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Portugal (Todas as cidades)
Our client is a world leader in sports betting and gaming entertainment by creating the most exciting and trusted experience for their customers, revolutionising the gambling space as they go. They are home to a global family of >25 well-known brands and they are looking for a German speaking Customer Service Agent to join their team in Lisbon! Responsibilities: - Handle wide range of customers and enter all customer details in an accurate and efficient manner to the relevant systems. - Provide customers accurate and relevant information about products, services and promotions based on needs. - Educate customers to use all online self-service tools. - Proactive suggesting improvements to improve efficiency, productivity, quality and customer satisfaction. - Fix the root cause of the problem to protect additional customers from getting the same issue. Direct or escalate all parties to take corrective action as needed. - Work towards simplifying the existing processes to reduce effort. - Meet deliverable requirements/service level measures/specific targets, Quality and Efficiency targets. - Perform against all key Customer service goals. - Knowing individual targets and individual performance management - Take ownership for your development. Look for opportunities to grow - Work on individual career progression plan and manage training plan completion. - Have an overview about required development activities and participate on them as well. - Looks for feedback and development activities to improve in skills related to the current work. - Developing others - create and support opportunities for building skills to execute current and future responsibilities. - Knowledge Development and Sharing: Become an expert with the tools used in CS team. Share knowledge and findings with the team members. Support new team members in their training. Requirements: - Language skills: English C1 and German – C1 level (speaking & writing), other language is a plus. - Middle education degree. - PC skills: Masters use of PC equipment and software (MS Office, Internet searching tool skills). - Communication skills – verbal and written: Communicates effectively over the phone and in written transactions. - Flexibility and shift work is required. - An experience in the contact service environment is a preferable advantage. - An online gaming experience is a plus.
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Portugal (Todas as cidades)
Our client is a world leader in sports betting and gaming entertainment by creating the most exciting and trusted experience for their customers, revolutionising the gambling space as they go. They are home to a global family of >25 well-known brands and they are looking for a German speaking Customer Service Agent to join their team in Lisbon! Responsibilities: - Handle wide range of customers and enter all customer details in an accurate and efficient manner to the relevant systems. - Provide customers accurate and relevant information about products, services and promotions based on needs. - Educate customers to use all online self-service tools. - Proactive suggesting improvements to improve efficiency, productivity, quality and customer satisfaction. - Fix the root cause of the problem to protect additional customers from getting the same issue. Direct or escalate all parties to take corrective action as needed. - Work towards simplifying the existing processes to reduce effort. - Meet deliverable requirements/service level measures/specific targets, Quality and Efficiency targets. - Perform against all key Customer service goals. - Knowing individual targets and individual performance management - Take ownership for your development. Look for opportunities to grow - Work on individual career progression plan and manage training plan completion. - Have an overview about required development activities and participate on them as well. - Looks for feedback and development activities to improve in skills related to the current work. - Developing others - create and support opportunities for building skills to execute current and future responsibilities. - Knowledge Development and Sharing: Become an expert with the tools used in CS team. Share knowledge and findings with the team members. Support new team members in their training. Requirements: - Language skills: English C1 and German – C1 level (speaking b'&' writing), other language is a plus. - Middle education degree. - PC skills: Masters use of PC equipment and software (MS Office, Internet searching tool skills). - Communication skills – verbal and written: Communicates effectively over the phone and in written transactions. - Flexibility and shift work is required. - An experience in the contact service environment is a preferable advantage. - An online gaming experience is a plus.
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Portugal (Todas as cidades)
Speaking: English Over 10 years construction experience in Canada, doing almost all masonry works. 10 years warranty. blocks, bricks, tiles, drywall, jackhammer works.
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Lisboa-Lisboa (Lisboa)
We are looking for friendly, enthusiastic, hard-working, flexible, and reliable people, able to work as part of a team. You have to be open-minded, know and love Lisbon and be able to share this to people from all over the world. Customer service and previous experience is a plus. Enjoying riding a bike (leisure riding) and enjoying the outdoors is an advantage. Job Description • Front Desk • Bike Rental process: welcoming Guests, suggesting routes, assigning and receiving bikes • Guiding City bike tours • Helping with pre and post tour/rental process • Basic care of Bike and Accessories Offered Working in a well-known company established in the Tourism Market for 20 years Competitive pay, Full Time and Long-Term Position with competitive pay and monthly rewards. Integration in a dynamic company with supportive work environment Outdoor and Customer orientated Activities. Requirements - Friendly, Responsible, Organized, Proactive and Flexible - Able to work long hours and under pressure - Availability to work also on weekends - Available for an immediate start - Flexibility to learn and develop new skills AND - Fluent in Portuguese and English at good quality level speaking and writing Additional (not necessary, but are favorably looked upon) - Guest Service Experience - Graduation on Tourism and Service Industry - International Work experience - Cycling experience - Driving License How to Apply Please email bikeiberiastaff@gmail.com with; - Cover letter with a few words about your motivation of working with us (preferably in English); - Updated Resume (in English); NOTA IMPORTANTE - Não serão considerados: - Candidatos que nos tenham contactado em Recrutamentos anteriores - Candidaturas enviadas de outra forma ou para outras caixas de email, que não bikeiberiastaff@gmail.com
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Lisboa-Lisboa (Lisboa)
We are looking for friendly, enthusiastic, hard-working, flexible, and reliable people, able to work as part of a team. You have to be open-minded, know and love Lisbon and be able to share this to people from all over the world. Customer service and previous experience is a plus. Enjoying riding a bike (leisure riding) and enjoying the outdoors is an advantage. Job Description • Front Desk • Bike Rental process: welcoming Guests, suggesting routes, assigning and receiving bikes • Guiding City bike tours • Helping with pre and post tour/rental process • Basic care of Bike and Accessories Offered Working in a well-known company established in the Tourism Market for 20 years Full Time with competitive pay. Integration in a dynamic company with supportive work environment Outdoor and Customer orientated Activities. Requirements - Friendly, Responsible, Organized, Proactive and Flexible - Able to work long hours and under pressure - Availability to work also on weekends - Available for an immediate start - Flexibility to learn and develop new skills AND - Fluent in Portuguese and English at good quality level speaking and writing Additional (not necessary, but are favorably looked upon) - Guest Service Experience - Graduation on Tourism and Service Industry - International Work experience - Cycling experience - Driving License How to Apply - Cover letter with a few words about your motivation of working with us (preferably in English); - Updated Resume (in English);
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Lisboa-Lisboa (Lisboa)
We are looking for friendly, enthusiastic, hard-working and reliable people, able to work as part of a team. You have to be open-minded, know and love Lisbon and be able to share this to people from all over the world. Customer service and previous experience is a plus. Enjoying riding a bike (leisure riding) and enjoying the outdoors is an advantage. Job Description Front Desk Bike Rental process: welcoming Guests, suggesting routes, assigning and receiving bikes Helping with pre and post tour/rental process Basic care of Bike and Accessories Offered Working in a well-known company established in the Tourism Market for 20 years Full Time with competitive pay. Integration in a dynamic company with supportive work environment Outdoor and Customer orientated Activities. Requirements - Friendly, Responsible, Organized, Proactive and Flexible - Able to work long hours and under pressure - Availability to work also on weekends - Available for an immediate start - Flexibility to learn and develop new skills AND - Fluent in Portuguese and English at good quality level speaking and writing Additional (not necessary, but are favorably looked upon) - Guest Service Experience - Graduation on Tourism and Service Industry - International Work experience - Cycling experience - Driving License Full Time & Long Term Position
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Lisboa-Lisboa (Lisboa)
Front Desk & Tour Guide - LisbonHub > bikeiberia® We are looking for friendly, enthusiastic, hard-working, flexible, and reliable people. You have to be open-minded, know and love Lisbon and be able to share this to people from all over the world. Customer service and previous experience is a plus. Enjoying riding a bike (leisure riding) and enjoying the outdoors is an advantage. Job Description • Front Desk • Bike Rental process: welcoming Guests, suggesting routes, assigning, and receiving bikes • Guiding City bike tours • Helping with pre and post tour/rental process • Basic care of Bike and Accessories Offered Working in a well-known company established in the Tourism Market for more than 20 years Competitive Pay, Full Time and Long Term Position Integration in a dynamic company with supportive work environment Comprehensive Training Outdoor Activities Requirements - Responsible, Organized, Proactive and Flexible - Able to work under pressure in a fast-paced environment - Available and willing to also work on weekends - Available for an immediate start - Eager to learn and develop new skills AND - Fluent in Portuguese and English at good quality level speaking and writing Additional (not necessary, but are favorably looked upon) - Graduation on Tourism and Service Industry - International Work experience - Cycling experience - Driving License
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Lisboa-Lisboa (Lisboa)
Front Desk & Daily Operations - LisbonHub > bikeiberia® We are looking for friendly, enthusiastic, hard-working, flexible, and reliable people. You have to be open-minded, know and love Lisbon and be able to share this to people from all over the world. Customer service and previous experience is a plus. Enjoying riding a bike (leisure riding) and enjoying the outdoors is an advantage. Job Description • Front Desk • Bike Rental process: welcoming Guests, suggesting routes, assigning, and receiving bikes • Guiding City bike tours • Helping with pre and post tour/rental process • Basic care of Bike and Accessories Offered Working in a well-known company established in the Tourism Market for more than 20 years Competitive Pay, Full Time and Long Term Position Integration in a dynamic company with supportive work environment Comprehensive Training Outdoor Activities Requirements - Responsible, Organized, Proactive and Flexible - Able to work under pressure in a fast-paced environment - Available and willing to also work on weekends - Available for an immediate start - Eager to learn and develop new skills AND - Fluent in Portuguese and English at good quality level speaking and writing Additional (not necessary, but are favorably looked upon) - Graduation on Tourism and Service Industry - International Work experience - Cycling experience - Driving License How to Apply Please email bikeiberiastaff@gmail.com with; - Cover letter with a few words about your motivation of working with us (preferably in English); - Updated Resume (in English);
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Lisboa-Lisboa (Lisboa)
You don't need previous experience - We offer training ! Location: Lisbon – Oriente Company: Accor Hotel - Accor Hotels is a global giant in the hotel industry from France. The chain is present in 95 countries around the world, and there are over 4,000 hotels operating in it. Their online service are growing dynamically. We are looking for French and English speaking employees for our team in Lisbon to support our customers (social media chat, emails and sometimes calls) Project starts 05.10.2022 ! Your tasks: Be a bridge between the hotels and the suppliers: Informations, Support, complaints (emails and chat) Confer with customers by telephone, email or Chat to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Prepare, maintain, and review purchasing files, reports and price lists. Check shipments when they arrive to ensure that orders have been filled correctly and that goods meet specifications. Our Expectations: EU citizenship or a residence permit in Portugal You speak native French You speak English (C1/C2) You are living in Lisbon or ready to move there You like interacting with people We offer: Full time employment and work in hybrid model: Monday to Friday 7.00 a.m. – 16.00 p.m. or 8.00 -17.00 p.m or 9.00 -18.00 pm (2days/week work on site) 6 months fixed-term contract with the possibility of extension Online hiring process Competetive salary and bonus system: 890€ gross x 14 months up to 100€ performance bonus/month + Signing bonus: 2000€ (additional €750 paid after 3, 6, 9 and 12 months) meal allowance 23€ NET per day health insurance (after 6 months of the contract) flight ticket reimbursement after 6 months possibility of accommodation in a company - owned apartment We look forward to you ! By applying for this offer, you agree to our Privacy Policy and consent to the processing of your personal data and sharing it with the client offering this vacancy.
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Lisboa-Lisboa (Lisboa)
Front Desk & Tour Guide - LisbonHub > bikeiberia® We are looking for friendly, hands on, dynamic team members, who are open-minded, know and love Lisbon and be able to share this to people from all over the world. Customer service and previous experience is a plus. Enjoying riding a bike (leisure riding) and enjoying the outdoors is an advantage. Job Description • Front Desk • Bike Rental process: welcoming Guests, suggesting routes, assigning, and receiving bikes • Guiding City bike tours • Helping with pre and post tour/rental process • Basic care of Bike and Accessories Offered Working in a well-known company established in the Tourism Market for more than 20 years Competitive Pay, Full Time and Long Term Position Integration in a dynamic company with supportive work environment Comprehensive Training Outdoor Activities Requirements - Responsible, Organized, Proactive and Flexible - Able to work under pressure in a fast-paced environment - Available and willing to also work on weekends - Available for an immediate start - Eager to learn and develop new skills AND - Fluent in Portuguese and English at good quality level speaking and writing Additional (not necessary, but are favorably looked upon) - Graduation on Tourism and Service Industry - International Work experience - Cycling experience - Driving License
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Lisboa-Lisboa (Lisboa)
We are looking for friendly, enthusiastic, hard-working, flexible, and reliable people. You have to be open-minded, know and love Lisbon and be able to share this to people from all over the world. Customer service and previous experience is a plus. Enjoying riding a bike (leisure riding) and enjoying the outdoors is an advantage. Job Description • Front Desk • Bike Rental process: welcoming Guests, suggesting routes, assigning, and receiving bikes • Guiding City bike tours • Helping with pre and post tour/rental process • Basic care of Bike and Accessories Offered Working in a well-known company established in the Tourism Market for more than 20 years Competitive Pay, Full Time and Long Term Position Integration in a dynamic company with supportive work environment Comprehensive Training Outdoor Activities Requirements - Responsible, Organized, Proactive and Flexible - Able to work under pressure in a fast-paced environment - Available and willing to also work on weekends - Available for an immediate start - Eager to learn and develop new skills AND - Fluent in Portuguese and English at good quality level speaking and writing Additional (not necessary, but are favorably looked upon) - Graduation on Tourism and Service Industry - International Work experience - Cycling experience - Driving License
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Lisboa-Lisboa (Lisboa)
You don't need previous experience - We offer training ! Location: Lisbon b'/xe2/x80/x93' Oriente Company: The global giant in the hotel industry from France. The chain is present in 95 countries around the world, and there are over 4,000 hotels operating in it. Their online service are growing dynamically. We are looking for French and English speaking employees for our team in Lisbon to support our customers (social media chat, emails and sometimes calls) Project startsb'/xc2/xa0' 29.11.2023 ! Your tasks: Being responsible for the administrative support to the financial area, ensuring that the policies, procedures, and activities instituted are executed on time, correctly, and in an effective manner. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions, are taken. Prepare, maintain, and review purchasing files, reports, and price lists. Check shipments when they arrive to ensure that orders have been filled correctly and that goods meet the defined specifications. b'/xc2/xa0' Our Expectations: EU citizenship or a residence permit in Portugal You speak native French You speak English (B2) You are living in Lisbon or ready to move there You like interacting with people b'/xc2/xa0' We offer: Full time employment and work in hybrid model: Monday to Friday 7.00 a.m. b'/xe2/x80/x93' 16.00 p.m.b'/xc2/xa0' or 8.00 -17.00 p.m or 9.00 -18.00 pm (2days/week work on site) 6 months fixed-term contract with the possibility of extension Online hiring process Competetive salary and bonus system: 890b'/xe2/x82/xac' gross x 14 months up to 150b'/xe2/x82/xac' performance bonus/month meal allowance 23b'/xe2/x82/xac' NET per day health insurance (after 6 months of the contract) flight ticket reimbursement after 6 months possibility of accommodation in a company - owned apartment b'/xc2/xa0' Send your CV by email paco@prorekruter.com We look forward to you ! By applying for this offer, you agree to our Privacy Policy and consent to the processing of your personal data and sharing it with the client offering this vacancy.
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Lisboa-Lisboa (Lisboa)
We are looking for friendly, hands on, dynamic team members, who are open-minded, know and love Lisbon and want to share this to people from all over the world. Experience in Customer service is a plus. Enjoying riding a bike (leisure riding) and enjoying the outdoors is an advantage. Job Description Bike Rental process: welcoming Guests, suggesting routes, assigning, and receiving bikes Guiding City bike tours Helping with pre and post tour/rental process Basic care of Bikes and Accessories Back-Office b'/xc2/xa0' Offered Competitive Pay, Full Time and Long Term Position Integration in a dynamic company with supportive work environment Opportunity to work and grow in a well established company, celebrating 25 years!! Comprehensive Training Possibility of enjoying Outdoor Activities Requirements - Responsible, Organized, Proactive and Flexible - Able to work under pressure in a fast-paced environment - Available and willing to work on weekends - Available for an immediate start - Eager to learn and develop new skills AND - Fluent in English and Portuguese at good quality level speaking and writing Additional Skill Sets (not necessary, but are favorably looked upon) - Graduation on Tourism and Service Industry - International Work experience - Cycling experience - Driving License b'/xc2/xa0' b'/xc2/xa0' How to Apply Please email bikeiberiastaff@gmail.com with; - Cover letter with a few words about your motivation of working with us (preferably in English); - Updated Resume (in English); b'/xc2/xa0'
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