Improvements

We’re looking for an experienced Frontend Software Engineer to play a key role in implementing and evolving our UIs and Design System components and libraries.   You will integrate the team that builds and evolves our user interfaces and play a crucial role in the design and development of our customer's experience. In particular: Design, develop, and test reliable, scalable and high-performance frontend services; Identify performance bottlenecks by using application profilers and testing tools; Translate designs, wireframes, and business requirements into high-quality UI; Helping in identifying and designing new product features. Main requirements MSc in Computer Science Engineering or related field with 3 to 4 years' industry experience; Solid knowledge with JavaScript & CSS, and proficiency in modern frontend technologies, e.g. React, ES6, Sass, Webpack, npm; Excellent documentation, testing and good design practices, and capability to suggest design improvements; Experience building highly scaled consumer-facing web business; Experience translating visual designs and wireframes into code.; Proven success collaborating with Design teams to facilitate their success; Passion for web standards, best practices, and frontend technologies; Passion for web standards/best practices, frontend technologies, and code quality.; Understanding of good Design practices and capability to suggest design improvements; A detail-orientated approach and a desire to strive for perfection; Nice to have Experience building native apps, in particular building components which span multiple platforms; Experience scaling frontend engineering through design systems and tooling; Strong Sense for Great Design & Usability; Scaling frontend engineering through design systems and tooling; Benefits & Perks We put all of our employees at very high standards, and we want you to be thoroughly rewarded for that. We believe in providing the best environment to allow you to do your best work, and we currently offer the following: Moving to Lisbon and benefiting from the beautiful weather and food; The rare chance of having decision ownership and direct impact on the growth of a venture-backed startup; A holiday allowance of 25 days per year, with the office, closed between Christmas and New Year; This is the most exciting time to join Sensei, and you'll have direct input and influence on the direction we take; Competitive compensation package; Top of the range equipment to help you do your job to the highest possible standard; Regular learning meetings as part of our growth-mindset culture; A fun and supportive office environment working alongside some real experts;

Sensei is a technology company launched in 2017, designing the most advanced and state-of-the-art store automation system. We are redefining the way retail works and built the only enterprise-class system ready for wide deployment across multiple existing stores. Trough AI-powered computer vision systems, sensor fusion and unique algorithms we offer the smoothest shopping experience, where customers grab what they want and leave! We’re looking for an experienced Front-End Software Engineer to play a key role in implementing and evolving our UIs and Design System components and libraries. What you'll be doing: You will integrate the team that builds and evolves our user interfaces and play a crucial role in the design and development of our customer's experience. In particular: Design, develop, and test reliable, scalable and high-performance frontend services; Identify performance bottlenecks by using application profilers and testing tools; Translate designs, wireframes, and business requirements into high-quality UI; Helping in identifying and designing new product features. Main requirements MSc in Computer Science Engineering or related field with 3 to 4 years' industry experience; Solid knowledge with JavaScript & CSS, and proficiency in modern frontend technologies, e.g. React, ES6, Sass, Webpack, npm; Excellent documentation, testing and good design practices, and capability to suggest design improvements; Experience building highly scaled consumer-facing web business; Experience translating visual designs and wireframes into code; Proven success collaborating with Design teams to facilitate their success; Passion for web standards/best practices, front-end technologies and code quality; Understanding of good Design practices and capability to suggest design improvements; A detail-orientated approach and a desire to strive for perfection. Nice to have Experience building native apps, in particular building components which span multiple platforms; Experience scaling frontend engineering through design systems and tooling; Strong Sense for Great Design & Usability; Scaling frontend engineering through design systems and tooling. Benefits & Perks We put all of our employees at very high standards, and we want you to be thoroughly rewarded for that. We believe in providing the best environment to allow you to do your best work, and we currently offer the following: Amazing personal growth experience - The rare chance of having decision ownership and direct impact on the growth of a venture-backed startup; Remote and flexible working hours – as long as you get the work done; Ownership - This is the most exciting time to join Sensei, and you'll have direct input and influence on the direction we take; Motivating compensation – Competitive compensation package; Working with a motivated and talented team - A fun and supportive office environment working alongside some real experts; Impactful work – you'll have a rare opportunity to build a product literally used by millions of people across the world; A holiday allowance of 24 days per year; Top of the range equipment to help you do your job to the highest possible standard; Regular learning meetings as part of our growth-mindset culture. ‍Does it sound like “the job” you’re looking for? Amazing! Apply then:) Link: https://sensei.teamtailor.com/jobs/1042804-front-end-engineer-tech-start-up

Job descriptionCompany Presentation Uniplaces is building a trusted, global brand for students. We believe in empowering student mobility, and we have started by making the process of finding accommodation easier. We’re solving real-life pains, and we’re backed by top-tier investors such as Atomico, Octopus Investments, Shilling Capital Partners, and Caixa Capital to help us achieve this better and faster. We are an internationally-minded company with an extremely talented team and global ambitions. Our decisions are driven by our core values of Passion, Impact, Trust, and Team Spirit - with which we aim at having a company where everyone feels accountable and empowered to achieve their full potential.   About the Product Team: We’re a technology-based startup, and we depend on our online platform to provide the best possible service to students and landlords. This is where the product team comes in and why it is core to Uniplaces. The team has engineers, product designers, and product managers, and we all work together to achieve our ambitious goals. Our decisions are taken with everyone's input - whether you’re playing with code, data, scripts, or infrastructure, you’ll collaborate with the wider team. RequirementsAbout the position: As our first product designer, you will be working closely with developers, with a fast-paced process, to create UI/UX and participate in the entire process of conception to the deployment of the feature. Also, you will work closely with our Product Manager to study and understand our customers, bringing new ideas and improvements to our product. You will have autonomy, and you will have the chance to work on several fronts.   Why you'll love this job: You will be working side-by-side with engineers and a product manager to create amazing features for our products As a full-stack designer, you will not work only on the prototypes but also on research and validation of design proposals You will focus on delivering high value and high impact features to our customers, working with a lean mindset You will also work on our design system You will help us to recreate our product vision and strategy   Main requirements: You are a fast learner and eager to learn You can organize and plan your tasks You believe in working in a fast-paced team environment You have a minimum of 3 years of experience as a product designer or UX/UI designer You have experience designing for SaaS products You have experience driving user research, qualitative & quantitative You like to dive into a problem, find quick-wins to solve it, and plan the improvements for future releases Your portfolio reflects your strong interaction design skills You work in close collaboration with engineers You accept the opinions of others and understand how to use feedback You can design polished, high-fidelity mockups of your solutions using modern design tools such as Figma and Sketch   Nice to have: You have experience using and working with design systems You have experience in building a product vision and strategy Previous startup environment experience What do we offer? Startup experience in our fast-growing, venture-backed company Quick progression & exposure to all areas of the business The competitive compensation package, negotiable, based on experience A chance to have fun while working! Meeting people from all around the world on a daily basis, really feeling you’re impacting students in one of the most crucial steps in their life A company culture that is people-driven and that focuses on personal development and training to help you tap your talent into its full extent Access to a pool of talent that is hard to find. Your stakeholders and peers will come from world-class backgrounds and will have stepped up within Uniplaces. You’ll find mentors and role models!   What else do you need to know? Work from anywhere. If you are in Portugal you can work from the office twice a week; Availability to start soon; You must be able to work 40 hours a week. Does it sound like "the job" you're looking for? Great! Apply below then and let us know why you are fit to work at Uniplaces:)

Human Resources Payroll Consultant (HRIS) Location:b'/xc2/xa0'Carnaxide, Lisbon, Portugal, Occupation:b'/xc2/xa0'Full time Min. Experience:b'/xc2/xa0'2 years What do we need?b'/xc2/xa0' Unikb'/xe2/x80/x99's Operations team is looking for a highly motivated individual who is passionate about our mission and is skilled in Human Resources management, Payroll, operational improvement, and analytics. You will collaborate with functional leads (both inside and outside of the company) to define and enforce continuous improvements for our clients.b'/xc2/xa0' Job opening:b'/xc2/xa0'(Junior, Mid-level or Specialist). Two Open positions. Who We Are: Unikystem is a Low-code BPM Automation platform Boosted by Cognitive Data Capture with 100% accuracy, that turns any unstructured text data into business-critical information. We serve B2B Enterprise, targeting Industry, Financial Services and Insurtech, supporting KYC, AML, and Claims, automating any manual, labor-intensive, document-based workflow. In a constantly changing world, where speed and agility are essential, we simplify and automate the operations of organizations. Providing the best user experience, with simplification of processes, through technological innovation. We are proud to be part of JOYN, an international group of IT companies with over 20 years of business experience, with projects in more than 14 countries and over 400 employees. Roles and responsibilities: b'/xe2/x80/xa2' Process Payroll for Customers; b'/xe2/x80/xa2' Deliver Human Resources Management activities (HRIS), from on-boarding to off-boarding, including all legal requirements; b'/xe2/x80/xa2' Setup and develop HR processes, policies and tools according to the business needs; b'/xe2/x80/xa2' Provide functional support, collaborating with project team in the implementation of HR systems; b'/xe2/x80/xa2' Creates the appropriate user documentation and procedures and will assist in training users on the updated functionalities; b'/xe2/x80/xa2' Understanding the entire customer journey, thinking strategically across departments, and identifying ways to improve operational efficiency and cut costs are all important. b'/xe2/x80/xa2' Maintain current knowledge of important improvements and patterns of inefficient distributed team working practices, as well as how they may affect and improve ways of working. Required Skills and Experience: b'/xe2/x80/xa2' Being a big fan of fast-paced situations where things are always changing; b'/xe2/x80/xa2' Having an experienced backgroundb'/xc2/xa0'with technology;b'/xc2/xa0' b'/xe2/x80/xa2' Fluency in English; Excellent Soft Skills; Make it happen attitude; Both written and oral English as to be a strong suit and also the ability to communicate in Portuguese; b'/xe2/x80/xa2' Data analysis, conducting root cause analyses, constructing business processes, identifying metrics, and/or evaluating company performance are all skills that you should have. Please apply by email to: recruit@uniksystem.com or https://www.uniksystem.com/careers/human-resources-payroll-consultant-hris/ As a Candidate youb'/xc2/xb4've decided to provide us your personal data. Uniksystem will process it as well as the attached documents within the scope of this and future recruitment and selection processes.

Job Description: We are looking for a dedicated and hardworking engineer to join our streaming media team. This technology powers the streaming media experiences on all of our platforms. Dengun is a Digital Group located in the Algarve, Portugal with clients from different sectors in Silicon Valley, New York, Amsterdam, Moscow, London and Macau. We specialize in Website Development, Web / Mobile Applications, Design and Integrated Digital Marketing Strategies. As a mature Digital Group, we have a clear purpose that defines who we are and why we exist: to create tailor-made solutions to the highest standards. Responsabilities: Responsible for the full-cycle web application, development- design, implement, test and launch solutions; Drive the collaboration process with other team members, encouraging best practices; Review code, usage of internal tools, making suggestions for improvements; Develop automated tests and predict risk areas while coordinating with QA staff to detect and prevent errors. Required: +4 years of working experience in a similar position; Strong programming skills in C/C++, with excellent multithreaded debugging skills; +2 years of python experience in a production environment; Extensive knowledge of media streaming protocols, codecs, and transports/container formats: HTTP Live Streaming (HLS), Smooth Streaming, DASH, RTMP, RTSP, etc MPEG-2, H.264/AVC, AAC, AC3, MP4, MPEG-2 TS; Experience using FFMPEG; Experience in developing audio/video streaming servers; Familiarity with CDN architectures (caches, origin servers, proxies, etc); Good familiarity with code versioning tools, such as Git; Fluent in English. Optional: Experience in working with content protection technologies for media streaming; Experience with: Go Elasticsearch AWS Amazon Kinesis Kubernetes Tipo de oferta: Full-time

COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together! Ready to join us the challenge of digital transformation of prestigious clients?   JOB DESCRIPTION As a Platform Support Technician, you will be involved in a team responsible for the performance analysis.   MAIN RESPONSABILITIES - Performance analysis: acknowledgment of daily reports, logs, complex alerts management; - Implement corrective solutions based on reports or incidents: research of non-integrated invoices, recovery of invoices, reboot of Web Tomcat server, qualify the anomalies; - Incident management for clients: incident management of frequent problems, reporting directly to the support, CloudOps and R&D; - Ensure continuous improvements: qualify the correction or necessary updates of R&D, implement adapted solutions, reports (frequent actions, architecture or other useful information for different operational teams); - Continuous improvement of the probes for supervision; - Deployment of new versions of platforms: migration of the latest versions, non-regression tests during migration.   EXPERIENCE REQUIREMENTS - Studies: Technical Engineer / Superior Technician in a relevant area (Computer Science, Systems, …); - Technical skills in support and deployment, such as Linux administration and databases; - Knowledge of Scripting (Bash or Phyton) and Java would be a plus; - Ability to work in a team, be autonomous and able to apply the instructions and procedures; - Fluency in French is mandatory. - Good level of English would be a plus. Basic knowledge is mandatory.   OFFER - Attractive wages and benefits; - Excellent work conditions and environment (Centro Empresarial Lionesa).   For application, please send your CV to: generix.maia@generixgroup.com

COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together! Ready to join us the challenge of digital transformation of prestigious clients?   JOB DESCRIPTION As an Application Support Technician, you will be involved in a team responsible for the performance analysis.   MAIN RESPONSABILITIES - Performance analysis: acknowledgment of daily reports, logs, complex alerts management; - Implement corrective solutions based on reports or incidents: research of non-integrated invoices, recovery of invoices, reboot of Web Tomcat server, qualify the anomalies; - Incident management for clients: incident management of frequent problems, reporting directly to the support, CloudOps and R&D; - Ensure continuous improvements: qualify the correction or necessary updates of R&D, implement adapted solutions, reports (frequent actions, architecture or other useful information for different operational teams); - Continuous improvement of the probes for supervision; - Deployment of new versions of platforms: migration of the latest versions, non-regression tests during migration.   EXPERIENCE REQUIREMENTS - Studies: Technical Engineer / Superior Technician in a relevant area (Computer Science, Systems, …); - Technical skills in support and deployment, such as Linux administration and databases; - Knowledge of Scripting (Bash or Phyton) and Java would be a plus; - Ability to work in a team, be autonomous and able to apply the instructions and procedures; - Fluency in French is mandatory. - Good level of English would be a plus. Basic knowledge is mandatory.   OFFER - Attractive wages and benefits; - Excellent work conditions and environment (Centro Empresarial Lionesa).   For application, please send your CV to: generix.maia@generixgroup.com

COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together!   Ready to join us the challenge of digital transformation of prestigious clients?   JOB DESCRIPTION As a Talent Acquisition Specialist you will be part of the HR team in Porto office. You will be able to use your capability to find and evaluate the skills of candidates, using efficient sourcing strategies and technical evaluation methods, to allow the attraction and successful hire of the best people to the right roles. As part of the HR team, you will also contribute to the continuous improvement of our processes and be part of a strong employee experience plan. You will also be a key member on spreading our company values and culture.   MAIN RESPONSIBILITIES - Establish an amazing candidate experience during the application process based on empathy and trust; - Be able to engage candidates; - Elaborate and post job advertisements on internal and external platforms; - Screen matching candidate profiles; - Conduct interviews to assess relevant knowledge, skills, experience, etc; - Manage the offer process and conduct background checks; - Create and run reports and databases; - Identify and address potential improvements; - Foster the relationship with hiring managers to validate information and create the best strategy of recruitment.   EXPERIENCE REQUIREMENTS - Degree in HR, Management, Social Sciences or similar area; - Proven professional experience within Recruitment of 2+ years, preferably in the IT field; - Knowledge in employee assessments and evaluation of technical capabilities; - Knowledge of recruitment methods; - Deep understanding of efficient sourcing plans; - Autonomy and ability to work independently; - Strong organization and communication skills; - Positive can-do attitude; - Very good language skills in French and English; - Good IT skills such as MS-Office.   OFFER - Competitive compensation; - Continuous training and professional development; - Health insurance; - Good team spirit and collaborative environment (Centro Empresarial Lionesa).   For application, please send your CV to: generix.maia@generixgroup.com

Global technology and consulting company, a facilitator of innovative and skilled people, and a hub for innovative solutions. We are a problem solver, an idea incubator, and a dream builder. Descrição das funções: We are looking for an experienced Front-End Developer to work in a challenging TV & Media Web Streaming project on one of the leading Telecom companies, based in Brussels. This person will start with remote work for now, but should be able to work onsite in Brussels. Requisitos: Degree in Informatics Engineering, Computer Science or in similar areas Minimum of 3 years work experience with ReactJS, Redux and GraphQL Experience with CSS Modules and/or Styled Components (CSS+JS frameworks) Experience with UX/UI design (SCSS and HTML5) Experience with a PHP Framework (Symfony or Laravel) is considered a plus Experience with Agile (SCRUM) methodologies Excellent capacity to work autonomously or integrated in a team Excellent problem-solving and analytical skills Ability to work under pressure with keen attention to detail Proactivity and ability to adapt in a context in which priorities often change Developed sense of responsibility, oriented to customer solutions and associated improvements Fluent in English - written and spoken (mandatory) CV - recrutamentoselecaoth@gmail.com

  About the Product Team: We’re a technology-based startup, and we depend on our online platform to provide the best possible service to students and landlords. This is where the product team comes in and why it is core to Uniplaces. The team has engineers, product designers, and product managers, and we all work together to achieve our ambitious goals. Our decisions are taken with everyone's input - whether you’re playing with code, data, scripts, or infrastructure, you’ll collaborate with the wider team. Requirements About the position: We're looking for a Senior Product Manager to partner with engineers and designers to develop impactful solutions for Uniplace's customers (Tenants and Landlords). You'll work on various projects across the product with a diverse set of team members.   Why you'll love this job: You ensure the product vision is achievable and inspire others to be part of this journey. You interact with other company areas and create product strategies to be closer to product vision goals. You partner with the engineering team and product designer to research, define and design solutions across multiple product domains. You bring the Tenants' and Landlords' voices to the conversation and ensure the delivery of value to our customers. You communicate and evangelize the value of our platforms to engineering teams and business stakeholders by defining, tracking, and reporting on metrics. You participate directly in user research with our product designer and tech lead. You check and analyze data to make informed decisions. Main requirements: You have a minimum of 5 years of experience as a product manager. You are a fast learner and eager to learn. You can organize and plan your tasks. You believe in working in a fast-paced team environment. You have experience in creating product strategies. You are a very organized person. You plan your thoughts very well and can explain them to others. You like to dive into a problem, find quick wins to solve it and prepare the improvements for future releases. You can work with engineers on a technical level and with other stakeholders on a business level. You have a genuine obsession with customers satisfaction. You are fluent in English. Nice to have: Experience as an engineer  You have experience in building a product vision and strategy Previous startup environment experience What do we offer? Startup experience in our fast-growing, venture-backed company Quick progression & exposure to all areas of the business The competitive compensation package, negotiable, based on experience A chance to have fun while working! Meeting people from all around the world on a daily basis, really feeling you’re impacting students in one of the most crucial steps in their life A company culture that is people-driven and that focuses on personal development and training to help you tap your talent into its full extent Access to a pool of talent that is hard to find. Your stakeholders ad peers will come from world-class backgrounds and will have stepped up within Uniplaces. You’ll find mentors and role models! What else do you need to know? Work from anywhere. If you are in Portugal you can work from the office twice a week; Availability to start soon; You must be able to work 40 hours a week. Does it sound like "the job" you're looking for? Great! Apply below then and let us know why you are fit to work at Uniplaces:)

Business Analyst (Junior)   What do we need?   Unik’s Business team is looking for a highly motivated individual who is passionate about our mission and is skilled in Business Analysis. You will collaborate with functional leads (both inside and outside of the company) to define and enforce continuous improvements for our clients (ERP Customers, accounting, human resources and operations (BPM) services).   Job opening: 1 (Junior). With gross annual salary:  Junior: € 21k + variables;   Who We Are:   Unik is a Low-code BPM Automation platform Boosted by Cognitive Data Capture with 100% accuracy, that turns any unstructured text data into business-critical information.   We serve B2B Enterprise, targeting Industry, Financial Services and Insurtech, supporting KYC, AML, and Claims, automating any manual, labor-intensive, document-based workflow.   In a constantly changing world, where speed and agility are essential, we simplify and automate the operations of organizations. Providing the best user experience, with simplification of processes, through technological innovation.   We are proud to be part of JOYN, an international group of IT companies with over 20 years of business experience, with projects in more than 14 countries and over 400 employees.   Roles and responsibilities:   Provide consulting services to customers related to business requirements (define and optimize). Provide business analysis, processes definition (BPM) and optimization (Lean; six sigma; kaizen); Setup and develop HR processes, policies and tools according to the business needs; Provide functional support, collaborating with project team in the implementation of HR systems; Creates the appropriate user documentation and procedures and will assist in training users on the updated functionalities; Outcome project focus: We need to be focus on the outcome for the client. Understanding the entire customer journey, thinking strategically across departments, and identifying ways to improve operational efficiency. Assist Unik in using data to support decision-making with minimum effort by promoting the use of KPIs to analyze the efficacy of operational procedures on Customer Success. Define and implement scalable solutions that improve productivity while reducing manual labor. Software Quality Tests to help the software development team increase the delivery quality.    Required Skills and Experience:  Business knowledge (HR processes, accounting, finance, banking). Technology and software life-cycle knowledge and experience. Being a big fan of fast-paced situations where things are always changing. Being able to work under pressure. Data analysis, conducting root cause analyses, constructing business processes, identifying metrics, and/or evaluating company performance are all skills that you should have. Preferred additional Skills and Experience:   Project management, product management, business management or communications experience are all desirable and preferable. Fluency in English; Excellent Soft Skills; Make it happen attitude; Both written and oral English as to be a strong suit and also the ability to communicate in Portuguese. Degree in Management, Computer Science or similar. Experienced in Devops and promoter of automation.    As a Candidate you’ve decided to provide us your personal data. Uniksystem will process it as well as the attached documents within the scope of this and future recruitment and selection processes.    Applications in: https://www.uniksystem.com/careers/junior-business-analyst/ or recruit@uniksystem.com

Yazaki, a Japanese multinational automotive company, located in Ovar - Portugal, is recruiting REQUIREMENTS ENGINEER (m/f): What will your job be about? Manage the customer and project requirements for the complete lifecycle of the project. This includes, but is not limited to: Analysis of global regulation and customer technical documentation; Responsible for identifying and ensuring adherence to required automotive regulatory standards ((e.g., SPICE, ISO26262, etc.) Requirements analysis, allocation and classification; Requirements vs verification and validation traceability; Requirements change management; Impact analysis on product development lifecycle; Requirements process improvements. What will you bring with you? 3+ years experience in development and/or testing of automotive electronics components; Previous experience in a similar position (Requirement Engineering, System Engineering); Good knowledge of requirements management tools (e.g. DOORS, PTC Integrity etc.); Analytical thinking; Effective research and data analysis skills; Basic understanding of related design disciplines; Good presentation preparation and delivery skills; Fluent in English;

Our client is a world leader in sports betting and gaming entertainment by creating the most exciting and trusted experience for their customers, revolutionising the gambling space as they go. They are home to a global family of >25 well-known brands and they are looking for a German speaking Customer Service Agent to join their team in Lisbon! Responsibilities: - Handle wide range of customers and enter all customer details in an accurate and efficient manner to the relevant systems. - Provide customers accurate and relevant information about products, services and promotions based on needs. - Educate customers to use all online self-service tools. - Proactive suggesting improvements to improve efficiency, productivity, quality and customer satisfaction. - Fix the root cause of the problem to protect additional customers from getting the same issue. Direct or escalate all parties to take corrective action as needed. - Work towards simplifying the existing processes to reduce effort. - Meet deliverable requirements/service level measures/specific targets, Quality and Efficiency targets. - Perform against all key Customer service goals. - Knowing individual targets and individual performance management - Take ownership for your development. Look for opportunities to grow - Work on individual career progression plan and manage training plan completion. - Have an overview about required development activities and participate on them as well. - Looks for feedback and development activities to improve in skills related to the current work. - Developing others - create and support opportunities for building skills to execute current and future responsibilities. - Knowledge Development and Sharing: Become an expert with the tools used in CS team. Share knowledge and findings with the team members. Support new team members in their training. Requirements: - Language skills: English C1 and German – C1 level (speaking & writing), other language is a plus. - Middle education degree. - PC skills: Masters use of PC equipment and software (MS Office, Internet searching tool skills). - Communication skills – verbal and written: Communicates effectively over the phone and in written transactions. - Flexibility and shift work is required. - An experience in the contact service environment is a preferable advantage. - An online gaming experience is a plus.

Our client is looking for a Portuguese speaking Project Manager to join their dynamic team in Porto. They are looking for someone to report to the CEO and will be able to work independently, accomplishing the company’s needs and deadlines. Responsibilities: - Project planning and management – budget, resources, deadlines, etc. - Analysis and suggestion of improvements in process and procedures in all the different stages of the processes - Be sure that all the team members are aware of the main duties/ tasks in each project and the goals are achieved - Facilitate, organize and coordinate project meetings, agile sprint planning and retrospective sessions - Provide reporting of project status, project schedule, issues and risks towards senior management Requirements: - Degree in IT, Management, Economics, Marketing or any relevant subject - Minimum of 2 years’ experience in a similar position - Strong knowledge of Agile or Waterfall - Advanced level of Excel - Knowledge of Project Management methodologies (task management tools, resource allocation tools) - Project Management tools: preferably Asana or Monday or any similar one - Portuguese language with fluency in English - Ability to meet strict deadlines - Ability to work proactively and bring your initiatives - Hybrid work

FLUENT GERMAN SPEAKERS ONLY - LOCATED IN LISBON EU NATIONAL OR WORK PERMIT Our client is a world leader in sports betting and gaming entertainment by creating the most exciting and trusted experience for their customers, revolutionizing the gambling space as they go. They are home to a global family of well-known brands and they are looking for a German-speaking Customer Service Agent to join their team in Lisbon! Responsibilities: Handle wide range of customers and enter all customer details in an accurate and efficient manner to the relevant systems. Provide customers accurate and relevant information about products, services and promotions based on needs. Educate customers to use all online self-service tools. Proactive suggesting improvements to improve efficiency, productivity, quality and customer satisfaction. Fix the root cause of the problem to protect additional customers from getting the same issue. Direct or escalate all parties to take corrective action as needed. Work towards simplifying the existing processes to reduce effort. Meet deliverable requirements/service level measures/specific targets, Quality and Efficiency targets. Perform against all key Customer service goals. Knowing individual targets and individual performance management Take ownership for your development. Look for opportunities to grow Work on individual career progression plan and manage training plan completion. Have an overview about required development activities and participate on them as well. Looks for feedback and development activities to improve in skills related to the current work. Developing others - create and support opportunities for building skills to execute current and future responsibilities. Knowledge Development and Sharing: Become an expert with the tools used in CS team. Share knowledge and findings with the team members. Support new team members in their training.

Our client is a world leader in sports betting and gaming entertainment by creating the most exciting and trusted experience for their customers, revolutionising the gambling space as they go. They are home to a global family of >25 well-known brands and they are looking for a German speaking Customer Service Agent to join their team in Lisbon! Responsibilities: - Handle wide range of customers and enter all customer details in an accurate and efficient manner to the relevant systems. - Provide customers accurate and relevant information about products, services and promotions based on needs. - Educate customers to use all online self-service tools. - Proactive suggesting improvements to improve efficiency, productivity, quality and customer satisfaction. - Fix the root cause of the problem to protect additional customers from getting the same issue. Direct or escalate all parties to take corrective action as needed. - Work towards simplifying the existing processes to reduce effort. - Meet deliverable requirements/service level measures/specific targets, Quality and Efficiency targets. - Perform against all key Customer service goals. - Knowing individual targets and individual performance management - Take ownership for your development. Look for opportunities to grow - Work on individual career progression plan and manage training plan completion. - Have an overview about required development activities and participate on them as well. - Looks for feedback and development activities to improve in skills related to the current work. - Developing others - create and support opportunities for building skills to execute current and future responsibilities. - Knowledge Development and Sharing: Become an expert with the tools used in CS team. Share knowledge and findings with the team members. Support new team members in their training. Requirements: - Language skills: English C1 and German – C1 level (speaking b'&' writing), other language is a plus. - Middle education degree. - PC skills: Masters use of PC equipment and software (MS Office, Internet searching tool skills). - Communication skills – verbal and written: Communicates effectively over the phone and in written transactions. - Flexibility and shift work is required. - An experience in the contact service environment is a preferable advantage. - An online gaming experience is a plus.