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Required manpower clients


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Portugal (Todas as cidades)
Our client is looking to recruit a lawyer experienced in financial services and crypto-assets to join its fast-growing team. You will be working on regulatory matters falling within the scope of the European Union and Maltese legislative frameworks as well as have the opportunity to touch upon regulatory matters pertaining to other jurisdictions across other continents. Variety and novelty of work are one of the benefits for this role, as well as being exposed to some of the most prominent players in the industry. This is a brilliant opportunity to join a highly experienced and driven team, with ample flexibility and support to further one’s knowledge and professional development. The Job As a Legal Counsel, you will be: - Providing legal support and regulatory advice to clients, primarily in relation to crypto-assets, company law, investment services, financial institutions, capital markets and funds; - Drafting of legal opinions, including among others, classifying tokens/crypto-assets under various legal regimes; - Drafting and reviewing of agreements, policies, procedures or any other documents required by clients and/or our client. Communicating effectively with external parties, including local and foreign competent authorities and external consultants; - Assisting clients with licence applications, including drafting/ reviewing of business plans and liaising with competent authorities. - Keeping up to date with legislative and regulatory changes affecting the business, including the financial services and crypto-asset sectors. The Requirements: - A graduated lawyer* with at least three years’ worth of hands-on experience in investment services, financial institutions and/or capital markets and a keen interest in following the latest developments across such industries, particularly the crypto-asset industry; - Preference will be given to those candidates who also have additional experience or working knowledge in data protection and intellectual property law. - A strong grasp of company law, contract law, European Union law and financial services legislation; - Strong client relationship management skills, able to communicate effectively through various channels; - A personality driven by excellence with a high-standard service mentality when dealing with clients and thirdparties; - An ability to work in a fast-paced environment and remaining composed under pressure; and - Fluency in the English language, both spoken and written is a must.
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Espanha (Porto)
We are Plexus Tech, a technology company specializing in IT services and products, was founded on the talent and capabilities of our teams. A team of 2,500 professionals developing technology products and services that make life better for people, companies and institutions. Based on a model of proximity, speed and flexibility. Among our main international clients are practically all the companies on the Madrid stock exchange, but also some companies listed on the American stock exchanges, as well as large e-commerce companies, tour operators, airlines and financial entities. We are increasing our team to become part of an important International Telecommunications Operator. Do you accept the challenge to work with the market's leading technologies? Then join the Plexus Tech family! If you want to progress and face new challenges, this is the opportunity. Senior Cloud Identity Engineer will work together inside the cloud platform team on the development and improvement of the platforms in our Cloud and Kubernetes providers and in the analysis of new capabilities or functionalities that our consumers may require focused on secrets and identity management tools and governance. Working together with the rest of the platform teams and the product agile teams, providing them the automations and standardizations necessary to consume our services in a homogeneous and independent way. Our Cloud Identity Engineer specialist must have extensive experience in highly demanding architectures on cloud environments mainly AWS, secrets and identity management tools, automation experience, infrastructure as code, K8s platforms administration and small application development over k8s experience.   Job responsibilities: Technically evolve our Cloud platforms to provide the best product experience.  Evolution and maintenance of the K8s platform.  Design, maintain and improve the IAC modules that our clients will use.  Participate in the definition of new solutions and technological platforms.  Assist and advise product teams in far-reaching technological changes.  Identify possibilities for improvement and / or automation of internal processes.  Define and development of the identity management platform  Ensure the stability of the platform  Be part of the 24x7 guard team     Required knowledge:  Experience with cloud computing platforms AWS, container services.  Experience in IAC tools.   Expertise on Terraform.  Knowledge of security best practices in hardening and protecting cloud/on-prem environments, networks, servers, endpoints, applications, and databases.  Experience in configuration and deployment management tools. Especially Ansible  Understand and manage SSH key management creating platforms, policies and safes within HashiCorp Vault or secrets management.  Expertise with governance and managing secret standards and auto-rotation of keys/credentials are implemented and operating effectively.  Experience with monitoring/logging IAM services, including applications and systems, and resolve or escalation issues as and when required.  Expertise with IAM and secrets/key integration technologies and process flows for user lifecycle management.  Knowledge of development tools and continuous integration. Jenkins, Git  Deep knowledge of Cloud architecture and best practices.  Python application development knowledge  Experience in Linux systems administration  Fluent English   Desirable knowledge:  Technical reference and leadership abilities  Strong technical, logical, analytical and problem-solving skills  Team player with an agile mind-set  Able to work under pressure and with shifting priorities  What we offer: Integration in a solid company, recognised at i
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Lisboa-Lisboa (Lisboa)
Job Title: Legal Assistant (Part-time) Location: Lisbon, Portugal   Job description Our client is a consulting firm, which promotes an international lifestyle for their clients and develops individual solutions to remove visa restrictions. We are seeking a highly organized and motivated Legal Assistant to support our team of lawyers. This is a part-time position to be held in our office in Lisbon.   Responsibilities   - Translating legal documents from English, Russian and Portuguese - Scanning, marking and organizing legal documents - Preparing legal documents for review and filing - Conducting legal research and analysis as needed - Coordinating meetings and communicating with clients and other stakeholders - Providing general administrative support to lawyers as needed   Requirements:   - English - В2-C1; - Portugal - А2-В1; - Russian - advanced; - Strong attention to detail and ability to multitask - Excellent organizational and time management skills - Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) - Prior experience as a legal assistant or in a related field is a plus, but not required - Currently enrolled in a legal studies program or recently graduated is a plus, but not required   This is an excellent opportunity for a motivated individual who is interested in pursuing a career in law. We offer a supportive work environment and opportunities for professional growth and development. If you meet the qualifications listed above, please submit your resume and cover letter for consideration.  
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Lisboa-Lisboa (Lisboa)
Tech Organization focused on the optimization of resources, be it time, space, vehicles, staff or natural resources. Company with more than 100 employees, headquarters in the center of Lisbon.   You will do Be part of (and just to start off!) an innovative project, where an intelligent system extracts knowledge from large volumes of data through the application of Artificial Intelligence and Data Science techniques. Remote sensing techniques are employed through the use of drones, satellites, and sensors. Use Data Science and other sophisticated techniques to explore large volumes of data, identifying patterns, trends and correlations. Use Data Science and other sophisticated techniques to make descriptive, predictive and prescriptive analysis, in order to help our clients, make better decisions. Be challenged to solve complex Artificial Intelligence, Mathematics and Software Engineering problems.   Required skills and experience BSc or MSc in Computer Science, Mathematics, Statistics or related fields Solid knowledge of Mathematics and Statistics Experience working with Data Science for at least 2 years Experience in software development in Python and R Analytical capacity to solve complex problems through data-driven techniques or other technologies Proficiency in Machine Learning Proficiency in English Team spirit Critical and constructive thinking mindset Strong communication skills Creativity and strong initiative skills         Valued additional experience Knowledge of software development in Apache Spark, SQL and C++ Knowledge of Artificial Intelligence techniques Knowledge of web technologies Knowledge of technologies related to agriculture and transports   What we offer Highly flexible work policy - work at home, at the office, or both. You decide! International projects with some of the most demanding clients in the world A cooperative, informal and knowledge-sharing culture @ the Office - fruit and coffee, available all day to keep energy levels going! Offices located in the city center Bonuses for performance, excellence, referral, and innovative ideas Health insurance for you & your family Extra paid leave due to health issues (depends on performance evaluation) Extended holidays period (25 days) Access to multiple corporate partners with discount & benefits Company Running & Walking Club
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Lisboa-Lisboa (Lisboa)
Who are we? We are a digital marketing agency based in Lisbon, specialized in web marketing. As part of our growth, we are looking for several talents to build our team. Immersed in the heart of our activity for our international clients, publishing houses in the field of entertainment, your mission as Affiliate Manager Senior will be to identify and prospect affiliates for the purpose of generating leads with an international dimension for our agency’s clients. Our goal: PERFORMANCE! Mission: Prospecting for new partners of lead generation: networks and publishers /mainly EMAIL and DISPLAY / CPL and CPM: identification, negotiation, campaign set-up, monitoring and results optimization. Internal Reporting of Portfolio Performance Day-to-day KPI optimization Budget control and compliance with its requirements To accompany you in these exciting missions, you will have access to: Big budgets for launching campaigns and partners. Participation in the largest conferences in the world to identify new partners and meet your contacts (Affiliate World, Affiliate Summit in Europe, USA, Latin America, Middle East) A team that will accompany you in your professional development. Required skills: At least 2 years' experience in a similar role Good negotiation skills and commercial techniques Knowledge of Excel and data analysis Fluent in English, any other language, like French, will be appreciated Knowledge of advertising formats and their affiliation goals and metrics Ability to work collaboratively and with a very strong team spirit Having a ready-to-go Affiliate Partner Portfolio is an asset   If you recognize yourself in this profile and are interested in the position we offer, send us your application in English or French (cover letter, CV with recent photograph) to the email: drh@logdirect.net
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Lisboa-Lisboa (Lisboa)
Uniplaces is building a trusted, global brand for students. We believe in empowering student mobility and we have started by making the process of finding accommodation easier. We’re solving real-life pains and we’re backed by top-tier investors such as Atomico, Octopus Investments, Shilling Capital Partners, and Caixa Capital to help us achieve this better and faster. We are an internationally-minded company with an extremely talented team and global ambitions. Our decisions are driven by our core values of Passion, Impact, Trust, and Team Spirit - with which we aim at having a company where everyone feels accountable and empowered to achieve their full potential. About the Operations Team Every day, more than 5000 nights are booked by students from 175 nationalities in 33 different cities on uniplaces.com. Our Operations team that embraces 14 nationalities and works across 6 different languages, ensures that every interaction with customers is focused on improving the student and landlord experience, so that room search becomes as easy as buying a flight ticket.   What can you expect from this experience? The nature of the work has to do with making calls and sending emails to maximize the most out of your interactions with our Key Accounts here at Uniplaces. You will be helping the main markets in Uniplaces and you will contribute to developing our collaborations with them.     What will your mission be? - You will manage and update the properties’ availability, through phone contact with our clients; NO “cold” calls, all these clients are already working with us - You will add new offers on existing properties and help on completing them when needed; - You will proactively coordinate all the communication with landlords, account managers, and team leader, in case of any extra help redirecting them to the right colleague/department; - You will use tools and files that allow you to update availability, prices, and any other rental and offer conditions for our accommodation providers Requirements What is the profile we are looking for? Fluent in French and English (other languages are a plus); International-minded and able to cope with working alongside talented people from 16 different nationalities; A mix of an easy-going-communicative-proactive-dynamic-funky-positive person who is not afraid to jump into this amazing environment! We also expect you to be flexible and have an eagerness to learn since it’s the greatest recipe to thrive in a startup environment.   What else do you need to know? This job is based in Lisbon, although it is currently remote An internship contract with a duration of 6 months An internship grant + meal allowance will be provided An amazing experience within an international environment Required availability of 40 hours a week Does it sound like the job for you? Great! Please apply below and let us know why you believe you're the perfect fit for the role:) https://uniplacescareers.recruitee.com/o/key-account-support-intern-french-speaker Note: Please send your CV in English.
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Lisboa-Lisboa (Lisboa)
Description: Uniplaces is building a trusted, global brand for students. We believe in empowering student mobility and we have started by making the process of finding accommodation easier. We’re solving real-life pains and we’re backed by top-tier investors such as Atomico, Octopus Investments, Shilling Capital Partners, and Caixa Capital to help us achieve this better and faster. We are an internationally-minded company with an extremely talented team and global ambitions. Our decisions are driven by our core values of Passion, Impact, Trust, and Team Spirit - with which we aim at having a company where everyone feels accountable and empowered to achieve their full potential. About the Operations Team Every day, more than 5000 nights are booked by students from 175 nationalities in 33 different cities on uniplaces.com. Our Operations team that embraces 14 nationalities and works across 6 different languages, ensures that every interaction with customers is focused on improving the student and landlord experience, so that room search becomes as easy as buying a flight ticket.   What can you expect from this experience? The nature of the work has to do with making calls and sending emails to maximize the most out of your interactions with our Key Accounts here at Uniplaces. You will be helping the main markets in Uniplaces and you will contribute to developing our collaborations with them.     What will your mission be? - You will manage and update the properties’ availability, through phone contact with our clients; NO “cold” calls, all these clients are already working with us - You will add new offers on existing properties and help on completing them when needed; - You will proactively coordinate all the communication with landlords, account managers, and team leader, in case of any extra help redirecting them to the right colleague/department; - You will use tools and files that allow you to update availability, prices, and any other rental and offer conditions for our accommodation providers Job requirements What is the profile we are looking for? Fluent in Italian and English (other languages are a plus); International-minded and able to cope with working alongside talented people from 16 different nationalities; A mix of an easy-going-communicative-proactive-dynamic-funky-positive person who is not afraid to jump into this amazing environment! We also expect you to be flexible and have an eagerness to learn since it’s the greatest recipe to thrive in a startup environment.   What else do you need to know? This job is based in Lisbon, although it is currently remote An internship contract with a duration of 6 months An internship grant + meal allowance will be provided An amazing experience within an international environment Required availability of 40 hours a week Does it sound like the job for you? Great! Please apply below and let us know why you believe you're the perfect fit for the role:) Note: Please send your CV in English.
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Lisboa-Lisboa (Lisboa)
Description As a Patch Management Analyst, you will develop maintenance schedules, deploy software updates, monitor deployments for our clients. You will also assist in maintaining update collections by completing moves, adds, and changes per client request. Attention to detail, the ability to comprehend technical release notes, and creating patching activity reports is required. Responsibilities Strategy b'&' Planning b'/xc2/xb7' Develop patch maintenance schedules to meet client requirements to maintain compliance for software updates and contracts. b'/xc2/xb7' Review software patch release notes for compatibility and installation processes. b'/xc2/xb7' Schedule maintenance windows for client deployments, following all implemented processes. b'/xc2/xb7' Create pre and post patch reports and present results to internal and client stakeholders. Acquisition b'&' Deployment b'/xc2/xb7' Complete patch management agent installs and resolve issue with non-functioning agents. b'/xc2/xb7' Assist clients with developing maintenance windows that meet the requirements for patch cadence while reducing impact to normal business operations. Operational Management b'/xc2/xb7' Create knowledge articles to document software patch deployment and remediation tasks. b'/xc2/xb7' Complete emergency (zero day) patch deployments. b'/xc2/xb7' Monitor and remediate patching activity across a range of maintenance schedules. b'/xc2/xb7' Manage and ensure effectiveness of security solutions, including firmware upgrades, anti-virus solutions, and software patches. b'/xc2/xb7' Establish and maintain regular written and in-person communications with the client regarding pertinent Patch Management activities. b'/xc2/xb7' Perform routine audits of patching activity to confirm all updates are being applied and reported correctly. b'/xc2/xb7' Participate in routine audits to record patch levels and create reports to meet compliance. Tipo de oferta: Perb'/xc3/xad'odo Integral
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Portugal
Nursing Jobs UK Gloucestershire and Oxfordshire Reach Health Recruitment is a company specialised in the global recruitment of Health Professionals. We work with a vast range of medical professionals including nurses, doctors, and allied healthcare professionals. Reach Health Recruitment has an active European presence in Spain, Portugal, Romania, Italy, Poland, Bulgaria, Lithuania, Slovakia and in the Czech Republic. We work with clients in both the public and private health sectors. We are searching for 75 Nurses with or without working experience working experience is NOT required to work in the following areas: Geriatric Care, Palliative Care, Mental Health, Dementia Care, Learning Disabilities and Physical Disabilities. The employer is considered one of the largest and most prestigious groups of Care Homes in the UK with several awards and distinctions, and a long standing tradition of providing Care at the highest standards. The available vacancies are for Gloucestershire and Oxfordshire in the following locations: Bourton on the Water, Gloucestershire Brockworth, Gloucestershire Cheltenham, Gloucestershire Coleford, Gloucestershire Dursley, Gloucestershire Gloucester, Gloucestershire Mitcheldean, Gloucestershire Quedgeley, Gloucestershire Stonehouse, Gloucestershire Stroud, Gloucestershire Westbury on Severn, Gloucestershire Chipping Norton, Oxfordshire Banbury, Oxfordshire Bicester, Oxfordshire Henley-on-Thames, Oxfordshire Final Interviews with the employer will be held via SKYPE Videoconference. Requirements European Union Nursing Degree European Union Citizenship With or without working experience candidates without working experience the employer will provide paid professional training Good English communication skills written and spoken Motivation to work with this type of patients. NMC Registered or at least in process of registration Employer offers Permanent Contract Initial and continuous training fully paid by the employer 36 hours Contract 13.77 Pounds per hour and 1 Pound extra for nights between 23:00 06:00 Possibility of extra hours. Career progression and paid training courses. 2 months subsidized accommodation Career progression and paid training courses.The employer has a large training department so can support with their nurses in any gaps in clinical knowledge. There is a lot of career development within the Trust from Nurse they can become a Lead Nurse Dementia Lead, Wound Care Lead, Medication Lead for the home the could become a Senior Nurse, Deputy Home Manager and Home Manager. If you wish to apply or obtain further information please send us your updated English CV your availability for a Skype interview to info@reach-hr.com
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Aveiro-Aveiro (Aveiro)
Develop and support Audio-over-IP distribution systems.     Join Barix, a globally recognized technology provider in the Audio over IP space.     Barix AG is looking for an Audio HW Engineer to work in our offices located in Aveiro, Portugal. We are looking for someone with experience in the audio HW design field, preferably in professional audio devices.   Together with a team of professional and talented colleagues you will have the opportunity to shape your job and contribute developing BARIX solutions that are used in multiple applications around the world.   As a Barix employee, YOU are the key to our success. Come join our dynamic international team and be a part of our exciting business. We offer a stimulating and challenging job in our small agile company with truly international reach.    Your responsibilities   Development of HW designs for boards carrying high quality audio signals Contribute to maintain and update Barix’s HW and SW development platform Benchmarking of analog and digital audio characteristics Support internal and external development teams in debugging existing solutions   Professional Qualifications Required to Succeed   University degree in electronic and telecommunications engineering Proficient skills in integration of HW and SW solutions Capability to understand complex systems Ability to read, correct and re-design HW schematics and PCB layouts Mastery in at least one of the following fields: Power, digital and analog grounding Deep understanding of analog systems Audio signal processing and amplification Audio codecs Very advantageous previous experience in at least one of these areas: Half/Full-duplex systems Balanced/Unbalanced audio signal processing Systematic way of working using planning tools in agile teams (e.g. Jira) Familiar with HW design tools (e.g. Eagle, Altium, etc.) Reliability in technical documentation writing Willingness to adapt to new technologies in an international fast-paced environment Local and remote team-player with good communication skills Fluency in English   What we offer High level of independence and responsibility in a small agile technology company Exposure to a truly international business with relationships and clients around the world A multi-cultural team of motivated workers A successful technology company that is in existence for over 15 years 
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Aveiro-Aveiro (Aveiro)
Develop and support Audio-over-IP distribution systems. Join Barix, a globally recognized technology provider in the Audio over IP space. Barix AG is looking for a Linux Audio Engineer to work in our offices located in Aveiro, Portugal. We are looking for someone with experience in the audio processing field, preferably in Linux embedded devices. Together with a team of professional and talented colleagues you will have the opportunity to shape your job and contribute developing BARIX solutions that are used in multiple applications around the world. As a Barix employee, YOU are the key to our success. Come join our dynamic international team and be a part of our exciting business. We offer a stimulating and challenging job in our small agile company with truly international reach.   Your responsibilities Development of Audio-over-IP applications for broadcast, paging and retail markets Contribute to maintain and update Barix’s HW and SW development platform Benchmarking of analog and digital audio characteristics Support internal and external development teams in debugging solutions   Professional Qualifications Required to Succeed University degree in computer science, telecommunications or electrical engineering Proficient skills in integration of HW and SW solutions Capability to understand complex systems Ability to read HW design schematics and PCB layouts Bootloader, Linux Kernel and codec driver patching abilities Excellent knowledge of C/C++ programming languages on embedded systems Scripting mastery in Python, bash and ideally LUA Deep understanding of TCP/IP, RTP and SIP protocols Previous experience in audio processing in real-time applications Practical knowledge of encoding and decoding algorithms ALSA framework configuration skills Systematic way of working using planning tools in agile teams (e.g. Jira) Familiar with source code management tools (e.g. BitBucket) Reliability in technical documentation writing Willingness to adapt to new technologies in an international fast-paced environment Local and remote team-player with good communication skills Fluent in English What we offer High level of independence and responsibility in a small agile technology company Exposure to a truly international business with relationships and clients around the world A multi-cultural team of motivated workers A successful technology company that is in existence for over 15 years
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Porto-Porto (Porto)
COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together!   Ready to join us the challenge of digital transformation of prestigious clients?   JOB DESCRIPTION As part of the Costumer Support Department of Generix Group, you’ll be involved in a team working on shifts (9pm - 5am), who ensure the resolution of incidents, for the solutions installed at the customers' premises, within the deadlines and the defined contractual framework.   MAIN RESPONSABILITIES - Creation and processing of customer requests; - Analysis, diagnosis and resolution of customer incidents; - Ensure the follow-up of the interactions (Opening, closing, relaunching, customer notification, completion of technical information and escalation actions); - Carry out the necessary actions for the first analysis of the incidents, to solve the level 1 incidents in the respect of the SLAs. Offer workarounds and make patches available to customers; - Manage the relationship with the customers, carry out the necessary and adequate communication with them for the declared incidents and requests until their resolution; - Escalate incidents and requests requiring the intervention of another department to higher levels; - Transmit out-of-order requests to appropriate services; - Follow escalation instructions and inform management of any critical incidents; - Understand and apply procedures and instructions.   EXPERIENCE REQUIREMENTS - Computer training or first experience in IT / support; - Prerequisites: analytical capabilities. (ex: analyze the causes of an incident); - Supply Chain business knowledge; - Ideally WMS product knowledge; - Knowledge of SQL; - Ideally first experience in the customer relationship (ex: commerce, tourism, etc.); - Prerequisites: writing skills and synthesis skills; - Ability to work in a team and to be autonomous; - Be able to apply the instructions and procedures given; - Fluency in French (speaking and writing) is required.   OFFER - Attractive wages and benefits; - Excellent work conditions and environment.
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Porto-Porto (Porto)
COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together!   Ready to join us the challenge of digital transformation of prestigious clients?   JOB DESCRIPTION The Application Production Technician is in charge and responsible for any application roll-out, patch or release upgrade on the operational Cloud environments.   MAIN RESPONSIBILITIES - Set and deploy applications registered in Generix Service Catalog, according to the existing processes; - Update and guarantee a continuous follow up of change requests with customers and partners; - Implement change management acts according to existing and documented standards defined in the company; - Be responsible and assure a quality control and risk assessment before implementation; - Ensure a post-implementation review with the customer and partners; - Produce activity reports for the team manager on daily basis.   EXPERIENCE REQUIREMENTS - Level 4/5 in Computer Science, Electronic or similar. Degree in Information Technology, Mathematics or similar will be a plus; - Experience in the contact and resolution of the requests made by the customer and partners; - Knowledge of Linux or Windows operating systems; - Knowledge of protocols: HTTP, FTP, SFTP, etc; - Fluency in French and English (speaking and writing) is required; - Knowledge of PostgreSQL would be a plus; - Knowledge of EDI would be a plus.   PERSONAL SKILLS - Collaborative attitude and proactive mindset; - Curious, open mindedness, ability to adapt and not afraid to leave the comfort zone; - Excellent communication and interpersonal skills; - Ability to prioritize customer requests on daily basis; - Expertise problem solving skills; - Willing to collaborate and strengthen the relationship between the teams.   OFFER - Attractive wages and benefits; - Good team spirit and collaborative environment.
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Porto-Porto (Porto)
COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together!   Ready to join us the challenge of digital transformation of prestigious clients?   JOB DESCRIPTION Ensure the resolution of incidents, for the solutions installed at the customers' premises, within the deadlines and the defined contractual framework.   MAIN RESPONSABILITIES  - Creation and processing of customer requests; - Analysis, diagnosis and resolution of customer incidents; - Ensure the follow-up of the interactions (Opening, closing, relaunching, customer notification, completion of technical information and escalation actions); - Carry out the necessary actions for the first analysis of the incidents, to solve the level 1 incidents in the respect of the SLAs. Offer workarounds and make patches available to customers; - Manage the relationship with the customers, carry out the necessary and adequate communication with them for the declared incidents and requests until their resolution; - Escalate incidents and requests requiring the intervention of another department to higher levels; - Transmit out-of-order requests to appropriate services; - Follow escalation instructions and inform management of any critical incidents; - Understand and apply procedures and instructions.   EXPERIENCE REQUIREMENTS - Computer training or first experience in IT / support; - Prerequisites: analytical capabilities. (ex: analyze the causes of an incident); - Supply Chain business knowledge; - Ideally WMS product knowledge; - Knowledge of SQL; - Ideally first experience in the customer relationship (ex: commerce, tourism, etc.); - Prerequisites: writing skills and synthesis skills; - Ability to work in a team and to be autonomous; - Be able to apply the instructions and procedures given; - Fluency in French (speaking and writing) is required.   OFFER - Attractive wages and benefits; - Excellent work conditions and environment (Centro Empresarial Lionesa).
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Lisboa-Lisboa (Lisboa)
Sensei is looking for a hands-on Technical Product Owner to develop, manage and champion our product vision and roadmap, working closely with our engineering team and clients to launch our products and ensure successful adoption. Define and prepare cross-functional engineering Goals, with a clear description, well-structured targets and acceptance criteria; Responsible for planning, executing, tracking and scheduling tasks and OKRs, aligned with the engineering Goals; Define end-to-end customer experiences, write user stories, drive requirements and manage roadmaps and backlogs aligned with the engineering Goals; Lead the Engineering Team to define the product requirements and bring the product to market; Test and learn through customer research, production tests and performance analysis to evolve our products, identify rollout strategies and scale features; Collaborate with internal stakeholders and business lines to translate technology into products and services; Communicate and evangelize the team to your peers, stakeholders, and executives; Provide an active role in mitigating impediments impacting successful team completion of Release and Sprint Goals;   Main requirements Extensive relevant experience (3-5 years) in managing cross-functional tech products; MSc (PhD preferred) in Computer Science, Computer Engineering, or similar Strong skills in Agile software development methodologies; Ability to brainstorm and communicate technology ideas at different levels (Hardware, Software, Computer Graphics, Computer Vision and/or Machine Learning) Highly organized, detail-oriented, and willing to provide hands-on assistance as required; Sense of urgency, pragmatism and a solution-oriented approach to problem-solving; Relentlessly high standards (never satisfied with the status quo) and a strong results orientation; Very comfortable with ambiguity and able to quickly pivot in a fast-paced environment; Excellent communicator with the ability to build rapport through authenticity and honest feedback; Benefits & Perks We put all of our employees at very high standards, and we want you to be thoroughly rewarded for that. We believe in providing the best environment to allow you to do your best work, and we currently offer the following: Moving to Lisbon and benefiting from the beautiful weather and food; The rare chance of having decision ownership and direct impact on the growth of a venture-backed startup; A holiday allowance of 25 days per year, with the office, closed between Christmas and New Year; This is the most exciting time to join Sensei, and you'll have direct input and influence on the direction we take; Competitive compensation package; Top of the range equipment to help you do your job to the highest possible standard; Regular learning meetings as part of our growth-mindset culture; A fun and supportive office environment working alongside some real experts; Apply by email to cfmadaleno@sensei.tech - please put the job title in the subject of the email and write us why you are a fit to work at Sensei. Join us, and you'll have a meaningful role in the next evolution of the shopping experience.
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