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Porto-Porto (Porto)
Hey, you? b'/xc2/xa0' Yes, you! b'/xc2/xa0' Do you speak several languages? Are you fluent in French? Do you have good knowledge of English? You can be the person that we are looking for! b'/xc2/xa0' As a result of the incredible growth of our client, web'/xe2/x80/x99're looking for bilingual speakers to join us and one of the worldb'/xe2/x80/x99's biggest and most well-known brands. b'/xc2/xa0' At this job, you will: b'/xc2/xa0' Give customers a consistente path to a great experience! - Guarantee the best service to our customers according to Key Performance Indicator (KPI's); - Clarify customer queries, using decision support tools to provide appropriate resolution to the customer; - Create a good relationship with the customer, listen carefully to their needs and try to help in the best way possible; - Greet customers in a courteous, friendly, and professional manner using agreed upon procedures; - Know the product/service and the client well; - Prepare complete and accurate work; - Participate in activities designed to improve customer satisfaction and business performance; - Offer additional products and/or services; - Forward calls to other team members when necessary; - Track, document and retrieve information in call tracking database; - Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff; - Increase customer loyalty by delivering a seamless experience. b'/xc2/xa0' And for a service that the customer won't forget, you need: b'/xc2/xa0' - Six months of relevant experience (prefered); - Strong computer navigation skills and PC knowledge (you donb'/xe2/x80/x99't need to be a pc nerd, donb'/xe2/x80/x99't worry); - Ability to effectively communicate, both written and verbally; - Attention to detail; - Skilled in multitasking including the ability to be flexible and adapt to changes quickly; - Tolerance for repetitive work in a fast-paced, high production work environment; - Ability to work as a team member, as well as independently; - Demonstrate empathy towards customers and colleagues; - Demonstrate patience in all customer contact situations including maintaining a pleasant and professional tone and manner (Itb'/xe2/x80/x99's not easy, but you can do it!); - Good interpersonal relationship; - Organization and responsability; - Good mood. b'/xc2/xa0' Itb'/xe2/x80/x99's not necessary more than this to do a great job! b'/xc2/xa0' Sob'/xe2/x80/xa6' What are you waiting for? Apply! You wonb'/xe2/x80/x99't regret it.
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Portugal (Todas as cidades)
A empresa A SUA SERVIÇA oferece a você conhecimento e são experiências nos campos do concierge, com um estado de espírito que VOCÊ TEM UM PROBLEMA QUE TEMOS A SOLUÇÃO Qual é o concierge? É um serviço que cuida de suas necessidades, expectativas em relação ao gerenciamento de suas profecias, para aluguel ou pessoal. Nossa empresa cuida de limpeza, entrevistas, entrega de inventário essencial e exterior. Preparação da sua estadia com a possibilidade de buscá-lo no aeroporto e configurar suas profecias, por exemplo, correr e caminhar de acordo com a solicitação. Com base nessas experiências, nosso serviço também oferece o domínio do trabalho com arquiteto profissional ou endossando o capacete do mestre e você será um ator na restauração de sua propriedade, com artesãos locais e um gerente de local, ANTHONY à sua escuta.. Empresa em tribunal de diligências administrativas com as autoridades portuguesas. Para mais informações, não hesite em ligar por e-mail para uma consulta física. EMAIL. [...] The company AT YOUR SERVICE offers you are knowledge and are experiences in the fields of the concierge, with as a state of mind which is YOU HAVE A PROBLEM WE HAVE THE SOLUTION What is the concierge? It is a service that takes care of your needs, your expectations regarding the management of your prophecies, for rental or personal. Our company takes care of cleaning, interviews, delivery of key inventory and exterior. Preparation of your stay with the possibility of picking you up at the airport and setting up your prophecies, for example racing and walking according to request. On the strength of these experiences, our service also offers you the mastery of work with professional architect or by endorsing the master's helmet and you will be an actor in the restoration of your property, with local artisants and a site manager, ANTHONY to your listening. Company in court of administrative damarches with the Portuguese authorities. For more information, do not hesitate to call us by email for a physical appointment. EMAIL. [...] L entreprise A VOTRE SERVICE vous propose sont savoir et sont expériences dans les domaines de la conciergerie, avec comme état d'esprit qui est VOUS AVEZ UN PROBLEME NOUS AVONS LA SOLUTION. Qu'est ce que la conciergerie? C est un service qui prend en charge vos besoin, vos attentes en ce qui concernes la gestion de vos proprietées, pour du locatif ou personnel. Notre entreprise s'occupe du nettoyage, entretiens, remise de clefs état des lieux intérieur et extérieur. Préparation de votre séjour avec possibilité de venir vous chercher à l'aéroport et la mise en place de vos propriétés, par exemple course et démarche selon demande. Fort de ces expériences notre service vous proposent aussi la maitrise d'ouvrage avec architecte professionnel ou en endossant le casque de maitre d'ouvrage, vous serez acteur de la restauration de votre propriétés, avec des artisan locaux et un chef de chantier, ANTHONY à votre écoute. Entreprise en cour de démarches administratives auprès des autorités Portugaises. Pour plus d'information n'hésitez pas a faire appelle à nous par mail pour une prise de rendez vous physique. EMAIL. [...]
1 €
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Lisboa-Lisboa (Lisboa)
Who are we?   We are a digital marketing agency based in Geneva. As part of our growth and the recent opening of a branch in Lisbon - PLATINUM BOX - we are looking for several talents to build our local team.   Within the scope of our activity with our international customers - publishers in the entertainment area - and to face new challenges of expansion, digital transformation, development of new innovative business models, we are looking for a Bilingual Customer Service Operator. Our goal: performance !   Mission: Interacting with customers by email to provide information in response to their requests  Undertake customer complaint’s handling and administration  Process refunds   Ensure that quality service is delivered  Develop and maintain strong relationship with customers  Work on customer satisfaction    Your profile:  You are perfectly fluent (mother tongue or bilingual) in English  and in  Portuguese and/or Spanish. If you are also fluent in another language, it will be considered as a plus; You are used to work with Microsoft Office Pack; You have a strong problem-solving mind and analytical spirit; You have excellent communication skills and you are customer’s satisfaction oriented   Type of contract: Full-time, effective employment contract/open-ended contract Remuneration to be defined according to the profile Position to be filled immediately   Job located in: Lisbon     Interested? Come on, join the team! We offer you a job in a multicultural environment and a pleasant team.   If you recognize yourself in this profile and are interested in the position we offer, send us your application (cover letter, CV with recent photograph) to the email: drh@logdirect.net
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Portugal (Todas as cidades)
Who are we? We are a digital marketing agency based in Geneva. As part of our growth and the recent opening of a branch in Lisbon - PLATINUM BOX - we are looking for several talents to build our local team. Within the scope of our activity with our international customers - publishers in the entertainment area - and to face new challenges of expansion, digital transformation, development of new innovative business models, we are looking for a Bilingual Customer Service Operator. Our goal: performance ! Mission: * Interacting with customers by email to provide information in response to their requests * Undertake customer complaint’s handling and administration * Process refunds * Ensure that quality service is delivered * Develop and maintain strong relationship with customers * Work on customer satisfaction Your profile: * You are perfectly fluent (mother tongue or bilingual) in English and in Portuguese and/or Spanish. If you are also fluent in another language, it will be considered as a plus; * You are used to work with Microsoft Office Pack; * You have a strong problem-solving mind and analytical spirit; * You have excellent communication skills and you are customer’s satisfaction oriented Type of contract: * Full-time, effective employment contract/open-ended contract * Remuneration to be defined according to the profile * Position to be filled immediately Job located in: Lisbon Interested? Come on, join the team! We offer you a job in a multicultural environment and a pleasant team. If you recognize yourself in this profile and are interested in the position we offer, send us your application (cover letter, CV with recent photograph) to the email: [email protected]
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Paradela do Monte (Vila Real)
Now with the assistance of Medivic Aviation Air Ambulance from Raipur, you can transfer your loved one to preferred hospitals in India or abroad. In this emergency, Medivic Aviation plays a crucial role in emergency patient transport wherever you want. We have ten years of expertise in the transportation service field. We provide super-advanced Air Ambulance Service in Raipur with all types of medical facilities such as ICU and CCU setup with the well-versed medical staff, technician, and paramedic inducing MD doctor to peculiar care of the patient at the moving time. Get in Touch with Us Through Call, Email, or Visit Our Office Medivic Aviation Air Ambulance Service Address: Station Rd, Nahar Para, Station Road, Moudhapara, Raipur, Chhattisgarh 492009 Mobile: +91-9560123309, +91-9264470192 EMAIL: info@medivicaviation.com Website: https://www.medivicaviation.com/air-ambulance-service-raipur/
5.474 €
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Paradela do Monte (Vila Real)
Are you looking for the top-level ICU Air Ambulance Service from Ranchi to move an emergency patient to other cities for the finest medical aids to save their life? Medivic Aviation Air Ambulance Service in Ranchi is always available to assist you to help with rapid and safe transport service at a genuine price. We confer charter aircraft and commercial planes to move an ill patient where you want. Our services are more cost effective for all the people who need to relocate any kind of ailing patient. Get in Touch with Us Through Call, Email, or Visit Our Office Medivic Aviation Air Ambulance Service Address: Office NO - G-19, Ground Floor, Amrawati Complex, Beside ICICI Bank, Circular Road, Lalpur Chowk, Ranchi - 834001 Mobile: +91-9560123309, +91-9264470192 EMAIL: info@medivicaviation.com Website: https://www.medivicaviation.com/air-ambulance-service-ranchi/
5.474 €
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Vacaria-Viana do Castelo (Viana do Castelo)
If you require to transfer an emergency patient via Train Ambulance from Varanasi to Delhi, Mumbai, Chennai, or almost any city in India at a low price then, Medivic Aviation is the top one that furnishes fast and secure patient transport service anytime. We render the excellent ICU support Train Ambulance Services in Varanasi with medical facilities to the patient with a medical squad and MD doctor to relieve health during transferring from one city to another. So, now call us and obtain the most satisfactory train ambulance service for your loved one. Get in Touch with Us Through Call, Email, or Visit Our Office Medivic Aviation Train Ambulance Service Address: Varunapuri colony, Phulwari Village, Varanasi cantonment, Phulwaria, Uttar Pradesh 221002 Mobile: +91-9560123309, +91-9264470192 EMAIL: info@medivicaviation.com Website: https://www.medivicaviation.com/train-ambulance-service-varanasi/
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Monte do Padrão (Portalegre)
Are you finding the top-level ICU emergency Train Ambulance Service from Patna for the shifting of your loved ones from one city hospital to another to save their life? Medivic Aviation renders secure and quick Train Ambulance Services in Patna with exceptional medical aid such as bed-to-bed service, ICU setup, 24/7 availability, etc. We manage all the criteria and proper sanitization to stay the emergency patient, and our medical unit and expert MD doctors always take care of them during the moving time. Get in Touch with Us Through Call, Email, or Visit Our Office Medivic Aviation Train Ambulance Service Address: Office No. – 14, ICICI Bank Floor, R.K Estate, In front of IGIMS, Bailey Road, Patna, Bihar – 800014 Mobile: +91-9560123309, +91-9264470192 EMAIL: info@medivicaviation.com Website: https://www.medivicaviation.com/train-ambulance-service-patna/
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Portugal (Todas as cidades)
Our client is a world leader in sports betting and gaming entertainment by creating the most exciting and trusted experience for their customers, revolutionising the gambling space as they go. They are home to a global family of >25 well-known brands and they are looking for a German speaking Customer Service Agent to join their team in Lisbon! Responsibilities: - Handle wide range of customers and enter all customer details in an accurate and efficient manner to the relevant systems. - Provide customers accurate and relevant information about products, services and promotions based on needs. - Educate customers to use all online self-service tools. - Proactive suggesting improvements to improve efficiency, productivity, quality and customer satisfaction. - Fix the root cause of the problem to protect additional customers from getting the same issue. Direct or escalate all parties to take corrective action as needed. - Work towards simplifying the existing processes to reduce effort. - Meet deliverable requirements/service level measures/specific targets, Quality and Efficiency targets. - Perform against all key Customer service goals. - Knowing individual targets and individual performance management - Take ownership for your development. Look for opportunities to grow - Work on individual career progression plan and manage training plan completion. - Have an overview about required development activities and participate on them as well. - Looks for feedback and development activities to improve in skills related to the current work. - Developing others - create and support opportunities for building skills to execute current and future responsibilities. - Knowledge Development and Sharing: Become an expert with the tools used in CS team. Share knowledge and findings with the team members. Support new team members in their training. Requirements: - Language skills: English C1 and German – C1 level (speaking & writing), other language is a plus. - Middle education degree. - PC skills: Masters use of PC equipment and software (MS Office, Internet searching tool skills). - Communication skills – verbal and written: Communicates effectively over the phone and in written transactions. - Flexibility and shift work is required. - An experience in the contact service environment is a preferable advantage. - An online gaming experience is a plus.
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Portugal (Todas as cidades)
Our client is a world leader in sports betting and gaming entertainment by creating the most exciting and trusted experience for their customers, revolutionising the gambling space as they go. They are home to a global family of >25 well-known brands and they are looking for a German speaking Customer Service Agent to join their team in Lisbon! Responsibilities: - Handle wide range of customers and enter all customer details in an accurate and efficient manner to the relevant systems. - Provide customers accurate and relevant information about products, services and promotions based on needs. - Educate customers to use all online self-service tools. - Proactive suggesting improvements to improve efficiency, productivity, quality and customer satisfaction. - Fix the root cause of the problem to protect additional customers from getting the same issue. Direct or escalate all parties to take corrective action as needed. - Work towards simplifying the existing processes to reduce effort. - Meet deliverable requirements/service level measures/specific targets, Quality and Efficiency targets. - Perform against all key Customer service goals. - Knowing individual targets and individual performance management - Take ownership for your development. Look for opportunities to grow - Work on individual career progression plan and manage training plan completion. - Have an overview about required development activities and participate on them as well. - Looks for feedback and development activities to improve in skills related to the current work. - Developing others - create and support opportunities for building skills to execute current and future responsibilities. - Knowledge Development and Sharing: Become an expert with the tools used in CS team. Share knowledge and findings with the team members. Support new team members in their training. Requirements: - Language skills: English C1 and German – C1 level (speaking b'&' writing), other language is a plus. - Middle education degree. - PC skills: Masters use of PC equipment and software (MS Office, Internet searching tool skills). - Communication skills – verbal and written: Communicates effectively over the phone and in written transactions. - Flexibility and shift work is required. - An experience in the contact service environment is a preferable advantage. - An online gaming experience is a plus.
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Braga-Braga (Braga)
Are you passionate about new technology and fast paced environments? If the answer is yes and you consider yourself dynamic, communicative and you’re willing to learn and grow inside an international project, we may have the perfect opportunity for you! ManpowerGroup is looking for Customer Service Representatives to provide an excellent customer service experience by answering inbound phone calls from customers and solving advanced technical issues while supporting one of the largest technology companies in the world. What we are looking for: - One year call center experience or face to face customer service experience (desirable); - Fluency in English (mandatory); - Ability to work a schedule which includes rotating shifts (8am - 8pm), weekends and holidays; - Ability to work in a fast-paced environment; - Ability to research technical information across multiple tools while talking with customers. We offer: - 4 weeks of paid training; - Work contract; - Meal allowance; - Monthly performance incentives; - Career pathing and opportunities; - Excellent work environment * Temporary work from home environment due to COVID-19; * Internet fiber connection is mandatory. Applications: joana.rodrigues@manpower.pt with the subject " ENG - BRG"
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Lisboa-Lisboa (Lisboa)
FLUENT GERMAN SPEAKERS ONLY - LOCATED IN LISBON EU NATIONAL OR WORK PERMIT Our client is a world leader in sports betting and gaming entertainment by creating the most exciting and trusted experience for their customers, revolutionizing the gambling space as they go. They are home to a global family of well-known brands and they are looking for a German-speaking Customer Service Agent to join their team in Lisbon! Responsibilities: Handle wide range of customers and enter all customer details in an accurate and efficient manner to the relevant systems. Provide customers accurate and relevant information about products, services and promotions based on needs. Educate customers to use all online self-service tools. Proactive suggesting improvements to improve efficiency, productivity, quality and customer satisfaction. Fix the root cause of the problem to protect additional customers from getting the same issue. Direct or escalate all parties to take corrective action as needed. Work towards simplifying the existing processes to reduce effort. Meet deliverable requirements/service level measures/specific targets, Quality and Efficiency targets. Perform against all key Customer service goals. Knowing individual targets and individual performance management Take ownership for your development. Look for opportunities to grow Work on individual career progression plan and manage training plan completion. Have an overview about required development activities and participate on them as well. Looks for feedback and development activities to improve in skills related to the current work. Developing others - create and support opportunities for building skills to execute current and future responsibilities. Knowledge Development and Sharing: Become an expert with the tools used in CS team. Share knowledge and findings with the team members. Support new team members in their training.
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Lisboa-Lisboa (Lisboa)
Cross Border Talents is looking for Spanish native speakers to work as customer service in a call center in Lisbon, Portugal. Requirements: - Native Spanish; - English (B2/C1); - Passionate about entertainment and media enterprise; - Excellent communication skills coupled with empathy, team spirit and customer-oriented; - Familiarity with digital streaming services and devices; - Have a positive and can-do attitude; - Previous experience in Customer Service is highly valued. Offer: - Competitive wages (14 monthly payments per year); - Performance bonus; - Opportunity to professionally grow in a unique start-up project Send your CV to my email: mariana.guimaraes@cbtalents.com
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Portugal (Todas as cidades)
Our client is looking for a Turkish Customer Support to join their growing Team in Lisbon – Portugal. Recently, we have seen streaming companies and websites taking viewers from classical TV into new services and devices. This project is a support line for one of these services - the best-loved video streaming website in the world. You will be part of a multicultural team based in Lisbon, where you will provide outstanding multi-channel support to users of the service. You can see the details below and we would be happy to address any questions you might have. You will be handling Customers queries via phone, e-mail and chat identifying the client's problem and troubleshooting to find the solution. REQUIREMENTS: - At least 12 months of direct customer service experience required, preferably in contact centers in a B2C and/or B2B environment. - Good communication skills, both verbal and oral. - Excellent native level written and spoken communication skills in the language of support. - Proactive attitude and strong team-spirit. - Be organized and able to learn new processes, concepts, and skills as well as being able to understand that an operation is an ever-changing organism. - Strong attention to detail and a desire to deliver accurately, efficiently and to a high standard. - Ability to handle not only to handle customers emotions, but also being able to empathize with the client's case. - Openness to work flexible hours as required (may include evenings, weekends and/or holidays) / Shifts: 8AM to 8M. / Monday to Sunday RESPONSIBILITIES: - You will be answering to the customers queries via phone, e-mail or chat, identifying the client's problem; troubleshooting them to find the solution; documenting each action you take and categorizing cases and possible bugs, so that our client's engineering team to address them as a bunch. - Provide general and technical support to customers who use any of our client's paid products. - Escalate complex problems according to defined procedures. OUR OFFER: - Pleasant and inspiring working atmosphere. - Opportunity to be part of a rapidly expanding global organization with irreproachable reputation. - Professional development and clear career path. - Training & development opportunities. - Competitive salary & relocation allowance.
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Portugal (Todas as cidades)
Our client is looking for a Turkish Customer Support to join their growing Team in Lisbon – Portugal. Recently, we have seen streaming companies and websites taking viewers from classical TV into new services and devices. This project is a support line for one of these services - the best-loved video streaming website in the world. You will be part of a multicultural team based in Lisbon, where you will provide outstanding multi-channel support to users of the service. You can see the details below and we would be happy to address any questions you might have. You will be handling Customers queries via phone, e-mail and chat identifying the client's problem and troubleshooting to find the solution. REQUIREMENTS: - At least 12 months of direct customer service experience required, preferably in contact centers in a B2C and/or B2B environment. - Good communication skills, both verbal and oral. - Excellent native level written and spoken communication skills in the language of support. - Proactive attitude and strong team-spirit. - Be organized and able to learn new processes, concepts, and skills as well as being able to understand that an operation is an ever-changing organism. - Strong attention to detail and a desire to deliver accurately, efficiently and to a high standard. - Ability to handle not only to handle customers emotions, but also being able to empathize with the client's case. - Openness to work flexible hours as required (may include evenings, weekends and/or holidays) / Shifts: 8AM to 8M. / Monday to Sunday RESPONSIBILITIES: - You will be answering to the customers queries via phone, e-mail or chat, identifying the client's problem; troubleshooting them to find the solution; documenting each action you take and categorizing cases and possible bugs, so that our client's engineering team to address them as a bunch. - Provide general and technical support to customers who use any of our client's paid products. - Escalate complex problems according to defined procedures. OUR OFFER: - Pleasant and inspiring working atmosphere. - Opportunity to be part of a rapidly expanding global organization with irreproachable reputation. - Professional development and clear career path. - Training b'&' development opportunities. - Competitive salary b'&' relocation allowance.
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