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Lisboa-Lisboa (Lisboa)
Our Business Continuity team is growing, and we are hiring. Are you a hands-on professional who does not run away from big challenges? Someone who is eager to learn and grow, as well as contribute with expertise in solving problems and proposing innovative solutions? If your answered YES, then this job if for you! What you will do You’ll be responsible for the continuous running of one or more software applications and its ecosystems; You’ll be involved in the development of control and monitoring software and in the development of software tools and scripts that will help in maintenance; Debug, fix, test and write new code on several languages; Work with other colleagues to improve production environments, reduce the incidence of costly breakdowns and develop strategies to improve overall reliability and safety. What we are looking for Experience with.NET (C#, ASP.NET), MS SQL Server, more than 1 year will be a plus; Knowledge of JavaScript and HTML; Will be a plus, experience with: Microsoft SharePoint Server; Microsoft Azure; Microsoft Visual Studio; Active Directory; IIS; PowerShell; Web Application troubleshooting. Excellent written and verbal communication skills (Portuguese and English); Ability to work effectively towards tight deadlines; Responsibility and pro-activity; Organization skills, autonomy, and teamwork. What can you expect? Opportunity to work in a challenging environment with engaged and dynamic teams; National and international projects; Directly participate in the product roadmap; Opportunity to grow; Relaxed & informal work environment. Participation in Microsoft early-adoption programs. About Cavedigital CAVEDIGITAL is a software house and a market leader with over 20 years of experience, that helps Leadership Teams to digitally transform their organizations. We are a true team, where people push forward and make a difference, and above all, make it happen! Visit us at http://www.cavedigital.com Interested? Apply here - recrutamento@cavedigital.com -, with your availability and salary expectations, and do not forget to attach your CV.
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Lisboa-Lisboa (Lisboa)
Our Team is growing, come join us! Are you a hands-on professional who does not run away from big challenges? Someone who is eager to learn and grow, as well as contribute with expertise in solving problems and proposing innovative solutions? If your answered YES, then this job if for you! What you will do You’ll be responsible for the continuous running of one or more software applications and its ecosystems; You’ll be involved in the development of control and monitoring software and in the development of software tools and scripts that will help in maintenance; Debug, fix, test and write new code on several languages; Work with other colleagues to improve production environments, reduce the incidence of costly breakdowns and develop strategies to improve overall reliability and safety. What we are looking for Experience with.NET (C#, ASP.NET), MS SQL Server, more than 1 year will be a plus; Knowledge of JavaScript and HTML; Will be a plus, experience with: Microsoft SharePoint Server; Microsoft Azure; Microsoft Visual Studio; Active Directory; IIS; PowerShell; Web Application troubleshooting. Excellent written and verbal communication skills (Portuguese and English); Ability to work effectively towards tight deadlines; Responsibility and pro-activity; Organization skills, autonomy, and teamwork. What can you expect? Opportunity to work in a challenging environment with engaged and dynamic teams; National and international projects; Directly participate in the product roadmap; Opportunity to grow; Relaxed & informal work environment. Participation in Microsoft early-adoption programs. About Cavedigital CAVEDIGITAL is a software house and a market leader with over 20 years of experience, that helps Leadership Teams to digitally transform their organizations. We are a true team, where people push forward and make a difference, and above all, make it happen! Visit us at http://www.cavedigital.com Interested? Apply here - recrutamento@cavedigital.com -, with your availability and salary expectations, and do not forget to attach your CV.
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Portugal (Todas as cidades)
Our client is a world leader in sports betting and gaming entertainment by creating the most exciting and trusted experience for their customers, revolutionising the gambling space as they go. They are home to a global family of >25 well-known brands and they are looking for a German speaking Customer Service Agent to join their team in Lisbon! Responsibilities: - Handle wide range of customers and enter all customer details in an accurate and efficient manner to the relevant systems. - Provide customers accurate and relevant information about products, services and promotions based on needs. - Educate customers to use all online self-service tools. - Proactive suggesting improvements to improve efficiency, productivity, quality and customer satisfaction. - Fix the root cause of the problem to protect additional customers from getting the same issue. Direct or escalate all parties to take corrective action as needed. - Work towards simplifying the existing processes to reduce effort. - Meet deliverable requirements/service level measures/specific targets, Quality and Efficiency targets. - Perform against all key Customer service goals. - Knowing individual targets and individual performance management - Take ownership for your development. Look for opportunities to grow - Work on individual career progression plan and manage training plan completion. - Have an overview about required development activities and participate on them as well. - Looks for feedback and development activities to improve in skills related to the current work. - Developing others - create and support opportunities for building skills to execute current and future responsibilities. - Knowledge Development and Sharing: Become an expert with the tools used in CS team. Share knowledge and findings with the team members. Support new team members in their training. Requirements: - Language skills: English C1 and German – C1 level (speaking & writing), other language is a plus. - Middle education degree. - PC skills: Masters use of PC equipment and software (MS Office, Internet searching tool skills). - Communication skills – verbal and written: Communicates effectively over the phone and in written transactions. - Flexibility and shift work is required. - An experience in the contact service environment is a preferable advantage. - An online gaming experience is a plus.
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Lisboa-Lisboa (Lisboa)
FLUENT GERMAN SPEAKERS ONLY - LOCATED IN LISBON EU NATIONAL OR WORK PERMIT Our client is a world leader in sports betting and gaming entertainment by creating the most exciting and trusted experience for their customers, revolutionizing the gambling space as they go. They are home to a global family of well-known brands and they are looking for a German-speaking Customer Service Agent to join their team in Lisbon! Responsibilities: Handle wide range of customers and enter all customer details in an accurate and efficient manner to the relevant systems. Provide customers accurate and relevant information about products, services and promotions based on needs. Educate customers to use all online self-service tools. Proactive suggesting improvements to improve efficiency, productivity, quality and customer satisfaction. Fix the root cause of the problem to protect additional customers from getting the same issue. Direct or escalate all parties to take corrective action as needed. Work towards simplifying the existing processes to reduce effort. Meet deliverable requirements/service level measures/specific targets, Quality and Efficiency targets. Perform against all key Customer service goals. Knowing individual targets and individual performance management Take ownership for your development. Look for opportunities to grow Work on individual career progression plan and manage training plan completion. Have an overview about required development activities and participate on them as well. Looks for feedback and development activities to improve in skills related to the current work. Developing others - create and support opportunities for building skills to execute current and future responsibilities. Knowledge Development and Sharing: Become an expert with the tools used in CS team. Share knowledge and findings with the team members. Support new team members in their training.
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Portugal (Todas as cidades)
Our client is a world leader in sports betting and gaming entertainment by creating the most exciting and trusted experience for their customers, revolutionising the gambling space as they go. They are home to a global family of >25 well-known brands and they are looking for a German speaking Customer Service Agent to join their team in Lisbon! Responsibilities: - Handle wide range of customers and enter all customer details in an accurate and efficient manner to the relevant systems. - Provide customers accurate and relevant information about products, services and promotions based on needs. - Educate customers to use all online self-service tools. - Proactive suggesting improvements to improve efficiency, productivity, quality and customer satisfaction. - Fix the root cause of the problem to protect additional customers from getting the same issue. Direct or escalate all parties to take corrective action as needed. - Work towards simplifying the existing processes to reduce effort. - Meet deliverable requirements/service level measures/specific targets, Quality and Efficiency targets. - Perform against all key Customer service goals. - Knowing individual targets and individual performance management - Take ownership for your development. Look for opportunities to grow - Work on individual career progression plan and manage training plan completion. - Have an overview about required development activities and participate on them as well. - Looks for feedback and development activities to improve in skills related to the current work. - Developing others - create and support opportunities for building skills to execute current and future responsibilities. - Knowledge Development and Sharing: Become an expert with the tools used in CS team. Share knowledge and findings with the team members. Support new team members in their training. Requirements: - Language skills: English C1 and German – C1 level (speaking b'&' writing), other language is a plus. - Middle education degree. - PC skills: Masters use of PC equipment and software (MS Office, Internet searching tool skills). - Communication skills – verbal and written: Communicates effectively over the phone and in written transactions. - Flexibility and shift work is required. - An experience in the contact service environment is a preferable advantage. - An online gaming experience is a plus.
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Portugal (Todas as cidades)
Main responsibilities: - Handle all telephone calls in line with service standards and procedures; - Assist customers with specialist support and after sales service such as booking changes, purchasing additional services, and special requests; - Provide relevant information to customers in order to improve customer service and loyalty; - Assist customers with their online bookings and other web enquiries; - Inform customers about web features and content; - Assist with internal support and training of new staff when required; - Participate in specific operational projects where required. What we are looking for: - Fluent in German (C1 level); - Fluent in English (B2 level); - Excellent verbal and written communication skills; - Very good knowledge of Microsoft Office package; - Experience in the travel industry, either in retail operations or in air tours/bookings, is considered a plus. - Ability to organize and prioritize; - Flexibility to attend supplier training and/or education events; - Schedule flexibility. - Appropriate working environment and conditions at home (space with privacy to work 8h day without noise); - Fiber internet service (mandatory); What we offer: - Attractive base salary; - Career progression possibility; - Benefits. Starting on July
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Viseu (Viseu)
Key Activities Lead tactical material group processes and define priorities within global material group team and in alignment with Material Group Management Participate actively on the scouting for new suppliers with the aim to optimize the portfolio of the sub-commodities Leading sourcing processes, including RFQs, benchmarking, negotiations, offer and scenario analysis and final recommendation Execution of negotiations with regional suppliers (e.g. price discussions, terms of delivery and payment, new business decisions, etc.) Work on Carry Over projects (check capacity and supplier performance) Collaborate with Risk Management for the implementation of product discontinuations in series production Prepare specific periodic reports (keeping to the budget analysis, objectives, evaluation of portfolio performance etc.) Maintaining good knowledge of the current market and future trends to support identification of alternative sources Improve constantly the performance and prices of assigned suppliers and the supplier portfolio. Responsible for all supplier-related purchasing issues, prices, capacity, changes during the series phase Support the project Buyer function during project acquisition and Project development Desired Profile University degree (technical or economics) Minimum 3-year experience as buyer in automotive field Experience as buyer in electronics is a an advantage Good knowledge of IATF 16949 Very good PC knowledge (MS Office package) Practice with SAP is an advantage Very good knowledge of the English language (German knowledge is an advantage) Good communication and negotiations skills, excellent team player Willing to travel, mainly in European region
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Espanha (Porto)
We are Plexus Tech, a technology company specializing in IT services and products, was founded on the talent and capabilities of our teams. A team of 2,500 professionals developing technology products and services that make life better for people, companies and institutions. Based on a model of proximity, speed and flexibility. Among our main international clients are practically all the companies on the Madrid stock exchange, but also some companies listed on the American stock exchanges, as well as large e-commerce companies, tour operators, airlines and financial entities. We are increasing our team to become part of an important International Telecommunications Operator. Do you accept the challenge to work with the market's leading technologies? Then join the Plexus Tech family! If you want to progress and face new challenges, this is the opportunity. Senior Cloud Identity Engineer will work together inside the cloud platform team on the development and improvement of the platforms in our Cloud and Kubernetes providers and in the analysis of new capabilities or functionalities that our consumers may require focused on secrets and identity management tools and governance. Working together with the rest of the platform teams and the product agile teams, providing them the automations and standardizations necessary to consume our services in a homogeneous and independent way. Our Cloud Identity Engineer specialist must have extensive experience in highly demanding architectures on cloud environments mainly AWS, secrets and identity management tools, automation experience, infrastructure as code, K8s platforms administration and small application development over k8s experience. Job responsibilities: Technically evolve our Cloud platforms to provide the best product experience. Evolution and maintenance of the K8s platform. Design, maintain and improve the IAC modules that our clients will use. Participate in the definition of new solutions and technological platforms. Assist and advise product teams in far-reaching technological changes. Identify possibilities for improvement and / or automation of internal processes. Define and development of the identity management platform Ensure the stability of the platform Be part of the 24x7 guard team Required knowledge: Experience with cloud computing platforms AWS, container services. Experience in IAC tools. Expertise on Terraform. Knowledge of security best practices in hardening and protecting cloud/on-prem environments, networks, servers, endpoints, applications, and databases. Experience in configuration and deployment management tools. Especially Ansible Understand and manage SSH key management creating platforms, policies and safes within HashiCorp Vault or secrets management. Expertise with governance and managing secret standards and auto-rotation of keys/credentials are implemented and operating effectively. Experience with monitoring/logging IAM services, including applications and systems, and resolve or escalation issues as and when required. Expertise with IAM and secrets/key integration technologies and process flows for user lifecycle management. Knowledge of development tools and continuous integration. Jenkins, Git Deep knowledge of Cloud architecture and best practices. Python application development knowledge Experience in Linux systems administration Fluent English Desirable knowledge: Technical reference and leadership abilities Strong technical, logical, analytical and problem-solving skills Team player with an agile mind-set Able to work under pressure and with shifting priorities What we offer: Integration in a solid company, recognised at i
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Porto-Porto (Porto)
Hey, you? b'/xc2/xa0' Yes, you! b'/xc2/xa0' Do you speak several languages? Are you fluent in French? Do you have good knowledge of English? You can be the person that we are looking for! b'/xc2/xa0' As a result of the incredible growth of our client, web'/xe2/x80/x99're looking for bilingual speakers to join us and one of the worldb'/xe2/x80/x99's biggest and most well-known brands. b'/xc2/xa0' At this job, you will: b'/xc2/xa0' Give customers a consistente path to a great experience! - Guarantee the best service to our customers according to Key Performance Indicator (KPI's); - Clarify customer queries, using decision support tools to provide appropriate resolution to the customer; - Create a good relationship with the customer, listen carefully to their needs and try to help in the best way possible; - Greet customers in a courteous, friendly, and professional manner using agreed upon procedures; - Know the product/service and the client well; - Prepare complete and accurate work; - Participate in activities designed to improve customer satisfaction and business performance; - Offer additional products and/or services; - Forward calls to other team members when necessary; - Track, document and retrieve information in call tracking database; - Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff; - Increase customer loyalty by delivering a seamless experience. b'/xc2/xa0' And for a service that the customer won't forget, you need: b'/xc2/xa0' - Six months of relevant experience (prefered); - Strong computer navigation skills and PC knowledge (you donb'/xe2/x80/x99't need to be a pc nerd, donb'/xe2/x80/x99't worry); - Ability to effectively communicate, both written and verbally; - Attention to detail; - Skilled in multitasking including the ability to be flexible and adapt to changes quickly; - Tolerance for repetitive work in a fast-paced, high production work environment; - Ability to work as a team member, as well as independently; - Demonstrate empathy towards customers and colleagues; - Demonstrate patience in all customer contact situations including maintaining a pleasant and professional tone and manner (Itb'/xe2/x80/x99's not easy, but you can do it!); - Good interpersonal relationship; - Organization and responsability; - Good mood. b'/xc2/xa0' Itb'/xe2/x80/x99's not necessary more than this to do a great job! b'/xc2/xa0' Sob'/xe2/x80/xa6' What are you waiting for? Apply! You wonb'/xe2/x80/x99't regret it.
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