Outbound cold calls
Lista mais vendidos outbound cold calls
Portugal (Todas as cidades)
About Webhelp Webhelp is a French multinational BPO company that is making business more human for the world’s most exciting brands. By choosing Webhelp you will be part of a family of over 100,000 game-changers from more than 140 locations in 55 countries. About the job role: As an Outbound sales advisor for an independent online broker for life insurance, you will provide a warm and professional contact with each of our customer’s clients. You will be focused on helping new clients to understand, compare, buy, and manage their insurances. Your mission is to find the right cover for them in a communicative, polite, and friendly way via outbound calls while reaching your career goal and contributing to the future success of the company. As an Outbound sales advisor with English, you will: Drive and passion to sell and work with key performance indicators, in a target-driven sales environment Able to manage a long number of Outbound calls Engage with customers to provide guidance and knowledge about different types of insurance available A professional telephone manner, with the ability to actively listen and uncover client’s needs Indexation & electronic archiving in our document management tool We are looking for: Proficient English (C2) Previous experience in sales is a plus Excellent verbal and organizational skills Confident, ambitions and a great team player Be comfortable in a selling environment For non-EU residents, it is mandatory to have a valid work permit We offer you: Competitive wages (14 monthly payments per year) Meal allowance paid in voucher card (net) Performance Bonus Transportation allowance Health insurance with a dental plan Send an email to [email protected]
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Lisboa-Lisboa (Lisboa)
Uniplaces is looking for native/fluent Italian and fluent English speakers who will take the company to the next level. This is a sales development & inside sales role that is tasked with building the sales pipeline and getting the word out about Uniplaces. We’re looking for someone who is hungry to sell, that wants to learn the ins and outs of how a sale should be done, from start to finish. About Uniplaces Uniplaces is building a trusted, global brand for students. We believe in empowering student mobility and we have started by making the process of finding accommodation easier. We’re solving real-life pains and we’re backed by top-tier investors such as Atomico, Octopus Investments, Shilling Capital Partners, and Caixa Capital to help us achieve this better and faster. We are an internationally-minded company with an extremely talented team and global ambitions. Our decisions are driven by our core values of Passion, Impact, Trust, and Team Spirit - with which we aim at having a company where everyone feels accountable and empowered to achieve their full potential. About the Operations Team Every day, more than 5000 nights are booked by students from 175 nationalities in 33 different cities on uniplaces.com. Our Operations team which embraces 14 nationalities and works across 6 different languages, ensures that every interaction with customers is focused on improving the student and landlord experience, so that room search becomes as easy as buying a flight ticket. What can you expect from this experience? You will be speaking with landlords, property owners, managers of student residences and property managers, to find out if they are interested in working for Uniplaces. The nature of the work has to do with making calls and sending emails to maximize the most out of your interactions with potential clients for Uniplaces. You are the start of the accommodation provider journey with Uniplaces. You will be accountable for understanding whether or not it will make sense for both parties to work together, by asking the right questions and getting all the needed answers from accommodation providers. What will your mission be? Engage and acquire new landlords by presenting our value proposition through outbound cold calls; Follow and prioritize a list of leads previously generated by our Marketing department; Follow-up landlords (through phone or email) from the first call up until their offers are published on our platform; Liaise with other teams to ensure listings and property information is of high quality. Requirements What is the profile we are looking for? Fluent in Italian and English (other languages are a plus); Enrolled in university or recently graduated; International-minded and able to cope with working alongside talented people from 16 different nationalities; A mix of an easy-going-communicative-proactive-dynamic-funky-positive person who is not afraid to jump into this amazing environment! We also expect you to be flexible and have an eagerness to learn, since it’s the greatest recipe to thrive in a startup environment. What else do you need to know? This job is based in Lisbon, although it is currently remote An internship contract with a duration of 6 months An internship grant + meal allowance will be provided An amazing experience within an international environment Required availability of 40 hours a week Does it sound like the job for you? Great! Please apply below and let us know why you believe you're the perfect fit for the role:) https://uniplacescareers.recruitee.com/o/customer-acquisition-intern-italian-speaker Note: Please send your CV in English
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Lisboa-Lisboa (Lisboa)
Every day, more than 5000 nights are booked by students from 175 nationalities in 33 different cities on uniplaces.com. Our Operations team that embraces 14 nationalities and works across 6 different languages, ensures that every interaction with customers is focused in improving the student and landlord experience, so that room search becomes as easy as buying a flight ticket. In this role, your mission is: ● Engage and acquire new landlords by presenting our value proposition through outbound cold calls; ● Follow and prioritise a list of leads previously generated by our Marketing department; ● Follow-up landlords (through phone or email) from first call up until their offers are published inour platform; ● Liaise with other teams to ensure listings and property information are of high quality. Your track record: We don’t expect a specific background or set of experiences, as long as you’re a top performer in every task and job you enrol! Your style: ● Very fluent in spoken/written English and/or: Czech, French, German, Hungarian, Italian, Portuguese, Polish, Spanish; ● Great communication skills - usually you are the one introducing everyone around and making sure everyone is at ease. You get comfortable in communication face to face, over the phone or in writing; ● Pure sales machine, you’re here to smash targets and keep pushing yourself to the limit. Pressure is your main fuel to complete objectives; ● Strong influencer, you’re a natural when it comes to convince others and proving your point across the table; ● Open minded and tolerant working with peers and customers from different nationalities and backgrounds.
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Lisboa-Lisboa (Lisboa)
Job description Description Uniplaces is building a trusted, global brand for students. We believe in empowering student mobility and we have started by making the process of finding accommodation easier. We’re solving real-life pains and we’re backed by top-tier investors such as Atómico, Octopus Investments, Shilling Capital Partners, and Caixa Capital to help us achieve this better and faster. We are an internationally-minded company with an extremely talented team and global ambitions. Our decisions are driven by our core values of Passion, Impact, Trust, and Team Spirit - with which we aim at having a company where everyone feels accountable and empowered to achieve their full potential. About the Operations Team Every day, more than 5000 nights are booked by students from 175 nationalities in 33 different cities on uniplaces.com. Our Operations team that embraces 14 nationalities and works across 6 different languages, ensures that every interaction with customers is focused on improving the student and landlord experience, so that room search becomes as easy as buying a flight ticket. In this role, your mission is: Engage and acquire new landlords by presenting our value proposition through outbound cold calls; Follow and prioritize a list of leads previously generated by our Marketing department; Follow-up landlords (through phone or email) from the first call up until their offers are published on our platform; Liaise with other teams to ensure listings and property information is of high quality. Requirements Your track record: We don’t expect a specific background or set of experiences, as long as you’re a top performer in every task and job you enroll! Your style: Very fluent in spoken/written Italian and English (other languages are a bonus); Great communication skills - usually you introduce everyone around and make sure everyone is at ease. You get comfortable in communication face to face, over the phone, or in writing; Pure sales machine, you’re here to smash targets and keep pushing yourself to the limit. Pressure is your main fuel to complete objectives; Strong influencer, you’re a natural when it comes to convincing others and proving your point across the table; Open-minded and tolerant working with peers and customers from different nationalities and backgrounds. This is why you’ll love this job: Through our intensive training and hands-on experience with insights from our most senior employees, you’ll learn how to pitch like a boss and sell like the Wolf of Wall Street; Meeting people from all around the world daily, really feeling you’re helping landlords getting their properties known and fully booked; A company culture that is people-driven and that focuses on personal development and training to help you tap your talent into its full extent; Access to a pool of talent that is hard to find. Your stakeholders and peers will come from world-class backgrounds and will have stepped up within Uniplaces. You’ll find mentors and role models; Working in Lisbon, one of the coolest up and coming start-up hubs in Europe, where the sun always shines and the seafood is delicious; What else do you need to know? This is an internship role based in Lisbon; You will report to the Head of Sales You will start on a 3, 6-month or 1-year fixed term contract; For this position, we do not sponsor working visas; You must be available to work 40 hours a week; For now, this position is remote, but you should be available to relocate to Lisbon in case it's needed. Does it sound like "the job" you're looking for? Great! Apply below then and let us know why you are fit to work at Uniplaces:)
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Lisboa-Lisboa (Lisboa)
Job description Description: Uniplaces is building a trusted, global brand for students. We believe in empowering student mobility and we have started by making the process of finding accommodation easier. We’re solving real-life pains and we’re backed by top-tier investors such as Atómico, Octopus Investments, Shilling Capital Partners, and Caixa Capital to help us achieve this better and faster. We are an internationally-minded company with an extremely talented team and global ambitions. Our decisions are driven by our core values of Passion, Impact, Trust, and Team Spirit - with which we aim at having a company where everyone feels accountable and empowered to achieve their full potential. About the Operations Team Every day, more than 5000 nights are booked by students from 175 nationalities in 33 different cities on uniplaces.com. Our Operations team that embraces 14 nationalities and works across 6 different languages, ensures that every interaction with customers is focused on improving the student and landlord experience, so that room search becomes as easy as buying a flight ticket. In this role, your mission is: Engage and acquire new landlords by presenting our value proposition through outbound cold calls; Follow and prioritize a list of leads previously generated by our Marketing department; Follow-up landlords (through phone or email) from the first call up until their offers are published in our platform; Liaise with other teams to ensure listings and property information is of high quality. Requirements Your track record: We don’t expect a specific background or set of experiences, as long as you’re a top performer in every task and job you enroll! Your style: Very fluent in spoken/written Spanish and English (other languages are a bonus); Great communication skills - usually you introduce everyone around and make sure everyone is at ease. You get comfortable in communication face to face, over the phone, or in writing; Pure sales machine, you’re here to smash targets and keep pushing yourself to the limit. Pressure is your main fuel to complete objectives; Strong influencer, you’re a natural when it comes to convincing others and proving your point across the table; Open-minded and tolerant working with peers and customers from different nationalities and backgrounds. This is why you’ll love this job: Through our intensive training and hands-on experience with insights from our most senior employees, you’ll learn how to pitch like a boss and sell like the Wolf of Wall Street; Meeting people from all around the world daily, really feeling you’re helping landlords getting their properties known and fully booked; A company culture that is people-driven and that focuses on personal development and training to help you tap your talent into its full extent; Access to a pool of talent that is hard to find. Your stakeholders and peers will come from world-class backgrounds and will have stepped up within Uniplaces. You’ll find mentors and role models; Working in Lisbon, one of the coolest up-and-coming start-up hubs in Europe, where the sun always shines and the seafood is delicious. What else do you need to know? This is an internship role based in Lisbon; You will report to the Head of Sales You will start on a 3, 6-month, or 1-year fixed-term contract; For this position, we do not sponsor working visas; You must be available to work 40 hours a week; For now, this position is remote, but you should be available to relocate to Lisbon in case it's needed. Does it sound like "the job" you're looking for? Great! Apply below then and let us know why you are fit to work at Uniplaces:)
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Lisboa-Lisboa (Lisboa)
Description Uniplaces is building a trusted, global brand for students. We believe in empowering student mobility and we have started by making the process of finding accommodation easier. We’re solving real-life pains and we’re backed by top-tier investors such as Atómico, Octopus Investments, Shilling Capital Partners, and Caixa Capital to help us achieve this better and faster. We are an internationally-minded company with an extremely talented team and global ambitions. Our decisions are driven by our core values of Passion, Impact, Trust, and Team Spirit - with which we aim at having a company where everyone feels accountable and empowered to achieve their full potential. About the Operations Team Every day, more than 5000 nights are booked by students from 175 nationalities in 33 different cities on uniplaces.com. Our Operations team that embraces 14 nationalities and works across 6 different languages, ensures that every interaction with customers is focused on improving the student and landlord experience, so that room search becomes as easy as buying a flight ticket. In this role, your mission is: Engage and acquire new landlords by presenting our value proposition through outbound cold calls; Follow and prioritize a list of leads previously generated by our Marketing department; Follow-up landlords (through phone or email) from the first call up until their offers are published on our platform; Liaise with other teams to ensure listings and property information is of high quality. Requirements Your track record: We don’t expect a specific background or set of experiences, as long as you’re a top performer in every task and job you enroll! Your style: Very fluent in spoken/written French and English (other languages are a bonus); Great communication skills - usually you introduce everyone around and make sure everyone is at ease. You get comfortable in communication face to face, over the phone, or in writing; Pure sales machine, you’re here to smash targets and keep pushing yourself to the limit. Pressure is your main fuel to complete objectives; Strong influencer, you’re a natural when it comes to convincing others and proving your point across the table; Open-minded and tolerant working with peers and customers from different nationalities and backgrounds. This is why you’ll love this job: Through our intensive training and hands-on experience with insights from our most senior employees, you’ll learn how to pitch like a boss and sell like the Wolf of Wall Street; Meeting people from all around the world daily, really feeling you’re helping landlords getting their properties known and fully booked; A company culture that is people-driven and that focuses on personal development and training to help you tap your talent into its full extent; Access to a pool of talent that is hard to find. Your stakeholders and peers will come from world-class backgrounds and will have stepped up within Uniplaces. You’ll find mentors and role models; Working in Lisbon, one of the coolest up and coming start-up hubs in Europe, where the sun always shines and the seafood is delicious; For now, this position is remote, but you should be available to relocate to Lisbon in case it's needed. What else do you need to know? This is an internship role based in Lisbon; You will report to the Head of Sales You will start on a 3, 6-month, or 1-year fixed-term contract; For this position, we do not sponsor working visas; You must be available to work 40 hours a week; For now, this position is remote, but you should be available to relocate to Lisbon in case it's needed. Does it sound like "the job" you're looking for? Great! Apply below then and let us know why you are fit to work at Uniplaces:)
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Lisboa-Lisboa (Lisboa)
Uniplaces is building a trusted, global brand for students. We believe in empowering student mobility and we have started by making the process of finding accommodation easier. We’re solving real-life pains and we’re backed by top-tier investors such as Atómico, Octopus Investments, Shilling Capital Partners, and Caixa Capital to help us achieve this better and faster. We are an internationally-minded company with an extremely talented team and global ambitions. Our decisions are driven by our core values of Passion, Impact, Trust, and Team Spirit - with which we aim at having a company where everyone feels accountable and empowered to achieve their full potential. About the Operations Team Every day, more than 5000 nights are booked by students from 175 nationalities in 33 different cities on uniplaces.com. Our Operations team that embraces 14 nationalities and works across 6 different languages, ensures that every interaction with customers is focused on improving the student and landlord experience, so that room search becomes as easy as buying a flight ticket. In this role, your mission is: Engage and acquire new landlords by presenting our value proposition through outbound cold calls; Follow and prioritize a list of leads previously generated by our Marketing department; Follow-up landlords (through phone or email) from the first call up until their offers are published on our platform; Liaise with other teams to ensure listings and property information is of high quality. Requirements Your track record: We don’t expect a specific background or set of experiences, as long as you’re a top performer in every task and job you enroll! Your style: Very fluent in spoken/written English (other languages are a bonus); Great communication skills - usually you introduce everyone around and make sure everyone is at ease. You get comfortable in communication face to face, over the phone, or in writing; Pure sales machine, you’re here to smash targets and keep pushing yourself to the limit. Pressure is your main fuel to complete objectives; Strong influencer, you’re a natural when it comes to convincing others and proving your point across the table; Open-minded and tolerant working with peers and customers from different nationalities and backgrounds. This is why you’ll love this job: Through our intensive training and hands-on experience with insights from our most senior employees, you’ll learn how to pitch like a boss and sell like the Wolf of Wall Street; Meeting people from all around the world daily, really feeling you’re helping landlords getting their properties known and fully booked; A company culture that is people-driven and that focuses on personal development and training to help you tap your talent into its full extent; Access to a pool of talent that is hard to find. Your stakeholders and peers will come from world-class backgrounds and will have stepped up within Uniplaces. You’ll find mentors and role models; What else do you need to know? This position is based in Lisbon (hybrid) An internship contract with a duration of 6 months An internship grant + meal allowance will be provided An amazing experience within an international environment Required availability of 40 hours a week Does it sound like the job for you? Great! Please apply below and let us know why you believe you're the perfect fit for the role:) https://uniplacescareers.recruitee.com/o/business-development-and-sales-intern-hybrid Note: Please send your CVs in English.
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Lisboa-Lisboa (Lisboa)
Uniplaces is building a trusted, global brand for students. We believe in empowering student mobility and we have started by making the process of finding accommodation easier. We’re solving real-life pains and we’re backed by top-tier investors such as Atomico, Octopus Investments, Shilling Capital Partners, and Caixa Capital to help us achieve this better and faster. We are an internationally-minded company with an extremely talented team and global ambitions. Our decisions are driven by our core values of Passion, Impact, Trust, and Team Spirit - with which we aim at having a company where everyone feels accountable and empowered to achieve their full potential. About the Operations Team Every day, more than 5000 nights are booked by students from 175 nationalities in 33 different cities on uniplaces.com. Our Operations team that embraces 14 nationalities and works across 6 different languages, ensures that every interaction with customers is focused on improving the student and landlord experience, so that room search becomes as easy as buying a flight ticket. What can you expect from this experience? The nature of the work has to do with making calls and sending emails to maximize the most out of your interactions with our Key Accounts here at Uniplaces. You will be helping the main markets in Uniplaces and you will contribute to developing our collaborations with them. What will your mission be? - You will manage and update the properties’ availability, through phone contact with our clients; NO “cold” calls, all these clients are already working with us - You will add new offers on existing properties and help on completing them when needed; - You will proactively coordinate all the communication with landlords, account managers, and team leader, in case of any extra help redirecting them to the right colleague/department; - You will use tools and files that allow you to update availability, prices, and any other rental and offer conditions for our accommodation providers Requirements What is the profile we are looking for? Fluent in French and English (other languages are a plus); International-minded and able to cope with working alongside talented people from 16 different nationalities; A mix of an easy-going-communicative-proactive-dynamic-funky-positive person who is not afraid to jump into this amazing environment! We also expect you to be flexible and have an eagerness to learn since it’s the greatest recipe to thrive in a startup environment. What else do you need to know? This job is based in Lisbon, although it is currently remote An internship contract with a duration of 6 months An internship grant + meal allowance will be provided An amazing experience within an international environment Required availability of 40 hours a week Does it sound like the job for you? Great! Please apply below and let us know why you believe you're the perfect fit for the role:) https://uniplacescareers.recruitee.com/o/key-account-support-intern-french-speaker Note: Please send your CV in English.
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Lisboa-Lisboa (Lisboa)
Description: Uniplaces is building a trusted, global brand for students. We believe in empowering student mobility and we have started by making the process of finding accommodation easier. We’re solving real-life pains and we’re backed by top-tier investors such as Atomico, Octopus Investments, Shilling Capital Partners, and Caixa Capital to help us achieve this better and faster. We are an internationally-minded company with an extremely talented team and global ambitions. Our decisions are driven by our core values of Passion, Impact, Trust, and Team Spirit - with which we aim at having a company where everyone feels accountable and empowered to achieve their full potential. About the Operations Team Every day, more than 5000 nights are booked by students from 175 nationalities in 33 different cities on uniplaces.com. Our Operations team that embraces 14 nationalities and works across 6 different languages, ensures that every interaction with customers is focused on improving the student and landlord experience, so that room search becomes as easy as buying a flight ticket. What can you expect from this experience? The nature of the work has to do with making calls and sending emails to maximize the most out of your interactions with our Key Accounts here at Uniplaces. You will be helping the main markets in Uniplaces and you will contribute to developing our collaborations with them. What will your mission be? - You will manage and update the properties’ availability, through phone contact with our clients; NO “cold” calls, all these clients are already working with us - You will add new offers on existing properties and help on completing them when needed; - You will proactively coordinate all the communication with landlords, account managers, and team leader, in case of any extra help redirecting them to the right colleague/department; - You will use tools and files that allow you to update availability, prices, and any other rental and offer conditions for our accommodation providers Job requirements What is the profile we are looking for? Fluent in Italian and English (other languages are a plus); International-minded and able to cope with working alongside talented people from 16 different nationalities; A mix of an easy-going-communicative-proactive-dynamic-funky-positive person who is not afraid to jump into this amazing environment! We also expect you to be flexible and have an eagerness to learn since it’s the greatest recipe to thrive in a startup environment. What else do you need to know? This job is based in Lisbon, although it is currently remote An internship contract with a duration of 6 months An internship grant + meal allowance will be provided An amazing experience within an international environment Required availability of 40 hours a week Does it sound like the job for you? Great! Please apply below and let us know why you believe you're the perfect fit for the role:) Note: Please send your CV in English.
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Lisboa-Lisboa (Lisboa)
You don't need previous experience - We offer training ! Location: Oriente b'/xe2/x80/x93' Lisbon Company: The leading payment fraud prevention platform for large companies worldwide. We are looking for German speaking employees for our team in Lisbon to support our customers. Project startsb'/xc2/xa0' 15.11.2023 ! Your tasks: Support the user through Email and Calls (Inbound/Outbound). Maintain client relationships. Contact by telephone and/or e-mail with third parties and International for the purpose of verifying their payment information. Management of incoming calls and emails. b'/xc2/xa0' Our expectations: EU citizenship or a residence permit in Portugal You speak native German (C2) You speak English (B2) You are living in Lisbon or ready to move there You like interacting with people We offer: Full time employment [Shedules: Monday to Friday b'/xe2/x80/x93' 8 am to 4 pm. Work in the company office in Lisbon b'/xe2/x80/x93' Oriente 6 months fixed-term contract with the possibility of extension Online hiring proces Competetive salary and bonus system: 1100b'/xe2/x82/xac' gross x 14 months up to 100b'/xe2/x82/xac'b'/xc2/xa0' performance bonus/month Meal allowance23 b'/xe2/x82/xac' NET per day Flight ticket reimbursement after 6 months Free Health Insurance after 6 months b'/xc2/xa0' Send your CV by email paco@prorekruter.com We look forward to you ! By applying for this offer, you agree to our Privacy Policy and consent to the processing of your personal data and sharing it with the client offering this vacancy. b'/xc2/xa0'
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Espanha (Porto)
Location: Europe (DE, UK, SP, PT), Allocation: Full/Part Time Min. Experience: 2 years Uniksystem is expanding the Java Center of Excellence (CoE) to support international growth and the Unik Low-code BPM platform v6.1 “Trinity", our key software product. We’re looking for a new sales team member to address the EMEA region. The Mission Conquer new customers and reach the Sales Quota (Quarterly); Develop and execute a lead generation strategy from discovery call to decision, within EMEA market aligned with our growth targets; Daily interaction with key stakeholders, decision-makers, and influencers. The Role You will be responsible for sales funnel optimization leading major accounts from hunting to closing, being obsessed with quarterly results. Also, will drive conversion of an inbound and outbound sales pipeline, with a focus on Financial Services and Insurance. Our Sales Representatives are ambitious and business-oriented professionals, obsessed with +10x growth. About Joyn Group: We are part of JOYN, an international Group of IT companies with over 20 years of experience, delivering software products and projects in more than 14 countries. Joyn Group delivers software products like the Employee Portal or eKYC, powered by the Unik Low-Code BPM Platform and NearShore IT Consulting services. We have offices in Munich, London, Lisbon, Porto, Madrid, and Boston. Profile Requirements: 2+ years of experience in enterprise sales, preferably in B2B; Experience with cold calling, prospecting, and organized follow-up processes; Experience managing a full pipeline in CRM; Excellent database and professional network; University graduation (preferably in engineering or management); Tech-savvy, with a real passion for Technology; Fluent in English Language (B2+); Energetic, upbeat, tenacious team player; Fearless attitude – willing to take intelligent risks; Excellent communication and empathy skills; Excellent presentation, with ambition and professional pride. Perks: Integration in our young, dynamic and experienced team, with whom you can learn a lot, in an excellent environment and with excellent working conditions; Get involved in a fast-growing project where you will be working side by side with decision-makers; Flexible working hours; Work from home policy (Hybrid); Training conventions with the team; Training and Certification Plan; Strong, results-oriented culture;. Competitive Remuneration and Sharing in the Results of the Business Unit; Opportunity to grow with the company; Free access to the headquarters building facilities (leisure area, gym, rest area, pantry, parking); Negotiated discounts with partners in the area of fitness, health, beauty, others; As a Candidate, you've decided to provide us with your personal data. Uniksystem will process it as well as the attached documents within the scope of this and future recruitment and selection processes. The response to this candidature legitimizes this treatment, being considered as authorization and express consent. We will contact you only if your profile is selected for the next recruitment stage. Please apply by email to: sales.emea@joyn-group.com
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Portugal (Todas as cidades)
About Webhelp Webhelp is a French multinational BPO company that is making business more human for the world’s most exciting brands. By choosing Webhelp you will be part of a family of over 100,000 game-changers from more than 140 locations in 55 countries. Join us at Webhelp Portugal and you will have the opportunity to be part of a multicultural team, a fast-paced environment, and a diverse pool of engaging projects with some of the best B2C and B2B brands worldwide. About the job role: As a customer care specialist for a new generation of car rental across Europe: Belgium, Italy, Spain, United Kingdom. You will make a difference in the business of our clients and the life of their customers. Your project belongs to a multinational company provider of renting cars. You will be the first point of contact for customers and a dedicated brand ambassador. The right person for this role is a passionate game-changer at addressing customers’ needs, aiming to provide excellent service. As a Customer Care Specialist with French, you will: •Engage with customers to help and offer solutions by inbound calls and chat •Handle outbound tasks such as last-minute car swaps, upgrades/downgrades, fleet modifications, accidents follow-ups •Demonstrate the ability to analyze information and solve problems •Work on continuous improvement for customer satisfaction We are looking for: •Native or proficient French (C2) •Fluency English (B2) •Previous customer-oriented environment experience is a plus •Excellent verbal and writing skills •Multitask, rigorous, autonomous, and resourceful •Analytical and positive mindset and a “sixth” sense for problems •For non-EU residents, it is mandatory to have a valid work permit. We offer you: •Competitive wages (14 monthly payments per year) •Meal allowance paid in voucher card (net) •Monthly Performance Bonus •Opportunities for career progression and possibilities for an international career Apply here ht
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Lisboa-Lisboa (Lisboa)
Location: Oriente – Lisbon Company: Misterfly - Operator of an online travel booking platform based in Paris, France. The company's platform operates through various channels and sells diversified travel products including flights, holiday packages, vacation rentals and hotel rooms, offering customers a simple and unique entry point to multiple inventories, comparable and combinable and allowing the personalization of each trip under unique conditions of flexibility. Project starts on 12.10.2022 Your tasks: Help the clients with: booking, doubts, upgrades and reschedualing via calls (inbound and outbound) and emails Deal with claims (strikes, lateness, Cancelation etc..) Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Converse with customer to determine destination, travel dates, financial considerations and travel packages. Compute the cost of travel and packages Our expectations: EU citizenship or a residence permit in Portugal You speak native French (C2) You are living in Lisbon or ready to move there Previous experience in travel agency Multitasking (Resilience & Adaptability) You like interacting with people We offer: Full time employment [Shedules: Monday to Saturday 8.00 a.m. to 8 p.m. (40h per week)] Work in the company office in Lisbon – Oriente (work from home during Covid time) 6 months fixed-term contract with possibility of extension Online hiring proces Competetive salary and bonus system: 890€ gross x 14 months up to 100€ performance bonus/month Meal allowance 7.23 € NET per day Flight ticket reimbursement after 6 months Possibility of accommodation in a company - owned apartment Health Insurance after 6 months We look forward to you ! By applying for this offer, you agree to our Privacy Policy and consent to the processing of your personal data and sharing it with the client offering this vacancy.
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Lisboa-Lisboa (Lisboa)
Uniplaces is building a trusted, global brand for students. We believe in empowering student mobility and we have started by making the process of finding accommodation easier. We’re solving real-life pains and we’re backed by top-tier investors such as Atomico, Octopus Investments, Shilling Capital Partners, and Caixa Capital to help us achieve this better and faster. About the Operations Team Every day, more than 5000 nights are booked by students from 175 nationalities in 33 different cities on uniplaces.com. Our Operations team that embraces 14 nationalities and works across 6 different languages, ensures that every interaction with customers is focused on improving the student and landlord experience, so that room search becomes as easy as buying a flight ticket. In this role, your mission is: Deal with requests and inquiries from students from all over the world that are going to study in another country and supporting them in finding their new home; Support students through their Booking experience, by helping and inspiring them to find in Uniplaces the perfect place for them on our site; Be part of a commercial and service-oriented team, both responding to inbound calls and performing outbound - check details for students and check availability with landlords; Liaise with other teams to come up with solutions, identify and escalate priority issues, in order to avoid customer and operational impact; Find properties for students who had their original booking canceled; Be supportive and helpful to students around the world, prepare them for the best time of their life. Understand seasonal trends and work within them to ensure maximum occupancy; Daily reports on your activity and be accountable for your contribution to the team’s effort. Requirements Your track record: Fluent in English (Italian/Spanish/German/French as extra languages are considered a plus!) We don’t expect a specific background or set of experiences, as long as you’re a top performer in every task and job you enroll! Your style: Strong organization and execution skills - multi-tasking is your first nature; Drive for high performance and smashing targets - You keep pushing, trying new approaches, and never give up; Great communication skills - usually you introduce everyone around and make sure everyone is at ease. You get comfortable in communication face to face, over the phone, or in writing; You're patient and you never lose your temper, even under pressure; Open-minded and tolerant working with peers and customers from different nationalities and backgrounds. This is why you’ll love this job: We’ll give you intensive training coupled with increasing business exposure and insights from our most senior employees, making you exponentially grow; Meeting people from all around the world daily, really feeling you’re impacting students in one of the most crucial steps in their life; A company culture that is people-driven and that focuses on personal development and training to help you tap your talent into its full extent; Access to a pool of talent that is hard to find. Your stakeholders and peers will come from world-class backgrounds and will have stepped up within Uniplaces. You’ll find mentors and role models; What else do you need to know? This role is based in Lisbon, although it is currently remote An internship contract with a duration of 6 months An internship grant + meal allowance will be provided An amazing experience within an international environment Required availability of 40 hours a week Does it sound like the job for you? Great! Please apply below and let us know why you believe you're the perfect fit for the role:) https://uniplacescareers.recruitee.com/o/bookings-agent-internship Note: Please send your CV in English.
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