Skills knowledge

Construction Researcher [Lisbon] About Construdata21 Founded in Vigo in 2000, Construdata21 manages and commercializes the largest specialized platform for the construction sector with information on projects in Spain, Portugal and other international markets (https://www.construdata21.com). In 2021 Construdata21 has become part of Byggfakta Group, a multinational company based in Sweden and a European market leader in information and technologies for the construction sector. Vortal operates in the same group, with offices in Lisbon and Madrid. Construdata21 currently works with a team of 40 professionals at its headquarters, in addition to 15 data agents distributed throughout the Iberian Peninsula. Immersed in a process of international expansion, we want to expand our team, so we are looking for a person-oriented to the active search for information in the sector. Job description We need to incorporate into our production team a person who, from our offices in Lisbon, develops research work for the location and monitoring of new construction projects in Portugal through phone calls, interviews and internet searches. Responsibilities - Provide new business opportunities for construction companies by publishing new projects and updating their evolution. - Telephone contact with the different suppliers of the sector (developers, construction companies, architects...) to get information about the status of their current and future projects. Building trusting relationships with these informants to consolidate a recurrent exchange of information. - Locate new projects through the use of reliable and trustworthy sources: Internet, specialized press, public archives, websites or social networks of the suppliers of the projects, etc. - Obtain as much information as possible on each project and its status (location, description of the works, construction phase, budget, promoter, builder, architect, etc.). - Maintain an updated portfolio of projects in the assigned area. Training - Compulsory Secondary Education. - Middle or higher education desirable. -Languages: Portuguese and English. Spanish recommended. Skills & Knowledge - Skills in the handling and evaluation of public access information sources. - Skills in obtaining, processing and interpreting data. - Use of office applications, databases and the Internet. - Ability to organize, verify and plan. - Proactivity and ability to work as part of a team. Experience - Previous experience is not essential, but knowledge or experience in the construction/real estate sector, public administration, documentation projects or administrative procedures will be an asset. Why join Construdata21? - Company in full international expansion with a stable project. - Immediate incorporation. - Full-time employment contract. - Possibility of hybrid work and conciliation. - Continuous training provided by the company. - Belonging to a highly professional and dynamic team.

Grupo Natural is pleased to invite you to join our team. We are a group of restaurants. Our restaurants are Parrilla Natural, Gourmet Natural and Wild Fire. They are located in the Algarve, more precisely in the area of Almancil, Vale do Lobo and Quarteira. We have a vacancy for RESERVATIONS DEPARTMENT (M/F), and if you find yourself residing somewhere far from us, don't worry, we offer accommodation! Requirements: • Minimum education at the 9th grade level; • Excellent English skills; • Knowledge of the Restaurant Diary program will be valued; • Strong customer orientation; • Excellent ability to work under pressure; • Excellent oral expression and taste for contact with the public; • Initiative capacity; • Strong attention and coordination skills; • Dynamism and liking for teamwork; • Excellent organizational skills; • Availability to work on weekends and night shifts. Tasks and responsibilities: • Perform all functions inherent to the position, safeguarding a service of quality and excellence; • Assist the person in charge of the reception and/or manager in the organization, management and coordination of the reception; • Make telephone reservations; • Manage telephone reservations and waiting lists; • Promote sales and/or internal events publicized by the Marketing department; • Respect the quality standards defined by the group; • Controlling the fulfillment of requests, comments and incidents reported by customers. Conditions: • Good work environment; • Remuneration compatible with the function; • Food; • Continuous training. Our group's main key is its enormous success, professionalism and positive attitude. Send your CV to recursos.h@gourmetnaturalrestaurant.com, with reference RESERVATIONS DEPARTMENT (M/F).

BIMMS is an organization of professionals with an extensive and vast experience in the AECO industry, in the areas of architecture, engineering and service -oriented management.   Profile: Degree/ Master in Management or Economics or Engineering You will need to give support in data analysis and interpretation, strong analytic capacity Understand the needs of our clients, their expectations in order to present a consultancy service of excellence Competences at the level of strategic thinking and results orientated Organization skills Knowledge in the Marketing area Knowledge of IT management tools   Offer: Excellent career opportunity and professional development Participation in attractive and innovative projects Integration in a growing company Integration in a dynamic and proactive team. To Know more about us go to www.bimms.net.   If you think you have the right profile please send us your CV with the reference BMS.MNGA092020 to info@bimms.net

SAP Administrator Role Location: Lisbon, Portugal Working Hours: 08:00am – 17:00pm Reporting to: Operations Director based in Czech Republic   Key Responsibilities: The key role of the SAP Administrator is: 1)           Raising a job in SAP to enable ASL systems to pay suppliers and raise invoices 2)           Keeping an up to date record so ASL can reconcile orders for month end The role is key in processing orders into the local SAP system and enabling the account to report and invoice transactions. As such the role is a pivotal role to the functioning of the account. To update SAP numbers into the ASL Production System where they are missing Work with an International account management team to process orders into local SAP system Ensure the SAP tracker is completed at the end of each business day Provide end of week summary to management of activity   Key Skills: Knowledge of SAP process MS Office – proficient Technology compliant English language – business proficient Ability to work with a fast paced account

The Front end developer is expected to provide services to the Digital Solutions b'&' Process Efficiency unit of the Secretariat-General (SG.C.5). The tasks to be performed include: b'/xe2/x80/xa2' Development and integration of technological components. b'/xe2/x80/xa2' Implementation of user requirements. b'/xe2/x80/xa2' Prototyping. b'/xe2/x80/xa2' Elaboration of test programs. b'/xe2/x80/xa2' Integration with other applications. b'/xe2/x80/xa2' Writing of technical documentation. b'/xe2/x80/xa2' Assistance with deployment and configuration of the system. b'/xe2/x80/xa2' Participation in meetings with the project teams. The proposed candidates should have the following specific expertise b'/xe2/x80/xa2' In depth knowledge of SharePoint Server 2013/2016/2019/SharePoint Online administration and custom development (Server and Client Side Object Model). b'/xe2/x80/xa2' Excellent development skills on the technologies required for the M365 platform. 3 b'/xe2/x80/xa2' Good development skills on SharePoint and.NET platform, both server-side and client side: ASP.Net and C# b'/xe2/x80/xa2' In depth knowledge of the custom development techniques for the M365 Platform: web parts, extensions, libraries for both SharePoint Online and Teams. b'/xe2/x80/xa2' In depth knowledge of Power Automate, including designing and implementing flows, integrating with other systems and managing connectors. Experience with process automation and workflow optimization. b'/xe2/x80/xa2' Knowledge of Microsoft Windows Server 2016/2019 and IIS Server administration, Microsoft SQL Server 2014+ administration. b'/xe2/x80/xa2' Knowledge and experience with XML format b'/xe2/x80/xa2' Knowledge of PowerShell scripting. b'/xe2/x80/xa2' Knowledge of Microsoft SQL Server and T-SQL b'/xe2/x80/xa2' In depth knowledge of the M365 Platform, especially Teams, SharePoint Online, OneDrive, Planner, Microsoft Graph, PowerApps, Power Automate. b'/xe2/x80/xa2' Experience with developing and maintaining solutions using Power Apps and Power BI. b'/xe2/x80/xa2' Good knowledge and experience working with Javascript frameworks (Angular, JQuery, NGRX, Reactb'/xe2/x80/xa6') b'/xe2/x80/xa2' Knowledge of at least one JavaScript framework: Knockout, AngularJs, Angular, JQuery, React, Aurelia, Vue or Polymer. b'/xe2/x80/xa2' Knowledge of source code control repositories such as SVN, TFS, Git, Bitbucket. b'/xe2/x80/xa2' Good skills on migration from SharePoint On-premises to SharePoint Online, Teams and other M365 tools. b'/xe2/x80/xa2' Knowledge of migration tools such as ShareGate, SharePoint Migration Tool.

JOB DESCRIPTION Role: Transmission/IP Operations Engineer Department: Technical/Unit: Operations Reporting Line: Senior Transmission/IP Operations Engineer Job Type: Full-time (1 Year contract) / Level: Officer I Responsibilities: The Transmission/IP Operations Engineer will be responsible for the following: • Participate in managing projects introduced by engineering team assuring full implementation and documentation standards are adhered to. Complete the projects objectives within timelines. • Interpret, review and implement IP and Transmission networks designs and MOPs (Method of Procedure) from the core network planning team. • Perform most effective approach to restore, recover, or alter configurations, logical or physical, to maintain service integrity. • Support all aspects of the network management process assuring requests, implementation, and problems are delivered as required with no impact to the global communications. • Deploy and document changes in accordance with problem and change management process. • Ensure that Main One’s global fibre network documentation is always accurate and up to date, including network configurations, rack layout, floor plan and spares list. • Work with GNOC in troubleshooting and resolution of network related problems, within the timeframe of severity level agreements. • Work with partners of MainOne and OEMs in implementation for technical and administrative matters. Skills and Competencies: • At least 3 years work experience in the configuration, operations and maintenance of optical fibre, Transmission and IP Networks. • Good knowledge of Optical Transmission Networks technologies – SDH, DWDM and Ethernet. • Good knowledge of optical fibre characteristics and standards. • Basic knowledge of Networking technologies - TCP/IP, BGP, DNS, VPNs, Firewalls, Proxy etc. • Knowledge of a Network Management System. • Ability to use Test equipment (eg BERT, OSA, OTDR, OPM, etc.) without supervision. • Ability to interpret topography, network design maps and AutoCAD Designs. • Experience with Microsoft Office products including Word, Excel, Visio and Outlook. • Capable of multi-tasking, manage time and prioritize workload. • Resilience, Adaptability, Reliability and Confidence. • Teamwork abilities. • Good oral and written communication skills in Portuguese and English (mandatory). • Good reading, listening, communicating and documenting skills. Qualifications: • A Bachelor’s Degree or Equivalent in Electrical/Electronics and Telecommunication Engineering • CCNA is a plus / • Driver’s license Demands of the job: • Ability to handle the challenges that come with the job. • Strong analytical skills / • Good technical documentation skills. • Ability to collate and interpret data from various sources. • Willingness to learn and develop new skills. • Actively seek innovative ways of improving existing systems and processes. • Actively encourage strong working relationships with other teams. • Very good understanding of Main One’s solutions and processes. • Strong diagnostic, analysis and problem resolution skills with a flexible approach to problem solving. • Work closely with the GNOC team, the Technical Sales, IP team and the rest of the Network Planning and Implementation team in additional to MainOne partners and OEMs. • Willingness to work long hours and meet tight deadlines. • Ability to work well under pressure • May be required to travel and work on weekends We Offer: • Competitive Salary • Good work environment with great team spirit • An Opportunity to develop a professional Career in MainOne Please forward your CV in English (Mandatory) to the following email: portugal.ops@mainone.net    

Department:Technical Unit: Operations Reporting Line:Senior Transmission/IP Operations Engineer Job Type:Full-time (1 year contract) Level:Officer I Duration:Permanent Location:Portugal    Responsibilities: The Transmission/IP Operations Engineer will be responsible for the following:  • Participate in managing projects introduced by engineering team assuring full implementation and documentation standards are adhered to. Complete the projects objectives within timelines. • Interpret, review and implement IP and Transmission networks designs and MOPs (Method of Procedure) from the core network planning team. • Perform most effective approach to restore, recover, or alter configurations, logical or physical, to maintain service integrity. • Support all aspects of the network management process assuring requests, implementation, and problems are delivered as required with no impact to the global communications. • Deploy and document changes in accordance with problem and change management process. • Ensure that Main One’s global fibre network documentation is always accurate and up to date, including network configurations, rack layout, floor plan and spares list. • Work with GNOC in troubleshooting and resolution of network related problems, within the timeframe of severity level agreements. • Work with partners of MainOne and OEMs in implementation for technical and administrative matters. Skills and Competencies: • Preferably, at least 3 years work experience in the configuration, operations and maintenance of optical fibre, Transmission and IP Networks. • Good knowledge of Optical Transmission Networks technologies – SDH, DWDM and Ethernet. • Good knowledge of optical fibre characteristics and standards. • Basic knowledge of Networking technologies - TCP/IP, BGP, DNS, VPNs, Firewalls, Proxy etc. • Knowledge of a Network Management System. • Ability to use Test equipment (eg BERT, OSA, OTDR, OPM, etc.) without supervision. • Ability to interpret topography, network design maps and AutoCAD Designs. • Experience with Microsoft Office products including Word, Excel, Visio and Outlook. • Capable of multi-tasking, manage time and prioritize workload. • Resilience, Adaptability, Reliability and Confidence. • Teamwork abilities. • Good oral and written communication skills in Portuguese and English (mandatory). • Good reading, listening, communicating and documenting skills. Qualifications: • A Bachelor’s Degree or Equivalent in Electrical/Electronics and Telecommunication Engineering • CCNA is a plus • Driver’s license Demands of the job: • Ability to handle the challenges that come with the job. • Strong analytical skills. • Good technical documentation skills. • Ability to collate and interpret data from various sources. • Willingness to learn and develop new skills. • Actively seek innovative ways of improving existing systems and processes. • Actively encourage strong working relationships with other teams. • Very good understanding of Main One’s solutions and processes. • Strong diagnostic, analysis and problem resolution skills with a flexible approach to problem solving. • Work closely with the GNOC team, the Technical Sales, IP team and the rest of the Network Planning and Implementation team in additional to MainOne partners and OEMs. • Willingness to work long hours and meet tight deadlines. • Ability to work well under pressure. • May be required to travel  We Offer: • Competitive and above average salary • Good work environment with great team spirit • An opportunity to develop a professional Career in MainOne • Health Insurance • Company vehicle for professional purposes   Please forward your CV in English (Mandatory).    

Founded 12 years ago as a spin off from Critical Software, the Retmarker company brings the innovative spirit from its founders to push for the adoption of Artificial Intelligence to the field of  Ophthalmology. We are one of the oldest and most respected AI providers in this field. We operate from Coimbra (Portugal) to the World. The company is currently focused on retinal diseases, namely on  Diabetic Retinopathy, where we provide our own computer vision technology and professional services in the implementation of efficient and effective population-based screening programs. Our technology is certified as a medical device. In recent years, we have been involved in the automated analysis of images from half a million diabetics, contributing to a better management of their disease and preventing blindness. The company has ambitious plans to grow over the coming years, integrated in a new European group. We intend to speed up our efforts and expand the usage of Deep Learning technology in our products and address new pathologies from retinal images. In this context, we will be reinforcing our R&D capacity with new elements. One of the elements we are looking for is an experienced Senior AI Engineer to lead the AI team to a new era. We are a small team, extremely flexible, that keeps improving our own culture daily. If you like the environment of a startup, but one with a track-record already (real challenges, real data), creating a positive impact on people’s lives, this may be THE opportunity. Remote working in the mid-term is a possibility. KEY RESPONSIBILITIES AND EXPERIENCE Lead, mentor & manage the AI team members - ability to delegate responsibilities effectively. Skilled in plan creation and documentation practices - ability to present results in a clear manner. Knowledge of Artificial Intelligence (specifically Machine Learning and with a huge focus on Deep Learning), using state-of-the-art methods. Ability to implement the defined Data Models in the most efficient way. Experience with processing, cleansing, and verifying the integrity of data used for analysis. Experience monitoring performance and advising any necessary infrastructure changes. Analyze results for robustness, validity, and out of sample stability. Good applied-statistics skills (distributions, statistical testing, regression). Excellent verbal and written communication skills (Portuguese and English). ESSENTIAL QUALIFICATIONS AND TECHNICAL SKILLS University Degree (or confirmed professional experience) in computer science, informatics engineering or similar domain, with strong software engineering knowledge. Minimum of 5 years’ experience in AI, ML engineering, Deep Learning or similar. Hands on experience with computer vision and image processing: strong knowledge of fundamentals in feature extraction and image analysis retinal image processing is a strong plus industry experience in a healthcare/medical setting is a plus Excellent understanding of Machine Learning techniques and algorithms (k-NN, Naive Bayes, SVM, Random Forests). Skilled in common data science toolkits, such as NumPy, Scikit-learn, Pandas, Matplotlib, SciPy, Matlab (excellence in at least one of these is highly desirable). Extremely strong programming skills in Python and in relevant Python Libraries for AI (Tensorflow, PyTorch, OpenCV, Keras, etc). Knowledge of relational databases/SQL and NoSQL (e.g. MongoDB) is desirable. Previous experience using tools like Jira, Bitbucket/GitHub is a plus. Knowledge of CI/CD technologies and their application in Machine Learning is a plus. Are you ambitious? Do you want to assumer esponsibility? Would you like to have your own team and work with state-of-the-art AI/computer vision technology? Are you motivated to monitor developments in the field of AI and translate them into your own challenges? If your answer is yes to these questions, get in touch!    

OPPORTUNITY DESCRIPTION Since 2021 Retmarker is part of the Italian group METEDA, a market leader in the creation and design of innovative and technologically advanced SW&HW for chronic diseases (such as Diabetes) and nutrition and we act independently but benefiting from many synergies and extended expertise in-house.  Retmarker was originally founded 12 years ago as a spin off from Critical Software to push for the adoption of Artificial Intelligence to the field of  Ophthalmology.  The company is currently focused on retinal diseases, namely on  Diabetic Retinopathy screening programs. Our technology is certified as a medical device. We are one of the oldest and most respected AI providers in this field and, in recent years, we have been involved in the automated analysis of images from half a million diabetics, contributing to a better management of their disease and preventing blindness. We operate from Coimbra (Portugal) to the World. Remote working is a reality in the company. We are a small team, extremely flexible, that keeps improving our own culture daily. We firmly believe we should all be part of the definition of our future. If you like the environment of a startup, but one with a track-record already (with real challenges, real data), creating a positive impact on people’s lives, this may be THE opportunity.   MINIMUM REQUIRED EXPERIENCE University Degree (or confirmed professional experience) in computer science, informatics engineering or similar domain, with strong software engineering knowledge. Previous experience with AngularJS (3+ yrs) and  Angular  (3+ yrs). Knowledge of HTML5, CSS3, JSON. Knowledge of relational DBs (MySQL, MSSQLServer). Knowledge of JAVA frameworks for enterprise application development (JPA, Hibernate or similar). Good programming skills in at least one web application development language (Javascript, Typescript). Knowledge of software versioning tools (GIT) and products such as Github/GitLab/Bitrise. Experience in AGILE-SCRUM work contexts is welcomed.   OTHER SKILLS Experience in task runners and run time systems such as Grunt and Node, and package managers such as Experience with Cloud Experience with Scala and Play Framework. Experience with Docker and Experience in CI/CD pipeline automation. Good verbal and written communication skills in English. Italian knowledge will be valued but not required. Portuguese knowledge is welcome but not required. Proactive approach to the study of new technologies. Good attitude to work in dynamic and international contexts.   If you fit in the description and like what you read, get in touch. We would be pleased to meet you.  

Tech Organization focused on the optimization of resources, be it time, space, vehicles, staff or natural resources. Company with more than 100 employees, headquarters in the center of Lisbon.   You will do Be part of (and just to start off!) an innovative project, where an intelligent system extracts knowledge from large volumes of data through the application of Artificial Intelligence and Data Science techniques. Remote sensing techniques are employed through the use of drones, satellites, and sensors. Use Data Science and other sophisticated techniques to explore large volumes of data, identifying patterns, trends and correlations. Use Data Science and other sophisticated techniques to make descriptive, predictive and prescriptive analysis, in order to help our clients, make better decisions. Be challenged to solve complex Artificial Intelligence, Mathematics and Software Engineering problems.   Required skills and experience BSc or MSc in Computer Science, Mathematics, Statistics or related fields Solid knowledge of Mathematics and Statistics Experience working with Data Science for at least 2 years Experience in software development in Python and R Analytical capacity to solve complex problems through data-driven techniques or other technologies Proficiency in Machine Learning Proficiency in English Team spirit Critical and constructive thinking mindset Strong communication skills Creativity and strong initiative skills         Valued additional experience Knowledge of software development in Apache Spark, SQL and C++ Knowledge of Artificial Intelligence techniques Knowledge of web technologies Knowledge of technologies related to agriculture and transports   What we offer Highly flexible work policy - work at home, at the office, or both. You decide! International projects with some of the most demanding clients in the world A cooperative, informal and knowledge-sharing culture @ the Office - fruit and coffee, available all day to keep energy levels going! Offices located in the city center Bonuses for performance, excellence, referral, and innovative ideas Health insurance for you & your family Extra paid leave due to health issues (depends on performance evaluation) Extended holidays period (25 days) Access to multiple corporate partners with discount & benefits Company Running & Walking Club

COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together!   Ready to join us the challenge of digital transformation of prestigious clients?   JOB DESCRIPTION The Application Production Technician is in charge and responsible for any application roll-out, patch or release upgrade on the operational Cloud environments.   MAIN RESPONSIBILITIES - Set and deploy applications registered in Generix Service Catalog, according to the existing processes; - Update and guarantee a continuous follow up of change requests with customers and partners; - Implement change management acts according to existing and documented standards defined in the company; - Be responsible and assure a quality control and risk assessment before implementation; - Ensure a post-implementation review with the customer and partners; - Produce activity reports for the team manager on daily basis.   EXPERIENCE REQUIREMENTS - Level 4/5 in Computer Science, Electronic or similar. Degree in Information Technology, Mathematics or similar will be a plus; - Experience in the contact and resolution of the requests made by the customer and partners; - Knowledge of Linux or Windows operating systems; - Knowledge of protocols: HTTP, FTP, SFTP, etc; - Fluency in French and English (speaking and writing) is required; - Knowledge of PostgreSQL would be a plus; - Knowledge of EDI would be a plus.   PERSONAL SKILLS - Collaborative attitude and proactive mindset; - Curious, open mindedness, ability to adapt and not afraid to leave the comfort zone; - Excellent communication and interpersonal skills; - Ability to prioritize customer requests on daily basis; - Expertise problem solving skills; - Willing to collaborate and strengthen the relationship between the teams.   OFFER - Attractive wages and benefits; - Good team spirit and collaborative environment.

COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together!   Ready to join us the challenge of digital transformation of prestigious clients?   JOB DESCRIPTION As a Talent Acquisition Specialist you will be part of the HR team in Porto office. You will be able to use your capability to find and evaluate the skills of candidates, using efficient sourcing strategies and technical evaluation methods, to allow the attraction and successful hire of the best people to the right roles. As part of the HR team, you will also contribute to the continuous improvement of our processes and be part of a strong employee experience plan. You will also be a key member on spreading our company values and culture.   MAIN RESPONSIBILITIES - Establish an amazing candidate experience during the application process based on empathy and trust; - Be able to engage candidates; - Elaborate and post job advertisements on internal and external platforms; - Screen matching candidate profiles; - Conduct interviews to assess relevant knowledge, skills, experience, etc; - Manage the offer process and conduct background checks; - Create and run reports and databases; - Identify and address potential improvements; - Foster the relationship with hiring managers to validate information and create the best strategy of recruitment.   EXPERIENCE REQUIREMENTS - Degree in HR, Management, Social Sciences or similar area; - Proven professional experience within Recruitment of 2+ years, preferably in the IT field; - Knowledge in employee assessments and evaluation of technical capabilities; - Knowledge of recruitment methods; - Deep understanding of efficient sourcing plans; - Autonomy and ability to work independently; - Strong organization and communication skills; - Positive can-do attitude; - Very good language skills in French and English; - Good IT skills such as MS-Office.   OFFER - Competitive compensation; - Continuous training and professional development; - Health insurance; - Good team spirit and collaborative environment (Centro Empresarial Lionesa).   For application, please send your CV to: generix.maia@generixgroup.com

  COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together!   Ready to join us the challenge of digital transformation of prestigious clients?   JOB DESCRIPTION The Application Production Technician is in charge and responsible for any application roll-out, patch or release upgrade on the operational Cloud environments.   MAIN RESPONSIBILITIES - Set and deploy applications registered in Generix Service Catalog, according to the existing processes; - Update and guarantee a continuous follow up of change requests with customers and partners; - Implement change management acts according to existing and documented standards defined in the company; - Be responsible and assure a quality control and risk assessment before implementation; - Ensure a post-implementation review with the customer and partners; - Produce activity reports for the team manager on daily basis.   EXPERIENCE REQUIREMENTS - Level 4/5 in Computer Science, Electronic or similar. Degree in Information Technology, Mathematics or similar will be a plus; - Experience in the contact and resolution of the requests made by the customer and partners; - Knowledge of Linux or Windows operating systems; - Knowledge of protocols: HTTP, FTP, SFTP, etc; - Fluency in French and English (speaking and writing) is required; - Knowledge of PostgreSQL would be a plus; - Knowledge of EDI would be a plus.   PERSONAL SKILLS - Collaborative attitude and proactive mindset; - Curious, open mindedness, ability to adapt and not afraid to leave the comfort zone; - Excellent communication and interpersonal skills; - Ability to prioritize customer requests on daily basis; - Expertise problem solving skills; - Willing to collaborate and strengthen the relationship between the teams.   OFFER - Attractive wages and benefits; - Good team spirit and collaborative environment (Centro Empresarial Lionesa).   For application, please send your CV to: generix.porto@generixgroup.com  

Founded 12 years ago as a spin off from Critical Software, the Retmarker company brings the innovative spirit from its founders to push for the adoption of  Artificial Intelligence  to the field of  Ophthalmology. We are one of the oldest and most respected AI providers in this field. We operate from Coimbra (Portugal) to the World. The company is currently focused on retinal diseases, namely on  Diabetic Retinopathy, where we provide our own computer vision technology and professional services in the implementation of efficient and effective population-based screening programs. Our technology is  certified as a medical device. In recent years, we have been involved in the automated analysis of images from half a million diabetics, contributing to a better management of their disease and preventing blindness.  The company has ambitious plans to grow over the coming years, integrated in a new European group. We intend to speed up our efforts and  expand the usage of Deep Learning technology  in our products and address new pathologies from retinal images.  In this context, we will be reinforcing our R&D capacity with new elements. One of the elements we are looking for is an AI Engineer to join the AI team. We are a small team, extremely flexible, that keeps improving our own culture daily. If you like the environment of a startup, but one with a track-record already (real challenges, real data), creating a positive impact on people’s lives, this may be THE opportunity.  Remote working in the mid-term is a possibility.   KEY RESPONSIBILITIES AND EXPERIENCE Knowledge of Artificial Intelligence(specifically Machine Learning and with a huge focus on Deep Learning) using state-of-the-art methods. Ability to implement the defined Data Models in the most efficient way. Experience with processing, cleansing, and verifying the integrity of data used for analysis. Experience monitoring performance and advising any necessary infrastructure changes. Ability to analyze results for robustness, validity, and out of sample stability. Good applied-statistics skills (distributions, statistical testing, regression). Excellent verbal and written communication skills (Portuguese and English).   ESSENTIAL QUALIFICATIONS AND TECHNICAL SKILLS  University Degree (or confirmed professional experience) in computer science, informatics engineering or similar domain, with strong software engineering knowledge.  Minimum of 2-3 years’ experience in AI, ML engineering, Deep Learning or similar. Hands on experience with computer vision and image processing: good knowledge of fundamentals in feature extraction and image analysis retinal image processing is a strong plus industry experience in a healthcare/medical setting is a plus. Good understanding of Machine Learning techniques and algorithms (k-NN, Naive Bayes, SVM, Random Forests). Good understanding of Deep Learning. Strong programming skills in Python and in relevant Python Libraries for AI (Tensorflow, PyTorch, OpenCV, Keras, etc). Skilled in common data science toolkits, such as NumPy, Scikit-learn, Pandas, Matplotlib, SciPy, Matlab (strong in at least one of these is highly desirable). Previous experience using tools like Jira, Bitbucket/GitHub is a plus. Knowledge of CI/CD technologies and their application in Machine Learning is a plus.   --- Are you ambitious? Can you cope with pressure? Would you like to work with state-of-the-art AI/computer vision technology?  If your answer is yes to these questions, get in touch! We would be pleased to meet you.  

Founded 12 years ago as a spin off from Critical Software, the Retmarker company brings the innovative spirit from its founders to push for the adoption of Artificial Intelligence to the field of  Ophthalmology. We are one of the oldest and most respected AI providers in this field. We operate from Coimbra (Portugal) to the World. The company is currently focused on retinal diseases, namely on  Diabetic Retinopathy, where we provide our own computer vision technology and professional services in the implementation of efficient and effective population-based screening programs. Our technology is certified as a medical device. In recent years, we have been involved in the automated analysis of images from half a million diabetics, contributing to a better management of their disease and preventing blindness. The company has ambitious plans to grow over the coming years, integrated in a new European group. We intend to speed up our efforts and expand the usage of Deep Learning technology in our products and address new pathologies from retinal images. In this context, we will be reinforcing our R&D capacity with new elements. The first one we are looking for is an experienced AI Senior to lead the AI team to a new era. We are a small team, extremely flexible, that keeps improving our own culture daily. Remote working in the mid-term is a possibility. If you like the environment of a startup, but one with a track-record already (real challenges, real data), creating a positive impact on people’s lives, this may be THE opportunity. KEY RESPONSIBILITIES AND EXPERIENCE Lead, mentor & manage the AI team members. Ability to delegate responsibilities effectively. Skilled in plan creation and documentation practices. Ability to present results in a clear manner. Knowledge of Artificial Intelligence (specifically Machine Learning and with a huge focus on Deep Learning), using state-of-the-art methods. Ability to implement the defined Data Models in the most efficient way. Experience with processing, cleansing, and verifying the integrity of data used for analysis. Experience monitoring performance and advising any necessary infrastructure changes. Analyze results for robustness, validity, and out of sample stability. Good applied-statistics skills (distributions, statistical testing, regression). Excellent verbal and written communication skills (Portuguese and English).   ESSENTIAL QUALIFICATIONS AND TECHNICAL SKILLS University Degree (or confirmed professional experience) in computer science, informatics engineering or similar domain, with strong software engineering knowledge. Minimum of 5 years’ experience in AI, ML engineering, Deep Learning or similar. Hands on experience with computer vision and image processing: retinal image processing is a strong plus industry experience in a healthcare/medical setting is a plus strong knowledge of fundamentals in feature extraction and image analysis Excellent understanding of Machine Learning techniques and algorithms, such as k-NN, Naive Bayes, SVM, Random Forests. Skilled in common data science toolkits, such as NumPy, Scikit-learn, Pandas, Matplotlib, SciPy, Matlab, etc. (excellence in at least one of these is highly desirable). Extremely strong in Python Programming, and in relevant Python Libraries for AI (Tensorflow, PyTorch, OpenCV, Keras, etc). Knowledge of relational databases/SQL and NoSQL (e.g. MongoDB) is desirable. Previous experience using tools like Jira, Bitbucket/GitHub is a plus. Knowledge of CI/CD technologies and their application in Machine Learning is a plus. Are you ambitious? Do you want to assume responsibility? Would you like to have your own team and work with state-of-the-art AI/computer vision technology? Are you motivated to monitor developments in the field of AI and translate them into your own challenges? If your answer is yes to these questions, get in touch!

Knowledgebiz is an innovation company oriented towards the transfer of technology to the market in the form of products and services, including consultancy. The IT Manager, which we want to recruit, will play a pivotal role in achieving our goals. If you have the right profile and want to contribute to leading a technological innovation business project, this is certainly an opportunity that might interest you.  Main Responsibilities Lead IT multi-projects, ensuring its planning, monitoring, control, and performance reporting; Lead project partners management interfaces; Ensure engineering solutions quality and lead the problem solving; Lead and assist project managers in preparing technical proposals and delivery reports; Promote technological innovation that creates new products and solutions; Lead and model expected behaviours, setting performance expectations at a high level; Be a knowledge broker that facilitates organizational learning and continuous improvement; Participate in recruitment, selection, evaluation, and determination of salaries for the technical staff. Technical Profile University degree in software engineering, computer science, information technology or a related field; Professional experience in IT Management of at least 3 years, and solid experience as software developer; Very good working knowledge of server architecture, cloud computing and network infrastructures; Good working knowledge of DevOps; Good working knowledge of IT project management: PMP Agile / Scrum Master experience is a plus; Knowledge of cyber security; Fluent English, both written and oral. Behavioural Profile Driven by technical excellence; Focus on satisfying stakeholders; Innovative mindset, oriented towards the innovation of technological products and services; Strong decision-making skills; Good analysis, organization, and planning skills; Good communication skills and capacity of team motivation; Enjoy teamwork and continuous learning.  What We Offer Competitive salary framework and in accordance with demonstrated experience; Career evolution with intervention in ambitious and innovative technological projects; Integration in a young, dynamic and informal team; Health insurance; Remote Work Option (according to current policy); Other benefits in force in the company. Join Us: careers@knowledgebiz.pt

Knowledgebiz is an innovation company oriented towards the transfer of technology to the market in the form of products and services, including consultancy.   The IT Manager, which we want to recruit, will play a pivotal role in achieving our goals.   If you have the right profile and want to contribute to leading a technological innovation business project, this is certainly an opportunity that might interest you.   Main Responsibilities   Lead IT multi-projects, ensuring its planning, monitoring, control, and performance reporting. Lead project partners management interfaces. Ensure engineering solutions quality and lead the problem solving. Lead and assist project managers in preparing technical proposals and delivery reports. Promote technological innovation that creates new products and solutions. Lead and model expected behaviours, setting performance expectations at a high level. Be a knowledge broker that facilitates organizational learning and continuous improvement. Participate in recruitment, selection, evaluation, and determination of salaries for the technical staff.   Technical Profile   University degree in software engineering, computer science, information technology or a related field. Professional experience in IT Management of at least 3 years, and solid experience as software developer. Very good working knowledge of server architecture, cloud computing and network infrastructures. Good working knowledge of DevOps. Good working knowledge of IT project management: PMP Agile / Scrum Master experience is a plus. Knowledge of cyber security. Fluent in Portuguese and English, both written and oral.   Behavioural Profile     Driven by technical excellence. Focus on satisfying stakeholders. Innovative mindset, oriented towards the innovation of technological products and services. Strong decision-making skills. Good analysis, organization, and planning skills. Good communication skills and capacity of team motivation. Enjoy teamwork and continuous learning.       What We Offer    Competitive salary framework and in accordance with demonstrated experience. Career evolution with intervention in ambitious and innovative technological projects. Integration in a young, dynamic, and informal team. Health insurance. Remote Work Option (according to current policy). Other benefits in force in the company.       Join Us: careers@knowledgebiz.pt

Our client is looking for a Business Intelligence Analyst to join their offices in Lisbon. The role will involve the monitoring and analysing of key performance indicators in order to maximize long term revenues, improve the effectiveness of the marketing and identify trends in the player life cycle. The analyst will be required to design and build creative and efficient reports and dashboards that use data to answer whatever questions are being asked. This is the ideal opportunity for someone with a passion for sports to develop their analytical and reporting skills within a fast-paced and competitive environment. * Responsibilities: - Extract manipulate and analyze large datasets using SQL in order to provide the required information. - Develop and maintain tools and reports to monitor marketing and sales performance across multiple brands, regions, and products. - Analyze, provide insight, and propose solutions for a spectrum of activities including acquisition, retention, and reactivation. - Develop accurate and efficient processes to deliver self-serve reporting to various parts of the business. - Deepen our understanding of customer behavior and apply statistical techniques to model and predict their behavior and the performance of the portfolio in general. *Requirements: Essential: - A degree in Statistics, Economics, Mathematics, Computer Science or related field. - At least 3 years’ experience with SQL and data analysis. - Proficiency in Excel. - Working knowledge of SQL and databases. - Working knowledge of Power BI and DAX. - High level of written and spoken English. - An understanding of statistical analysis techniques. Desired: - Advanced SQL. - A keen interest in sports and knowledge of the sports betting industry. - Knowledge of Google Analytics, Hive, Presto. - Knowledge of Tableau, Microstrategy or Optimove. - Experience working in the sports betting industry. - Spanish and/or Portuguese proficiency. Desired: - Team player. - Strong interpersonal skills. - Proactivity. - Strong analytical and problem-solving skills. - Excellent attention to detail. - Ability to analyse large amounts of data quickly and accurately. - Relentless curiosity: Questions the status quo, continually asks why/why not. - Focused on achieving targets and meeting deadlines. - Takes initiative and can work autonomously.

Tech Organization focused on the optimization of resources, be it time, space, vehicles, staff or natural resources. Company with more than 100 employees, headquarters in the center of Lisbon. You will be responsible for the IT infrastructure administration and support.   Required skills and experience Minimum of 3+ years of experience in IT Support / Helpdesk functions Relevant experience in Windows and Linux operating systems, including security Relevant experience in MacOSX (preferably) Knowledge of ISO27001 Certification (preferably) Knowledge of configuration and administration of data networks, including security Knowledge of Docker, Docker Compose e Groovy Knowledge in Oracle database Knowledge in Firewalls Palo Alto, PAN-OS 9.X e PAN-OS 10.X Knowledge of Cisco IOS Knowledge in Git (Not mandatory) Ability to diagnose and troubleshoot technical issues Excellent problem-solving and communication skills Ability to provide step-by-step technical help, both written and verbal Knowledge of English (verbal and written) We have the perfect job for you!   What we can offer Challenging puzzles A cooperative and knowledge-sharing culture Challenges in international projects for some of the most demanding clients in the world Fruit and coffee, available all day to keep energy levels going! Offices located in the city center and flexible work schedules Health insurance for you and for your family, because we care about employees' well being Working location: Lisbon

.Net Developer Location: Carnaxide, Lisbon, Portugal, Occupation: Full time Min. Experience: 3 years ++ Uniksystem is expanding the Center of Excellence (CoE) to support international growth and Unik Low-code BPM platform, our key software product. Web'/xe2/x80/x99're looking for.Net software developers to grow our product development team. In a constantly changing world, where speed and agility are essential, we simplify and automate the operations of organizations. Providing the best user experience, with simplification of processes, through technological innovation and automation. We are proud to be part of JOYN, an international group of IT companies with over 20 years of business experience, with projects in more than 14 countries. Web'/xe2/x80/x99're looking for new team members with the profile of.Net Developer Technical skills for.NET programmer: b'/xe2/x80/xa2' Minimum professional experience of 3 years in Java/.NET development (5.0 or higher); b'/xe2/x80/xa2' Minimum professional experience of 3 years in Microsoft SQL Server relational databases; b'/xe2/x80/xa2' Solid professional experience in ASP.NET: MVC, Web API, Entity Framework Core and in the development and integration of web services (SOAP, REST, XML); b'/xe2/x80/xa2' Minimum professional experience of 3 years in development with technologies such as HTML5, CSS3, Javascript ES6 and React JS. Professional experience in a Web Application project type, consisting of: b'/xe2/x80/xa2' MVC or Web API project; b'/xe2/x80/xa2' DAL project (all interaction with the database must be done with the ORM Entity Framework Core). Knowledge of using Git-type code versioning repositories; Have knowledge of deploying Web Applications in IIS; Knowledge of CI/CD pipeline concepts in on-premise Azure DevOps. Have general knowledge about Docker containers; Knowledge in developing solutions focused on Sharepoint; Professional experience in developing frontend with: b'/xe2/x80/xa2' Bootstrap 5, Less or CSS Tailwind and jQuery; b'/xe2/x80/xa2' Datatables version 1.11.3 or higher in all tables (UI Material for React JS); b'/xe2/x80/xa2' JavaScript dependency control using NPM (package.json) b'/xe2/x80/xa2' Gulp task manager; b'/xe2/x80/xa2' Responsiveness towards any Army device (Computer, Laptop, Tablet, Smartphone). Knowledge of software development methodologies in accordance with current best practices; Excellent communication skills and ability to work independently and/or as a team; We offer: b'/xe2/x80/xa2' Integration in our young, dynamic and experienced team, with whom you can learn a lot, in an excellent environment and with excellent working conditions; b'/xe2/x80/xa2' Remuneration compatible with experience and demonstrated knowledge; b'/xe2/x80/xa2' Flexible working hours; Work from home policy; b'/xe2/x80/xa2' Opportunity to work on fast-growing projects where you will work side by side with decision-makers; b'/xe2/x80/xa2' Training conventions with the team; Training and Technological Certification Plan; b'/xe2/x80/xa2' @ the Office b'/xe2/x80/x93' fruit, cookies, tea and coffee, available all day to keep energy levels going! b'/xe2/x80/xa2' We have a beautiful lounge where you can have your meals, relax, have nice conversations or maybe read a book! b'/xe2/x80/xa2' Friday team barbecues (once a month)! b'/xe2/x80/xa2' Cool office break room with a playground to have fun and a gym to keep a good physical and mental health! b'/xe2/x80/xa2' Possibility of usufruct discounts in various partners in the area of fitness, health, beauty, etc; As Candidate you've decided to provide us your personal data. Uniksystem will process it as well as the attached documents within the scope of this and future recruitment and selection processes. The response to this candidature legitimizes this treatment, being considered as authorization and express consent. We also inform you that your data will be kept in the company for a period of 5 years. For more information you can consult our Privacy Policy We will contact you only if your profile is selected for the next stage of recruitment.

Knowledgebiz is a technological innovation and consulting company. We need a Software Engineer with a specialization in Data Science (M/F) that love his profession. If you are ambitious, tech lover and an innovation-oriented person, Knowledgebiz is an excellent place to develop your career.     Qualifications / Experience   Advanced degree in data science, statistics, computer science, or similar Experience of at least 2 years in data engineering / data science Proven experience in Python and SQL and corresponding AI/ML libraries, like sciki-learn, pandas, keras. Required to have knowledge in unsupervised, supervised and semi-supervised techniques Demonstrated skills in data science (structures, modelling, and analysis) MLOps; Nice to have knowledge on Mlflow Nice to have knowledge on big data tools like pyspark, hive, Hadoop Fluency in Portuguese and English (spoken and written)     Soft Skills   Good analysis, organization and planning skills Strong willingness for commitment and involvement with projects and customers Spirit of mutual help and teamwork Good communication and interpersonal skills Enjoy continuous learning Innovative mindset       Join Us: careers@knowledgebiz.pt

Knowledgebiz is a technological innovation and consulting company. We need a Software Engineer with a specialization in Data Science (M/F) that love his profession. If you are ambitious, tech lover and an innovation-oriented person, Knowledgebiz is an excellent place to develop your career.     Qualifications / Experience   Advanced degree in data science, statistics, computer science, or similar Experience of at least 2 years in data engineering / data science Proven experience in Python and SQL and corresponding AI/ML libraries, like sciki-learn, pandas, keras. Required to have knowledge in unsupervised, supervised and semi-supervised techniques Demonstrated skills in data science (structures, modelling, and analysis) MLOps; Nice to have knowledge on Mlflow Nice to have knowledge on big data tools like pyspark, hive, Hadoop Fluency in Portuguese and English (spoken and written)     Soft Skills   Good analysis, organization and planning skills Strong willingness for commitment and involvement with projects and customers Spirit of mutual help and teamwork Good communication and interpersonal skills Enjoy continuous learning Innovative mindset

Our client is a world leader in sports betting and gaming entertainment by creating the most exciting and trusted experience for their customers, revolutionising the gambling space as they go. They are home to a global family of >25 well-known brands and they are looking for a German speaking Customer Service Agent to join their team in Lisbon! Responsibilities: - Handle wide range of customers and enter all customer details in an accurate and efficient manner to the relevant systems. - Provide customers accurate and relevant information about products, services and promotions based on needs. - Educate customers to use all online self-service tools. - Proactive suggesting improvements to improve efficiency, productivity, quality and customer satisfaction. - Fix the root cause of the problem to protect additional customers from getting the same issue. Direct or escalate all parties to take corrective action as needed. - Work towards simplifying the existing processes to reduce effort. - Meet deliverable requirements/service level measures/specific targets, Quality and Efficiency targets. - Perform against all key Customer service goals. - Knowing individual targets and individual performance management - Take ownership for your development. Look for opportunities to grow - Work on individual career progression plan and manage training plan completion. - Have an overview about required development activities and participate on them as well. - Looks for feedback and development activities to improve in skills related to the current work. - Developing others - create and support opportunities for building skills to execute current and future responsibilities. - Knowledge Development and Sharing: Become an expert with the tools used in CS team. Share knowledge and findings with the team members. Support new team members in their training. Requirements: - Language skills: English C1 and German – C1 level (speaking & writing), other language is a plus. - Middle education degree. - PC skills: Masters use of PC equipment and software (MS Office, Internet searching tool skills). - Communication skills – verbal and written: Communicates effectively over the phone and in written transactions. - Flexibility and shift work is required. - An experience in the contact service environment is a preferable advantage. - An online gaming experience is a plus.

Our client is a world leader in sports betting and gaming entertainment by creating the most exciting and trusted experience for their customers, revolutionising the gambling space as they go. They are home to a global family of >25 well-known brands and they are looking for a German speaking Customer Service Agent to join their team in Lisbon! Responsibilities: - Handle wide range of customers and enter all customer details in an accurate and efficient manner to the relevant systems. - Provide customers accurate and relevant information about products, services and promotions based on needs. - Educate customers to use all online self-service tools. - Proactive suggesting improvements to improve efficiency, productivity, quality and customer satisfaction. - Fix the root cause of the problem to protect additional customers from getting the same issue. Direct or escalate all parties to take corrective action as needed. - Work towards simplifying the existing processes to reduce effort. - Meet deliverable requirements/service level measures/specific targets, Quality and Efficiency targets. - Perform against all key Customer service goals. - Knowing individual targets and individual performance management - Take ownership for your development. Look for opportunities to grow - Work on individual career progression plan and manage training plan completion. - Have an overview about required development activities and participate on them as well. - Looks for feedback and development activities to improve in skills related to the current work. - Developing others - create and support opportunities for building skills to execute current and future responsibilities. - Knowledge Development and Sharing: Become an expert with the tools used in CS team. Share knowledge and findings with the team members. Support new team members in their training. Requirements: - Language skills: English C1 and German – C1 level (speaking b'&' writing), other language is a plus. - Middle education degree. - PC skills: Masters use of PC equipment and software (MS Office, Internet searching tool skills). - Communication skills – verbal and written: Communicates effectively over the phone and in written transactions. - Flexibility and shift work is required. - An experience in the contact service environment is a preferable advantage. - An online gaming experience is a plus.

We are seeking talented Software Engineers that share our passion for a sustainable world and have skills in MVC development like AngularJS, JavaScript, experience with.Net (C#) and SQL databases. If you want to be in a team developing innovative software applications addressing climate change and be a key player in the deployment of state-of-the-art solutions that will contribute to the digitalization of the energy sector using AI and blockchain to facilitate the participation of end-users in the energy systems of tomorrow, this challenge is for you.   Roles Application developers (web and mobile) with leading skills and SCRAM knowledge Work with technologies like AngularJS, C# and SQL Engage in agile development methodology   Qualifications and requirements BSc or MSc on Computer Science or Computer Engineering 3+ years development experience using web technology like JavaScript, HTML, CSS and C# Backend development experience is valued Experience with software development lifecycle processes Must have excellent learning capabilities and be motivated to leave the comfort zone and continuously seek for new knowledge Must have critical thinking and problem-solving skills Must be actively willing to support his/her peers finding solutions for new problems Must be able to multi-task and work on multiple projects/ products   Additional Information Job Location: Coimbra (Portugal) Position Type: Full-time   We offer the integration in an innovation work environment that values career and knowledge growth and offers the possibility to participate in the development of solutions for international markets that will lower carbon emissions and contribute to the current climate-neutral challenge.       Please reply to hr@vps.energy with ref. SW_Dev2020 in the subject

COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together!   Ready to join us the challenge of digital transformation of prestigious clients?   JOB DESCRIPTION As part of the Costumer Support Department of Generix Group, you’ll be involved in a team working on shifts (9pm - 5am), who ensure the resolution of incidents, for the solutions installed at the customers' premises, within the deadlines and the defined contractual framework.   MAIN RESPONSABILITIES - Creation and processing of customer requests; - Analysis, diagnosis and resolution of customer incidents; - Ensure the follow-up of the interactions (Opening, closing, relaunching, customer notification, completion of technical information and escalation actions); - Carry out the necessary actions for the first analysis of the incidents, to solve the level 1 incidents in the respect of the SLAs. Offer workarounds and make patches available to customers; - Manage the relationship with the customers, carry out the necessary and adequate communication with them for the declared incidents and requests until their resolution; - Escalate incidents and requests requiring the intervention of another department to higher levels; - Transmit out-of-order requests to appropriate services; - Follow escalation instructions and inform management of any critical incidents; - Understand and apply procedures and instructions.   EXPERIENCE REQUIREMENTS - Computer training or first experience in IT / support; - Prerequisites: analytical capabilities. (ex: analyze the causes of an incident); - Supply Chain business knowledge; - Ideally WMS product knowledge; - Knowledge of SQL; - Ideally first experience in the customer relationship (ex: commerce, tourism, etc.); - Prerequisites: writing skills and synthesis skills; - Ability to work in a team and to be autonomous; - Be able to apply the instructions and procedures given; - Fluency in French (speaking and writing) is required.   OFFER - Attractive wages and benefits; - Excellent work conditions and environment.

COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together!   Ready to join us the challenge of digital transformation of prestigious clients?   JOB DESCRIPTION Ensure the resolution of incidents, for the solutions installed at the customers' premises, within the deadlines and the defined contractual framework.   MAIN RESPONSABILITIES  - Creation and processing of customer requests; - Analysis, diagnosis and resolution of customer incidents; - Ensure the follow-up of the interactions (Opening, closing, relaunching, customer notification, completion of technical information and escalation actions); - Carry out the necessary actions for the first analysis of the incidents, to solve the level 1 incidents in the respect of the SLAs. Offer workarounds and make patches available to customers; - Manage the relationship with the customers, carry out the necessary and adequate communication with them for the declared incidents and requests until their resolution; - Escalate incidents and requests requiring the intervention of another department to higher levels; - Transmit out-of-order requests to appropriate services; - Follow escalation instructions and inform management of any critical incidents; - Understand and apply procedures and instructions.   EXPERIENCE REQUIREMENTS - Computer training or first experience in IT / support; - Prerequisites: analytical capabilities. (ex: analyze the causes of an incident); - Supply Chain business knowledge; - Ideally WMS product knowledge; - Knowledge of SQL; - Ideally first experience in the customer relationship (ex: commerce, tourism, etc.); - Prerequisites: writing skills and synthesis skills; - Ability to work in a team and to be autonomous; - Be able to apply the instructions and procedures given; - Fluency in French (speaking and writing) is required.   OFFER - Attractive wages and benefits; - Excellent work conditions and environment (Centro Empresarial Lionesa).

COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together!   Ready to join us the challenge of digital transformation of prestigious clients?   JOB DESCRIPTION Ensure the resolution of incidents, for the solutions installed at the customers' premises, within the deadlines and the defined contractual framework.   MAIN RESPONSABILITIES  - Creation and processing of customer requests; - Analysis, diagnosis and resolution of customer incidents; - Ensure the follow-up of the interactions (Opening, closing, relaunching, customer notification, completion of technical information and escalation actions); - Carry out the necessary actions for the first analysis of the incidents, to solve the level 1 incidents in the respect of the SLAs. Offer workarounds and make patches available to customers; - Manage the relationship with the customers, carry out the necessary and adequate communication with them for the declared incidents and requests until their resolution; - Escalate incidents and requests requiring the intervention of another department to higher levels; - Transmit out-of-order requests to appropriate services; - Follow escalation instructions and inform management of any critical incidents; - Understand and apply procedures and instructions.   EXPERIENCE REQUIREMENTS - Computer training or first experience in IT / support; - Prerequisites: analytical capabilities. (ex: analyze the causes of an incident); - Supply Chain business knowledge; - Ideally WMS product knowledge; - Knowledge of SQL; - Ideally first experience in the customer relationship (ex: commerce, tourism, etc.); - Prerequisites: writing skills and synthesis skills; - Ability to work in a team and to be autonomous; - Be able to apply the instructions and procedures given; - Fluency in French (speaking and writing) is required.   OFFER - Attractive wages and benefits; - Excellent work conditions and environment (Centro Empresarial Lionesa).   For application, please send your resume to: generix.maia@generixgroup.com

COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together!   Ready to join us the challenge of digital transformation of prestigious clients?   JOB DESCRIPTION As part of the Customer Suppot Department of Generix Group, you will be involved in a team working on two different shifts between 8am and 7pm (Monday to Friday).   MAIN RESPONSIBILITIES - Creation and processing of customer requests; - Ensure the follow-up of the interactions (Opening, closing, relaunching, customer notification, completion of technical information and escalation actions); - Apply the necessary actions for the first analysis of the incidents, in order to solve the level 1 occurrences according to the SLAs. Provide alternatives and disclosure patches for the costumers; - Management of the relationship with the customer: carry out the necessary and proper communication for the declared incidents and requests, until their resolution; - Escalate incidents and requests: transmission of out-of-order incidents and intervention requests to the appropriated services; - Understand and apply procedures and instructions.   EXPERIENCE REQUIREMENTS - Degree in Software Engineering, Information Technology, Mathematics or similar; - Knowledge of SQL is required; - Knowledge of Windows and Linux Operating Systems; - Basic knowledge of network protocols (TCP/IP, http, ftp) will be a plus; - Prerequisites: analytical skills (ex. Analyze and identify the causes of an incident), synthesis skills and be comfortable on the phone in order to reassure the customer. - Ability to work in a team and be autonomous. Be able to apply the instructions and given procedures; - Fluency in French is mandatory; - Good level of English would be a plus. Basic level is mandatory.   OFFER - Attractive wages and benefits; - Good team spirit and collaborative environment.   For application, please send your CV to: generix.maia@generixgroup.com

COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together!   Ready to join us the challenge of digital transformation of prestigious clients?   JOB DESCRIPTION As part of the Customer Suppot Department of Generix Group, you will be involved in a team working on two different shifts between 8am and 7pm (Monday to Friday).   MAIN RESPONSIBILITIES - Creation and processing of customer requests; - Ensure the follow-up of the interactions (Opening, closing, relaunching, customer notification, completion of technical information and escalation actions); - Apply the necessary actions for the first analysis of the incidents, in order to solve the level 1 occurrences according to the SLAs. Provide alternatives and disclosure patches for the costumers; - Management of the relationship with the customer: carry out the necessary and proper communication for the declared incidents and requests, until their resolution; - Escalate incidents and requests: transmission of out-of-order incidents and intervention requests to the appropriated services; - Understand and apply procedures and instructions.   EXPERIENCE REQUIREMENTS - Degree in Software Engineering, Information Technology, Mathematics or similar; - Knowledge of SQL is required; - Knowledge of Windows and Linux Operating Systems; - Basic knowledge of network protocols (TCP/IP, http, ftp) will be a plus; - Prerequisites: analytical skills (ex. Analyze and identify the causes of an incident), synthesis skills and be comfortable on the phone in order to reassure the customer. - Ability to work in a team and be autonomous. Be able to apply the instructions and given procedures; - Fluency in French is mandatory; - Good level of English would be a plus. Basic level is mandatory.   OFFER - Attractive wages and benefits; - Excellent work conditions and environment (Centro Empresarial Lionesa).   For application, please send your CV to: generix.maia@generixgroup.com