Identify opportunities for

About Webhelp Webhelp is a French multinational BPO company that is making business more human for the world’s most exciting brands. By choosing Webhelp you will be part of a family of over 100,000 game-changers from more than 140 locations in 55 countries. Join us at Webhelp Portugal and you will have the opportunity to be part of a multicultural team, a fast-paced environment, and a diverse pool of engaging projects with some of the best B2C and B2B brands worldwide. About the job role: As a customer care specialist for a new generation of car rental across Europe: Belgium, Italy, Spain, United Kingdom. You will make a difference in the business of our clients and the life of their customers. Your project belongs to a multinational company provider of renting cars. You will be the first point of contact for customers and a dedicated brand ambassador. The right person for this role is a passionate game-changer at addressing customers’ needs, aiming to provide excellent service. As a Customer Care Specialist with French, you will:  •Engage with customers to help and offer solutions by inbound calls and chat •Handle outbound tasks such as last-minute car swaps, upgrades/downgrades, fleet modifications, accidents follow-ups •Demonstrate the ability to analyze information and solve problems •Work on continuous improvement for customer satisfaction We are looking for: •Native or proficient French (C2) •Fluency English (B2) •Previous customer-oriented environment experience is a plus •Excellent verbal and writing skills •Multitask, rigorous, autonomous, and resourceful •Analytical and positive mindset and a “sixth” sense for problems •For non-EU residents, it is mandatory to have a valid work permit. We offer you: •Competitive wages (14 monthly payments per year)  •Meal allowance paid in voucher card (net) •Monthly Performance Bonus •Opportunities for career progression and possibilities for an international career Apply here ht

SEB Group’s mission is to make consumers’ everyday life easier and more enjoyable and contribute to better living all around the world. Going beyond the excellence of its machines, SEB Group offers dedicated after-sales service, ready to act within the shortest possible time frames. As Customer Advisor, you will: Engage with customers via email or telephone to provide product information as part of the post-sales proce We are looking for: Proficient Flemish (C1/C2) Fluency in English (B2) Previous experience in Customer Service or as a Sales Representative is preferred Sales skills are valued Excellent verbal and writing skills coupled with empathy and team spirit Proficiency in IT skills: understanding of Microsoft Office, email, and chat technologies Good logical thinking For non-EU residents, it is mandatory to have a valid work permit. We offer you: Competitive wages (14 monthly payments per year)  Meal allowance paid in voucher card (net) Health insurance with a dental plan (after 6 months of the contract)  Relocation package: shared accommodation (for 12 months) and flight reimbursement (after 6 months) Opportunities for career progression (95% of our promotions are internal) and possibilities for an international career through the Webhelp International Mobility Program  Possibility to do Work from Home* Life at our company: We are certified Great Place to Work for 4 years in a row (2019,2020,2021,2022) Work in a diverse environment with people from over 58 nationalities Benefit from our modern amenities, many discounts in local businesses, company parties and events, and much more! All submissions will be treated confidentially under the General Data Protection Regulation. Webhelp Portugal is an equal opportunity employer. Send your CV to [email protected]

German Speaking Sales & Marketing Agents for Lisbon Would you like to work in online marketing applied to new technology? Would you like to work for a very important company with the chance to develop your passion for marketing? Our client is the number 1 in online advertising and it is looking for people who would like to work as advisors for other companies (B2B). The work is in business hours from Monday to Friday. Responsibilities: • You will have the chance to contact new clients, or clients who needs your assistance in increasing their business by online advertising • You will create your client base, and develop it establishing a trust relation • You will be able to identify the clients’ needs and goals • You will help the clients in their online advertising strategy • Provide strategic campaign support and advertiser training to educate your clients Requirements: • German and English proficiency (C1) • Experience in sales • Dynamic, enthusiastic and passionate people • Sales mindset, self-motivated and data-driven • A team player with analytical and communication skills • Google AdWords certification or experience is a big plus • Ability to adapt well to change in direction and priority in a fast-paced and deadline-oriented environment Benefits: • Multinational company with the chance to create international friendship • Possibility of cooperation with leaders in various industries • Career progression, almost all the management started their career inside the company • Possibility to live in one of the company’s apartments • Initial flight expenses refund • Health Insurance • Annually complementary return flight to your home country (within Europe) If you are interested in this opportunity don’t hesitate and contact me at giacomina@spotonconnections.com. Do not forget to attach your English cv in pdf or word format.

German Speaking Sales & Marketing Agents for Lisbon Would you like to work in online marketing applied to new technology? Would you like to work for a very important company with the chance to develop your passion for marketing? Our client is the number 1 in online advertising and it is looking for people who would like to work as advisors for other companies (B2B). The work is in business hours from Monday to Friday. Responsibilities: • You will have the chance to contact new clients, or clients who needs your assistance in increasing their business by online advertising • You will create your client base, and develop it establishing a trust relation • You will be able to identify the clients’ needs and goals • You will help the clients in their online advertising strategy • Provide strategic campaign support and advertiser training to educate your clients Requirements: • German and English proficiency (C1) • Experience in sales • Dynamic, enthusiastic and passionate people • Sales mindset, self-motivated and data-driven • A team player with analytical and communication skills • Google AdWords certification or experience is a big plus • Ability to adapt well to change in direction and priority in a fast-paced and deadline-oriented environment Benefits: • Multinational company with the chance to create international friendship • Possibility of cooperation with leaders in various industries • Career progression, almost all the management started their career inside the company • Possibility to live in one of the company’s apartments • Initial flight expenses refund • Health Insurance • Annually complementary return flight to your home country (within Europe) If you are interested in this opportunity don’t hesitate and contact me at Este endereço de email está protegido contra piratas. Necessita ativar o JavaScript para o visualizar.. Do not forget to attach your English cv in pdf or word format.

A Cross Border Talents é uma agência global de recrutamento. Nossa equipa em Lisboa atua com clientes de várias indústrias, em Portugal e em outros países da Europa. Nossa missão é melhorar o mundo do trabalho, conectando talentos ao redor do mundo com oportunidades de carreira. Nosso cliente para esta oferta é uma grande empresa da área de Serviço ao Cliente. Contratação imediata para candidatos com nível fluente de Francês e Inglês. 40 horas semanais, em turnos diurnos.  Treinamento pago pela empresa.   Cross Border Talents is a global recruitment network. Our team in Lisbon works with clients of multiple industries, in Portugal and other European countries. Our mission is to improve the world of work, connecting talents across the globe with career opportunities.    Our client for this role is a big company in the Customer Service industry. Hiring immediately candidates with proficiency in both French and English. 40 hours per week, in daily shifts. Training given by the company. 

We’re hiring a Business Developer to join our team!   Changing the World by impacting the day to day of leaders and decision makers is an honourable mission that’ll echo through the next generations.   Delivering agility, transparency, efficiency and efficacy that span throughout the entire Organization, while experiencing stories that one day will be worth sharing with your grandchildren, drives your motivation and fuels your actions to push forward.   We’re looking for someone who wishes to be part of and contribute to this tech endeavour, enrolling on a sustainable team and our collective dream to change the World, one decision at a time.   Still interested? Continue reading!   What you will do The Business Developer works to improve an organization’ market position and achieve financial growth. This person helps achieving long-term organizational strategic goals, builds key customer relationships, identifies business opportunities, negotiates and closes business deals and maintains extensive knowledge of current market conditions.   In this role, we expect you to: Prospect for potential new local and international clients by networking, cold calling, advertising or other means of generating interest and turn this into increased business; Identify potential clients, and the decision makers within the client’s organization; Plan approaches and pitches. Work with the team to develop proposals that speaks to the client’s needs, concerns, and objectives. Establish a plan of persuasive approaches and pitches that will convince potential clients to do business with CAVEDIGITAL; Build-up a rapport with new clients, and implement actions that aid in the achievement of the Business Development targets for sales and provide support that will continually improve the maintenance of customer relationships; Grow and retain existing accounts by presenting new solutions and services to clients; Work with senior level management, marketing, and technical staff to meet customer needs; Strategic planning and reporting; Present to and consult with mid and senior level management on business trends with a view to developing new services, products, and distribution channels; Identify opportunities for campaigns, services, and distribution channels that will lead to an increase in sales; Forecast sales targets and ensure they are met by the team; Empower and enable the Business Development pipeline of new business coming into CAVEDIGITAL; Obtain a thorough knowledge of the market, the solutions/services CAVEDIGITAL can provide, and of the company’s main competitors.   What we expect you to bring: Proven experience as Business Developer; Solid technical background with hands on experience in digital technologies; Ability to match client’s business requirements with product capabilities; Self-driven, team player with desire to learn/grow; Excellent troubleshooting and communication skills; Attention to detail; Ability to work effectively and meet deadlines. Excellent written and verbal communication skills (Portuguese and English); Proficient in Microsoft Office.   What we have to offer: Opportunity to join a solid, growing company (with national and international clients); Integration in a dynamic and experienced team with lots to teach you; Opportunity to work on fast-growing projects where you will work side by side with top decision-makers; Remuneration compatible with experience and demonstrated knowledge; Relaxed, informal, and friendly office environment.   Who We Are CAVEDIGITAL is a software house with +20 years of experience in the market working with

Web'/xe2/x80/x99're hiring a Business Developer to join our team! Changing the World by impacting the day to day of leaders and decision makers is an honourable mission thatb'/xe2/x80/x99'll echo through the next generations. Delivering agility, transparency, efficiency and efficacy that span throughout the entire Organization, while experiencing stories that one day will be worth sharing with your grandchildren, drives your motivation and fuels your actions to push forward. Web'/xe2/x80/x99're looking for someone who wishes to be part of and contribute to this tech endeavour, enrolling on a sustainable team and our collective dream to change the World, one decision at a time. Still interested? Continue reading! What you will do The Business Developer works to improve an organizationb'/xe2/x80/x99' market position and achieve financial growth. This person helps achieving long-term organizational strategic goals, builds key customer relationships, identifies business opportunities, negotiates and closes business deals and maintains extensive knowledge of current market conditions. In this role, we expect you to: Prospect for potential new local and international clients by networking, cold calling, advertising or other means of generating interest and turn this into increased business; Identify potential clients, and the decision makers within the clientb'/xe2/x80/x99's organization; Plan approaches and pitches. Work with the team to develop proposals that speaks to the clientb'/xe2/x80/x99's needs, concerns, and objectives. Establish a plan of persuasive approaches and pitches that will convince potential clients to do business with CAVEDIGITAL; Build-up a rapport with new clients, and implement actions that aid in the achievement of the Business Development targets for sales and provide support that will continually improve the maintenance of customer relationships; Grow and retain existing accounts by presenting new solutions and services to clients; Work with senior level management, marketing, and technical staff to meet customer needs; Strategic planning and reporting; Present to and consult with mid and senior level management on business trends with a view to developing new services, products, and distribution channels; Identify opportunities for campaigns, services, and distribution channels that will lead to an increase in sales; Forecast sales targets and ensure they are met by the team; Empower and enable the Business Development pipeline of new business coming into CAVEDIGITAL; Obtain a thorough knowledge of the market, the solutions/services CAVEDIGITAL can provide, and of the companyb'/xe2/x80/x99's main competitors. What we expect you to bring: Proven experience as Business Developer; Solid technical background with hands on experience in digital technologies; Ability to match clientb'/xe2/x80/x99's business requirements with product capabilities; Self-driven, team player with desire to learn/grow; Excellent troubleshooting and communication skills; Attention to detail; Ability to work effectively and meet deadlines. Excellent written and verbal communication skills (Portuguese and English); Proficient in Microsoft Office. What we have to offer: Opportunity to join a solid, growing company (with national and international clients); Integration in a dynamic and experienced team with lots to teach you; Opportunity to work on fast-growing projects where you will work side by side with top decision-makers; Remuneration compatible with experience and demonstrated knowledge; Relaxed, informal, and friendly office environment; Day-off on your birthday; Flexible work from home policy. Who We Are CAVEDIGITAL is a software house with +20 years of experience in the market working with large Organizations. Our core focus is providing Organizations with our software Smart Governanceb'/xc2/xae' to help modernize the way they handle their formal decisions. At CAVEDIGITAL we realise that the world is changing fast and thatb'/xe2/x80/x99's why web'/xe2/x80/x99're revolutionizing corporate governance by providing our clients with the most advanced tools to support their chain of command decision-making processes. Still interested? Apply to recrutamento@cavedigital.com. Do not forget to attach your CV!

Sensei is a technology company launched in 2017, designing the most advanced and state-of-the-art store automation system. We are redefining the way retail works and built the only enterprise-class system ready for wide deployment across multiple existing stores. Trough AI-powered computer vision systems, sensor fusion and unique algorithms we offer the smoothest shopping experience, where customers grab what they want and leave! We are actively looking for a highly driven  Market & Strategic Analyst  to identify the best strategies through Market analysis and implement strategies to accelerate our growth. We hire talented people who thrive on solving challenging problems and give them opportunities to hone new skills, try new approaches, and grow in new directions. Our culture is at the heart of our success, and it's our authentic, humble, gritty people who turn Sensei into a better company.  What you'll be doing: Deliver strategic recommendations grounded in relevant retail and competitors insights; Build materials and transfer internal knowledge to develop our growth and customer management further; Understand our customers market questions and translate these into suitable products, including business models, costs, and issues to resolve in execution; Together with the team, translate input from various analyses (e.g., existing or new market research, customer database information, insights) into specific and actionable business activities; Support client development by helping teams understand how market/industry insights could help our growth strategy; Support Sensei Digital Product initiatives through in-depth research of customer insights needs – from developing research to execution to analyses and recommendations; Help develop original marketing concepts centred on market insights; Support externalization efforts on market insights for audiences of existing and potential clients; Moreover, you will manage our relationships with external research and support internal requests and initiatives. About you: > 2-3 years of relevant work experience in a leading consulting firm or a fast-growing company; Outstanding record of academic achievement; Initiative taker, eager to break new ground, create opportunities for others; Exceptional analytical and quantitative problem-solving skills; Ability to work collaboratively in a team environment; Ability to work effectively with people at all levels in an organization; Ability to communicate complex ideas effectively – both verbally and in writing – in English; Experience in the retail or Deep-Tech sector is a plus. Benefits & Perks Amazing personal growth experience - The rare chance of having decision ownership and direct impact on the growth of a venture-backed startup; Flexible working hours – as long as you get the work done; Ownership - This is the most exciting time to join Sensei, and you'll have direct input and influence on the direction we take; Motivating compensation – Competitive compensation package; Working with a motivated and talented team - A fun and supportive office environment working alongside some real experts; Impactful work – you'll have a rare opportunity to build a product literally used by millions of people across the world; A holiday allowance of 24 days per year, with the office; Top of the range equipment to help you do your job to the highest possible standard; Regular learning meetings as part of our growth-mindset culture. Does it sound like “the job” you’re looking for? Amazing! Apply then:) Link: https://sensei.teamtailor.com/jobs/1063100-market-strategic-analyst

Sensei is a technology company launched in 2017, designing the most advanced and state-of-the-art store automation system. We are redefining the way retail works and built the only enterprise-class system ready for wide deployment across multiple existing stores. Trough AI-powered computer vision systems, sensor fusion and unique algorithms we offer the smoothest shopping experience, where customers grab what they want and leave! We are actively looking for a creative, strategic thinking, and highly driven Director of Revenue Growth to build and develop our fast-growing business and maximise profitability. What you'll be doing: Create a strategic roadmap for the company’s revenue operations; Develop a pricing strategy for each of our distribution channels and products to ensure maximum possible margin opportunities for Sensei; Implement business intelligence tools that will track revenue performance and inform strategic decisions; Provide thought leadership across the organization on key goals and metrics to ensure company-wide goals are met; Demonstrate technical expertise and build commercialization processes and a full Revenue Operations process, plan, and key success metrics for growth; Scale operations team in close partnership with Product, Engineering, and Sales to provide “outstanding, world-class service at scale”; Launch and lead processes to build and scale partnerships across vendors/partners to help accelerate Sensei revenue growth; Understand target customers business needs, develop proposals and accurately articulate Sensei value proposition at the executive level; Collaborate closely with leadership, finance, and product to set team revenue performance targets; Collaborate with the CEO, CFO, COO and be ready to present to our board of investors to ensure the continued financial success of the company; Craft thorough presentations and proposals for prospective merchants; Building and sharing knowledge on competition, our product, the retail industry etc. About you: 5+ years of enterprise leadership experience ideally in retail or deep technology; Fluent in business English, and French, Spanish, Portuguese, or German language skills are a strong plus; Strong analytical and quantitative skills; ability to use hard data and metrics to back up assumptions, recommendations, and drive actions; Strength in problem-solving, issue-resolution, ability to work in a deadline-driven work environment, attention to detail, and ability to multitask; Are a strong proactive communicator who has experience building presentations and sales materials from scratch; Are a business strategist who understands our marketplace, the product, and what it takes to move the needle with clients; History of overachieving targets in a SaaS, market-leading technology; Strong executive presence - experience and comfort level working with C-level executives; A solid network of potential prospects or partners across Europe would be preferable; Tech-savvy, with a real passion for Technology; Good eyes for business opportunities with an awareness of what drives the market; Extraordinary communication and negotiation skills and techniques; Highly organized and able to prioritize shifting workloads and responsibilities effectively Benefits & Perks Amazing personal growth experience - The rare chance of having decision ownership and direct impact on the growth of a venture-backed startup; Remote and flexible working hours – as long as you get the work done; Ownership - This is the most exciting time to join Sensei, and you'll have direct input and influence on the direction we take; Motivating compensation – Competitive compensation package; Impactful work – you'll have a rare opportunity to build a product literally used by millions of people across the world; A holiday allowance of 24 days per year; Top of the range equipment to help you do your job to the highest possible standard; Regular learning meetings as part of our growth-mindset culture. Does it sound like "the job" you're looking for? Amazing! Apply then:) Link: https://sensei.teamtailor.com/jobs/997469-head-of-revenue-growth

Sensei is a technology company launched in 2017, designing the most advanced and state-of-the-art store automation system. We are redefining the way retail works and built the only enterprise-class system ready for wide deployment across multiple existing stores. Trough AI-powered computer vision systems, sensor fusion and unique algorithms we offer the smoothest shopping experience, where customers grab what they want and leave! We are actively looking for a highly driven  Chief Revenue Officer  to build and develop our fast-growing business and maximise profitability. What you'll be doing: Create a strategic roadmap for the company’s revenue operations; Develop a pricing strategy for each of our distribution channels and products to ensure maximum possible margin opportunities for Sensei; Implement business intelligence tools that will track revenue performance and inform strategic decisions; Provide thought leadership across the organization on key goals and metrics to ensure company-wide goals are met; Demonstrate technical expertise and build commercialization playbooks and a full Revenue Operations process, plan, and key success metrics for growth; Scale operations team in close partnership with Product, Engineering, and Sales to provide “outstanding, world-class service at scale”; Launch and lead processes to build and scale partnerships across vendors/partners to help accelerate Sensei revenue growth; Understand target customers business needs, develop proposals and accurately articulate Sensei value proposition at the executive level; Collaborate closely with leadership, finance, and product to set team revenue performance targets; Collaborate with the CEO, CFO, COO and be ready to present to our board of investors to ensure the continued revenue growth of the company. About you: 5+ years of relevant leadership experience in a reputable company/startup; Fluent in business English. French, Spanish, Portuguese, or German language skills are a strong plus; Strong analytical and quantitative skills; ability to use hard data and metrics to back up assumptions, recommendations, and drive actions; A proactive communicator who has experience building presentations and sales funnel playbooks from scratch; Business strategist who understands our marketplace, the product, and what it takes to move the needle with clients; History of overachieving targets in a SaaS, market-leading technology; A solid network of potential prospects or partners across Europe would be preferable; Good eyes for business opportunities with an awareness of what drives the market; Extraordinary communication and negotiation skills and techniques; Open to relocate to Lisbon for an onboarding period. Benefits & Perks We put all of our employees at very high standards, and we want you to be thoroughly rewarded for that. We believe in providing the best environment to allow you to do your best work, and we currently offer the following: Amazing personal growth experience - The rare chance of having decision ownership and direct impact on the growth of a venture-backed startup; Remote and flexible working hours – as long as you get the work done; Does it sound like “the job” you’re looking for? Amazing! Apply then:) Link: https://sensei.teamtailor.com/jobs/1063027-chief-revenue-officer

Sensei is a technology company launched in 2017, designing the most advanced and state-of-the-art store automation system. We are redefining the way retail works and built the only enterprise-class system ready for wide deployment across multiple existing stores. Trough AI-powered computer vision systems, sensor fusion and unique algorithms we offer the smoothest shopping experience, where customers grab what they want and leave! We are actively looking for an experienced and highly driven  Business Strategy Director  to build, develop and support a strong strategy for our fast-growing business. In this role, you will join a team that loves consumer technology, business strategy, building new opportunities, and growing relationships. You will be on the leading edge of helping to shape Sensei direction and the future of retail. What you'll be doing: Deliver strategic recommendations grounded in relevant retail and competitors insights; Build materials and transfer internal knowledge to develop our growth and customer management further; Understand our customers market questions and translate these into suitable products, including business models, costs, and issues to resolve in execution.  Together with the team, translate input from various analyses (e.g., existing or new market research, customer database information, insights) into specific and actionable business activities; Support client development by helping teams understand how market/industry insights could help our growth strategy; Support Sensei Digital Product initiatives through in-depth research of customer insights needs – from developing research to execution to analyses and recommendations; Help develop original marketing concepts centred on market insights; Support externalization efforts on market insights for audiences of existing and potential clients; Moreover, you will manage our relationships with external research and support internal requests and initiatives. About you: > 5 years of relevant work experience in a leading consulting firm or a fast-growing company; Outstanding record of academic achievement; Proven record of leadership in a work setting and/or through extracurricular activities; Initiative taker, eager to break new ground, create opportunities for others; Exceptional analytical and quantitative problem-solving skills; Ability to work collaboratively in a team environment; Ability to work effectively with people at all levels in an organization; Ability to communicate complex ideas effectively – both verbally and in writing – in English; Experience in the retail or Deep-Tech sector is a plus. Benefits & Perks Amazing personal growth experience - The rare chance of having decision ownership and direct impact on the growth of a venture-backed startup; Flexible working hours – as long as you get the work done; Ownership - This is the most exciting time to join Sensei, and you'll have direct input and influence on the direction we take; Motivating compensation – Competitive compensation package; Working with a motivated and talented team - A fun and supportive office environment working alongside some real experts; Impactful work – you'll have a rare opportunity to build a product literally used by millions of people across the world; A holiday allowance of 24 days per year; Top of the range equipment to help you do your job to the highest possible standard; Regular learning meetings as part of our growth-mindset culture.  Does it sound like “the job” you’re looking for? Amazing! Apply then:) Link:https://sensei.teamtailor.com/jobs/1065735-business-strategy-director

Our client is a world leader in sports betting and gaming entertainment by creating the most exciting and trusted experience for their customers, revolutionising the gambling space as they go. They are home to a global family of >25 well-known brands and they are looking for a German speaking Customer Service Agent to join their team in Lisbon! Responsibilities: - Handle wide range of customers and enter all customer details in an accurate and efficient manner to the relevant systems. - Provide customers accurate and relevant information about products, services and promotions based on needs. - Educate customers to use all online self-service tools. - Proactive suggesting improvements to improve efficiency, productivity, quality and customer satisfaction. - Fix the root cause of the problem to protect additional customers from getting the same issue. Direct or escalate all parties to take corrective action as needed. - Work towards simplifying the existing processes to reduce effort. - Meet deliverable requirements/service level measures/specific targets, Quality and Efficiency targets. - Perform against all key Customer service goals. - Knowing individual targets and individual performance management - Take ownership for your development. Look for opportunities to grow - Work on individual career progression plan and manage training plan completion. - Have an overview about required development activities and participate on them as well. - Looks for feedback and development activities to improve in skills related to the current work. - Developing others - create and support opportunities for building skills to execute current and future responsibilities. - Knowledge Development and Sharing: Become an expert with the tools used in CS team. Share knowledge and findings with the team members. Support new team members in their training. Requirements: - Language skills: English C1 and German – C1 level (speaking & writing), other language is a plus. - Middle education degree. - PC skills: Masters use of PC equipment and software (MS Office, Internet searching tool skills). - Communication skills – verbal and written: Communicates effectively over the phone and in written transactions. - Flexibility and shift work is required. - An experience in the contact service environment is a preferable advantage. - An online gaming experience is a plus.

FLUENT GERMAN SPEAKERS ONLY - LOCATED IN LISBON EU NATIONAL OR WORK PERMIT Our client is a world leader in sports betting and gaming entertainment by creating the most exciting and trusted experience for their customers, revolutionizing the gambling space as they go. They are home to a global family of well-known brands and they are looking for a German-speaking Customer Service Agent to join their team in Lisbon! Responsibilities: Handle wide range of customers and enter all customer details in an accurate and efficient manner to the relevant systems. Provide customers accurate and relevant information about products, services and promotions based on needs. Educate customers to use all online self-service tools. Proactive suggesting improvements to improve efficiency, productivity, quality and customer satisfaction. Fix the root cause of the problem to protect additional customers from getting the same issue. Direct or escalate all parties to take corrective action as needed. Work towards simplifying the existing processes to reduce effort. Meet deliverable requirements/service level measures/specific targets, Quality and Efficiency targets. Perform against all key Customer service goals. Knowing individual targets and individual performance management Take ownership for your development. Look for opportunities to grow Work on individual career progression plan and manage training plan completion. Have an overview about required development activities and participate on them as well. Looks for feedback and development activities to improve in skills related to the current work. Developing others - create and support opportunities for building skills to execute current and future responsibilities. Knowledge Development and Sharing: Become an expert with the tools used in CS team. Share knowledge and findings with the team members. Support new team members in their training.

Our client is a world leader in sports betting and gaming entertainment by creating the most exciting and trusted experience for their customers, revolutionising the gambling space as they go. They are home to a global family of >25 well-known brands and they are looking for a German speaking Customer Service Agent to join their team in Lisbon! Responsibilities: - Handle wide range of customers and enter all customer details in an accurate and efficient manner to the relevant systems. - Provide customers accurate and relevant information about products, services and promotions based on needs. - Educate customers to use all online self-service tools. - Proactive suggesting improvements to improve efficiency, productivity, quality and customer satisfaction. - Fix the root cause of the problem to protect additional customers from getting the same issue. Direct or escalate all parties to take corrective action as needed. - Work towards simplifying the existing processes to reduce effort. - Meet deliverable requirements/service level measures/specific targets, Quality and Efficiency targets. - Perform against all key Customer service goals. - Knowing individual targets and individual performance management - Take ownership for your development. Look for opportunities to grow - Work on individual career progression plan and manage training plan completion. - Have an overview about required development activities and participate on them as well. - Looks for feedback and development activities to improve in skills related to the current work. - Developing others - create and support opportunities for building skills to execute current and future responsibilities. - Knowledge Development and Sharing: Become an expert with the tools used in CS team. Share knowledge and findings with the team members. Support new team members in their training. Requirements: - Language skills: English C1 and German – C1 level (speaking b'&' writing), other language is a plus. - Middle education degree. - PC skills: Masters use of PC equipment and software (MS Office, Internet searching tool skills). - Communication skills – verbal and written: Communicates effectively over the phone and in written transactions. - Flexibility and shift work is required. - An experience in the contact service environment is a preferable advantage. - An online gaming experience is a plus.

Job Description: Are you a Data Engineer looking to make the next step in your career? And do you want to work for a modern and international company in the Netherlands / Portugal. Then don´t hesitate to apply! As a Data Engineer, you will be working in the data Integration Services/Platform team. Togeyher with your tem, you will set-up the data platform which will service multiple teams of the company. You other tasks include: Designing and building modern data (CI/CD) pipelines and data strems; Suporting the planning and implementation of data plataform services including sizing configuration and needs assessment; Implementing effective metrics and monitoring processes; Providing feedback to your colleagues to support perspnal development; Reportingon progress and impediments on a daily basics to the team; Supporting futher development of the DevOps way of working and contributing in optimizing the IT-processes; Job Requirements You have a Bachelor's degree; You have working experience with Azure (DevOps, Data factory, Dta Lake; CI/CD); You have some programming experience (Phyton, Java, Scala, powerShell); You have experience in the Agile way of working; You are proactive, eager to learn and can be a mentor to other IT professionals terms of employment; Flexible work layout; Growth opportunities in both depth and width; Exellent salary; Training opportunities for professionally oriented course;   Company profile For our client in, we are loking for an ambitious Data Engineer to help set-uptheir new Finance and Risk Data Analytics Platform. It's a modern and international company with a name well known in the Netherlands. The company is a major player in the world of insurance. Here, you get to work in the CIO division, which is responsible for the application management (DevOps) of all IT applicatins used by the different head office functions departments, such as finance, risk and HR. The teams are working with a complex Data enviroment, hosted in the Cloud (Azure).