Responsibilities provide

Business Analyst (Junior)   What do we need?   Unik’s Business team is looking for a highly motivated individual who is passionate about our mission and is skilled in Business Analysis. You will collaborate with functional leads (both inside and outside of the company) to define and enforce continuous improvements for our clients (ERP Customers, accounting, human resources and operations (BPM) services).   Job opening: 1 (Junior). With gross annual salary:  Junior: € 21k + variables;   Who We Are:   Unik is a Low-code BPM Automation platform Boosted by Cognitive Data Capture with 100% accuracy, that turns any unstructured text data into business-critical information.   We serve B2B Enterprise, targeting Industry, Financial Services and Insurtech, supporting KYC, AML, and Claims, automating any manual, labor-intensive, document-based workflow.   In a constantly changing world, where speed and agility are essential, we simplify and automate the operations of organizations. Providing the best user experience, with simplification of processes, through technological innovation.   We are proud to be part of JOYN, an international group of IT companies with over 20 years of business experience, with projects in more than 14 countries and over 400 employees.   Roles and responsibilities:   Provide consulting services to customers related to business requirements (define and optimize). Provide business analysis, processes definition (BPM) and optimization (Lean; six sigma; kaizen); Setup and develop HR processes, policies and tools according to the business needs; Provide functional support, collaborating with project team in the implementation of HR systems; Creates the appropriate user documentation and procedures and will assist in training users on the updated functionalities; Outcome project focus: We need to be focus on the outcome for the client. Understanding the entire customer journey, thinking strategically across departments, and identifying ways to improve operational efficiency. Assist Unik in using data to support decision-making with minimum effort by promoting the use of KPIs to analyze the efficacy of operational procedures on Customer Success. Define and implement scalable solutions that improve productivity while reducing manual labor. Software Quality Tests to help the software development team increase the delivery quality.    Required Skills and Experience:  Business knowledge (HR processes, accounting, finance, banking). Technology and software life-cycle knowledge and experience. Being a big fan of fast-paced situations where things are always changing. Being able to work under pressure. Data analysis, conducting root cause analyses, constructing business processes, identifying metrics, and/or evaluating company performance are all skills that you should have. Preferred additional Skills and Experience:   Project management, product management, business management or communications experience are all desirable and preferable. Fluency in English; Excellent Soft Skills; Make it happen attitude; Both written and oral English as to be a strong suit and also the ability to communicate in Portuguese. Degree in Management, Computer Science or similar. Experienced in Devops and promoter of automation.    As a Candidate you’ve decided to provide us your personal data. Uniksystem will process it as well as the attached documents within the scope of this and future recruitment and selection processes.    Applications in: https://www.uniksystem.com/careers/junior-business-analyst/ or recruit@uniksystem.com

Home Care in North Hertfordshire and Stevenage Reach Health Recruitment is a company specialised in the global recruitment of Health Professionals. We work with a vast range of medical professionals including nurses, doctors, and allied healthcare professionals. Reach Health Recruitment has an active European presence in Spain, Portugal, Romania, Italy, Poland, Bulgaria, Lithuania, Slovakia and in the Czech Republic. We work with clients in both the public and private health sectors. We are looking to fulfil 50 immediate vacancies for Home Care Professionals to provide high quality home care to adults and children throughout North Herts which includes Letchworth, Hitchin, Baldock and Royston plus Stevenage. What is Home care? Home care, otherwise known as domiciliary care, is the provision of care and support services that enable individuals to remain independent in their own homes. This often prevents the need for people to enter a residential care setting such as a care or nursing home and is the preferred option for most service users and their families. As people continue to live for longer and choose to remain in their own homes, the domiciliary care sector is set to almost double in the UK over the coming years, creating numerous opportunities to quickly develop a career and access senior posts through ongoing training and qualifications ALL of which are offered for free! The Employer The employer is a National homecare provider, delivering the highest quality of care and leading the field in customer service. The employer specialise in working with people who require care in their own homes and their families. They have nearly 200 offices in the UK and Republic of Ireland and provide over 7.3 million care visits at home every year. Main Responsibilities As a domiciliary carer, you will provide care and support to individuals in their own homes in a variety of ways including personal care- washing/bathing/toileting, helping with medication, assisting with cooking, feeding, shopping, light domestic duties and very importantly be there to provide companionship. You will get to know the people you are caring for and gain a thorough understanding of their exact needs, helping them to achieve things that they are unable to do by themselves and allowing them to live as independently as possible. A car is an essential part of the job these are available from the employer as you will be visiting clients in their own homes, which are located in roughly a 10 mile radius. The Ideal Candidate As a domiciliary care worker, you must be considerate, kind hearted and compassionate with a very caring nature and a positive, sociable disposition. You will be a superb communicator knowing exactly when you should listen and when you need to step in and help. You will understand what your customers need and will do everything you can to make it happen. As a domiciliary care worker, you will have great attention to detail, often have to multi-task and always remain calm under pressure. If you have experience as a carer either in a care home, with the NHS or in private care it would be useful, although is not a necessary requirement as you will undergo a full induction training programme at a centre of excellence training academy and will then be provided with ongoing support until you are happy to work on your own. Application Requirements: English level to a reasonable conversation standard Understanding of Home care job role Motivated to work with the elderly and dependant individuals Driving licence confident to drive in the UK lessons practice provided Good personality and professional attitude Genuine desire to help others Physically fit and hardworking Flexible to work various shifts including weekends Willing to work 50 or more hours per week including weekends Over 21 years of age Benefits include: Permanent contract 36 hours per week Salary 17680 pounds 36 hours at 8.50 per hour plus 4 hours travel at 8.50 time. Golden Hello First month rent paid as a golden hello repaid if leave in first 12 months Secure, long term work Many extra hours available Flexible shifts on weekends Full induction programme and ongoing support Subsidized Accommodation from 400 pounds to 500 pounds month depending on the location. Access to company car no cost and option to buy includes all bills and insurance Tax free business mile 12p Free sat Nav road side assistance Paid training providing NVQ QCF qualifications Free Initial Driving course Career progression 28 Days holiday including bank holidays Met at airport If you wish to apply or obtain further information please send us your updated English CV

Requirements: - 3+ years experience of relevant experience - Bachelor's Degree in related industry (Marketing, Business - Administrations, Sales Management, etc.) - An solid knowledge of IT solutions (Cloud based preferably although not mandatory) - Demonstrated ability as a Coach and Mentor. - Ability to quickly build rapport with senior sales reps and sales management. - Ability to navigate a complex sales environment and bridge conversations on different levels of the organization. - Excellent problem solving and communication skills. - Ability to organize work independently and meet agreed upon timelines. - Strong communication and presentation skills. - Strong sense of initiative and ability to act quickly and effectively. - Native language of Portuguese and fluent speaker of English. - Ideally experience in working with Telcos. - Good knowledge of Microsoft Azure/Office 365 or Amazon AWS - Located in the Lisbon area or willing to relocate to Lisbon. Responsibilities: - Coordinate, engage and work along with partner sales teams and provide sales support and coaching to develop and secure business opportunities until their closure. - You will work as part of the extended teams to drive revenue in all customer segments through the reseller. - You will provide sales & business development, training and marketing & event management services in connection with the Regional - Partner Management activities and will work closely with telco partners in the assigned area, therefore occasional business trips will be part of the role. - Lead demand generation activities in order to help the partner create a pipeline around their products. - Support telco partners in business development activities, including activities related to telco partners, customers and prospective customers during and following events. - Main point of contact to support partners with tool and process issues Track and manage the ongoing pipeline for each partner in order to meet the determined quarterly goals. - Provide training on products to the telco partner’s sales and presales team (this will include but is not limited to: telesales; 3rd-party distributors; door to door; direct sales teams). - Coordinate, set-up and deliver detailed trainings at the partners’ premises at various locations. - Follow up with the telco teams after training to update them on new functionality that might be rolled out and resolve any issues or questions regarding our products. - You will provide logistical support for up to 10 events run each year by their platform with the telco partners. - Make all arrangements relating to securing the venue, catering, security and admission to the Events. - Follow instructions regarding all correspondence for the events; including arranging and coordinating the creation and sending of invites, confirmations, reminders, and post-event correspondence to attendees. - You will ensure that attendee information is uploaded to Salesforce. Benefits: - Full-time and long-term contract - Generous salary package - Work from home position, although you may be required in the office in specific occasions - Career development opportunities (company and project in full expansion

French-speaking email Advisor for leading online bank in Lisbon Fixed-term Full-time    Are you looking to start a career in finance and move to Lisbon?  We are in search of  French-speakers to join a brokerage project and provide high-quality customer support. Empower your technical skills while gaining a privileged know-how of the digital stock market!     French-speaking Customer Advisor (Lisbon Back Office)   About the Company:   Work for a pioneer and leader in online banking, brokerage and financial information. Focusing on simplicity, efficiency, security and low costs, this French firm was ranked the least expensive bank for the eleventh year in a row. They provide banking and investment products in an innovative way to more than 1.7 million customers.   Your Profile:   - You are proficient in French - Great communication and interpersonal skills - Formal and diplomatic personality - Great time management  - You are an EU resident, or you have a valid work permit - Experience in technical troubleshooting is a plus, but not required!   Your Responsibilities:   - Provide excellent customer support for French-speaking clients, deliver relevant solutions about banking inquiries, primarily through email  - Coordinate office activities and operations to secure efficiency and compliance to company policies and procedures - Create and update records and databases with personnel, financial and other data - Perform other tasks related to the banking activity, according to the needs of the project   What is in it for you?   - Competitive salary (14 monthly payments per year) - Performance bonus - 6 months fixed-term contract - Full-time position (Monday to Saturday) - Health insurance (after 6 months contract) - Initial training to learn all the banking concepts and inner workings of the project - Work in a modern office with an international atmosphere  - Intercompany mobility - Relocation package (only for candidates coming from abroad)  - Shared accommodation  - Flight reimbursement (after 6 months)   Work for an international brand ranked the best in Customer Relations in the banking sector. If it sounds like you, apply now! Move to sunny Lisbon and work in your language!

Job Title: Administrative Assistant b'/xc2/xa0' Department: Support Services b'/xc2/xa0' Reporting Line: Assistant General Manager, Portugal Operations b'/xc2/xa0' Responsibilities: The Administrative Officer will be responsible for organising and handling all of the administrative and operational activities that facilitate the smooth and efficient running of the Main One Portugal office. He or she will provide administrative support for the Portugal Operations Manager in the day-to-day functions of the unit. b'/xe2/x80/xa2' Operate basic office equipment such as fax, photocopier, scanner, computer (windows and Microsoft Office tools), etc. b'/xe2/x80/xa2' Sort and distribute all incoming mail, letters and other materials as well as dispatch outgoing mail. b'/xe2/x80/xa2' Maintain and coordinate disbursement of office supplies. b'/xe2/x80/xa2' Perform basic clerical tasks, such as systematically arranging letters, memoranda, invoices and other indexed documents according to an established system. b'/xe2/x80/xa2' Exceptional customer service skills, over the phone and in person, with customers (internal and external). b'/xe2/x80/xa2' Run companyb'/xe2/x80/x99's errands to as the need arises. b'/xe2/x80/xa2' Liaise with our partners, accounting, lawyers, auditors, suppliers and vendors that provide support for Main One. b'/xe2/x80/xa2' Maintain accurate records of all expenses, documentation, archiving, billing, etc. b'/xe2/x80/xa2' Other duties that may be allocated from time to time according Company requirements b'/xc2/xa0'b'/xc2/xa0' Supervision: To work directly under the supervision of the AGM, Portugal Operations b'/xc2/xa0' Contacts: Will be required to provide administrative support to all internal departments and receive instructions from multiple persons b'/xc2/xa0' Qualifications: b'/xc2/xa0'b'/xe2/x80/xa2'b'/xc2/xa0' Proficient use of English Language- verbal and writingb'/xc2/xa0' b'/xc2/xa0' b'/xe2/x80/xa2'b'/xc2/xa0' Twelfth grade or equivalent (Portuguese school) b'/xe2/x80/xa2'b'/xc2/xa0' At least two years of relevant experience. b'/xc2/xa0' b'/xc2/xa0'Competencies: b'/xe2/x80/xa2'b'/xc2/xa0' Excellent Interpersonal Skills b'/xe2/x80/xa2'b'/xc2/xa0' Problem Solving Skills b'/xe2/x80/xa2'b'/xc2/xa0' Proficiency in MS Office Applications b'/xe2/x80/xa2'b'/xc2/xa0' knowledge of operating standard office equipment b'/xc2/xa0'b'/xc2/xa0' Demands of the Job: b'/xe2/x80/xa2'b'/xc2/xa0' Ability to prioritize work and have a positive attitude b'/xe2/x80/xa2'b'/xc2/xa0' Maintain consistent punctuality and smart personal appearance b'/xe2/x80/xa2'b'/xc2/xa0' Must show maturity and good judgement b'/xc2/xa0' b'/xc2/xa0' We offer: b'/xe2/x80/xa2'b'/xc2/xa0' Competitive salary b'/xe2/x80/xa2'b'/xc2/xa0' Good work environment with great team spirit b'/xe2/x80/xa2'b'/xc2/xa0' An opportunity to develop a professional career in MainOne b'/xc2/xa0' PS: Only applications in English with CV will be considered b'/xc2/xa0'b'/xc2/xa0'b'/xc2/xa0'b'/xc2/xa0'b'/xc2/xa0' All applications should be sent to: paulo.moura@mainone.net b'/xc2/xa0'

Netplan mobile Ltd is one of the leading service providers to mobile telecommunications companies, based in the UK and specialised in mobile network measurement and optimization.  During this difficult and challenging time, it is essential to have access to a stable and reliable mobile network. For this reason, you are called to perform a key job for which you will have written permission to go and legally work on the road. Your health and safety is our priority: you will be all the time in the car alone and therefore without risks. Our team will work with you remotely. We are urgently looking for a local English-speaking RF Engineer for a Mobile Network Test project in Lisbon, Portugal.    Responsibilities: Responsible for conducting drive test activities and collecting data making sure tasks to be complete on time Coordinating with senior engineers and other members of the project team daily to ensure data integrity and proper data transfer Mapping drive routes  Proving troubleshooting in case of issues with the IT system Coordinating with the client's requirement Requirements: Full clean driving licence and excellent driving skills Able to communicate in English IT hardware and software proficiency. Preferably resident in Lisbon, you may be a local self-employed, contractor or holder of a UK national insurance. If you don’t have accommodation in Lisbon, we can provide it but this will reflect on the compensation. Preferably with your own car: we’ll pay you a car allowance fee and refund the fuel. If you don’t have your own car, we can provide it. Flexibility, attention to details, accuracy, communication skills, teamwork, and problem-solving orientation.  Contractor fee/salary is EUR 2000-3000 gross, and it depends on your experience. If you are interested and you think you are suitable for this role, please send us your cv today. 

COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together!   Ready to join us the challenge of digital transformation of prestigious clients?   JOB DESCRIPTION As part of the Customer Suppot Department of Generix Group, you will be involved in a team working on two different shifts between 8am and 7pm (Monday to Friday).   MAIN RESPONSIBILITIES - Creation and processing of customer requests; - Ensure the follow-up of the interactions (Opening, closing, relaunching, customer notification, completion of technical information and escalation actions); - Apply the necessary actions for the first analysis of the incidents, in order to solve the level 1 occurrences according to the SLAs. Provide alternatives and disclosure patches for the costumers; - Management of the relationship with the customer: carry out the necessary and proper communication for the declared incidents and requests, until their resolution; - Escalate incidents and requests: transmission of out-of-order incidents and intervention requests to the appropriated services; - Understand and apply procedures and instructions.   EXPERIENCE REQUIREMENTS - Degree in Software Engineering, Information Technology, Mathematics or similar; - Knowledge of SQL is required; - Knowledge of Windows and Linux Operating Systems; - Basic knowledge of network protocols (TCP/IP, http, ftp) will be a plus; - Prerequisites: analytical skills (ex. Analyze and identify the causes of an incident), synthesis skills and be comfortable on the phone in order to reassure the customer. - Ability to work in a team and be autonomous. Be able to apply the instructions and given procedures; - Fluency in French is mandatory; - Good level of English would be a plus. Basic level is mandatory.   OFFER - Attractive wages and benefits; - Good team spirit and collaborative environment.   For application, please send your CV to: generix.maia@generixgroup.com

COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together!   Ready to join us the challenge of digital transformation of prestigious clients?   JOB DESCRIPTION As part of the Customer Suppot Department of Generix Group, you will be involved in a team working on two different shifts between 8am and 7pm (Monday to Friday).   MAIN RESPONSIBILITIES - Creation and processing of customer requests; - Ensure the follow-up of the interactions (Opening, closing, relaunching, customer notification, completion of technical information and escalation actions); - Apply the necessary actions for the first analysis of the incidents, in order to solve the level 1 occurrences according to the SLAs. Provide alternatives and disclosure patches for the costumers; - Management of the relationship with the customer: carry out the necessary and proper communication for the declared incidents and requests, until their resolution; - Escalate incidents and requests: transmission of out-of-order incidents and intervention requests to the appropriated services; - Understand and apply procedures and instructions.   EXPERIENCE REQUIREMENTS - Degree in Software Engineering, Information Technology, Mathematics or similar; - Knowledge of SQL is required; - Knowledge of Windows and Linux Operating Systems; - Basic knowledge of network protocols (TCP/IP, http, ftp) will be a plus; - Prerequisites: analytical skills (ex. Analyze and identify the causes of an incident), synthesis skills and be comfortable on the phone in order to reassure the customer. - Ability to work in a team and be autonomous. Be able to apply the instructions and given procedures; - Fluency in French is mandatory; - Good level of English would be a plus. Basic level is mandatory.   OFFER - Attractive wages and benefits; - Excellent work conditions and environment (Centro Empresarial Lionesa).   For application, please send your CV to: generix.maia@generixgroup.com

COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together! Ready to join us the challenge of digital transformation of prestigious clients?   JOB DESCRIPTION As part of the Costumer Support Department of Generix Group, you’ll be involved in a team working on a “3x8h – 7/7days” shifts.   MAIN RESPONSIBILITIES - Creation and processing of customer requests; - Ensure the follow-up of the interactions (Opening, closing, relaunching, customer notification, completion of technical information and escalation actions); - Apply the necessary actions for the first analysis of the incidents, in order to solve the level 1 occurrences according to the SLAs. Provide alternatives and disclosure patches for the costumers; - Management of the relationship with the customer: carry out the necessary and proper communication for the declared incidents and requests, until their resolution; - Escalate incidents and requests: transmission of out-of-order incidents and intervention requests to the appropriated services; - Understand and apply procedures and instructions.   EXPERIENCE REQUIREMENTS - Degree in Software Engineering, Information Technology, Mathematics or similar; - Knowledge of Windows and Linux Operating Systems is required; - Knowledge of network protocols (TCP/IP, http, ftp) will be a plus; - Prerequisites: analytical skills (ex. Analyze and identify the causes of an incident), synthesis skills and be comfortable on the phone in order to reassure the customer. - Ability to work in a team and be autonomous. Be able to apply the instructions and given procedures; - Fluency in French is mandatory; - Good level of English would be a plus. Basic level is mandatory; - Flexibly to work in shifts (day and night): 3x8 hours and 24/7.   OFFER - Attractive wages and benefits; - Excellent work conditions and environment (Centro Empresarial Lionesa).   For application, please send your CV to: generix.maia@generixgroup.com

COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together! Ready to join us the challenge of digital transformation of prestigious clients?   JOB DESCRIPTION You will be part of the Costumer Support Department of Generix Group./7days” shifts.   MAIN RESPONSIBILITIES - Creation and processing of customer requests; - Ensure the follow-up of the interactions (Opening, closing, relaunching, customer notification, completion of technical information and escalation actions); - Apply the necessary actions for the first analysis of the incidents, in order to solve the level 1 occurrences according to the SLAs. Provide alternatives and disclosure patches for the costumers; - Management of the relationship with the customer: carry out the necessary and proper communication for the declared incidents and requests, until their resolution; - Escalate incidents and requests: transmission of out-of-order incidents and intervention requests to the appropriated services; - Understand and apply procedures and instructions.   EXPERIENCE REQUIREMENTS - Degree in Software Engineering, Information Technology, Mathematics or similar; - Knowledge of Windows and Linux Operating Systems is required; - Knowledge of network protocols (TCP/IP, http, ftp) will be a plus; - Prerequisites: analytical skills (ex. Analyze and identify the causes of an incident), synthesis skills and be comfortable on the phone in order to reassure the customer. - Ability to work in a team and be autonomous. Be able to apply the instructions and given procedures; - Fluency in French is mandatory; - Good level of English would be a plus. Basic level is mandatory; - Flexibly to work in shifts (day and night): 3x8 hours and 24/7.   OFFER - Attractive wages and benefits; - Excellent work conditions and environment (Centro Empresarial Lionesa).   For application, please send your CV to: generix.maia@generixgroup.com

COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together!   Ready to join us the challenge of digital transformation of prestigious clients?   JOB DESCRIPTION You will be part of the Customer Support Department of Generix Group.   MAIN RESPONSIBILITIES - Creation and processing of customer requests; - Ensure the follow-up of the interactions (Opening, closing, relaunching, customer notification, completion of technical information and escalation actions); - Apply the necessary actions for the first analysis of the incidents, in order to solve the level 1 occurrences according to the SLAs. Provide alternatives and disclosure patches for the costumers; - Management of the relationship with the customer: carry out the necessary and proper communication for the declared incidents and requests, until their resolution; - Escalate incidents and requests: transmission of out-of-order incidents and intervention requests to the appropriated services; - Understand and apply procedures and instructions.   EXPERIENCE REQUIREMENTS - Degree in Software Engineering, Information Technology, Mathematics or similar; - Knowledge of SQL is required; - Knowledge of Windows and Linux Operating Systems; - Basic knowledge of network protocols (TCP/IP, http, ftp) will be a plus; - Prerequisites: analytical skills (ex. Analyze and identify the causes of an incident), synthesis skills and be comfortable on the phone in order to reassure the customer. - Ability to work in a team and be autonomous. Be able to apply the instructions and given procedures; - Fluency in French is mandatory; - Good level of English would be a plus. Basic level is mandatory.   OFFER - Attractive wages and benefits; - Excellent work conditions and environment (Centro Empresarial Lionesa).   For application, please send your CV to: generix.maia@generixgroup.com

COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together! Ready to join us the challenge of digital transformation of prestigious clients?   JOB DESCRIPTION You would be part of the Costumer Support Department of Generix Group.   MAIN RESPONSIBILITIES - Creation and processing of customer requests; - Ensure the follow-up of the interactions (Opening, closing, relaunching, customer notification, completion of technical information and escalation actions); - Apply the necessary actions for the first analysis of the incidents, in order to solve the level 1 occurrences according to the SLAs. Provide alternatives and disclosure patches for the costumers; - Management of the relationship with the customer: carry out the necessary and proper communication for the declared incidents and requests, until their resolution; - Escalate incidents and requests: transmission of out-of-order incidents and intervention requests to the appropriated services; - Understand and apply procedures and instructions.   EXPERIENCE REQUIREMENTS - Degree in Software Engineering, Information Technology, Mathematics or similar; - Knowledge of Windows and Linux Operating Systems is required; - Knowledge of network protocols (TCP/IP, http, ftp) will be a plus; - Prerequisites: analytical skills (ex. Analyze and identify the causes of an incident), synthesis skills and be comfortable on the phone in order to reassure the customer. - Ability to work in a team and be autonomous. Be able to apply the instructions and given procedures; - Fluency in French is mandatory; - Good level of English would be a plus. Basic level is mandatory; - Flexibly to work in shifts (day and night): 3x8 hours and 24/7.   OFFER - Attractive wages and benefits; - Excellent work conditions and environment (Centro Empresarial Lionesa).   For application, please send your CV to: generix.maia@generixgroup.com

COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together!   Ready to join us the challenge of digital transformation of prestigious clients?   JOB DESCRIPTION You would be part of the Customer Suppot Department of Generix Group.   MAIN RESPONSIBILITIES - Creation and processing of customer requests; - Ensure the follow-up of the interactions (Opening, closing, relaunching, customer notification, completion of technical information and escalation actions); - Apply the necessary actions for the first analysis of the incidents, in order to solve the level 1 occurrences according to the SLAs. Provide alternatives and disclosure patches for the costumers; - Management of the relationship with the customer: carry out the necessary and proper communication for the declared incidents and requests, until their resolution; - Escalate incidents and requests: transmission of out-of-order incidents and intervention requests to the appropriated services; - Understand and apply procedures and instructions.   EXPERIENCE REQUIREMENTS - Degree in Software Engineering, Information Technology, Mathematics or similar; - Knowledge of SQL is required; - Knowledge of Windows and Linux Operating Systems; - Basic knowledge of network protocols (TCP/IP, http, ftp) will be a plus; - Prerequisites: analytical skills (ex. Analyze and identify the causes of an incident), synthesis skills and be comfortable on the phone in order to reassure the customer. - Ability to work in a team and be autonomous. Be able to apply the instructions and given procedures; - Fluency in French is mandatory; - Good level of English would be a plus. Basic level is mandatory.   OFFER - Attractive wages and benefits; - Excellent work conditions and environment (Centro Empresarial Lionesa).   For application, please send your CV to: generix.maia@generixgroup.com

COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together! Ready to join us the challenge of digital transformation of prestigious clients?   JOB DESCRIPTION As part of the Costumer Support Department of Generix Group, you’ll be involved in a team working on a “3x8h – 7/7days” shifts.   MAIN RESPONSIBILITIES - Creation and processing of customer requests; - Ensure the follow-up of the interactions (Opening, closing, relaunching, customer notification, completion of technical information and escalation actions); - Apply the necessary actions for the first analysis of the incidents, in order to solve the level 1 occurrences according to the SLAs. Provide alternatives and disclosure patches for the costumers; - Management of the relationship with the customer: carry out the necessary and proper communication for the declared incidents and requests, until their resolution; - Escalate incidents and requests: transmission of out-of-order incidents and intervention requests to the appropriated services; - Understand and apply procedures and instructions.   EXPERIENCE REQUIREMENTS - Degree in Software Engineering, Information Technology, Mathematics or similar; - Knowledge of Windows and Linux Operating Systems is required; - Knowledge of network protocols (TCP/IP, http, ftp) will be a plus; - Prerequisites: analytical skills (ex. Analyze and identify the causes of an incident), synthesis skills and be comfortable on the phone in order to reassure the customer. - Ability to work in a team and be autonomous. Be able to apply the instructions and given procedures; - Fluency in French is mandatory; - Good level of English would be a plus. Basic level is mandatory; - Flexibly to work in shifts (day and night): 3x8 hours and 24/7.   OFFER - Attractive wages and benefits; - Good team spirit and collaborative environment.   For application, please send your CV to: generix.maia@generixgroup.com

COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together! Ready to join us the challenge of digital transformation of prestigious clients?   MAIN RESPONSIBILITIES - Creation and processing of customer requests; - Ensure the follow-up of the interactions (Opening, closing, relaunching, customer notification, completion of technical information and escalation actions); - Apply the necessary actions for the first analysis of the incidents, in order to solve the level 1 occurrences according to the SLAs. Provide alternatives and disclosure patches for the costumers; - Management of the relationship with the customer: carry out the necessary and proper communication for the declared incidents and requests, until their resolution; - Escalate incidents and requests: transmission of out-of-order incidents and intervention requests to the appropriated services; - Understand and apply procedures and instructions.   EXPERIENCE REQUIREMENTS - Degree in Software Engineering, Information Technology, Mathematics or similar; - Knowledge of Windows and Linux Operating Systems is required; - Knowledge of network protocols (TCP/IP, http, ftp) will be a plus; - Prerequisites: analytical skills (ex. Analyze and identify the causes of an incident), synthesis skills and be comfortable on the phone in order to reassure the customer. - Ability to work in a team and be autonomous. Be able to apply the instructions and given procedures; - Fluency in French is mandatory; - Good level of English would be a plus. Basic level is mandatory;   OFFER - Attractive wages and benefits; - Good team spirit and collaborative environment.   For application, please send your CV to: generix.maia@generixgroup.com

  COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together! Ready to join us the challenge of digital transformation of prestigious clients?   MAIN RESPONSIBILITIES - Creation and processing of customer requests; - Ensure the follow-up of the interactions (Opening, closing, relaunching, customer notification, completion of technical information and escalation actions); - Apply the necessary actions for the first analysis of the incidents, in order to solve the level 1 occurrences according to the SLAs. Provide alternatives and disclosure patches for the costumers; - Management of the relationship with the customer: carry out the necessary and proper communication for the declared incidents and requests, until their resolution; - Escalate incidents and requests: transmission of out-of-order incidents and intervention requests to the appropriated services; - Understand and apply procedures and instructions.   EXPERIENCE REQUIREMENTS - Degree in Software Engineering, Information Technology, Mathematics or similar; - Knowledge of Windows and Linux Operating Systems is required; - Knowledge of network protocols (TCP/IP, http, ftp) will be a plus; - Prerequisites: analytical skills (ex. Analyze and identify the causes of an incident), synthesis skills and be comfortable on the phone in order to reassure the customer. - Ability to work in a team and be autonomous. Be able to apply the instructions and given procedures; - Fluency in French is mandatory; - Good level of English would be a plus. Basic level is mandatory;   OFFER - Attractive wages and benefits; - Good team spirit and collaborative environment.    

COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together! Ready to join us the challenge of digital transformation of prestigious clients?   MAIN RESPONSIBILITIES - Creation and processing of customer requests; - Ensure the follow-up of the interactions (Opening, closing, relaunching, customer notification, completion of technical information and escalation actions); - Apply the necessary actions for the first analysis of the incidents, in order to solve the level 1 occurrences according to the SLAs. Provide alternatives and disclosure patches for the costumers; - Management of the relationship with the customer: carry out the necessary and proper communication for the declared incidents and requests, until their resolution; - Escalate incidents and requests: transmission of out-of-order incidents and intervention requests to the appropriated services; - Understand and apply procedures and instructions.   EXPERIENCE REQUIREMENTS - Degree in Software Engineering, Information Technology, Mathematics or similar; - Knowledge of Windows and Linux Operating Systems is required; - Knowledge of network protocols (TCP/IP, http, ftp) will be a plus; - Prerequisites: analytical skills (ex. Analyze and identify the causes of an incident), synthesis skills and be comfortable on the phone in order to reassure the customer. - Ability to work in a team and be autonomous. Be able to apply the instructions and given procedures; - Fluency in French is mandatory; - Good level of English would be a plus. Basic level is mandatory;   OFFER - Attractive wages and benefits; - Good team spirit and collaborative environment.   For application, please send your CV to: generix.porto@generixgroup.com

Sensei is a technology company launched in 2017, designing the most advanced and state-of-the-art store automation system. We are redefining the way retail works and built the only enterprise-class system ready for wide deployment across multiple existing stores. Trough AI-powered computer vision systems, sensor fusion and unique algorithms we offer the smoothest shopping experience, where customers grab what they want and leave! We are actively looking for a creative, strategic thinking, and highly driven Director of Revenue Growth to build and develop our fast-growing business and maximise profitability. What you'll be doing: Create a strategic roadmap for the company’s revenue operations; Develop a pricing strategy for each of our distribution channels and products to ensure maximum possible margin opportunities for Sensei; Implement business intelligence tools that will track revenue performance and inform strategic decisions; Provide thought leadership across the organization on key goals and metrics to ensure company-wide goals are met; Demonstrate technical expertise and build commercialization processes and a full Revenue Operations process, plan, and key success metrics for growth; Scale operations team in close partnership with Product, Engineering, and Sales to provide “outstanding, world-class service at scale”; Launch and lead processes to build and scale partnerships across vendors/partners to help accelerate Sensei revenue growth; Understand target customers business needs, develop proposals and accurately articulate Sensei value proposition at the executive level; Collaborate closely with leadership, finance, and product to set team revenue performance targets; Collaborate with the CEO, CFO, COO and be ready to present to our board of investors to ensure the continued financial success of the company; Craft thorough presentations and proposals for prospective merchants; Building and sharing knowledge on competition, our product, the retail industry etc. About you: 5+ years of enterprise leadership experience ideally in retail or deep technology; Fluent in business English, and French, Spanish, Portuguese, or German language skills are a strong plus; Strong analytical and quantitative skills; ability to use hard data and metrics to back up assumptions, recommendations, and drive actions; Strength in problem-solving, issue-resolution, ability to work in a deadline-driven work environment, attention to detail, and ability to multitask; Are a strong proactive communicator who has experience building presentations and sales materials from scratch; Are a business strategist who understands our marketplace, the product, and what it takes to move the needle with clients; History of overachieving targets in a SaaS, market-leading technology; Strong executive presence - experience and comfort level working with C-level executives; A solid network of potential prospects or partners across Europe would be preferable; Tech-savvy, with a real passion for Technology; Good eyes for business opportunities with an awareness of what drives the market; Extraordinary communication and negotiation skills and techniques; Highly organized and able to prioritize shifting workloads and responsibilities effectively Benefits & Perks Amazing personal growth experience - The rare chance of having decision ownership and direct impact on the growth of a venture-backed startup; Remote and flexible working hours – as long as you get the work done; Ownership - This is the most exciting time to join Sensei, and you'll have direct input and influence on the direction we take; Motivating compensation – Competitive compensation package; Impactful work – you'll have a rare opportunity to build a product literally used by millions of people across the world; A holiday allowance of 24 days per year; Top of the range equipment to help you do your job to the highest possible standard; Regular learning meetings as part of our growth-mindset culture. Does it sound like "the job" you're looking for? Amazing! Apply then:) Link: https://sensei.teamtailor.com/jobs/997469-head-of-revenue-growth

Founded 12 years ago as a spin off from Critical Software, the Retmarker company brings the innovative spirit from its founders to push for the adoption of Artificial Intelligence to the field of  Ophthalmology. We are one of the oldest and most respected AI providers in this field. We operate from Coimbra (Portugal) to the World. The company is currently focused on retinal diseases, namely on  Diabetic Retinopathy, where we provide our own computer vision technology and professional services in the implementation of efficient and effective population-based screening programs. Our technology is certified as a medical device. In recent years, we have been involved in the automated analysis of images from half a million diabetics, contributing to a better management of their disease and preventing blindness. The company has ambitious plans to grow over the coming years, integrated in a new European group. We intend to speed up our efforts and expand the usage of Deep Learning technology in our products and address new pathologies from retinal images. In this context, we will be reinforcing our R&D capacity with new elements. The first one we are looking for is an experienced AI Senior to lead the AI team to a new era. We are a small team, extremely flexible, that keeps improving our own culture daily. Remote working in the mid-term is a possibility. If you like the environment of a startup, but one with a track-record already (real challenges, real data), creating a positive impact on people’s lives, this may be THE opportunity. KEY RESPONSIBILITIES AND EXPERIENCE Lead, mentor & manage the AI team members. Ability to delegate responsibilities effectively. Skilled in plan creation and documentation practices. Ability to present results in a clear manner. Knowledge of Artificial Intelligence (specifically Machine Learning and with a huge focus on Deep Learning), using state-of-the-art methods. Ability to implement the defined Data Models in the most efficient way. Experience with processing, cleansing, and verifying the integrity of data used for analysis. Experience monitoring performance and advising any necessary infrastructure changes. Analyze results for robustness, validity, and out of sample stability. Good applied-statistics skills (distributions, statistical testing, regression). Excellent verbal and written communication skills (Portuguese and English).   ESSENTIAL QUALIFICATIONS AND TECHNICAL SKILLS University Degree (or confirmed professional experience) in computer science, informatics engineering or similar domain, with strong software engineering knowledge. Minimum of 5 years’ experience in AI, ML engineering, Deep Learning or similar. Hands on experience with computer vision and image processing: retinal image processing is a strong plus industry experience in a healthcare/medical setting is a plus strong knowledge of fundamentals in feature extraction and image analysis Excellent understanding of Machine Learning techniques and algorithms, such as k-NN, Naive Bayes, SVM, Random Forests. Skilled in common data science toolkits, such as NumPy, Scikit-learn, Pandas, Matplotlib, SciPy, Matlab, etc. (excellence in at least one of these is highly desirable). Extremely strong in Python Programming, and in relevant Python Libraries for AI (Tensorflow, PyTorch, OpenCV, Keras, etc). Knowledge of relational databases/SQL and NoSQL (e.g. MongoDB) is desirable. Previous experience using tools like Jira, Bitbucket/GitHub is a plus. Knowledge of CI/CD technologies and their application in Machine Learning is a plus. Are you ambitious? Do you want to assume responsibility? Would you like to have your own team and work with state-of-the-art AI/computer vision technology? Are you motivated to monitor developments in the field of AI and translate them into your own challenges? If your answer is yes to these questions, get in touch!

Founded 12 years ago as a spin off from Critical Software, the Retmarker company brings the innovative spirit from its founders to push for the adoption of Artificial Intelligence to the field of  Ophthalmology. We are one of the oldest and most respected AI providers in this field. We operate from Coimbra (Portugal) to the World. The company is currently focused on retinal diseases, namely on  Diabetic Retinopathy, where we provide our own computer vision technology and professional services in the implementation of efficient and effective population-based screening programs. Our technology is certified as a medical device. In recent years, we have been involved in the automated analysis of images from half a million diabetics, contributing to a better management of their disease and preventing blindness. The company has ambitious plans to grow over the coming years, integrated in a new European group. We intend to speed up our efforts and expand the usage of Deep Learning technology in our products and address new pathologies from retinal images. In this context, we will be reinforcing our R&D capacity with new elements. One of the elements we are looking for is an experienced Senior AI Engineer to lead the AI team to a new era. We are a small team, extremely flexible, that keeps improving our own culture daily. If you like the environment of a startup, but one with a track-record already (real challenges, real data), creating a positive impact on people’s lives, this may be THE opportunity. Remote working in the mid-term is a possibility. KEY RESPONSIBILITIES AND EXPERIENCE Lead, mentor & manage the AI team members - ability to delegate responsibilities effectively. Skilled in plan creation and documentation practices - ability to present results in a clear manner. Knowledge of Artificial Intelligence (specifically Machine Learning and with a huge focus on Deep Learning), using state-of-the-art methods. Ability to implement the defined Data Models in the most efficient way. Experience with processing, cleansing, and verifying the integrity of data used for analysis. Experience monitoring performance and advising any necessary infrastructure changes. Analyze results for robustness, validity, and out of sample stability. Good applied-statistics skills (distributions, statistical testing, regression). Excellent verbal and written communication skills (Portuguese and English). ESSENTIAL QUALIFICATIONS AND TECHNICAL SKILLS University Degree (or confirmed professional experience) in computer science, informatics engineering or similar domain, with strong software engineering knowledge. Minimum of 5 years’ experience in AI, ML engineering, Deep Learning or similar. Hands on experience with computer vision and image processing: strong knowledge of fundamentals in feature extraction and image analysis retinal image processing is a strong plus industry experience in a healthcare/medical setting is a plus Excellent understanding of Machine Learning techniques and algorithms (k-NN, Naive Bayes, SVM, Random Forests). Skilled in common data science toolkits, such as NumPy, Scikit-learn, Pandas, Matplotlib, SciPy, Matlab (excellence in at least one of these is highly desirable). Extremely strong programming skills in Python and in relevant Python Libraries for AI (Tensorflow, PyTorch, OpenCV, Keras, etc). Knowledge of relational databases/SQL and NoSQL (e.g. MongoDB) is desirable. Previous experience using tools like Jira, Bitbucket/GitHub is a plus. Knowledge of CI/CD technologies and their application in Machine Learning is a plus. Are you ambitious? Do you want to assumer esponsibility? Would you like to have your own team and work with state-of-the-art AI/computer vision technology? Are you motivated to monitor developments in the field of AI and translate them into your own challenges? If your answer is yes to these questions, get in touch!    

Role Location: Lisbon, Portugal   As an Investment Manager, you will be fully involved in various stages of deal execution including sourcing, screening, analyzing and executing investments.   Your key priorities and responsibilities include: - Source new investments including meeting with entrepreneurs and operators, attending relevant conferences and networking events and calling on new prospects. Build relationships to manage a sustainable deal pipeline - Take on post investment management duties as required including monitoring and evaluating performance of new and existing investments. - Liaise with external consultants - Modelling and preparation of reports and recommendations for potential transactions. - Prepare financial and data analysis for potential investments - Provide market insights, investment ideas, and build cases for potential investments - Present fair view analysis of potential deals to Investment Committee   About You To grow and be successful in this role, you will ideally bring the following: - At least 3 years’ experience working in financial services or real estate industry, preferably with experience in nursing home area - Exceptional communication, interpersonal and networking skills with proven ability to develop and maintain effective business relationships. - Ability to interpret data and provide relevant conclusions and recommendation

Our client is a world leader in sports betting and gaming entertainment by creating the most exciting and trusted experience for their customers, revolutionising the gambling space as they go. They are home to a global family of >25 well-known brands and they are looking for a German speaking Customer Service Agent to join their team in Lisbon! Responsibilities: - Handle wide range of customers and enter all customer details in an accurate and efficient manner to the relevant systems. - Provide customers accurate and relevant information about products, services and promotions based on needs. - Educate customers to use all online self-service tools. - Proactive suggesting improvements to improve efficiency, productivity, quality and customer satisfaction. - Fix the root cause of the problem to protect additional customers from getting the same issue. Direct or escalate all parties to take corrective action as needed. - Work towards simplifying the existing processes to reduce effort. - Meet deliverable requirements/service level measures/specific targets, Quality and Efficiency targets. - Perform against all key Customer service goals. - Knowing individual targets and individual performance management - Take ownership for your development. Look for opportunities to grow - Work on individual career progression plan and manage training plan completion. - Have an overview about required development activities and participate on them as well. - Looks for feedback and development activities to improve in skills related to the current work. - Developing others - create and support opportunities for building skills to execute current and future responsibilities. - Knowledge Development and Sharing: Become an expert with the tools used in CS team. Share knowledge and findings with the team members. Support new team members in their training. Requirements: - Language skills: English C1 and German – C1 level (speaking & writing), other language is a plus. - Middle education degree. - PC skills: Masters use of PC equipment and software (MS Office, Internet searching tool skills). - Communication skills – verbal and written: Communicates effectively over the phone and in written transactions. - Flexibility and shift work is required. - An experience in the contact service environment is a preferable advantage. - An online gaming experience is a plus.

Our client is looking for a Turkish Customer Support to join their growing Team in Lisbon – Portugal. Recently, we have seen streaming companies and websites taking viewers from classical TV into new services and devices. This project is a support line for one of these services - the best-loved video streaming website in the world. You will be part of a multicultural team based in Lisbon, where you will provide outstanding multi-channel support to users of the service. You can see the details below and we would be happy to address any questions you might have. You will be handling Customers queries via phone, e-mail and chat identifying the client's problem and troubleshooting to find the solution. REQUIREMENTS: - At least 12 months of direct customer service experience required, preferably in contact centers in a B2C and/or B2B environment. - Good communication skills, both verbal and oral. - Excellent native level written and spoken communication skills in the language of support. - Proactive attitude and strong team-spirit. - Be organized and able to learn new processes, concepts, and skills as well as being able to understand that an operation is an ever-changing organism. - Strong attention to detail and a desire to deliver accurately, efficiently and to a high standard. - Ability to handle not only to handle customers emotions, but also being able to empathize with the client's case. - Openness to work flexible hours as required (may include evenings, weekends and/or holidays) / Shifts: 8AM to 8M. / Monday to Sunday RESPONSIBILITIES: - You will be answering to the customers queries via phone, e-mail or chat, identifying the client's problem; troubleshooting them to find the solution; documenting each action you take and categorizing cases and possible bugs, so that our client's engineering team to address them as a bunch. - Provide general and technical support to customers who use any of our client's paid products. - Escalate complex problems according to defined procedures. OUR OFFER: - Pleasant and inspiring working atmosphere. - Opportunity to be part of a rapidly expanding global organization with irreproachable reputation. - Professional development and clear career path. - Training & development opportunities. - Competitive salary & relocation allowance.

Our client is looking for a Business Intelligence Analyst to join their offices in Lisbon. The role will involve the monitoring and analysing of key performance indicators in order to maximize long term revenues, improve the effectiveness of the marketing and identify trends in the player life cycle. The analyst will be required to design and build creative and efficient reports and dashboards that use data to answer whatever questions are being asked. This is the ideal opportunity for someone with a passion for sports to develop their analytical and reporting skills within a fast-paced and competitive environment. * Responsibilities: - Extract manipulate and analyze large datasets using SQL in order to provide the required information. - Develop and maintain tools and reports to monitor marketing and sales performance across multiple brands, regions, and products. - Analyze, provide insight, and propose solutions for a spectrum of activities including acquisition, retention, and reactivation. - Develop accurate and efficient processes to deliver self-serve reporting to various parts of the business. - Deepen our understanding of customer behavior and apply statistical techniques to model and predict their behavior and the performance of the portfolio in general. *Requirements: Essential: - A degree in Statistics, Economics, Mathematics, Computer Science or related field. - At least 3 years’ experience with SQL and data analysis. - Proficiency in Excel. - Working knowledge of SQL and databases. - Working knowledge of Power BI and DAX. - High level of written and spoken English. - An understanding of statistical analysis techniques. Desired: - Advanced SQL. - A keen interest in sports and knowledge of the sports betting industry. - Knowledge of Google Analytics, Hive, Presto. - Knowledge of Tableau, Microstrategy or Optimove. - Experience working in the sports betting industry. - Spanish and/or Portuguese proficiency. Desired: - Team player. - Strong interpersonal skills. - Proactivity. - Strong analytical and problem-solving skills. - Excellent attention to detail. - Ability to analyse large amounts of data quickly and accurately. - Relentless curiosity: Questions the status quo, continually asks why/why not. - Focused on achieving targets and meeting deadlines. - Takes initiative and can work autonomously.

Human Resources Payroll Consultant (HRIS) Location:b'/xc2/xa0'Carnaxide, Lisbon, Portugal, Occupation:b'/xc2/xa0'Full time Min. Experience:b'/xc2/xa0'2 years What do we need?b'/xc2/xa0' Unikb'/xe2/x80/x99's Operations team is looking for a highly motivated individual who is passionate about our mission and is skilled in Human Resources management, Payroll, operational improvement, and analytics. You will collaborate with functional leads (both inside and outside of the company) to define and enforce continuous improvements for our clients.b'/xc2/xa0' Job opening:b'/xc2/xa0'(Junior, Mid-level or Specialist). Two Open positions. Who We Are: Unikystem is a Low-code BPM Automation platform Boosted by Cognitive Data Capture with 100% accuracy, that turns any unstructured text data into business-critical information. We serve B2B Enterprise, targeting Industry, Financial Services and Insurtech, supporting KYC, AML, and Claims, automating any manual, labor-intensive, document-based workflow. In a constantly changing world, where speed and agility are essential, we simplify and automate the operations of organizations. Providing the best user experience, with simplification of processes, through technological innovation. We are proud to be part of JOYN, an international group of IT companies with over 20 years of business experience, with projects in more than 14 countries and over 400 employees. Roles and responsibilities: b'/xe2/x80/xa2' Process Payroll for Customers; b'/xe2/x80/xa2' Deliver Human Resources Management activities (HRIS), from on-boarding to off-boarding, including all legal requirements; b'/xe2/x80/xa2' Setup and develop HR processes, policies and tools according to the business needs; b'/xe2/x80/xa2' Provide functional support, collaborating with project team in the implementation of HR systems; b'/xe2/x80/xa2' Creates the appropriate user documentation and procedures and will assist in training users on the updated functionalities; b'/xe2/x80/xa2' Understanding the entire customer journey, thinking strategically across departments, and identifying ways to improve operational efficiency and cut costs are all important. b'/xe2/x80/xa2' Maintain current knowledge of important improvements and patterns of inefficient distributed team working practices, as well as how they may affect and improve ways of working. Required Skills and Experience: b'/xe2/x80/xa2' Being a big fan of fast-paced situations where things are always changing; b'/xe2/x80/xa2' Having an experienced backgroundb'/xc2/xa0'with technology;b'/xc2/xa0' b'/xe2/x80/xa2' Fluency in English; Excellent Soft Skills; Make it happen attitude; Both written and oral English as to be a strong suit and also the ability to communicate in Portuguese; b'/xe2/x80/xa2' Data analysis, conducting root cause analyses, constructing business processes, identifying metrics, and/or evaluating company performance are all skills that you should have. Please apply by email to: recruit@uniksystem.com or https://www.uniksystem.com/careers/human-resources-payroll-consultant-hris/ As a Candidate youb'/xc2/xb4've decided to provide us your personal data. Uniksystem will process it as well as the attached documents within the scope of this and future recruitment and selection processes.

Job Description We are seeking a detail-oriented and responsible Content Moderator to join our dynamic team. As a Content Moderator, you will play a crucial role in maintaining a positive online environment for our users across various social media platforms. You will be responsible for reviewing and moderating user-generated content to ensure it aligns with our community guidelines and values. b'/xc2/xa0' Profile needed High proficiency in German language (C1) + English B2 Responsible, reliable and available for rotation shifts High level of resilience to sensitive content Proactive to participate in b'/xe2/x80/x9c'roundtableb'/xe2/x80/x9d' sessions to provide an open discussion about upcoming trends and provide input/feedback to Support team to clarify trends or actions needed Expertise on all policies whilst ensuring compliance on all client workflows, being exposed to egregious content, political speech, hate speech, cultural discussions. High level of capacity to keep up with client updates regarding workflows/policies (a b'/xe2/x80/x9c'fast learnerb'/xe2/x80/x9d') b'/xc2/xa0' Key responsibilities Review and moderate user-generated content on social media platforms. Enforce community guidelines and company policies consistently. Identify and report inappropriate, harmful, or offensive content. Respond to user inquiries and concerns regarding content moderation Investigate, document, and follow up on European removal requests and correspondence within the market queues/workflows b'/xc2/xa0' What is offered Permanent contract with the client Market - leading salary (paid in 14 months) Language bonus Relocation package Daily wellness treatments Performance bonus b'/xc2/xa0' Start date: December 2023

FLUENT GERMAN SPEAKERS ONLY - LOCATED IN LISBON EU NATIONAL OR WORK PERMIT Our client is a world leader in sports betting and gaming entertainment by creating the most exciting and trusted experience for their customers, revolutionizing the gambling space as they go. They are home to a global family of well-known brands and they are looking for a German-speaking Customer Service Agent to join their team in Lisbon! Responsibilities: Handle wide range of customers and enter all customer details in an accurate and efficient manner to the relevant systems. Provide customers accurate and relevant information about products, services and promotions based on needs. Educate customers to use all online self-service tools. Proactive suggesting improvements to improve efficiency, productivity, quality and customer satisfaction. Fix the root cause of the problem to protect additional customers from getting the same issue. Direct or escalate all parties to take corrective action as needed. Work towards simplifying the existing processes to reduce effort. Meet deliverable requirements/service level measures/specific targets, Quality and Efficiency targets. Perform against all key Customer service goals. Knowing individual targets and individual performance management Take ownership for your development. Look for opportunities to grow Work on individual career progression plan and manage training plan completion. Have an overview about required development activities and participate on them as well. Looks for feedback and development activities to improve in skills related to the current work. Developing others - create and support opportunities for building skills to execute current and future responsibilities. Knowledge Development and Sharing: Become an expert with the tools used in CS team. Share knowledge and findings with the team members. Support new team members in their training.

.Net Developer b'&' React.js (3y+ exp).Net b'&' React.js SW Developer Location: Lisbon, Portugal, Occupation: Full time, OnSite Min. Experience: 3 years ++ b'/xc2/xa0' Uniksystem is growing the software team to deliver capacity to an onsite customer in Lisbon. We are proud to be part of JOYN, an international group of IT companies with over 20 years of business experience, with projects in more than 14 countries. b'/xc2/xa0' Web'/xe2/x80/x99're looking for new team members with theb'/xc2/xa0'React.js b'&'.Net sw Developerb'/xc2/xa0'profile with ab'/xc2/xa0'minimum experience of 3 years.b'/xc2/xa0'The main responsibilities will be software development with: b'/xe2/x80/xa2'b'/xc2/xa0'ASP.NET: MVC, Web API, Entity Framework Core; b'/xe2/x80/xa2' Webservices (SOAP, REST, XML); MVC or Web API; b'/xe2/x80/xa2' React.js, CSS, HTML; b'/xe2/x80/xa2' Databases: MS SQL Server; b'/xe2/x80/xa2' ORM Entity Framework Core; b'/xe2/x80/xa2' Git b'/xc2/xa0' Required Skills andb'/xc2/xa0'minimum experience of 3 years: b'/xe2/x80/xa2' Degree in Computer Science or similar b'/xe2/x80/xa2' Development experience with.Net (3+ years) and React.js (3+ years) b'/xe2/x80/xa2' Experience with web applications (Backend), distributed systems and APIs b'/xc2/xa0' Preferred Additional Skills and Experience: b'/xe2/x80/xa2' Experienced in DevOps and promoter of automation b'/xe2/x80/xa2' MVC, JSF, JSP, J2EE, OO, distributed and architectural design patterns; b'/xc2/xa0' Responsibilities Develop quality software and web applications Analyze and maintain existing software applications Design highly scalable, testable code Discover and fix programming bugs b'/xc2/xa0' We offer: b'/xe2/x80/xa2' Integration in our young, dynamic, and experienced team, with whom you can learn a lot, in an excellent environment and with excellent working conditions; b'/xe2/x80/xa2' Remuneration compatible with experience and demonstrated knowledge; b'/xe2/x80/xa2' Possibility of usufruct discounts in various partners in the area of fitness, health, beauty, etc; b'/xc2/xa0' As Candidate you've decided to provide us your personal data. Uniksystem will process it as well as the attached documents within the scope of this and future recruitment and selection processes. The response to this candidature legitimizes this treatment, being considered as authorization and express consent. We also inform you that your data will be kept in the company for a period of 5 years. For more information you can consult our Privacy Policy We will contact you only if your profile is selected for the next stage of recruitment. b'/xc2/xa0'

Our client is looking for a Turkish Customer Support to join their growing Team in Lisbon – Portugal. Recently, we have seen streaming companies and websites taking viewers from classical TV into new services and devices. This project is a support line for one of these services - the best-loved video streaming website in the world. You will be part of a multicultural team based in Lisbon, where you will provide outstanding multi-channel support to users of the service. You can see the details below and we would be happy to address any questions you might have. You will be handling Customers queries via phone, e-mail and chat identifying the client's problem and troubleshooting to find the solution. REQUIREMENTS: - At least 12 months of direct customer service experience required, preferably in contact centers in a B2C and/or B2B environment. - Good communication skills, both verbal and oral. - Excellent native level written and spoken communication skills in the language of support. - Proactive attitude and strong team-spirit. - Be organized and able to learn new processes, concepts, and skills as well as being able to understand that an operation is an ever-changing organism. - Strong attention to detail and a desire to deliver accurately, efficiently and to a high standard. - Ability to handle not only to handle customers emotions, but also being able to empathize with the client's case. - Openness to work flexible hours as required (may include evenings, weekends and/or holidays) / Shifts: 8AM to 8M. / Monday to Sunday RESPONSIBILITIES: - You will be answering to the customers queries via phone, e-mail or chat, identifying the client's problem; troubleshooting them to find the solution; documenting each action you take and categorizing cases and possible bugs, so that our client's engineering team to address them as a bunch. - Provide general and technical support to customers who use any of our client's paid products. - Escalate complex problems according to defined procedures. OUR OFFER: - Pleasant and inspiring working atmosphere. - Opportunity to be part of a rapidly expanding global organization with irreproachable reputation. - Professional development and clear career path. - Training b'&' development opportunities. - Competitive salary b'&' relocation allowance.

Our client is a world leader in sports betting and gaming entertainment by creating the most exciting and trusted experience for their customers, revolutionising the gambling space as they go. They are home to a global family of >25 well-known brands and they are looking for a German speaking Customer Service Agent to join their team in Lisbon! Responsibilities: - Handle wide range of customers and enter all customer details in an accurate and efficient manner to the relevant systems. - Provide customers accurate and relevant information about products, services and promotions based on needs. - Educate customers to use all online self-service tools. - Proactive suggesting improvements to improve efficiency, productivity, quality and customer satisfaction. - Fix the root cause of the problem to protect additional customers from getting the same issue. Direct or escalate all parties to take corrective action as needed. - Work towards simplifying the existing processes to reduce effort. - Meet deliverable requirements/service level measures/specific targets, Quality and Efficiency targets. - Perform against all key Customer service goals. - Knowing individual targets and individual performance management - Take ownership for your development. Look for opportunities to grow - Work on individual career progression plan and manage training plan completion. - Have an overview about required development activities and participate on them as well. - Looks for feedback and development activities to improve in skills related to the current work. - Developing others - create and support opportunities for building skills to execute current and future responsibilities. - Knowledge Development and Sharing: Become an expert with the tools used in CS team. Share knowledge and findings with the team members. Support new team members in their training. Requirements: - Language skills: English C1 and German – C1 level (speaking b'&' writing), other language is a plus. - Middle education degree. - PC skills: Masters use of PC equipment and software (MS Office, Internet searching tool skills). - Communication skills – verbal and written: Communicates effectively over the phone and in written transactions. - Flexibility and shift work is required. - An experience in the contact service environment is a preferable advantage. - An online gaming experience is a plus.