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Portugal (Todas as cidades)
SEB Group’s mission is to make consumers’ everyday life easier and more enjoyable and contribute to better living all around the world. Going beyond the excellence of its machines, SEB Group offers dedicated after-sales service, ready to act within the shortest possible time frames. As Customer Advisor, you will: Engage with customers via email or telephone to provide product information as part of the post-sales proce We are looking for: Proficient Flemish (C1/C2) Fluency in English (B2) Previous experience in Customer Service or as a Sales Representative is preferred Sales skills are valued Excellent verbal and writing skills coupled with empathy and team spirit Proficiency in IT skills: understanding of Microsoft Office, email, and chat technologies Good logical thinking For non-EU residents, it is mandatory to have a valid work permit. We offer you: Competitive wages (14 monthly payments per year) Meal allowance paid in voucher card (net) Health insurance with a dental plan (after 6 months of the contract) Relocation package: shared accommodation (for 12 months) and flight reimbursement (after 6 months) Opportunities for career progression (95% of our promotions are internal) and possibilities for an international career through the Webhelp International Mobility Program Possibility to do Work from Home* Life at our company: We are certified Great Place to Work for 4 years in a row (2019,2020,2021,2022) Work in a diverse environment with people from over 58 nationalities Benefit from our modern amenities, many discounts in local businesses, company parties and events, and much more! All submissions will be treated confidentially under the General Data Protection Regulation. Webhelp Portugal is an equal opportunity employer. Send your CV to [email protected]
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Portugal (Todas as cidades)
About Webhelp Webhelp is a French multinational BPO company that is making business more human for the world’s most exciting brands. By choosing Webhelp you will be part of a family of over 100,000 game-changers from more than 140 locations in 55 countries. Join us at Webhelp Portugal and you will have the opportunity to be part of a multicultural team, a fast-paced environment, and a diverse pool of engaging projects with some of the best B2C and B2B brands worldwide. About the job role: As a customer care specialist for a new generation of car rental across Europe: Belgium, Italy, Spain, United Kingdom. You will make a difference in the business of our clients and the life of their customers. Your project belongs to a multinational company provider of renting cars. You will be the first point of contact for customers and a dedicated brand ambassador. The right person for this role is a passionate game-changer at addressing customers’ needs, aiming to provide excellent service. As a Customer Care Specialist with French, you will: •Engage with customers to help and offer solutions by inbound calls and chat •Handle outbound tasks such as last-minute car swaps, upgrades/downgrades, fleet modifications, accidents follow-ups •Demonstrate the ability to analyze information and solve problems •Work on continuous improvement for customer satisfaction We are looking for: •Native or proficient French (C2) •Fluency English (B2) •Previous customer-oriented environment experience is a plus •Excellent verbal and writing skills •Multitask, rigorous, autonomous, and resourceful •Analytical and positive mindset and a “sixth” sense for problems •For non-EU residents, it is mandatory to have a valid work permit. We offer you: •Competitive wages (14 monthly payments per year) •Meal allowance paid in voucher card (net) •Monthly Performance Bonus •Opportunities for career progression and possibilities for an international career Apply here ht
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Braga-Braga (Braga)
Starting date: 22.05.2024 Work from home in districts: Braga Online recruitment proces! Your tasks: Assist Customers through the various channels (email or phone) enthusiastically and professionally. Support customers with booking management, cancellations and billig issues Attracting potential customers by answering questions about rent a car reservations and their different modalities, suggesting and adding information about these services to meet the customers needs. Gather information from new customers and insert i tinto the platform. Our expectations: EU citizenship or a residence permit in Portugal You speak German in proficiency (C2) You speak English (B2) You would like to work from home in North Portugal You like interacting with people We offer: Full time employment Working shedule: Monday to Friday b'/xe2/x80/x93' 7 am to 8 pm, Saturday b'/xe2/x80/x93' 8 am to 4 pm, Sunday 8 am to 5 pm, 2 rotational days off (5days/week, 8 hours/day) Work from home in districts: Braga Permanent contract with 3 months of trial period Online hiring proces Competetive salary and bonus system: 1010b'/xe2/x82/xac'b'/xc2/xa0' gross x 14 months up to 120b'/xe2/x82/xac'b'/xc2/xa0' performance bonus/month + Transport allowance 20b'/xe2/x82/xac' per month +Meal allowance 7.23 b'/xe2/x82/xac' NET per day Free Health Insurance after 6 months b'/xc2/xa0' For candidates from abroad we offer: Flight ticket reimbursement after 6 months Possibility of accommodation in a company - owned apartment b'/xc2/xa0' Send your CV by email paco@prorekruter.com We look forward to you ! By applying for this offer, you agree to our Privacy Policy and consent to the processing of your personal data and sharing it with the client offering this vacancy.
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Braga-Braga (Braga)
Starting date: 08.05.2024 Work from home in districts: Castelo branco, Leiria, Santarem, Portalegre, Evoria, Setubal, Beja b'&' Faro Online recruitment proces! The company: American film and entertainment studio, founded in 1923 by four brothers. The company established itself as a leader in the American film industry before diversifying into animation, television, and video games, and is one of the "Big Five" major American film studios. Your tasks: Assist Customers through the various channels regarding queries about subscription, invoicing, technical troubleshooting. Provide account and application support to Customers namely with regards to software functionality. Provide accurate and real-time responses to the customers inquiries. Keep records of customer interactions and transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Our expectations: EU citizenship or a residence permit in Portugal You speak French in proficiency (C2) You speak English (B2) You would like to work from home in South Portugal You like interacting with people We offer: Full time employment Working shedule: Monday to Sunday b'/xe2/x80/x93' 8 am to 9 pm, 2 rotational days off (5days/week, 8 hours/day) Work from home in districts: Castelo Branco, Leiria, Santarem, Portalegre, Evoria, Setubal, Beja b'&' Faro 6 months fixed-term contract with the possibility of extension Online hiring proces Competetive salary and bonus system: 895b'/xe2/x82/xac'b'/xc2/xa0' gross x 14 months up to 100b'/xe2/x82/xac'b'/xc2/xa0' performance bonus/month + Transport allowance 20b'/xe2/x82/xac' per month +Meal allowance 7.23 b'/xe2/x82/xac' NET per day Free Health Insurance after 6 months b'/xc2/xa0' For candidates from abroad we offer: Flight ticket reimbursement after 6 months Possibility of accommodation in a company - owned apartment b'/xc2/xa0' Send your CV by email paco@prorekruter.com We look forward to you ! By applying for this offer, you agree to our Privacy Policy and consent to the processing of your personal data and sharing it with the client offering this vacancy.
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Lisboa-Lisboa (Lisboa)
We are looking for French speaking talents ! Join our Team and work remotely in sunny Lisbon ! Project starts on 10.08.2022 We don't need previous experience - We offer training! Location: Home office in the area of Lisbon district Company: Sephora - One of the most popular premium cosmetic store. Their online service are growing dynamically. We are looking for french speaking employees for our team in Lisbon to support our customers (inbound calls + emails) Your tasks: Support our customers via chat, e-mail & handling calls (inbounds) Support the after sales process and every step related to it Complaint management and escalation when needed Answer customer request and doubts Ensure suggestive selling is carry out if there is openness on the part of the customer Our Expectations: You speak French in proficienty (C2) You speak Engish communicatively You live in Lisbon or ready to move there You like interacting with people We offer: Full time employment and work in home office: Monday to Sunday 8.00 a.m. to 7.00 p.m (8h/day, 40h/week) 10 months fixed-term contract with possibility of extension Online hiring process Health insurance (after 6 months of the contract) Flightt ticket reimbursement after 6 months Competetive salary and bonus system: 830 € gross x 14 months up to 100€* performance bonus/ month + *meal allowance 7.23 €* NET *per day Possibility of accommodation in a company - owned apartment We look forward to you ! Send your CV by email office@pacorecruitment.com By applying for this offer, you agree to our Privacy Policy and consent to the processing of your personal data and sharing it with the client offering this vacancy.
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Lisboa-Lisboa (Lisboa)
You don't need previous experience - We offer training ! Location: Oriente – Lisbon Company: SEB - Is one of the leading corporate banks in the Scandinavian market and has a strong position in the countries of the Baltic region. SEB has long been proud to offer world-class financial services and expertise. We are looking for French and English speaking employees for our team in Lisbon to support our customers (emails and sometimes calls) Project starts 05.10.2022 ! Your tasks: You will answer the Client questions, via email. Provide customer support via email after a while you can start receiving some calls Work on continuous improvement for client satisfaction Our expectations: EU citizenship or a residence permit in Portugal You speak native French (C2) You speak English (B2) You are living in Lisbon or ready to move there You like interacting with people We offer: Full time employment [Shedules: Monday to Saturday 7:00 am to 9:00 pm (40h per week)] Work in the company office in Lisbon – Oriente 9 months fixed-term contract with possibility of extension Online hiring proces Competetive salary and bonus system: 890 € gross x 14 months up to 100€ performance bonus/month + Signing bonus: 2000€ (additional €750 paid after 3, 6, 9 and 12 months) Meal allowance23 € NET per day Flight ticket reimbursement after 6 months Possibility of accommodation in a company - owned apartment Health Insurance after 6 months We look forward to you ! By applying for this offer, you agree to our Privacy Policy and consent to the processing of your personal data and sharing it with the client offering this vacancy.
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Lisboa-Lisboa (Lisboa)
You don't need previous experience - We offer training ! Location: Lisbon b'/xe2/x80/x93' Oriente Company: The global giant in the hotel industry from France. The chain is present in 95 countries around the world, and there are over 4,000 hotels operating in it. Their online service are growing dynamically. We are looking for French and English speaking employees for our team in Lisbon to support our customers (social media chat, emails and sometimes calls) Project startsb'/xc2/xa0' 29.11.2023 ! Your tasks: Being responsible for the administrative support to the financial area, ensuring that the policies, procedures, and activities instituted are executed on time, correctly, and in an effective manner. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions, are taken. Prepare, maintain, and review purchasing files, reports, and price lists. Check shipments when they arrive to ensure that orders have been filled correctly and that goods meet the defined specifications. b'/xc2/xa0' Our Expectations: EU citizenship or a residence permit in Portugal You speak native French You speak English (B2) You are living in Lisbon or ready to move there You like interacting with people b'/xc2/xa0' We offer: Full time employment and work in hybrid model: Monday to Friday 7.00 a.m. b'/xe2/x80/x93' 16.00 p.m.b'/xc2/xa0' or 8.00 -17.00 p.m or 9.00 -18.00 pm (2days/week work on site) 6 months fixed-term contract with the possibility of extension Online hiring process Competetive salary and bonus system: 890b'/xe2/x82/xac' gross x 14 months up to 150b'/xe2/x82/xac' performance bonus/month meal allowance 23b'/xe2/x82/xac' NET per day health insurance (after 6 months of the contract) flight ticket reimbursement after 6 months possibility of accommodation in a company - owned apartment b'/xc2/xa0' Send your CV by email paco@prorekruter.com We look forward to you ! By applying for this offer, you agree to our Privacy Policy and consent to the processing of your personal data and sharing it with the client offering this vacancy.
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Lisboa-Lisboa (Lisboa)
You don't need previous experience - We offer training ! Location: Lisbon – Oriente Company: Accor Hotel - Accor Hotels is a global giant in the hotel industry from France. The chain is present in 95 countries around the world, and there are over 4,000 hotels operating in it. Their online service are growing dynamically. We are looking for French and English speaking employees for our team in Lisbon to support our customers (social media chat, emails and sometimes calls) Project starts 05.10.2022 ! Your tasks: Be a bridge between the hotels and the suppliers: Informations, Support, complaints (emails and chat) Confer with customers by telephone, email or Chat to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Prepare, maintain, and review purchasing files, reports and price lists. Check shipments when they arrive to ensure that orders have been filled correctly and that goods meet specifications. Our Expectations: EU citizenship or a residence permit in Portugal You speak native French You speak English (C1/C2) You are living in Lisbon or ready to move there You like interacting with people We offer: Full time employment and work in hybrid model: Monday to Friday 7.00 a.m. – 16.00 p.m. or 8.00 -17.00 p.m or 9.00 -18.00 pm (2days/week work on site) 6 months fixed-term contract with the possibility of extension Online hiring process Competetive salary and bonus system: 890€ gross x 14 months up to 100€ performance bonus/month + Signing bonus: 2000€ (additional €750 paid after 3, 6, 9 and 12 months) meal allowance 23€ NET per day health insurance (after 6 months of the contract) flight ticket reimbursement after 6 months possibility of accommodation in a company - owned apartment We look forward to you ! By applying for this offer, you agree to our Privacy Policy and consent to the processing of your personal data and sharing it with the client offering this vacancy.
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Lisboa-Lisboa (Lisboa)
Location: Oriente – Lisbon Company: Misterfly - Operator of an online travel booking platform based in Paris, France. The company's platform operates through various channels and sells diversified travel products including flights, holiday packages, vacation rentals and hotel rooms, offering customers a simple and unique entry point to multiple inventories, comparable and combinable and allowing the personalization of each trip under unique conditions of flexibility. Project starts on 12.10.2022 Your tasks: Help the clients with: booking, doubts, upgrades and reschedualing via calls (inbound and outbound) and emails Deal with claims (strikes, lateness, Cancelation etc..) Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Converse with customer to determine destination, travel dates, financial considerations and travel packages. Compute the cost of travel and packages Our expectations: EU citizenship or a residence permit in Portugal You speak native French (C2) You are living in Lisbon or ready to move there Previous experience in travel agency Multitasking (Resilience & Adaptability) You like interacting with people We offer: Full time employment [Shedules: Monday to Saturday 8.00 a.m. to 8 p.m. (40h per week)] Work in the company office in Lisbon – Oriente (work from home during Covid time) 6 months fixed-term contract with possibility of extension Online hiring proces Competetive salary and bonus system: 890€ gross x 14 months up to 100€ performance bonus/month Meal allowance 7.23 € NET per day Flight ticket reimbursement after 6 months Possibility of accommodation in a company - owned apartment Health Insurance after 6 months We look forward to you ! By applying for this offer, you agree to our Privacy Policy and consent to the processing of your personal data and sharing it with the client offering this vacancy.
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Aveiro-Aveiro (Aveiro)
We don't need previous experience - We offer training ! Location: Oriente – Lisbon Company: Boursorama – It’s one of the oldest online banks on the market. It is often described as the cheapest bank, which has earned it undeniable success. It makes Boursorama bank the undisputed leader in the online banking market. Possible starts - 03.08.2022 or 24.08.2022 Your tasks: You will answer the Client questions via email Provide customer support via email after a while you can start receiving some calls Work on continuous improvement for client satisfaction Our expectations: EU citizenship or a residence permit in Portugal You speak native French (C2) You are living in Lisbon or ready to move there You like interacting with people We offer: Full time employment [Shedules: Monday to Sunday 7:00 am to 9:00 pm (40h per week)] Work in the company office in Lisbon – Oriente 9 months fixed-term contract with possibility of extension Online hiring proces Competetive salary and bonus system: 850 € gross x 14 months up to 100€ performance bonus/month + Hiring bonus: €1000 gross (additional €250 paid after 3, 6, 9 and 12 months) Meal allowance 7.23 € NET per day Flight ticket reimbursement after 6 months Possibility of accommodation in a company - owned apartment Health Insurance after 6 months Send your CV by email office@pacorecruitment.com We look forward to you ! By applying for this offer, you agree to our Privacy Policy and consent to the processing of your personal data and sharing it with the client offering this vacancy.
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Lisboa-Lisboa (Lisboa)
You don't need previous experience - We offer training ! Location: Oriente b'/xe2/x80/x93' Lisbon Project starts 15.11.2023 ! Your tasks: You will answer the Client questions, via email. Provide customer support via email after a while you can start receiving some calls Work on continuous improvement for client satisfaction Our expectations: EU citizenship or a residence permit in Portugal You speak native French (C2) You speak English (B2) You are living in Lisbon or ready to move there You like interacting with people We offer: Full time employment [Shedules: Monday to Saturday b'/xe2/x80/x93' 8 am to 6 pm] Work in the company office in Lisbon b'/xe2/x80/x93' Oriente 1 year fixed-term contract with the possibility of extension Online hiring proces Competetive salary and bonus system: 890b'/xe2/x82/xac' gross x 14 months up to 100b'/xe2/x82/xac'b'/xc2/xa0' performance bonus/month Meal allowance23 b'/xe2/x82/xac' NET per day Flight ticket reimbursement after 6 months Possibility of accommodation in a company - owned apartment Free Health Insurance after 6 months b'/xc2/xa0' Send your CV by email paco@prorekruter.com We look forward to you ! By applying for this offer, you agree to our Privacy Policy and consent to the processing of your personal data and sharing it with the client offering this vacancy. b'/xc2/xa0'
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Lisboa-Lisboa (Lisboa)
We don't need previous experience - We offer training ! Location: Oriente – Lisbon Company: Easyjet - Big British airlines flying to almost 120 destinations in Europe, North Africa and the Middle East. We are looking for dutch speaking employees for our team in Lisbon to support our customers This offer is a great opportunity for anyone who is looking for a new challenge & working in the center of Lisbon. Possible start: 03.08.2022 or 10.08.2022 ! Your tasks: Verify if transport operators are treating all passengers by their rights. Understand the customer’s unique situations and proceed with treatment and follow-up of their legal claims. Manage legal claims with different actors with lawyers, legal officers and national enforcement bodies to properly asses the customer’s claiming foundations Our expectations: EU citizenship or a residence permit in Portugal You speak native Dutch (C2) You speak English (B2) You are living in Lisbon or ready to move there You like interacting with people We offer: Full time employment Shedules: Monday to Friday 7:30 to 5:30 (40h per week) Work in the company office in Lisbon - Oriente 6 months fixed-term contract with possibility of extension Online hiring proces Competetive salary and bonus system: 1000 € gross x 14 months up to 175€ performance bonus/month Meal allowance 7.23 € NET per day Flight ticket reimbursement after 6 months Possibility of accommodation in a company - owned apartment Health Insurance after 6 months Send your CV by email office@pacorecruitment.com We look forward to you ! By applying for this offer, you agree to our Privacy Policy and consent to the processing of your personal data and sharing it with the client offering this vacancy.
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Lisboa-Lisboa (Lisboa)
You don't need previous experience - We offer training ! Location: Oriente – Lisbon Company: Easyjet - Big British airlines flying to almost 120 destinations in Europe, North Africa and the Middle East. We are looking for dutch speaking employees for our team in Lisbon to support our customers This offer is a great opportunity for anyone who is looking for a new challenge & working in the center of Lisbon. Possible start: 03.08.2022 or 10.08.2022 ! Your tasks: • Verify if transport operators are treating all passengers by their rights. • Understand the customer’s unique situations and proceed with treatment and follow-up of their legal claims. • Manage legal claims with different actors with lawyers, legal officers and national enforcement bodies to properly asses the customer’s claiming foundations Our expectations: • EU citizenship or a residence permit in Portugal • You speak native Dutch (C2) • You speak English (B2) • You are living in Lisbon or ready to move there • You like interacting with people We offer: • Full time employment • Shedules: Monday to Friday 7:30 to 5:30 (40h per week) • Work in the company office in Lisbon - Oriente • 6 months fixed-term contract with possibility of extension • Online hiring proces • Competetive salary and bonus system: • 1000 € gross x 14 months up to 175€ performance bonus/month • Meal allowance 7.23 € NET per day • Flight ticket reimbursement after 6 months • Possibility of accommodation in a company - owned apartment • Health Insurance after 6 months We look forward to you ! By applying for this offer, you agree to our Privacy Policy and consent to the processing of your personal data and sharing it with the client offering this vacancy.
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Lisboa-Lisboa (Lisboa)
You don't need previous experience - We offer training ! Location: Oriente – Lisbon Company: Signify – is the world leader in lighting for professionals and consumers and lighting for the Internet of Things. You will be part of an extremely motivated team in fantastic Lisbon! We are looking for reinforcements in the form of German-speaking employees for our team in Lisbon. Project starts on 26.09.2022 Your tasks: Ability to assist users with Pre-Sales, General Inquiries, and technical support issues via phone, email, chat, social messaging channels (as assigned) Technical support issues via phone, email, chat, social messaging channels (as assigned) Technical support issues via phone/email/chat/social/social messaging channels (as assigned) Our expectations: EU citizenship or a residence permit in Portugal You speak native German (C2) You speak English (B2) You like interacting with people We offer: Full time employment Work in home office or on site in the company office in Lisbon – Oriente [Shedules: Monday to Saturday 7.00 a.m. to 7.00 p.m (40 hours weekly)] Permanent Contract with 3 months of trial period Online hiring proces Competetive salary and bonus system: 1000 € gross x 14 months up to 100€ performance bonus/ month + signing bonus: 3000€ (additional 750€ paid after 3, 6, 9 and 12 months) Meal allowance 7.23 € NET per day Flight ticket reimbursement after 6 months Possibility of accommodation in a company - owned apartment Health Insurance after 6 months We look forward to you ! By applying for this offer, you agree to our Privacy Policy and consent to the processing of your personal data and sharing it with the client offering this vacancy.
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Lisboa-Lisboa (Lisboa)
You don't need previous experience - We offer training ! Location: Oriente – Lisbon Company: Signify – is the world leader in lighting for professionals and consumers and lighting for the Internet of Things. You will be part of an extremely motivated team in fantastic Lisbon! We are looking for reinforcements in the form of French-speaking employees for our team in Lisbon. Project starts on 28.09.2022 Your tasks: Ability to assist users with Pre-Sales, General Inquiries, and technical support issues via phone, email, chat, social messaging channels (as assigned) Technical support issues via phone, email, chat, social messaging channels (as assigned) Technical support issues via phone/email/chat/social/social messaging channels (as assigned) Our expectations: EU citizenship or a residence permit in Portugal You speak native French (C2) You speak English (B2) You like interacting with people We offer: Full time employment Work in home office or on site in the company office in Lisbon – Oriente [Shedules: Monday to Saturday 7.00 a.m. to 7.00 p.m (40 hours weekly)] Permanent Contract with 3 months of trial period Online hiring proces Competetive salary and bonus system: 890 € gross x 14 months up to 100€ performance bonus/ month + signing bonus: 2000€ (additional 500€ paid after 3, 6, 9 and 12 months) Meal allowance 7.23 € NET per day Flight ticket reimbursement after 6 months Possibility of accommodation in a company - owned apartment Health Insurance after 6 months We look forward to you ! By applying for this offer, you agree to our Privacy Policy and consent to the processing of your personal data and sharing it with the client offering this vacancy.
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