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Porto-Porto (Porto)
Procuramos colaborador (M/F) o mais rápido possível para trabalhar como nosso responsável de gestão de clientes na plataforma Superprof Portugal! Irá beneficiar de uma equipa de apoio experiente, amigável e acessível, com grande especialização no serviço cliente. Descrição da vaga As suas missões: Apoiar o Country Manager no desenvolvimento de negócio (produto, preço, público alvo, etc.) * Manter / melhorar o relacionamento com, e entre, os nossos milhares de clientes. - responder a perguntas por e-mail. - responder a chamadas por telefone * Gerir a qualidade dos professores - fornecer conselhos para melhorar os anúncios quando solicitado - monitorar o comportamento suspeito e manter um banco de dados de professores de confiança * Melhorar o serviço de correspondência professor / aluno - ajudar os alunos sem uma resposta do professor. - entrar em contato com tutores para estimular respostas - entrar em contato com os alunos para sugerir novos professores * Melhorar os processos em vigor (gestão de clientes, lembretes automáticos, problemas repetidos de clientes, etc.) * Melhorar e aumentar a nossa presença nos mídia em todos os principais canais   Perfil Pretendido: * É português ou fala a língua como nativo * Atualmente é um estudante ou está a terminar os seus estudos (vaga disponível para outros perfis) * Conhecimento prático de francês é uma vantagem e facilidade com inglês * Tem ótimas habilidades de comunicação oral e escrita (amigável e empático) * Gosta de desafios, é curioso e tem muita vontade de aprender * Ser proativo e trabalhar de forma autónoma * Tem conhecimento de marketing online, cultura de internet e os fundamentos da comunicação web
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Vila do Conde-Vila Real (Vila Real)
Vashikaran Service in Canada is being used since ages and still it is most popular tantrik process in the whole world by which people are getting solution in any type of relationship problems. Vashikaran Services in India can be used both for person or professional relationship problem, however it is mostly used to get solution of love and marriage problems, such as, getting lost love back by vashikaran service, attract a girl and convince a girl for friendship by vashikaran services, husband and wife dispute solution by vashikaran services are among most popularly demanded in India. So, if you are thinking of taking help of vashikaran services then our world famous astrologer and vashikaran service specialist Acharya Narayan Shastri Ji can guide you with best remedies of vashikaran by which you will be able to get complete satisfaction and can make yourself worry and tension free for lifetime. Vashikaran Service for lifetime vashikaran:- Vashikaran can be done for a specific period of time of it can also be done for lifetime. It depends upon your requirement therefore vashikaran service can fulfil the desire to attract, control and influence someone according to your duration. Vashikaran Service for solution of breakup problem with girlfriend or boyfriend:- If your girlfriend or boyfriend done breakup with you and you want him/her back by vashikaran service then yes, vashikaran mantras and totke can definitely be helpful for you in this matter. Vashikaran service have the spiritual capability to make your lover realise your true love and feelings and can bring him or her back to you. Vashikaran Service to convince father and mother to accept your chosen one for love marriage:- It is most common in India that father and mother have conservative approach while selecting the boy or girl for their children. In India parents prefer there own choice and mostly never agree to accept the girl or boy you chose by yourself. In those cases vashikaran services can make your father and mother agree to accept your chosen girl or boy without getting hurt or forced. For more information contact Acharya Narayan Shastri Ji on given number. Vashikaran Service for stopping divorce or chances of divorce:- In India there are various cases pending in different courts for divorce and everyone known that divorce is not a good solution, in fact, divorce only separates you legally but if you and your known ones are attached with each other then the situation remains almost same. Therefore, vashikaran services can bring peace and harmony between your husband and wife relationship and can restore the lost faith between you. We are not saying that we are alternative of court and legal departments but spiritual path can definitely be an option for you to rethink about initiating a new and happy journey of married life. Vashikaran Services for getting job, promotion or desired post:- In this era of cut throat competition everyone wants to get mental peace in the area of work. If you are facing competition in your work area by your colleagues or if your boss is so rude in behaviour with you then vashikaran service can help them impress and keep convinced all the time. It bring the sense of support in the mind of people around you. If you are going for any interview and scared of your performance then vashikaran products like vashikarna yantra, locket or ring can help you to show 100% charm in front of interviewer and make you his or her center of attraction. Astrologer Narayan Shastri ji (Based in India) Call our International Helpline Number: +91-9643933763 (WhatsApp Consultation Available)
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Porto-Porto (Porto)
COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together!   Ready to join us the challenge of digital transformation of prestigious clients?   JOB DESCRIPTION As part of the Costumer Support Department of Generix Group, you’ll be involved in a team working on shifts (9pm - 5am), who ensure the resolution of incidents, for the solutions installed at the customers' premises, within the deadlines and the defined contractual framework.   MAIN RESPONSABILITIES - Creation and processing of customer requests; - Analysis, diagnosis and resolution of customer incidents; - Ensure the follow-up of the interactions (Opening, closing, relaunching, customer notification, completion of technical information and escalation actions); - Carry out the necessary actions for the first analysis of the incidents, to solve the level 1 incidents in the respect of the SLAs. Offer workarounds and make patches available to customers; - Manage the relationship with the customers, carry out the necessary and adequate communication with them for the declared incidents and requests until their resolution; - Escalate incidents and requests requiring the intervention of another department to higher levels; - Transmit out-of-order requests to appropriate services; - Follow escalation instructions and inform management of any critical incidents; - Understand and apply procedures and instructions.   EXPERIENCE REQUIREMENTS - Computer training or first experience in IT / support; - Prerequisites: analytical capabilities. (ex: analyze the causes of an incident); - Supply Chain business knowledge; - Ideally WMS product knowledge; - Knowledge of SQL; - Ideally first experience in the customer relationship (ex: commerce, tourism, etc.); - Prerequisites: writing skills and synthesis skills; - Ability to work in a team and to be autonomous; - Be able to apply the instructions and procedures given; - Fluency in French (speaking and writing) is required.   OFFER - Attractive wages and benefits; - Excellent work conditions and environment.
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Porto-Porto (Porto)
COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together!   Ready to join us the challenge of digital transformation of prestigious clients?   JOB DESCRIPTION Ensure the resolution of incidents, for the solutions installed at the customers' premises, within the deadlines and the defined contractual framework.   MAIN RESPONSABILITIES  - Creation and processing of customer requests; - Analysis, diagnosis and resolution of customer incidents; - Ensure the follow-up of the interactions (Opening, closing, relaunching, customer notification, completion of technical information and escalation actions); - Carry out the necessary actions for the first analysis of the incidents, to solve the level 1 incidents in the respect of the SLAs. Offer workarounds and make patches available to customers; - Manage the relationship with the customers, carry out the necessary and adequate communication with them for the declared incidents and requests until their resolution; - Escalate incidents and requests requiring the intervention of another department to higher levels; - Transmit out-of-order requests to appropriate services; - Follow escalation instructions and inform management of any critical incidents; - Understand and apply procedures and instructions.   EXPERIENCE REQUIREMENTS - Computer training or first experience in IT / support; - Prerequisites: analytical capabilities. (ex: analyze the causes of an incident); - Supply Chain business knowledge; - Ideally WMS product knowledge; - Knowledge of SQL; - Ideally first experience in the customer relationship (ex: commerce, tourism, etc.); - Prerequisites: writing skills and synthesis skills; - Ability to work in a team and to be autonomous; - Be able to apply the instructions and procedures given; - Fluency in French (speaking and writing) is required.   OFFER - Attractive wages and benefits; - Excellent work conditions and environment (Centro Empresarial Lionesa).
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Porto-Porto (Porto)
COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together!   Ready to join us the challenge of digital transformation of prestigious clients?   JOB DESCRIPTION Ensure the resolution of incidents, for the solutions installed at the customers' premises, within the deadlines and the defined contractual framework.   MAIN RESPONSABILITIES  - Creation and processing of customer requests; - Analysis, diagnosis and resolution of customer incidents; - Ensure the follow-up of the interactions (Opening, closing, relaunching, customer notification, completion of technical information and escalation actions); - Carry out the necessary actions for the first analysis of the incidents, to solve the level 1 incidents in the respect of the SLAs. Offer workarounds and make patches available to customers; - Manage the relationship with the customers, carry out the necessary and adequate communication with them for the declared incidents and requests until their resolution; - Escalate incidents and requests requiring the intervention of another department to higher levels; - Transmit out-of-order requests to appropriate services; - Follow escalation instructions and inform management of any critical incidents; - Understand and apply procedures and instructions.   EXPERIENCE REQUIREMENTS - Computer training or first experience in IT / support; - Prerequisites: analytical capabilities. (ex: analyze the causes of an incident); - Supply Chain business knowledge; - Ideally WMS product knowledge; - Knowledge of SQL; - Ideally first experience in the customer relationship (ex: commerce, tourism, etc.); - Prerequisites: writing skills and synthesis skills; - Ability to work in a team and to be autonomous; - Be able to apply the instructions and procedures given; - Fluency in French (speaking and writing) is required.   OFFER - Attractive wages and benefits; - Excellent work conditions and environment (Centro Empresarial Lionesa).   For application, please send your resume to: generix.maia@generixgroup.com
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Portugal (Todas as cidades)
About Webhelp Webhelp is a French multinational BPO company that is making business more human for the world’s most exciting brands. By choosing Webhelp you will be part of a family of over 100,000 game-changers from more than 140 locations in 55 countries. Join us at Webhelp Portugal and you will have the opportunity to be part of a multicultural team, a fast-paced environment, and a diverse pool of engaging projects with some of the best B2C and B2B brands worldwide. About the job role As a Virtual Sales Specialist, you will build loyalty between Cisco and their Partners and focus on enablement to increase the partner’s Cisco revenue. Responsibilities and tasks •Establishing a close relationship with Cisco Partners by becoming a trusted advisor; •Becoming a specialist of Cisco’s Partner tools, promotions, and programs; •Forecast Partner’s activities; •Responsible for business planning; •Increasing Partners’ revenue; − Providing training to Partners; •Maintaining a close relationship with local stakeholders and Cisco distributors. We are looking for •Proficiency in English; •Sales and services experience; •The love for IT and software and the ability to tap into technology; •Experience in a similar or adjacent industry, working for Partner or Vendors; •Project Management can be a plus; − Great communication skills; •Self-driven individual: the ability to work/act independently and think fast We offer you •Competitive wages paid throughout 14 months per year Meal allowance paid through a meal card system •Other employees/company benefits in place •Monday to Friday schedule •Integration in a fast-paced and dynamic environment •Health Insurance provided by the company APPLY HERE Send an email to [email protected]
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Portugal (Todas as cidades)
About Webhelp Webhelp is a French multinational BPO company that is making business more human for the world’s most exciting brands. By choosing Webhelp you will be part of a family of over 100,000 game-changers from more than 140 locations in 55 countries. As a Talent Acquisition Specialist, you will Attract candidates by using databases, social media, job fairs, among others Conduct interviews to assess applicant's relevant knowledge, skills, experience, and aptitudes Establish a relationship with different departments and Managers to validate pieces of information Prepare and onboard the new employees to become fully integrated into the company Build a good relationship with candidates during the selection process by becoming a trusted recruiter Create, update, and maintain analytical reports and databases Analise cost and results of recruitment needs We are looking for Knowledge of a European language: English (C2 level) University Degree, preferably in Human Resources or similar Proven Work Experience in the field is mandatory Strong organization, communication, and results-oriented Familiarity with recruitment process methods (hiring profile, assessments, interviews, and ongoing follow-up) Familiarity with Applicant Tracking Systems and resume databases Experience with sourcing techniques Experience in mentoring a team Experience in Microsoft tools (MS Teams, Excel, PPT) is mandatory A positive and ‘can do’ attitude overlooking a community-building approach Apply here https://bit.ly/3rGg1Pq or send an email to [email protected] ebhelp.com
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Porto-Porto (Porto)
Hey, you? b'/xc2/xa0' Yes, you! b'/xc2/xa0' Do you speak several languages? Are you fluent in French? Do you have good knowledge of English? You can be the person that we are looking for! b'/xc2/xa0' As a result of the incredible growth of our client, web'/xe2/x80/x99're looking for bilingual speakers to join us and one of the worldb'/xe2/x80/x99's biggest and most well-known brands. b'/xc2/xa0' At this job, you will: b'/xc2/xa0' Give customers a consistente path to a great experience! - Guarantee the best service to our customers according to Key Performance Indicator (KPI's); - Clarify customer queries, using decision support tools to provide appropriate resolution to the customer; - Create a good relationship with the customer, listen carefully to their needs and try to help in the best way possible; - Greet customers in a courteous, friendly, and professional manner using agreed upon procedures; - Know the product/service and the client well; - Prepare complete and accurate work; - Participate in activities designed to improve customer satisfaction and business performance; - Offer additional products and/or services; - Forward calls to other team members when necessary; - Track, document and retrieve information in call tracking database; - Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff; - Increase customer loyalty by delivering a seamless experience. b'/xc2/xa0' And for a service that the customer won't forget, you need: b'/xc2/xa0' - Six months of relevant experience (prefered); - Strong computer navigation skills and PC knowledge (you donb'/xe2/x80/x99't need to be a pc nerd, donb'/xe2/x80/x99't worry); - Ability to effectively communicate, both written and verbally; - Attention to detail; - Skilled in multitasking including the ability to be flexible and adapt to changes quickly; - Tolerance for repetitive work in a fast-paced, high production work environment; - Ability to work as a team member, as well as independently; - Demonstrate empathy towards customers and colleagues; - Demonstrate patience in all customer contact situations including maintaining a pleasant and professional tone and manner (Itb'/xe2/x80/x99's not easy, but you can do it!); - Good interpersonal relationship; - Organization and responsability; - Good mood. b'/xc2/xa0' Itb'/xe2/x80/x99's not necessary more than this to do a great job! b'/xc2/xa0' Sob'/xe2/x80/xa6' What are you waiting for? Apply! You wonb'/xe2/x80/x99't regret it.
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Porto-Porto (Porto)
COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together!   Ready to join us the challenge of digital transformation of prestigious clients?   JOB DESCRIPTION The Application Production Technician is in charge and responsible for any application roll-out, patch or release upgrade on the operational Cloud environments.   MAIN RESPONSIBILITIES - Set and deploy applications registered in Generix Service Catalog, according to the existing processes; - Update and guarantee a continuous follow up of change requests with customers and partners; - Implement change management acts according to existing and documented standards defined in the company; - Be responsible and assure a quality control and risk assessment before implementation; - Ensure a post-implementation review with the customer and partners; - Produce activity reports for the team manager on daily basis.   EXPERIENCE REQUIREMENTS - Level 4/5 in Computer Science, Electronic or similar. Degree in Information Technology, Mathematics or similar will be a plus; - Experience in the contact and resolution of the requests made by the customer and partners; - Knowledge of Linux or Windows operating systems; - Knowledge of protocols: HTTP, FTP, SFTP, etc; - Fluency in French and English (speaking and writing) is required; - Knowledge of PostgreSQL would be a plus; - Knowledge of EDI would be a plus.   PERSONAL SKILLS - Collaborative attitude and proactive mindset; - Curious, open mindedness, ability to adapt and not afraid to leave the comfort zone; - Excellent communication and interpersonal skills; - Ability to prioritize customer requests on daily basis; - Expertise problem solving skills; - Willing to collaborate and strengthen the relationship between the teams.   OFFER - Attractive wages and benefits; - Good team spirit and collaborative environment.
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Porto-Porto (Porto)
COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together!   Ready to join us the challenge of digital transformation of prestigious clients?   JOB DESCRIPTION As part of the Customer Suppot Department of Generix Group, you will be involved in a team working on two different shifts between 8am and 7pm (Monday to Friday).   MAIN RESPONSIBILITIES - Creation and processing of customer requests; - Ensure the follow-up of the interactions (Opening, closing, relaunching, customer notification, completion of technical information and escalation actions); - Apply the necessary actions for the first analysis of the incidents, in order to solve the level 1 occurrences according to the SLAs. Provide alternatives and disclosure patches for the costumers; - Management of the relationship with the customer: carry out the necessary and proper communication for the declared incidents and requests, until their resolution; - Escalate incidents and requests: transmission of out-of-order incidents and intervention requests to the appropriated services; - Understand and apply procedures and instructions.   EXPERIENCE REQUIREMENTS - Degree in Software Engineering, Information Technology, Mathematics or similar; - Knowledge of SQL is required; - Knowledge of Windows and Linux Operating Systems; - Basic knowledge of network protocols (TCP/IP, http, ftp) will be a plus; - Prerequisites: analytical skills (ex. Analyze and identify the causes of an incident), synthesis skills and be comfortable on the phone in order to reassure the customer. - Ability to work in a team and be autonomous. Be able to apply the instructions and given procedures; - Fluency in French is mandatory; - Good level of English would be a plus. Basic level is mandatory.   OFFER - Attractive wages and benefits; - Good team spirit and collaborative environment.   For application, please send your CV to: generix.maia@generixgroup.com
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Porto-Porto (Porto)
COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together!   Ready to join us the challenge of digital transformation of prestigious clients?   JOB DESCRIPTION As part of the Customer Suppot Department of Generix Group, you will be involved in a team working on two different shifts between 8am and 7pm (Monday to Friday).   MAIN RESPONSIBILITIES - Creation and processing of customer requests; - Ensure the follow-up of the interactions (Opening, closing, relaunching, customer notification, completion of technical information and escalation actions); - Apply the necessary actions for the first analysis of the incidents, in order to solve the level 1 occurrences according to the SLAs. Provide alternatives and disclosure patches for the costumers; - Management of the relationship with the customer: carry out the necessary and proper communication for the declared incidents and requests, until their resolution; - Escalate incidents and requests: transmission of out-of-order incidents and intervention requests to the appropriated services; - Understand and apply procedures and instructions.   EXPERIENCE REQUIREMENTS - Degree in Software Engineering, Information Technology, Mathematics or similar; - Knowledge of SQL is required; - Knowledge of Windows and Linux Operating Systems; - Basic knowledge of network protocols (TCP/IP, http, ftp) will be a plus; - Prerequisites: analytical skills (ex. Analyze and identify the causes of an incident), synthesis skills and be comfortable on the phone in order to reassure the customer. - Ability to work in a team and be autonomous. Be able to apply the instructions and given procedures; - Fluency in French is mandatory; - Good level of English would be a plus. Basic level is mandatory.   OFFER - Attractive wages and benefits; - Excellent work conditions and environment (Centro Empresarial Lionesa).   For application, please send your CV to: generix.maia@generixgroup.com
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Porto-Porto (Porto)
COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together!   Ready to join us the challenge of digital transformation of prestigious clients?   JOB DESCRIPTION As a Deployment Technician, you will be involved in a team responsible for the deployment of R&D versions in costumer’s environment and assure the proper running of the solution after the setup. This team works on two different shifts between 9am and 10pm (Monday to Friday).   MAIN RESPONSIBILITIES - Ensure the relationship with the customers, and inform them about the status of the requested deployments; - Inform the support team about all the updating services, giving them an overview of the deployments (critical incidents, …); - Ensure a daily follow up of the monitoring reports to check the status of our client’s solutions.   EXPERIENCE REQUIREMENTS - Degree in Software Engineering, Information Technology, Mathematics or similar; - Technical skills in support and deployment, such as CloudOps; - Knowledge of Web Services, IIS, load balancing and SQL Server (index, mirroring, …); - System performance analysis and scripting automation; - Prerequisites: synthesis skills, be able to apply the instructions and procedures and be comfortable on the phone to reassure the customer; - Ability to work in a team and be autonomous; - Fluency in French is mandatory. - Good level of English would be a plus. Basic knowledge is mandatory.   OFFER - Attractive wages and benefits; - Excellent work conditions and environment (Centro Empresarial Lionesa).   For application, please send your CV to: generix.maia@generixgroup.com
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Porto-Porto (Porto)
COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together! Ready to join us the challenge of digital transformation of prestigious clients?   JOB DESCRIPTION As part of the Costumer Support Department of Generix Group, you’ll be involved in a team working on a “3x8h – 7/7days” shifts.   MAIN RESPONSIBILITIES - Creation and processing of customer requests; - Ensure the follow-up of the interactions (Opening, closing, relaunching, customer notification, completion of technical information and escalation actions); - Apply the necessary actions for the first analysis of the incidents, in order to solve the level 1 occurrences according to the SLAs. Provide alternatives and disclosure patches for the costumers; - Management of the relationship with the customer: carry out the necessary and proper communication for the declared incidents and requests, until their resolution; - Escalate incidents and requests: transmission of out-of-order incidents and intervention requests to the appropriated services; - Understand and apply procedures and instructions.   EXPERIENCE REQUIREMENTS - Degree in Software Engineering, Information Technology, Mathematics or similar; - Knowledge of Windows and Linux Operating Systems is required; - Knowledge of network protocols (TCP/IP, http, ftp) will be a plus; - Prerequisites: analytical skills (ex. Analyze and identify the causes of an incident), synthesis skills and be comfortable on the phone in order to reassure the customer. - Ability to work in a team and be autonomous. Be able to apply the instructions and given procedures; - Fluency in French is mandatory; - Good level of English would be a plus. Basic level is mandatory; - Flexibly to work in shifts (day and night): 3x8 hours and 24/7.   OFFER - Attractive wages and benefits; - Excellent work conditions and environment (Centro Empresarial Lionesa).   For application, please send your CV to: generix.maia@generixgroup.com
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Porto-Porto (Porto)
COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together!   Ready to join us the challenge of digital transformation of prestigious clients?   JOB DESCRIPTION As a Deployment Technician, you will be involved in a team responsible for the deployment of R&D versions in costumer’s environment and assure the proper running of the solution after the setup. This team works on two different shifts between 8am and 9pm (Monday to Friday).   MAIN RESPONSIBILITIES - Ensure the relationship with the customers, and inform them about the status of the requested deployments; - Inform the support team about all the updating services, giving them an overview of the deployments (critical incidents, …); - Ensure a daily follow up of the monitoring reports to check the status of our client’s solutions.   EXPERIENCE REQUIREMENTS - Degree in Software Engineering, Information Technology, Mathematics or similar; - Technical skills in support and deployment, such as CloudOps; - Knowledge of Web Services, IIS, load balancing and SQL Server (index, mirroring, …); - System performance analysis and scripting automation; - Prerequisites: synthesis skills, be able to apply the instructions and procedures and be comfortable on the phone to reassure the customer; - Ability to work in a team and be autonomous; - Fluency in French is mandatory. - Good level of English would be a plus. Basic knowledge is mandatory.   OFFER - Attractive wages and benefits; - Excellent work conditions and environment (Centro Empresarial Lionesa).   For application, please send your CV to: generix.maia@generixgroup.com
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Porto-Porto (Porto)
COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together!   Ready to join us the challenge of digital transformation of prestigious clients?   JOB DESCRIPTION As a Deployment Technician, you will be involved in a team responsible for the deployment of R&D versions in costumer’s environment and assure the proper running of the solution after the setup.   MAIN RESPONSIBILITIES - Ensure the relationship with the customers, and inform them about the status of the requested deployments; - Inform the support team about all the updating services, giving them an overview of the deployments (critical incidents, …); - Ensure a daily follow up of the monitoring reports to check the status of our client’s solutions.   EXPERIENCE REQUIREMENTS - Degree in Software Engineering, Information Technology, Mathematics or similar; - Technical skills in support and deployment, such as CloudOps; - Knowledge of Web Services, IIS, load balancing and SQL Server (index, mirroring, …); - System performance analysis and scripting automation; - Prerequisites: synthesis skills, be able to apply the instructions and procedures and be comfortable on the phone to reassure the customer; - Ability to work in a team and be autonomous; - Fluency in French is mandatory. - Good level of English would be a plus. Basic knowledge is mandatory.   OFFER - Attractive wages and benefits; - Excellent work conditions and environment (Centro Empresarial Lionesa).   For application, please send your CV to: generix.maia@generixgroup.com
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Porto-Porto (Porto)
COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together! Ready to join us the challenge of digital transformation of prestigious clients?   JOB DESCRIPTION You will be part of the Costumer Support Department of Generix Group./7days” shifts.   MAIN RESPONSIBILITIES - Creation and processing of customer requests; - Ensure the follow-up of the interactions (Opening, closing, relaunching, customer notification, completion of technical information and escalation actions); - Apply the necessary actions for the first analysis of the incidents, in order to solve the level 1 occurrences according to the SLAs. Provide alternatives and disclosure patches for the costumers; - Management of the relationship with the customer: carry out the necessary and proper communication for the declared incidents and requests, until their resolution; - Escalate incidents and requests: transmission of out-of-order incidents and intervention requests to the appropriated services; - Understand and apply procedures and instructions.   EXPERIENCE REQUIREMENTS - Degree in Software Engineering, Information Technology, Mathematics or similar; - Knowledge of Windows and Linux Operating Systems is required; - Knowledge of network protocols (TCP/IP, http, ftp) will be a plus; - Prerequisites: analytical skills (ex. Analyze and identify the causes of an incident), synthesis skills and be comfortable on the phone in order to reassure the customer. - Ability to work in a team and be autonomous. Be able to apply the instructions and given procedures; - Fluency in French is mandatory; - Good level of English would be a plus. Basic level is mandatory; - Flexibly to work in shifts (day and night): 3x8 hours and 24/7.   OFFER - Attractive wages and benefits; - Excellent work conditions and environment (Centro Empresarial Lionesa).   For application, please send your CV to: generix.maia@generixgroup.com
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Porto-Porto (Porto)
COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together!   Ready to join us the challenge of digital transformation of prestigious clients?   JOB DESCRIPTION You will be part of the Customer Support Department of Generix Group.   MAIN RESPONSIBILITIES - Creation and processing of customer requests; - Ensure the follow-up of the interactions (Opening, closing, relaunching, customer notification, completion of technical information and escalation actions); - Apply the necessary actions for the first analysis of the incidents, in order to solve the level 1 occurrences according to the SLAs. Provide alternatives and disclosure patches for the costumers; - Management of the relationship with the customer: carry out the necessary and proper communication for the declared incidents and requests, until their resolution; - Escalate incidents and requests: transmission of out-of-order incidents and intervention requests to the appropriated services; - Understand and apply procedures and instructions.   EXPERIENCE REQUIREMENTS - Degree in Software Engineering, Information Technology, Mathematics or similar; - Knowledge of SQL is required; - Knowledge of Windows and Linux Operating Systems; - Basic knowledge of network protocols (TCP/IP, http, ftp) will be a plus; - Prerequisites: analytical skills (ex. Analyze and identify the causes of an incident), synthesis skills and be comfortable on the phone in order to reassure the customer. - Ability to work in a team and be autonomous. Be able to apply the instructions and given procedures; - Fluency in French is mandatory; - Good level of English would be a plus. Basic level is mandatory.   OFFER - Attractive wages and benefits; - Excellent work conditions and environment (Centro Empresarial Lionesa).   For application, please send your CV to: generix.maia@generixgroup.com
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Porto-Porto (Porto)
COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together! Ready to join us the challenge of digital transformation of prestigious clients?   JOB DESCRIPTION You would be part of the Costumer Support Department of Generix Group.   MAIN RESPONSIBILITIES - Creation and processing of customer requests; - Ensure the follow-up of the interactions (Opening, closing, relaunching, customer notification, completion of technical information and escalation actions); - Apply the necessary actions for the first analysis of the incidents, in order to solve the level 1 occurrences according to the SLAs. Provide alternatives and disclosure patches for the costumers; - Management of the relationship with the customer: carry out the necessary and proper communication for the declared incidents and requests, until their resolution; - Escalate incidents and requests: transmission of out-of-order incidents and intervention requests to the appropriated services; - Understand and apply procedures and instructions.   EXPERIENCE REQUIREMENTS - Degree in Software Engineering, Information Technology, Mathematics or similar; - Knowledge of Windows and Linux Operating Systems is required; - Knowledge of network protocols (TCP/IP, http, ftp) will be a plus; - Prerequisites: analytical skills (ex. Analyze and identify the causes of an incident), synthesis skills and be comfortable on the phone in order to reassure the customer. - Ability to work in a team and be autonomous. Be able to apply the instructions and given procedures; - Fluency in French is mandatory; - Good level of English would be a plus. Basic level is mandatory; - Flexibly to work in shifts (day and night): 3x8 hours and 24/7.   OFFER - Attractive wages and benefits; - Excellent work conditions and environment (Centro Empresarial Lionesa).   For application, please send your CV to: generix.maia@generixgroup.com
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Porto-Porto (Porto)
COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together!   Ready to join us the challenge of digital transformation of prestigious clients?   JOB DESCRIPTION You would be part of the Customer Suppot Department of Generix Group.   MAIN RESPONSIBILITIES - Creation and processing of customer requests; - Ensure the follow-up of the interactions (Opening, closing, relaunching, customer notification, completion of technical information and escalation actions); - Apply the necessary actions for the first analysis of the incidents, in order to solve the level 1 occurrences according to the SLAs. Provide alternatives and disclosure patches for the costumers; - Management of the relationship with the customer: carry out the necessary and proper communication for the declared incidents and requests, until their resolution; - Escalate incidents and requests: transmission of out-of-order incidents and intervention requests to the appropriated services; - Understand and apply procedures and instructions.   EXPERIENCE REQUIREMENTS - Degree in Software Engineering, Information Technology, Mathematics or similar; - Knowledge of SQL is required; - Knowledge of Windows and Linux Operating Systems; - Basic knowledge of network protocols (TCP/IP, http, ftp) will be a plus; - Prerequisites: analytical skills (ex. Analyze and identify the causes of an incident), synthesis skills and be comfortable on the phone in order to reassure the customer. - Ability to work in a team and be autonomous. Be able to apply the instructions and given procedures; - Fluency in French is mandatory; - Good level of English would be a plus. Basic level is mandatory.   OFFER - Attractive wages and benefits; - Excellent work conditions and environment (Centro Empresarial Lionesa).   For application, please send your CV to: generix.maia@generixgroup.com
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Porto-Porto (Porto)
COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together! Ready to join us the challenge of digital transformation of prestigious clients?   JOB DESCRIPTION As part of the Costumer Support Department of Generix Group, you’ll be involved in a team working on a “3x8h – 7/7days” shifts.   MAIN RESPONSIBILITIES - Creation and processing of customer requests; - Ensure the follow-up of the interactions (Opening, closing, relaunching, customer notification, completion of technical information and escalation actions); - Apply the necessary actions for the first analysis of the incidents, in order to solve the level 1 occurrences according to the SLAs. Provide alternatives and disclosure patches for the costumers; - Management of the relationship with the customer: carry out the necessary and proper communication for the declared incidents and requests, until their resolution; - Escalate incidents and requests: transmission of out-of-order incidents and intervention requests to the appropriated services; - Understand and apply procedures and instructions.   EXPERIENCE REQUIREMENTS - Degree in Software Engineering, Information Technology, Mathematics or similar; - Knowledge of Windows and Linux Operating Systems is required; - Knowledge of network protocols (TCP/IP, http, ftp) will be a plus; - Prerequisites: analytical skills (ex. Analyze and identify the causes of an incident), synthesis skills and be comfortable on the phone in order to reassure the customer. - Ability to work in a team and be autonomous. Be able to apply the instructions and given procedures; - Fluency in French is mandatory; - Good level of English would be a plus. Basic level is mandatory; - Flexibly to work in shifts (day and night): 3x8 hours and 24/7.   OFFER - Attractive wages and benefits; - Good team spirit and collaborative environment.   For application, please send your CV to: generix.maia@generixgroup.com
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Porto-Porto (Porto)
COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together! Ready to join us the challenge of digital transformation of prestigious clients?   MAIN RESPONSIBILITIES - Creation and processing of customer requests; - Ensure the follow-up of the interactions (Opening, closing, relaunching, customer notification, completion of technical information and escalation actions); - Apply the necessary actions for the first analysis of the incidents, in order to solve the level 1 occurrences according to the SLAs. Provide alternatives and disclosure patches for the costumers; - Management of the relationship with the customer: carry out the necessary and proper communication for the declared incidents and requests, until their resolution; - Escalate incidents and requests: transmission of out-of-order incidents and intervention requests to the appropriated services; - Understand and apply procedures and instructions.   EXPERIENCE REQUIREMENTS - Degree in Software Engineering, Information Technology, Mathematics or similar; - Knowledge of Windows and Linux Operating Systems is required; - Knowledge of network protocols (TCP/IP, http, ftp) will be a plus; - Prerequisites: analytical skills (ex. Analyze and identify the causes of an incident), synthesis skills and be comfortable on the phone in order to reassure the customer. - Ability to work in a team and be autonomous. Be able to apply the instructions and given procedures; - Fluency in French is mandatory; - Good level of English would be a plus. Basic level is mandatory;   OFFER - Attractive wages and benefits; - Good team spirit and collaborative environment.   For application, please send your CV to: generix.maia@generixgroup.com
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Porto-Porto (Porto)
COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together!   Ready to join us the challenge of digital transformation of prestigious clients?   JOB DESCRIPTION As a Talent Acquisition Specialist you will be part of the HR team in Porto office. You will be able to use your capability to find and evaluate the skills of candidates, using efficient sourcing strategies and technical evaluation methods, to allow the attraction and successful hire of the best people to the right roles. As part of the HR team, you will also contribute to the continuous improvement of our processes and be part of a strong employee experience plan. You will also be a key member on spreading our company values and culture.   MAIN RESPONSIBILITIES - Establish an amazing candidate experience during the application process based on empathy and trust; - Be able to engage candidates; - Elaborate and post job advertisements on internal and external platforms; - Screen matching candidate profiles; - Conduct interviews to assess relevant knowledge, skills, experience, etc; - Manage the offer process and conduct background checks; - Create and run reports and databases; - Identify and address potential improvements; - Foster the relationship with hiring managers to validate information and create the best strategy of recruitment.   EXPERIENCE REQUIREMENTS - Degree in HR, Management, Social Sciences or similar area; - Proven professional experience within Recruitment of 2+ years, preferably in the IT field; - Knowledge in employee assessments and evaluation of technical capabilities; - Knowledge of recruitment methods; - Deep understanding of efficient sourcing plans; - Autonomy and ability to work independently; - Strong organization and communication skills; - Positive can-do attitude; - Very good language skills in French and English; - Good IT skills such as MS-Office.   OFFER - Competitive compensation; - Continuous training and professional development; - Health insurance; - Good team spirit and collaborative environment (Centro Empresarial Lionesa).   For application, please send your CV to: generix.maia@generixgroup.com
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Porto-Porto (Porto)
  COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together! Ready to join us the challenge of digital transformation of prestigious clients?   MAIN RESPONSIBILITIES - Creation and processing of customer requests; - Ensure the follow-up of the interactions (Opening, closing, relaunching, customer notification, completion of technical information and escalation actions); - Apply the necessary actions for the first analysis of the incidents, in order to solve the level 1 occurrences according to the SLAs. Provide alternatives and disclosure patches for the costumers; - Management of the relationship with the customer: carry out the necessary and proper communication for the declared incidents and requests, until their resolution; - Escalate incidents and requests: transmission of out-of-order incidents and intervention requests to the appropriated services; - Understand and apply procedures and instructions.   EXPERIENCE REQUIREMENTS - Degree in Software Engineering, Information Technology, Mathematics or similar; - Knowledge of Windows and Linux Operating Systems is required; - Knowledge of network protocols (TCP/IP, http, ftp) will be a plus; - Prerequisites: analytical skills (ex. Analyze and identify the causes of an incident), synthesis skills and be comfortable on the phone in order to reassure the customer. - Ability to work in a team and be autonomous. Be able to apply the instructions and given procedures; - Fluency in French is mandatory; - Good level of English would be a plus. Basic level is mandatory;   OFFER - Attractive wages and benefits; - Good team spirit and collaborative environment.    
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Porto-Porto (Porto)
COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together! Ready to join us the challenge of digital transformation of prestigious clients?   MAIN RESPONSIBILITIES - Creation and processing of customer requests; - Ensure the follow-up of the interactions (Opening, closing, relaunching, customer notification, completion of technical information and escalation actions); - Apply the necessary actions for the first analysis of the incidents, in order to solve the level 1 occurrences according to the SLAs. Provide alternatives and disclosure patches for the costumers; - Management of the relationship with the customer: carry out the necessary and proper communication for the declared incidents and requests, until their resolution; - Escalate incidents and requests: transmission of out-of-order incidents and intervention requests to the appropriated services; - Understand and apply procedures and instructions.   EXPERIENCE REQUIREMENTS - Degree in Software Engineering, Information Technology, Mathematics or similar; - Knowledge of Windows and Linux Operating Systems is required; - Knowledge of network protocols (TCP/IP, http, ftp) will be a plus; - Prerequisites: analytical skills (ex. Analyze and identify the causes of an incident), synthesis skills and be comfortable on the phone in order to reassure the customer. - Ability to work in a team and be autonomous. Be able to apply the instructions and given procedures; - Fluency in French is mandatory; - Good level of English would be a plus. Basic level is mandatory;   OFFER - Attractive wages and benefits; - Good team spirit and collaborative environment.   For application, please send your CV to: generix.porto@generixgroup.com
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Porto-Porto (Porto)
COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together!   Ready to join us the challenge of digital transformation of prestigious clients?   JOB DESCRIPTION As a Deployment Technician, you will be involved in a team responsible for the deployment of R&D versions in costumer’s environment and assure the proper running of the solution after the setup.   MAIN RESPONSIBILITIES - Ensure the relationship with the customers, and inform them about the status of the requested deployments; - Inform the support team about all the updating services, giving them an overview of the deployments (critical incidents, …); - Ensure a daily follow up of the monitoring reports to check the status of our client’s solutions.   EXPERIENCE REQUIREMENTS - Degree in Software Engineering, Information Technology, Mathematics or similar; - Technical skills in support and deployment, such as CloudOps; - Knowledge of Web Services, IIS, load balancing and SQL Server (index, mirroring, …); - System performance analysis and scripting automation; - Prerequisites: synthesis skills, be able to apply the instructions and procedures and be comfortable on the phone to reassure the customer; - Ability to work in a team and be autonomous; - Fluency in French is mandatory. - Good level of English would be a plus. Basic knowledge is mandatory.   OFFER - Attractive wages and benefits; - Good team spirit and collaborative environment.   For application, please send your CV to: generix.porto@generixgroup.com
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Coimbra-Coimbra (Coimbra)
Who are “We”? Notify is a hyper-growing technology start-up that uses real time and AI to serve customer relationships. Founded in 2014, Notify is revolutionizing customer relations thanks to the rapid deployment of its proprietary technology. Notify relies on a team of around fifty passionate employees in three countries: France, Brazil, Portugal. Among its customers you can find Bouygues Telecom, AccorHotels, Carrefour… but also pure-players like Voyage Privé, Bazarchic and Showroomprivé!   ‪Your Role Reporting directly to the head of the Customers & Data department, you will participate in the technical implementation, launch and monitoring of the use of Notify. You will ensure that a very high level of execution quality is maintained, primarily guided by the satisfaction of our customers. You will be in charge of a portfolio of customers with whom you will be in direct contact. Your mission will be to support your customers in their long-term implementation and use needs of Notify (customer setup, internal account coordination with Technical Teams and the Customer Sucess)     ‪Profile / Backgrounds You know that the digital world requires more and more technical knowledge and you have a learning capacity that allows you to quickly assimilate this new information. You possess knowledge in: - MySQL; - HTML; - CSS;     You have a pronounced taste for creating new solution and have a curious mind, you have the ability to creatively find solutions and solve problems. You are methodical, rigorous and organized. You have an excellent relationship with your peers and are Teamwork oriented.   ‪Expected qualities: You have good analytical skills, a strong sense of team communication, you are organized and have a great capacity for synthesis. Your curiosity, your openness and your sense of humor will be welcome within the Notify team.   ‪Place of Work Coimbra - Portugal   ‪If you want to apply Send your resume to: monica@notify-group.com
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Porto-Porto (Porto)
  COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together!   Ready to join us the challenge of digital transformation of prestigious clients?   JOB DESCRIPTION The Application Production Technician is in charge and responsible for any application roll-out, patch or release upgrade on the operational Cloud environments.   MAIN RESPONSIBILITIES - Set and deploy applications registered in Generix Service Catalog, according to the existing processes; - Update and guarantee a continuous follow up of change requests with customers and partners; - Implement change management acts according to existing and documented standards defined in the company; - Be responsible and assure a quality control and risk assessment before implementation; - Ensure a post-implementation review with the customer and partners; - Produce activity reports for the team manager on daily basis.   EXPERIENCE REQUIREMENTS - Level 4/5 in Computer Science, Electronic or similar. Degree in Information Technology, Mathematics or similar will be a plus; - Experience in the contact and resolution of the requests made by the customer and partners; - Knowledge of Linux or Windows operating systems; - Knowledge of protocols: HTTP, FTP, SFTP, etc; - Fluency in French and English (speaking and writing) is required; - Knowledge of PostgreSQL would be a plus; - Knowledge of EDI would be a plus.   PERSONAL SKILLS - Collaborative attitude and proactive mindset; - Curious, open mindedness, ability to adapt and not afraid to leave the comfort zone; - Excellent communication and interpersonal skills; - Ability to prioritize customer requests on daily basis; - Expertise problem solving skills; - Willing to collaborate and strengthen the relationship between the teams.   OFFER - Attractive wages and benefits; - Good team spirit and collaborative environment (Centro Empresarial Lionesa).   For application, please send your CV to: generix.porto@generixgroup.com  
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Lisboa-Lisboa (Lisboa)
Sensei is a technology company launched in 2017, designing the most advanced and state-of-the-art store automation system. We are redefining the way retail works and built the only enterprise-class system ready for wide deployment across multiple existing stores. Trough AI-powered computer vision systems, sensor fusion and unique algorithms we offer the smoothest shopping experience, where customers grab what they want and leave! We are actively looking for a highly driven Operations Manager to ensure our products' smooth-running, services' deployment and customer satisfaction. What you'll be doing: We're looking for a leader at the intersection of Operations, Leadership and Product. This person will be in charge of the company's deployments of computer vision technology in retail stores. We seek a professional with a broad skill set to take on responsibility for this array of areas, develop processes for delivering them, install the hardware at client sites and build out the team as the company grows its base in pair with the Deployment Manager, CTO and CEO. Leadership Build and lead a team of field logistics and installation professionals; Find, retain and manage top-grade contractors/suppliers across the geographies we operate; Frequently assume a general contractor role by independently solving problems in the field. Client Management Build the customer engagement playbooks; Relationship management with retailers; Ownership of expectations; working with account management so that we under-promise and over-deliver. Project Management Build the Store deployment Playbooks; Orchestration of processes and operational chronograms across organizations; Document and regularly update best practices for field operations; Create the training of new field operations recruits; Ownership of success. Supply Chain Management Negotiate prices and manage delivery timelines; Components: electronic, mechanical, system; Services: manufacturing, assembly & test, construction; Travel (20% >). About you: Excellent time management and organizational skills; 2/3+ years of relevant leadership experience in a reputable company/startup; 2+ years of relevant experience of Kaizen methodology is a strong plus; 2+ years of experience in B2B operations, in deploying hardware and software solutions; Fluent in business English. French, Spanish, Portuguese or German language skills are a strong plus; Strong analytical and quantitative skills; ability to use hard data and metrics to back up assumptions, recommendations, and drive actions; A proactive communicator who has experience building presentations and sales funnel playbooks from scratch. Benefits & Perks Amazing personal growth experience - The rare chance of having decision ownership and direct impact on the growth of a venture-backed startup; Remote and flexible working hours – as long as you get the work done; Ownership - This is the most exciting time to join Sensei, and you'll have direct input and influence on the direction we take; Motivating compensation – Competitive compensation package; Working with a motivated and talented team - A fun and supportive office environment working alongside some real experts; Impactful work – you'll have a rare opportunity to build a product literally used by millions of people across the world; A holiday allowance of 24 days per year; Top of the range equipment to help you do your job to the highest possible standard; Regular learning meetings as part of our growth-mindset culture Does it sound like "the job" you're looking for? Amazing! Apply then:) Link: https://sensei.teamtailor.com/jobs/1063007-operations-manager
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Porto-Porto (Porto)
We’re looking for an outstanding Social Media Manager.   You’ll be responsible for: Be 100% responsible and accountable for the assigned client social accounts Responsible for day-to-day communication with the client and for the long-term relationship with the client. Introduce new marketing and industry trends to the agency. Responsible for deliver the project within the agreed time plan. Write briefings and de-briefings. Create marketing campaign on Facebook Ads, Google Ads and other media platforms. Develop, organise and plan content for all of our clients Formulate social media strategies. Contact with 3rd party support teams Develop Analytic reports and present them to client Develop and Monitor SEO and user engagement and suggest content optimization Communicate with industry professionals and influencers via social media to create a strong network Turn fans IN.TO customers and customers IN.TO brand advocates   The talent we’re looking needs to WOW us, bring fresh and out-of-the box-ideas and be able to fit perfectly within the company’s culture.   Some skills you need to nail and are mandatory: Excellent eye for detail Accountability and ownership of your projects Excellent communication skills Speak and write English (we have international clients and partnerships) Speak and write perfect Portuguese Master Facebook Ads and Google Ads as well as all social media platforms (examples: Facebook, Instagram, Twitter, Pinterest, TikTok, LinkedIn, etc.) Use Social Media tools, Hootsuite, Canva, Google Trends, etc. Master website platforms in terms of editing, changing content, etc. (Shopify, Wordpress, Wix, etc.) You’ll need to have an analytic drive but also a creative vein Excellent SEO and content creation skills   Some bit and bobs we appreciate, but are not mandatory: Some sort of education degree + 4 years of experience in a similar position, preferably on agency side Familiarity with web design platforms and publishing Familiarity with Adobe Package it’s a big plus   Please do not send us an Europass CV, because, where’s the fun in that? Also, we would like to see your presentation letter/email. So, if you think you’re the right match, send us your CV and/or portfolio to info@intoagency.com. We do analyse all the candidates carefully and in detail, but unfortunately, we do not have time to reply to all. And for that, we apologise in advance. However, if we think you’re a good fit, we’ll contact you within 2 weeks of your application.
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Porto-Porto (Porto)
We’re looking for an amazing Account Manager.   Responsibilities: Be 100% responsible and accountable for the assigned client accounts Responsible for day-to-day communication with the client and for the long-term relationship with the client. Introduce new marketing and industry trends to the agency. Responsible for project management and making sure the project is delivered according to previously defined briefing and timings (from the concept to the final delivery). Write briefings and de-briefings. Be the bridge between client and creative team Organize and lead marketing campaigns, across channels Formulate digital and marketing strategies. Define budgets for customers, as well as develop, monitor and organize the entire billing process Present creative works or any other scope to clients, including pitches or RFPs.   The talent we’re looking needs to WOW us, bring fresh and out-of-the box-ideas and be able to fit perfectly within the company’s culture.   Some skills you need to nail and are mandatory: Excellent eye for detail Accountability and ownership of your projects Excellent communication skills Speak and write English (we have international clients and partnerships) Speak and write perfect Portuguese Knowledge of email marketing tools (such as Mailchimp, E-goi, Hubspot, etc.) Master website platforms in terms of editing, changing content, etc. (Shopify, Wordpress, Wix, etc.)   Some bit and bobs we appreciate, but are not mandatory: Some sort of education degree + 4 years of experience in a similar position, preferably on agency side Familiarity with Adobe Package would be really nice     Please do not send us an Europass CV, because, where’s the fun in that? Also, we would like to see your presentation letter/email. So, if you think you’re the right match, send us your CV and/or portfolio to info@intoagency.com. We do analyse all the candidates carefully and in detail, but unfortunately, we do not have time to reply to all. And for that, we apologise in advance. However, if we think you’re a good fit, we’ll contact you within 2 weeks of your application.
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