Verne technology group

Se estb'/xc3/xa1' interessado em fazer parte de um projeto em crescimento e expansb'/xc3/xa3'o numa equipa dinb'/xc3/xa2'mica, empenhada e multidisciplinar, este b'/xc3/xa9' o projeto para si. A sua missb'/xc3/xa3'o serb'/xc3/xa1' supervisionar e rever a documentab'/xc3/xa7'b'/xc3/xa3'o e os trabalhos fotovoltaicos, de acordo com as instrub'/xc3/xa7'b'/xc3/xb5'es do gestor de energia, a fim de conseguir a conclusb'/xc3/xa3'o dos trabalhos em tempo e forma, cumprindo os requisitos de qualidade dos trabalhos planeados. As suas principais responsabilidades serb'/xc3/xa3'o Acompanhar e supervisionar o processo de construb'/xc3/xa7'b'/xc3/xa3'o das obras de energia pelas quais b'/xc3/xa9' responsb'/xc3/xa1'vel. Resolver incidentes de qualquer tipo no terreno, tanto de licenb'/xc3/xa7'as, como de construb'/xc3/xa7'b'/xc3/xa3'o, imprevistos, etc. Revisb'/xc3/xa3'o de toda a documentab'/xc3/xa7'b'/xc3/xa3'o e material utilizado, bem como a certificab'/xc3/xa7'b'/xc3/xa3'o no local das obras efectuadas tanto pelo nosso pessoal como pelas empresas colaboradoras. Atender e acompanhar os auditores, tanto internos como do cliente, nas visitas b'/xc3/xa0's obras. Formar, aconselhar e dar apoio tb'/xc3/xa9'cnico aos tb'/xc3/xa9'cnicos da Energy. Oferecemos-lhe: Fazer parte de um projeto aliciante numa empresa de referb'/xc3/xaa'ncia que estb'/xc3/xa1' a crescer e a expandir-se a nb'/xc3/xad'vel nacional e internacional. Junte-se a uma equipa empenhada, experiente e multidisciplinar com a qual pode aprender e para a qual pode contribuir com a sua visb'/xc3/xa3'o e experib'/xc3/xaa'ncia para que possamos crescer juntos. A Verne Technology Group b'/xc3/xa9' uma sociedade gestora de participab'/xc3/xa7'b'/xc3/xb5'es sociais que inclui divisb'/xc3/xb5'es de negb'/xc3/xb3'cio nos sectores das Telecomunicab'/xc3/xa7'b'/xc3/xb5'es, Energia e Tecnologia. Com mais de 40 anos de experib'/xc3/xaa'ncia como lb'/xc3/xad'deres na instalab'/xc3/xa7'b'/xc3/xa3'o e manutenb'/xc3/xa7'b'/xc3/xa3'o de redes, oferecemos um servib'/xc3/xa7'o global aos nossos clientes. Se estb'/xc3/xa1' interessado em fazer parte de um projeto em crescimento e expansb'/xc3/xa3'o numa equipa dinb'/xc3/xa2'mica, empenhada e multidisciplinar, este b'/xc3/xa9' o projeto para si. A sua missb'/xc3/xa3'o serb'/xc3/xa1' supervisionar e rever a documentab'/xc3/xa7'b'/xc3/xa3'o e os trabalhos fotovoltaicos, de acordo com as instrub'/xc3/xa7'b'/xc3/xb5'es do gestor de energia, a fim de conseguir a conclusb'/xc3/xa3'o dos trabalhos em tempo e forma, cumprindo os requisitos de qualidade dos trabalhos planeados. As suas principais responsabilidades serb'/xc3/xa3'o Acompanhar e supervisionar o processo de construb'/xc3/xa7'b'/xc3/xa3'o das obras de energia pelas quais b'/xc3/xa9' responsb'/xc3/xa1'vel. Resolver incidentes de qualquer tipo no terreno, tanto de licenb'/xc3/xa7'as, como de construb'/xc3/xa7'b'/xc3/xa3'o, imprevistos, etc. Revisb'/xc3/xa3'o de toda a documentab'/xc3/xa7'b'/xc3/xa3'o e material utilizado, bem como a certificab'/xc3/xa7'b'/xc3/xa3'o no local das obras efectuadas tanto pelo nosso pessoal como pelas empresas colaboradoras. Atender e acompanhar os auditores, tanto internos como do cliente, nas visitas b'/xc3/xa0's obras. Formar, aconselhar e dar apoio tb'/xc3/xa9'cnico aos tb'/xc3/xa9'cnicos da Energy. Oferecemos-lhe: Fazer parte de um projeto aliciante numa empresa de referb'/xc3/xaa'ncia que estb'/xc3/xa1' a crescer e a expandir-se a nb'/xc3/xad'vel nacional e internacional. Junte-se a uma equipa empenhada, experiente e multidisciplinar com a qual pode aprender e para a qual pode contribuir com a sua visb'/xc3/xa3'o e experib'/xc3/xaa'ncia para que possamos crescer juntos. Requisitos mb'/xc3/xad'nimos Possuir qualificab'/xc3/xa7'b'/xc3/xb5'es de instalador de baixa e alta tensb'/xc3/xa3'o. Experib'/xc3/xaa'ncia prb'/xc3/xa9'via de 3 anos na supervisb'/xc3/xa3'o de obras no sector fotovoltaico. Experib'/xc3/xaa'ncia prb'/xc3/xa9'via de 3 anos na supervisb'/xc3/xa3'o de projectos elb'/xc3/xa9'ctricos em baixa e mb'/xc3/xa9'dia tensb'/xc3/xa3'o. b'/xc3/x89' desejb'/xc3/xa1'vel uma formab'/xc3/xa7'b'/xc3/xa3'o em prevenb'/xc3/xa7'b'/xc3/xa3'o de riscos profissionais. Carta de condub'/xc3/xa7'b'/xc3/xa3'o B. Mobilidade geogrb'/xc3/xa1'fica em toda a Espanha continental e ilhas

COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together!   Ready to join us the challenge of digital transformation of prestigious clients?     JOB DESCRIPTION As part of the Cloud Ops Department of Generix Group, you’ll be involved in a team working on a “3x8h – 7/7days” shifts. This team works directly with our technical teams based in Paris and/or in other subsidiaries, and with Customer Support Department. MAIN RESPONSIBILITIES In this context, you will have as main missions: - Supervision of all technical platforms and client’s applications; - Management of technical events or incidents; - Perform technical operating procedures; - Prepare operating reports; - Propose continuous improvement actions.   EXPERIENCE REQUIREMENTS - Degree in Software Engineering, Information Technology, Mathematics or similar; - Prerequisites: background experience with Windows and Linux OS, and basic notions of computer databases (including networks); - ITIL V3 Foundation Certification would be a plus; - Ability to work in a team, be autonomous and able to respect instructions and procedures; - Communication and analytical skills would be a plus; - Good level of French and English would be a plus. Basic level is mandatory.   OFFER - Attractive wages and benefits; - Good team spirit and collaborative environment.

COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together!     Ready to join us the challenge of digital transformation of prestigious clients?     JOB DESCRIPTION As part of the Cloud Ops Department of Generix Group, you’ll be involved in a team working on a daytime shifts (5am - 9pm). This team works directly with our technical teams based in Paris and/or in other subsidiaries, and with Customer Support Department.   MAIN RESPONSIBILITIES In this context, you will have as main missions: > Supervision of all technical platforms and client’s applications; > Management of technical events or incidents; > Perform technical operating procedures; > Prepare operating reports; > Propose continuous improvement actions.   EXPERIENCE REQUIREMENTS > Degree in Software Engineering, Information Technology, Mathematics or similar; > Prerequisites: background experience with Windows and Linux OS, and basic notions of computer d atabases (including networks); > ITIL V3 Foundation Certification would be a plus; > Ability to work in a team, be autonomous and able to respect instructions and procedures; > Communication and analytical skills would be a plus; > Good level of French and English would be a plus. Basic level is mandatory.   OFFER > Attractive wages and benefits; > Good team spirit and collaborative environment.

COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together!   Ready to join us the challenge of digital transformation of prestigious clients?   JOB DESCRIPTION As part of the Cloud Ops Department of Generix Group, you’ll be involved in a team working on a “3x8h – 7/7days” shifts. This team works directly with our technical teams based in Paris and/or in other subsidiaries, and with Customer Support Department.   MAIN RESPONSIBILITIES In this context, you will have as main missions: - Supervision of all technical platforms and client’s applications; - Management of technical events or incidents; - Perform technical operating procedures; - Prepare operating reports; - Propose continuous improvement actions.   EXPERIENCE REQUIREMENTS - Degree in Software Engineering, Information Technology, Mathematics or similar; - Prerequisites: background experience with Windows and Linux OS, and basic notions of computer databases (including networks); - ITIL V3 Foundation Certification would be a plus; - Ability to work in a team, be autonomous and able to respect instructions and procedures; - Communication and analytical skills would be a plus; - Good level of French and English would be a plus. Basic level is mandatory.   OFFER - Attractive wages and benefits; - Good team spirit and collaborative environment.   For application, please send your CV to: generix.maia@generixgroup.com

COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together!   Ready to join us the challenge of digital transformation of prestigious clients?   JOB DESCRIPTION As part of the Customer Suppot Department of Generix Group, you will be involved in a team working on two different shifts between 8am and 7pm (Monday to Friday).   MAIN RESPONSIBILITIES - Creation and processing of customer requests; - Ensure the follow-up of the interactions (Opening, closing, relaunching, customer notification, completion of technical information and escalation actions); - Apply the necessary actions for the first analysis of the incidents, in order to solve the level 1 occurrences according to the SLAs. Provide alternatives and disclosure patches for the costumers; - Management of the relationship with the customer: carry out the necessary and proper communication for the declared incidents and requests, until their resolution; - Escalate incidents and requests: transmission of out-of-order incidents and intervention requests to the appropriated services; - Understand and apply procedures and instructions.   EXPERIENCE REQUIREMENTS - Degree in Software Engineering, Information Technology, Mathematics or similar; - Knowledge of SQL is required; - Knowledge of Windows and Linux Operating Systems; - Basic knowledge of network protocols (TCP/IP, http, ftp) will be a plus; - Prerequisites: analytical skills (ex. Analyze and identify the causes of an incident), synthesis skills and be comfortable on the phone in order to reassure the customer. - Ability to work in a team and be autonomous. Be able to apply the instructions and given procedures; - Fluency in French is mandatory; - Good level of English would be a plus. Basic level is mandatory.   OFFER - Attractive wages and benefits; - Good team spirit and collaborative environment.   For application, please send your CV to: generix.maia@generixgroup.com

COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together!   Ready to join us the challenge of digital transformation of prestigious clients?   JOB DESCRIPTION As part of the Cloud Ops Department of Generix Group, you’ll be involved in a team working on a “3x8h – 7/7days” shifts. This team works directly with our technical teams based in Paris and/or in other subsidiaries, and with Customer Support Department.   MAIN RESPONSIBILITIES In this context, you will have as main missions: - Supervision of all technical platforms and client’s applications; - Management of technical events or incidents; - Perform technical operating procedures; - Prepare operating reports; - Propose continuous improvement actions.   EXPERIENCE REQUIREMENTS - Degree in Software Engineering, Information Technology, Mathematics or similar; - Prerequisites: background experience with Windows and Linux OS, and basic notions of computer databases (including networks); - ITIL V3 Foundation Certification would be a plus; - Ability to work in a team, be autonomous and able to respect instructions and procedures; - Communication and analytical skills would be a plus; - Good level of French and English would be a plus. Basic level is mandatory.   OFFER - Attractive wages and benefits; - Excellent work conditions and environment (Centro Empresarial Lionesa).   For application, please send your CV to: generix.maia@generixgroup.com

COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together!   Ready to join us the challenge of digital transformation of prestigious clients?   JOB DESCRIPTION As part of the Customer Suppot Department of Generix Group, you will be involved in a team working on two different shifts between 8am and 7pm (Monday to Friday).   MAIN RESPONSIBILITIES - Creation and processing of customer requests; - Ensure the follow-up of the interactions (Opening, closing, relaunching, customer notification, completion of technical information and escalation actions); - Apply the necessary actions for the first analysis of the incidents, in order to solve the level 1 occurrences according to the SLAs. Provide alternatives and disclosure patches for the costumers; - Management of the relationship with the customer: carry out the necessary and proper communication for the declared incidents and requests, until their resolution; - Escalate incidents and requests: transmission of out-of-order incidents and intervention requests to the appropriated services; - Understand and apply procedures and instructions.   EXPERIENCE REQUIREMENTS - Degree in Software Engineering, Information Technology, Mathematics or similar; - Knowledge of SQL is required; - Knowledge of Windows and Linux Operating Systems; - Basic knowledge of network protocols (TCP/IP, http, ftp) will be a plus; - Prerequisites: analytical skills (ex. Analyze and identify the causes of an incident), synthesis skills and be comfortable on the phone in order to reassure the customer. - Ability to work in a team and be autonomous. Be able to apply the instructions and given procedures; - Fluency in French is mandatory; - Good level of English would be a plus. Basic level is mandatory.   OFFER - Attractive wages and benefits; - Excellent work conditions and environment (Centro Empresarial Lionesa).   For application, please send your CV to: generix.maia@generixgroup.com

COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together! Ready to join us the challenge of digital transformation of prestigious clients?   JOB DESCRIPTION As part of the Costumer Support Department of Generix Group, you’ll be involved in a team working on a “3x8h – 7/7days” shifts.   MAIN RESPONSIBILITIES - Creation and processing of customer requests; - Ensure the follow-up of the interactions (Opening, closing, relaunching, customer notification, completion of technical information and escalation actions); - Apply the necessary actions for the first analysis of the incidents, in order to solve the level 1 occurrences according to the SLAs. Provide alternatives and disclosure patches for the costumers; - Management of the relationship with the customer: carry out the necessary and proper communication for the declared incidents and requests, until their resolution; - Escalate incidents and requests: transmission of out-of-order incidents and intervention requests to the appropriated services; - Understand and apply procedures and instructions.   EXPERIENCE REQUIREMENTS - Degree in Software Engineering, Information Technology, Mathematics or similar; - Knowledge of Windows and Linux Operating Systems is required; - Knowledge of network protocols (TCP/IP, http, ftp) will be a plus; - Prerequisites: analytical skills (ex. Analyze and identify the causes of an incident), synthesis skills and be comfortable on the phone in order to reassure the customer. - Ability to work in a team and be autonomous. Be able to apply the instructions and given procedures; - Fluency in French is mandatory; - Good level of English would be a plus. Basic level is mandatory; - Flexibly to work in shifts (day and night): 3x8 hours and 24/7.   OFFER - Attractive wages and benefits; - Excellent work conditions and environment (Centro Empresarial Lionesa).   For application, please send your CV to: generix.maia@generixgroup.com

COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together! Ready to join us the challenge of digital transformation of prestigious clients?   JOB DESCRIPTION You will be part of the Costumer Support Department of Generix Group./7days” shifts.   MAIN RESPONSIBILITIES - Creation and processing of customer requests; - Ensure the follow-up of the interactions (Opening, closing, relaunching, customer notification, completion of technical information and escalation actions); - Apply the necessary actions for the first analysis of the incidents, in order to solve the level 1 occurrences according to the SLAs. Provide alternatives and disclosure patches for the costumers; - Management of the relationship with the customer: carry out the necessary and proper communication for the declared incidents and requests, until their resolution; - Escalate incidents and requests: transmission of out-of-order incidents and intervention requests to the appropriated services; - Understand and apply procedures and instructions.   EXPERIENCE REQUIREMENTS - Degree in Software Engineering, Information Technology, Mathematics or similar; - Knowledge of Windows and Linux Operating Systems is required; - Knowledge of network protocols (TCP/IP, http, ftp) will be a plus; - Prerequisites: analytical skills (ex. Analyze and identify the causes of an incident), synthesis skills and be comfortable on the phone in order to reassure the customer. - Ability to work in a team and be autonomous. Be able to apply the instructions and given procedures; - Fluency in French is mandatory; - Good level of English would be a plus. Basic level is mandatory; - Flexibly to work in shifts (day and night): 3x8 hours and 24/7.   OFFER - Attractive wages and benefits; - Excellent work conditions and environment (Centro Empresarial Lionesa).   For application, please send your CV to: generix.maia@generixgroup.com

COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together!   Ready to join us the challenge of digital transformation of prestigious clients?   JOB DESCRIPTION You will be part of the Customer Support Department of Generix Group.   MAIN RESPONSIBILITIES - Creation and processing of customer requests; - Ensure the follow-up of the interactions (Opening, closing, relaunching, customer notification, completion of technical information and escalation actions); - Apply the necessary actions for the first analysis of the incidents, in order to solve the level 1 occurrences according to the SLAs. Provide alternatives and disclosure patches for the costumers; - Management of the relationship with the customer: carry out the necessary and proper communication for the declared incidents and requests, until their resolution; - Escalate incidents and requests: transmission of out-of-order incidents and intervention requests to the appropriated services; - Understand and apply procedures and instructions.   EXPERIENCE REQUIREMENTS - Degree in Software Engineering, Information Technology, Mathematics or similar; - Knowledge of SQL is required; - Knowledge of Windows and Linux Operating Systems; - Basic knowledge of network protocols (TCP/IP, http, ftp) will be a plus; - Prerequisites: analytical skills (ex. Analyze and identify the causes of an incident), synthesis skills and be comfortable on the phone in order to reassure the customer. - Ability to work in a team and be autonomous. Be able to apply the instructions and given procedures; - Fluency in French is mandatory; - Good level of English would be a plus. Basic level is mandatory.   OFFER - Attractive wages and benefits; - Excellent work conditions and environment (Centro Empresarial Lionesa).   For application, please send your CV to: generix.maia@generixgroup.com

COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together! Ready to join us the challenge of digital transformation of prestigious clients?   JOB DESCRIPTION You would be part of the Costumer Support Department of Generix Group.   MAIN RESPONSIBILITIES - Creation and processing of customer requests; - Ensure the follow-up of the interactions (Opening, closing, relaunching, customer notification, completion of technical information and escalation actions); - Apply the necessary actions for the first analysis of the incidents, in order to solve the level 1 occurrences according to the SLAs. Provide alternatives and disclosure patches for the costumers; - Management of the relationship with the customer: carry out the necessary and proper communication for the declared incidents and requests, until their resolution; - Escalate incidents and requests: transmission of out-of-order incidents and intervention requests to the appropriated services; - Understand and apply procedures and instructions.   EXPERIENCE REQUIREMENTS - Degree in Software Engineering, Information Technology, Mathematics or similar; - Knowledge of Windows and Linux Operating Systems is required; - Knowledge of network protocols (TCP/IP, http, ftp) will be a plus; - Prerequisites: analytical skills (ex. Analyze and identify the causes of an incident), synthesis skills and be comfortable on the phone in order to reassure the customer. - Ability to work in a team and be autonomous. Be able to apply the instructions and given procedures; - Fluency in French is mandatory; - Good level of English would be a plus. Basic level is mandatory; - Flexibly to work in shifts (day and night): 3x8 hours and 24/7.   OFFER - Attractive wages and benefits; - Excellent work conditions and environment (Centro Empresarial Lionesa).   For application, please send your CV to: generix.maia@generixgroup.com

COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together!   Ready to join us the challenge of digital transformation of prestigious clients?   JOB DESCRIPTION You would be part of the Customer Suppot Department of Generix Group.   MAIN RESPONSIBILITIES - Creation and processing of customer requests; - Ensure the follow-up of the interactions (Opening, closing, relaunching, customer notification, completion of technical information and escalation actions); - Apply the necessary actions for the first analysis of the incidents, in order to solve the level 1 occurrences according to the SLAs. Provide alternatives and disclosure patches for the costumers; - Management of the relationship with the customer: carry out the necessary and proper communication for the declared incidents and requests, until their resolution; - Escalate incidents and requests: transmission of out-of-order incidents and intervention requests to the appropriated services; - Understand and apply procedures and instructions.   EXPERIENCE REQUIREMENTS - Degree in Software Engineering, Information Technology, Mathematics or similar; - Knowledge of SQL is required; - Knowledge of Windows and Linux Operating Systems; - Basic knowledge of network protocols (TCP/IP, http, ftp) will be a plus; - Prerequisites: analytical skills (ex. Analyze and identify the causes of an incident), synthesis skills and be comfortable on the phone in order to reassure the customer. - Ability to work in a team and be autonomous. Be able to apply the instructions and given procedures; - Fluency in French is mandatory; - Good level of English would be a plus. Basic level is mandatory.   OFFER - Attractive wages and benefits; - Excellent work conditions and environment (Centro Empresarial Lionesa).   For application, please send your CV to: generix.maia@generixgroup.com

COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together! Ready to join us the challenge of digital transformation of prestigious clients?   JOB DESCRIPTION As part of the Costumer Support Department of Generix Group, you’ll be involved in a team working on a “3x8h – 7/7days” shifts.   MAIN RESPONSIBILITIES - Creation and processing of customer requests; - Ensure the follow-up of the interactions (Opening, closing, relaunching, customer notification, completion of technical information and escalation actions); - Apply the necessary actions for the first analysis of the incidents, in order to solve the level 1 occurrences according to the SLAs. Provide alternatives and disclosure patches for the costumers; - Management of the relationship with the customer: carry out the necessary and proper communication for the declared incidents and requests, until their resolution; - Escalate incidents and requests: transmission of out-of-order incidents and intervention requests to the appropriated services; - Understand and apply procedures and instructions.   EXPERIENCE REQUIREMENTS - Degree in Software Engineering, Information Technology, Mathematics or similar; - Knowledge of Windows and Linux Operating Systems is required; - Knowledge of network protocols (TCP/IP, http, ftp) will be a plus; - Prerequisites: analytical skills (ex. Analyze and identify the causes of an incident), synthesis skills and be comfortable on the phone in order to reassure the customer. - Ability to work in a team and be autonomous. Be able to apply the instructions and given procedures; - Fluency in French is mandatory; - Good level of English would be a plus. Basic level is mandatory; - Flexibly to work in shifts (day and night): 3x8 hours and 24/7.   OFFER - Attractive wages and benefits; - Good team spirit and collaborative environment.   For application, please send your CV to: generix.maia@generixgroup.com

Founded 12 years ago as a spin off from Critical Software, the Retmarker company brings the innovative spirit from its founders to push for the adoption of Artificial Intelligence to the field of  Ophthalmology. We are one of the oldest and most respected AI providers in this field. We operate from Coimbra (Portugal) to the World. The company is currently focused on retinal diseases, namely on  Diabetic Retinopathy, where we provide our own computer vision technology and professional services in the implementation of efficient and effective population-based screening programs. Our technology is certified as a medical device. In recent years, we have been involved in the automated analysis of images from half a million diabetics, contributing to a better management of their disease and preventing blindness. The company has ambitious plans to grow over the coming years, integrated in a new European group. We intend to speed up our efforts and expand the usage of Deep Learning technology in our products and address new pathologies from retinal images. In this context, we will be reinforcing our R&D capacity with new elements. The first one we are looking for is an experienced AI Senior to lead the AI team to a new era. We are a small team, extremely flexible, that keeps improving our own culture daily. Remote working in the mid-term is a possibility. If you like the environment of a startup, but one with a track-record already (real challenges, real data), creating a positive impact on people’s lives, this may be THE opportunity. KEY RESPONSIBILITIES AND EXPERIENCE Lead, mentor & manage the AI team members. Ability to delegate responsibilities effectively. Skilled in plan creation and documentation practices. Ability to present results in a clear manner. Knowledge of Artificial Intelligence (specifically Machine Learning and with a huge focus on Deep Learning), using state-of-the-art methods. Ability to implement the defined Data Models in the most efficient way. Experience with processing, cleansing, and verifying the integrity of data used for analysis. Experience monitoring performance and advising any necessary infrastructure changes. Analyze results for robustness, validity, and out of sample stability. Good applied-statistics skills (distributions, statistical testing, regression). Excellent verbal and written communication skills (Portuguese and English).   ESSENTIAL QUALIFICATIONS AND TECHNICAL SKILLS University Degree (or confirmed professional experience) in computer science, informatics engineering or similar domain, with strong software engineering knowledge. Minimum of 5 years’ experience in AI, ML engineering, Deep Learning or similar. Hands on experience with computer vision and image processing: retinal image processing is a strong plus industry experience in a healthcare/medical setting is a plus strong knowledge of fundamentals in feature extraction and image analysis Excellent understanding of Machine Learning techniques and algorithms, such as k-NN, Naive Bayes, SVM, Random Forests. Skilled in common data science toolkits, such as NumPy, Scikit-learn, Pandas, Matplotlib, SciPy, Matlab, etc. (excellence in at least one of these is highly desirable). Extremely strong in Python Programming, and in relevant Python Libraries for AI (Tensorflow, PyTorch, OpenCV, Keras, etc). Knowledge of relational databases/SQL and NoSQL (e.g. MongoDB) is desirable. Previous experience using tools like Jira, Bitbucket/GitHub is a plus. Knowledge of CI/CD technologies and their application in Machine Learning is a plus. Are you ambitious? Do you want to assume responsibility? Would you like to have your own team and work with state-of-the-art AI/computer vision technology? Are you motivated to monitor developments in the field of AI and translate them into your own challenges? If your answer is yes to these questions, get in touch!

Founded 12 years ago as a spin off from Critical Software, the Retmarker company brings the innovative spirit from its founders to push for the adoption of  Artificial Intelligence  to the field of  Ophthalmology. We are one of the oldest and most respected AI providers in this field. We operate from Coimbra (Portugal) to the World. The company is currently focused on retinal diseases, namely on  Diabetic Retinopathy, where we provide our own computer vision technology and professional services in the implementation of efficient and effective population-based screening programs. Our technology is  certified as a medical device. In recent years, we have been involved in the automated analysis of images from half a million diabetics, contributing to a better management of their disease and preventing blindness.  The company has ambitious plans to grow over the coming years, integrated in a new European group. We intend to speed up our efforts and  expand the usage of Deep Learning technology  in our products and address new pathologies from retinal images.  In this context, we will be reinforcing our R&D capacity with new elements. One of the elements we are looking for is an AI Engineer to join the AI team. We are a small team, extremely flexible, that keeps improving our own culture daily. If you like the environment of a startup, but one with a track-record already (real challenges, real data), creating a positive impact on people’s lives, this may be THE opportunity.  Remote working in the mid-term is a possibility.   KEY RESPONSIBILITIES AND EXPERIENCE Knowledge of Artificial Intelligence(specifically Machine Learning and with a huge focus on Deep Learning) using state-of-the-art methods. Ability to implement the defined Data Models in the most efficient way. Experience with processing, cleansing, and verifying the integrity of data used for analysis. Experience monitoring performance and advising any necessary infrastructure changes. Ability to analyze results for robustness, validity, and out of sample stability. Good applied-statistics skills (distributions, statistical testing, regression). Excellent verbal and written communication skills (Portuguese and English).   ESSENTIAL QUALIFICATIONS AND TECHNICAL SKILLS  University Degree (or confirmed professional experience) in computer science, informatics engineering or similar domain, with strong software engineering knowledge.  Minimum of 2-3 years’ experience in AI, ML engineering, Deep Learning or similar. Hands on experience with computer vision and image processing: good knowledge of fundamentals in feature extraction and image analysis retinal image processing is a strong plus industry experience in a healthcare/medical setting is a plus. Good understanding of Machine Learning techniques and algorithms (k-NN, Naive Bayes, SVM, Random Forests). Good understanding of Deep Learning. Strong programming skills in Python and in relevant Python Libraries for AI (Tensorflow, PyTorch, OpenCV, Keras, etc). Skilled in common data science toolkits, such as NumPy, Scikit-learn, Pandas, Matplotlib, SciPy, Matlab (strong in at least one of these is highly desirable). Previous experience using tools like Jira, Bitbucket/GitHub is a plus. Knowledge of CI/CD technologies and their application in Machine Learning is a plus.   --- Are you ambitious? Can you cope with pressure? Would you like to work with state-of-the-art AI/computer vision technology?  If your answer is yes to these questions, get in touch! We would be pleased to meet you.