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Lisboa-Lisboa (Lisboa)
Are you passionate about the GAMING INDUSTRY? You like to help others with their inquiries while enjoying a great WORK ENVIRONMENT?   This is the right OPPORTUNITY for YOU!!!   Part of your daily activities will be: Respond to customer inquiries with timely and accurate responses; Take personal ownership of customer requests and maintain accountability for follow-through; Provide exceptional customer experiences that meet or exceed departmental goals as measured through customer surveys; Maintain productivity levels that meet or exceed departmental goals; Handle customer contacts that require the use of core and advanced skills; Occasionally handle complex customer contacts as needed; Escalate critical customer well-being issues as well as any issue beyond the scope; Consistently implement coaching provided by management to reach departmental goals. Perform other duties as assigned.   Procedure The training period is approximately 2 weeks. It has a duration of 8 hours per day. During the training you will receive an insight into your future work field which will include: Integration into the Company's team; Training for new computer software programs; Comprehensive product training about products and services of the client; Customer management training for chat and e-mail contact; On-the-job training and independent implementation of training content. Compensation On the first day of training you will sign the training agreement, which includes information about the salary, schedule and duration of the training. The successful completion of your training will result in the work contract signature. The signing of the contract will either take place on the last day of training or on the following workday.     Further information about the working conditions Working hours & Rotating shifts 40 Hours per week (8 hours per day with an additional lunch break hour) on a rotational shift pattern from Monday to Saturday. Holidays Since you sign a Portuguese employment contract, Portuguese public holidays apply. If you are working on a Portuguese public holiday, you will get a compensation day that you can spend later under consent of the project. Your holiday entitlement refers to Portuguese law with 22 days per year. Holiday and Christmas bonuses In Portugal you obtain Holiday and Christmas bonuses. The amount of each bonus payment is equal to your base salary. The allowances will be split and paid as a monthly percentage on top of your base salary.     Don't let this Opportunity GAME OVER!!! Apply NOW!!!
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Lisboa-Lisboa (Lisboa)
You don't need previous experience - We offer training ! Location: Home office (temporarily) in the area of Lisbon district Office - Oeiras (Lisbon) Company: Fressnapf - German pet store chain, which offers a wide selection of pet products. Their online service are growing dynamically. We are looking for French and English speaking employees for our team in Lisbon to support our customers (social media chat and emails) Project starts 07.09.2022 ! Your tasks:                                                                     Provide customer support via phone and email; Prepare, maintain, and review purchasing files Confer with customers by email or chat to provide information about products, take or enter orders, cancel accounts, or obtain details of complaints. Our Expectations: EU citizenship or a residence permit in Portugal You speak native French (C2) You speak English (B2)) You are living in Lisbon or ready to move there You like interacting with people We offer:             Full time employment: Monday to Friday  – 7am to 7pm (40h per week) 6 months fixed-term contract with possibility of extension Online hiring proces Competetive salary and bonus system: 890€ gross x 14 months up to 100€ performance bonus/month + signing bonus: 2000€ gross (additional 500€ paid after 3, 6, 9 and 12 months) meal allowance 23€ NET per day health insurance (after 6 months of the contract) flight ticket reimbursement after 6 months possibility of accommodation in a company - owned apartment   Send your CV by email office@pacorecruitment.com We look forward to you ! By applying for this offer, you agree to our Privacy Policy and consent to the processing of your personal data and sharing it with the client offering this vacancy.
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Lisboa-Lisboa (Lisboa)
You don't need previous experience - We offer training ! Location: Home office (temporarily) in the area of Lisbon district Office - Oeiras (Lisbon) Company: Fressnapf - German pet store chain, which offers a wide selection of pet products. Their online service are growing dynamically. We are looking for French and English speaking employees for our team in Lisbon to support our customers (social media chat and emails) Project starts 07.09.2022 ! Your tasks:                                                                     Provide customer support via phone and email; Prepare, maintain, and review purchasing files Confer with customers by email or chat to provide information about products, take or enter orders, cancel accounts, or obtain details of complaints. Our Expectations: EU citizenship or a residence permit in Portugal You speak native French (C2) You speak English (B2) You are living in Lisbon or ready to move there You like interacting with people We offer:             Full time employment: Monday to Friday  – 7am to 7pm (40h per week) 6 months fixed-term contract with possibility of extension Online hiring proces Competetive salary and bonus system: 890€ gross x 14 months up to 100€ performance bonus/month + signing bonus: 2000€ gross (additional 500€ paid after 3, 6, 9 and 12 months) meal allowance 23€ NET per day health insurance (after 6 months of the contract) flight ticket reimbursement after 6 months possibility of accommodation in a company - owned apartment   We look forward to you ! By applying for this offer, you agree to our Privacy Policy and consent to the processing of your personal data and sharing it with the client offering this vacancy.
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Lisboa-Lisboa (Lisboa)
You don't need previous experience - We offer training ! Location: Lisbon – Oriente Company: Accor Hotel - Accor Hotels is a global giant in the hotel industry from France. The chain is present in 95 countries around the world, and there are over 4,000 hotels operating in it. Their online service are growing dynamically. We are looking for French and English speaking employees for our team in Lisbon to support our customers (social media chat, emails and sometimes calls) Project starts 05.10.2022 ! Your tasks: Be a bridge between the hotels and the suppliers: Informations, Support, complaints (emails and chat) Confer with customers by telephone, email or Chat to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Prepare, maintain, and review purchasing files, reports and price lists. Check shipments when they arrive to ensure that orders have been filled correctly and that goods meet specifications. Our Expectations: EU citizenship or a residence permit in Portugal You speak native French You speak English (C1/C2) You are living in Lisbon or ready to move there You like interacting with people   We offer: Full time employment and work in hybrid model: Monday to Friday 7.00 a.m. – 16.00 p.m.  or 8.00 -17.00 p.m or 9.00 -18.00 pm (2days/week work on site) 6 months fixed-term contract with the possibility of extension Online hiring process Competetive salary and bonus system: 890€ gross x 14 months up to 100€ performance bonus/month + Signing bonus: 2000€ (additional €750 paid after 3, 6, 9 and 12 months) meal allowance 23€ NET per day health insurance (after 6 months of the contract) flight ticket reimbursement after 6 months possibility of accommodation in a company - owned apartment   We look forward to you ! By applying for this offer, you agree to our Privacy Policy and consent to the processing of your personal data and sharing it with the client offering this vacancy.
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Portugal
Reach Health Recruitment is a company specialised in the recruitment of Health professionals to the United Kingdom. We are currently seeking Nurses for Teaching and Training position within one of the most prestigious Healthcare providers in the UK. These positions are located within London’s surroundings, namely Watford and St.Albans. Job Description: - The NLAT ( Nurse Lead for Assessment and Training) is responsible for overseeing/supervision the work of the learning and development administrator. - With assistance of the Development and training team, to provide the initial and ongoing training of the healthcare staff. - To coordinate the training completed by other trainers - Checking, sampling and monitoring the training completed by other trainers - Ensuring that all employees have or commence a relevant qualification - Direct training and observation of the care workers & junior nurses involved in complex health care tasks - Assessment and risk assessment of all new care packages and production of the subsequent care plans with assistance from the team assessors. Special individual responsibility for complex health care packages. - Leading recruitment of other nursing staff the company may employ in future. Minimum Requirements - EU Citizenship - EU Nursing Qualifications - Deep knowledge about all mandatory care subjects and some specialist health needs like for example epi pen, gastrostomy, trachy care, oxygen administration, administering midazolam, etc. - Experienced in assessment. - Prepared to embark on training qualification - Excellent writing skills - Good interpersonal skills - Good IT skills - EU Driving License - Own vehicle is an advantage Conditions Offered - Permanent Contract - Monthly wage from 2300 GBP to 2650 GBP, according to experience, plus benefits - Initial accomodation support If you wish to apply for this position, please send us your updated English CV
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Lisboa-Lisboa (Lisboa)
Main requirements: You have more than 3 years of professional software development experience. You are proficient in Asp.net and in using SQL; You have proven experience with Web Development; You have Knowledge of CSS, JavaScript, and AngularJS You worked on a production system based on microservices and are familiar with its principles and practices; You worked with test automation; You have excellent communication skills, are interest in understanding how your work will bring value to the customer and you are able to bring ideas to the table. As a MagniFinance developer, you will be responsible for developing and maintaining Magnifinance applications. You will be working with a SaaS application that has a portal interface, back-office and an API for our users to take advantage of all the features of our service.   About our company: MagniFinance is a financial management platform for businesses that focuses on minimizing operations through automation, bank transactions synchronization, one-click reconciliation and expense registration through document image recognition. MagniFinance is a SaaS application that has the goal of assisting companies to manage their business efficiently by spending as little as 5 minutes a day. Why should they be working for you specifically and not somebody else? MagniFinance is a young company that is growing steadily and likes to be on top of the latest technology trends. It is composed of a young, light-minded, energetic team that supports each other. We have transparency, honesty and fast feedback loops as cornerstones of a healthy relationship between everyone. Finally, we try to take advantage of all free moments to foster a healthy and familiar relation between everyone in the company. Where do you fit into this? You will be part of our development team, building new functionalities in our business management platform that is used by more than 4000 companies. We will work closely with the team of developers to help deliver world-class solutions to our clients. Sounds good? To apply please send us an email to hr@magnifinance.com with the subject MAGNI_DEVELOPER
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Lisboa-Lisboa (Lisboa)
Sales and Operations Trainee Opportunity to grow and be part of a great team in one of the most important mobility provider in the world. It is within reach with this full-time job as a Sales and Operations Trainee in Athlon Portugal. We are with in Athlon. Getting you there.   Your road to success With your desire to learn and work, together with your positive attitude, you will support and develop yourself professionally in the world of sales and operations. You can do this as a Sales and Operations Trainee: Commercial support Contact sales team, suppliers and colleagues from other departments Preparation of commercial proposals Prepare sales and accounting documentation Support the organization and prepare information for the processing of correspondence and archiving Support the post-sales team   Let’s talk Athlon  Hi there! We're Athlon. The international market leader in modern mobility solutions and part of the Daimler group. With a rich history of more than a hundred years, you can conclude that we have already covered the necessary kilometers. Do we take that lead for granted? Absolutely not. It makes us more ambitious to provide even better personal service to our customers. Together with around 1,700 colleagues, we are shaping sustainable mobility. We are proud of that. From vehicle leasing to fleet solutions and from electrification to contributions to the sharing economy.   Leave it to us “If you like to be in a dynamic environment, work with people from around the world and want to know more about the growing renting market, this opportunity is for you!”     - Sara Menas (Inside Sales)   Motivation has four wheels Become the best version of yourself. Very normal at Athlon, because all our colleagues run on a healthy dose of ambition. What do you take with you as Sales and Operations Trainee for at least 40 of hours per week? Absolutely your desire to learn, to grow and your customer focus. You also have the drive to multitask functions. In addition, you have: Excel advance level Advance level of English Management school education   Always on the move Athlon is always on the move, just like you. To grow in our rapidly changing world, we are constantly looking at how you can get the best out of yourself every day. Creating an optimal workplace that suits you and this time is an important part of this. In addition to being able to count on developing yourself as a Sales and Operations Trainee, you can also count on: Scholarship of €960 gross monthly Flexibility and hybrid work model   Route to your new job    So Sales and Operations Trainee, get behind the wheel yourself. Go for explore new opportunities to learn and growth and be part of a digital transformation in one of the most important mobility provider in the world. How? After this date, this vacancy is closed.    Your application procedure looks like this: We will contact you for an intake over the phone Are we both excited? Then there follows an introduction meeting. During the second conversation, we will talk more extensively about the content of the function. Do we have a match? Then you will receive the proposal with the terms of employment in your inbox.  
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Lisboa-Lisboa (Lisboa)
Finance Trainee Opportunity to grow and be part of a great team in one of the most important mobility provider in the world. It is within reach with this full-time job as a Finance Trainee in Athlon Portugal. We are with in Athlon. Getting you there. Your road to success With your desire to learn and work, together with your positive attitude, you will support and develop yourself professionally in the finance area. You can do this as a Finance Trainee: Contact sales team, suppliers and colleagues from other departments Prepare sales and accounting documentation Support the organization and preparation of information for the processing of correspondence and archiving Classification and posting of accounting documents Control current accounts (customers and suppliers) Support in business analysis, according to group policies     Let’s talk Athlon Hi there! We're Athlon. The international market leader in modern mobility solutions and part of the Daimler group. With a rich history of more than a hundred years, you can conclude that we have already covered the necessary kilometers. Do we take that lead for granted? Absolutely not. It makes us more ambitious to provide even better personal service to our customers. Together with around 1,700 colleagues, we are shaping sustainable mobility. We are proud of that. From vehicle leasing to fleet solutions and from electrification to contributions to the sharing economy.   Leave it to us “Collaborate and always push yourself to the initiative to improve processes and develop actions to increase the performance of the department”. – Nouhaila Bunif (Finance Department)   Motivation has four wheels Become the best version of yourself. Very normal at Athlon, because all our colleagues run on a healthy dose of ambition. What do you take with you as Finance Trainee for at least 40 of hours per week? Absolutely your desire to learn, to grow and your adaptability. You also have the drive to multitask functions. In addition, you have:   Excel advance level Advance level of English Management school education     Always on the move Athlon is always on the move, just like you. To grow in our rapidly changing world, we are constantly looking at how you can get the best out of yourself every day. Creating an optimal workplace that suits you and this time is an important part of this.   In addition to being able to count on developing yourself as a Finance Trainee, you can also count on:   Scholarship of €900 gross monthly Flexibility and hybrid work model   Route to your new job    So Finance Trainee, get behind the wheel yourself. Go for explore new opportunities to learn and growth and be part of a digital transformation in one of the most important mobility provider in the world. How? Apply to this vacancy!   Your application procedure looks like this:   We will contact you for an intake over the phone Are we both excited? Then there follows an introduction meeting. During the second conversation, we will talk more extensively about the content of the function. Do we have a match? Then you will receive the proposal with the terms of employment in your inbox.   Do you have any questions about the vacancy or application procedure? Our recruitment team is more than happy to help you via rrhh@athlon.com. We are getting you there.   Acquisition in response to this vacancy is not appreciated.
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Lisboa-Lisboa (Lisboa)
Job description Description Uniplaces is building a trusted, global brand for students. We believe in empowering student mobility and we have started by making the process of finding accommodation easier. We’re solving real life pains and we’re backed by top tier investors such as Atómico, Octopus Investments, Shilling Capital Partners and Caixa Capital to help us achieve this better and faster. We are an internationally minded company with an extremely talented team and global ambitions. Our decisions are driven by our core values of Passion, Impact, Trust and Team Spirit - with which we aim at having a company where everyone feels accountable and empowered to achieve their full potential.   About the Operations Team Every day, more than 5000 nights are booked by students from 175 nationalities in 33 different cities on uniplaces.com. Our team that embraces 14 nationalities and works across 6 different languages, ensures that every interaction with customers is focused on improving the student and landlord experience, so that room search becomes as easy as buying a flight ticket.   In this role, your mission is: The main responsibility of this internship is to cold-call landlords and business providers to get them to sign up on Uniplaces; You will be in charge of finding new leads through our current lead in the German markets; You will be responsible for acquiring new customers in order to build your own portfolio of clients and properties; You will also need to perform meetings with your potential customers (landlords) to close the deal and upsell. Most of the activities related to this position will take place over the phone or over video calls; You will also have other (supporting) tasks such as supporting customers when using our platform, collect feedback, listing creation and optimization of the current inventory, or performing translations. Requirements Your track record: We don’t expect a specific background or set of experiences, as long as you’re a top performer in every task and job you enroll!   Your style: Very fluent in spoken/written German and English (other languages are a bonus); Great communication skills - usually you introduce everyone around and make sure everyone is at ease. You get comfortable in communication face to face, over the phone, or in writing; Pure sales machine, you’re here to smash targets and keep pushing yourself to the limit. Pressure is your main fuel to complete objectives; Strong influencer, you’re a natural when it comes to convincing others and proving your point across the table; Open-minded and tolerant working with peers and customers from different nationalities and backgrounds. This is why you’ll love this job: Through our intensive training and hands-on experience with insights from our most senior employees, you’ll learn how to pitch like a boss and sell like the Wolf of Wall Street; Meeting people from all around the world daily, really feeling you’re helping landlords getting their properties known and fully booked; A company culture that is people-driven and that focuses on personal development and training to help you tap your talent into its full extent; Access to a pool of talent that is hard to find. Your stakeholders and peers will come from world-class backgrounds and will have stepped up within Uniplaces. You’ll find mentors and role models; Working in Lisbon, one of the coolest up and coming start-up hubs in Europe, where the sun always shines and the seafood is delicious; For now, this position is remote, but you should be available to relocate to Lisbon in case it's needed. What else do you need to know? This is an internship role based in Lisbon; You will report to the Head of Sales You will start on a 3, 6-month, or 1-year fixed-term contract; For this position, we do not sponsor working visas; You must be available to work 40 hours a week; For now, this position is remote, but you should be available to relocate to Lisbon in case it's needed.   Does it sound like "the job" you're looking for? Great! Apply below then and let us know why you are fit to work at Uniplaces:)
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Lisboa-Lisboa (Lisboa)
Marketing Partnerships SpecialistJob description Uniplaces is building a trusted, global brand for students. We believe in empowering student mobility and we have started by making the process of finding accommodation easier. We’re solving real-life pains and we’re backed by top-tier investors such as Atomico, Octopus Investments, Shilling Capital Partners, and Caixa Capital to help us achieve this better and faster. We are an internationally-minded company with an extremely talented team and global ambitions. Our decisions are driven by our core values of Passion, Impact, Trust, and Team Spirit - with which we aim at having a company where everyone feels accountable and empowered to achieve their full potential.   About the Marketing Team: No matter how great the product, it needs distribution. Marketing is the heart and soul of distribution at Uniplaces - a combination of Performance, Branding, Data, Partners, and CRM to build up sales funnels and engage our customers to ensure our value proposition is clearly communicated.   In this role, your mission is: To prospect for new partners and develop Uniplaces partnerships marketing program, aiming to increase revenue, acquisition, engagement, and reach new customers. This role will propose tactics to increase sales and awareness with current and new partners, working closely with the current partner marketing team to build, support, and execute marketing activities, necessary to support the channel, which includes tracking and analyzing partner performance and impact on sales, market share and competitive landscape. Some of your daily tasks will be: Create presentations, proposals, and other external communication Prospect and create strong relationships within Partners Contribute to the achievement of partner marketing & sales objectives Identify and deliver on opportunities to improve the customer journey Requirements Your track record: Knowledge of partner ecosystems, KPIs/metrics, and analysis Strong presentation skills Excel within a cross-functional team environment Ability to handle multiple projects, partners, and escalations Understanding of both direct sales and multiple distribution channels Knowledge of Reporting tools, mainly MySQL, Excel/google sheet, and Visualisation software Forward-thinking and highly analytical, with experience in gathering insights to form recommendations Native or Fluent proficiency in English is a plus   Your style: You are passionate about Partners, establishing partnerships, and love analyzing the customer journey Business savvy and an effective communicator, with in-depth knowledge of marketing communications Extremely independent and with a high level of initiative, able to proactively take on any challenge autonomously and to learn fast Ability to combine analytical skills with relationship skills and business acumen Proficient in time management, with the ability to multi-task and manage multiple projects concurrently, with attention to detail   This is why you’ll love this job: We’ll give you intensive training coupled with increasing business exposure and insights from our most senior employees, making you exponentially grow; Meeting people from all around the world daily, really feeling you’re impacting students in one of the most crucial steps in their life; A company culture that is people-driven and that focuses on personal development to help you tap your talent into its full extent; Access to a pool of talent that is hard to find. Your stakeholders and peers will come from world-class backgrounds and will have stepped up within Uniplaces. You’ll find mentors and role models.   What else do you need to know? This is, right now, a remote position, but the company is based in Lisbon and you will have the chance to go to the office when you want to, once a week; You must be available to work 40 hours a week. Does it sound like "the job" you're looking for? Great! Apply below then and let us know why you are fit to work at Uniplaces:)
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Portugal (Todas as cidades)
Ola sou Pet Sitter a 8 anos sou mãe de pet a minha vida inteira. Sempre tive dificuldade em achar alguém de confiança para ficar com meus pets, quando precisava viajar ou me ausentar por um período. Entao passando pelo problema criei este método de trabalho. Já pensou em como pode ser estressante e desesperador para seu pet ficar longe dos tutores e de seus lares.. Então entendendo um pouco desse mundo pet, ofereço um trabalho diferente e humanizado, menos estressante cuidando de seu pet em sua própria residência. Todos os pets possuem a sua própria rotina e personalidades distintas, ou são especiais e precisam do uso de medicamentos. Então este trabalho visa preservar esta individualidade com menos impacto no seu pet. Você viaja tranquilo sabendo que seu pet esta em sua residência. Acertamos todos os detalhes via Skype ou Zoom, para as explicações sobre a rotina de seu pet. Envio relatório de como foram as visitas e fotos. Levo comigo também brinquedos diferentes e petiscos, como combinamos em cada caso. Qualquer dúvida entre em contato estarei à disposição. Hello, I'm Luanda, I currently live in Lisbon and I've been a Pet Sitter for 8 years, I've been a pet's mother my entire life. I always had a hard time finding someone I could trust to take care of my pets when I needed to travel or be away for a period. So going through the problem I created this method of work. Have you ever thought about how stressful and desperate it can be for your pet to be away from tutors and their homes.. So, understanding a little of this pet world, I offer a different and humanized job, less stressful taking care of your pet in your own home. All pets have their own routine and distinct personalities, or are special and need medication. So this work aims to preserve this individuality with less impact on your pet. You travel peacefully knowing that your pet is at home. We arrange all the details via Skype or Zoom, for explanations about you
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Porto-Porto (Porto)
About Improve Improve International is the world’s leading independent provider of post-graduate veterinary training. Operating in 8 countries across Europe and the US, Improve provides high-quality training both online and in the classroom. We have recently completed a management buy-out for the Benchmark group and are now embarking on an ambitious growth plan. To help us deliver on this plan, we are looking to high-quality individuals to join the team who are ambitious and want to make a difference.   Job Purpose Reporting to the group CFO, this role has two distinct elements: Firstly, this role will be responsible for overseeing and rapidly improving our European accounting operations and working with the UK team to implement standardized ways of working across the group. Secondly, this role will take the lead on Financial planning and analysis for the whole group, supported by the rest of the team.   Key Responsibilities Rapidly move inhouse currently outsourced finance operations Work with UK team to develop standardised processes and ways of working. Implement this for European accounting function Implementation of new finance and billing systems Ownership of all tax, statuatory reporting and compliance for European entities Ownership of group FP&A processes and systems including all budgeting and forecasting Work with CFO to provide the Board and management team first class insight and KPIs on business performance, looking both forward and backwards. Build rolling cashflow forecasting at a group level and work with the business to build processes that help keep it up to date and accurate Line management of a small team Focus on continuous improvement of all processes Business partnering of Group Operations Director, providing decision support and analysis to support growth   Qualifications and experience Qualified accountant Experience in a similar role, having industry knowledge is advantageous Experience managing teams and strong stakeholder and commercial manager experience Previous experience managing a finance team Strong Excel skills Proficient in finance systems Strong understanding of business insight and KPIs   Personal attributes/characteristics Fluent written and verbal English (mandatory) Excellent organisational skills and ability to work under pressure and to agreed deadlines High attention to detail and experience working in fast paced dynamic environments Excellent communication and interpersonal skills, key business partner Previous experience managing a finance team Can-do, positive and proactive attitude Self-starter and self-sufficient Empathetic people leader    What we offer Competative market-rate salary Participation in group bonus scheme Opportunity for progression in dynamic, growth business   How to apply Please send your CV and covering letter in English expliaining your suitability for this role, to recruitment@mail.improveinternational.com with the title of this role in the subject line The closing date for applications is Friday 8th January, 2021 Please note, that due to current resource contraints we will only be able to reply to those candidates who progress to an interview.
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Lisboa-Lisboa (Lisboa)
Sensei is a technology company launched in 2017, designing the most advanced and state-of-the-art store automation system. We are redefining the way retail works and built the only enterprise-class system ready for wide deployment across multiple existing stores. Trough AI-powered computer vision systems, sensor fusion and unique algorithms we offer the smoothest shopping experience, where customers grab what they want and leave! We are actively looking for a highly driven Operations Manager to ensure our products' smooth-running, services' deployment and customer satisfaction. What you'll be doing: We're looking for a leader at the intersection of Operations, Leadership and Product. This person will be in charge of the company's deployments of computer vision technology in retail stores. We seek a professional with a broad skill set to take on responsibility for this array of areas, develop processes for delivering them, install the hardware at client sites and build out the team as the company grows its base in pair with the Deployment Manager, CTO and CEO. Leadership Build and lead a team of field logistics and installation professionals; Find, retain and manage top-grade contractors/suppliers across the geographies we operate; Frequently assume a general contractor role by independently solving problems in the field. Client Management Build the customer engagement playbooks; Relationship management with retailers; Ownership of expectations; working with account management so that we under-promise and over-deliver. Project Management Build the Store deployment Playbooks; Orchestration of processes and operational chronograms across organizations; Document and regularly update best practices for field operations; Create the training of new field operations recruits; Ownership of success. Supply Chain Management Negotiate prices and manage delivery timelines; Components: electronic, mechanical, system; Services: manufacturing, assembly & test, construction; Travel (20% >). About you: Excellent time management and organizational skills; 2/3+ years of relevant leadership experience in a reputable company/startup; 2+ years of relevant experience of Kaizen methodology is a strong plus; 2+ years of experience in B2B operations, in deploying hardware and software solutions; Fluent in business English. French, Spanish, Portuguese or German language skills are a strong plus; Strong analytical and quantitative skills; ability to use hard data and metrics to back up assumptions, recommendations, and drive actions; A proactive communicator who has experience building presentations and sales funnel playbooks from scratch. Benefits & Perks Amazing personal growth experience - The rare chance of having decision ownership and direct impact on the growth of a venture-backed startup; Remote and flexible working hours – as long as you get the work done; Ownership - This is the most exciting time to join Sensei, and you'll have direct input and influence on the direction we take; Motivating compensation – Competitive compensation package; Working with a motivated and talented team - A fun and supportive office environment working alongside some real experts; Impactful work – you'll have a rare opportunity to build a product literally used by millions of people across the world; A holiday allowance of 24 days per year; Top of the range equipment to help you do your job to the highest possible standard; Regular learning meetings as part of our growth-mindset culture Does it sound like "the job" you're looking for? Amazing! Apply then:) Link: https://sensei.teamtailor.com/jobs/1063007-operations-manager
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Portugal (Todas as cidades)
Our client is a world leader in sports betting and gaming entertainment by creating the most exciting and trusted experience for their customers, revolutionising the gambling space as they go. They are home to a global family of >25 well-known brands and they are looking for a German speaking Customer Service Agent to join their team in Lisbon! Responsibilities: - Handle wide range of customers and enter all customer details in an accurate and efficient manner to the relevant systems. - Provide customers accurate and relevant information about products, services and promotions based on needs. - Educate customers to use all online self-service tools. - Proactive suggesting improvements to improve efficiency, productivity, quality and customer satisfaction. - Fix the root cause of the problem to protect additional customers from getting the same issue. Direct or escalate all parties to take corrective action as needed. - Work towards simplifying the existing processes to reduce effort. - Meet deliverable requirements/service level measures/specific targets, Quality and Efficiency targets. - Perform against all key Customer service goals. - Knowing individual targets and individual performance management - Take ownership for your development. Look for opportunities to grow - Work on individual career progression plan and manage training plan completion. - Have an overview about required development activities and participate on them as well. - Looks for feedback and development activities to improve in skills related to the current work. - Developing others - create and support opportunities for building skills to execute current and future responsibilities. - Knowledge Development and Sharing: Become an expert with the tools used in CS team. Share knowledge and findings with the team members. Support new team members in their training. Requirements: - Language skills: English C1 and German – C1 level (speaking & writing), other language is a plus. - Middle education degree. - PC skills: Masters use of PC equipment and software (MS Office, Internet searching tool skills). - Communication skills – verbal and written: Communicates effectively over the phone and in written transactions. - Flexibility and shift work is required. - An experience in the contact service environment is a preferable advantage. - An online gaming experience is a plus.
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Portugal (Todas as cidades)
Our client is a world leader in sports betting and gaming entertainment by creating the most exciting and trusted experience for their customers, revolutionising the gambling space as they go. They are home to a global family of >25 well-known brands and they are looking for a German speaking Customer Service Agent to join their team in Lisbon! Responsibilities: - Handle wide range of customers and enter all customer details in an accurate and efficient manner to the relevant systems. - Provide customers accurate and relevant information about products, services and promotions based on needs. - Educate customers to use all online self-service tools. - Proactive suggesting improvements to improve efficiency, productivity, quality and customer satisfaction. - Fix the root cause of the problem to protect additional customers from getting the same issue. Direct or escalate all parties to take corrective action as needed. - Work towards simplifying the existing processes to reduce effort. - Meet deliverable requirements/service level measures/specific targets, Quality and Efficiency targets. - Perform against all key Customer service goals. - Knowing individual targets and individual performance management - Take ownership for your development. Look for opportunities to grow - Work on individual career progression plan and manage training plan completion. - Have an overview about required development activities and participate on them as well. - Looks for feedback and development activities to improve in skills related to the current work. - Developing others - create and support opportunities for building skills to execute current and future responsibilities. - Knowledge Development and Sharing: Become an expert with the tools used in CS team. Share knowledge and findings with the team members. Support new team members in their training. Requirements: - Language skills: English C1 and German – C1 level (speaking b'&' writing), other language is a plus. - Middle education degree. - PC skills: Masters use of PC equipment and software (MS Office, Internet searching tool skills). - Communication skills – verbal and written: Communicates effectively over the phone and in written transactions. - Flexibility and shift work is required. - An experience in the contact service environment is a preferable advantage. - An online gaming experience is a plus.
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