TEAM LEADER WITH ENGLISH< EM LISBOA-LISBOA

You come with:   Ability to learn quickly. Pro-active, self-starter and ambitious;  C1 – C2 level of English;  Easily adaptable to new circumstances, technologies, and procedures;  Well-organized and able to handle administrative tasks efficiently;  At least 6 months experience in managing a team in a fast-paced environment (preferably in BPO industry);  Ready to work on a shift rotating schedule including the weekends and national holidays.  Your day in Conectys:  You will consult for the Client(s) in the start-up phase of projects by performing a study of the needs and by delivering implementation reports;  You will manage day to day operational interactions with the client;  You will coordinate day-to-day activities to meet or exceed Service Level Agreements;  You will report on the overall performance of the team and suggest possible areas of improvement;  You will manage staff schedules, staff recruitment, training, performance evaluation, monitoring;  You will define and organize processes and use of tools;  You will define and manage the tasks, roles, and responsibilities of the customer teams.  We have for you:  Working on an international project;  Base Salary + performance bonus + Health insurance +  Meal Allowance + Laptop;  No need to worry with “back to the office date” it won’t be that soon;  Recurrent Training Sessions;  Young & multicultural environment;  Fast-growing company with international career opportunities;  Innovative HR culture with dedicated HRBP.