Writers feedback on their work

As a Technical Writer, you will work in an agile environment in a cross-functional team collaborating with stakeholders from product, engineering, marketing, design, sales, and beyond to understand the product suite and communicate that with clarity to our audience. Responsibilities: • Independently gather information from subject matter experts, feature requirement documents, case studies, user stories, and specifications, to develop and write user guides, API documentation, and other technical content • Author documentation in Markdown • Review API documentation in YAML • Use Docs-as-Code setup in GitLab to publish docs • Collaborate on and review documentation • Build docs with static site generators Requirements: • Flawless English language skills: demonstrably excellent communicator • Experience in improving API documentation • Exposure to Open API 3 specification • Examples of your Technical Writing on public URLs (or a comprehensive portfolio) • Self-organized and autonomous when required; while adept at building relationships within other cross-functional teams (remotely) • Master at quickly grasping complex technical concepts and making them easily understandable • Demonstrate an ability to author documentation in Markdown (or rST), build with status site generator, and apply Git/docs-as-code process • Minimum 2 years of relevant experience Good to have: • Experience in receiving feedback and giving other writers feedback on their work • Knowledge and experience of blockchain technologies, digital assets, blockchain products, and security • An understanding of CSS/HTML • Experience with a wide range of Technical writing for example, user guides, help articles, high-level overviews, API documentation, knowledge base documentation, UX microcontent

Our client is looking for a Portuguese speaking Web Designer to join their offices in Oeiras, Portugal. You will work as a member of the Design Team which is an integral part of the Product & Design department. Your main focus will be on improving the customer experience on their brands through UX research and designing compelling end to end solutions. Depending on your skills and interests, you may also be involved with other types of work, such as video editing, animation and designing promotional material for the company and other visuals. Responsibilities: - Design intuitive and responsive user journeys for mobile, tablet and desktop - Create pixel perfect user interfaces and prototypes - Understand the concept of MVP and ensure our solutions scale to new iterations - Conduct user research and support with customer development - Work together with product to finalize the requirements for new features and flows - Come up with new ideas, concepts and iterations to improve the product - Work closely with development by explaining and clarifying functionality if needed - Remain up to date with industry trends and new innovations Requirements: - Good command of English and Portuguese. - At least 3 years of experience designing web products - Have a portfolio of projects demonstrating your work - Strong understanding of UX and the customer’s needs - Experience in designing user interfaces and prototypes - Knowledge of modern design tools - we use Figma, and hope you do as well - Happy to put the customer first ahead of personal preferences - Data & customer driven in your decision making - Positive can-do attitude to complex problems - A collaborative team player who’s happy to give and receive feedback

Job descriptionCompany Presentation Uniplaces is building a trusted, global brand for students. We believe in empowering student mobility, and we have started by making the process of finding accommodation easier. We’re solving real-life pains, and we’re backed by top-tier investors such as Atomico, Octopus Investments, Shilling Capital Partners, and Caixa Capital to help us achieve this better and faster. We are an internationally-minded company with an extremely talented team and global ambitions. Our decisions are driven by our core values of Passion, Impact, Trust, and Team Spirit - with which we aim at having a company where everyone feels accountable and empowered to achieve their full potential.   About the Product Team: We’re a technology-based startup, and we depend on our online platform to provide the best possible service to students and landlords. This is where the product team comes in and why it is core to Uniplaces. The team has engineers, product designers, and product managers, and we all work together to achieve our ambitious goals. Our decisions are taken with everyone's input - whether you’re playing with code, data, scripts, or infrastructure, you’ll collaborate with the wider team. RequirementsAbout the position: As our first product designer, you will be working closely with developers, with a fast-paced process, to create UI/UX and participate in the entire process of conception to the deployment of the feature. Also, you will work closely with our Product Manager to study and understand our customers, bringing new ideas and improvements to our product. You will have autonomy, and you will have the chance to work on several fronts.   Why you'll love this job: You will be working side-by-side with engineers and a product manager to create amazing features for our products As a full-stack designer, you will not work only on the prototypes but also on research and validation of design proposals You will focus on delivering high value and high impact features to our customers, working with a lean mindset You will also work on our design system You will help us to recreate our product vision and strategy   Main requirements: You are a fast learner and eager to learn You can organize and plan your tasks You believe in working in a fast-paced team environment You have a minimum of 3 years of experience as a product designer or UX/UI designer You have experience designing for SaaS products You have experience driving user research, qualitative & quantitative You like to dive into a problem, find quick-wins to solve it, and plan the improvements for future releases Your portfolio reflects your strong interaction design skills You work in close collaboration with engineers You accept the opinions of others and understand how to use feedback You can design polished, high-fidelity mockups of your solutions using modern design tools such as Figma and Sketch   Nice to have: You have experience using and working with design systems You have experience in building a product vision and strategy Previous startup environment experience What do we offer? Startup experience in our fast-growing, venture-backed company Quick progression & exposure to all areas of the business The competitive compensation package, negotiable, based on experience A chance to have fun while working! Meeting people from all around the world on a daily basis, really feeling you’re impacting students in one of the most crucial steps in their life A company culture that is people-driven and that focuses on personal development and training to help you tap your talent into its full extent Access to a pool of talent that is hard to find. Your stakeholders and peers will come from world-class backgrounds and will have stepped up within Uniplaces. You’ll find mentors and role models!   What else do you need to know? Work from anywhere. If you are in Portugal you can work from the office twice a week; Availability to start soon; You must be able to work 40 hours a week. Does it sound like "the job" you're looking for? Great! Apply below then and let us know why you are fit to work at Uniplaces:)

Our client is a world leader in sports betting and gaming entertainment by creating the most exciting and trusted experience for their customers, revolutionising the gambling space as they go. They are home to a global family of >25 well-known brands and they are looking for a German speaking Customer Service Agent to join their team in Lisbon! Responsibilities: - Handle wide range of customers and enter all customer details in an accurate and efficient manner to the relevant systems. - Provide customers accurate and relevant information about products, services and promotions based on needs. - Educate customers to use all online self-service tools. - Proactive suggesting improvements to improve efficiency, productivity, quality and customer satisfaction. - Fix the root cause of the problem to protect additional customers from getting the same issue. Direct or escalate all parties to take corrective action as needed. - Work towards simplifying the existing processes to reduce effort. - Meet deliverable requirements/service level measures/specific targets, Quality and Efficiency targets. - Perform against all key Customer service goals. - Knowing individual targets and individual performance management - Take ownership for your development. Look for opportunities to grow - Work on individual career progression plan and manage training plan completion. - Have an overview about required development activities and participate on them as well. - Looks for feedback and development activities to improve in skills related to the current work. - Developing others - create and support opportunities for building skills to execute current and future responsibilities. - Knowledge Development and Sharing: Become an expert with the tools used in CS team. Share knowledge and findings with the team members. Support new team members in their training. Requirements: - Language skills: English C1 and German – C1 level (speaking & writing), other language is a plus. - Middle education degree. - PC skills: Masters use of PC equipment and software (MS Office, Internet searching tool skills). - Communication skills – verbal and written: Communicates effectively over the phone and in written transactions. - Flexibility and shift work is required. - An experience in the contact service environment is a preferable advantage. - An online gaming experience is a plus.

FLUENT GERMAN SPEAKERS ONLY - LOCATED IN LISBON EU NATIONAL OR WORK PERMIT Our client is a world leader in sports betting and gaming entertainment by creating the most exciting and trusted experience for their customers, revolutionizing the gambling space as they go. They are home to a global family of well-known brands and they are looking for a German-speaking Customer Service Agent to join their team in Lisbon! Responsibilities: Handle wide range of customers and enter all customer details in an accurate and efficient manner to the relevant systems. Provide customers accurate and relevant information about products, services and promotions based on needs. Educate customers to use all online self-service tools. Proactive suggesting improvements to improve efficiency, productivity, quality and customer satisfaction. Fix the root cause of the problem to protect additional customers from getting the same issue. Direct or escalate all parties to take corrective action as needed. Work towards simplifying the existing processes to reduce effort. Meet deliverable requirements/service level measures/specific targets, Quality and Efficiency targets. Perform against all key Customer service goals. Knowing individual targets and individual performance management Take ownership for your development. Look for opportunities to grow Work on individual career progression plan and manage training plan completion. Have an overview about required development activities and participate on them as well. Looks for feedback and development activities to improve in skills related to the current work. Developing others - create and support opportunities for building skills to execute current and future responsibilities. Knowledge Development and Sharing: Become an expert with the tools used in CS team. Share knowledge and findings with the team members. Support new team members in their training.

Our client is a world leader in sports betting and gaming entertainment by creating the most exciting and trusted experience for their customers, revolutionising the gambling space as they go. They are home to a global family of >25 well-known brands and they are looking for a German speaking Customer Service Agent to join their team in Lisbon! Responsibilities: - Handle wide range of customers and enter all customer details in an accurate and efficient manner to the relevant systems. - Provide customers accurate and relevant information about products, services and promotions based on needs. - Educate customers to use all online self-service tools. - Proactive suggesting improvements to improve efficiency, productivity, quality and customer satisfaction. - Fix the root cause of the problem to protect additional customers from getting the same issue. Direct or escalate all parties to take corrective action as needed. - Work towards simplifying the existing processes to reduce effort. - Meet deliverable requirements/service level measures/specific targets, Quality and Efficiency targets. - Perform against all key Customer service goals. - Knowing individual targets and individual performance management - Take ownership for your development. Look for opportunities to grow - Work on individual career progression plan and manage training plan completion. - Have an overview about required development activities and participate on them as well. - Looks for feedback and development activities to improve in skills related to the current work. - Developing others - create and support opportunities for building skills to execute current and future responsibilities. - Knowledge Development and Sharing: Become an expert with the tools used in CS team. Share knowledge and findings with the team members. Support new team members in their training. Requirements: - Language skills: English C1 and German – C1 level (speaking b'&' writing), other language is a plus. - Middle education degree. - PC skills: Masters use of PC equipment and software (MS Office, Internet searching tool skills). - Communication skills – verbal and written: Communicates effectively over the phone and in written transactions. - Flexibility and shift work is required. - An experience in the contact service environment is a preferable advantage. - An online gaming experience is a plus.

Vosenco travel is opening in Portugal a brand new office in April and is looking for energized Destination Managers ready to start a new chapter in their career b'/xc2/xa0' Introduction: Vosenco is currently developing an IA enabled web app focusing on sustainable tourism marketplace to promote local players through personalized user recommendations based on centers of interest. We position ourselves as a prescriber of activities and services in tourist towns and regions through AI driven travel recommendations for B2B2C and B2C. b'/xc2/xa0' Project Context: Project Stage: A first B2B2C web app platform (Alpha 2.0 version) targeted for hotels has been launched in January 2024 with one hotel chain. In a second step, the B2C AI driven travel reservation platform technical specifications has been completed in January 2024. The design and production of the B2C web app will start in April 2024 b'/xc2/xa0' Purpose statement: Search for a dynamic individual with a passion for personalized service and travel. This is a full-time, daily rate position working with demanding users and company executives. Responsibilities include leisure travel and tour reservations. b'/xc2/xa0' We are seeking: A dynamic and very experienced Director of Destinations to join the new team and lead the development of a captivating and diverse catalog of experiences across the beautiful country of Portugal. This role will require a creative and strategic thinker who can identify unique and authentic experiences, establish partnerships with suppliers, and negotiate contracts to ensure the highest quality offerings for our customers. b'/xc2/xa0' Responsibilities: Product Management: Create, update, and maintain a diverse and captivating catalog of experiences for the Portugal destination. Continuously enhance and refine products within the catalog to meet evolving customer preferences. Supplier Relations: Source new suppliers, discuss itineraries, and create special activities, consistently refreshing the catalog with innovative services and experiences. Negotiate new agreements and competitive rates with suppliers to ensure a wide array of high-quality offerings. Operations and Performance: Collect rates for upcoming seasons and update the system. Conduct regular meetings with suppliers to build and strengthen relationships. Maximize the utilization of the most in-demand products and services. Local Call Center / Booking Management Quality Assurance: Arrange hotel visits and conduct service quality checks during site inspections. Monitor supplier performance, generate reports, and control costs and gross margins. Yield Management: Implement a variable pricing strategy based on understanding, anticipating, and influencing consumer behavior to maximize revenue and profits. Collaboration and Communication: Collaborate with the Senior Team to monitor supplier usage and gather feedback. Address negative feedback by following up with suppliers to identify areas of improvement. Work closely with the Marketing Team to highlight destinations and services on social media platforms. Identify and share upcoming events relevant to our clients with the team and the Marketing Team. b'/xc2/xa0' QUALIFICATIONS Must be Fluent in English and French Passionate about Luxury Travel and Lifestyle Online Proven minimum 5 years experience in the travel and tourism industry, preferably as a Product Manager Strong understanding of the Portuguese tourism market and cultural landscape. Excellent negotiation skills. Exceptional communication and interpersonal abilities Ability to work independently in a fast-paced environment Creative thinker with a passion for creating unique and memorable experiences. b'/xc2/xa0' THIS COULD BE A HYBRID JOB FROM THE BEGINNING UNTIL THE OFFICE OPENS Competitive package PLUS bonus depending on the seniority. Location: Lisbon, Portugal b'/xc2/xa0' Duration: Full time job b'/xc2/xa0'

Job description Description Uniplaces is building a trusted, global brand for students. We believe in empowering student mobility and we have started by making the process of finding accommodation easier. We’re solving real life pains and we’re backed by top tier investors such as Atómico, Octopus Investments, Shilling Capital Partners and Caixa Capital to help us achieve this better and faster. We are an internationally minded company with an extremely talented team and global ambitions. Our decisions are driven by our core values of Passion, Impact, Trust and Team Spirit - with which we aim at having a company where everyone feels accountable and empowered to achieve their full potential.   About the Operations Team Every day, more than 5000 nights are booked by students from 175 nationalities in 33 different cities on uniplaces.com. Our team that embraces 14 nationalities and works across 6 different languages, ensures that every interaction with customers is focused on improving the student and landlord experience, so that room search becomes as easy as buying a flight ticket.   In this role, your mission is: The main responsibility of this internship is to cold-call landlords and business providers to get them to sign up on Uniplaces; You will be in charge of finding new leads through our current lead in the German markets; You will be responsible for acquiring new customers in order to build your own portfolio of clients and properties; You will also need to perform meetings with your potential customers (landlords) to close the deal and upsell. Most of the activities related to this position will take place over the phone or over video calls; You will also have other (supporting) tasks such as supporting customers when using our platform, collect feedback, listing creation and optimization of the current inventory, or performing translations. Requirements Your track record: We don’t expect a specific background or set of experiences, as long as you’re a top performer in every task and job you enroll!   Your style: Very fluent in spoken/written German and English (other languages are a bonus); Great communication skills - usually you introduce everyone around and make sure everyone is at ease. You get comfortable in communication face to face, over the phone, or in writing; Pure sales machine, you’re here to smash targets and keep pushing yourself to the limit. Pressure is your main fuel to complete objectives; Strong influencer, you’re a natural when it comes to convincing others and proving your point across the table; Open-minded and tolerant working with peers and customers from different nationalities and backgrounds. This is why you’ll love this job: Through our intensive training and hands-on experience with insights from our most senior employees, you’ll learn how to pitch like a boss and sell like the Wolf of Wall Street; Meeting people from all around the world daily, really feeling you’re helping landlords getting their properties known and fully booked; A company culture that is people-driven and that focuses on personal development and training to help you tap your talent into its full extent; Access to a pool of talent that is hard to find. Your stakeholders and peers will come from world-class backgrounds and will have stepped up within Uniplaces. You’ll find mentors and role models; Working in Lisbon, one of the coolest up and coming start-up hubs in Europe, where the sun always shines and the seafood is delicious; For now, this position is remote, but you should be available to relocate to Lisbon in case it's needed. What else do you need to know? This is an internship role based in Lisbon; You will report to the Head of Sales You will start on a 3, 6-month, or 1-year fixed-term contract; For this position, we do not sponsor working visas; You must be available to work 40 hours a week; For now, this position is remote, but you should be available to relocate to Lisbon in case it's needed.   Does it sound like "the job" you're looking for? Great! Apply below then and let us know why you are fit to work at Uniplaces:)

DAXXA is looking for a Chapter Lead – Senior Full Stack Dev Engineer for developing wholesale banking’s multi-country and multi-product platform that offers the best digital experience to ING’s biggest clients. Think forward! Our purpose is to empower people to stay a step ahead in life and in business. We are one of the most innovative banks with a strong established brand that operates worldwide with a clear omnichannel distribution strategy and international network. You will work together with a team of 5-7 young talented engineers based in Hollanda or Portugal which takes end to end ownership and responsibility and contributes in an agile way to the full lifecycle of an application, from requirements phase and implementation to running it in production. We work in a fun and creative environment where we enable everyone to perform at its best. Trust is essential: we respect each other’s opinion and we are not afraid to speak out loud whenever it is required. What you'll do: As an energetic Chapter Lead with expertise in people management, you are an engineer and this will be your role in the squad for 60% of your time. With your fellow squad member, you develop and deliver features to production. The remaining 40% you spend on building up expertise in your chapter and developing your chapter members. You are enthusiastic about transferring your knowledge to others, and about coaching members of your Chapter and overseeing their personal development. You help your chapter develop through coaching, mentoring and constant feedback Together with your IT Area Lead, you set targets for each team member You are responsible for HR-related activities: For instance 1 to 1 meetings with your team members, performance management. You work with the recruitment team to attract, onboard and retain top talent. Stakeholder management: work with stakeholders from different squads to understand and be able to help the team set-up their individual KPI’s and determine the way of working for the chapter; How to succeed. Master of Science in Computer Science or an equivalent field Excellent knowledge of Java8+ including Spring framework 4.x/5.x and Spring Boot 2.x You are able to develop an efficient and maintainable code with the right balance between solving the problem at hand and not over-engineering your solution. 5+ years of software engineering experience, preferably in creating high scalability mission-critical applications. Strong understanding of container-based platforms and tooling including Docker. Familiarity with Kubernetes and/or OpenShift is a plus Experience with at least one scripting language (e.g. Python, Ruby etc) Working knowledge with Javascript and frontend frameworks You keep yourself up to date with the latest trends and like to try everything out and experiment. Good understanding of DevOps practices including Git, CI/CD, test automation and monitoring Good understanding of relational databases (e.g. Oracle, MySQL). Familiarity with NoSQL datastores is a big plus. Experience leading chapters or teams developing highly concurrent and reliable distributed systems is a plus Fluent in written and spoken English A salary tailored to your qualities and experience Flexible working hours and the possibility to work at home Reimbursement for travel expenses 13th month salary Individual Savings Contribution (BIS), 3.5% of your gross annual salary Personal growth and challenging work with endless possibilities to realize your ambitions An informal working environment with innovative colleagues who strive for the very best Progressive way of working according to the Agile method, so that new ideas come to life If you want to work at the cutting edge of what’s possible, surrounded by progressive, inspiring and supportive colleagues, there is no better place to invest your talents than at ING. Contact the recruiter attached to the advertisement for more information.    

Our Portugal-based Consumer Experience team’s vision is to provide the most engaging insurance shopping experience and make Lovys the de-facto choice for anyone, for anything related to property and casualty insurance.  What You’ll Do  Product Strategy and Direction: Continually assess the needs of customers, emerging market trends and competitive opportunities in defining and evolving the product strategy in this area. Build deep understanding and empathy of our customers, why they come to Lovys and their journey from before signing up to becoming a regular customer Roadmap Planning: Manage a cross-functional team including engineering, design, insurance and data science to build a compelling product roadmap, and facilitate the execution of that roadmap to ship impactful product features that delight our customers and help them get immense value from Lovys. Use high judgement to make critical trade-offs, balancing both business requirements and technological trade-offs. Requirements Definition: Develop comprehensive product plans, incorporating business requirements and roll out plans. Effectively prioritize and manage the scope of each product launch to deliver key capabilities on time and on budget.  Product Roll-out & Feedback Iteration: Create and execute go-to-market plans for new features. Monitor key performance metrics to ensure optimum performance and identify improvement opportunities.Continuously gather insights from user feedback, experiments,research, and analysis to iterate on that roadmap and ship better and better products.  REQUIREMENTS You are A customer-obsessed product leader who is passionate about Lovys and our mission  You have a great track record of collaborating with cross-functional teams to take ambiguous problems and create a winning path forward for your team to shipping great consumer products  You have experience launching consumer products.  Have a creative and entrepreneurial spirit, are a self-starter and a strong analytical thinker  You have excellent design aesthetic and ability to drive innovation across multiple surfaces, inspiring the team to build for the future.  You have strong written and verbal communication skills, and can collaborate with a large and varied group of stakeholders.  You have a high attention to detail and proven ability to manage multiple, competing priorities simultaneously with minimal supervision  You have demonstrated technical proficiency and effectiveness working closely with engineers   Qualifications   5+ years of experience, with at least 3 years of product management in building consumer & technology products (eCommerce or B2C; SaaS products)  B.S in Computer Science, Engineering,HCI or related discipline; MBA preferred  Exceptional written and verbal communication skills with the ability to create compelling positioning/messaging strategy and present complex information clearly and concisely  Strong analytical and quantitative skills with the ability to use data and metrics to justify requirements, features  Team player who puts customers reputation above oneself Adaptable, flexible and influential change leader  Proven success record in balancing product strategy, engineering execution and market delivery  Superior analysis, problem-solving and negotiation skills  Self-starter with growth mindset  Excellent analytical, collaboration, verbal and written skills Understanding of online application development.  Some travel required (~ 2 times per month between our Paris HQ and Portugal Tech hub)  Partially remote: To apply for this job you must be willing to work in the time zones between GMT-1 and GMT+3. Language(s): Required English| Nice to have French APPLY HERE:  https://landing.jobs/at/lovys/senior-product-owner-cust-experience?country=PT

Main requirements: You have more than 3 years of professional software development experience. You are proficient in Asp.net and in using SQL; You have proven experience with Web Development; You have Knowledge of CSS, JavaScript, and AngularJS You worked on a production system based on microservices and are familiar with its principles and practices; You worked with test automation; You have excellent communication skills, are interest in understanding how your work will bring value to the customer and you are able to bring ideas to the table. As a MagniFinance developer, you will be responsible for developing and maintaining Magnifinance applications. You will be working with a SaaS application that has a portal interface, back-office and an API for our users to take advantage of all the features of our service.   About our company: MagniFinance is a financial management platform for businesses that focuses on minimizing operations through automation, bank transactions synchronization, one-click reconciliation and expense registration through document image recognition. MagniFinance is a SaaS application that has the goal of assisting companies to manage their business efficiently by spending as little as 5 minutes a day. Why should they be working for you specifically and not somebody else? MagniFinance is a young company that is growing steadily and likes to be on top of the latest technology trends. It is composed of a young, light-minded, energetic team that supports each other. We have transparency, honesty and fast feedback loops as cornerstones of a healthy relationship between everyone. Finally, we try to take advantage of all free moments to foster a healthy and familiar relation between everyone in the company. Where do you fit into this? You will be part of our development team, building new functionalities in our business management platform that is used by more than 4000 companies. We will work closely with the team of developers to help deliver world-class solutions to our clients. Sounds good? To apply please send us an email to hr@magnifinance.com with the subject MAGNI_DEVELOPER

Buwelo Europe is hiring!! Work from home in Portugal! Amazing opportunity for a project with huge potential! Be part of an amazing multinational company with offices in Europe, Asia, Africa, Latam. We really care about you, and we mean it!! Just look at our scores on the Internet and feedback from our employees and you will see what we mean! Or ask our employees, our Employee Net Promoter Score is 97% in Europe. We are looking for talented individuals who speak the following languages: German Be part of this project while working from home in Portugal. This is an amazing opportunity to help us build this market that will definitely grow and for future career opportunities for you. You will be representing one of our clients by answering email inquiries, and potentially, phones in the future. Our client is a top market company and a real pleasure to work with. The mission of the CSR is to take ownership of the interaction and follow the right processes, in order to help customers by resolving their questions and complaints by email with the highest level of satisfaction (CSAT).   What are we looking for: -Native or C1 minimum level of any above European language -You need a minimum level of B2 #English as a second language -Experience in the #BPO industry is a plus -Experience in the #CustomerService Industry -Great communication skills, commitment, and energy -Passionate and hardworking I-Looking for a long term career -Currently leaving in #Portugal or arriving in Portugal in the next month   What we offer: - Competitive salary and stability - International career in a multicultural environment - Meal allowance - Performance bonus - Work contract for an indefinite period - Holiday and Christmas bonuses - Free Portuguese language courses - Work accident insurance - Continuous learning/development courses - Monday to Friday shift - Work From Home -- equipment provided - Teamwork activities and much more!!!   We are really looking forward to hearing from you! Regards The recruiting team!