With empathy

Hey, you? b'/xc2/xa0' Yes, you! b'/xc2/xa0' Do you speak several languages? Are you fluent in French? Do you have good knowledge of English? You can be the person that we are looking for! b'/xc2/xa0' As a result of the incredible growth of our client, web'/xe2/x80/x99're looking for bilingual speakers to join us and one of the worldb'/xe2/x80/x99's biggest and most well-known brands. b'/xc2/xa0' At this job, you will: b'/xc2/xa0' Give customers a consistente path to a great experience! - Guarantee the best service to our customers according to Key Performance Indicator (KPI's); - Clarify customer queries, using decision support tools to provide appropriate resolution to the customer; - Create a good relationship with the customer, listen carefully to their needs and try to help in the best way possible; - Greet customers in a courteous, friendly, and professional manner using agreed upon procedures; - Know the product/service and the client well; - Prepare complete and accurate work; - Participate in activities designed to improve customer satisfaction and business performance; - Offer additional products and/or services; - Forward calls to other team members when necessary; - Track, document and retrieve information in call tracking database; - Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff; - Increase customer loyalty by delivering a seamless experience. b'/xc2/xa0' And for a service that the customer won't forget, you need: b'/xc2/xa0' - Six months of relevant experience (prefered); - Strong computer navigation skills and PC knowledge (you donb'/xe2/x80/x99't need to be a pc nerd, donb'/xe2/x80/x99't worry); - Ability to effectively communicate, both written and verbally; - Attention to detail; - Skilled in multitasking including the ability to be flexible and adapt to changes quickly; - Tolerance for repetitive work in a fast-paced, high production work environment; - Ability to work as a team member, as well as independently; - Demonstrate empathy towards customers and colleagues; - Demonstrate patience in all customer contact situations including maintaining a pleasant and professional tone and manner (Itb'/xe2/x80/x99's not easy, but you can do it!); - Good interpersonal relationship; - Organization and responsability; - Good mood. b'/xc2/xa0' Itb'/xe2/x80/x99's not necessary more than this to do a great job! b'/xc2/xa0' Sob'/xe2/x80/xa6' What are you waiting for? Apply! You wonb'/xe2/x80/x99't regret it.

About the job role:   As a Social Media Engager, you will interact in a friendly, authentic, and personalized way, listening to our client’s customers' unique situations and acknowledging their needs. You will be the main brand ambassador of our airline company client, crucially contributing to the improvement of our airline’s customer experience. Requirements   We are looking for:   Native or Proficient German (C2) Fluency in English (B2) Excellent communication skills coupled with empathy and team spirit Previous experience with GDS tools like Amadeus, Galileo, or Sabre is preferential Previous experience in Customer Service or as a tourism/travel representative is a plus  For non-EU residents, it is mandatory to have a valid work permit. Responsibilities   As a Social Media Engager, you will:   Booking management (altering, canceling, or creating new reservations) Assist clients via chat or social media in the after-sales process by answering inquiries regarding the reservations and attending to potential requests. Managing the reservations back-office (ticket issuing, modification, and cancellation of reservations). Give real-time, accurate information that empowers the customer to make decisions. Go beyond the customer's service expectations so they will remember and share their great experience. Listen to the customer's unique situation and acknowledge their needs. What We Offer     We offer you: Competitive wages (14 monthly payments per year) Performance bonus Transportation allowance Health insurance with a dental plan (after 6 months contract) Relocation package: shared accommodation and flight reimbursement Possibility to do Work from Home*   Life at our company:  Work with a diverse environment with people from over 15 nationalities  Benefit from our modern amenities, many discounts in local businesses, company parties and events and much more! We promote inter-company mobility to work at any of our sites around the world. New and modern offices located in Lisbon (Parque das Nações, Oriente).

Join us and you will have the opportunity to be part of a multicultural team, a fast-paced environment, and a diverse pool of engaging projects with some of the best B2C and B2B brands worldwide. We are looking for: Native or Proficient German (C2) Fluency in English (B2) Excellent communication skills coupled with empathy and team spirit Previous experience with GDS tools like Amadeus, Galileo, or Sabre is preferential Previous experience in Customer Service or as a tourism/travel representative is a plus  For non-EU residents, it is mandatory to have a valid work permit. We offer you: Competitive wages  Performance bonus Health insurance with a dental plan (after 6 months contract) Possibility to do Work from Home* Please send an email for details

SEB Group’s mission is to make consumers’ everyday life easier and more enjoyable and contribute to better living all around the world. Going beyond the excellence of its machines, SEB Group offers dedicated after-sales service, ready to act within the shortest possible time frames. As Customer Advisor, you will: Engage with customers via email or telephone to provide product information as part of the post-sales proce We are looking for: Proficient Flemish (C1/C2) Fluency in English (B2) Previous experience in Customer Service or as a Sales Representative is preferred Sales skills are valued Excellent verbal and writing skills coupled with empathy and team spirit Proficiency in IT skills: understanding of Microsoft Office, email, and chat technologies Good logical thinking For non-EU residents, it is mandatory to have a valid work permit. We offer you: Competitive wages (14 monthly payments per year)  Meal allowance paid in voucher card (net) Health insurance with a dental plan (after 6 months of the contract)  Relocation package: shared accommodation (for 12 months) and flight reimbursement (after 6 months) Opportunities for career progression (95% of our promotions are internal) and possibilities for an international career through the Webhelp International Mobility Program  Possibility to do Work from Home* Life at our company: We are certified Great Place to Work for 4 years in a row (2019,2020,2021,2022) Work in a diverse environment with people from over 58 nationalities Benefit from our modern amenities, many discounts in local businesses, company parties and events, and much more! All submissions will be treated confidentially under the General Data Protection Regulation. Webhelp Portugal is an equal opportunity employer. Send your CV to [email protected]

Work From Home base in Portugal! About Webhelp Webhelp is a French multinational BPO company that is making business more human for the world’s most exciting brands. By choosing Webhelp you will be part of a family of over 100,000 game-changers from more than 140 locations in 55 countries. About the job role: You will be the first point of contact for viewers and a critical brand ambassador. The right person for this role is enthusiastic about addressing our client’s customers’ needs aiming to provide an excellent service. If you are someone that you enjoy delivering world-class customer service, then this is your opportunity. Your project belongs to a multinational American company leader in the mass media and entertainment industry. As a Customer Experience Advisor, you will: Assist viewers through phone and/or chat regarding different queries Provide account and application support to viewers namely with regards to software functionality Provide technical support and troubleshoot of system configurations and network settings Provide accurate and real-time responses to the viewer’s inquiries. We are looking for: Proficient in some of these language: Italian, French or Spanish (C2) Fluency in English (B2) Passionate about entertainment and media enterprise Excellent communication skills coupled with empathy, team spirit and customer-oriented Familiarity with digital streaming services and devices Have a positive and can-do attitude For non-EU residents, it is mandatory to have a valid work permit. We offer you: Competitive wages (14 monthly payments per year) Meal allowance paid in voucher card (net) Performance bonus Health insurance with a dental plan (after 6 months contract) Work From Home based in Portugal Apply here https://bit.ly/3vQXX6x or send an email to [email protected]

About Webhelp Webhelp is a French multinational BPO company that is making business more human for the world’s most exciting brands. By choosing Webhelp you will be part of a family of over 100,000 game-changers from more than 140 locations in 55 countries. As a Customer Support Advisor, you will: •Manage customer requirements and expectations, by phone, in a calm and empathetic manner, aiming to solve their cases and issues. •Take 30 to 50 inbound calls per day, so you need to strive to maintain and improve customer satisfaction levels. •Improve your technical skills by troubleshooting issues related to electronic equipment. •Escalate potential service issues to the appropriate level (Level 1 to Level 4). We are looking for: •Proficient English (C1/C2) •Excellent communication skills coupled with empathy and team spirit •Previous experience in Customer Service is a plus •Previous experience with iOS and/or macOS, or comparable technology is preferential •For non-EU residents, it is mandatory to have a valid work permit •Workplace: Work from home, if you are based in Portugal We offer you: •Competitive wages (14 monthly payments per year) •Performance bonus •Meal Allowance paid in voucher card •Health insurance with a dental plan (after 6 months of the contract)  Apply here https://bit.ly/36Qidfz or send an email to [email protected]

About Webhelp Webhelp is a French multinational BPO company that is making business more human for the world’s most exciting brands. By choosing Webhelp you will be part of a family of over 100,000 game-changers from more than 140 locations in 55 countries. As Customer Advisor, you will: •Engage with customers via calls, emails, chat and social media for product information •Answer and manage the client complaints, providing informations and solving clients requests, sugestions and compliments •If needed forward the complaints to the law department •Work on continuous improvement for customer satisfaction •Go beyond the customer's service expectations so they will remember and share their great experience. We are looking for: •Proficient French (C2) •Previous experience in Customer Service is preferred •Excellent verbal and writing skills coupled with empathy and team spirit •Good logical thinking •For non-EU residents, it is mandatory to have a valid work permit. We offer you: •Competitive wages (14 monthly payments per year) •Meal allowance paid in voucher card (net) •Monthly Performance bonus •Health insurance with a dental plan (after 6 months contract) •The contract is a 6 month (renewable contract) Apply here https://bit.ly/3v8rOH3 or send an email to [email protected]

About Webhelp Webhelp is a French multinational BPO company that is making business more human for the world’s most exciting brands. By choosing Webhelp you will be part of a family of over 100,000 game-changers from more than 140 locations in 55 countries. As a Customer Advisor, you will: •Confer with customers by email, chat, or phone to provide information about products, take or enter orders, cancel accounts, or obtain details of complaints. •Managing customers’ expectations regarding the products and shipping deadlines. •Prepare, maintain, and review purchasing files. •Work on continuous improvement for customer satisfaction We are looking for: •Proficient French (C2) •Previous experience in Customer Service is preferred •Excellent verbal and writing skills coupled with empathy and team spirit •For non-EU residents, it is mandatory to have a valid work permit. We offer you: •Competitive wages (14 monthly payments per year) •Meal allowance paid in voucher card (net) •Monthly Performance bonus •Health insurance with a dental plan (after 6 months contract) •The contract is a 6 month (renewable contract) All submissions will be treated confidentially under the General Data Protection Regulation. Webhelp Portugal is an equal opportunity employer Apply here https://bit.ly/3uFzm4Y or send an email to [email protected]

About Webhelp Webhelp is a French multinational BPO company that is making business more human for the world’s most exciting brands. By choosing Webhelp you will be part of a family of over 100,000 game-changers from more than 140 locations in 55 countries. About the job role: You will be the first point of contact for viewers and a critical brand ambassador. The right person for this role is enthusiastic about addressing our client’s customers’ needs aiming to provide an excellent service. If you are someone that you enjoy delivering world-class customer service, then this is your opportunity. Your project belongs to a multinational American company leader in the mass media and entertainment industry. As a global brand, it brings to customers shows and films that everyone is talking about, from groundbreaking series and documentaries to the biggest blockbuster movies ever made. As a Customer Advisor, you will: Assist viewers through phone and/or chat regarding different queries Provide account and application support to viewers namely with regards to software functionality Provide technical support and troubleshoot of system configurations and network settings Provide accurate and real-time responses to the viewer’s inquiries. We are looking for: Proficient in Spanish (C2) Fluency in English (B2) Passionate about entertainment and media enterprise Excellent communication skills coupled with empathy, team spirit and customer-oriented Familiarity with digital streaming services and devices Have a positive and can-do attitude Previous experience in Customer Service is highly valued For non-EU residents, it is mandatory to have a valid work permit. Apply to https://bit.ly/3KC78wG

Cross Border Talents is looking for Spanish native speakers to work as customer service in a call center in Lisbon, Portugal. Requirements: - Native Spanish; - English (B2/C1); - Passionate about entertainment and media enterprise; - Excellent communication skills coupled with empathy, team spirit and customer-oriented; - Familiarity with digital streaming services and devices; - Have a positive and can-do attitude; - Previous experience in Customer Service is highly valued. Offer: - Competitive wages (14 monthly payments per year); - Performance bonus; - Opportunity to professionally grow in a unique start-up project Send your CV to my email: mariana.guimaraes@cbtalents.com

As a Customer Care Advisor, you will advise our customers on the best products and pet accessories in the available catalog. Your project is the largest pet product retailer in Europe. As a Customer Care Advisor, you will: Assist clients via inbound calls and e-mail by answering customer inquiries and/or attending to potential requests. Become a specialist in our Client’s products and services Resolve product or service problems by clarifying the customer's complaints. Provide accurate, valid, and complete information by using the right methods/tools. Give real-time, accurate information that empowers the customer to make decisions. Listen to the customer's unique situations and acknowledge their needs. Go beyond the customer's service expectations so they will remember and share their great experience. We are looking for: Proficient in English (C1/C2) Previous experience in Customer Service is highly valued Excellent communication skills coupled with empathy, team spirit and customer-oriented Familiarity with Pet-related stuff is highly valued Have a positive and can-do attitude For non-EU residents, it is mandatory to have a valid work permit. Apply here https://bit.ly/3iGbgAj or send an email to [email protected]

Location: Europe (DE, UK, SP, PT), Allocation: Full/Part Time Min. Experience: 2 years   Uniksystem is expanding the Java Center of Excellence (CoE) to support international growth and the Unik Low-code BPM platform v6.1 “Trinity", our key software product. We’re looking for a new sales team member to address the EMEA region.   The Mission Conquer new customers and reach the Sales Quota (Quarterly); Develop and execute a lead generation strategy from discovery call to decision, within EMEA market aligned with our growth targets; Daily interaction with key stakeholders, decision-makers, and influencers. The Role You will be responsible for sales funnel optimization leading major accounts from hunting to closing, being obsessed with quarterly results. Also, will drive conversion of an inbound and outbound sales pipeline, with a focus on Financial Services and Insurance. Our Sales Representatives are ambitious and business-oriented professionals, obsessed with +10x growth.   About Joyn Group: We are part of JOYN, an international Group of IT companies with over 20 years of experience, delivering software products and projects in more than 14 countries. Joyn Group delivers software products like the Employee Portal or eKYC, powered by the Unik Low-Code BPM Platform and NearShore IT Consulting services. We have offices in Munich, London, Lisbon, Porto, Madrid, and Boston.   Profile Requirements: 2+ years of experience in enterprise sales, preferably in B2B; Experience with cold calling, prospecting, and organized follow-up processes; Experience managing a full pipeline in CRM; Excellent database and professional network; University graduation (preferably in engineering or management); Tech-savvy, with a real passion for Technology; Fluent in English Language (B2+); Energetic, upbeat, tenacious team player; Fearless attitude – willing to take intelligent risks; Excellent communication and empathy skills; Excellent presentation, with ambition and professional pride. Perks: Integration in our young, dynamic and experienced team, with whom you can learn a lot, in an excellent environment and with excellent working conditions; Get involved in a fast-growing project where you will be working side by side with decision-makers; Flexible working hours; Work from home policy (Hybrid); Training conventions with the team; Training and Certification Plan; Strong, results-oriented culture;. Competitive Remuneration and Sharing in the Results of the Business Unit; Opportunity to grow with the company; Free access to the headquarters building facilities (leisure area, gym, rest area, pantry, parking); Negotiated discounts with partners in the area of fitness, health, beauty, others; As a Candidate, you've decided to provide us with your personal data. Uniksystem will process it as well as the attached documents within the scope of this and future recruitment and selection processes. The response to this candidature legitimizes this treatment, being considered as authorization and express consent. We will contact you only if your profile is selected for the next recruitment stage. Please apply by email to: sales.emea@joyn-group.com

We are looking for an experienced Product designer to join our team! If you have a passion for design at scale and an aptitude to lead in a collaborative environment, demonstrating empathy for our users, while balancing the vision and constraints of engineering, then this might be the role for you! At Sensei, we empower autonomous checkout for brick & mortar retailers with our computer vision system. Since launch, we are engaged with multiple retailers and are in the process of deploying our first Autonomous Stores across Europe.   What you'll be doing: Own and lead the end-to-end design process of our interfaces, applications and design system; Develop and maintain end-to-end design documentation (flow maps, mid-fidelity wireframes, style guides, prototypes, etc.); Create and maintain our design system and deliver visually designed screens that are consistent and cohesive; Partner closely with engineers as they build and ship solutions (provide assets and style guides to develop and support the team during development and QA); Create UX deliverables like User personas, journey maps, process flows, detailed wireframes, mockups, interactive prototypes, and UI designs that effectively communicate the product architecture, layout, and functionality to team members; Design and prototype multiple ideas quickly, and regularly connect with customers to validate product directions;   About you: Relevant experience in UX/UI Design; Usability and Accessibility mindset; Comfortable with prototyping tools; At ease with Adobe CS and best friends with Sketch/Figma; Knowledge of standards and best practices for IOS, Android and Web; Excellent level of spoken and written English; Strong prioritisation and project management skills, including timely and dedicated communication of timelines, status, and critical issues;   Benefits & Perks We put all of our employees at very high standards, and we want you to be thoroughly rewarded for that. We believe in providing the best environment to allow you to do your best work, and we currently offer the following: Amazing personal growth experience - The rare chance of having decision ownership and direct impact on the growth of a venture-backed startup; Remote and flexible working hours – as long as you get the work done; Ownership - This is the most exciting time to join Sensei, and you'll have direct input and influence on the direction we take; Motivating compensation – Competitive compensation package; Working with a motivated and talented team - A fun and supportive office environment working alongside some real experts; Impactful work – you'll have a rare opportunity to build a product literally used by millions of people across the world; A holiday allowance of 24 days per year; Top of the range equipment to help you do your job to the highest possible standard; Regular learning meetings as part of our growth-mindset culture; ‍ Apply by email to careers@sensei.tech - please put the job title in the subject of the email and write us why you are a fit to work at Sensei. Join us, and you'll have a meaningful role in the next evolution of the shopping experience.

Our Portugal-based Consumer Experience team’s vision is to provide the most engaging insurance shopping experience and make Lovys the de-facto choice for anyone, for anything related to property and casualty insurance.  What You’ll Do  Product Strategy and Direction: Continually assess the needs of customers, emerging market trends and competitive opportunities in defining and evolving the product strategy in this area. Build deep understanding and empathy of our customers, why they come to Lovys and their journey from before signing up to becoming a regular customer Roadmap Planning: Manage a cross-functional team including engineering, design, insurance and data science to build a compelling product roadmap, and facilitate the execution of that roadmap to ship impactful product features that delight our customers and help them get immense value from Lovys. Use high judgement to make critical trade-offs, balancing both business requirements and technological trade-offs. Requirements Definition: Develop comprehensive product plans, incorporating business requirements and roll out plans. Effectively prioritize and manage the scope of each product launch to deliver key capabilities on time and on budget.  Product Roll-out & Feedback Iteration: Create and execute go-to-market plans for new features. Monitor key performance metrics to ensure optimum performance and identify improvement opportunities.Continuously gather insights from user feedback, experiments,research, and analysis to iterate on that roadmap and ship better and better products.  REQUIREMENTS You are A customer-obsessed product leader who is passionate about Lovys and our mission  You have a great track record of collaborating with cross-functional teams to take ambiguous problems and create a winning path forward for your team to shipping great consumer products  You have experience launching consumer products.  Have a creative and entrepreneurial spirit, are a self-starter and a strong analytical thinker  You have excellent design aesthetic and ability to drive innovation across multiple surfaces, inspiring the team to build for the future.  You have strong written and verbal communication skills, and can collaborate with a large and varied group of stakeholders.  You have a high attention to detail and proven ability to manage multiple, competing priorities simultaneously with minimal supervision  You have demonstrated technical proficiency and effectiveness working closely with engineers   Qualifications   5+ years of experience, with at least 3 years of product management in building consumer & technology products (eCommerce or B2C; SaaS products)  B.S in Computer Science, Engineering,HCI or related discipline; MBA preferred  Exceptional written and verbal communication skills with the ability to create compelling positioning/messaging strategy and present complex information clearly and concisely  Strong analytical and quantitative skills with the ability to use data and metrics to justify requirements, features  Team player who puts customers reputation above oneself Adaptable, flexible and influential change leader  Proven success record in balancing product strategy, engineering execution and market delivery  Superior analysis, problem-solving and negotiation skills  Self-starter with growth mindset  Excellent analytical, collaboration, verbal and written skills Understanding of online application development.  Some travel required (~ 2 times per month between our Paris HQ and Portugal Tech hub)  Partially remote: To apply for this job you must be willing to work in the time zones between GMT-1 and GMT+3. Language(s): Required English| Nice to have French APPLY HERE:  https://landing.jobs/at/lovys/senior-product-owner-cust-experience?country=PT

Grupo Natural is pleased to invite you to join our team. We are a group of restaurants. Our restaurants are Parrilla Natural, Gourmet Natural and Wild Fire. They are located in the Algarve, more precisely in the area of Almancil, Vale do Lobo and Quarteira. We have a vacancy for BARMAN (M/F), and if you find yourself residing somewhere far from us, don't worry, we offer accommodation! Requirements: ● Good knowledge of cocktails, mixed drinks and mixology; ● Minimum education at the 9th grade level (preferably training in bar); ● Excellent English skills; ● Excellent presentation; ● Strong customer orientation; ● Excellent ability to work under pressure; ● Communication facility; ● Initiative capacity; ● Dynamism and liking for teamwork; ● Excellent organizational skills; ● Autonomy; ● Availability to work on weekends and during the night; ● Solid knowledge of HACCP; ● Assiduousness and punctuality. Tasks and responsibilities: ● Preparing and serving simple or mixed alcoholic and non-alcoholic beverages; ● Be available to the customer and promote empathy with him; ● Take care of the cleaning and arrangement of the bar's facilities; ● Proceed with the preparation of mixtures according to established recipes or customer requests; ● Help with cleaning and replenishing drinks at the end of the service; ● Verification and stock counts; ● Respect the quality standards defined by the group; ● Ensure that the production sites are always in a demanding state of cleanliness in accordance with the company's hygiene standards; ● Guarantee of compliance with HACCP standards. Conditions: • Good work environment; • Remuneration compatible with the function; • Food; • Continuous training. Our group's main key is its enormous success, professionalism and positive attitude. Send your CV to recursos.h@gourmetnaturalrestaurant.com, with reference BARMAN (M/F).

Parli italiano e vuoi dimostrare il tuo super talento? Allora questo b'/xc3/xa8' il lavoro giusto per voi! b'/xc2/xa0' Eurofirms is a Human Resources company where people are the center of everything. We act on a framework of transparency, responsibility, and respect. Our commitment and involvement, together with constant technological innovation, has allowed us to position ourselves as one of the leading national human resources companies. b'/xc2/xa0' Job description Join our team as a skilled Italian b'/xc2/xa0'Language Guru, helping our clients on their way to financial freedom. We provide customer support by phone, e-mail and chat ensure high quality and satisfaction for our clients. Along with the feeling of fulfillment that this job will give you because you are helping others, you can also expect the following benefits: b'/xc2/xa0' What is in it for you? attractive salary paid education and care for each individual - we make sure that you start work more ready than ever! full-time employment contract vacation and holiday bonuses - we want to say thank you on the happiest seasons of the year loyalty bonus - we appreciate your every effort and contribution career path - every individual can develop and advance great working atmosphere and friendly team spirit learning new skills bonuses for recommending new employees b'/xc2/xa0' Join us as a Italian b'/xc2/xa0'speaking customer specialist! You will be providing customer support via multiple channels (calls, chats, emails) you will start your job with training where you will get to know the system and processes with the support of our team leader and the entire team you will provide support to users, offer solutions, respond to all inquiries in a timely manner you will communicate in Italian b'/xc2/xa0'every day you will have the constant support of your team leader and the entire team work in our office in the beautiful city of Porto b'/xc2/xa0' Job requirements What are we looking for? ability to generate empathy in written form good communication skills customer orientation and troubleshooting good computer user skills (Mandatory) advanced spoken and written Italian skills, C1 level (Mandatory) intermediate spoken and written English skills, B1 Level (Mandatory) ability to manage time and meet goals availability to work 5 days per week availability to work 8 hours per day from 06:00 and up to 19:00; b'/xc2/xa0' Eurofirms Trabalho Temporb'/xc3/xa1'rio Lda. Alvarb'/xc3/xa1' nb'/xc2/xba' 712/13 de 17 de Julho

Du sprichst deutsch und möchtest Dein Supertalent zeigen? Das ist die richtige Arbeit für dich! Join our team as a skilled German Language Guru, helping our clients on their way to financial freedom. We provide customer support by phone, e-mail and chat ensure high quality and satisfaction for our clients. Along with the feeling of fulfillment that this job will give you because you are helping others, you can also expect the following benefits:   What is in it for you? attractive salary paid education and care for each individual - we make sure that you start work more ready than ever! full-time employment contract vacation and holiday bonuses - we want to say thank you on the happiest seasons of the year loyalty bonus - we appreciate your every effort and contribution career path - every individual can develop and advance great working atmosphere and friendly team spirit learning new skills bonuses for recommending new employees   Join us as a German speaking customer specialist! You will be providing customer support via multiple channels (calls, chats, emails) you will start your job with training where you will get to know the system and processes with the support of our team leader and the entire team you will provide support to users, offer solutions, respond to all inquiries in a timely manner you will communicate in German every day you will have the constant support of your team leader and the entire team work in our office in the beautiful city of Porto   Job requirements What are we looking for? ability to generate empathy in written form good communication skills customer orientation and troubleshooting good computer user skills (Mandatory) advanced spoken and written German skills, C1 level (Mandatory) intermediate spoken and written English skills, B1 Level (Mandatory) ability to manage time and meet goals availability to work 5 days per week including Saturdays availability to work 8 hours per day from 09:00 and up to 20:00 following rotating fortnightly schedules;

Spreek je Nederlands en wil je je supertalent laten zien? Dan is dit de juiste baan voor jou!   Job description Join our team as a skilled Dutch Language Guru, helping our clients on their way to financial freedom. We provide customer support by phone, e-mail and chat ensure high quality and satisfaction for our clients. Along with the feeling of fulfillment that this job will give you because you are helping others, you can also expect the following benefits: What is in it for you? attractive salary paid education and care for each individual - we make sure that you start work more ready than ever! full-time employment contract vacation and holiday bonuses - we want to say thank you on the happiest seasons of the year loyalty bonus - we appreciate your every effort and contribution career path - every individual can develop and advance great working atmosphere and friendly team spirit learning new skills bonuses for recommending new employees Join us as a Dutch speaking customer specialist! You will be providing customer support via multiple channels (calls, chats, emails) you will start your job with training where you will get to know the system and processes with the support of our team leader and the entire team you will provide support to users, offer solutions, respond to all inquiries in a timely manner you will communicate in Dutch every day you will have the constant support of your team leader and the entire team work in our office in the beautiful city of Porto   Job requirements What are we looking for? ability to generate empathy in written form good communication skills customer orientation and troubleshooting good computer user skills (Mandatory) advanced spoken and written Dutch skills, C1 level (Mandatory) intermediate spoken and written English skills, B1 Level (Mandatory) ability to manage time and meet goals availability to work 5 days per week availability to work 8 hours per day from 09:00 and up to 20:00 following rotating fortnightly schedules;

COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its talents, so let’s build our future together!   Ready to join us the challenge of digital transformation of prestigious clients?   JOB DESCRIPTION As a Talent Acquisition Specialist you will be part of the HR team in Porto office. You will be able to use your capability to find and evaluate the skills of candidates, using efficient sourcing strategies and technical evaluation methods, to allow the attraction and successful hire of the best people to the right roles. As part of the HR team, you will also contribute to the continuous improvement of our processes and be part of a strong employee experience plan. You will also be a key member on spreading our company values and culture.   MAIN RESPONSIBILITIES - Establish an amazing candidate experience during the application process based on empathy and trust; - Be able to engage candidates; - Elaborate and post job advertisements on internal and external platforms; - Screen matching candidate profiles; - Conduct interviews to assess relevant knowledge, skills, experience, etc; - Manage the offer process and conduct background checks; - Create and run reports and databases; - Identify and address potential improvements; - Foster the relationship with hiring managers to validate information and create the best strategy of recruitment.   EXPERIENCE REQUIREMENTS - Degree in HR, Management, Social Sciences or similar area; - Proven professional experience within Recruitment of 2+ years, preferably in the IT field; - Knowledge in employee assessments and evaluation of technical capabilities; - Knowledge of recruitment methods; - Deep understanding of efficient sourcing plans; - Autonomy and ability to work independently; - Strong organization and communication skills; - Positive can-do attitude; - Very good language skills in French and English; - Good IT skills such as MS-Office.   OFFER - Competitive compensation; - Continuous training and professional development; - Health insurance; - Good team spirit and collaborative environment (Centro Empresarial Lionesa).   For application, please send your CV to: generix.maia@generixgroup.com

French Financial Advisor in Lisbon One of our clients based in beautiful Lisbon is looking for candidates who speak very good French and that would like to have an experience in the financial industry. What will you do: • Answer to customer queries and requests, in a simple way keeping your smile, ensuring their satisfaction through a unique customer experience • Keep in contact with clients by receiving incoming calls and emails, managing claims and requests • Call the customers to complete their profile, offer help if the customer would like to obtain a credit Who you are: • Fluent in French (C1) and English (B2) • Good computer skills • Sales experience appreciated • Very good communication skills • Good listening and empathy skills • Good time management skills • Team spirit and flexibility • Argumentative power and management of expectations on the part of the customer What they offer: • Relocation package • Professional, but friendly office • Social events If you are interested or if you would like to know more, please, feel free to contact me. We have a lot of job opportunities for all European languages.

Are you passionate about costumer support and social media? Then this job is definitely for you:) Come and work to one of the best places to work in Lisbon with a multicultural team from all over the world. What will you be doing as an English Customer Delight Representative? - Support (by chat, email or phone) and help small and medium sized businesses grow. - Support and expand the self serve advertising base for SMB (Server Message Block) clients in the online and digital advertising domain. - Provide sales support for all self service products. - Provide product and tool support to improve clients’ experience. - Identify trends and solve problems facing multiple SMB clients. - Provide product insights and feedback from our customers to our engineering crew. Are you the right person for this challenge? Then you must be: - Fluent in English (C2 Level or Native). - Good computer skills. - Previous experience in customer service or/and customer support. - Excellent communication skills. - Good listening and empathy skills.   What do we have to offer? - Competitive salary; - Fixed-term, renewable employment contract;   For those of you interested please share your CV and we will get in touch. Best of luck:)

Your Role as a Customer Support Agent: Answer to inbound calls and customer inquiries; Answering phone inquiries and providing support and direction to customers and resolving customer service issues in a timely and empathetic manner; To maintain accurate data input of consumer enquiries, questions and feedback on the customer services database. To troubleshoot through the use of open questions, support documents and system training. To be able to offer recommendations to common problems or frequently asked questions Requirements Citizen UE or Work Permit Portugal; Portuguese (C2 Level or Native); English (B2 level); Availability to work in rotating shifts Any kind of previous experience or contact with clients Excellent communication skills; Good listening and empathy skills;