to support change and train users in new solutions; Analytic spirit; Project Management and Reporting skills; VMI knowledges (nice to have); B2B e EDI knowledges (nice to have); Good level of French and English (mandatory).   OFFER - Attractive wages and benefits; - Excellent work conditions and environment (Centro Empresarial Lionesa).    

Systems Administrator & DevOps Location: Carnaxide, Lisbon, Portugal, Occupation: Full time Min. Experience: 3 years ++   Find the IT Job you’re Looking for! Reach your professional and personal goals with continuous training and certifications, regular follow-ups, and a career plan that’s 100% adapted to you and your specific needs. At Uniksystem, we believe in the value of people’s time. We believe that we are tailored for great deeds, to be happy, and to take care of each other. To do that, people need time. And time is a precious asset, impossible to turn back. We believe that greater efficiency at work will result in greater productivity and thus more free time. That’s our goal: to disseminate digital automation to give people more free time. Our team has more than 20 years of experience with BPM – Process Optimization, Financial Management and Business Indicators, Asset Management, Talent and Human Resources Management, Risk Management and compliance in Banking, Insurance and RGPD – Personal Data Protection. We focus on innovation, training and certification for our Talent. We focus on YOU so that together we can grow stronger.   We’re looking for new Talents with the profile of Systems Administrator & DevOps. The main responsibilities and requirements: Infrastructure Management (customers and internal): Monitoring; Performance; Security; SO installation and upgrade (Microsoft Windows, Linux, Docker, MySQL); VMWare; Hyper-V; Microsoft Azure Cloud Management (customers and internal): infrastructure (VMs, FW, Vnets, etc.); Reservation Management; Monitoring and Cost Optimization; Internal Support & Management: Certificates management; Renewal of passwords; DNS Records; User onboarding (applications and tools); AD maintenance; Office 365; DevOps - Installing software and applications: Uniksystem products; Third party products (Apache HTTPD, Tomcat, Microsoft IIS, etc); Version control and security upgrades; Preferably: Microsoft Certification; M-Files Experience; Systems analysis and problem solving; Fluent in English and Good Soft Skills;   We offer: -Integration in our young, dynamic and experienced team, with whom you can learn a lot, in an excellent environment and with excellent working conditions; -Remuneration compatible with experience and demonstrated knowledge; -Flexible working hours; Work from home policy; -Opportunity to work on fast-growing projects where you will work side by side with decision makers; -Training conventions with the team; Training and Technological Certification Plan; -Possibility of usufruct discounts in various partners in the area of fitness, health, beauty, etc;   As Candidate you've decided to provide us your personal data. Uniksystem will process it as well as the attached documents within the scope of this and future recruitment and selection processes. The response to this candidature legitimizes this treatment, being considered as authorization and express consent. For more information you can consult our Privacy Policy We will contact you only if your profile is selected for the next stage of recruitment.

Systems Administrator & DevOps Location: Carnaxide, Lisbon, Portugal, Occupation: Full time Min. Experience: 3 years ++   Find the IT Job you’re Looking for! Reach your professional and personal goals with continuous training and certifications, regular follow-ups, and a career plan that’s 100% adapted to you and your specific needs. At Uniksystem, we believe in the value of people’s time. We believe that we are tailored for great deeds, to be happy, and to take care of each other. To do that, people need time. And time is a precious asset, impossible to turn back. We believe that greater efficiency at work will result in greater productivity and thus more free time. That’s our goal: to disseminate digital automation to give people more free time. Our team has more than 20 years of experience with BPM – Process Optimization, Financial Management and Business Indicators, Asset Management, Talent and Human Resources Management, Risk Management and compliance in Banking, Insurance and RGPD – Personal Data Protection. We focus on innovation, training and certification for our Talent. We focus on YOU so that together we can grow stronger.   We’re looking for new Talents with the profile of Systems Administrator & DevOps. The main responsibilities and requirements: Infrastructure Management (customers and internal): Monitoring; Performance; Security; SO installation and upgrade (Microsoft Windows, Linux, Docker, MySQL); VMWare; Hyper-V; Microsoft Azure Cloud Management (customers and internal): infrastructure (VMs, FW, Vnets, etc.); Reservation Management; Monitoring and Cost Optimization; Internal Support & Management: Certificates management; Renewal of passwords; DNS Records; User onboarding (applications and tools); AD maintenance; Office 365; DevOps - Installing software and applications: Uniksystem products; Third party products (Apache HTTPD, Tomcat, Microsoft IIS, etc); Version control and security upgrades; Preferably: Microsoft Certification; M-Files Experience; Systems analysis and problem solving; Fluent in English and Good Soft Skills;   We offer: -Integration in our young, dynamic and experienced team, with whom you can learn a lot, in an excellent environment and with excellent working conditions; -Remuneration compatible with experience and demonstrated knowledge; -Flexible working hours; Work from home policy; -Opportunity to work on fast-growing projects where you will work side by side with decision makers; -Training conventions with the team; Training and Technological Certification Plan; -Possibility of usufruct discounts in various partners in the area of fitness, health, beauty, etc;  recruit@uniksystem.com  https://www.uniksystem.com/pt/carreiras/administrador-de-sistemas-e-devops/ As Candidate you've decided to provide us your personal data. Uniksystem will process it as well as the attached documents within the scope of this and future recruitment and selection processes. The response to this candidature legitimizes this treatment, being considered as authorization and express consent. For more information you can consult our Privacy Policy We will contact you only if your profile is selected for the next stage of recruitment.

Key Activities Lead tactical material group processes and define priorities within global material group team and in alignment with Material Group Management  Participate actively on the scouting for new suppliers with the aim to optimize the portfolio of the sub-commodities    Leading sourcing processes, including RFQs, benchmarking, negotiations, offer and scenario analysis and final recommendation  Execution of negotiations with regional suppliers (e.g. price discussions, terms of delivery and payment, new business decisions, etc.)  Work on Carry Over projects (check capacity and supplier performance)  Collaborate with Risk Management for the implementation of product discontinuations in series production  Prepare specific periodic reports (keeping to the budget analysis, objectives, evaluation of portfolio performance etc.)  Maintaining good knowledge of the current market and future trends to support identification of alternative sources  Improve constantly the performance and prices of assigned suppliers and the supplier portfolio.  Responsible for all supplier-related purchasing issues, prices, capacity, changes during the series phase  Support the project Buyer function during project acquisition and Project development  Desired Profile University degree (technical or economics)  Minimum 3-year experience as buyer in automotive field  Experience as buyer in electronics is a an advantage   Good knowledge of IATF 16949  Very good PC knowledge (MS Office package)  Practice with SAP is an advantage  Very good knowledge of the English language (German knowledge is an advantage)  Good communication and negotiations skills, excellent team player  Willing to travel, mainly in European region 

Grupo Natural is pleased to invite you to join our team. We are a group of restaurants. Our restaurants are Parrilla Natural, Gourmet Natural and Wild Fire. They are located in the Algarve, more precisely in the area of Almancil, Vale do Lobo and Quarteira. We have a vacancy for CHEF OF KITCHEN (M/F), and if you find yourself residing somewhere far from us, don't worry, we offer accommodation! Requirements: ● Training in the kitchen area; ● Proven experience of 1 year in leadership roles in the kitchen; ● Experience in team management; ● Excellent communication skills; ● Sensitivity in cost management and customer orientation; ● Aptitude for a refined service; ● Excellent initiative capacity;Proactivo e dinâmico; ● Excellent organizational skills; ● A lot of flexibility and availability; ● Punctuality and attendance; ● Good knowledge of English; ● Careful presentation; ● Computer skills from the user's perspective; ● Availability to work on weekends and during the night; Tasks and responsibilities: ● Organizing, coordinating and controlling all the activities that take place in the kitchen; ● Plan and organize daily meals production; ● Plan the purchase of necessary food products depending on the number of meals to be produced and existing stocks; ● Supervise work in the kitchen; ● Prepare all the dishes and items designated for the different sections in optimal conditions; ● Respect the quality standards defined by the group; ● Ensure that the production places are always in a demanding state of cleanliness in accordance with the company's hygiene standards; ● Guarantee of compliance with HACCP standards. Conditions: • Good work environment; • Remuneration compatible with the function; • Food; • Continuous training. Our group's main key is its enormous success, professionalism and positive attitude. Send your CV to recursos.h@gourmetnaturalrestaurant.com, with reference CHEF OF KITCHEN (M/F).

COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together!   Ready to join us the challenge of digital transformation of prestigious clients?     JOB DESCRIPTION As part of the Cloud Ops Department of Generix Group, you’ll be involved in a team working on a “3x8h – 7/7days” shifts. This team works directly with our technical teams based in Paris and/or in other subsidiaries, and with Customer Support Department. MAIN RESPONSIBILITIES In this context, you will have as main missions: - Supervision of all technical platforms and client’s applications; - Management of technical events or incidents; - Perform technical operating procedures; - Prepare operating reports; - Propose continuous improvement actions.   EXPERIENCE REQUIREMENTS - Degree in Software Engineering, Information Technology, Mathematics or similar; - Prerequisites: background experience with Windows and Linux OS, and basic notions of computer databases (including networks); - ITIL V3 Foundation Certification would be a plus; - Ability to work in a team, be autonomous and able to respect instructions and procedures; - Communication and analytical skills would be a plus; - Good level of French and English would be a plus. Basic level is mandatory.   OFFER - Attractive wages and benefits; - Good team spirit and collaborative environment.

COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together!     Ready to join us the challenge of digital transformation of prestigious clients?     JOB DESCRIPTION As part of the Cloud Ops Department of Generix Group, you’ll be involved in a team working on a daytime shifts (5am - 9pm). This team works directly with our technical teams based in Paris and/or in other subsidiaries, and with Customer Support Department.   MAIN RESPONSIBILITIES In this context, you will have as main missions: > Supervision of all technical platforms and client’s applications; > Management of technical events or incidents; > Perform technical operating procedures; > Prepare operating reports; > Propose continuous improvement actions.   EXPERIENCE REQUIREMENTS > Degree in Software Engineering, Information Technology, Mathematics or similar; > Prerequisites: background experience with Windows and Linux OS, and basic notions of computer d atabases (including networks); > ITIL V3 Foundation Certification would be a plus; > Ability to work in a team, be autonomous and able to respect instructions and procedures; > Communication and analytical skills would be a plus; > Good level of French and English would be a plus. Basic level is mandatory.   OFFER > Attractive wages and benefits; > Good team spirit and collaborative environment.

COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together!   Ready to join us the challenge of digital transformation of prestigious clients?   JOB DESCRIPTION As part of the Costumer Support Department of Generix Group, you’ll be involved in a team working on shifts (9pm - 5am), who ensure the resolution of incidents, for the solutions installed at the customers' premises, within the deadlines and the defined contractual framework.   MAIN RESPONSABILITIES - Creation and processing of customer requests; - Analysis, diagnosis and resolution of customer incidents; - Ensure the follow-up of the interactions (Opening, closing, relaunching, customer notification, completion of technical information and escalation actions); - Carry out the necessary actions for the first analysis of the incidents, to solve the level 1 incidents in the respect of the SLAs. Offer workarounds and make patches available to customers; - Manage the relationship with the customers, carry out the necessary and adequate communication with them for the declared incidents and requests until their resolution; - Escalate incidents and requests requiring the intervention of another department to higher levels; - Transmit out-of-order requests to appropriate services; - Follow escalation instructions and inform management of any critical incidents; - Understand and apply procedures and instructions.   EXPERIENCE REQUIREMENTS - Computer training or first experience in IT / support; - Prerequisites: analytical capabilities. (ex: analyze the causes of an incident); - Supply Chain business knowledge; - Ideally WMS product knowledge; - Knowledge of SQL; - Ideally first experience in the customer relationship (ex: commerce, tourism, etc.); - Prerequisites: writing skills and synthesis skills; - Ability to work in a team and to be autonomous; - Be able to apply the instructions and procedures given; - Fluency in French (speaking and writing) is required.   OFFER - Attractive wages and benefits; - Excellent work conditions and environment.