Managing expectations with people more

About the job role:   As a Social Media Engager, you will interact in a friendly, authentic, and personalized way, listening to our client’s customers' unique situations and acknowledging their needs. You will be the main brand ambassador of our airline company client, crucially contributing to the improvement of our airline’s customer experience. Requirements   We are looking for:   Native or Proficient German (C2) Fluency in English (B2) Excellent communication skills coupled with empathy and team spirit Previous experience with GDS tools like Amadeus, Galileo, or Sabre is preferential Previous experience in Customer Service or as a tourism/travel representative is a plus  For non-EU residents, it is mandatory to have a valid work permit. Responsibilities   As a Social Media Engager, you will:   Booking management (altering, canceling, or creating new reservations) Assist clients via chat or social media in the after-sales process by answering inquiries regarding the reservations and attending to potential requests. Managing the reservations back-office (ticket issuing, modification, and cancellation of reservations). Give real-time, accurate information that empowers the customer to make decisions. Go beyond the customer's service expectations so they will remember and share their great experience. Listen to the customer's unique situation and acknowledge their needs. What We Offer     We offer you: Competitive wages (14 monthly payments per year) Performance bonus Transportation allowance Health insurance with a dental plan (after 6 months contract) Relocation package: shared accommodation and flight reimbursement Possibility to do Work from Home*   Life at our company:  Work with a diverse environment with people from over 15 nationalities  Benefit from our modern amenities, many discounts in local businesses, company parties and events and much more! We promote inter-company mobility to work at any of our sites around the world. New and modern offices located in Lisbon (Parque das Nações, Oriente).

Join a small team making a big difference.    We are seeking 3 new developers with varying levels of experience to join our team of world-changing software engineers.   We are a small, secretive, talented software team in Lisbon building applications which seek to make society a fairer place.   We already have multiple live applications inserted into our target marketplace, integrated with the current market leading companies, interacting with thousands of live users, as we prepare for our next phase.   We manage two primary applications, one legacy system written in java, and a brand new, 100% serverless platform which is already one of the most advanced in Europe.   What we want to know about you, more than anything else, is: what motivates you? What excites you the most about building new platforms?   We already know that the best developers are also amazing self-teachers. We are more interested in your attitude than your experience.    We’re looking for focused people who understand the power of technology to change things, as well as people who can get things done, tested, and live.   Our tech stack consists of technology like a Serverless framework, Amazon Web Services, Node.js, DynamoDB, Lambda, Vue.js, and several API integrations (Stripe, Auth0, Twilio). We also use Wordpress extensively, creating unique themes from scratch, as well as managing themes for clients.   It would be advantageous if you have:   Experience with Node.js A strong desire to learn and investigate the latest tech Are excited to stretch technology to its limits   Our existing team is made up of talented, humble, focused professionals who have shown their commitment to our mission. If you are a developer, perhaps tired of the corporate environment, and you’d like to find out more, please get in touch.  

About Webhelp Webhelp is a French multinational BPO company that is making business more human for the world’s most exciting brands. By choosing Webhelp you will be part of a family of over 100,000 game-changers from more than 140 locations in 55 countries. As a Customer Advisor, you will: •Confer with customers by email, chat, or phone to provide information about products, take or enter orders, cancel accounts, or obtain details of complaints. •Managing customers’ expectations regarding the products and shipping deadlines. •Prepare, maintain, and review purchasing files. •Work on continuous improvement for customer satisfaction We are looking for: •Proficient French (C2) •Previous experience in Customer Service is preferred •Excellent verbal and writing skills coupled with empathy and team spirit •For non-EU residents, it is mandatory to have a valid work permit. We offer you: •Competitive wages (14 monthly payments per year) •Meal allowance paid in voucher card (net) •Monthly Performance bonus •Health insurance with a dental plan (after 6 months contract) •The contract is a 6 month (renewable contract) All submissions will be treated confidentially under the General Data Protection Regulation. Webhelp Portugal is an equal opportunity employer Apply here https://bit.ly/3uFzm4Y or send an email to [email protected]

Our Business Continuity team is growing, and we are hiring.   Are you a hands-on professional who does not run away from big challenges? Someone who is eager to learn and grow, as well as contribute with expertise in solving problems and proposing innovative solutions? If your answered YES, then this job if for you!   What you will do You’ll be responsible for the continuous running of one or more software applications and its ecosystems; You’ll be involved in the development of control and monitoring software and in the development of software tools and scripts that will help in maintenance; Debug, fix, test and write new code on several languages; Work with other colleagues to improve production environments, reduce the incidence of costly breakdowns and develop strategies to improve overall reliability and safety.   What we are looking for Experience with.NET (C#, ASP.NET), MS SQL Server, more than 1 year will be a plus; Knowledge of JavaScript and HTML; Will be a plus, experience with: Microsoft SharePoint Server; Microsoft Azure; Microsoft Visual Studio; Active Directory; IIS; PowerShell; Web Application troubleshooting. Excellent written and verbal communication skills (Portuguese and English); Ability to work effectively towards tight deadlines; Responsibility and pro-activity; Organization skills, autonomy, and teamwork.   What can you expect? Opportunity to work in a challenging environment with engaged and dynamic teams; National and international projects; Directly participate in the product roadmap; Opportunity to grow; Relaxed & informal work environment. Participation in Microsoft early-adoption programs.   About Cavedigital CAVEDIGITAL is a software house and a market leader with over 20 years of experience, that helps Leadership Teams to digitally transform their organizations. We are a true team, where people push forward and make a difference, and above all, make it happen! Visit us at http://www.cavedigital.com   Interested? Apply here - recrutamento@cavedigital.com -, with your availability and salary expectations, and do not forget to attach your CV.

Our Team is growing, come join us!   Are you a hands-on professional who does not run away from big challenges? Someone who is eager to learn and grow, as well as contribute with expertise in solving problems and proposing innovative solutions? If your answered YES, then this job if for you!   What you will do You’ll be responsible for the continuous running of one or more software applications and its ecosystems; You’ll be involved in the development of control and monitoring software and in the development of software tools and scripts that will help in maintenance; Debug, fix, test and write new code on several languages; Work with other colleagues to improve production environments, reduce the incidence of costly breakdowns and develop strategies to improve overall reliability and safety.   What we are looking for Experience with.NET (C#, ASP.NET), MS SQL Server, more than 1 year will be a plus; Knowledge of JavaScript and HTML; Will be a plus, experience with: Microsoft SharePoint Server; Microsoft Azure; Microsoft Visual Studio; Active Directory; IIS; PowerShell; Web Application troubleshooting. Excellent written and verbal communication skills (Portuguese and English); Ability to work effectively towards tight deadlines; Responsibility and pro-activity; Organization skills, autonomy, and teamwork.   What can you expect? Opportunity to work in a challenging environment with engaged and dynamic teams; National and international projects; Directly participate in the product roadmap; Opportunity to grow; Relaxed & informal work environment. Participation in Microsoft early-adoption programs.   About Cavedigital CAVEDIGITAL is a software house and a market leader with over 20 years of experience, that helps Leadership Teams to digitally transform their organizations. We are a true team, where people push forward and make a difference, and above all, make it happen! Visit us at http://www.cavedigital.com   Interested? Apply here - recrutamento@cavedigital.com -, with your availability and salary expectations, and do not forget to attach your CV.

Sensei is a pioneer in Autonomous Stores technology. Our mission is to fundamentally improve the shopping experience in the world, through intelligent software that promises to eliminate checkout from stores and automate retail operations. We are engaged with multiple retailers and are in the process of deploying our first Autonomous Stores across Europe. Sensei is looking for a highly-qualified Computer Vision Engineer with strong exposure in the Computer Vision space. Someone to help us in the continued expansion of our technology areas of interest that include high-level vision (image/video understanding, recognition, detection, tracking) and AI systems. We're looking for an intelligent, enthusiastic engineer, ideally with a strong focus on AI and Deep Learning that will integrate our computer vision team to solve hard and exciting problems ushering in the next era of real-world analytics. What you'll be doing: Create and improve world-class computer vision algorithms; Perform research, development, and implementation of algorithms for image processing and computer vision to capture data from the real world; Work on incredibly hard problems in computer vision that are of value in the real world; Lead the research and prototyping techniques and algorithms for object tracking, detection, and recognition; Develop computer vision and machine learning algorithms and applications; Work alongside the engineering team to ensure that the quality of software developed meets or exceeds expectations; Coach the engineering team and ensure that technical knowledge is appropriately disseminated. Main requirements: MS or PhD in Computer Science, Computer Vision, Machine Learning, Applied Mathematics or related field or equivalent professional experience; Demonstrated scientific excellence as evidenced by publications and presentations; Solid knowledge in machine learning, Bayesian filtering, Information Theory, and Deep Learning; Expertise in computer vision sub-disciplines such as: image analysis (object recognition and feature detection), 3D computer vision (acquisition / 3D sensing, computational imaging, segmentation, registration), machine learning (feature extraction, classification, clustering), embedded and real-time computer vision, video understanding (action recognition, scene summarization), analysis and reduction of high-dimensional data; Experience with OpenCV; Object-oriented design and implementation; Experience analyzing and improving software performance; Good software documentation and testing practice; Experience in dealing with real-world data in one or more of the following areas: computer vision, machine learning, data science, probabilistic inference, and/or computational statistics; Programming languages: MATLAB, C, C++, Python (programming and debugging), Java or C# is a plus. Benefits & Perks Amazing personal growth experience - The rare chance of having decision ownership and direct impact on the growth of a venture-backed startup; Remote and flexible working hours – as long as you get the work done; Ownership - This is the most exciting time to join Sensei, and you'll have direct input and influence on the direction we take; Motivating compensation – Competitive compensation package; Working with a motivated and talented team - A fun and supportive office environment working alongside some real experts; Impactful work – you'll have a rare opportunity to build a product literally used by millions of people across the world; A holiday allowance of 24 days per year; Top of the range equipment to help you do your job to the highest possible standard; Regular learning meetings as part of our growth-mindset culture. Does it sound like “the job” you’re looking for? Amazing! Apply then:) Link: https://sensei.teamtailor.com/jobs/1042730-computer-vision-engineer

French Financial Advisor in Lisbon One of our clients based in beautiful Lisbon is looking for candidates who speak very good French and that would like to have an experience in the financial industry. What will you do: • Answer to customer queries and requests, in a simple way keeping your smile, ensuring their satisfaction through a unique customer experience • Keep in contact with clients by receiving incoming calls and emails, managing claims and requests • Call the customers to complete their profile, offer help if the customer would like to obtain a credit Who you are: • Fluent in French (C1) and English (B2) • Good computer skills • Sales experience appreciated • Very good communication skills • Good listening and empathy skills • Good time management skills • Team spirit and flexibility • Argumentative power and management of expectations on the part of the customer What they offer: • Relocation package • Professional, but friendly office • Social events If you are interested or if you would like to know more, please, feel free to contact me. We have a lot of job opportunities for all European languages.