With family or for creating

About Webhelp Webhelp is a French multinational BPO company that is making business more human for the world’s most exciting brands. By choosing Webhelp you will be part of a family of over 100,000 game-changers from more than 140 locations in 55 countries. bout the job role: As a Team Leader, you will be responsible for all team projects and initiatives. The right person for this role is enthusiastic about supervising and leading a team of customer advisors to provide excellent service. As a Team Leader, you will: Supervise, monitor, and develop a team of Customer Advisors. Closely monitor the SLAs and KPIs of the project. Guarantee the continuous monitoring and improvement of the KPI's project by identifying performance gaps, analyzing root causes, and developing strategies to improve the results of the team. Lead a team to success by creating an inspiring customer service environment focused on quality and achieving high-level performance. Create an inspiring team environment with an open communication culture Have a unique opportunity to start working in a consolidated market where you can directly contribute to the company’s fast-paced growth, and internally progress in different job positions. We are looking for: Proficient in French, German or Nordic (C1/C2) Fluency in English (B2) At least on 1 year of previous experience in Team Management (mandatory) In-depth knowledge of performance metrics (KPIs) Good IT skills, especially in MS Excel Excellent communication and leadership skills Organizational and time-management skills Decision-making skills For non-EU residents, it is mandatory to have a valid work permit.

Who are “We”? Notify is a hyper-growing technology start-up that uses real time and AI to serve customer relationships. Founded in 2014, Notify is revolutionizing customer relations thanks to the rapid deployment of its proprietary technology. Notify relies on a team of around fifty passionate employees in three countries: France, Brazil, Portugal. Among its customers you can find Bouygues Telecom, AccorHotels, Carrefour… but also pure-players like Voyage Privé, Bazarchic and Showroomprivé!   ‪Your Role As head of the graphic studio at notify, you are responsible for the quality of the projects carried out, whether for the needs of our customers or internal needs. ‪Profile / Backgrounds You have at least 2 years of experience and your portfolio confirms a good mastery of graphic design codes. Know how to work in a team: you will be required to work as a team with the project manager and the technical team on client projects; as well with other poles (sales and customer success) for internal projects. Be able to show leadership: be responsible for a project from briefing to design and implementation. Know how to listen: understand the issues and challenges of a project, be able to resolve them and accept feedback. Know how to adapt: ​​being able to move from one project to another quickly and adapt to different worlds. Organize independently: manage tasks and schedule independently. Make yourself heard and inspire confidence: being able to defend your ideas and to argue them. Ensure to be up to date on graphics and UI trends.   ‪Your Mission: Design products (mini-sites, contests, emails, banners, etc.) for desktop and mobile, creating the best possible user experience Ensure handover to developers and provision of assets HTML emails integration Be the keeper of the notify brand: continue to develop and apply it to all communication media (website, platform tools, social networks, trade show branding, etc.)   Technical Skills Adobe Creative Suite: Photoshop, Illustrator or XD Notions of HTML / CSS for email integration WordPress basic concepts Notions of After Effect (or similar program) appreciated, occasional video editing English or French spoken and written to able contact with our teams in France   Place of Work Coimbra - Portugal   ‪ Interview process Send your portfolio and CV Interview with our country manager Applications: monica@notify-group.com

About Webhelp Webhelp is a French multinational BPO company that is making business more human for the world’s most exciting brands. By choosing Webhelp you will be part of a family of over 100,000 game-changers from more than 140 locations in 55 countries. As a Customer Advisor, you will: •Confer with customers by email, chat, or phone to provide information about products, take or enter orders, cancel accounts, or obtain details of complaints. •Managing customers’ expectations regarding the products and shipping deadlines. •Prepare, maintain, and review purchasing files. •Work on continuous improvement for customer satisfaction We are looking for: •Proficient French (C2) •Previous experience in Customer Service is preferred •Excellent verbal and writing skills coupled with empathy and team spirit •For non-EU residents, it is mandatory to have a valid work permit. We offer you: •Competitive wages (14 monthly payments per year) •Meal allowance paid in voucher card (net) •Monthly Performance bonus •Health insurance with a dental plan (after 6 months contract) •The contract is a 6 month (renewable contract) All submissions will be treated confidentially under the General Data Protection Regulation. Webhelp Portugal is an equal opportunity employer Apply here https://bit.ly/3uFzm4Y or send an email to [email protected]

Total Planning is a family company specialised in precision machining with almost 60 years of experience in the sector. We are specialists in machining in the medical sector at an international level and export to countries in the European Union such as France, Germany, Belgium, Greece and Portugal. For us, the medical technology sector is key. We develop all types of components and machined parts with a high added value for this sector. We work for medical companies in many different fields including surgical instruments, dental products, machinery for clinical diagnosis, various solutions for physical disabilities, laser machinery for medical and aesthetic purposes, packaging for medical equipment (package filling and closing, vials, syringes), maintaining medical equipment, etc. We work to order or with individual agreements with each client to have a minimum stock at our facilities. Our commitment is based on satisfying the needs of our clients offering a comprehensive management over the whole production process. From purchasing the material, machining, managing thermal treatments and surface finishes to assembling small units. A large machinery park, made up of 4 lathes and 8 machining centres aided by numerical control, gives us a high manufacturing capacity to meet the demand of our clients.

About Webhelp Webhelp is a French multinational BPO company that is making business more human for the world’s most exciting brands. By choosing Webhelp you will be part of a family of over 100,000 game-changers from more than 140 locations in 55 countries. Join us at Webhelp Portugal and you will have the opportunity to be part of a multicultural team, a fast-paced environment, and a diverse pool of engaging projects with some of the best B2C and B2B brands worldwide. About the job role: As a customer care specialist for a new generation of car rental across Europe: Belgium, Italy, Spain, United Kingdom. You will make a difference in the business of our clients and the life of their customers. Your project belongs to a multinational company provider of renting cars. You will be the first point of contact for customers and a dedicated brand ambassador. The right person for this role is a passionate game-changer at addressing customers’ needs, aiming to provide excellent service. As a Customer Care Specialist with French, you will:  •Engage with customers to help and offer solutions by inbound calls and chat •Handle outbound tasks such as last-minute car swaps, upgrades/downgrades, fleet modifications, accidents follow-ups •Demonstrate the ability to analyze information and solve problems •Work on continuous improvement for customer satisfaction We are looking for: •Native or proficient French (C2) •Fluency English (B2) •Previous customer-oriented environment experience is a plus •Excellent verbal and writing skills •Multitask, rigorous, autonomous, and resourceful •Analytical and positive mindset and a “sixth” sense for problems •For non-EU residents, it is mandatory to have a valid work permit. We offer you: •Competitive wages (14 monthly payments per year)  •Meal allowance paid in voucher card (net) •Monthly Performance Bonus •Opportunities for career progression and possibilities for an international career Apply here ht

About Webhelp Webhelp is a French multinational BPO company that is making business more human for the world’s most exciting brands. By choosing Webhelp you will be part of a family of over 100,000 game-changers from more than 140 locations in 55 countries. As Customer Advisor, you will: •Engage with customers via calls, emails, chat and social media for product information •Answer and manage the client complaints, providing informations and solving clients requests, sugestions and compliments •If needed forward the complaints to the law department •Work on continuous improvement for customer satisfaction •Go beyond the customer's service expectations so they will remember and share their great experience. We are looking for: •Proficient French (C2) •Previous experience in Customer Service is preferred •Excellent verbal and writing skills coupled with empathy and team spirit •Good logical thinking •For non-EU residents, it is mandatory to have a valid work permit. We offer you: •Competitive wages (14 monthly payments per year) •Meal allowance paid in voucher card (net) •Monthly Performance bonus •Health insurance with a dental plan (after 6 months contract) •The contract is a 6 month (renewable contract) Apply here https://bit.ly/3v8rOH3 or send an email to [email protected]

About Webhelp Webhelp is a French multinational BPO company that is making business more human for the world’s most exciting brands. By choosing Webhelp you will be part of a family of over 100,000 game-changers from more than 140 locations in 55 countries. About the job role: You will be the first point of contact for viewers and a critical brand ambassador. The right person for this role is enthusiastic about addressing our client’s customers’ needs aiming to provide an excellent service. If you are someone that you enjoy delivering world-class customer service, then this is your opportunity. Your project belongs to a multinational American company leader in the mass media and entertainment industry. As a global brand, it brings to customers shows and films that everyone is talking about, from groundbreaking series and documentaries to the biggest blockbuster movies ever made. As a Customer Advisor, you will: Assist viewers through phone and/or chat regarding different queries Provide account and application support to viewers namely with regards to software functionality Provide technical support and troubleshoot of system configurations and network settings Provide accurate and real-time responses to the viewer’s inquiries. We are looking for: Proficient in Spanish (C2) Fluency in English (B2) Passionate about entertainment and media enterprise Excellent communication skills coupled with empathy, team spirit and customer-oriented Familiarity with digital streaming services and devices Have a positive and can-do attitude Previous experience in Customer Service is highly valued For non-EU residents, it is mandatory to have a valid work permit. Apply to https://bit.ly/3KC78wG

Total Planning, S.L. is a family business with more than 60 years of experience in precision machining and has a wide range of machinery composed of the highest technology and the latest in the market to meet the demands of customers. We have 4 lathes (Harrison 180 XS with CNC FANUC, Deckel NEF 520 semicontrol with CNC HEIDENHAIN, Okuma LB 15 II M (motorized tools) with CNC OSP 7000L, and 1 Cilindric Turning Lathe Lacfer Conventional) and 8 CNC machining centers (Deckel Maho DMU 100 Monoblock (5 axis) with Heindenhain 530, Deckel Maho DMU 100T (5 axis) with CNC Heindenhain TNC 530, HAAS UMC-750 (5 axis) with CNC HAAS, Deckel Maho DMU 50T (3+2 axis) with CNC Heindenhain TNC 530, Bridgeport-hardinge (3 axis) Conquest v1000 with CNC HEIDENHAIN TNC 620, Bridge 720 (4 axis) with CNC Heindenhain TNC 355, Okuma MX-55VA (3 axis) with CNC Okuma OSP U10M, Ohuma MX-45VAE (4 axis) with CNC Okuma OSP 700 M-G, Universal Milling Machinex Lagun model FTV-4SP) assisted by numerical control, which favors a high manufacturing capacity. In Total Planning we work on request, according to plan or sample, supplied by the client. Our commitment is based on satisfying the needs of our clients offering a comprehensive management of the entire production process; From the purchase of the material, machining, managing thermal treatments and surface finishes until the realization of assemblies of small sets. We serve a large number of sectors and export to European Union countries such as France, Germany, Belgium and Portugal.

WEB DESIGNER TWISPER are recruiting a Web Designer to assist their vibrant development team based in Lisbon. If you’re looking to be part of a fast growing, positive and disruptive solution for the hospitality, food & beverage and gastronomy industries, this is the place to be. ABOUT TWISPER TWISPER is your social network with only positive recommendations. The app is 100% add-free and values only real users and only positive experiences. TWISPER’s community consists of friends, ambassadors, industry experts, influencers and partners that share great places through recommending great places. With our Ambassadors, we also organize charity campaigns to help the world become a better place.  POSITION Working closely with TWISPER’s development and design teams, you will use your creative web design skills to produce visually engaging and responsive web pages, create design assets, develop wireframes and produce unique and engaging UIs across mobile and desktop platforms. PRIMARY RESPONSIBILITIES Design new web pages for TWISPER’s B2B and B2C websites, taking into consideration TWISPER’s existing visual identity Working closely with the development team to create and maintain a database of design assets Design and create landing pages and blog platforms Design unique and engaging UI for the web version of the TWISPER app Design unique and engaging UI for the platform of TWISPER Business Testing and improving the B2B and B2C website designs in order to create a unique user experience Take ownership of design projects ensuring a consistent brand image is maintained PRE-REQUISITES Solid experience of web design and expert knowledge of Sketch and Zeplin Ability to design and create new web pages across mobile and desktop Previous experience of creating layouts, templates and landing pages; ensuring they are in line with the brand guidelines Ability to communicate design ideas using user flows, site maps and wireframes A desire to learn and keep up with new technologies that transcends current crazes and trendy tools or frameworks Effective communication skills in English, both written and verbal for technical and non-technical audiences Knowledge of User Experience (UX) and User Interface (UI) A genuine passion for creating visual work  To apply for this job, please send applications to jobs@twisper.com

We’re looking for a super creative designer, emphasis on creative. One of our core values is to create outstanding so you will be responsible for that.   Also, you’ll be responsible for: Creating brand-new concepts Designing branding, from logos to Brand IDs. Designing social media content Ensuring projects are completed with high quality and on schedule Prioritising and manage multiple projects within design specifications and budget restrictions Performing retouching and manipulation of images Working with a wide range of media and use graphic design software Presenting to national and international clients Implementing your own ideas or build on ideas generated by clients, creative directors or marketing and advertising managers.  Presenting, researching and applying new design trends Working closely with other team members and departments within the agency Brainstorming and implementing new ideas for clients and agency.     The talent we’re looking needs to WOW us, bring fresh and out-of-the box-ideas and be able to fit perfectly within the current team.   Some skills you need to nail and are mandatory: Excellent eye for detail Accountability and ownership of your projects Master Design Adobe Package (Photoshop, Illustrator, InDesign, Adobe XD, etc.) Speak and write English (we have international clients and partnerships)   Some bit and bobs we appreciate, but are not mandatory: Some sort of education degree + 4 years of experience in a similar position, preferably on agency side (we are not looking for someone junior, however, +4 years are not mandatory as we believe talent it’s not based on years of experience) Familiarity with HTML and CSS would be really nice, as you’ll need to work hand in hand with developers Getting your way around After Effects is a plus.   Please do not send us an Europass CV, because, where’s the fun in that? We would like to see your presentation letter/email but mainly your CV/Portfolio. So, if you think you’re the right match, send us your CV and/or portfolio to info@intoagency.com. We do analyse all the candidates carefully and in detail, but unfortunately, we do not have time to reply to all. And for that, we apologise in advance. However, if we think you’re a good fit, we’ll contact you within 2 weeks of your application.

Tech Organization focused on the optimization of resources, be it time, space, vehicles, staff or natural resources. Company with more than 100 employees, headquarters in the center of Lisbon.   You will do Be part of (and just to start off!) an innovative project, where an intelligent system extracts knowledge from large volumes of data through the application of Artificial Intelligence and Data Science techniques. Remote sensing techniques are employed through the use of drones, satellites, and sensors. Use Data Science and other sophisticated techniques to explore large volumes of data, identifying patterns, trends and correlations. Use Data Science and other sophisticated techniques to make descriptive, predictive and prescriptive analysis, in order to help our clients, make better decisions. Be challenged to solve complex Artificial Intelligence, Mathematics and Software Engineering problems.   Required skills and experience BSc or MSc in Computer Science, Mathematics, Statistics or related fields Solid knowledge of Mathematics and Statistics Experience working with Data Science for at least 2 years Experience in software development in Python and R Analytical capacity to solve complex problems through data-driven techniques or other technologies Proficiency in Machine Learning Proficiency in English Team spirit Critical and constructive thinking mindset Strong communication skills Creativity and strong initiative skills         Valued additional experience Knowledge of software development in Apache Spark, SQL and C++ Knowledge of Artificial Intelligence techniques Knowledge of web technologies Knowledge of technologies related to agriculture and transports   What we offer Highly flexible work policy - work at home, at the office, or both. You decide! International projects with some of the most demanding clients in the world A cooperative, informal and knowledge-sharing culture @ the Office - fruit and coffee, available all day to keep energy levels going! Offices located in the city center Bonuses for performance, excellence, referral, and innovative ideas Health insurance for you & your family Extra paid leave due to health issues (depends on performance evaluation) Extended holidays period (25 days) Access to multiple corporate partners with discount & benefits Company Running & Walking Club

We are Plexus Tech, a technology company specializing in IT services and products, was founded on the talent and capabilities of our teams. A team of 2,500 professionals developing technology products and services that make life better for people, companies and institutions. Based on a model of proximity, speed and flexibility. Among our main international clients are practically all the companies on the Madrid stock exchange, but also some companies listed on the American stock exchanges, as well as large e-commerce companies, tour operators, airlines and financial entities. We are increasing our team to become part of an important International Telecommunications Operator. Do you accept the challenge to work with the market's leading technologies? Then join the Plexus Tech family! If you want to progress and face new challenges, this is the opportunity. Senior Cloud Identity Engineer will work together inside the cloud platform team on the development and improvement of the platforms in our Cloud and Kubernetes providers and in the analysis of new capabilities or functionalities that our consumers may require focused on secrets and identity management tools and governance. Working together with the rest of the platform teams and the product agile teams, providing them the automations and standardizations necessary to consume our services in a homogeneous and independent way. Our Cloud Identity Engineer specialist must have extensive experience in highly demanding architectures on cloud environments mainly AWS, secrets and identity management tools, automation experience, infrastructure as code, K8s platforms administration and small application development over k8s experience.   Job responsibilities: Technically evolve our Cloud platforms to provide the best product experience.  Evolution and maintenance of the K8s platform.  Design, maintain and improve the IAC modules that our clients will use.  Participate in the definition of new solutions and technological platforms.  Assist and advise product teams in far-reaching technological changes.  Identify possibilities for improvement and / or automation of internal processes.  Define and development of the identity management platform  Ensure the stability of the platform  Be part of the 24x7 guard team     Required knowledge:  Experience with cloud computing platforms AWS, container services.  Experience in IAC tools.   Expertise on Terraform.  Knowledge of security best practices in hardening and protecting cloud/on-prem environments, networks, servers, endpoints, applications, and databases.  Experience in configuration and deployment management tools. Especially Ansible  Understand and manage SSH key management creating platforms, policies and safes within HashiCorp Vault or secrets management.  Expertise with governance and managing secret standards and auto-rotation of keys/credentials are implemented and operating effectively.  Experience with monitoring/logging IAM services, including applications and systems, and resolve or escalation issues as and when required.  Expertise with IAM and secrets/key integration technologies and process flows for user lifecycle management.  Knowledge of development tools and continuous integration. Jenkins, Git  Deep knowledge of Cloud architecture and best practices.  Python application development knowledge  Experience in Linux systems administration  Fluent English   Desirable knowledge:  Technical reference and leadership abilities  Strong technical, logical, analytical and problem-solving skills  Team player with an agile mind-set  Able to work under pressure and with shifting priorities  What we offer: Integration in a solid company, recognised at i

About Webhelp Webhelp is a French multinational BPO company that is making business more human for the world’s most exciting brands. By choosing Webhelp you will be part of a family of over 100,000 game-changers from more than 140 locations in 55 countries. What You’ll Do In this customer-oriented role, as Business Development Specialist you will interact with existing customers via different channels, including phone, video, and e-mail. Equipped with opportunity data and aware of local business culture you will drive on-time renewals for assigned portfolio of products and service contracts across small customer segments. You will focus on minimizing the risk of contract churn by creating awareness of the importance of the support services and licensed digital products as well as by reaching out to customers who cannot be engaged digitally due to a lack of active contact details. You will bring a positive attitude, persistence, and strong communication skills to find a straight path to relevant customers’ representatives and build reliable advisory relationships to secure their renewals. We are looking for Proficient in Additional languages optional: German, French, Italian, Spanish. Developed communication skills and flexibility to talk with business and technical Developed self-confidence and influencing Basic analytical skills to understand complex data sets, produce summaries and customer-focused Willingness to continuous learning, team-oriented attitude, and dynamic approach to Good understanding and aptitude for Interests in communication technology, digital security, SaaS business would be Customer service, sales, or customer research experience would be Apply here https://bit.ly/3vxzbbs or send an email to [email protected]

FLUENT GERMAN SPEAKERS ONLY - LOCATED IN LISBON EU NATIONAL OR WORK PERMIT Our client is a world leader in sports betting and gaming entertainment by creating the most exciting and trusted experience for their customers, revolutionizing the gambling space as they go. They are home to a global family of well-known brands and they are looking for a German-speaking Customer Service Agent to join their team in Lisbon! Responsibilities: Handle wide range of customers and enter all customer details in an accurate and efficient manner to the relevant systems. Provide customers accurate and relevant information about products, services and promotions based on needs. Educate customers to use all online self-service tools. Proactive suggesting improvements to improve efficiency, productivity, quality and customer satisfaction. Fix the root cause of the problem to protect additional customers from getting the same issue. Direct or escalate all parties to take corrective action as needed. Work towards simplifying the existing processes to reduce effort. Meet deliverable requirements/service level measures/specific targets, Quality and Efficiency targets. Perform against all key Customer service goals. Knowing individual targets and individual performance management Take ownership for your development. Look for opportunities to grow Work on individual career progression plan and manage training plan completion. Have an overview about required development activities and participate on them as well. Looks for feedback and development activities to improve in skills related to the current work. Developing others - create and support opportunities for building skills to execute current and future responsibilities. Knowledge Development and Sharing: Become an expert with the tools used in CS team. Share knowledge and findings with the team members. Support new team members in their training.

Our client is a world leader in sports betting and gaming entertainment by creating the most exciting and trusted experience for their customers, revolutionising the gambling space as they go. They are home to a global family of >25 well-known brands and they are looking for a German speaking Customer Service Agent to join their team in Lisbon! Responsibilities: - Handle wide range of customers and enter all customer details in an accurate and efficient manner to the relevant systems. - Provide customers accurate and relevant information about products, services and promotions based on needs. - Educate customers to use all online self-service tools. - Proactive suggesting improvements to improve efficiency, productivity, quality and customer satisfaction. - Fix the root cause of the problem to protect additional customers from getting the same issue. Direct or escalate all parties to take corrective action as needed. - Work towards simplifying the existing processes to reduce effort. - Meet deliverable requirements/service level measures/specific targets, Quality and Efficiency targets. - Perform against all key Customer service goals. - Knowing individual targets and individual performance management - Take ownership for your development. Look for opportunities to grow - Work on individual career progression plan and manage training plan completion. - Have an overview about required development activities and participate on them as well. - Looks for feedback and development activities to improve in skills related to the current work. - Developing others - create and support opportunities for building skills to execute current and future responsibilities. - Knowledge Development and Sharing: Become an expert with the tools used in CS team. Share knowledge and findings with the team members. Support new team members in their training. Requirements: - Language skills: English C1 and German – C1 level (speaking & writing), other language is a plus. - Middle education degree. - PC skills: Masters use of PC equipment and software (MS Office, Internet searching tool skills). - Communication skills – verbal and written: Communicates effectively over the phone and in written transactions. - Flexibility and shift work is required. - An experience in the contact service environment is a preferable advantage. - An online gaming experience is a plus.