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Leiria-Leiria (Leiria)
Our Portugal-based Consumer Experience team’s vision is to provide the most engaging insurance shopping experience and make Lovys the de-facto choice for anyone, for anything related to property and casualty insurance.  What You’ll Do  Product Strategy and Direction: Continually assess the needs of customers, emerging market trends and competitive opportunities in defining and evolving the product strategy in this area. Build deep understanding and empathy of our customers, why they come to Lovys and their journey from before signing up to becoming a regular customer Roadmap Planning: Manage a cross-functional team including engineering, design, insurance and data science to build a compelling product roadmap, and facilitate the execution of that roadmap to ship impactful product features that delight our customers and help them get immense value from Lovys. Use high judgement to make critical trade-offs, balancing both business requirements and technological trade-offs. Requirements Definition: Develop comprehensive product plans, incorporating business requirements and roll out plans. Effectively prioritize and manage the scope of each product launch to deliver key capabilities on time and on budget.  Product Roll-out & Feedback Iteration: Create and execute go-to-market plans for new features. Monitor key performance metrics to ensure optimum performance and identify improvement opportunities.Continuously gather insights from user feedback, experiments,research, and analysis to iterate on that roadmap and ship better and better products.  REQUIREMENTS You are A customer-obsessed product leader who is passionate about Lovys and our mission  You have a great track record of collaborating with cross-functional teams to take ambiguous problems and create a winning path forward for your team to shipping great consumer products  You have experience launching consumer products.  Have a creative and entrepreneurial spirit, are a self-starter and a strong analytical thinker  You have excellent design aesthetic and ability to drive innovation across multiple surfaces, inspiring the team to build for the future.  You have strong written and verbal communication skills, and can collaborate with a large and varied group of stakeholders.  You have a high attention to detail and proven ability to manage multiple, competing priorities simultaneously with minimal supervision  You have demonstrated technical proficiency and effectiveness working closely with engineers   Qualifications   5+ years of experience, with at least 3 years of product management in building consumer & technology products (eCommerce or B2C; SaaS products)  B.S in Computer Science, Engineering,HCI or related discipline; MBA preferred  Exceptional written and verbal communication skills with the ability to create compelling positioning/messaging strategy and present complex information clearly and concisely  Strong analytical and quantitative skills with the ability to use data and metrics to justify requirements, features  Team player who puts customers reputation above oneself Adaptable, flexible and influential change leader  Proven success record in balancing product strategy, engineering execution and market delivery  Superior analysis, problem-solving and negotiation skills  Self-starter with growth mindset  Excellent analytical, collaboration, verbal and written skills Understanding of online application development.  Some travel required (~ 2 times per month between our Paris HQ and Portugal Tech hub)  Partially remote: To apply for this job you must be willing to work in the time zones between GMT-1 and GMT+3. Language(s): Required English| Nice to have French APPLY HERE:  https://landing.jobs/at/lovys/senior-product-owner-cust-experience?country=PT
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Porto-Porto (Porto)
Du sprichst deutsch und möchtest Dein Supertalent zeigen? Das ist die richtige Arbeit für dich! Join our team as a skilled German Language Guru, helping our clients on their way to financial freedom. We provide customer support by phone, e-mail and chat ensure high quality and satisfaction for our clients. Along with the feeling of fulfillment that this job will give you because you are helping others, you can also expect the following benefits:   What is in it for you? attractive salary paid education and care for each individual - we make sure that you start work more ready than ever! full-time employment contract vacation and holiday bonuses - we want to say thank you on the happiest seasons of the year loyalty bonus - we appreciate your every effort and contribution career path - every individual can develop and advance great working atmosphere and friendly team spirit learning new skills bonuses for recommending new employees   Join us as a German speaking customer specialist! You will be providing customer support via multiple channels (calls, chats, emails) you will start your job with training where you will get to know the system and processes with the support of our team leader and the entire team you will provide support to users, offer solutions, respond to all inquiries in a timely manner you will communicate in German every day you will have the constant support of your team leader and the entire team work in our office in the beautiful city of Porto   Job requirements What are we looking for? ability to generate empathy in written form good communication skills customer orientation and troubleshooting good computer user skills (Mandatory) advanced spoken and written German skills, C1 level (Mandatory) intermediate spoken and written English skills, B1 Level (Mandatory) ability to manage time and meet goals availability to work 5 days per week including Saturdays availability to work 8 hours per day from 09:00 and up to 20:00 following rotating fortnightly schedules;
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Porto-Porto (Porto)
Spreek je Nederlands en wil je je supertalent laten zien? Dan is dit de juiste baan voor jou!   Job description Join our team as a skilled Dutch Language Guru, helping our clients on their way to financial freedom. We provide customer support by phone, e-mail and chat ensure high quality and satisfaction for our clients. Along with the feeling of fulfillment that this job will give you because you are helping others, you can also expect the following benefits: What is in it for you? attractive salary paid education and care for each individual - we make sure that you start work more ready than ever! full-time employment contract vacation and holiday bonuses - we want to say thank you on the happiest seasons of the year loyalty bonus - we appreciate your every effort and contribution career path - every individual can develop and advance great working atmosphere and friendly team spirit learning new skills bonuses for recommending new employees Join us as a Dutch speaking customer specialist! You will be providing customer support via multiple channels (calls, chats, emails) you will start your job with training where you will get to know the system and processes with the support of our team leader and the entire team you will provide support to users, offer solutions, respond to all inquiries in a timely manner you will communicate in Dutch every day you will have the constant support of your team leader and the entire team work in our office in the beautiful city of Porto   Job requirements What are we looking for? ability to generate empathy in written form good communication skills customer orientation and troubleshooting good computer user skills (Mandatory) advanced spoken and written Dutch skills, C1 level (Mandatory) intermediate spoken and written English skills, B1 Level (Mandatory) ability to manage time and meet goals availability to work 5 days per week availability to work 8 hours per day from 09:00 and up to 20:00 following rotating fortnightly schedules;
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Porto-Porto (Porto)
Parli italiano e vuoi dimostrare il tuo super talento? Allora questo b'/xc3/xa8' il lavoro giusto per voi! b'/xc2/xa0' Eurofirms is a Human Resources company where people are the center of everything. We act on a framework of transparency, responsibility, and respect. Our commitment and involvement, together with constant technological innovation, has allowed us to position ourselves as one of the leading national human resources companies. b'/xc2/xa0' Job description Join our team as a skilled Italian b'/xc2/xa0'Language Guru, helping our clients on their way to financial freedom. We provide customer support by phone, e-mail and chat ensure high quality and satisfaction for our clients. Along with the feeling of fulfillment that this job will give you because you are helping others, you can also expect the following benefits: b'/xc2/xa0' What is in it for you? attractive salary paid education and care for each individual - we make sure that you start work more ready than ever! full-time employment contract vacation and holiday bonuses - we want to say thank you on the happiest seasons of the year loyalty bonus - we appreciate your every effort and contribution career path - every individual can develop and advance great working atmosphere and friendly team spirit learning new skills bonuses for recommending new employees b'/xc2/xa0' Join us as a Italian b'/xc2/xa0'speaking customer specialist! You will be providing customer support via multiple channels (calls, chats, emails) you will start your job with training where you will get to know the system and processes with the support of our team leader and the entire team you will provide support to users, offer solutions, respond to all inquiries in a timely manner you will communicate in Italian b'/xc2/xa0'every day you will have the constant support of your team leader and the entire team work in our office in the beautiful city of Porto b'/xc2/xa0' Job requirements What are we looking for? ability to generate empathy in written form good communication skills customer orientation and troubleshooting good computer user skills (Mandatory) advanced spoken and written Italian skills, C1 level (Mandatory) intermediate spoken and written English skills, B1 Level (Mandatory) ability to manage time and meet goals availability to work 5 days per week availability to work 8 hours per day from 06:00 and up to 19:00; b'/xc2/xa0' Eurofirms Trabalho Temporb'/xc3/xa1'rio Lda. Alvarb'/xc3/xa1' nb'/xc2/xba' 712/13 de 17 de Julho
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Portugal (Todas as cidades)
Our client is a world leader in sports betting and gaming entertainment by creating the most exciting and trusted experience for their customers, revolutionising the gambling space as they go. They are home to a global family of >25 well-known brands and they are looking for a German speaking Customer Service Agent to join their team in Lisbon! Responsibilities: - Handle wide range of customers and enter all customer details in an accurate and efficient manner to the relevant systems. - Provide customers accurate and relevant information about products, services and promotions based on needs. - Educate customers to use all online self-service tools. - Proactive suggesting improvements to improve efficiency, productivity, quality and customer satisfaction. - Fix the root cause of the problem to protect additional customers from getting the same issue. Direct or escalate all parties to take corrective action as needed. - Work towards simplifying the existing processes to reduce effort. - Meet deliverable requirements/service level measures/specific targets, Quality and Efficiency targets. - Perform against all key Customer service goals. - Knowing individual targets and individual performance management - Take ownership for your development. Look for opportunities to grow - Work on individual career progression plan and manage training plan completion. - Have an overview about required development activities and participate on them as well. - Looks for feedback and development activities to improve in skills related to the current work. - Developing others - create and support opportunities for building skills to execute current and future responsibilities. - Knowledge Development and Sharing: Become an expert with the tools used in CS team. Share knowledge and findings with the team members. Support new team members in their training. Requirements: - Language skills: English C1 and German – C1 level (speaking & writing), other language is a plus. - Middle education degree. - PC skills: Masters use of PC equipment and software (MS Office, Internet searching tool skills). - Communication skills – verbal and written: Communicates effectively over the phone and in written transactions. - Flexibility and shift work is required. - An experience in the contact service environment is a preferable advantage. - An online gaming experience is a plus.
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Portugal (Todas as cidades)
Our client is a world leader in sports betting and gaming entertainment by creating the most exciting and trusted experience for their customers, revolutionising the gambling space as they go. They are home to a global family of >25 well-known brands and they are looking for a German speaking Customer Service Agent to join their team in Lisbon! Responsibilities: - Handle wide range of customers and enter all customer details in an accurate and efficient manner to the relevant systems. - Provide customers accurate and relevant information about products, services and promotions based on needs. - Educate customers to use all online self-service tools. - Proactive suggesting improvements to improve efficiency, productivity, quality and customer satisfaction. - Fix the root cause of the problem to protect additional customers from getting the same issue. Direct or escalate all parties to take corrective action as needed. - Work towards simplifying the existing processes to reduce effort. - Meet deliverable requirements/service level measures/specific targets, Quality and Efficiency targets. - Perform against all key Customer service goals. - Knowing individual targets and individual performance management - Take ownership for your development. Look for opportunities to grow - Work on individual career progression plan and manage training plan completion. - Have an overview about required development activities and participate on them as well. - Looks for feedback and development activities to improve in skills related to the current work. - Developing others - create and support opportunities for building skills to execute current and future responsibilities. - Knowledge Development and Sharing: Become an expert with the tools used in CS team. Share knowledge and findings with the team members. Support new team members in their training. Requirements: - Language skills: English C1 and German – C1 level (speaking b'&' writing), other language is a plus. - Middle education degree. - PC skills: Masters use of PC equipment and software (MS Office, Internet searching tool skills). - Communication skills – verbal and written: Communicates effectively over the phone and in written transactions. - Flexibility and shift work is required. - An experience in the contact service environment is a preferable advantage. - An online gaming experience is a plus.
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Lisboa-Lisboa (Lisboa)
Our Business Continuity Team is growing, come join us! b'/xc2/xa0' Are you a hands-on professional who does not run away from big challenges? Someone who is eager to learn and grow, as well as contribute with expertise in solving problems and proposing innovative solutions? If your answered YES, then this job if for you! b'/xc2/xa0' What you will do Youb'/xe2/x80/x99'll be responsible for the continuous running of one or more software applications and its ecosystems; Youb'/xe2/x80/x99'll be involved in the development of control and monitoring software and in the development of software tools and scripts that will help in maintenance; Debug, fix, test and write new code on several languages; Work with other colleagues to improve production environments, reduce the incidence of costly breakdowns and develop strategies to improve overall reliability and safety. b'/xc2/xa0' What we expect you to bring Experience with.NET (C#, ASP.NET), Microsoft SQL Server, more than 1 year will be a plus; Knowledge of JavaScript and HTML; Will be a plus, experience with: Microsoft Windows Server; Microsoft SharePoint Server; Microsoft Azure; Microsoft Visual Studio; Active Directory; IIS; PowerShell; Web Application troubleshooting. Excellent written and verbal communication skills both in Portuguese and in English; Ability to work effectively towards tight deadlines; Responsibility and pro-activity; Organization skills, autonomy, and teamwork; Excellent written and verbal communication skills (Portuguese and English); Attention to detail; Ability to work effectively and meet deadlines. b'/xc2/xa0' What we have to offer Opportunity to join a solid, growing company (with national and international clients); Integration in a dynamic and experienced team with lots to teach you; Opportunity to work on fast-growing projects where you will work side by side with top decision makers; Remuneration compatible with experience and demonstrated knowledge; Relaxed, informal, and friendly team environment; Flexible work from home policy; Day-off on your birthday. b'/xc2/xa0' b'/xc2/xa0'Our Values: Teamwork is an essential part for us, so that we can learn and grow together; We value a respectful, diverse, egalitarian, and compassionate environment; We believe transparency and communication are the foundations for a healthy work environment; Curiosity in continuous learning is what pushes us further; We value knowledge and experience over a college degree. b'/xc2/xa0' Still interested? Apply to recrutamento@cavedigital.com. Do not forget to attach your CV! b'/xc2/xa0' Who We Are CAVEDIGITAL is a software house with +20 years of experience in the market working with large Organizations. Our core focus is providing Organizations with our software Smart Governanceb'/xc2/xae' to help modernizing the way they handle their formal decisions. Smart Governanceb'/xc2/xae' is an all-in-one integrated product that takes the complexity and risks associated with non-integrated solutions, and offers an easy, complete, and reliable environment where our clients can make their corporate decisions, with instant access to information, and full compliance. At CAVEDIGITAL we realise that the world is changing fast and thatb'/xe2/x80/x99's why web'/xe2/x80/x99're revolutionizing corporate governance by providing our clients with the most advanced tools to support their chain of command decision-making processes.
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Setúbal (Setúbal)
JOB DESCRIPTION Role: Transmission/IP Operations Engineer Department: Technical/Unit: Operations Reporting Line: Senior Transmission/IP Operations Engineer Job Type: Full-time (1 Year contract) / Level: Officer I Responsibilities: The Transmission/IP Operations Engineer will be responsible for the following: • Participate in managing projects introduced by engineering team assuring full implementation and documentation standards are adhered to. Complete the projects objectives within timelines. • Interpret, review and implement IP and Transmission networks designs and MOPs (Method of Procedure) from the core network planning team. • Perform most effective approach to restore, recover, or alter configurations, logical or physical, to maintain service integrity. • Support all aspects of the network management process assuring requests, implementation, and problems are delivered as required with no impact to the global communications. • Deploy and document changes in accordance with problem and change management process. • Ensure that Main One’s global fibre network documentation is always accurate and up to date, including network configurations, rack layout, floor plan and spares list. • Work with GNOC in troubleshooting and resolution of network related problems, within the timeframe of severity level agreements. • Work with partners of MainOne and OEMs in implementation for technical and administrative matters. Skills and Competencies: • At least 3 years work experience in the configuration, operations and maintenance of optical fibre, Transmission and IP Networks. • Good knowledge of Optical Transmission Networks technologies – SDH, DWDM and Ethernet. • Good knowledge of optical fibre characteristics and standards. • Basic knowledge of Networking technologies - TCP/IP, BGP, DNS, VPNs, Firewalls, Proxy etc. • Knowledge of a Network Management System. • Ability to use Test equipment (eg BERT, OSA, OTDR, OPM, etc.) without supervision. • Ability to interpret topography, network design maps and AutoCAD Designs. • Experience with Microsoft Office products including Word, Excel, Visio and Outlook. • Capable of multi-tasking, manage time and prioritize workload. • Resilience, Adaptability, Reliability and Confidence. • Teamwork abilities. • Good oral and written communication skills in Portuguese and English (mandatory). • Good reading, listening, communicating and documenting skills. Qualifications: • A Bachelor’s Degree or Equivalent in Electrical/Electronics and Telecommunication Engineering • CCNA is a plus / • Driver’s license Demands of the job: • Ability to handle the challenges that come with the job. • Strong analytical skills / • Good technical documentation skills. • Ability to collate and interpret data from various sources. • Willingness to learn and develop new skills. • Actively seek innovative ways of improving existing systems and processes. • Actively encourage strong working relationships with other teams. • Very good understanding of Main One’s solutions and processes. • Strong diagnostic, analysis and problem resolution skills with a flexible approach to problem solving. • Work closely with the GNOC team, the Technical Sales, IP team and the rest of the Network Planning and Implementation team in additional to MainOne partners and OEMs. • Willingness to work long hours and meet tight deadlines. • Ability to work well under pressure • May be required to travel and work on weekends We Offer: • Competitive Salary • Good work environment with great team spirit • An Opportunity to develop a professional Career in MainOne Please forward your CV in English (Mandatory) to the following email: portugal.ops@mainone.net    
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Setúbal (Setúbal)
Department:Technical Unit: Operations Reporting Line:Senior Transmission/IP Operations Engineer Job Type:Full-time (1 year contract) Level:Officer I Duration:Permanent Location:Portugal    Responsibilities: The Transmission/IP Operations Engineer will be responsible for the following:  • Participate in managing projects introduced by engineering team assuring full implementation and documentation standards are adhered to. Complete the projects objectives within timelines. • Interpret, review and implement IP and Transmission networks designs and MOPs (Method of Procedure) from the core network planning team. • Perform most effective approach to restore, recover, or alter configurations, logical or physical, to maintain service integrity. • Support all aspects of the network management process assuring requests, implementation, and problems are delivered as required with no impact to the global communications. • Deploy and document changes in accordance with problem and change management process. • Ensure that Main One’s global fibre network documentation is always accurate and up to date, including network configurations, rack layout, floor plan and spares list. • Work with GNOC in troubleshooting and resolution of network related problems, within the timeframe of severity level agreements. • Work with partners of MainOne and OEMs in implementation for technical and administrative matters. Skills and Competencies: • Preferably, at least 3 years work experience in the configuration, operations and maintenance of optical fibre, Transmission and IP Networks. • Good knowledge of Optical Transmission Networks technologies – SDH, DWDM and Ethernet. • Good knowledge of optical fibre characteristics and standards. • Basic knowledge of Networking technologies - TCP/IP, BGP, DNS, VPNs, Firewalls, Proxy etc. • Knowledge of a Network Management System. • Ability to use Test equipment (eg BERT, OSA, OTDR, OPM, etc.) without supervision. • Ability to interpret topography, network design maps and AutoCAD Designs. • Experience with Microsoft Office products including Word, Excel, Visio and Outlook. • Capable of multi-tasking, manage time and prioritize workload. • Resilience, Adaptability, Reliability and Confidence. • Teamwork abilities. • Good oral and written communication skills in Portuguese and English (mandatory). • Good reading, listening, communicating and documenting skills. Qualifications: • A Bachelor’s Degree or Equivalent in Electrical/Electronics and Telecommunication Engineering • CCNA is a plus • Driver’s license Demands of the job: • Ability to handle the challenges that come with the job. • Strong analytical skills. • Good technical documentation skills. • Ability to collate and interpret data from various sources. • Willingness to learn and develop new skills. • Actively seek innovative ways of improving existing systems and processes. • Actively encourage strong working relationships with other teams. • Very good understanding of Main One’s solutions and processes. • Strong diagnostic, analysis and problem resolution skills with a flexible approach to problem solving. • Work closely with the GNOC team, the Technical Sales, IP team and the rest of the Network Planning and Implementation team in additional to MainOne partners and OEMs. • Willingness to work long hours and meet tight deadlines. • Ability to work well under pressure. • May be required to travel  We Offer: • Competitive and above average salary • Good work environment with great team spirit • An opportunity to develop a professional Career in MainOne • Health Insurance • Company vehicle for professional purposes   Please forward your CV in English (Mandatory).    
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Lisboa-Lisboa (Lisboa)
Tech Organization focused on the optimization of resources, be it time, space, vehicles, staff or natural resources. Company with more than 100 employees, headquarters in the center of Lisbon. You will be responsible for the IT infrastructure administration and support.   Required skills and experience Minimum of 3+ years of experience in IT Support / Helpdesk functions Relevant experience in Windows and Linux operating systems, including security Relevant experience in MacOSX (preferably) Knowledge of ISO27001 Certification (preferably) Knowledge of configuration and administration of data networks, including security Knowledge of Docker, Docker Compose e Groovy Knowledge in Oracle database Knowledge in Firewalls Palo Alto, PAN-OS 9.X e PAN-OS 10.X Knowledge of Cisco IOS Knowledge in Git (Not mandatory) Ability to diagnose and troubleshoot technical issues Excellent problem-solving and communication skills Ability to provide step-by-step technical help, both written and verbal Knowledge of English (verbal and written) We have the perfect job for you!   What we can offer Challenging puzzles A cooperative and knowledge-sharing culture Challenges in international projects for some of the most demanding clients in the world Fruit and coffee, available all day to keep energy levels going! Offices located in the city center and flexible work schedules Health insurance for you and for your family, because we care about employees' well being Working location: Lisbon
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Portugal (Todas as cidades)
About the job role: As a Global Training and Quality Manager, you will be responsible for the delivery of adviser onboarding and upskills training for the campaign of our client, the World´s Best Search Engine. The right person for this role should be enthusiastic to drive an excellent customer experience across the world. As a Global Training and Quality Manager, you will: •Work with the client to deliver training in each of the countries to achieve the targets •Complete TNA in all countries to identify gaps in learning to develop new materials to improve constantly across countries •Contributing to engagement activities, retention initiatives, customer experience, and business goals through leadership •Align all countries in training operating principles in the delivery of material and operational models within Quality teams •Support the client to drive customer excellence •Organize and lead calibration meetings and work with the countries on any action plans required •Report on Quality results •Work with different departments to design initiatives within Training and Quality We are looking for: •Native or Proficient in English (C1/C2) •Minimum 2-3 years of experience in a similar function •Excellent planning, organizational, and time management skills •Experience in leading a Quality Excellence team, driving customer experience in an operation utilizing Metrix such as NOS, Csat, and FCR •Background in managing, coaching, and mentoring across countries •Commercial awareness and good analytical skills •Strong communication skills – verbal, written, presentation •Outstanding interpersonal skills, relationship management, communications, analytical, presentations skills •Robust administrative skills and attention to detail in the management We offer you: •Competitive wages (14 monthly payments per year) •Monthly meal allowance in voucher card •Health Insurance after 6 months contract Apply in [email protected]
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Coimbra-Coimbra (Coimbra)
Founded 12 years ago as a spin off from Critical Software, the Retmarker company brings the innovative spirit from its founders to push for the adoption of  Artificial Intelligence  to the field of  Ophthalmology. We are one of the oldest and most respected AI providers in this field. We operate from Coimbra (Portugal) to the World. The company is currently focused on retinal diseases, namely on  Diabetic Retinopathy, where we provide our own computer vision technology and professional services in the implementation of efficient and effective population-based screening programs. Our technology is  certified as a medical device. In recent years, we have been involved in the automated analysis of images from half a million diabetics, contributing to a better management of their disease and preventing blindness.  The company has ambitious plans to grow over the coming years, integrated in a new European group. We intend to speed up our efforts and  expand the usage of Deep Learning technology  in our products and address new pathologies from retinal images.  In this context, we will be reinforcing our R&D capacity with new elements. One of the elements we are looking for is an AI Engineer to join the AI team. We are a small team, extremely flexible, that keeps improving our own culture daily. If you like the environment of a startup, but one with a track-record already (real challenges, real data), creating a positive impact on people’s lives, this may be THE opportunity.  Remote working in the mid-term is a possibility.   KEY RESPONSIBILITIES AND EXPERIENCE Knowledge of Artificial Intelligence(specifically Machine Learning and with a huge focus on Deep Learning) using state-of-the-art methods. Ability to implement the defined Data Models in the most efficient way. Experience with processing, cleansing, and verifying the integrity of data used for analysis. Experience monitoring performance and advising any necessary infrastructure changes. Ability to analyze results for robustness, validity, and out of sample stability. Good applied-statistics skills (distributions, statistical testing, regression). Excellent verbal and written communication skills (Portuguese and English).   ESSENTIAL QUALIFICATIONS AND TECHNICAL SKILLS  University Degree (or confirmed professional experience) in computer science, informatics engineering or similar domain, with strong software engineering knowledge.  Minimum of 2-3 years’ experience in AI, ML engineering, Deep Learning or similar. Hands on experience with computer vision and image processing: good knowledge of fundamentals in feature extraction and image analysis retinal image processing is a strong plus industry experience in a healthcare/medical setting is a plus. Good understanding of Machine Learning techniques and algorithms (k-NN, Naive Bayes, SVM, Random Forests). Good understanding of Deep Learning. Strong programming skills in Python and in relevant Python Libraries for AI (Tensorflow, PyTorch, OpenCV, Keras, etc). Skilled in common data science toolkits, such as NumPy, Scikit-learn, Pandas, Matplotlib, SciPy, Matlab (strong in at least one of these is highly desirable). Previous experience using tools like Jira, Bitbucket/GitHub is a plus. Knowledge of CI/CD technologies and their application in Machine Learning is a plus.   --- Are you ambitious? Can you cope with pressure? Would you like to work with state-of-the-art AI/computer vision technology?  If your answer is yes to these questions, get in touch! We would be pleased to meet you.  
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Coimbra-Coimbra (Coimbra)
Founded 12 years ago as a spin off from Critical Software, the Retmarker company brings the innovative spirit from its founders to push for the adoption of Artificial Intelligence to the field of  Ophthalmology. We are one of the oldest and most respected AI providers in this field. We operate from Coimbra (Portugal) to the World. The company is currently focused on retinal diseases, namely on  Diabetic Retinopathy, where we provide our own computer vision technology and professional services in the implementation of efficient and effective population-based screening programs. Our technology is certified as a medical device. In recent years, we have been involved in the automated analysis of images from half a million diabetics, contributing to a better management of their disease and preventing blindness. The company has ambitious plans to grow over the coming years, integrated in a new European group. We intend to speed up our efforts and expand the usage of Deep Learning technology in our products and address new pathologies from retinal images. In this context, we will be reinforcing our R&D capacity with new elements. One of the elements we are looking for is an experienced Senior AI Engineer to lead the AI team to a new era. We are a small team, extremely flexible, that keeps improving our own culture daily. If you like the environment of a startup, but one with a track-record already (real challenges, real data), creating a positive impact on people’s lives, this may be THE opportunity. Remote working in the mid-term is a possibility. KEY RESPONSIBILITIES AND EXPERIENCE Lead, mentor & manage the AI team members - ability to delegate responsibilities effectively. Skilled in plan creation and documentation practices - ability to present results in a clear manner. Knowledge of Artificial Intelligence (specifically Machine Learning and with a huge focus on Deep Learning), using state-of-the-art methods. Ability to implement the defined Data Models in the most efficient way. Experience with processing, cleansing, and verifying the integrity of data used for analysis. Experience monitoring performance and advising any necessary infrastructure changes. Analyze results for robustness, validity, and out of sample stability. Good applied-statistics skills (distributions, statistical testing, regression). Excellent verbal and written communication skills (Portuguese and English). ESSENTIAL QUALIFICATIONS AND TECHNICAL SKILLS University Degree (or confirmed professional experience) in computer science, informatics engineering or similar domain, with strong software engineering knowledge. Minimum of 5 years’ experience in AI, ML engineering, Deep Learning or similar. Hands on experience with computer vision and image processing: strong knowledge of fundamentals in feature extraction and image analysis retinal image processing is a strong plus industry experience in a healthcare/medical setting is a plus Excellent understanding of Machine Learning techniques and algorithms (k-NN, Naive Bayes, SVM, Random Forests). Skilled in common data science toolkits, such as NumPy, Scikit-learn, Pandas, Matplotlib, SciPy, Matlab (excellence in at least one of these is highly desirable). Extremely strong programming skills in Python and in relevant Python Libraries for AI (Tensorflow, PyTorch, OpenCV, Keras, etc). Knowledge of relational databases/SQL and NoSQL (e.g. MongoDB) is desirable. Previous experience using tools like Jira, Bitbucket/GitHub is a plus. Knowledge of CI/CD technologies and their application in Machine Learning is a plus. Are you ambitious? Do you want to assumer esponsibility? Would you like to have your own team and work with state-of-the-art AI/computer vision technology? Are you motivated to monitor developments in the field of AI and translate them into your own challenges? If your answer is yes to these questions, get in touch!    
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Porto-Porto (Porto)
We're looking for an Engineering Specialist Senior with necessary technical background in the network environment, to be part of a technical RUN team. - Able to build a full Medium sized LAN with a distribution layer. HLD, LLD and A to Z implementation. - Advanced skills on WLAN/ LAN troubleshooting. - Providing 2nd / 3rd line support for PDSM incidents (automated alerts, self-service, phone, email, chat) - Implement standard PDSM requests and Changes - Conduct wireless survey where required. - Manage full transition from a Legacy Cisco environment towards Extreme covering all project aspects (Vlan configuration, DHCP, scanner reconfiguration, …). - Assist countries to Manage and optimize the IP landscape allocated to the country. - Assist countries to Manages Re-IP of a VLAN/facility. - Writing reports and proposals The ideal candidate for this job will have key skills and strong experience in some or all the following areas: - Master in IT or equivalent - CISCO ICND certification - CISCO CCNA R&S certification - CISCO CCNP - Fluent English both written and verbal - Ability to provide feedback, manage tasks and work with goals. - Team player with a can-do attitude. - Ability to work in 24/7 regime - Flexible - Customer focused with excellent communication skills. - Attention to detail and able to work to tight deadlines. - Task orientated with good time management. - Good analytical and problem-solving skills. - Able to make independent decisions based on expertise. We Offer: - A wide array of formal training and on the job learning opportunities; - The possibility to work in one of the most admired companies and trusted brands year after year. Interested please contact: – elsa.monteiro@adecco.com -est.outoffice@adecco.com
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Lisboa-Lisboa (Lisboa)
Business Analyst (Junior)   What do we need?   Unik’s Business team is looking for a highly motivated individual who is passionate about our mission and is skilled in Business Analysis. You will collaborate with functional leads (both inside and outside of the company) to define and enforce continuous improvements for our clients (ERP Customers, accounting, human resources and operations (BPM) services).   Job opening: 1 (Junior). With gross annual salary:  Junior: € 21k + variables;   Who We Are:   Unik is a Low-code BPM Automation platform Boosted by Cognitive Data Capture with 100% accuracy, that turns any unstructured text data into business-critical information.   We serve B2B Enterprise, targeting Industry, Financial Services and Insurtech, supporting KYC, AML, and Claims, automating any manual, labor-intensive, document-based workflow.   In a constantly changing world, where speed and agility are essential, we simplify and automate the operations of organizations. Providing the best user experience, with simplification of processes, through technological innovation.   We are proud to be part of JOYN, an international group of IT companies with over 20 years of business experience, with projects in more than 14 countries and over 400 employees.   Roles and responsibilities:   Provide consulting services to customers related to business requirements (define and optimize). Provide business analysis, processes definition (BPM) and optimization (Lean; six sigma; kaizen); Setup and develop HR processes, policies and tools according to the business needs; Provide functional support, collaborating with project team in the implementation of HR systems; Creates the appropriate user documentation and procedures and will assist in training users on the updated functionalities; Outcome project focus: We need to be focus on the outcome for the client. Understanding the entire customer journey, thinking strategically across departments, and identifying ways to improve operational efficiency. Assist Unik in using data to support decision-making with minimum effort by promoting the use of KPIs to analyze the efficacy of operational procedures on Customer Success. Define and implement scalable solutions that improve productivity while reducing manual labor. Software Quality Tests to help the software development team increase the delivery quality.    Required Skills and Experience:  Business knowledge (HR processes, accounting, finance, banking). Technology and software life-cycle knowledge and experience. Being a big fan of fast-paced situations where things are always changing. Being able to work under pressure. Data analysis, conducting root cause analyses, constructing business processes, identifying metrics, and/or evaluating company performance are all skills that you should have. Preferred additional Skills and Experience:   Project management, product management, business management or communications experience are all desirable and preferable. Fluency in English; Excellent Soft Skills; Make it happen attitude; Both written and oral English as to be a strong suit and also the ability to communicate in Portuguese. Degree in Management, Computer Science or similar. Experienced in Devops and promoter of automation.    As a Candidate you’ve decided to provide us your personal data. Uniksystem will process it as well as the attached documents within the scope of this and future recruitment and selection processes.    Applications in: https://www.uniksystem.com/careers/junior-business-analyst/ or recruit@uniksystem.com
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Setúbal (Setúbal)
Knowledgebiz is a technological innovation and consulting company. We need a Software Engineer with a specialization in Data Science (M/F) that love his profession. If you are ambitious, tech lover and an innovation-oriented person, Knowledgebiz is an excellent place to develop your career.     Qualifications / Experience   Advanced degree in data science, statistics, computer science, or similar Experience of at least 2 years in data engineering / data science Proven experience in Python and SQL and corresponding AI/ML libraries, like sciki-learn, pandas, keras. Required to have knowledge in unsupervised, supervised and semi-supervised techniques Demonstrated skills in data science (structures, modelling, and analysis) MLOps; Nice to have knowledge on Mlflow Nice to have knowledge on big data tools like pyspark, hive, Hadoop Fluency in Portuguese and English (spoken and written)     Soft Skills   Good analysis, organization and planning skills Strong willingness for commitment and involvement with projects and customers Spirit of mutual help and teamwork Good communication and interpersonal skills Enjoy continuous learning Innovative mindset       Join Us: careers@knowledgebiz.pt
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Setúbal (Setúbal)
Knowledgebiz is a technological innovation and consulting company. We need a Software Engineer with a specialization in Data Science (M/F) that love his profession. If you are ambitious, tech lover and an innovation-oriented person, Knowledgebiz is an excellent place to develop your career.     Qualifications / Experience   Advanced degree in data science, statistics, computer science, or similar Experience of at least 2 years in data engineering / data science Proven experience in Python and SQL and corresponding AI/ML libraries, like sciki-learn, pandas, keras. Required to have knowledge in unsupervised, supervised and semi-supervised techniques Demonstrated skills in data science (structures, modelling, and analysis) MLOps; Nice to have knowledge on Mlflow Nice to have knowledge on big data tools like pyspark, hive, Hadoop Fluency in Portuguese and English (spoken and written)     Soft Skills   Good analysis, organization and planning skills Strong willingness for commitment and involvement with projects and customers Spirit of mutual help and teamwork Good communication and interpersonal skills Enjoy continuous learning Innovative mindset
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Portugal (Todas as cidades)
Grupo Natural is pleased to invite you to join our team. We are a group of restaurants. Our restaurants are Parrilla Natural, Gourmet Natural and Wild Fire. They are located in the Algarve, more precisely in the area of Almancil, Vale do Lobo and Quarteira. We have a vacancy for RESTAURANT MANAGER (M/F), and if you find yourself residing somewhere far from us, don't worry, we offer accommodation! Requirements: • Minimum qualifications at the level of the 12th year; • Spoken and written English; • Strong notions of management; • Experience in leading teams (required); • Strong sense of responsibility and organization; • Excellent leadership skills; • Strong analytical and logical skills; • Excellent interpersonal skills for managing employees and customers; • Excellent communication skills; • Strong problem-solving ability; • Availability to work on weekends and at night; • Strong ability to deal with stress. Tasks and responsibilities: • Assume responsibility for the restaurant's business performance; • Analyze and plan the restaurant's sales and profitability levels; • Define budgets to agree them with the administration; • Coordinate the entire restaurant operation; • Train, manage and motivate employees; • Manage complaints, working towards their non-existence; • Maintain high standards of quality control, hygiene, health and safety; • Closing and opening the till; • Ensuring cleanliness, hospitality, quality of servisse. Conditions: • Good work environment; • Remuneration compatible with the function; • Food; • Continuous training. Our group's main key is its enormous success, professionalism and positive attitude. Send your CV to recursos.h@gourmetnaturalrestaurant.com, with reference RESTAURANT MANAGER (M/F).
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Lisboa-Lisboa (Lisboa)
Are you fluent in both Hebrew and English, and seeking exciting job opportunities in sunny Portugal? We have fantastic positions available for talented individuals like you! Join our dynamic and diverse team where you can utilize your language skills and expertise in a welcoming and vibrant work environment. Customer Support Advisor: We are searching for enthusiastic and empathetic individuals who are fluent in both Hebrew and English to join our customer support team. As a Customer Support Advisor, you will be the primary point of contact for our Hebrew and English-speaking customers, providing assistance and resolving their inquiries via phone, email, and chat. If you have excellent communication skills, a passion for customer satisfaction, and can speak both Hebrew and English fluently, we want to hear from you! Content Moderator: Do you have a keen eye for detail and a strong sense of responsibility? We are looking for Hebrew and English-speaking Content Moderators to ensure a safe and engaging online environment for our users. As a Content Moderator, you will review and moderate user-generated content, ensuring compliance with our guidelines and policies. If you are meticulous, have a solid understanding of online platforms, and can communicate effectively in both Hebrew and English, this role is for you! Marketing Expert: Are you a creative and strategic thinker with a passion for marketing? We are seeking Hebrew and English-speaking Marketing Experts to help us expand our reach and promote our products and services in the Hebrew-speaking market. As a Marketing Expert, you will develop and execute marketing campaigns, conduct market research, and collaborate with cross-functional teams to achieve our business objectives. If you have a strong understanding of Hebrew culture, excellent communication skills in both Hebrew and English, and a track record of successful marketing initiatives, we want to hear from you! Requirements: Fluent in both Hebrew and English (both spoken and written) Excellent communication and interpersonal skills in both languages Ability to work effectively in a team Strong problem-solving and decision-making abilities Attention to detail and a high level of accuracy Prior experience in a relevant field (customer support, content moderation, or marketing) is a plus but not mandatory Location: Portugal We are conveniently located in Portugal, offering a sunny and culturally rich environment. Enjoy the vibrant lifestyle and explore the beautiful beaches, historical sites, and delicious cuisine that Portugal has to offer.
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Coimbra-Coimbra (Coimbra)
We are seeking an Estimation and Tendering Manager that share our passion for a sustainable world and has strong knowledge about Energy Efficiency solutions. If you want to lead the commercialization and deployment of novel technology solutions addressing climate change and want to experience working in the fields of Energy Transition, Energy Flexibility, Energy Communities, Energy Markets, VPP, DSM, Demand Response and Smart Grids this opportunity is for you.   Key Responsibilities Studies, analyses and evaluates tender documents from a business and technical point of view in order to identify key differentiation and risk factors; Clarification of bid conditions and management of the tender preparation; Contribution in cost and price calculations; Coordination of tender reviews and deadlines and adjust them to the frameworks given by the customers; Work in a team with Business Developers and Solutions Designers, in order to find the best solution for each proposal; Review and propose new business models to guarantee proposal success; Keep liaison with Project Managers for the on-site actual execution of projects and lessons learned to be able to prepare future competitive tenders; Create standard processes and tools to develop reusable solutions in order to improve tendering productivity; Continuously update proposal KPIs database.   Additional Information Job Location: Coimbra Position Type: Full-time We offer the integration in a dynamic work environment that values career and knowledge growth and a competitive remuneration package.   Qualifications and requirements BSc or MSc on Engineering, preferably Electrical or Mechanical. Business education or training would be valued; Minimum of 2 years of experience in a similar industry, preferably energy sector; Strong time-management and organizational skills; Ability to coordinate several tasks at the same time; Well-developed negotiation skills; Must have excellent written/ verbal communication skills in English, other language is a plus.   Please reply to hr@vps.energy with ref. BD_E&T2020 in the subject
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Porto-Porto (Porto)
About Improve Improve International is the world’s leading independent provider of post-graduate veterinary training. Operating in 8 countries across Europe and the US, Improve provides high-quality training both online and in the classroom. We have recently completed a management buy-out for the Benchmark group and are now embarking on an ambitious growth plan. To help us deliver on this plan, we are looking to high-quality individuals to join the team who are ambitious and want to make a difference.   Job Purpose Reporting to the group CFO, this role has two distinct elements: Firstly, this role will be responsible for overseeing and rapidly improving our European accounting operations and working with the UK team to implement standardized ways of working across the group. Secondly, this role will take the lead on Financial planning and analysis for the whole group, supported by the rest of the team.   Key Responsibilities Rapidly move inhouse currently outsourced finance operations Work with UK team to develop standardised processes and ways of working. Implement this for European accounting function Implementation of new finance and billing systems Ownership of all tax, statuatory reporting and compliance for European entities Ownership of group FP&A processes and systems including all budgeting and forecasting Work with CFO to provide the Board and management team first class insight and KPIs on business performance, looking both forward and backwards. Build rolling cashflow forecasting at a group level and work with the business to build processes that help keep it up to date and accurate Line management of a small team Focus on continuous improvement of all processes Business partnering of Group Operations Director, providing decision support and analysis to support growth   Qualifications and experience Qualified accountant Experience in a similar role, having industry knowledge is advantageous Experience managing teams and strong stakeholder and commercial manager experience Previous experience managing a finance team Strong Excel skills Proficient in finance systems Strong understanding of business insight and KPIs   Personal attributes/characteristics Fluent written and verbal English (mandatory) Excellent organisational skills and ability to work under pressure and to agreed deadlines High attention to detail and experience working in fast paced dynamic environments Excellent communication and interpersonal skills, key business partner Previous experience managing a finance team Can-do, positive and proactive attitude Self-starter and self-sufficient Empathetic people leader    What we offer Competative market-rate salary Participation in group bonus scheme Opportunity for progression in dynamic, growth business   How to apply Please send your CV and covering letter in English expliaining your suitability for this role, to recruitment@mail.improveinternational.com with the title of this role in the subject line The closing date for applications is Friday 8th January, 2021 Please note, that due to current resource contraints we will only be able to reply to those candidates who progress to an interview.
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Coimbra-Coimbra (Coimbra)
Founded 12 years ago as a spin off from Critical Software, the Retmarker company brings the innovative spirit from its founders to push for the adoption of Artificial Intelligence to the field of  Ophthalmology. We are one of the oldest and most respected AI providers in this field. We operate from Coimbra (Portugal) to the World. The company is currently focused on retinal diseases, namely on  Diabetic Retinopathy, where we provide our own computer vision technology and professional services in the implementation of efficient and effective population-based screening programs. Our technology is certified as a medical device. In recent years, we have been involved in the automated analysis of images from half a million diabetics, contributing to a better management of their disease and preventing blindness. The company has ambitious plans to grow over the coming years, integrated in a new European group. We intend to speed up our efforts and expand the usage of Deep Learning technology in our products and address new pathologies from retinal images. In this context, we will be reinforcing our R&D capacity with new elements. The first one we are looking for is an experienced AI Senior to lead the AI team to a new era. We are a small team, extremely flexible, that keeps improving our own culture daily. Remote working in the mid-term is a possibility. If you like the environment of a startup, but one with a track-record already (real challenges, real data), creating a positive impact on people’s lives, this may be THE opportunity. KEY RESPONSIBILITIES AND EXPERIENCE Lead, mentor & manage the AI team members. Ability to delegate responsibilities effectively. Skilled in plan creation and documentation practices. Ability to present results in a clear manner. Knowledge of Artificial Intelligence (specifically Machine Learning and with a huge focus on Deep Learning), using state-of-the-art methods. Ability to implement the defined Data Models in the most efficient way. Experience with processing, cleansing, and verifying the integrity of data used for analysis. Experience monitoring performance and advising any necessary infrastructure changes. Analyze results for robustness, validity, and out of sample stability. Good applied-statistics skills (distributions, statistical testing, regression). Excellent verbal and written communication skills (Portuguese and English).   ESSENTIAL QUALIFICATIONS AND TECHNICAL SKILLS University Degree (or confirmed professional experience) in computer science, informatics engineering or similar domain, with strong software engineering knowledge. Minimum of 5 years’ experience in AI, ML engineering, Deep Learning or similar. Hands on experience with computer vision and image processing: retinal image processing is a strong plus industry experience in a healthcare/medical setting is a plus strong knowledge of fundamentals in feature extraction and image analysis Excellent understanding of Machine Learning techniques and algorithms, such as k-NN, Naive Bayes, SVM, Random Forests. Skilled in common data science toolkits, such as NumPy, Scikit-learn, Pandas, Matplotlib, SciPy, Matlab, etc. (excellence in at least one of these is highly desirable). Extremely strong in Python Programming, and in relevant Python Libraries for AI (Tensorflow, PyTorch, OpenCV, Keras, etc). Knowledge of relational databases/SQL and NoSQL (e.g. MongoDB) is desirable. Previous experience using tools like Jira, Bitbucket/GitHub is a plus. Knowledge of CI/CD technologies and their application in Machine Learning is a plus. Are you ambitious? Do you want to assume responsibility? Would you like to have your own team and work with state-of-the-art AI/computer vision technology? Are you motivated to monitor developments in the field of AI and translate them into your own challenges? If your answer is yes to these questions, get in touch!
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Portugal (Todas as cidades)
About the job role As an Installed Base Analyst, you will be joining our Team by building an extraordinary relationship and working closely with all our Customers, Partners, and Stakeholders. Your objective will be to manage and optimize all assets from purchase to renewal, always safeguarding and ensuring the data accuracy of our customers. As an Installed Base Analyst, you will: Managing renewal contracts for software and services Ensuring the negotiation of overall renewals Monitoring quote creation, preparing customer’s meetings, and making sure all contracts are closed on time Engaging with account managers to define renewal and up-sell proposals Identifying growth opportunities Defining and performing risk assessments for all contracts, products, and services Ensuring closing for all renewal activities by leading Customer & Partner team Build strong relationships with Customer Decision Makers to guarantee their objectives. We are looking for: Russian fluency (C1/C2) is mandatory English level B2 A university degree in a relevant field is mandatory Experience in working with multiple stakeholders and managing data across many sources Experience in Software Excellent IT skills: Excel, Salesforce, and Tableau An amazing verbal and written communication capacity Awesome negotiation skills Great project management skills Amazing analytical thinking, detail orientation, and a strong organizational capacity. Able to juggle multiple projects and work with cross-functional teams in a global organization We offer you: Competitive wages (14 monthly payments per year) Meal allowance paid in voucher card (net) Monthly Performance Bonus Health insurance Investment in training and personal development Opportunity to professionally grow inside the company Apply here https://bit.ly/3tiFXRh
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Coimbra-Coimbra (Coimbra)
OPPORTUNITY DESCRIPTION Since 2021 Retmarker is part of the Italian group METEDA, a market leader in the creation and design of innovative and technologically advanced SW&HW for chronic diseases (such as Diabetes) and nutrition and we act independently but benefiting from many synergies and extended expertise in-house.  Retmarker was originally founded 12 years ago as a spin off from Critical Software to push for the adoption of Artificial Intelligence to the field of  Ophthalmology.  The company is currently focused on retinal diseases, namely on  Diabetic Retinopathy screening programs. Our technology is certified as a medical device. We are one of the oldest and most respected AI providers in this field and, in recent years, we have been involved in the automated analysis of images from half a million diabetics, contributing to a better management of their disease and preventing blindness. We operate from Coimbra (Portugal) to the World. Remote working is a reality in the company. We are a small team, extremely flexible, that keeps improving our own culture daily. We firmly believe we should all be part of the definition of our future. If you like the environment of a startup, but one with a track-record already (with real challenges, real data), creating a positive impact on people’s lives, this may be THE opportunity.   MINIMUM REQUIRED EXPERIENCE University Degree (or confirmed professional experience) in computer science, informatics engineering or similar domain, with strong software engineering knowledge. Previous experience with AngularJS (3+ yrs) and  Angular  (3+ yrs). Knowledge of HTML5, CSS3, JSON. Knowledge of relational DBs (MySQL, MSSQLServer). Knowledge of JAVA frameworks for enterprise application development (JPA, Hibernate or similar). Good programming skills in at least one web application development language (Javascript, Typescript). Knowledge of software versioning tools (GIT) and products such as Github/GitLab/Bitrise. Experience in AGILE-SCRUM work contexts is welcomed.   OTHER SKILLS Experience in task runners and run time systems such as Grunt and Node, and package managers such as Experience with Cloud Experience with Scala and Play Framework. Experience with Docker and Experience in CI/CD pipeline automation. Good verbal and written communication skills in English. Italian knowledge will be valued but not required. Portuguese knowledge is welcome but not required. Proactive approach to the study of new technologies. Good attitude to work in dynamic and international contexts.   If you fit in the description and like what you read, get in touch. We would be pleased to meet you.  
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Portugal (Todas as cidades)
The Role: As a Customer Service Advisor you will undertake a variety of duties from troubleshooting technical issues to investigate in-depth, complex cases where your mediation and negotiation skills will be called upon to deliver a high level of resolution. You are expected to have the technical and interpersonal skills to deliver a high level of customer satisfaction. What you’ll be doing: • Handle English and French inbound calls/emails or chats according to company policy. • Identify and resolve customers’ requests/questions or complaints using relevant knowledge base tools or other technical resources. • Communicate and consult with colleagues to share best practice. • Comply with/complete global support specific or ad-hoc tasks. • Meet support KPIs (Initial response time, Quality scores, Client happiness rating). Benefits: • Bonus package to reward your hard work. • Full-time, paid training to help you on your way to success. • Fixed sallary plus benefits. • Being part of a thriving, open-minded work culture. What you need: • Experience in a Customer Service position (not mandatory). • Experience within the travel, tourism, leisure and hospitality industries would be an advantage but is not essential if you have a passion for customer care. • “Problem Solving” character - Ability to apply analytical and investigative skills to resolve customer issues creatively and with minimal direction. • Customer oriented, enthusiastic, courteous, assertive and motivated to take charge of both customer engagement and problem resolution. • A team player who is positive, friendly and has a can-do attitude towards staff and customers. • Receptive to constructive feedback and changes within the business. • Confident and competent in handling complaints and mediation. • Experience of working to customer satisfaction-based targets and operational metrics such as quality and handle time. • Fluency in written and spoken English & French l
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Portugal (Todas as cidades)
VORTEX-CoLab is looking for a Software Research Engineers with a MSc in Computer Science or similar (Information Technology, Electrical Engineering, other) and who meet the following requirements: -With a keen interest in technology and science you will have between 2 to 5 years of experience in software design and development; -Fluency in objected-oriented languages and software architectures; -Good programming skills in C++ and/or Python -Javascript / node.js / React would be a plus -Problem solving and logical reasoning skills -Taste for data visualization / Human-Machine Interaction (HMI) -Good oral and written communication skills -A natural inclination to work on a collaborative environment, and the willingness to work on a broad variety of projects Bonus points for: -Awareness of programming for the use of sensors and actuators (Robotics perception / control) -A real thirst for knowledge and to stay ahead of the latest trends makes you an active curious and inventive thinker. You´re not afraid to try something new WHAT? As a Research Engineer at Vortex-CoLab you will work collaboratively with a cross-functional team of other engineers, researchers and product managers supporting initiatives that will define the next generation of embedded and real-time systems that are highly connected, with massive processing power and performing complex applications. As a member of the team you will drive future concepts and contribute to our innovation roadmap and prototype solutions. How you can expect to fill your days: -Participation in amazing and out-of-the-box Research and Development projects where you will be able to turn ideas into reality; -Pragmatic application of classic Perception algorithms and models to solve complex perception use cases; -Integration of driving simulation with network simulation, for building co-simulation environment for simulated V2X vehicles
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Setúbal (Setúbal)
Knowledgebiz is an innovation company oriented towards the transfer of technology to the market in the form of products and services, including consultancy. The IT Manager, which we want to recruit, will play a pivotal role in achieving our goals. If you have the right profile and want to contribute to leading a technological innovation business project, this is certainly an opportunity that might interest you.  Main Responsibilities Lead IT multi-projects, ensuring its planning, monitoring, control, and performance reporting; Lead project partners management interfaces; Ensure engineering solutions quality and lead the problem solving; Lead and assist project managers in preparing technical proposals and delivery reports; Promote technological innovation that creates new products and solutions; Lead and model expected behaviours, setting performance expectations at a high level; Be a knowledge broker that facilitates organizational learning and continuous improvement; Participate in recruitment, selection, evaluation, and determination of salaries for the technical staff. Technical Profile University degree in software engineering, computer science, information technology or a related field; Professional experience in IT Management of at least 3 years, and solid experience as software developer; Very good working knowledge of server architecture, cloud computing and network infrastructures; Good working knowledge of DevOps; Good working knowledge of IT project management: PMP Agile / Scrum Master experience is a plus; Knowledge of cyber security; Fluent English, both written and oral. Behavioural Profile Driven by technical excellence; Focus on satisfying stakeholders; Innovative mindset, oriented towards the innovation of technological products and services; Strong decision-making skills; Good analysis, organization, and planning skills; Good communication skills and capacity of team motivation; Enjoy teamwork and continuous learning.  What We Offer Competitive salary framework and in accordance with demonstrated experience; Career evolution with intervention in ambitious and innovative technological projects; Integration in a young, dynamic and informal team; Health insurance; Remote Work Option (according to current policy); Other benefits in force in the company. Join Us: careers@knowledgebiz.pt
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Vila do Conde-Viana do Castelo (Viana do Castelo)
The company Recurrent screening is the best way to detect diseases at early stages when treatments are more effective and survival rates are higher. ablute_ is the best way to know your health. By integrating a urinalysis device into a toilet, we are delivering simplicity to health examinations, thus, increasing frequency. We give provide immediate information about several health parameters, enhancing the information available for physicians, which consequently fosters the detection of diseases at their earliest stages.   The team Technology apart, the truth is that evolution is made from people. And that's where lies the success and failure of companies. We are a multidisciplinary small team, from different backgrounds, that share a common ground of nonconformity about the way things are. We are searching for someone with the attitude to contribute to our mission of delivering the tools that allow people to be the healthiest version of themselves.   Job Description Market prospecting of clients, partners and brand exposure opportunities; Contact potential clients and prepare business presentations according to the brand's strategy; Manage relations with clients and partners; Identify players and plan approaches to establish strategic partnerships that can bring added value to the company; Foster brand awareness through applications to national/international recognitions and funding opportunities, including European Union programs; Representation of the brand in events, such as conferences and webinars; Creation of content for the generation of new leads (presentations, social media, etc).   Who are we searching for? Fluent in Portuguese and English (verbal and written); Great interpersonal competencies and communication skills; Strong writing skills, from descriptive and appealing texts to summarizing presentations of the company; Ability to handle multiple tasks and set priorities; Autonomous worker with a high sense of responsibility and team player; Preferably a Degree in Business Management, Communications or similar; Availability to travel, including out of the country; Experience in the healthcare sector or similar is a plus; The role involves the capability to adapt to different tasks, identify needs and establish priorities. High levels of independence and strength to overcome high challenges.   Conditions Starting salary between 950 and 1300 EUR, according to skills and experience; Flexible schedule   Perks Excellent opportunity to grow personally and professionally; The tech-savvy team that's constantly working on challenges together; A highly collaborative environment that enables autonomy; Agile work with minimal bureaucracy; Respect for your work-life balance; "Chillaxing" office filled with music by our multi-room audio system; Micro kitchen with snacks, coffee and tea; Vibrant, young, and informal office, located in Viana do Castelo.   If you got a feeling of belonging reach out to us! We would love to get to know you! Send us your CV for talent@ablute.pt
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Setúbal (Setúbal)
Knowledgebiz is an innovation company oriented towards the transfer of technology to the market in the form of products and services, including consultancy.   The IT Manager, which we want to recruit, will play a pivotal role in achieving our goals.   If you have the right profile and want to contribute to leading a technological innovation business project, this is certainly an opportunity that might interest you.   Main Responsibilities   Lead IT multi-projects, ensuring its planning, monitoring, control, and performance reporting. Lead project partners management interfaces. Ensure engineering solutions quality and lead the problem solving. Lead and assist project managers in preparing technical proposals and delivery reports. Promote technological innovation that creates new products and solutions. Lead and model expected behaviours, setting performance expectations at a high level. Be a knowledge broker that facilitates organizational learning and continuous improvement. Participate in recruitment, selection, evaluation, and determination of salaries for the technical staff.   Technical Profile   University degree in software engineering, computer science, information technology or a related field. Professional experience in IT Management of at least 3 years, and solid experience as software developer. Very good working knowledge of server architecture, cloud computing and network infrastructures. Good working knowledge of DevOps. Good working knowledge of IT project management: PMP Agile / Scrum Master experience is a plus. Knowledge of cyber security. Fluent in Portuguese and English, both written and oral.   Behavioural Profile     Driven by technical excellence. Focus on satisfying stakeholders. Innovative mindset, oriented towards the innovation of technological products and services. Strong decision-making skills. Good analysis, organization, and planning skills. Good communication skills and capacity of team motivation. Enjoy teamwork and continuous learning.       What We Offer    Competitive salary framework and in accordance with demonstrated experience. Career evolution with intervention in ambitious and innovative technological projects. Integration in a young, dynamic, and informal team. Health insurance. Remote Work Option (according to current policy). Other benefits in force in the company.       Join Us: careers@knowledgebiz.pt
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Portugal (Todas as cidades)
Our client is looking for a Turkish Customer Support to join their growing Team in Lisbon – Portugal. Recently, we have seen streaming companies and websites taking viewers from classical TV into new services and devices. This project is a support line for one of these services - the best-loved video streaming website in the world. You will be part of a multicultural team based in Lisbon, where you will provide outstanding multi-channel support to users of the service. You can see the details below and we would be happy to address any questions you might have. You will be handling Customers queries via phone, e-mail and chat identifying the client's problem and troubleshooting to find the solution. REQUIREMENTS: - At least 12 months of direct customer service experience required, preferably in contact centers in a B2C and/or B2B environment. - Good communication skills, both verbal and oral. - Excellent native level written and spoken communication skills in the language of support. - Proactive attitude and strong team-spirit. - Be organized and able to learn new processes, concepts, and skills as well as being able to understand that an operation is an ever-changing organism. - Strong attention to detail and a desire to deliver accurately, efficiently and to a high standard. - Ability to handle not only to handle customers emotions, but also being able to empathize with the client's case. - Openness to work flexible hours as required (may include evenings, weekends and/or holidays) / Shifts: 8AM to 8M. / Monday to Sunday RESPONSIBILITIES: - You will be answering to the customers queries via phone, e-mail or chat, identifying the client's problem; troubleshooting them to find the solution; documenting each action you take and categorizing cases and possible bugs, so that our client's engineering team to address them as a bunch. - Provide general and technical support to customers who use any of our client's paid products. - Escalate complex problems according to defined procedures. OUR OFFER: - Pleasant and inspiring working atmosphere. - Opportunity to be part of a rapidly expanding global organization with irreproachable reputation. - Professional development and clear career path. - Training & development opportunities. - Competitive salary & relocation allowance.
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