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About the job role:   As a Social Media Engager, you will interact in a friendly, authentic, and personalized way, listening to our client’s customers' unique situations and acknowledging their needs. You will be the main brand ambassador of our airline company client, crucially contributing to the improvement of our airline’s customer experience. Requirements   We are looking for:   Native or Proficient German (C2) Fluency in English (B2) Excellent communication skills coupled with empathy and team spirit Previous experience with GDS tools like Amadeus, Galileo, or Sabre is preferential Previous experience in Customer Service or as a tourism/travel representative is a plus  For non-EU residents, it is mandatory to have a valid work permit. Responsibilities   As a Social Media Engager, you will:   Booking management (altering, canceling, or creating new reservations) Assist clients via chat or social media in the after-sales process by answering inquiries regarding the reservations and attending to potential requests. Managing the reservations back-office (ticket issuing, modification, and cancellation of reservations). Give real-time, accurate information that empowers the customer to make decisions. Go beyond the customer's service expectations so they will remember and share their great experience. Listen to the customer's unique situation and acknowledge their needs. What We Offer     We offer you: Competitive wages (14 monthly payments per year) Performance bonus Transportation allowance Health insurance with a dental plan (after 6 months contract) Relocation package: shared accommodation and flight reimbursement Possibility to do Work from Home*   Life at our company:  Work with a diverse environment with people from over 15 nationalities  Benefit from our modern amenities, many discounts in local businesses, company parties and events and much more! We promote inter-company mobility to work at any of our sites around the world. New and modern offices located in Lisbon (Parque das Nações, Oriente).

The Webasto Group is one of the 100 largest suppliers to the automotive industry. With our innovative sliding and panoramic sunroofs, convertible roofs, and groundbreaking heating, cooling, battery, and charging systems, we constantly create value for the mobility sector. Above all, we have a particularly strong sense of team spirit – because the “We” in Webasto is your special plus. Webasto Portugal Lda. is a business service center for the Webasto Group. These exciting tasks are waiting for you here: Responsibilities - Support the purchasing function within the business - Manage requests and quality checks related to the ordering process - Purchase goods, materials, components and services in line with specified cost, quality and delivery targets - Prepare and raise purchase orders and order schedules - Request, track and validate order acknowledgements - Collect and assess data related to blocked invoices and provide analysis in case of escalations - Support the transfer of activities from international legal entities into the service organization - Develop process documentations and conduct trainings Requirements - 3+ years of experience in purchasing in a Shared Service or similar - College degree in Business Administration or equivalent qualification - Solid understanding of best practice procurement techniques - Advanced knowledge of MS office tools - Good working experience in SAP - Language skills: fluent in English and German desirable - Willingness to travel - Communication skills and cooperative mindset - High level of accountability and accuracy - Team player with a good sense for different company/ country cultures Your Special Pluses There are plenty of benefits with us – including high stability, training and development, flat hierarchies and a variety of tasks as well as an innovative spirit in a high-tech environment. Become a part of our company! To apply, send your CV in english to: PT.Talents@webasto.com

SEB Group’s mission is to make consumers’ everyday life easier and more enjoyable and contribute to better living all around the world. Going beyond the excellence of its machines, SEB Group offers dedicated after-sales service, ready to act within the shortest possible time frames. As Customer Advisor, you will: Engage with customers via email or telephone to provide product information as part of the post-sales proce We are looking for: Proficient Flemish (C1/C2) Fluency in English (B2) Previous experience in Customer Service or as a Sales Representative is preferred Sales skills are valued Excellent verbal and writing skills coupled with empathy and team spirit Proficiency in IT skills: understanding of Microsoft Office, email, and chat technologies Good logical thinking For non-EU residents, it is mandatory to have a valid work permit. We offer you: Competitive wages (14 monthly payments per year)  Meal allowance paid in voucher card (net) Health insurance with a dental plan (after 6 months of the contract)  Relocation package: shared accommodation (for 12 months) and flight reimbursement (after 6 months) Opportunities for career progression (95% of our promotions are internal) and possibilities for an international career through the Webhelp International Mobility Program  Possibility to do Work from Home* Life at our company: We are certified Great Place to Work for 4 years in a row (2019,2020,2021,2022) Work in a diverse environment with people from over 58 nationalities Benefit from our modern amenities, many discounts in local businesses, company parties and events, and much more! All submissions will be treated confidentially under the General Data Protection Regulation. Webhelp Portugal is an equal opportunity employer. Send your CV to [email protected]

German CUSTOMER CARE AGENT Lisbon Responsibilities: Respond to inbound customer requests, document relevant case information Ensure excellent customer satisfaction Ability to assist users with General Inquiries via phone/email/chat/social/social messaging channels (as assigned) Respond appropriately to customer escalations and escalate issues and customers to higher tiers of support as defined and documented Collaborate with other technicians to resolve or properly close help tickets Manage an individual ticket queue Responsible to follow the direction of the management and provide feedback We are looking for: Native or Proficient German Fluency in English Demonstrate patience when communicating and solving issues Treat all data and personal information with the utmost confidentiality Proactive, self-motivated, and a great team player. On offer: Relocation package - shared accommodation and flight reimbursement Meal allowance Transportation allowance Young and dynamic work enviromnent For more information contact andre@kulturetalent.com

German Customer care agent Lisbon/Portugal Responsibilities: Respond to inbound customer requests, document relevant case information Ensure excellent customer satisfaction Ability to assist users with General Inquiries via phone/email/chat/social/social messaging channels (as assigned) Respond appropriately to customer escalations and escalate issues and customers to higher tiers of support as defined and documented Collaborate with other technicians to resolve or properly close help tickets Manage an individual ticket queue Responsible to follow the direction of the management and provide feedback We are looking for: Native or Proficient German Fluency in English Demonstrate patience when communicating and solving issues Treat all data and personal information with the utmost confidentiality Proactive, self-motivated, and a great team player. On offer: Relocation package - shared accommodation and flight reimbursement Meal allowance Transportation allowance Competitive salary package For more information contact andre@kulturetalent.com

Dutch Customer care agent Lisbon/Portugal Responsibilities: Respond to inbound customer requests, document relevant case information Ensure excellent customer satisfaction Ability to assist users with General Inquiries via phone/email/chat/social/social messaging channels (as assigned) Respond appropriately to customer escalations and escalate issues and customers to higher tiers of support as defined and documented Collaborate with other technicians to resolve or properly close help tickets Manage an individual ticket queue Responsible to follow the direction of the management and provide feedback We are looking for: Native or Proficient Dutch Fluency in English Demonstrate patience when communicating and solving issues Treat all data and personal information with the utmost confidentiality Proactive, self-motivated, and a great team player. On offer: Relocation package - shared accommodation and flight reimbursement if required Meal allowance Competitive salary package For more information contact andre@kulturetalent.com

French Customer care agent Lisbon/Portugal Responsibilities: Respond to inbound customer requests, document relevant case information Ensure excellent customer satisfaction Ability to assist users with General Inquiries via phone/email/chat/social/social messaging channels (as assigned) Respond appropriately to customer escalations and escalate issues and customers to higher tiers of support as defined and documented Collaborate with other technicians to resolve or properly close help tickets Manage an individual ticket queue Responsible to follow the direction of the management and provide feedback We are looking for: Native or Proficient French Fluency in English Demonstrate patience when communicating and solving issues Treat all data and personal information with the utmost confidentiality Proactive, self-motivated, and a great team player. On offer: Relocation package - shared accommodation and flight reimbursement if required Meal allowance Competitive salary package For more information contact andre@kulturetalent.com

The Webasto Group is one of the 100 largest suppliers to the automotive industry. With our innovative sliding and panoramic sunroofs, convertible roofs, and groundbreaking heating, cooling, battery, and charging systems, we constantly create added value for the mobility sector. And above all, we have a particularly strong sense of team spirit – because the “We” in Webasto is your special plus. Webasto Portugal is a business service center for the Webasto Group. These exciting tasks are waiting for you here: Responsibilities - Process incoming payments and perform debtor payment run - Detect payment deltas and take appropriate measures in alignment with sales and local finance - Manage customer dunning process according to the defined schedule - Perform billing process in SAP FI for defined cases - Complete period end closing activities for accounts receivable (e.g. AR cleansing, Debtor/ creditor reclassification, bad debt allowances) - Support transfer of activities from international legal entities into the service organization - Develop process documentations Requirements - 2-3 years of experience in Accounting, specifically Accounts Receivable, preferably in a Shared Service environment - College degree in Business Administration or equivalent Accounting qualification - Solid understanding of accounts receivable incl. VAT regulations - Working experience with SAP FI - Advanced knowledge of MS office tools (MS Outlook and Excel) - Language skills: fluent in English (one additional European language is a plus) - Willingness to travel - Communication skills and cooperative mindset - High level of accountability and accuracy - Team player with a good sense for different company/ country cultures Your Special Pluses There’s plenty of benefits with us – including high stability, training and development, flat hierarchies and a variety of tasks as well as an innovative spirit in a high-tech environment. Become a part of our company, and apply now by sending your CV in english to: PT.Talents@webasto.com

French-speaking email Advisor for leading online bank in Lisbon Fixed-term Full-time    Are you looking to start a career in finance and move to Lisbon?  We are in search of  French-speakers to join a brokerage project and provide high-quality customer support. Empower your technical skills while gaining a privileged know-how of the digital stock market!     French-speaking Customer Advisor (Lisbon Back Office)   About the Company:   Work for a pioneer and leader in online banking, brokerage and financial information. Focusing on simplicity, efficiency, security and low costs, this French firm was ranked the least expensive bank for the eleventh year in a row. They provide banking and investment products in an innovative way to more than 1.7 million customers.   Your Profile:   - You are proficient in French - Great communication and interpersonal skills - Formal and diplomatic personality - Great time management  - You are an EU resident, or you have a valid work permit - Experience in technical troubleshooting is a plus, but not required!   Your Responsibilities:   - Provide excellent customer support for French-speaking clients, deliver relevant solutions about banking inquiries, primarily through email  - Coordinate office activities and operations to secure efficiency and compliance to company policies and procedures - Create and update records and databases with personnel, financial and other data - Perform other tasks related to the banking activity, according to the needs of the project   What is in it for you?   - Competitive salary (14 monthly payments per year) - Performance bonus - 6 months fixed-term contract - Full-time position (Monday to Saturday) - Health insurance (after 6 months contract) - Initial training to learn all the banking concepts and inner workings of the project - Work in a modern office with an international atmosphere  - Intercompany mobility - Relocation package (only for candidates coming from abroad)  - Shared accommodation  - Flight reimbursement (after 6 months)   Work for an international brand ranked the best in Customer Relations in the banking sector. If it sounds like you, apply now! Move to sunny Lisbon and work in your language!